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REVENUE
6 Months Ended
Jun. 30, 2024
Revenue from Contract with Customer [Abstract]  
REVENUE REVENUE
Revenue, classified by the major geographic areas in which our customers are located, was as follows:
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2024202320242023
United States$827,839 $763,646 $1,521,699 $1,372,654 
Other countries64,081 57,104 118,570 106,111 
Total Revenues$891,920 $820,750 $1,640,269 $1,478,765 
Revenue from external customers, classified by significant product and service offerings, was as follows:
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2024202320242023
Residential revenue$408,414 $384,087 $737,752 $666,844 
Commercial revenue287,770 261,900 545,884 493,607 
Termite completions, bait monitoring, & renewals186,024 166,398 338,084 302,529 
Franchise revenues4,445 4,304 8,406 8,093 
Other revenues5,267 4,061 10,143 7,692 
Total Revenues$891,920 $820,750 $1,640,269 $1,478,765 
Revenues classified by significant product and service offerings for the three and six months ended June 30, 2023 were misstated by an immaterial amount and have been restated from the amounts previously reported to correct the classification of such revenues. There was no impact on our condensed consolidated statements of income, financial position, or cash flows.
The Company records unearned revenue when we have either received payment or contractually have the right to bill for services in advance of the services or performance obligations being performed. Unearned revenue recognized in the three months ended June 30, 2024 and 2023 was $63.4 million and $57.8 million, and $125.3 million and $113.3 million in the six months ended June 30, 2024 and 2023, respectively. Changes in unearned revenue were as follows:
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2024202320242023
Beginning balance$222,967 $198,154 $210,059 $187,994 
Deferral of unearned revenue74,369 77,911 149,165 143,537 
Recognition of unearned revenue(63,437)(57,791)(125,325)(113,257)
Ending balance$233,899 $218,274 $233,899 $218,274 
As of June 30, 2024 and December 31, 2023, the Company had long-term unearned revenue of $37.2 million and $37.7 million, respectively, recorded in other long-term accrued liabilities. Unearned short-term revenue is recognized over the next 12-month period. The majority of unearned long-term revenue is recognized over a period of five years or less with immaterial amounts recognized through 2034.
Incremental Costs of Obtaining a Contract with a Customer
Incremental costs of obtaining a contract include only those costs that we incur to obtain a contract that we would not have incurred if the contract had not been obtained, primarily sales commissions. These costs are recorded as an asset and amortized to expense over the life of the contract to the extent such costs are expected to be recovered. As of June 30, 2024, we have $27.9 million of unamortized capitalized costs to obtain a contract, of which $22.7 million is recorded within other current assets and $5.2 million is recorded within other assets on our condensed consolidated statement of financial position. As of December 31, 2023, we had $22.0 million of unamortized capitalized costs to obtain a contract, of
which $15.3 million was recorded within other current assets and $6.7 million was recorded within other assets on our condensed consolidated statement of financial position. During the three and six months ended June 30, 2024, we recorded approximately $4.2 million and $8.0 million of amortization of capitalized costs, which is recorded within sales, general and administrative expense on our condensed consolidated statement of income. During the three and six months ended June 30, 2023, we recorded $1.2 million of amortization of capitalized costs.