20-F 1 snn-20201231x20f.htm 20-F

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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

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FORM 20-F

 


INFORMATION FOR SHAREHOLDERS (Mark One)

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REGISTRATION STATEMENT PURSUANT TO SECTION 12(b) OR (g) OF THE SECURITIES EXCHANGE ACT OF 1934

or

 

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ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2020

or

 

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TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

or

 

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Other information

XXX

Commission file number 1-14978

 

Board leadership and purpose

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Smith & Nephew plc

(Exact name of Registrant as specified in its charter)

 


England and Wales

(Jurisdiction of incorporation or organization)

Building 5, Croxley Park, Hatters Lane, Watford, Hertfordshire WD18 8YE

(Address of principal executive offices)

 


Securities registered or to be registered pursuant to Section 12(b) of the Act:

 

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Title of each class

    

Trading Symbol

    

Name on each exchange on which registered

American Depositary Shares

Ordinary Shares of 20¢ each

2.032% Notes due 2030

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SNN

SNN 30

 

New York Stock Exchange

New York Stock Exchange*

New York Stock Exchange

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Not for trading, but only in connection with the first registration of American Depositary Shares, pursuant to the requirements of the Securities and Exchange Commission.See page 238 for
testimonial reference

Securities registered or to be registered pursuant to Section 12(g) of the Act: None.

Securities for which there is a reporting obligation pursuant to Section 15(d) of the Act: None.

 


Indicate the number of outstanding shares of each of the issuer’s class of capital or common stock as of the close of the period covered by the annual report: 884,885,397 Ordinary Shares of 20¢ each

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined. in Rule 405 of the Securities Act    Yes  ⌧    No  ◻

If this report is an annual or transition report, indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or

15(d) of the Securities Exchange Act of 1934    Yes   ◻    No   ⌧

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Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days:    Yes   ⌧    No  ◻

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes  ⌧    No  ◻

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or an emerging growth company.

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Large Accelerated Filer  ⌧

Accelerated Filer  ◻

Non-accelerated filer   ◻

Emerging growth company   ◻

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If an emerging growth company that prepares its financial statements in accordance with U.S. GAAP, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards† provided pursuant to Section 13(a) of the Exchange Act. Yes   ◻    No  ◻

† The term “new or revised financial accounting standard” refers to any update issued by the Financial Accounting Standards Board to its Accounting Standards Codification after April 5, 2012.

Indicate by check mark which basis of accounting the registrant has used to prepare the financial statements included in this filing.

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◻ U.S. GAAP

  

⌧ International Financial Reporting Standards as issued by the International Accounting Standards Board

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◻ Other

If “Other” has been checked in response to the previous question indicate by check mark which financial statement item the registrant has elected to follow:     Item 17  ◻     Item 18  ◻

If this is an annual report, indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  ◻     No  ⌧

Indicate by check mark whether the registrant has filed all documents and reports required to be filed by Sections 12, 13 or 15(d) of the Securities Exchange Act of 1934 subsequent to the distribution of securities under a plan confirmed by a court.     Yes  ⌧     No  ◻

Indicate by check mark whether the registrant has filed a report on and attestation to its management's assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report.    Yes  ⌧    No  ◻

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+Life
Unlimited

Annual Report and Accounts 2020

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Strategy

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Our Purpose

Life Unlimited captures the essence of our purpose to
improve the health issues that hinder people from living
their lives to the fullest. We design and make technology
that takes the limits off living, and we help healthcare
professionals achieve the same goal. Together we
improve life, while also improving performance.

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Contents

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Strategic report

  

Governance

  

Accounts

  

Other information

At a glance

1

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Letter from the Chair

66

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Statement of Directors’ responsibilities

139

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Group information

214

Who we are

2

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Board leadership and purpose

69

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Other information

220

Chair’s statement

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Nomination & Governance Committee report

85

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Report of Independent Registered Public Accounting Firm

140

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Shareholder information

227

Chief Executive Officer’s review

6

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Responding to COVID-19

10

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Audit Committee report

88

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Group income statement

148

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Our global markets

14

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Compliance & Culture
Committee report

98

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Group statement of
comprehensive income

148

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Our business model

16

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Key Performance Indicators

18

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Our approach to stakeholders

102

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Group balance sheet

149

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Financial review

20

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Directors’ Remuneration report

106

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Group cash flow statement

150

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Sustainability reporting

24

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Group statement of changes
in equity

151

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Investing in our people

28

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Delivering innovation

36

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Notes to the Group accounts

152

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Serving our customers

44

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Company financial statements

205

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Our stakeholders

52

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Notes to the Company accounts

207

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Risk report

53

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Smith+Nephew

Annual Report 2020

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Strategy

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Strategic report

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At a glance

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+Our Performance

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Our performance in 2020 reflected the significant
impact of COVID-19 across our markets.

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Group revenue

$4,560m

   

Earnings per share (EPS)

51.3¢

-25%

   

Adjusted Earnings
per share
1 (EPSA)

64.6¢

-37%

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Reported

-11.2%

Underlying1

-12.1%

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Dividend per share

37.5¢

Unchanged

Operating profit

$295m

-64%

Trading profit1

$683m

-42%

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Return on invested capital1
(ROIC)

7.1%

-340bps

Operating profit margin

6.5%

-940bps

Trading profit margin1

15.0%

-780bps

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R&D expenditure

$307m

+5%

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Cash generated
from operations

$972m

-29%

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Trading cash flow1

$690m

-29%

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HCPs trained

185,000+

+67%

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Product donations

$4.7m

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» KPIs on
pages 18-19

» Financial
review on
pages 20-23

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1  These non-IFRS financial measures are explained and reconciled to the most directly
comparable financial measure prepared in accordance with IFRS on pages 222–226.

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Smith+Nephew

Annual Report 2020

1

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Strategy

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Who we are

We are a leading portfolio
medical technology company

Life Unlimited. Smith+Nephew
exists to restore people’s bodies
and their self-belief.

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18,000

employees supporting
healthcare professionals
in over

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100

countries, for more than

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160+

years

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Smith+Nephew has been responding to COVID-19 since
January 2020, first in China,
and then across all of our
markets globally.

» See page 10

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Our strategy

Five strategic imperatives form
our value creation plan for the
medium term.

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Our culture

Our culture pillars
guide our behaviours
and build winning spirit:

» Care

» Collaboration

» Courage

» See page 30

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Achieve the full potential
of our portfolio

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Transform the business
through enabling technologies

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Expand in high-growth segments

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Strengthen talent and capabilities

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Become the best owner

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Smith+Nephew

Annual Report 2020

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Strategic report

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Innovation

Innovation is at the heart of Smith+Nephew. We deliver new products that empower healthcare professionals with options to improve patient outcomes. We develop technology through our global Research & Development (R&D) programme, and also acquire exciting technologies where we can add value and make a meaningful difference to our customers and their patients.

Manufacturing
and Quality

At Smith+Nephew we take great pride in our manufacturing expertise. Our main manufacturing facilities in the Americas, Europe and Asia continued to deliver our vital products in 2020 despite COVID-19.

Medical Education

Every year Smith+Nephew provides medical education and training to tens of thousands of surgeons and nurses to help improve patient outcomes through the safe and effective use of our products.

» See pages 36–43

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We serve our customers
through three global franchises

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» Read more about our three global franchises on pages
44–51

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Orthopaedics

Orthopaedics includes an innovative range of Hip and Knee Implants used to replace diseased, damaged or worn joints, robotics-assisted enabling technologies that empower surgeons, and Trauma products used to stabilise severe fractures and correct bone deformities.

  

Sports Medicine
& ENT

Our Sports Medicine and Ear, Nose and Throat (ENT) businesses offer advanced products and instruments used to repair or remove soft tissue. They operate in growing markets where unmet clinical needs provide opportunities for procedural and technological innovation.

  

Advanced Wound
Management

Our Advanced Wound Management portfolio provides a comprehensive set of products to meet broad and complex clinical needs, to help healthcare professionals reduce the human and economic consequences of wounds.

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Smith+Nephew

Annual Report 2020

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Chair’s statement

Emerging
stronger from a
challenging year

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Graham Baker stood down as CFO in April for a new opportunity, and left with our best wishes for the future. The Board is grateful to Ian Melling, Senior Vice President Group Finance, who served as interim CFO between Graham leaving and Anne-Françoise joining.

Smith+Nephew has a strong, stable and highly experienced leadership team and the Board has noted the team spirit developing between Roland, Anne-Françoise and the whole Executive Committee.

We aim for our Board to have a wide range of background, skills and experiences and were pleased to welcome new colleagues with significant experience of leadership in medtech within our major markets of the US, Europe and China. More details on changes to the Board can be found on page 66 onwards.

Annual General Meeting

A highlight in our calendar is the Annual General Meeting, with its opportunity to interact directly with many of our private shareholders. Unfortunately this could not take place in the usual manner in 2020. Rather we held a small official meeting, followed by a virtual question and answer session. I thank everyone involved in delivering this unique event, and also thank shareholders who submitted questions and dialled-in to the virtual session.

Dear Shareholder

The 2020 financial performance was disappointing when set against the high expectations we had for the year.

Revenue was impacted by COVID-19 restrictions in all of our markets and the resultant postponement of elective surgeries. Faced with these challenges, management took the decision that Smith+Nephew had the financial strength to weather this storm whilst continuing to invest in the business and our strategy. As a result, jobs were protected and we proceeded with our plans to invest behind product launches, R&D and acquisitions, offset by some discretionary one-off cost savings.

  

  

The combination of the lower revenue and the sustained commitment to investment had an impact on margin, and consequently earnings, for the year. Looking ahead, we expect these investments to drive recovery and deliver higher growth over time. This, in turn, will support recovery in earnings.

Leadership

In July we welcomed Anne-Françoise Nesmes as the Company’s new Chief Financial Officer (CFO). Anne-Françoise is an established finance leader who has demonstrated her effectiveness supporting ambitious strategic, investment and efficiency programmes in her past roles, including CFO of Merlin Entertainments and Dechra Pharmaceuticals.

  

  

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We expect these investments
to drive recovery and deliver
higher growth steadily over
time. This, in turn, will support
recovery in earnings.”

Roberto Quarta

Chair

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Smith+Nephew

Annual Report 2020

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Strategic report

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“Smith+Nephew has
a strong, stable and
highly experienced
leadership team.”

  

  

Given the ongoing lockdown restrictions, which we expect to continue for some time, we shall be livestreaming our 2021 AGM from our Expert Connect Centre in Watford, UK, to enable all shareholders to participate electronically and safely whilst still being able to vote, speak and raise questions. More details are contained in the Notice of Meeting. We very much hope to be able to revert to an in-person meeting in 2022, as well as continuing to livestream.

Dividend

Smith+Nephew has paid a dividend every year since its shares were first listed on the London Stock Market in 1937. This reflects our long-standing commitment to delivering value while also investing for the future. In 2020, the Board determined that the Company’s strong balance sheet, effective response to COVID-19 and our desire to balance the needs of all our stakeholders, gave us the confidence to ensure shareholders benefitted from an annual distribution.

Therefore, the Board is recommending a Final Dividend of 23.1¢ per share, which, together with the Interim Dividend of 14.4¢ per share, will give a total distribution of 37.5¢ per share, unchanged from 2019 and maintaining our progressive dividend policy.

  

  

Culture

The Board wanted to ensure that COVID-19 did not stop our commitment to engage beyond the senior leadership team to take stock of the culture and morale within Smith+Nephew. Prior to the crisis, individual Board members had started a series of face-to-face listening sessions with employees. As we moved to an online environment we were able to continue this process with Board colleagues hosting video calls with employees across US, Europe and Asia Pacific. The invaluable insights from these meetings are covered in the Compliance & Culture Committee report on page 98.

Your Board is proud of how Smith+Nephew’s employees and management team have conducted themselves in 2020. In the face of an unprecedented global situation, they have continued to serve our customers today whilst making solid progress in transforming the Company for the future. On behalf of the whole Board, I would like to thank the team for their dedication and fortitude.

Yours sincerely,

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Roberto Quarta

Chair

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37.5¢
per share dividend
unchanged from
2019

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»  Our governance
report starts on
page 66

“Your Board is proud
of how Smith+Nephew’s
employees and
management
team have conducted
themselves in 2020.”

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Smith+Nephew

Annual Report 2020

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Chief Executive Officer’s review

Innovation-led
and focused on
growth

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We made significant improvement in our engagement as measured by our Global Employee Survey. We also reinforced our commitment to Inclusion and Diversity by beginning a Standing Together initiative, as well as launching several Employee Inclusion Groups, furthering our long-term strategic priority to strengthen our workforce.

We also made positive steps towards meeting the ambitious targets set out in our new sustainability strategy. These are focused on creating a lasting positive impact on our communities, minimising our environmental impacts, innovating sustainably and creating products that enable people to live their life to the full.

You can read more about all of these initiatives in this report.

» Investing in our people
page 28

Dear Shareholder

In 2020 Smith+Nephew faced unprecedented challenges as COVID-19 disrupted our business in every market. Trading across the year was impacted, with the second quarter being particularly badly affected as healthcare systems shut down elective procedures to focus on providing treatment to COVID-19 patients.

Throughout this period we prioritised the health and safety of employees, continued to support our customers and communities, and at the same time undertook important work to strengthen the Group. This included increasing investment in R&D, launching multiple new products, and making strategic acquisitions in higher growth segments.

I am proud of the approach we took and the progress we made.

  

  

Guided by our culture

Faced with a global pandemic we could easily have made excuses. We did not. Instead, our employees worked together to care for our customers, our communities and one another to further our purpose of Life Unlimited.

From our sales representatives who slept in their cars outside of hospitals to make sure they were there for the customers who needed them, to our team who mobilised quickly to develop a ventilator prototype, to our employees with health care training who returned to their communities to help treat those with COVID-19, to our essential workers who continued to come to our sites to manufacture and deliver product to our customers – across the business our teams demonstrated our culture pillars of Care, Collaboration and Courage.

  

  

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Faced with a global
pandemic we could easily
have made excuses.
We did not.”

Roland Diggelmann

Chief Executive Officer

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Smith+Nephew

Annual Report 2020

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Strategic report

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2020 performance

We entered 2020 full of optimism following record revenue in 2019 and a growth rate we had not delivered for many years. However, COVID-19 hit early in the year, first in China, an important market for us, and, soon after, all of our markets were affected. As a result, our 2020 revenue and profit were both down year-on-year.

The impact of COVID-19 was most pronounced on our Orthopaedic Reconstruction, Sports Medicine and ENT businesses, driven by lower levels of elective surgery.

Our Advanced Wound Management and Trauma businesses remained more resilient across the year.

The second quarter was particularly difficult, with revenue falling by nearly 30%. We saw some improvement in the summer and autumn, but rates of COVID-19 infection increased again from mid-October onwards. Encouragingly the overall effect on the business was less severe than we saw earlier in the year, as some healthcare systems were able to maintain non-COVID care at a higher rate than before.

  

  

Even within this disappointing year there were milestones of note. We sold our millionth PICO◊ 7 Negative Pressure Wound Therapy system and two millionth OXINIUM◊ hip or knee implant. And the success of recently launched products, such as our OR3O◊ Dual Mobility Hip and EVOS◊ System in Trauma, demonstrated that true innovation will always drive demand.

We also adapted in how we served our customers. A highlight of this was our medical education team, which pivoted to online and delivered a record number of training courses across the year.

New innovation

Smith+Nephew is an innovation-led business. In 2020 we invested a record $307 million in R&D and delivered important launches. These included cutting-edge digital solutions, such as a new robotics system, a suite of connected sports medicine surgical tools for the operating room and a business and patient management platform to help customers expand outpatient care. Despite the challenges, we intentionally maintained our focus on developing and launching new products so that we could regain momentum as our markets recovered.

  

  

Investing in businesses and technologies in higher-growth segments is at the core of our acquisition strategy. The pandemic did not stop us from making important progress here too. In January 2020 we acquired the developer of Tula®, a new system for in-office delivery of ear tubes to treat recurrent or persistent ear infections. And in September we announced the acquisition of an extremity orthopaedics business that will significantly strengthen our portfolio in this higher growth area.

You can read more about the work of our R&D team, our product launches and acquisitions later in this report.

» Delivering innovation
page 36

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2 million

implants made from
OXINIUM have been
used in the treatment
of patients

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Two million patients have been treated with implants made from OXINIUM Technology – Smith+Nephew’s proprietary oxidised zirconium alloy used in hip and knee replacements.

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OXINIUM is a unique material that combines the strength of metal with the wear resistance of ceramic. Its hardness, low-friction and resistance to roughening and abrasion makes it ideal for a wide variety of hip and knee applications.

The evidence behind OXINIUM is compelling. Four major registries around the world have shown OXINIUM to be the best performing hip bearing on the market1–4 and it is the only bearing technology with published results of 45 million knee cycles in vitro wear simulation testing, simulating 30 years of normal activity.5, 6

  

OXINIUM Technology is a key component in several advanced products offered through Smith+Nephew’s innovative hip and knee portfolios. This includes the POLAR3◊ Total Hip Solution, the OR3O◊ Dual Mobility Hip System and the JOURNEY◊ II Total and Unicompartmental Knee Systems.

» References available
on page 238

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Smith+Nephew

Annual Report 2020

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The Extremity Orthopaedics business, acquired in January 2021, is expected to deliver strong growth, and the Tula System has the potential to transform tympanostomy tube treatment of children as ENT surgeries restart.

Drive further operational improvement across the Group

Our second priority for 2021 is to drive further operational improvement across Smith+Nephew in order to provide more resources for investment in the mid-term, including in R&D. This priority aligns to our strategic imperative to become the best owner.

We are undertaking a programme to transform our operations, which is expected to deliver around $200 million of annualised benefits by 2025 for a one-off cost of around $350 million.

One major component of the programme is to continue to optimise our manufacturing network, including introducing digital technologies and lean manufacturing. We are building a new facility in Malaysia, which will provide additional capacity in a low-cost location to support future growth and have expanded our site in Costa Rica. We are outsourcing our global warehousing and distribution functions in the US and Europe to a specialist third party partner and expect to benefit from the greater scale and expertise of our partner, including their advanced warehouse automation.

We will also focus on other process efficiencies. We have already made progress on commercial optimisation, having completed buy-outs of a number of third-party sellers in some markets. Doing this brings us closer to our individual sales representatives and to our customers, as well as removing an additional layer of cost. In addition, we aim to simplify end-to-end processes in all parts of our business.

Chief Executive Officer’s review continued

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Our strategic imperatives

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Grow

+  Together

+  Effectively

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Achieve the full potential of our portfolio

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Strengthen talent
and capabilities

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Become the
best owner

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Transform the business through enabling technologies

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Expand in high-growth
segments

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2021 priorities

Our three priorities for 2021 build on the work undertaken and investments made in 2020 and are underpinned by our strategic imperatives.

Return to top-line growth

and recapture momentum

Our first priority for 2021 is to return to top-line growth and recapture the momentum we were building prior to COVID-19, with the ultimate aim of increasing earnings through operating leverage. This priority aligns with the first three of our Strategic Imperatives targeted at improving revenue growth.

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Our focus here is to drive higher returns from our differentiated product portfolio. Our recent experience of launching innovative products demonstrates that our emphasis on commercial excellence can enhance growth. Many of our recent new product launches are at early stages, and there is considerable scope to expand them both to new customers, and into new markets. As an example, later this year our new robotics platform CORI will launch in Europe and India, important markets for surgical robotics.

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In 2021 we expect to again invest more in R&D as we continue to develop innovation that improves outcomes for patients and customers and meets unmet clinical needs. We have a strong pipeline across the franchises with many launches planned, including further digital technologies, subject to completion of necessary regulatory reviews, clearances and approvals. These include a cementless knee, a next-generation single-use negative pressure wound therapy system and upgrades to our robotics and connected tower platforms. We also have a significant programme of innovation planned for China, including new products made in China for China.

We also expect to make progress in delivering value from recently acquired assets. In particular there are opportunities to drive synergistic growth in Trauma & Extremities, Sports Medicine Joint Repair, ENT and Advanced Wound Bioactives. For instance, the acquired Sports Medicine products REGENETEN and NOVOSTITCH◊, which have been well received in the US, are only at the start of their launch in other markets.

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Smith+Nephew

Annual Report 2020

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Strategic report

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Continue to respond effectively
to COVID-19

Protecting and supporting our employees remains our priority in our response to COVID-19. We are developing new ways to work, and have initiated a Workplace Unlimited programme to address employees’ needs for flexible working. We continue to invest in safety at our sites, such as wearable sensor technologies to encourage social distancing.

We are also focused on how we can best support our customers in person and virtually. This includes innovating in how we deliver medical education for customers to support the safe and effective use of our products. In 2021 we will launch Education Unlimited, a new global website platform with medical education resources spanning across our franchises.

We remain determined to balance discretionary costs while at the same time preparing for recovery. As examples, travel remains restricted and company meetings have been moved online.

  

  

“In 2020 we sold
our one millionth
PICO
◊ 7 single-use
NPWT System.”

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Ready to deliver

I’m proud of the way Smith+Nephew has responded to the challenges of 2020. We’ve demonstrated our financial and cultural resilience, and stayed focused on supporting customers and advancing our strategy for growth.

We expect the impact of COVID-19 on our customers and markets to continue in the first half of 2021, with the timing and extent of the recovery still uncertain, and Anne-Françoise covers our outlook on page 23.

What I am certain of is that our recent investments into innovation and the portfolio are ready to translate into growth acceleration. I’m excited by the pipeline of new technology that’s approaching launch, and by the potential of our recent acquisitions as we integrate them into Smith+Nephew. We have a clear set of priorities, a strong team and renewed energy.

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Yours sincerely,

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Roland Diggelmann

Chief Executive Office

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“Many of our recent
product launches are at
early stages, and there
is considerable scope
to expand them both
to new customers, and
into new markets.”

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Smith+Nephew

Annual Report 2020

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Responding to COVID-19

Protecting employees
and serving customers

Smith+Nephew has been responding to COVID-19 since January 2020, first in China, and then across all of our markets globally. Throughout the year we prioritised the health and wellbeing of employees and protecting jobs, supported our customers and communities, and worked to ensure the business was well prepared to respond as elective surgeries returned.

  

  

Maintaining Board effectiveness

The Board reacted to COVID-19 by seamlessly switching to a digital environment. Board meetings were held over video conference and we increased the number of meetings, both to support management and ensure effective oversight of the Company’s response.

The Board was also determined not to dilute its engagement with other stakeholders. Employee engagement sessions were moved online, with Non-Executive Directors meeting employees from the US, APAC and EMEA in this manner. The Board also continued to hear the voice of our customers, for instance in October hearing from a surgeon involved in the design of our new robotics system CORI◊. Shareholder meetings continued via video conference. You can read more about the Board’s stakeholder engagement in our Section 172 Statement on page 102.

» Read more in our Corporate Governance section starting on page 66

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Care

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Taking care of each other by social distancing

BumpTM is a cutting-edge system designed to improve workplace safety and use anonymous employee data to inform effective social distancing. Bump technology immediately alerts wearers when they are getting too close to another person. Following a successful trial, Bump was rolled out at Smith+Nephew’s Hull facility. In 2021 we expect to utilise it at other major sites in Memphis, Tennessee and Costa Rica.

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10

Smith+Nephew

Annual Report 2020

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Strategic report

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on the business

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Caring for employees

In 2020 our employees faced unprecedented challenges. Many new working practices were required whilst we continued to serve our customers.

We took many measures to safeguard employees, including temporarily closing offices and supporting working from home wherever possible.

At all our sites precautionary safety measures were put in place consistent with applicable local requirements. These included social distancing measures, temperature checks, availability of hand sanitisers and other PPE equipment. We limited business travel and in-person meetings.

As a result we were able to continue to manufacture our critical products and supply customers as they strove to improve the quality of life of patients.

No jobs were lost amongst our workforce in 2020 as a result of COVID-19, and we did not utilise the UK Government’s furlough scheme.

We recognised that our duty of care also extended to the broader welfare of employees. For our sales force, for whom a proportion of their income is typically commission based, we ensured that they retained a significant percentage of regular income and used downtime to enhance digital training on technical product knowledge and business skills.

  

  

Special pandemic leave was introduced so that no employee had to take unpaid leave to care for a loved one or if asked to self-isolate. Other measures taken included enhancing our Employee Assistance Programme to make it easier for employees to access resources to support their emotional, mental, physical and financial wellbeing, as well as reviewing objectives during the year to ensure expectations were achievable and aligned with business deliverables in the second half of the year. Details of the impact of COVID-19 on Remuneration can be found in our Policy report on page 106.

» Read more on page 28

  

  

Serving our customers

We continued to serve customers to the best of our ability while respecting local restrictions.

At the height of the global lockdown in the second quarter of 2020, our Trauma and Reconstruction teams supported urgent patient cases, and our Advanced Wound Management teams kept product flowing to customers in both hospital and community care settings.

We also launched new services for customers. For example, in March we launched a new digital education programme designed to support the development of surgeons by providing educational webinars on the safe and effective use of Smith+Nephew products as well as surgical techniques. More than 11,000 healthcare professionals attended in the first month. You can read more about our medical education programme on page 42.

In the US we launched a 24/7 helpline where both patients and clinicians can access information on our Advanced Wound Management portfolio and get immediate answers to questions on the proper use of our products as well as wound-related education, with the intent of easing the burden on healthcare providers.

We also continued to innovate, and launched multiple new products with a focus on enabling and digital technologies. More details of our R&D activities and product launches can be found in the Innovation section starting on page 36.

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Extensive safety measures to protect employees were put in place at all our sites.

24/7

In the US we launched a 24/7
helpline where both patients
and clinicians can access
information on our Advanced
Wound Management portfolio

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Smith+Nephew

Annual Report 2020

11

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Responding to COVID-19 continued

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The ‘New Normal’
programme uses the
experience of the early
months of COVID-19
to identify, align or
accelerate existing
efforts to prepare us
for what comes next in
our marketplace as
well as in our own
workplace.”

  

  

Supporting communities

Smith+Nephew actively engaged in its communities, and made donations of product and personal protective equipment in 2020. We also supported employee volunteering, including registered healthcare professionals wanting to return to front line care.

We are using our manufacturing expertise to support the fight against COVID-19. For example, in the UK we worked with the University of Oxford and King’s College London to develop OxVent, a low-cost ventilator. Our facilities in Memphis and Costa Rica assembled more than one million face shields, and we used our 3D printers to produce PPE for donation to non-profit organisation Church Health in Memphis.

  

  

Our New Normal programme

COVID-19 has required companies worldwide to adapt to new ways of working. In July Smith+Nephew launched its ‘New Normal’ programme, with the objective of using the experience of the early months of COVID-19 to identify, align or accelerate existing efforts to prepare us for what comes next in our marketplace as well as in our own workplace.

Our New Normal programme has two workstreams: Workplace Unlimited and Go to Market. Each is sponsored by several members of the Executive Committee.

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in April we started working with InTech
Industries Inc. (Birmingham, Alabama),
our existing supplier of face shields,
to ramp up production for the US.
Our Memphis team, joined by colleagues
in Costa Rica, assembled more than
one million face shields.

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Collaboration

1 million+
Face shields assembled
by our teams in Memphis and Costa Rica

  

Collaborating with our
suppliers and colleagues
to produce more than
one million face masks

Recognising the need for more face shields,
in April we started working with InTech
Industries Inc. (Birmingham, Alabama),
our existing supplier of face shields,
to ramp up production for the US.
Our Memphis team, joined by colleagues
in Costa Rica, assembled more than
one million face shields.

  

  

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Smith+Nephew

Annual Report 2020

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New Normal – Workplace Unlimited

In August, we launched the Workplace Unlimited survey to better understand what flexibility meant to our teams. More than 7,000 employees responded, and from the feedback it was clear that most employees wanted the opportunity for increased flexibility, in some fashion.

With executive sponsorship by our Chief HR Officer Elga Lohler, and President Operations & GBS Mark Gladwell, a project team of more than 50 colleagues set out to further understand employee needs regarding workspace solutions and practices, and to design a new model based on a common Group-wide set of global flexibility principles. Through them we will provide as much flexibility as possible in the future.

» Read more on Workplace
Unlimited page 31

  

  

7,000+

employees responded to our Workplace Unlimited survey, making it clear that most employees wanted the opportunity for increased flexibility

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New Normal – Go to Market

COVID-19 will have a lasting impact on our business and our markets. While it has presented significant challenges, it has also given us a unique opportunity to put in place new approaches to serve our customers better than ever before.

Go to Market is focused on evaluating our current approaches and establishing new and innovative ways to meet our customers’ needs while driving growth. It is led by Myra Eskes, President APAC Region, Simon Fraser, President Advanced Wound Management and Skip Kiil, President Orthopaedics.

The project consists of workstreams seeking ways to be more efficient and effective across all facets of commercial execution, from innovation to product launch excellence, the use of digital technology to enhance the customer experience, and identifying and refining ways to enhance value delivery to healthcare systems, improve outcomes and reduce cost of care.

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Courage​

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Supporting colleagues who volunteered to return to front line care

Wound Care Consultant, Tanja Lamm is based in Germany. Before joining us, she worked as a specialist in intensive care and anaesthesia, providing care for critically ill patients. With the outbreak of the COVID-19 pandemic, Tanja took special volunteering leave, returning to the hospital to support her former colleagues and care for patients in the COVID-19 intensive care unit.

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Smith+Nephew

Annual Report 2020

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Our global markets

Smith+Nephew
competes in large
and attractive markets

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COVID-19 has increased the focus on telehealth, including solutions to provide patient care remotely over digital platforms pre and post procedure.

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The medical device and supplies segment of the global healthcare industry is worth more than $400 billion per annum. Within this, Smith+Nephew’s product segments are worth around $38 billion, growing at approximately 4% annually prior to 2020 and the impact of COVID-19.

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$38bn

Value of Smith+Nephew’s addressable market segments

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4%

Average annual growth rate across our segments prior to COVID-19

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Long-term growth has been driven by lifestyle related health conditions, such as increasing prevalence of diabetes and obesity, lifestyle choices such as greater levels of physical activity and sport later in life, as well as improvements to life expectancy meaning that there are increasingly more patients in the world. In emerging markets, these factors have been compounded by economic development driving demand, particularly in China and India. At the same time, governments are focused on reducing the cost of healthcare, pushing down pricing. Medical technology companies are under pressure to continue to innovate, and also to provide evidence supporting both the clinical and economic benefits of products.

Clinical innovations, financial benefits and patient preferences are prompting hospitals and health systems to move certain inpatient procedures to outpatient settings.¹ The impact of COVID-19 has accelerated this trend, as providers try to keep patients separated from COVID-19 patients, and also catch up on elective procedures delayed by lockdown measures. COVID-19 has also increased the focus on telehealth, including solutions to provide patient care remotely over digital platforms pre and post procedure.

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The US is expected to continue to lead the medical device industry reaching $300 billion in annual sales by 2030.2 By this stage, China and India, who are both growing at twice the global market rate, are expected to be in the top five markets, with over $200 billion and $40 billion of sales respectively.

A highly regulated industry

The medical device sector is one of the world’s most heavily regulated industries.

Regulations and industry codes govern the way industry interacts with healthcare professionals and government officials globally, including the AdvaMed Code of Ethics and the MedTech Europe Code of Ethical Business Practice.

Anti-bribery and corruption legislation, including the UK Bribery Act and the US Foreign Corrupt Practices Act, also apply to Smith+Nephew’s global business. There is also a strong focus on compliance and cost control in emerging markets, especially in China. For more information on our approach to compliance see page 33.

National regulatory authorities govern the design, development, approval, manufacture, labelling, marketing and sale of healthcare products. They also review data supporting the products to ensure they are safe and perform as intended.

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1  Becker’s ASC Review: 4 trends driving
change in healthcare.

2  KPMG: Medical devices 2030: Making a
power play to avoid the commodity trap.

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Smith+Nephew

Annual Report 2020

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Strategic report

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The majority of countries require products to be authorised or registered prior to entering the market, and such authorisation or registration needs to be subsequently maintained. Smith+Nephew’s major regulatory authorities include the US FDA, the Medicines and Healthcare products Regulatory Agency (MHRA) in the UK, relevant EU Competent Authorities, the Ministry of Health, Labour and Welfare in Japan, the National Medical Products Administration (NMPA) in China, and the Australian Therapeutic Goods Administration (TGA). Inspections and audits by these authorities continue to increase year-on-year and involve significant and continued financial and resource investment by Smith+Nephew to respond appropriately. In addition we are required to respond to new regulations, such as the European Union (EU) Medical Device Regulations (MDR) which will be fully implemented from May 2021 (see page 43).

Geo-political factors

Following the UK’s departure from the EU, a new Trade and Cooperation Agreement came into effect on 1 January 2021. This includes commitment to zero tariffs and zero quotas on all goods that comply with the appropriate rules of origin.

In the UK, the CE mark can continue to be used until 30 June 2023 and the UK will develop a new regulatory system. The UK continues to negotiate agreements to reproduce the effects of EU trade agreements with other countries.

US and Chinese tariffs remain in place after no progress was made on a second phase of negotiations in 2020. Relief is unlikely in the near term, however, as the US government is likely to focus on domestic economic recovery, before addressing outstanding trade issues.

Additionally, some countries are adopting localisation and price-control policies with respect to government procurement of healthcare products that aim to increase domestic manufacturing, with the pandemic focusing greater attention on global supply chains and accelerating this trend.

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The importance of seasonality

There tends to be a higher volume of orthopaedic and sports medicine procedures during the winter months when accidents and sports-related injuries are more frequent. Elective procedures tend to slow down in the summer months due to holidays. Advanced Wound Management is less impacted by seasonality due to the nature of the products.

At Smith+Nephew, the majority of our business is in the northern hemisphere, including approximately 50% in the US and 20% in Europe. In the US, out-of-pocket costs for health insurance plans are tied to medical expenses in a calendar year. As a result, households that have reached their annual deductible amount and/or annual out-of-pocket cap before year’s end will find it to be cost-effective to schedule necessary procedures later in that year rather than delaying into the next year.

Competition

Smith+Nephew’s three global franchises have several major competitors who differ with respect to product focus, geographic reach and scale. For example, our main surgical competitors are larger in scale and tend to be more exposed to the US, whereas the majority of our key wound competitors are not US-centric.

In our Orthopaedic franchise we are one of four leading players, competing against US-based companies Stryker, Zimmer Biomet and DePuy Synthes (a Johnson & Johnson company). In Sports Medicine, Smith+Nephew holds a leading position behind Arthrex (US), and also competes against Stryker and DePuy Mitek.

We are the second largest global Advanced Wound Management business in terms of revenue, with the broadest product range. In the Advanced Wound Care sub-segment we compete with Mölnlycke (Sweden) and ConvaTec (UK). In Advanced Wound Devices, we are the primary challenger to Negative Pressure Wound Therapy incumbent 3M. In our Advanced Wound Bioactives franchise, we have leadership positions in our respective categories.

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Market size 20201

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Orthopaedics

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Hip and
Knee Implants

  

  

Trauma and
Extremities

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$12.6bn

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$6.5bn

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+2%

-15%

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+4%

-4%

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2017–19
Average
growth

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2020
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2017–19
Average
growth

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2020
Growth

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Smith+Nephew2

11%

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Smith+Nephew2

7%

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B

Zimmer Biomet

33%

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B

DePuy Synthes4

40%

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C

Stryker

22%

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C

Stryker

22%

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D

DePuy Synthes4

19%

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D

Zimmer Biomet

9%

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E

Others

15%

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E

Others

22%

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Sports Medicine3

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Advanced Wound
Management

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$4.6bn

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$9.1bn

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+5%

-12%

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+5%

-3%

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2017–19
Average
growth

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2020
Growth

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2017–19
Average
growth

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2020
Growth

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A

Smith+Nephew2

26%

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A

Smith+Nephew2

14%

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B

Arthrex

33%

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B

3M5

19%

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C

Stryker

11%

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C

Mölnlycke

9%

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D

DePuy Mitek4

13%

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D

ConvaTec

7%

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E

Others

17%

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E

Others

51%

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1  Data used in 2020 estimates generated by Smith+Nephew is based on publicly available sources and internal analysis and represents an indication of market shares and sizes.

2  Smith+Nephew 2020 market share unchanged from 2019 final data. 2019 Annual Report published estimates based on preliminary data. 2019 final data was Hip & Knee Implants 11%, Trauma & Extremities 7%, Sports Medicine 26% and AWM 14%.

3  Representing repair products and arthroscopic enabling technologies, and excluding ENT.

4  A division of Johnson & Johnson.

5  3M acquired Acelity in 2019.

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Smith+Nephew

Annual Report 2020

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Our business model

Value creation is driven
by our purpose, culture pillars
and strategic imperatives

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Our resources

  

  

» Creating value through

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Our people & culture

Attracting, developing and retaining the best employees is important. We strive to build a purpose-driven culture based on strong and authentic values.

» See page 28 for more

Ethics & compliance

Committed to doing business the right way, compliance is embedded in the way we work.

» See page 33 for more

Sustainability

Our sustainability strategy includes challenging targets set over the long term in the three areas of People, Planet and Products.

» See page 24 for more

Research & development

Innovation is part of our culture and we are protecting the amount we invest in new products.

» See page 36 for more

Manufacturing & quality

Operating global manufacturing efficiently and to high standards to ensure quality and competitiveness.

» See page 40 for more

Medical education

Supporting the safe and effective use of our products through medical education.

» See page 42 for more

Sales & marketing

Supporting customers through highly specialised sales teams with in-depth technical product knowledge that surgeons and nurses value greatly.

» See page 44 for more

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Purpose-driven culture

Having a clear purpose gives employees
a sense of belief and determination and
a common goal. This supports a strong
culture which drives performance across
the business both in terms of financial
and non-financial value.

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» See page 28 to read
how our culture
guided us in 2020

Life Unlimited

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» See page 6 to read
about our strategic
progress in 2020

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Strategic imperatives

Our five strategic imperatives are
fundamental to how we focus the
resources of the business to maximise
commercial impact in our markets.
They form the basis of our value
creation plan for the medium term.

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Annual Report 2020

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» Value delivered in 2020

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$4,560m

Revenue

$295m

Operating profit

$683m

Trading profit1

c.$40m

Efficiency savings

185,000+

Practitioner
training instances

$4.7m

Product donations

8,000

Hours volunteered

$328m

Dividend

» See pages 18–19 for
more on our KPIs

1  These non-IFRS financial measures are explained and reconciled to the most directly comparable financial measure prepared in accordance with IFRS on pages 222–226.

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Strong product portfolio

We have market-leading technology across our broad range of products. We deploy our capital to drive continued innovation from our R&D programmes and invest in product and technology acquisitions which improve outcomes and widen access to life-changing care.

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» See pages 36–40 to read more about
our innovation

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» See pages 44–51 to
read more about the
performance across
our franchise areas

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Customer centricity

Serving our customers is at the heart of our business model. We have a global franchise and regional model led by management who are specialists in their areas. This keeps us close to our customers, ensuring we can anticipate and meet their needs.

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Smith+Nephew

Annual Report 2020

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Key Performance Indicators

Measuring our progress

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Smith+Nephew uses a number of financial and non-financial Key Performance Indicators (KPIs) to track and evaluate performance and delivery against its strategic imperatives, as described on page 8, and other business objectives. Those KPIs in the public domain are consolidated below. A number of other KPIs are commercially sensitive and not published.

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Grow +

KPIs measuring progress across our three strategic imperatives focused on growth

Revenue growth

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Profit margin

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Investment in R&D

Revenue growth allows management and investors to measure our relative performance. We are committed to outgrowing our markets in the medium term.

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Profit margin allows management and investors to determine relative performance. We are committed to delivering improvements in the medium term.

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This KPI allows management and investors to understand how much is being invested in new innovative products designed to drive future revenue growth and profit.

Revenue growth – reported

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Operating profit margin

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$246m

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$292m

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$307m

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3%

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4.8%

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-11.2%

Reported revenue growth includes a 110bps benefit from acquisitions and -20bps currency impact in 2020.

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17.6%

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15.9%

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6.5%

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6.5%

Reported profit margin reflects restructuring costs, as well as acquisition and disposal related items, amortisation and legal and other items.

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$307m

In 2020 we protected our R&D investment and launched multiple new products from our organic pipeline and acquisitions.

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» For more information see page 36

Revenue growth – underlying1

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Trading profit margin1

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Medical Education

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2%

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4.4%

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-12.1%

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-12.1%

Revenue was impacted by COVID-19 restrictions and the resultant postponement of elective surgeries.

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22.9%

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22.8%

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15.0%

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15.0%

The combination of the lower revenue and our sustained commitment to investment had an impact on margin for the year.

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This KPI helps investors understand how we support the safe and effective use of our products through the provision of medical education.

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185,000+

practitioner training instances

More than 185,000 healthcare professionals attended our courses globally, with nearly 80% delivered virtually.

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2018

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Dividend per share

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Return on Invested Capital

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» For more information see page 42

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Dividend payments allow investors to receive a cash return on their investment in Smith+Nephew.

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ROIC allows management and investors to measure the return generated on capital invested, providing a metric for long-term value creation.

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Graphic

​

» Financial review
on pages 20-23

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36.0¢

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37.5¢

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37.5¢

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37.5¢

The total distribution of 37.5¢ per share, unchanged from 2019, maintains our progressive dividend policy.

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12.5%

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10.5%

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7.1%

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7.1%

The decrease in ROIC in 2020 reflected the reduction in operating profit.

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1  These non-IFRS financial measures are explained and reconciled to the most directly comparable financial measure prepared in accordance with IFRS on pages 222–226.

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2018

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2020

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18

Smith+Nephew

Annual Report 2020

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Strategic report

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Together +

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Effectively

KPI measuring progress across our fourth strategic imperative focused on our people

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KPIs measuring progress across our final strategic imperative focused on stewardship

Employee engagement score

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Efficiency savings

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The Gallup Global Engagement Survey allows management and investors to assess how well our employees are engaged, which is a key driver of business performance.

+0.32

Engagement growth

Our Grand Mean score improved by 0.32 propelling us from the 34th to the 76th percentile of companies in Gallup’s extensive database. These are excellent results for a company in its second survey year, according to Gallup.

16,000 employees participated, an outstanding response rate of 89%, up from 84% in 2019.

  

  

This KPI helps management and investors measures our progress in driving greater efficiency to liberate resources for reinvestment in future drivers of growth.

$190m

Annualised benefits from APEX

APEX programme, initiated at the end of 2017, was substantially completed in 2020, delivering around $190 million of annualised benefits for one-off costs of around $290 million.

  

  

$200m

COVID-19 related savings delivered

$200m of one-off COVID-19 related savings against the budget set at the start of the year were realised in the year in areas such as variable pay, third party commissions and royalties, travel, promotional activity, events, and consultancy spend.

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$200m

Operations transformation annualised target

We are taking the next step in improving our long-term efficiency, continuing a programme to transform our operations. This is expected to deliver around $200 million of annualised benefits by 2025 for a one-off cost of around $350 million.

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Quality and Safety

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This KPI allows management and investors to understand if we are operating a safe working environment at high standards to ensure quality and competitiveness.

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Headline safety rate

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Long-term sustainability targets

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0.45

 

 

0.49

 

 

0.30

 

 

Our headline safety rate improved in 2020. We adopt the industry-standard OSHA system to record incidents of occupational injury and ill health. Performance is expressed as the number of incidents per 200,000 hours worked. For more information see our 2020 Sustainability Report.

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These KPIs allow management and investors to measure progress against our long-term sustainability targets in the three areas of People, Planet and Products.

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8,000

Hours volunteered

Each year employees are encouraged to use paid volunteering time.

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$4.7m

Product donations

Each year we donate products to support underserved communities.

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» More details on these, including the actions we are undertaking to meet our commitments, can be found on page 24

  

  

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2018

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2020

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Regulatory inspections

Our manufacturing and product design sites are subject to external regulatory inspections and audits conducted by the US FDA as well as other health authorities and regulatory agencies. During 2020 we received no warning letters or other significant regulatory actions.

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​

Smith+Nephew

Annual Report 2020

19

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Graphic

​

Financial review

Maintaining
financial
strength

​

​

The reported operating profit for 2020 was $295 million, a 64% reduction from the previous year due to the impact of COVID-19 described above, although this was partially mitigated by cost savings. Profit was also reduced by higher amortisation which increased from the prior year reflecting a full year amortisation charge of acquisitions completed in 2019. Legal and other charges increased due to higher costs associated with EU Medical Device Regulations.

Trading profit1 for the year was $683 million and the trading profit margin1 was 15.0% reflecting the impact of the sales reductions caused by COVID-19 and resulting manufacturing facility underutilisation and increased inventory provisions.

Global franchise trading profit performance was impacted by COVID-19 with each franchise profit reducing from the prior year. The impact was greater in our Orthopaedics and Sports Medicine & ENT franchises as they were more exposed to postponement of elective procedures. More details on franchise performance can be found on pages 46–51.

Earnings per share

Basic earnings per share (‘EPS’) was down 25% to 51.3¢ reflecting the impact of COVID-19 partially offset by a reported tax credit. Adjusted earnings per share1 (‘EPSA’) was down 37% at 64.6¢, reflecting the lower trading performance partially offset by the lower trading tax rate.

2020 Performance
and impact of COVID-19

Group revenue in 2020 was $4,560 million, a decrease of 11.2% on a reported basis and a decrease of 12.1% on an underlying basis.1

Our business was significantly impacted by the COVID-19 pandemic, first in China in the first quarter and then more broadly across the world as lockdowns took effect and elective procedures were postponed. In the second quarter this resulted in revenue growth rates of -29.8% reported (-29.3% underlying1). The business rebounded strongly in the third quarter as COVID-19 rates fell and procedures

  

  

resumed with revenue declines of -3.7% reported (-4.2% underlying1). In the fourth quarter, COVID-19 infection levels increased in the US and Europe and sales declined by -5.8% reported (-7.1% underlying1) as healthcare systems were better prepared to continue procedures compared to earlier in the year.

We also took the decision early on to maintain investments behind R&D and where needed to ensure we were ready for the recovery.

In parallel, we also identified quickly the discretionary spend that could be reduced to mitigate the impact of the pandemic.

  

  

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Graphic

We took the decision early on to
maintain strategic investments,
such as R&D, to ensure the business
is well positioned to grow when the
recovery starts.”

Anne-Françoise Nesmes

Chief Financial Officer

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20

Smith+Nephew

Annual Report 2020

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Strategic report

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Group performance

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2020
$ million

  

2019
$ million

  

Change
$ million

Revenue

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4,560

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5,138

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(578)

Operating profit

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295

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815

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(520)

Trading profit1

​

683

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1,169

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(486)

Profit before tax

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246

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743

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(497)

Attributable profit

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448

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600

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(152)

EPS

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51.3¢

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68.6¢

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(17.3¢)

EPSA1

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64.6¢

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102.2¢

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(37.6¢)

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Non-IFRS measures

The underlying increase in revenues by market reconciles to reported growth, the most directly comparable financial measure calculated in accordance with International Financial Reporting Standards (IFRS), as follows:

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Reconciling items

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2020

$ million

  

2019
$ million

  

Reported
growth
%

  

Underlying
growth
%

  

Acquisitions/
Disposals
%

  

Currency
impact
%

US

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2,339

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2,551

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(8.3%)

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(10.1%)

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1.8%

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–

Other Established Markets

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1,450

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1,630

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(11.0%)

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(12.3%)

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0.2%

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1.1%

Emerging Markets

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771

​

957

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(19.4%)

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(16.8%)

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0.5%

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(3.1%)

Total

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4,560

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5,138

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(11.2%)

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(12.1%)

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1.1%

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(0.2%)

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Trading profit reconciles to operating profit, the most directly comparable financial measure calculated in accordance with IFRS, as follows:

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​

  

2020
$ million

  

2020
%

  

2019
$ million

  

2019
%

Operating profit

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295

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6.5%

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815

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15.9%

Acquisition and disposal related items

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4

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0.1%

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32

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0.6%

Restructuring and rationalisation costs

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124

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2.7%

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134

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2.6%

Amortisation and impairment of acquisition intangibles

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171

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3.7%

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143

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2.8%

Legal and other

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89

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2.0%

​

45

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0.9%

Trading profit

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683

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15.0%

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1,169

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22.8%

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Taxation

Reported tax for the year to 31 December 2020 was a credit of $202 million (2019: charge of $143 million). This reflects refunds and tax credits due to the successful UK tax litigation outcome, releases of provisions following the conclusion of tax audits and other settlements, and lower profits. The tax rate on trading results1 for the year to 31 December 2020 was 11.3% (2019: 19.1%). This is lower than the prior year due to releases of tax provisions following the conclusion of tax audits and other settlements.

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Smith+Nephew is subject to various taxes in the many countries in which the Group operates. We seek to pay the correct amount of tax in-line with local tax laws in each jurisdiction.

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Our business generates tax receipts for the governments in each of these countries. In addition to corporate income taxes, we pay and collect other taxes principally including payroll (employee) taxes, sales (indirect) taxes and customs duties.

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During 2020, we made global tax payments of $637 million. This comprises $229 million of taxes borne by Smith+Nephew (corporate income taxes, employer social security contributions and customs duties) and $408 million of taxes collected from employees and customers on behalf of governments (employee income taxes and social security contributions and net indirect tax payable). Corporate income taxes, in particular, were lower than in prior years due to the impact on profits of COVID-19. These figures exclude the $100 million tax refund we received following the successful outcome of the UK tax litigation matter.

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Efficiency

Graphic

The APEX programme that was announced in February 2018 and the operations and commercial excellence programme that was announced in February 2020, incurred restructuring costs of $124 million in 2020, with additional benefits recognised in the 2020 income statement of around $40 million. Whilst some projects were delayed slightly by COVID-19, these programmes remain an important part of our strategy.

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» Franchise
Performance
on pages 46-50

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1  These non-IFRS financial measures are explained and reconciled to the most directly comparable financial measure prepared in
accordance with IFRS on pages 222–226.

​

Smith+Nephew

Annual Report 2020

21

​


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​

Financial review continued

​

Balance sheet data and net debt

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2020
$ million

  

2019
$ million

  

Change
$ million

Goodwill and intangible assets

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4,414

​

4,356

​

58

Other non-current assets

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1,934

​

1,724

​

210

Current assets

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4,664

​

3,219

​

1,445

Total assets

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11,012

​

9,299

​

1,713

Total equity

​

5,279

​

5,141

​

138

Non-current liabilities

​

4,045

​

2,594

​

1,451

Current liabilities

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1,688

​

1,564

​

124

Total liabilities

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5,733

​

4,158

​

1,575

Total liabilities and equity

​

11,012

​

9,299

​

1,713

Net debt2 including lease liabilities

​

1,926

​

1,770

​

156

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(including interest rate swaps) reclassified to current liabilities Current liabilities increased by $124 million primarily relating to an increase of the $267 million in the private placement notes which was partially offset by a $80 million decrease in provisions.

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Goodwill increased by $139 million as a result of acquisitions of $96 million and foreign currency movements of $43 million. The primary acquisition in the year was Tusker Medical, Inc. (‘Tusker’), a developer of an innovative in-office solution for tympanostomy (ear tubes) called Tula.

Intangible assets decreased by $81 million primarily because of amortisation and impairment of $246 million being partially offset by acquisitions of $61 million, additions of $78 million and foreign currency movements of $17 million.

  

  

The acquisition of intangible assets mainly related to Tula from the Tusker acquisition and additions related to software.

Other non-current assets increased by $210 million primarily due to an increase of $126 million in property, plant and equipment mainly arising from additions of $452 million which are partially offset by depreciation and impairment of $316 million. Current assets increased by $1,445 million primarily as a result of an increase in cash of $1,485 million mostly

  

  

related to receipts from the corporate bond issuance and private placement notes. This was partially offset by a decrease in trade and other receivables of $117 million mostly driven by a decrease in sales demand. Inventory of $1,691 million was broadly consistent with the prior year as we responded to the impact of lower sales demand. Ensuring we carry the optimum levels of inventory in future is a focus of the Global Operations team.

Non-current liabilities increased by $1,451 million mainly due to a $1,378 million increase in borrowings of which $992 million relates to the corporate bond and $550 million of new private placement notes, partially offset by $267 million of private placement notes (including interest rate swaps) reclassified to current liabilities. Current liabilities increased by $124 million primarily relating to the reclassification of the $267 million private placement notes which was partially offset by a $80 million decrease in provisions.

​

Cash flow data

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​

  

2020
$ million

  

2019
$ million

  

Change
$ million

Cash generated from operations

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972

​

1,370

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(398)

Trading cash flow1

​

690

​

970

​

(280)

Free cash flow1

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437

​

714

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(277)

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​

​
on the business

​

​

Cash generated from operations of $972 million is after paying out $24 million of acquisition and disposal related items, $117 million of restructuring and rationalisation expenses and $75 million for legal and other items.

Trading cash flow¹ decreased by $280 million driven by lower trading profit. Free cash flow¹ decreased by $277 million mainly related to the lower trading cash flow.

  

  

Free cash flow includes net tax refunds of $22 million (2019: tax payments of $150 million) primarily due to a refund from the UK tax litigation matter.

During the year ended 31 December 2020, the Group purchased a total of 0.6 million (2019: 3.1 million) ordinary shares at a cost of $16 million (2019: $63 million).

  

  

Return on invested capital

Return On Invested Capital1,3 (ROIC) is a measure of the return generated on capital invested by the Group. It provides a metric for long-term value creation and encourages compounding reinvestment within the business and discipline around acquisitions. ROIC decreased from 10.5% in 2019 to 7.1% in 2020 as a result of the reduction in operating profit.

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​

1  These non-IFRS financial measures are explained and reconciled to the most directly comparable financial measure prepared in accordance with IFRS on pages 222–226.

2  Net debt is reconciled in Note 15 to the Group accounts.

3  ROIC is defined as:

Operating Profit less Adjusted Taxes                  

(Opening Net Operating Assets +
Closing Net Operating Assets)/2

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22

Smith+Nephew

Annual Report 2020

​


Strategic report

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​

Liquidity

The appropriate use of capital on behalf of shareholders is important to Smith+Nephew. The Board believes in maintaining a strong balance sheet, while retaining the flexibility to make value enhancing acquisitions. This approach is used to prioritise the use of cash and ensure an appropriate capital structure.

The Group’s policy is to ensure that it has sufficient funding and facilities in place to meet foreseeable borrowing requirements.

During 2020, the Group issued its first corporate bond, representing $1 billion of notes bearing an interest rate of 2.032% repayable in 2030. Whilst the Group has maintained a strong liquidity position, the low interest rate environment in 2020 presented an opportunity to further diversify our funding options at a relatively low cost. Moving forward we will be well positioned to tap a number of funding options in order to support our growth strategy.

The Group’s net debt2 increased from $1,770 million at the beginning of 2020 to $1,926 million at the end of 2020, representing an overall increase of $156 million.

At 31 December 2020, the Group held $1,751 million (2019: $257 million) in cash net of bank overdrafts. The Group had committed available facilities of $4.5 billion at 31 December 2020 of which $3.5 billion was drawn.

​

​

The principal variations in the Group’s borrowing requirements result from the timing of dividend payments, acquisitions and disposals of businesses, timing of capital expenditure and working capital fluctuations. Smith+Nephew believes that its capital expenditure needs and its working capital funding for 2021, as well as its other known or expected commitments or liabilities, can be met from its existing resources and facilities.

Going concern

The Directors have considered various scenarios in assessing the impact of COVID-19 on future financial performance and cash flows, with the key judgement applied being the speed and sustainability of the return to a normal volume of elective procedures in key markets, including the impact of a further wave of restrictions on elective procedures in the first half of 2021. Throughout these scenarios, which include a severe but plausible outcome, the Group continues to have headroom on its borrowing facilities and financial covenants.

The Directors have a reasonable expectation that the Company and the Group are well placed to manage their business risks and to continue in operational existence for a period of at least 22 months from the date of the approval of the financial statements.

Accordingly, the Directors continue to adopt the going concern basis in preparing the consolidated financial statements.

​

​

​

Dividends

The 2019 final dividend of 23.1 US cents per ordinary share totalling $202 million was paid on 6 May 2020. The 2020 interim dividend of 14.4 US cents per ordinary share totalling $126 million was paid on 28 October 2020.

Outlook

The impact of COVID-19 is likely to continue during the first half of 2021, and while there is still uncertainty on the timing of recovery, we have maintained our readiness and ability to respond.

In terms of revenue, we expect to deliver substantial underlying growth in 2021 compared to 2020. Within this, we expect our Hip Implants business to continue to outperform Knee Implants, our Sports Medicine & ENT franchise to perform strongly as markets recover, and for Advanced Wound Management’s growth trajectory to improve as recent commercial changes continue to deliver benefits.

In terms of profit margin, we expect an improved performance in 2021 over the prior year. Relative to 2019 (the year before COVID-19), we anticipate a headwind from the continuing impact of reduced production volumes on gross margin as well as dilution of around 100bps from the increased investment in R&D and around 150bps from the acquisitions completed in 2020 and so far in 2021. Foreign exchange will be an additional headwind of around 100bps.

​

The tax rate on trading results for 2021 is forecast to be in the range 18% to 19%, subject to any material changes to tax law or other one-off items.

Yours sincerely,

Graphic

Anne-Françoise Nesmes

Chief Financial Officer

Available debt facilities by maturity date ($m)

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​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

      

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​

​

      

​

​

      

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​

      

  

​

​

​

​

​

​

​

265

​

​

729

​

​

431

​

​

430

​

​

1,000

​

​

75

​

​

140

​

​

60

​

​

100

​

​

1,095

​

​

​

​

​

155

​

​

​

​

​

​

​

 

​

​

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​

​

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​

​

​

​

​

​

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​

​

 

 

​

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​

​

​

1,000

​

1,000

​

​

​

​

​

​

​

​

604

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​

​

​

​

​

​

​

430

​

​

326

​

Revolving credit facility

​

​

265

​

USD corporate bond

​

​

​

EUR term loans

125

155

​

​

140

​

​

105

100

95

​

Private placement debt

75

60

​

2021

​

​

2022

​

​

2023

​

​

2024

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​

2025

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​

2026

​

​

2027

​

​

2028

​

​

2029

​

​

2030

​

​

2031

​

​

2032

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​

  

  

​

​

Maturity by date

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​

​

​

​

​

​

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Smith+Nephew

Annual Report 2020

23

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Sustainability reporting

Sustainability
on purpose

​

Our sustainability strategy is built on our
purpose – Life Unlimited, our strategic
imperatives and our culture pillars of Care,
Collaboration and Courage.

​

​

Employee safety,

wellness and volunteering

A healthy and safe working environment is fundamental to the way we work at Smith+Nephew. This has been highlighted even more during the global pandemic. The safety of our employees and those who work with us is given the highest priority – across all our offices and manufacturing sites and when we visit customers.

More information on our actions to improve workplace safety can be found in our 2020 Sustainability Report.

Details of our actions to protect employees during the pandemic can be found on page 10 (Responding to COVID-19) and page 28 (Investing in our people) of this Annual Report.

We engage meaningfully with the communities where we operate through our site leadership teams and local camaraderie councils. We encourage employees to volunteer in local communities, offer paid volunteering time and match employee charitable donations.

Our sustainability vision is to accelerate the delivery of Life Unlimited through industry sustainability leadership. We strive to deliver this to the communities where we live and work through the application of our values:

– We demonstrate Care by respecting our global resources, minimising our impact on the environment and ensuring the safety and wellbeing of our employees.

– We demonstrate Collaboration by ensuring our suppliers and partners share our commitment and by working together to contribute to our communities through individual and team volunteerism.

– We demonstrate Courage by setting ambitious goals to increase our volunteerism, reduce waste and CO2 emissions and minimising our ecological footprint by operating responsibly and sustainably.

Our sustainability strategy was developed by our Sustainability Council and approved by the Board in late 2019. The Compliance & Culture Committee of the Board regularly reviews our progress.

  

  

Our strategy was inspired by the United Nations’ Sustainable Development Goals (SDGs). It reflects the importance of social, environmental and economic aspects of sustainable development. As a profit seeking enterprise, our challenge is to focus our efforts on meeting our economic objectives whilst at the same time optimising the social and environmental impacts of our work.

  

  

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Our sustainability strategy includes

challenging targets set over the

long-term in three areas:

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Graphic People

Creating a lasting positive

impact on our communities

Graphic Planet

A medical technology business

with a positive impact

Graphic Products

Innovating sustainably

Graphic

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24

Smith+Nephew

Annual Report 2020

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Strategic report

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People Ì

  

  

Planet Ì

Creating a lasting positive
impact on our communities

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​

A medical technology business
with a positive impact

Our targets

  

Our progress in 2020

​

​

Our targets

  

Our progress in 2020

Between 2020 and 2030, contribute 1 million volunteer hours to the communities in which we live and work.

​

8,000

Hours of volunteering

​

​

Achieve an 80% absolute reduction in total lifecycle greenhouse gas emissions by 2050, beginning by implementing 100% renewable electricity (eg solar or wind) plans at our facilities in Memphis, US, and Malaysia by 2022, and at all of our strategic manufacturing facilities by 2025.

​

All

Sites in Memphis, US began
sourcing renewable electricity

Between 2020 and 2030, donate $125 million in products to underserved communities.

​

$4.7m

Product donations

​

​

​

72,945 tonnes

CO2e emitted (location-based),
a 6% reduction since 2019

Empower and promote the inclusion of all.

​

Eight

Global Employee Inclusion
Groups were established. Our senior leaders and managers were trained on Inclusion

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40,132 tonnes

CO2e emitted (market-based), a 40% reduction since 2019

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Achieve zero waste to landfill at our facilities in Memphis, US, and Malaysia by 2025 and at all of our strategic manufacturing facilities by 2030.

​

1,853 tonnes

We sent 7% less waste to landfill during 2020 compared to the previous year

Supporting our targets

  

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Supporting our targets

​

​

All employees have eight hours of paid volunteering time each year, and in 2020, we additionally made 160 hours available to employees with a healthcare professional background to use their skills to work directly in response to the pandemic. Our philanthropic activities during the year totalled $4.8million. This consisted of $4.7million in product donations and $0.1million from cash and matching employee gifts to qualified charities. Our employee volunteering and product donation strategies were both held back by COVID-19 in 2020. We continued to use the Gallup Global Engagement Survey and saw significant increases in overall employee engagement in 2020. For the first time, the Gallup Inclusion Index gave us a baseline measure of how engaged our employees were at Smith+Nephew. See page 28.

​

​

We are working with our global energy partner to evaluate our current carbon footprint and develop a carbon road map to achieve our long-term target. As a first step, all our locations in Memphis, US began sourcing all electricity from renewable wind energy in 2020, accounting for around 40% of the Group’s electricity. Our Malaysia facility, currently under construction, is not on track due to heavy use of fossil fuels in the local power grid and we are working to identify both on-site and country-specific sustainable options. We continue to identify and implement source reduction, reuse and recycling opportunities, and ways to divert waste from landfill. In 2020, we recycled 78% of our total waste, including waste diverted to energy recovery.

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Following the earthquake in Puerto Rico in January 2020 we provided Advanced Wound Care products and trained military clinical personnel in their use to help meet urgent patient needs.

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Graphic

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Graphic

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100%

All our locations in Memphis
began sourcing their electricity
from renewable wind energy
in 2020.

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Smith+Nephew

Annual Report 2020

25

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on the business

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Sustainability reporting continued

​

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The impact of climate change

One of the United Nations’ Sustainable Development Goals (SDGs), is to “take urgent action to combat climate change and its impacts”.

It is widely recognised that continued emission of greenhouse gases will cause further warming of the planet which could have damaging social and economic consequences. During 2020, we have continued to consider and mitigate against the potential impact of climate change on our business operations.

Our Board of Directors is supportive of implementing the Task Force on Climate-related Financial Disclosures (TCFD) recommendations over time. The Compliance & Culture Committee and the Audit Committee received updates on TCFD in 2020. We have conducted a review of our current state and capture related business risks in our risk register. We plan to conduct scenario analyses and use the data to inform our decisions and prioritise actions.

We have assessed our business activities against the sustainability disclosure topics and accounting metrics included in the Sustainability Accounting Standards Board (SASB) framework for our sector of Medical Equipment and Supplies and we have determined them not to be Principal Risks to the business.

​

You can learn more about our sustainability targets and strategy in our 2020 Sustainability Report at www.smith-nephew.com/sustainability

​

Graphic

Products

  

  

​

Innovating sustainably

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Our targets

​

​

Our progress in 2020

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By 2022, include sustainability review in new product development phase reviews for all new products and product acquisitions.

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Initiated sustainability reviews within New Product Development.

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By 2025, incorporate at least 30% post-consumer recycled content into all non-sterile packaging materials.

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Started packaging reduction roadmap.

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By 2025, incorporate packaging materials from sustainable sources for new packaging parts.

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Started packaging sustainability strategy and roadmap.

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By 2025, complete supply chain assessment of all suppliers, including subsequent tier levels, to assure compliance with our sustainability requirements.

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We have started risk mapping our supply chain.

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Supporting our targets

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During 2020, we started to develop our packaging sustainability strategy and roadmap. Talking with suppliers has helped us to understand the market trends and drivers of environmental sustainability and we initiated activities to move to more sustainable packaging, including down-gauging materials, using less packaging, optimisation, and selecting sustainable materials. We started to put sustainability reviews in place for all new innovation programmes in our new product development process with areas for improvement including: sustainability-focused raw material selection; reducing packaging material usage and footprint; sharing packaging designs across product families to minimise waste; and clear guidance on recyclability.

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Graphic

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By switching materials on the primary packaging for ALLEVYN LIFE◊ Foam Dressings we reduced material weight by 20% on the back of the dressing pouch, as well as moving to a more sustainable film which does not use solvent-based adhesive in the lamination process.

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26

Smith+Nephew

Annual Report 2020

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Strategic report

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​
on the business

​

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CO2e reporting methodology, materiality and scope

We report the carbon footprint of our Scope 1 and 2 greenhouse gas (GHG) emissions in tonnes of CO2 equivalent from our business operations for the year ended 31 December 2020. We are including UK specific energy and emissions data to satisfy the Streamlined Energy and Carbon Reporting (SECR) requirements.

Our focus is on the areas of largest environmental impact, including manufacturing sites, warehouses, R&D sites and offices. Smaller locations representing less than 2% of our overall emissions are not included. Acquisitions completed before 2020 are included in the data, with more recent ones excluded. This is in-line with our established policy for the integration of acquired assets.

Our GHG emissions reporting represents our core business operations and facilities that fall within the scope of our consolidated financial statements. Primary data from energy suppliers has been used wherever possible.

We report our emissions in two scopes:

–  Scope 1 figures include: Direct sources of emissions which mainly comprise the fuels we use on-site, such as gas and heating oil, and fugitive emissions arising mainly from the losses of refrigerant gases. We include UK vehicle emissions from leased cars in 2020 only.

–  Scope 2 figures include: Indirect sources of emissions such as purchased electricity and steam we use at our sites.

  

  

Location-based emissions are calculated in compliance with the WRI/WBCSD GHG Protocol Corporate Accounting and Reporting Standard and have been calculated using carbon conversion factors published by BEIS/DEFRA for 2020. We have applied the emission factors most relevant to the source data, including DEFRA 2020 (for UK locations), IEA 2018 (for overseas locations) and for the US we have used the most recently available US EPA ‘Emissions & Generation Resource Integrated Database’ (eGRID) for the regions in which we operate. All other emission factors for gas, oil, steam and fugitive emissions are taken from DEFRA 2020.

In-line with dual-reporting we also report market-based emissions. These are contractual or supplier-specific emission factors that can be applied when procuring low-carbon energy or siting facilities in areas with lower emissions but also recognising that this might be higher than the grid average in some cases. Where market-based factors were not available, we have used ‘Residual Mix’ data for the EU locations and IEA data for all other countries, except the remaining US locations where the eGRID factors were applied.

We have also implemented, or benefited from, numerous energy efficiency and low-carbon energy measures during 2020. Some of these savings include:

LED lighting installations, the use of solar panels in India and China, a Combined Heat and Power (CHP) (natural gas fired) units in Germany, Building Energy Management systems (BEMS) to control equipment for maximum efficiency and the use of time zones and setbacks. We have also targeted

  

  

the use of online ‘real time’ data to monitor energy usage to make savings. We have a programme to replace older inefficient equipment with highly efficient equipment, such as compressors, chillers, pumps, fans and motors.

In Memphis, US, during 2020, we purchased renewable energy certificates (RECs) through Green Flex, a voluntary renewable energy programme. Certified by Green-e Energy, North America’s leading certification programme for renewable energy, Green Flex RECs are based on wind power generated in the Midwest US. Purchasing RECs gives buyers the right to renewable energy and also makes it possible to track ownership of it. Our participation in this scheme underscores our commitment to supporting renewable energy and helps to reduce our market-based carbon emissions footprint.

Committed to working in a sustainable, ethical and responsible manner

Smith+Nephew has been and remains committed to working in a sustainable, ethical and responsible manner everywhere we do business. We are proud of our achievements over many years, including our recurring inclusion in leading indices, such as FTSE4Good, ISS and the Dow Jones Sustainability Index.

Member of
Dow Jones
Sustainability Indices

Powered by the S&P Global CSA

Graphic

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2020

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2019

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2018

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UK

  

Global
(excluding UK)

  

Total

  

UK

  

Global
(excluding UK)

  

Total

  

UK

  

Global
(excluding UK)

  

Total

​

CO2e emissions (tonnes) from:

​

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​

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​

​

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​

​

​

​

​

Direct emissions (Scope 1)1

​

4,842

​

4,912

​

9,754

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4,747

​

5,141

​

9,888

​

5,842

​

4,114

​

9,956

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Indirect emissions (Scope 2) (location-based)

​

3,968

​

59,223

​

63,191

​

4,911

​

62,413

​

67,324

​

5,790

​

62,096

​

67,886

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Total (location-based)

​

8,810

​

64,135

​

72,945

​

9,658

​

67,554

​

77,212

​

11,632

​

66,210

​

77,842

​

Indirect emissions (Scope 2) (market-based)

​

4,851

​

25,527

​

30,378

​

5,072

​

52,080

​

57,152

​

6,137

​

60,338

​

66,475

​

Total (market-based)

​

9,693

​

30,439

​

40,132

​

9,819

​

57,221

​

67,040

​

11,979

​

64,452

​

76,431

​

​

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​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

Energy consumption to calculate Scope 1+2 emissions (GWh)

​

43

​

169

​

212

​

45

​

168

​

213

​

49

​

160

​

209

​

Intensity ratio:

​

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CO2e (t) per $m sales revenue

​

​

​

​

​

15.9

​

​

​

​

​

15.1

​

​

​

​

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15.9

​

CO2e (t) per full-time employee

​

​

​

​

​

3.9

​

​

​

​

​

4.3

​

​

​

​

​

4.7

​

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1  UK vehicle data included in Scope 1 emissions in 2020.

​

2020 data includes recent acquisitions completed during 2019. Revenue: 2020:$4.6bn; 2019: $5.1bn; 2018: $4.9bn. Full-time employee data: 2020: 18,581; 2019: 18,030; 2018: 16,681.

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Smith+Nephew

Annual Report 2020

27

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Investing in
our people

Smith+Nephew is a team of 18,000
colleagues inspired by our purpose
of Life Unlimited and united by our
culture pillars of Care, Collaboration
and Courage.

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Ensuring our employees are fully engaged with this purpose and culture is at the heart of our people strategy as we know engagement is a key driver of performance. We use the Gallup Q12 as our Annual Global Employee Survey to measure this and to determine where we need to focus and improve the employee experience.

In May, 89% of our employees took the time to complete the survey. This was an outstanding response and exceeded the previous year’s participation rate of 84%.

  

  

This was the second year we have used the Gallup tool, and we made significant improvement across every element of the survey. Our Grand Mean score improved by 0.32 propelling us from the 34th to the 76th percentile of companies in Gallup’s extensive database. These are excellent results for a company in its second year of survey, according to Gallup. Managers were provided with their individual team results and have set action plans to build upon strengths and address any gaps to continue to further drive engagement across Smith+Nephew.

Engagement is a priority, from the Board and senior management team and across all levels of employees. In 2020, the Board initiated its own programme to meet with employees, conducting listening sessions both face-to-face, and then virtually as required, with employees at locations across the globe. For more details see the Compliance & Culture Committee report on page 98.

  

  

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28

Smith+Nephew

Annual Report 2020

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Strategic report

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Prioritising
employee health

Smith+Nephew’s response to COVID-19 is described in detail on pages 10–13 of this report. The commitment to our people’s health, wellbeing and jobs was central to everything we did, with the Crisis Management Team’s first actions being to establish protocols to protect employees.

We established special pandemic leave to enhance existing leave policies and provided volunteer hours for employees who are healthcare providers to return to frontline care. We took an active management approach to employees with COVID-19, close contact or suspected cases. We also enhanced the tools available to support physical and mental health and deployed new collaboration tools.

  

  

We were determined to provide employees with authentic and clear internal communication, both using existing channels and new. We issued regular updates via email and created a dedicated section on our intranet for COVID-19 information and guidance, including information about mental and physical wellness during this difficult period. We used short, personal videos and live web meetings on specific topics as needed to allow dialogue and address questions. We also leveraged our social channels to build engagement and camaraderie among our remote employees. For our site-based employees we focused our communication on safety and appreciation for their efforts. No longer able to gather in groups, we have focused on building digital literacy and connectedness so that site-based employees feel informed and engaged.

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Graphic

Employees are being encouraged
‘not to mask their feelings’ in support
of mental health awareness.

  

  

An ethical
employer

At Smith+Nephew, we recruit,
employ and promote employees on
the sole basis of the qualifications
and abilities needed for the work to
be performed. We do not tolerate
discrimination on any grounds and
provide equal opportunity based on
merit.

Smith+Nephew gives individuals
with disabilities fair consideration for
all vacancies against the
requirements of the role. Where
possible, for any employee who has
a disability or who becomes disabled while working for us, we make
reasonable adjustments and provide
appropriate training to ensure that
they are supported in their career.
We are committed to providing
equal opportunities in recruitment,
promotion and career development
for all employees, including those
with disabilities.

We do not use any form of forced,
compulsory or child labour.
Smith+Nephew supports the
Universal Declaration of Human
Rights of the United Nations,
respecting the human rights, dignity
and privacy of individuals and their
right to freedom of association,
freedom of expression and the right
to be heard.

As a global medical technology
business, we recognise our
responsibility to take a robust
approach to preventing slavery and
human trafficking. Smith+Nephew is
committed to preventing such
activities in all of its corporate
operations and in its supply chains.
Our full policy on modern slavery is
available on our website.

​

» To read more go to
www.smith-nephew.com/
sustainability/policies

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Smith+Nephew

Annual Report 2020

29

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-nephew.com/sustainability/policies

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Investing in our people continued

​

Our culture pillars
are our compass

  

  

Smith+Nephew had started
on a transformation journey before
COVID-19. At the heart of this was our
new purpose of Life Unlimited and our
culture pillars of Care, Collaboration and
Courage. These had been welcomed and
well received across all our employees.

​

Elga Lohler

Chief Human Resources Officer

  

  

As COVID-19 began to impact our Company, first in China in early 2020, and then across all our markets, having such a strongly embraced purpose and culture made it much easier to determine how we should respond. They became our compass, and gave us the answers to many questions that we did not have a playbook for.

We lived our culture and made the decision to prioritise protecting our employees’ wellbeing and their roles. We took the position that those companies that treat their employees with care and compassion during these difficult times will be ready for the recovery and will be here for their customers and their patients.

The next step for our Company was to establish guiding principles for returning to the office. As we operate across so many countries and have various complexities in those countries it was impossible to have everyone follow exactly the same plan. Guiding principles set everyone up with clear direction, informed decision making and gave us greater opportunity for being consistent in how we supported employees, customers and communities, bringing us back to our purpose and culture.

​

  

  

We also spent a significant amount of time engaging our employees in authentic conversations about the state of the business, COVID-19 cases and the specific steps we are taking to protect those that continued to come to our sites and those working from home. In a matter of hours we became well-versed with working from home, set up protocols to enable this approach and became comfortable knowing that we did not have all the answers. Our employees trusted us to do the right thing and got on with it; and were patient when things did not happen or immediately work as planned.

We also found the time to step back from the day-to-day management and started a body of work about the future. This is led by a cross-functional and cross-geographic team focused on learning from what just happened to the world and to our Company and helping us become stronger for it versus reverting right back to the way we always operated. The outputs of this work include Workplace Unlimited, redefining where and how work happens at Smith+Nephew, which is described on the page opposite.

We are incredibly proud of how our employees continue to adapt to and overcome obstacles and for how they are embracing the future. An engaged workforce that lives and breathes our purpose and culture is an amazingly powerful force.

» Read more at www.smith-nephew.com/sustainability/policies

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30

Smith+Nephew

Annual Report 2020

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Strategic report

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Workplace
Unlimited

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At Smith+Nephew we have chosen to take this opportunity to re-think where and how work happens, understand employees’ aspirations, and be agile in the development of principles that will work for all.

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“The office will become a
place where we replenish
our energy together,
reinforce our collective
culture, and support a
sense of who we are as
Smith+Nephew.”

Mark Gladwell

President Operations & GBS

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We believe our global flexibility mindset will bring significant and impactful benefits, including greater trust, increased productivity and employee engagement.

At the heart of Workplace Unlimited is a commitment to meet the needs of employees – be they mobile workers who need to work from offices

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occasionally, teams who frequently need to meet to collaborate, specialists requiring access to specific equipment or employees who have on-site positions such as in manufacturing.

These needs are captured in four personas – external mobile, neighbourhood, hybrid and non-mobile.

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External mobile

Employees who are road or remote-based with a schedule aligned to customer needs, such as our sales force.

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Hybrid

Employees who require flexible workspace to collaborate with others such as members of our Regulatory Affairs team.

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Neighbourhood

Employees who use offices to collaborate and require dedicated area with specific assets, such as R&D engineers.

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Non-mobile

Employees who have an onsite position, with some flexibility options around time, such as manufacturing operators.

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Investing in our people continued

Inclusion and diversity

For the first time we participated in Gallup’s Inclusion Index in 2020. This index consists of questions around confidence that the Company will do what is right in issues of compliance and ethics, is committed to developing each employee’s strengths, and treats each employee with respect. We performed at around the mid-point of the Gallup database, and now have a baseline from which we can build a truly inclusive culture across Smith+Nephew.

We established a number of new initiatives in 2020, including formally launching global Employee Inclusion Groups (EIGs) and starting a new conversation around racial diversity inspired by events in the US and elsewhere in 2020. Roland Diggelmann, our Chief Executive Officer, initiated and attended a number of listening sessions with Elga Lohler, Chief Human Resources Officer. As a result, we formed three employee-led work teams dedicated to increasing inclusion and diversity across our workplace. One of the first actions has been the formation of UNITY, a new EIG on racial diversity.

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“As we cultivate an environment of high performance, it must be built on the trust of employees and the ability for all backgrounds, perspectives, and experiences to be respected and celebrated. I am proud that we are launching official EIGs to bring employees together to share these experiences, help educate others and further drive our commitment to inclusion and diversity initiatives.”

Brad Cannon

President Sports Medicine & ENT
(ExCo Sponsor of UNITY)

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Our team in Wroclaw, Poland, celebrated Pride 2020, bringing the colours of the rainbow to the office.

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EIGs are voluntary, employee-led groups that foster a diverse, inclusive workplace aligned with our purpose, culture pillars, and business objectives – sponsored by senior leaders. Our primary goal for our EIGs is to create an inclusive culture that supports diversity of thought, background and perspective. We have now launched a number of EIGs covering a broad spectrum of diversity including: women; young professionals, race and ethnicity, veterans and mental and physical wellbeing. Our EIGs provide a network for employees to engage and collaborate as part of a global framework and be empowered to drive local/site events and activities.

We continue to run Listening+Sharing sessions, hosted by members of the Executive Committee, designed to create powerful global conversations to elevate the topic of Inclusion+Diversity. They allow management to learn from all employees about their experiences and ideas on how we can create an inclusive work environment for everyone and strengthen the sense of belonging and identity. We are committed to employment practices based on equal opportunities, regardless of race, ethnicity, gender, sexual orientation, socio-economic status, age, physical abilities, religious beliefs, political beliefs, or other ideologies. In 2020 we delivered inclusion training to 2,600 managers across Smith+Nephew.

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17,914

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1,057

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Our UK Gender Pay ratios improved in 2020, as we built on the progress delivered in 2019 (see page 126). We have also focused on sponsorship of female talent with each ExCo member sponsoring up and coming females to help accelerate their development.

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Total employees1

    

Senior Managers and above2

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Board of Directors

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Male

Female

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Male

Female

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Male

Female

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58%

42%

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70%

30%

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67%

33%

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1  Number of employees at 31 December 2020 including part time employees and employees on leave of absence.

2  Senior managers and above include all employees classed as Directors, Senior Directors, Vice Presidents, Executive Officers and includes all statutory directors and Directors of our subsidiary companies.

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We put emphasis on developing our female leaders. We also saw record numbers participating in Elevate, a monthly webinar series supporting the professional development of up to 200 women per month. Our UK Gender Pay ratios improved in 2020, as we built on the progress delivered in 2019 (see page 126) We have also focused on sponsorship of female talent with each ExCo member sponsoring up and coming females to help accelerate their development. In addition we have specific EIGs that focus on fostering an inclusive environment for women including women in sales, the society of women in engineering and women in leadership and management.

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Achieving results

with responsibility

We believe that it’s a privilege to provide products and services for patients and healthcare professionals. And we believe that it’s up to everyone who works for us – or on our behalf – to share that responsibility by upholding our reputation for integrity and ethical conduct, because the sustainability of our business depends on doing things the right way.

Our world-class Global Compliance Programme helps our business to comply with applicable laws and regulations. Our comprehensive programme includes global policies and procedures, on-boarding and annual training for employees and managers, monitoring and validation processes, and reporting channels.

  

  

We have multiple levels of ethics and compliance oversight, including a Board Compliance & Culture Committee, to ensure managers, employees and business partners act with integrity and we regularly assess existing and emerging risks in the countries in which we operate.

We updated our Code of Conduct and Business Principles in 2019 (available at www.smith-nephew.com). This gives each employee the legal and ethical framework to guide what we do every day in a way that reflects our Company and our culture. It’s not enough to simply comply with the law; we should always behave ethically, even where the law is unclear or still developing.

Through our global intranet, we provide resources and tools to guide employees to make decisions that comply both with the law and our Code of Conduct. We ensure appropriate oversight of significant interactions with healthcare professionals or government officials. We comply with all country and US state transparency reporting laws which require reporting of physician compensation.

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We believe that it’s up to everyone who works for us – or on our behalf – to share that responsibility by upholding our reputation for integrity and ethical conduct, because the sustainability of our business depends on doing things the right way.

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Investing in our people continued

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Committed to development

We are committed to training, with employees having bespoke 70-20-10 development plans. These take a blended approach to learning and development: 70% through experiential/on the job learning; 20% by learning from others, for example through coaching; and 10% from formal learning. We have invested resources to support these plans, and exceeded our 2020 target of 80% of all employees having a development plan.

In 2019 we launched ‘Winning Behaviours’, a behavioural competency framework directly linked to our culture pillars of Care, Collaboration and Courage. It supports employee development by helping employees understand how they can demonstrate our culture on a daily basis. Our recruitment and assessment approach, and our performance management and talent management processes, all directly align to these Winning Behaviours.

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The 70-20-10 development philosophy and our Winning Behaviours guide the development of leadership programmes and solutions. All employees have access to MyLearning, an online platform that includes videos, book summaries and virtual/online courses. We see very high levels of usage and engagement on the platform. Over half of employees who use it return for a second or third time, which is much higher than the SkillSoft benchmark.

Despite the disruption in 2020, 268 people leaders participated in our successful leadership programmes, Pioneer and Leadership Edge during the year. As well as refreshing content to reflect new leadership requirements, we also evolved these programmes to a more virtual and interactive deployment model, accommodating remote working.

Our Continuous Leadership Journeys (CLJs), which enables employees to tailor their training and learn at their own pace, continued to be extremely popular, with 294 participants across various programmes in 2020.

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Our purpose

Why we’re here…

Our culture pillars

What we stand for…

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Winning behaviours

We are at our best when…

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Care

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We put customers first

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Life Unlimited

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We value each other

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Collaboration

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We work together to win

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We own our success

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Courage

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We create possibilities

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We ran a successful pilot of our new Executive Development Programme for our senior leaders in 2020, in partnership with Yale School of Management and Colombia Business School. 22 senior leaders completed the programme and the feedback was extremely positive. The opportunity to apply learnings in a real-world business project was particularly beneficial for participants and the business. We also continued to conduct Global Talent Reviews including Talent Spotlight sessions to identify emerging high potential employees.

The Global Talent Acquisition Team began 2020 with a focus on the implementation of our new internal model along with introducing several new technologies to drive greater efficiency and to enhance our candidate experience. The timing of our Modern Hire implementation could not have been better – enabling it to provide the best support to the business as we made the rapid shift to complete virtual interviewing. We also moved to a virtual/agile on-boarding process so we can ensure new employees feel quickly connected and aligned to our culture.

In light of the pandemic, we had to cancel many of our 2020 summer internships yet we wanted to provide continued support to these students. We had been reviewing the option of ‘Micro-internships’ (a virtual short-term, paid, project based position that is similar to those given to interns) and COVID-19 accelerated our implementation of a successful programme. Interns taking advantage of micro-internships each completed multiple projects throughout the summer. In addition, we ran a virtual professional development programme for other interns impacted.

Every year, we set out clear and measurable Group objectives based upon our strategic imperatives, which are directly linked to personal objectives of all employees. This enables employees to clearly see how their efforts contribute to the overall success of the business, which drives execution, accountability and engagement. During 2020 all employees’ objectives were reviewed to ensure they remained relevant and achievable in the face of the challenges of COVID-19.

Smith+Nephew’s compensation strategy supports high-performance and accountability across both financial and cultural performance metrics. A robust compensation framework is vital in attracting, retaining, and motivating high calibre people, driving better business results across an equitable work environment. We are Living Wage Accredited in the UK, voluntarily paying above the government required minimum. We also offer a share plan to the majority of employees globally.

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Our recruitment and
assessment approach, and our
performance management and
talent management processes,
all directly align to these
Winning Behaviours.

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Delivering
innovation

Throughout 2020 we continued to innovate to ensure the Group emerges from this crisis as strongly as possible. We protected our R&D investment, launched new products, made strategically important acquisitions, adapted our medical education and identified efficiencies across manufacturing.

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Enabling innovation

CORI is the vanguard of our Real Intelligence digital ecosystem which, following applicable regulatory clearance and approval pathways, will include patient engagement, pre-operative planning, digital and robotic surgery, post-operative assessment and outcomes measurement solutions.

We launched RI.HIP NAVIGATION for total hip arthroplasty (THA), designed to help maximise accuracy and reproducibility by delivering patient-specific component alignment. We also launched the JOURNEY◊ II Unicompartmental Knee (UK) System, building on the heritage of our partial knees now paired with proprietary OXINIUM◊ Technology. In China we received approval from the National Medical Products Administration (NMPA) to introduce our REDAPT◊ System for revision THA.

In Sports Medicine we introduced the INTELLIO◊ Connected Tower Solution, which wirelessly connects and remotely controls multiple Sports Medicine systems from outside the sterile field, an ideal solution for both hospitals and Ambulatory Surgery Centers (ASCs) where space is at a premium. In Europe we launched the NOVOSTITCH◊ PRO Meniscal Repair System and continued to roll out our REGENETEN◊ Bioinductive Implant.

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Research & Development

At the heart of our innovation strategy is our R&D team, focused on delivering meaningful innovation and launching new products, systems and services backed by compelling clinical evidence. In 2020 we invested $307 million in R&D.

We delivered a number of important launches in 2020. In Orthopaedics this was led by a new handheld robotics platform, the CORI◊ Surgical System, available for both unicompartmental and total knee arthroplasty.

  

  

  

  

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RI.HIP NAVIGATION

for total hip arthroplasty

is designed to help maximise
accuracy and reproducibility
by delivering patient-specific
component alignment.

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We also continued to invest in evidence to support the use of our products, including a new publication further validating the performance of our proprietary OXINIUM on XLPE (highly cross-linked polyethylene) for total hip arthroplasty. For our PICO◊ Single Use Negative Pressure Wound Therapy System (sNPWT) new studies demonstrated cost effectiveness when compared with traditional NPWT and clinical effectiveness compared to standard dressings in reducing surgical site complications, resulting in fewer deep sternal wound infections following cardiac surgery.

  

  

Acquisitions

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Smith+Nephew’s strategy to invest in higher-growth segments is at the core of our acquisition programme. Under our capital allocation framework, M&A is the third priority for use of cash, and our business development team is focused on finding value-enhancing opportunities.

In September 2020 we announced our intention to acquire the Extremity Orthopaedics business of Integra LifeSciences Holdings Corporation for $240 million.

The acquisition, which we completed in January 2021, will significantly strengthen Smith+Nephew’s extremities business by adding a combination of a focused sales channel predominantly in the US as well as Canada and Europe, complementary shoulder replacement and upper and lower extremities portfolio, and an exciting new product pipeline.

  

  

The portfolio is highly complementary to Smith+Nephew’s existing orthopaedics offering, in particular providing entry into the shoulder replacement and foot and ankle segments. The Extremity Orthopaedics R&D pipeline includes a next-generation shoulder replacement system, which is expected to be ready for full commercial launch in 2022.

In January 2020 we acquired Tusker Medical, Inc., the developer of the Tula® System, a new system for in-office delivery of ear tubes to treat recurrent or persistent ear infections. This FDA-approved ‘Breakthrough-designated Device’ is the first system that can be used to place ear tubes in young children using local anaesthesia in the physician-office setting. Tula is highly complementary to our existing ENT portfolio. While the roll-out of Tula has been significantly impacted by the slow-down in elective ENT surgeries caused by COVID-19, we completed the first commercial procedures in May as planned.

In 2020 we also acquired two digital technology products as well as remote physical therapy assets. These formed the foundation for ARIA, our digital care management platform for ASCs, launched in 2020.

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The acquired Integra
portfolio is highly
complementary,
in particular providing
entry into the shoulder
replacement and foot
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“The Extremity Orthopaedics business acquired from Integra is an established global player in the rapidly growing extremities segment, including total shoulder replacement, and has a well-regarded specialised sales channel and a strong pipeline of new products. This strategic acquisition represents a significant opportunity to strengthen Smith+Nephew’s position in a high-value area and allows us to offer a leading extremities portfolio to customers.”

Skip Kiil

President Orthopaedics

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Delivering innovation continued

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Major product launches
in 2020

  

  

INTELLIO◊ Connected Tower Solution wirelessly connects and remotely controls multiple Sports Medicine systems from outside the sterile field.

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The CORI◊ surgical
platform is small and
portable, making it ideal
for ambulatory surgery
centers (ASCs) and
outpatient surgery.

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The JOURNEY II◊ Unicompartmental Knee (UK) System utilises Smith+Nephew’s proprietary OXINIUM◊ Technology for partial knees.

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ARIA is a digital platform and application designed to connect delivery of patient care with providers throughout the surgical and clinical episode.

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HEALICOIL KNOTLESS◊ Suture Anchor expands our line of advanced healing solutions for rotator cuff repair.

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The revolutionary Tula® System gives ENT surgeons an option to place ear tubes in an awake child during an office visit without the need for general anaesthesia.

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At the heart of our innovation strategy is our R&D team, focused on delivering innovation and launching new products, systems and services backed by compelling clinical evidence. In 2020 we invested $307 million in R&D.

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Vasant Padmanabhan

President Research & Development

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What is Smith+Nephew’s R&D model?

Our R&D model is structured to deliver a
pipeline of innovative products and solutions
that meet customer and patient needs. Our
model and structure provide for customer
and franchise focused innovation, while
leveraging assets and capabilities across the
enterprise. The close alignment between
new product development and Clinical
Affairs allows us to deliver clinical and
economic evidence of the value of our
innovation. New products are developed
using a rigorous phase-gate approach
starting with business case review and
ending with launch readiness review. We
also work closely with our manufacturing
colleagues to embed sustainability principles
into our design and packaging.

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How important are acquisitions?

Very important. We are proud of our track
record in acquiring new technologies and
realising their potential in high growth
markets and segments. These acquisitions
complement existing product innovation and
help accelerate portfolio growth, strengthen
our established leadership positions, and
boost our core technologies and enterprise
capabilities. In 2020 we delivered new
launches based around acquired
technologies in ENT, robotics and our ASC
business.

What are you most proud of in 2020?

I am most proud of our Company’s
steadfast focus on the health and
safety of our employees and
customers during the pandemic. We
made the decision early in the year
to ring-fence our key R&D
programmes, while reducing
expenses wherever possible. We are
very pleased with how well we have
delivered exciting new products for
launches during the year in spite of
the COVID-19 challenges.

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What should we expect in the future?

We expect to continue to deliver our
innovation pipeline with further
product approvals and launches
globally. Our products and solutions
are becoming more connected
digitally. We will develop solutions
like the Real Intelligence Digital
Surgery ecosystem that help our
customers to perform surgeries more
precisely and accurately leading to
better patient outcomes. Our
solutions will continue to provide
insights, derived from big data, for
better patient management.

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What is Real
Intelligence (RI)?

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Real Intelligence: How Smith+Nephew thinks, innovates and re-imagines surgery.

While others focus on Artificial Intelligence (AI) as their path to the future, we take a different approach. Real Intelligence: where the power of human insight and experience work together with technology to create new care pathways.

Smith+Nephew has made significant investments in technology including: Blue Belt, the Brainlab Orthopaedic Joint Reconstruction business, and Atracsys.

Our vision combines robotics, software and data to improve outcomes. The Real Intelligence ecosystem creates a seamless connection through the continuum of care.

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Delivering innovation continued

Innovating
for ASCs

We have continued to develop new
offerings for the Ambulatory Surgical
Center (ASC) segment, which we view
as a strategic cross-franchise
opportunity. We are seeing an increase in the proportion of joint replacement procedures taking place in ASCs and believe that part of the US healthcare system’s response to COVID-19 has been to accelerate the shift. Smith+Nephew is well positioned to benefit from this trend through our
new ASC solutions programme Positive
Connections which offers a unique
combination of leading technologies,
partnerships, programmes and
training to benefit patients and
healthcare providers.

ARIA, Smith+Nephew’s digital care
management platform, was launched
in August 2020 with a focus on ASC
customers. It promotes engagement
between patients and providers to
support the overall patient experience
before and after surgery. We continue
to build ARIA, adding patient selection
and care-pathway optimisation tools
as well as remote Physical Therapy
(PT) functionality for launch in 2021,
bringing convenience for patients with
musculoskeletal problems and helping
to manage costs for payors and
employers.

  

  

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In 2021 we will introduce
remote Physical Therapy (PT)
functionality for ARIA,
Smith+Nephew’s digital
care management platform
for ASCs.

  

  

Manufacturing
and quality

Delivering high quality products

Smith+Nephew takes great pride in its
manufacturing expertise and commitment
to distributing innovative, quality products
globally. Our Global Operations team
supports the delivery of the Group’s
strategic imperatives by ensuring that we
respond efficiently to geographical growth,
new product development and increasing
regulatory requirements.

We operate manufacturing facilities in eight
countries across the globe, and have central distribution in the US, Europe and Asia. Products for our Orthopaedics franchise are primarily manufactured at facilities in Memphis (US), Aarau (Switzerland), Tuttlingen (Germany), Beijing (China), and Warwick (UK). We are currently building a new high technology manufacturing facility in Penang (Malaysia) which is expected to open in late 2022.

Sports Medicine products are primarily
manufactured at the Mansfield (US) and
Alajuela (Costa Rica) facilities. The majority
of Advanced Wound Management products
are made in Hull (UK), Fort Worth (US),
Columbia, Maryland (US), and Suzhou
(China).

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ARIA promotes
engagement between
patients and providers
to support the overall
patient experience
before and after
surgery.

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We procure raw materials, components, finished products and packaging materials from suppliers globally. These include metal forgings and castings, optical and electronic sub-components, active ingredients and semi-finished goods, as well as packaging materials. Suppliers are contracted to ensure value for money based on total spend across the Group. We work closely with our suppliers to ensure high quality, delivery performance and continuity of supply.

We outsource certain parts of our manufacturing processes where necessary to obtain specialised expertise or to lower cost without undue risk to our intellectual property or quality. We monitor suppliers through on-site assessments and performance audits to ensure the required levels of quality, service and delivery.

Manufacturing efficiency

We are continuing a programme to transform our operations. This programme is expected to deliver around $200 million of annualised benefits by 2025 for a one-off cost of around $350 million.

One major component of the programme is to continue to optimise our manufacturing network, including introducing digital technologies and lean manufacturing. Malaysia will provide additional capacity in a low-cost location to support future growth. We have expanded our site in Costa Rica and are transforming it into a multi-franchise facility to manufacture PICO sNPWT for the US market. We have also completed the transfer of Bioactives manufacturing from Curaçao to our facility in Texas.

A second component underway is the outsourcing of our global warehousing and distribution functions in the US and Europe to a specialist third party partner. We expect to benefit from the greater scale and expertise of our partner, including their advanced warehouse automation.

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“Global Operations is focused on
delivering ever-greater efficiency by
operating an optimal facility
footprint, driving lean manufacturing methods across our network and identifying opportunities within our supply chain to deliver world-class
service levels.”

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Mark Gladwell

President Operations & GBS

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Preparation
for Brexit

Supporting our customers to ensure they are able to continue treating patients is an absolute priority for Smith+Nephew.

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At the heart of this is our supply chain, where we have built comprehensive contingency plans, in particular related to threats of wider disruption posed by the end of the Brexit Transition Period on 31 December 2020, and the impact of COVID-19.

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These contingency plans are built on Smith+Nephew’s Group Business Resilience and Continuity Management programme, which reviews and implements protocols and procedures to address risks and impacts identified to our business – as may affect our staff, customers, stakeholders, and products and services.

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In anticipation of the end of the Brexit Transition Period, we undertook detailed programmes to identify risks and ensure that contingencies could be implemented as required. Our plans addressed risks and issues which might have impacted on regulatory compliance, manufacturing, supply chain, our people and operation of our IT and finance systems. As a Brexit contingency we built up an additional six weeks of inventory in the UK.

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If necessary, we have the ability to flex our supply chain to ship products directly to both the UK and EU, reducing our reliance on crossing the UK/EU border. We have registered for the UK Government Secured Freight Capacity and Government Express Freight schemes for easier access into the UK and have secured Authorised Economic Operator (AEO) status which enables priority treatment for our products at the UK border.

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Work is progressing rapidly on our new high technology manufacturing facility in Penang, Malaysia.

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$200m

Our programme to transform
our operations is expected to
deliver around $200 million
of annualised benefits by
2025 for a one-off cost of
around $350 million.

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Delivering innovation continued

Medical
education

Smith+Nephew is committed to empowering healthcare professionals with education and training to help improve patient outcomes across the globe.

Medical education at Smith+Nephew offers healthcare providers opportunities to learn the latest evidence, innovative surgical techniques, and effective use of our products. We also partner with professional societies, fellowship programmes, and thought leaders to elevate the standard-of-care across the therapeutic areas we serve.

Our focus is providing learning journeys delivered when it is most needed in a format preferred by the user. Customers have access to content that is tailored to their specialty and role in the treatment continuum. We have also expanded our course offering and introduced a new engaging online platform to supplement traditional peer-to-peer interactions and hands-on practice.

  

  

By leveraging state-of-the art technology, Smith+Nephew provides virtual experiences for hospitals, ASCs and clinics, bringing together surgeons, education professionals, and clinicians remotely. Our distinct ability to adapt to customers’ learning needs provides options of remote procedure support, proctoring, and collaboration. Smith+Nephew Responds goes further in providing on-demand live wound care support and education.

We are also developing a broader reach to educate across sites of care, specialties, and geographies. Our goal is to provide a rich offering of education across the full continuum of care including nurses, allied professionals, extended staff, and payers.

This year, we accelerated virtual and hybrid learning opportunities to enhance in-person learning and provide education when and how customers want it. In 2020, a record 186,000 healthcare professionals attended our courses globally, with nearly 80% delivered virtually compared to just 11% during 2019.

In 2021, Smith+Nephew will launch Education Unlimited, a new global website platform with medical education resources spanning across Advanced Wound Management, Orthopaedics, Sports Medicine, and ENT.

  

  

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80%

In 2020, a record 186,000 healthcare professionals attended our courses globally, with nearly 80% delivered virtually compared to just 11% during 2019.

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Royal College of Surgeons accreditation for new digital medical education programme

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In May 2020 we were pleased to announce that our new global digital medical education programme had been accredited by the Royal College of Surgeons of England.

Launched in response to the COVID-19 pandemic, the programme was designed to support the development of surgeons by providing educational webinars on the safe and effective use of Smith+Nephew products as well as surgical techniques.

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In its first month the programme attracted healthcare professionals from more than 110 different countries.

This accreditation builds on the
Royal College of Surgeons of
England accreditation received in
2018 for Smith+Nephew’s surgical
training facility, the Expert
Connect Centre, in Watford, UK.

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Quality and Regulatory Affairs

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Global regulators are constantly striving
to improve standards. In 2021 new regulations
in Europe will have a fundamental effect on
our industry.

Melissa Guerdan

Chief Quality and Regulatory Affairs Officer

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A global Quality and Regulatory Affairs function supports full product life-cycle management of Smith+Nephew’s global product portfolio from design and development through manufacturing and post-market surveillance.

These teams establish appropriate processes and procedures to facilitate compliance to complex global regulations and laws that govern the design, development, approval, manufacture, labelling, marketing and sale of healthcare products.

The Quality and Regulatory Affairs teams directly support expansion of our global portfolio through the registration of new products and existing products in new markets, as well as ensuring compliance with regulatory reporting standards.

  

  

What is EU MDR?
Requirements of global regulatory
agencies are becoming increasingly
stringent and we expect this to
continue. The European Union (EU)
Medical Devices Regulation (MDR)
includes new requirements for the
manufacture, supply and sale of all
CE marked products sold in Europe
and requires the re-registration of
all medical devices with CE
marking, regardless of where the
devices are manufactured. This is a
significant undertaking. EU MDR will
apply from May 2021.

Is EU MDR a good thing?
At Smith+Nephew we view any
changes that are in the interest of
protecting patients as positive and
in-line with our own company
values. Amongst a number of
changes, EU MDR creates
transparency of product
performance with the intent to drive
improvements in product innovation
and performance, while helping
customers make informed decisions
– these are noble objectives and
aligned with our values. We have
for a number of years been
increasing our investment in clinical
evidence for exactly the same
reason – to inform clinical practice
and help improve outcomes.

  

Is Smith+Nephew ready?

We have been preparing for MDR since
2017. Given the magnitude and
complexity of the regulation, a project
team approach was adopted so that there
was dedicated focus on this important
regulatory change. More than 300
employees working across 11
workstreams, including regulatory,
quality, R&D and supply chain, are
ensuring that the requirements of the
regulation are embedded and met across
our business. We have re-organised our
EU supply chain to comply with the
economic operator requirements of the
Regulation, and from a manufacturer
perspective we have completed all
technical requirements and are finalising
labelling changes ahead of the May 2021
deadline.

110

In its first month the
programme attracted
healthcare professionals
from more than 110
different countries.

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“Our Quality and
Regulatory Affairs
teams strive to ensure
that patient safety and
product quality are at
the forefront of our
global employees’
approach to their work.
We maintain an
unwavering
commitment to
excellence and service
to our customers.”

Melissa Guerdan

Chief Quality and

Regulatory Affairs Officer

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orthopaedic surgeons to wound care nurses, general practitioners and other
clinicians, but increasingly also economic stakeholders such as purchasing
professionals in hospitals and healthcare insurers.

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structure with three franchises: Orthopaedics, Sports Medicine & ENT, and Advanced Wound Management. Each is led by a dedicated global president who serves on our Executive Committee and reports to the Chief Executive Officer. The franchise model is designed to ensure that we have subject and market experts leading specialist teams dedicated to serving the specific requirements of our customers.

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Serving our

customers

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Healthcare professionals are our customers, and they
can range from orthopaedic surgeons to wound care
nurses, general practitioners and other clinicians, but
increasingly also economic stakeholders such as
purchasing professionals in hospitals and healthcare
insurers.

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Our franchise model

Smith+Nephew has a global franchise structure with three franchises: Orthopaedics, Sports Medicine & ENT, and Advanced Wound Management. Each is led by a dedicated global president who serves on our Executive Committee and reports to the Chief Executive Officer. The franchise model is designed to ensure that we have subject and market experts leading specialist teams dedicated to serving the specific requirements of our customers.

Our franchises are responsible for strategy, determining which products we take to market and how we market these globally. The franchises work closely with R&D to ensure we are developing products that meet unmet needs and with Global Operations to ensure we have appropriate availability.

Putting customers at the heart of our business

The franchises also share global commercial support teams in the areas of medical education, sales training, marketing services and healthcare economics.

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Three franchises set

global product strategy

Three regional organisations

sell to our customers

US/Americas

In the US, our largest market, the commercial teams are organised by franchise and led by the franchise presidents. The President Sports Medicine & ENT also leads our teams in LATAM and Canada

Europe, Middle East & Africa

Our EMEA commercial organisation is headquartered in Zug, Switzerland. The team is led by Peter Coenen, President EMEA Region

Asia Pacific

Our Asia Pacific commercial organisation is headquartered in Singapore. It is led by Myra Eskes, President Asia Pacific Region

Our customers:

– Nurses

– Surgeons

– Healthcare
systems

– Payors

– Patients

Orthopaedics

Skip Kiil, President

» Graphic

Sports Medicine
& ENT

Brad Cannon, President

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» Graphic

Advanced
Wound Management

Simon Fraser, President

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» Graphic

Read more on our franchise

Read more on our franchise

Read more on our franchise

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Commercial delivery

Smith+Nephew sells through a regional
commercial structure, with dedicated
organisations covering the US, Europe, Middle
East and Africa (EMEA), and Asia Pacific
(APAC).

In the US, our largest market, the commercial
teams are organised by franchise. These
teams are also led by the global franchise
president who has full commercial
responsibility. The President Sports Medicine
& ENT also leads our teams in Latin America
and Canada.

Our EMEA and APAC commercial organisations
are also led by presidents, who serve on our
Executive Committee and report to the Chief
Executive Officer. Again this is to ensure that
their voices are heard at the highest level and
the needs of their customers are recognised
and appropriate resource dedicated to them.

Under the EMEA and APAC presidents are
country clusters, based on geographic
proximity, critical mass of revenue, and
similar go-to-market strategies. They are led
by managing directors with business unit
leads for each franchise.

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Highly trained

and skilled

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Our sales representatives

are highly trained and

skilled individuals.

Depending on their area of specialism, representatives in our surgical businesses will not only know the devices that they sell, but also have a detailed knowledge of the surgical instruments used to implant them, and specific understanding of the various surgical techniques a customer might use.

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Once a sales representative is trained and certified, they typically spend the majority of their time working directly with and supporting customers to aid in the safe and effective use of our advanced medical technologies, or identifying and contacting new customers.

In Advanced Wound Management, sales representatives have deep knowledge of how clinicians seek to prevent and treat wounds, as well as an understanding of the economic benefits of using our products within treatment protocols.

We pride ourselves on giving customers a high standard of service and invest in developing our sales and marketing organisation. We are proud of our Global Commercial Training and Education structure, which delivers a consistent content and curriculum-based approach, coupled with deep commercial training specialisation in key markets.

In 2020, as access to hospitals was restricted due to COVID-19, many of our representatives continued to support urgent cases at the request of customers. For those who were not required, we invested more in training our representatives to ensure we were ready to step back up as elective procedures restarted.

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Serving our customers continued

Orthopaedics

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Smith+Nephew’s Orthopaedics franchise includes an innovative range of Hip and Knee Implants used to replace diseased, damaged or worn joints, enabling technologies that empower surgeons, and Trauma products used to stabilise fractures and correct bone deformities.

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Performance

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2020

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2019

Franchise revenue

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$1,917m

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$2,222m

Franchise profit

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$389m

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$666m

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2020

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2020

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2020

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Revenue

  

Reported
growth

  

Underlying
growth*

Knee Implants

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$822m

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-21.1%

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-21.0%

Hip Implants

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$567m

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-7.5%

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-7.4%

Other Recon

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$68m

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-12.9%

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-26.1%

Trauma

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$460m

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-5.7%

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-5.1%

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*  These non-IFRS financial measures are explained and reconciled to the most directly comparable financial measure prepared in accordance
with IFRS on pages 222–226.

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“Our joint reconstruction portfolio of unique and differentiated hip and knee implants allows surgeons to utilise our leading robotic technology to help restore pain-free movement to patients.”

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Skip Kiil

President Orthopaedics

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In Knee Implants, Smith+Nephew’s specialised systems include leading products for total primary and revision, partial and patellofemoral joint resurfacing procedures.

The JOURNEY◊ II Total Knee Arthroplasty system is demonstrated to replicate normal knee positions, shapes, and motions.1–3 The LEGION◊/GENESIS◊ II Total Knee System is a comprehensive system which includes a revision option to replace a knee implant that is no longer functioning properly. Both systems feature our proprietary advanced hard-wearing OXINIUM◊ Oxidized Zirconium bearing surface. In 2020 we launched the JOURNEY◊ II Unicompartmental Knee (UK) System, building on the heritage of our partial knees paired with OXINIUM Technology.

In Hip Implants, our range includes the ANTHOLOGY◊ Hip System, SYNERGY◊ Hip System, POLAR3◊ Total Hip Solution and OR3O◊ Advanced Dual Mobility system. All these systems feature OXINIUM. Our REDAPT◊ Revision Hip System is designed to allow ingrowth through an additive, or 3D printing, manufacturing process which produces a porous implant designed to mimic the structure of cancellous bone.

In our Other Reconstruction segment we launched a new handheld robotics platform, the CORI◊ Surgical System, available for both unicompartmental knee arthroplasty and total knee arthroplasty.

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CORI is the vanguard of our Real Intelligence digital ecosystem, which is described in more detail on page 39. CORI is being rolled out globally and replaces the NAVIO◊ Surgical System in our portfolio.

In Trauma, leading products include the TRIGEN◊ INTERTAN◊ hip fracture system, which
is backed by many years strong clinical evidence,
4 the EVOS◊ Plating System that offers multiple fixation options and, for extremities and limb restoration, the TAYLOR SPATIAL FRAME◊ External Fixator as well as plating systems and soft tissue repair
products.

In January 2021 we acquired Extremity Orthopaedics business of Integra LifeSciences Holdings Corporation for $240 million. This acquisition is expected to strengthen our extremities business by adding a combination of a focused sales channel, complementary shoulder replacement and upper and lower extremities portfolio, and an exciting 
new product pipeline including
a next-generation shoulder replacement system. See page 37.

2020 Performance

The impact of COVID-19 was pronounced on our Orthopaedics franchise in 2020, driven by
lower levels of elective surgery. As a result, on a reported basis, revenue declined -13.7% and profit -42%. Hip Implants performance included good growth from the REDAPT
◊ Revision Hip System and recently launched OR3O Dual Mobility Hip System. Recovery in Knee Implants lagged behind Hip Implants reflecting the nature and causes of the procedure as well as the ongoing drag ahead of the launch of our cementless knee. In Other Reconstruction the reception for CORI surgical system was positive. Our Trauma businesses remained more resilient across the year, with the EVOS Plating System performing strongly.

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OR3O◊

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OR3O, our new Advanced
Dual Hip Mobility system
incorporating our proprietary
OXINIUM technology, has
been well-received by
customers, delivering a good
commercial performance in
the second half of 2020.

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» A full list of references can be found on page 238

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Enhancing quality of life

Whether through improving clinical outcomes, extending the life and functionality of implants or enhancing operating room efficiency, our innovations differentiate us and provide solutions to patients seeking to regain their quality of life.

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King of the court

“Basketball has always been my shield against
getting old. When I learned that patients don’t
usually return to playing basketball after having
knee replacement, I was determined that
wouldn’t be my story.

“Of course, defying the odds meant two things: I
had to be willing to put in the hard work, and I
needed the right teammates beside me – Dr.David Mayman at Hospital for Special Surgery
and my physical therapist.

“Six months after the second knee was replaced,
I began shooting. Around nine

  

months later, I was playing three hours a day, twice a week. Best of all, I was holding my own against guys thirty years younger.

“Knee replacement was one of the best
decisions I’ve ever made. I was in
constant pain, limping around and
generally miserable. Now, at 69 and
about to celebrate the tenth anniversary
of my first OXINIUM knee replacement,
I’m still playing ball and don’t think
about pain at all.”

Craig Raucher

Founder/Commissioner Staten Island
Basketball League

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» See page 238 for
testimonial reference

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Serving our customers continued

Innovative

technology for minimally invasive surgery

Smith+Nephew has a rich history of product development, and our technologies, instruments and implants enable surgeons to perform minimally invasive surgery of the joints, including the repair of soft tissue injuries and degenerative conditions of the shoulder, knee, hip and small joints.

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Throwing the ball again

“I have a son that’s very active in sports.
Every day we throw the baseball. Well, that
was a worry, I couldn’t throw the baseball.
Well, we’re throwing the ball every day
again now and it’s been less than a year
since I had my surgery. The results were
pretty impressive to me.

“My goal was to be able to get back to
work, and be able to get back to my
family, and get back to my recovery.
And that seemed to work out
pretty good.

  

“Captain Don Hiller had Rotator Cuff
Repair Surgery on a partial cuff tear
using the REGENTEN Bioinductive
Implant. The operating surgeon was
Dr Alejandro Badia, MD, FACS.
Captain Hiller was back to work two
months after surgery.

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“My name is Captain Don Hiller
and since my procedure, I have
been able to live my life
unlimited.”

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Captain Don Hiller

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» See page 238
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Sports Medicine & ENT

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Smith+Nephew’s Sports Medicine & ENT franchise operates in growing markets where
unmet clinical needs provide opportunities for procedural and technological innovation.

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Performance

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2020

  

2019

Franchise revenue

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$1,333m

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$1,536m

Franchise profit

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$306m

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$489m

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2020
Revenue

  

2020
Reported
growth

  

2020
Underlying
growth*

SMJR

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$710m

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-10.5%

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-10.2%

AET

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$517m

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-12.6%

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-12.4%

ENT

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$106m

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-29.9%

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-29.7%

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* These non-IFRS financial measures are explained and reconciled to the most directly comparable financial measure prepared in accordance with IFRS on
pages 222-226.

“Our Sports Medicine & ENT franchise is well positioned for growth with a differentiated
portfolio that addresses the needs of patients, physicians, providers and payers.”

Brad Cannon

President Sports Medicine & ENT

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◊ Bioinductive Implant, which supports the body’s natural healing response to facilitate new tendon-like tissue growth and disrupt disease progression1-5, and novel REGENESORB◊ Material, used in anchors, which encourages the implant to be absorbed and replaced by bone within 24 months.6-8

◊ PRO Meniscal Repair System addresses complex meniscal tear patterns not adequately served by other repair systems, including horizontal cleavage tears affecting approximately one-third of meniscal repair patients.9 Part of our All Tears All Repairs portfolio, it is highly complementary to our FAST-FIX◊ 360 Meniscal Repair System.

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◊ Connected Tower Solution, which wirelessly connects and remotely controls multiple Sports Medicine systems from outside the sterile field, an ideal solution for both hospitals and Ambulatory Surgery Centers (ASCs) where space is at a premium. See page 40.

◊ Plasma Technology, which has been used to remove tonsils and adenoids for over 15 years, has an ability to remove tissue at low temperatures with minimal damage to surrounding tissue.11 Using COBLATION Technology, the HALO◊ COBLATION Wand with the WEREWOLF◊ System is the only system with an all-in-one device designed for both fine dissection and debulking of tissue in adenotonsillectomy. We also market a wide range of dissolvable and removable post-operative nasal dressings, as well as a comprehensive portfolio of epistaxis solutions.

® System, an in-office solution for placement of tympanostomy tubes (commonly known as ear tubes), following our acquisition of Tusker Medical, Inc. in January 2020. See page 37. Tula is a Trademark of Tusker Medical, Inc., a subsidiary of Smith+Nephew.

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year-on-year due largely to greater caution over restarting procedures and lower rates of ENT infections.

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In Sports Medicine Joint Repair (SMJR) our products help surgeons repair soft tissue injuries and degenerative conditions of the joint.

For shoulder repair, we market products primarily for Rotator Cuff Repair (RCR) and instability repair, two of the most common sports medicine procedures. Advanced Healing Solutions for rotator cuff repair includes the innovative REGENETEN◊ Bioinductive Implant, which supports the body’s natural healing response to facilitate new tendon-like tissue growth and disrupt disease progression1-5, and novel REGENESORB◊ Material, used in anchors, which encourages the implant to be absorbed and replaced by bone within 24 months.6-8

In knee repair, the NOVOSTITCH◊ PRO Meniscal Repair System addresses complex meniscal tear patterns not adequately served by other repair systems, including horizontal cleavage tears affecting approximately one-third of meniscal repair patients.9 Part of our All Tears All Repairs portfolio, it is highly complementary to our FAST-FIX◊ 360 Meniscal Repair System.

In Arthroscopic Enabling Technologies (AET) our products facilitate the practice of arthroscopic surgery. These include high definition imaging solutions, industry leading energy-based and mechanical resection platforms, and fluid management and access technologies. Our platforms

  

  

work in concert to facilitate access to various joint spaces, visualise the patient’s anatomy, resect degenerated or damaged tissue and prepare the joint for a soft tissue repair. The LENS 4K Surgical imaging system uses 4K UHD image quality and network connectivity in a 3-in-1 console for multispecialty environments. The WEREWOLF◊ and QUANTUM◊ 2 COBLATION◊ Controllers enable surgeons to remove soft tissue precisely10 and control bleeding in a variety of arthroscopic procedures.

In 2020 we introduced the INTELLIO◊ Connected Tower Solution, which wirelessly connects and remotely controls multiple Sports Medicine systems from outside the sterile field, an ideal solution for both hospitals and Ambulatory Surgery Centers (ASCs) where space is at a premium. See page 40.

In Ear, Nose & Throat (ENT) our COBLATION◊ Plasma Technology, which has been used to remove tonsils and adenoids for over 15 years, has an ability to remove tissue at low temperatures with minimal damage to surrounding tissue.11 Using COBLATION Technology, the HALO◊ COBLATION Wand with the WEREWOLF◊ System is the only system with an all-in-one device designed for both fine dissection and debulking of tissue in adenotonsillectomy. We also market a wide range of dissolvable and removable post-operative nasal dressings, as well as a comprehensive portfolio of epistaxis solutions.

We launched the Tula® System, an in-office solution for placement of tympanostomy tubes (commonly known as ear tubes), following our acquisition of Tusker Medical, Inc. in January 2020. See page 37.

2020 Performance

Performance in Sports Medicine & ENT was significantly impacted by COVID-19 restrictions in 2020, resulting in lower levels of elective surgery. As a result, on a reported basis, revenue declined -13.2% and profit -37%. Sports Medicine Joint Repair performance was driven by shoulder repair. In Arthroscopic Enabling Technology capital sales aligned closely to recovery in elective surgery volumes over the year. ENT’s revenue was substantially lower year-on-year due largely to greater caution over restarting procedures and lower rates of ENT infections.

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» A full list of references can be found on page 238

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REGENETEN

Bioinductive

Implant

The REGENETEN Bioinductive

Implant, which supports the

body’s natural healing response

by inducing the growth of new

tendon-like tissue,1-5 has had

a transformative impact on

the way surgeons approach

rotator cuff procedures.

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Serving our customers continued

Advanced Wound Management

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Performance

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2020

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2019

Franchise revenue

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$1,310m

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$1,380m

Franchise profit

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$316m

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$370m

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2020

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2020

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2020
Revenue

  

Reported
growth

  

Underlying
growth*

AWC

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$647m

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-7.7%

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-7.5%

AWB

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$431m

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-1.1%

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-10.5%

AWD

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$232m

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-4.8%

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-4.8%

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with IFRS on pages 222–226.

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Smith+Nephew’s extensive Advanced Wound Management portfolio is designed to meet broad and complex clinical needs, helping healthcare professionals get ‘CLOSER TO ZERO’ human and economic consequences of wounds.

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“Chronic wounds represent a large and increasing burden on patients and healthcare systems. Smith+Nephew has a broad portfolio used across the spectrum of clinical needs, from prevention protocols to wound healing.”

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Simon Fraser

President Advanced

Wound Management

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In Advanced Wound Care (AWC) our portfolio includes products that are designed to manage exudate and infection, protect the skin and prevent pressure injuries. In exudate management, our products provide appropriate wound fluid handling and absorption to help promote an optimal wound healing environment.1 Our ALLEVYN◊ LIFE Foam Dressing is uniquely differentiated, with its EXUMASK◊ Change Indicator and fluid lock-in technology. In a recent study a 47.1% reduction in weekly dressing change frequency was observed compared to a variety of other wound management dressings.2

In infection management, our key silver-based ACTICOAT◊ Antimicrobial Barrier Dressings, DURAFIBER◊Ag Absorbent Gelling Silver Fibrous Dressing, ALLEVYN◊ Ag Antimicrobial Foam Dressing, as well as IODOSORB◊ Cadexomer Iodine Ointment provide clinicians with a range of solutions to address bacterial burden, biofilm and infection.

Smith+Nephew promotes best practice guidelines, including the globally recognised T.I.M.E. principles, offering a systematic approach to wound healing.3 Due to the breadth of our portfolio, Smith+Nephew is uniquely positioned to provide customers with a set of comprehensive products across each clinical need assessed within the externally recognised T.I.M.E. Clinical Decision Support Tool.

In Advanced Wound Bioactives (AWB), our products provide an approach to debridement, dermal repair, and tissue substitutes with over 500 publications supporting their clinical application. Collagenase SANTYL◊ Ointment 250 units/gram is the only FDA-approved biologic enzymatic debridement agent available in the US market.

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In our skin substitute product range, GRAFIX◊ Placental Membrane and STRAVIX◊ Umbilical Tissue, acquired in 2019 with Osiris Therapeutics, retain the extracellular matrix, growth factors, and endogenous mesenchymal stem cells, fibroblasts and epithelial cells of the native placental tissue to support advanced soft tissue repair. Intended for application directly to acute and chronic wounds and as surgical cover or wrap. In addition, OASIS◊ Wound Matrix is a naturally-derived porcine extracellular matrix replacement portfolio.

In Advanced Wound Devices (AWD), our portfolio helps improve healing outcomes in chronic wounds4, prevent surgical site complications5 and prevent pressure injuries.6 The PICO◊ system range of single use negative pressure wound therapy systems (sNPWT) brings the effectiveness of traditional NPWT in a small portable system. This unique technology is used on both chronic wounds and closed incisions. AWD also includes our traditional RENASYS◊ Negative Pressure Wound Therapy System, LEAF◊ Patient Monitoring System that supports a hospital’s pressure injury prevention strategy, and the VERSAJET◊ Hydrosurgery System, a surgical debridement device.

2020 Performance

Performance in Advanced Wound Management was more resilient across 2020 than our surgical franchises, although it was impacted by restrictions on access to healthcare facilities and lower levels of elective surgery. As a result, on a reported basis, revenue declined -5.1% and profit -15%. Within AWC our focus on commercial execution led to an improved performance across most regions by year-end. AWB was impacted by COVID-related restrictions to US healthcare provision. In AWD PICO sNPWT led performance, with our traditional RENASYS system having a strong finish to 2020.

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ALLEVYN
LIFE

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Use of ALLEVYN LIFE Dressing in a
community setting helped to
significantly
¥ reduce the
frequency of weekly dressing
changes (47.1%) and weekly
dressing costs (58.7%) compared
with previous dressings, as well
as improve HCP and patient
satisfaction.
2

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» A full list of references can be found on page 238

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Reducing the
burden of wounds

Following the 2019 guidance from the UK’s National Institute for Health and Care Excellence (NICE) for PICO◊ sNPWT7, we have continued to build the world-class evidence base. As of 1 May 2020 there were 146 publications, including 31 level one studies, randomly controlled clinical trials, meta-analyses etc. in multiple closed incision and open wound indications that demonstrates the clinical performance and economic value of the PICO◊ System.

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Reducing surgical site infections

The 2019 NICE Guidance supported the adoption of PICO◊ sNPWT System, in patients at risk of surgical site infections (SSIs).7 SSIs are a substantial burden as Laura’s story demonstrates. Having had complications following her first two Caesarian sections resulting in months of GP visits, pain and frustration, she was prescribed PICO sNPWT on her third C-section and subsequently no surgical site complications materialised.

  

In a recent RCT of 876 obese women
undergoing C-section, the use of
PICO sNPWT resulted in a reduction
in the incidence of SSIs by 50%,
when compared to standard
dressings.
8

Nana Hyldig of Odense
Universitetshospital, Denmark, said:
“The study shows that PICO dressing
reduces the risk of SSI. It is our
hope that the results from the study
will benefit patients and health care
systems around the world.”

»  See page 238 for
testimonial reference

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Employees

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Our employees are crucial to the success of our business and many of our decisions have an impact on them. We believe that an engaged workforce is better for business.

» See pages 28-35,
99 and 103

Investors

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Our equity investors are the owners of our business and it is important for us to understand their perspectives on capital allocation and how the Company is run.

» See pages 102
and 227-235

Environment and community

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People, Planet and Products are at the heart of our Sustainability strategy ensuring a positive impact on our communities and our environment and enabling us to
innovate
sustainably.

» See pages 24-27

and our 2020
Sustainability
Report

Government

and regulators

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We are subject to the laws and regulations of many governments and regulators across the world and we work to ensure product safety and legal compliance in order to achieve the full potential of our portfolio.

» See page 105

Customers and suppliers

------------------------------

Our business model creates value through customer centricity whilst working in partnership with our suppliers ensures we have the right resources to support our growth.

» See pages 44-45
and 104

Our stakeholders

Our approach
to stakeholders

In accordance with section 172 of the Companies Act 2006 and the UK Corporate Governance Code 2018, the Board considers the potential impact on the Company’s key stakeholders and takes their views and interests into account when making decisions. The Board also takes the opportunity to engage with our stakeholders, as appropriate. Whilst this has been challenging during 2020 due to the COVID-19 pandemic, virtual arrangements have been made where possible with our main stakeholders. For further information on how we engage with our main stakeholders see:

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Risk report

Our risk
management
process

Like all businesses, we face a number
of risks and uncertainties

 

 

 

 

1. Risk identification
Identifying risks associated with the achievement of our objectives by function at the Group level.

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2. Gross (inherent)
risk assessment
Assessing the level of inherent (gross) risk.

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3. Current control
identification
Identifying existing controls to mitigate risks.

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Successful management of existing and emerging risks is critical to the achievement of strategic objectives and to the long-term success of any business. Risk management is therefore an integral component of Smith+Nephew’s Corporate Governance.

As in previous years our Enterprise Risk Management process is based on a holistic approach to risk management. Our belief is that the strategic and operational benefits of proactively managing risk are achieved when Enterprise Risk Management is aligned with the strategic and operational goals of the organisation, and our process and governance structure achieves this.

2020 has seen a further maturing of risk management, including by increasing senior management engagement in risk and business continuity. The Company’s response to the global pandemic was managed by the Group’s Crisis Management Team that was convened within the existing business continuity and incident management framework.

Additionally, as part of the strategy session, we discussed emerging risks with the Board. For example, we evaluated the risk of digital companies moving into healthcare.

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Risk management life cycle

Annual improvement and refinement to our risk management ensures that it remains aligned with strategy and operations.

Our Risk Management Policy, sponsored by our Chief Executive Officer, is supported by an Enterprise Risk Management Manual and the Group Risk Team providing training to Business Area Risk Champions. As in prior years risks continue to be managed through a ‘top-down’ and ‘bottom-up’ process, with regular oversight from the Executive Committee and quarterly reports to the Board Committees. An overview of our risk management life cycle is illustrated.

2021 Risk Management Plan

Our work will continue to evolve in 2021 with a particular focus on strengthening integration to strategy and budgeting processes. We will continue to ensure a truly collaborative approach to risk management with risk accountability sitting squarely with management and a proactive Group Risk Team influencing decision-making through effective challenge and timely consultation.

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4. Net (residual) risk
Assessing the level of residual (net) risk after mitigation so that risk levels are managed within tolerance thresholds without being over-controlled or foregoing desirable opportunities.

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5. Risk response planning
Identifying additional actions required to meet our expected risk tolerance level and assigning risk owners, timeframes and actions for ongoing management and reporting.

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6. Risk reporting
Reporting the status of our most significant risks through the ‘bottom-up’ business area processes and the ‘top-down’ Executive Committee and Board process.

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7. Monitoring and review
Monitoring of risks and actions by management, the accountable Executive and Board.

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Risk report continued

Our risk governance framework

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At the very top of our structure is our Board, setting our risk appetite and monitoring the application of our risk framework including strategy, execution and outputs of risk reviews by the business and Group Risk Team. The Board cascades our risk appetite throughout our organisation through the Executive Committee, risk owner community and our management group. A formal ‘bottom-up’ exercise ensures that risks are escalated back through the process to our Board and are reflected in our Principal Risks as appropriate. Providing guidance and rigour across this process is our Executive Committee and the Group Risk Team.

At the third line of defence is our Internal
Audit Function, providing an annual opinion
on the effectiveness of our Risk
Management process to the Executive
Committee, chaired by the Chief Executive
Officer, and then to the Board and its
Committees.

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Board of
Directors and
Board Committees

Executive Committee

Business Area

Internal Audit

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Board of Directors
and Board Committees

–  The Board is responsible for regular
oversight of risk management, for our
annual strategic risk review and for
determining the
risk appetite the
organisation is willing to take in
achieving its strategic objectives.

–  The Board monitors risks through Board
processes (Strategy Review,
Disclosures, M&A, Investments,
Disposals) and Committees (Audit and
Compliance & Culture).

–  The Audit Committee is responsible for
ensuring oversight of the process by
which risks relating to the Company and
its operations are managed and for
reviewing the operating effectiveness of
the Group’s Risk Management process.

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Executive Committee sitting
as Group Risk Committee

–  Identifies and ensures the
management of risks that would
prevent us from achieving our
objectives.

–  Appoints Business Area Risk
Champions who are accountable
for applying the Enterprise Risk
Management Policy and
Framework to produce the risk
deliverables.

–  Reviews external/internal
environment for emerging risks.

–  Reviews risk register updates
from Business Area Risk
Champions.

–  Identifies significant risks and
assesses effectiveness of
mitigating actions.

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Business Area Risk
Champions

–  Carry out day-to-day risk
management activities.

–  Identify and assess risk.

–  Implement strategy and
mitigating actions to treat risk
within Business Area.

–  Lead regular risk register
updates.

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Group Risk Team

–  Manages all aspects of the Group’s
approach to Enterprise Risk
Management including design and
implementation of processes, tools
and systems to identify, assess,
measure, manage, monitor and
report risks.

–  Facilitates implementation and co-
ordination through Business Area
Risk Champions.

–  Provides resources and training to
support process.

–  Reports regularly on risk to the
Executive Committee.

–  Prepares Board and Group Risk
Committee reports.

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Internal Audit

–  Provides independent assurance to the Board and Audit Committee on the effectiveness of the Group’s Risk Management process.

–  Provides annual assessment of effectiveness of Enterprise Risk Management.

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Risk report continued

2020 principal risks

We assess our Principal Risks in terms of their potential
impact on our ability to deliver our Strategic Imperatives.
These links are highlighted across the following pages
and further information on the Strategic Imperatives is
found on pages 6-9. The Principal Risks are presented in
alphabetical order below.

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Business continuity
and business change

Our business depends on our ability to plan for, and be resilient in the face of, events that threaten one or more of our key sites. Damage caused by natural disasters and severe weather can and do threaten our critical sites. Widespread outbreaks of infectious diseases, such as the COVID-19 pandemic, create uncertainty and challenges for the Group and our customers.

Our business also requires continuous improvement and depends on our ability to execute business change programmes. The pace and scope of our business ‘change’ initiatives may increase execution risk for the change programmes as well as for our business as usual activities.

  

  

Examples of risks

– Ongoing COVID-19 disruption to
manufacturing, distribution and
support functions globally
or regionally due to subsequent
waves.

– Natural disaster causes disruption
to manufacturing at single or sole
source facility (lack of manufacturing
redundancy).

– Severe weather patterns caused by
climate change or natural disaster
causes damage to manufacturing or
distribution facilities, impacting
ability to meet customer demand.

– Significant ‘change’ prevents our
projects and programmes achieving
the intended benefits and disrupts
existing business activities.

– Disruption to the business due to
critical system infrastructure and
applications being unavailable.

– Widespread outbreaks of infectious
diseases (other than COVID-19).

  

  

Actions taken by management

– Continuous management of response to COVID-19
through Global and Regional Crisis Management Teams.

– Flexible/remote work policy, split team shift patterns and limitation on number of people allowed on a site at one time.

– Increased use of technology for internal and external meetings.

– Emergency and incident management and business
recovery plans in place at major facilities and for key products and key suppliers.

– Implementation of technology to enforce
manufacturing social distancing.

– Initiated Workplace Unlimited ‘New Normal‘
programme.

– Sustainability Council and policy in place.

– Project management governance and toolkits and
project steering committee oversight to support
successful execution of programme and projects.

– IT disaster recovery policy in place.

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COVID-19 Impact

The challenges created by the
COVID-19 pandemic include
disruptions at manufacturing facilities
and other sites caused by government
restrictions on travel and imports and
exports, as well as enhanced health
and safety protocols.

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Oversight
Board

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Link to strategy

Our Strategic Imperative to ‘Become
the best owner’ requires us to ensure
we remain sustainable into the future
and to drive meaningful margin
expansion through operational
transformation and organisation
simplification.

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Change from 2019

Our net risk rating of the likelihood and impact for
Business Continuity and Business Change is currently unchanged. The increased Business Continuity risk due
to COVID-19 is balanced against risk reduction as
Business Change programmes slowed. We have
mitigated the COVID-19 risks though the Crisis
Management Team interventions.

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Commercial execution

The long-term success of our business depends on setting the right strategic priorities and executing on our plans to deliver those priorities in highly competitive markets. This requires effective communication and engagement with our customers, the right structures and capabilities across the Group and the ability to adjust and refine strategic priorities when necessary. Failure to set priorities and execute on those priorities will impact our ability to continue to grow our business and serve our customers.

  

  

Examples of risks

– Medical facilities stop or severely
restrict sales representative access
due to ongoing COVID-19
precautions.

– COVID-19 pandemic drives shift
from clinic to home care.

– Failure to execute our strategy
adequately from high-level ambition
to specific actions to make the
ambition a reality.

– Inability to keep pace with significant
product innovation and technical
advances to develop commercially
viable products.

– Failure to engage effectively with
our key stakeholders to meet their
evolving needs leading to loss of
customers.

– Failure to manage distributors
effectively leading to stocking and
compliance issues.

  

  

Actions taken by management

– Adopted alternative channels to engage with
healthcare professionals and healthcare providers.

– Provided sufficient and appropriate PPE and training
to staff and closely tracked testing and vendor
credentialing requirements at medical facilities.

– Account level monitoring of return to elective surgery; supporting technologies to assist in screening prior to surgery and remote management post-surgery in development.

– Closely cooperated with customers to identify remote selling and support opportunities.

– 

Virtual medical education processes in place.

– Continued new product launches despite COVID-19.

– 

Developed accessible sales information and training
modules for sales staff.

– 

Strategic planning process clearly linked to business
and Group risk.

– 

Policies and procedures to enhance channel
management implemented.

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COVID-19 Impact

Widespread outbreaks of infectious diseases, such as the COVID-19 pandemic, increase commercial execution risk through declines in and cancellations of elective procedures at medical facilities, reduced procedure capacity at medical facilities, restricted access for sales representatives and disruptions in other commercial activities due to travel restrictions.

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Oversight
Board

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Link to strategy

Our Strategic Imperatives to ‘Achieve the full potential of our portfolio’, ‘Transform the business through enabling technologies’ and ‘Expand in high-growth segments’ requires excellent commercial execution.

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Change from 2019

Our net risk rating of the likelihood and impact for Commercial Execution is currently unchanged. The increased risk of postponement of elective surgery is partially offset by improved commercial focus, including technology to enable remote sales and support.

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Our strategy

Five strategic imperatives form our value creation plan for the medium term.

1 Achieve the full potential of our portfolio.

2 Transform the business through enabling technologies.

3 Expand in high-growth segments.

4 Strengthen talent and capabilities.

5 Become the best owner.

» Read about our strategic progress in 2020 on pages 6–9

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Risk report continued

2020 principal risks continued

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Cybersecurity

We depend on a wide variety of information systems, programs and technology to manage our business. We also develop and sell certain products that are or will be digitally enabled including connection to networks and/or the internet. Our systems and the systems of the entities we acquire are vulnerable to a cyber-attack, theft of intellectual property, malicious intrusion, data privacy breaches or other significant disruption. We have a layered security approach in place to prevent, detect and respond, in order to minimise the risk and disruption of these intrusions and to monitor our systems on an ongoing basis for current or potential threats.

  

  

Examples of risks

– Loss of intellectual property/major data privacy breach or significant impact on business operations.

– Inadequate consideration of cybersecurity in the design of new products.

– Disruption to business operations from a significant cybersecurity incident.

– Increased government focus on cybersecurity and changes in regulatory environment.

  

  

Actions taken by management

– Ensured every user has access to and is using a secure Virtual Private Network (VPN) when connecting to S+N networks to safeguard increased remote working due to COVID-19.

– Increased COVID-19 security awareness activities including email communications, intranet posts, visuals, video’s and more COVID-19 related email phishing training activities.

– Accelerated the adoption of multi-factor authentication tools to reduce the likelihood of remote attacks.

– Security information and event management (SIEM) put in place to provide real-time analysis of security alerts generated by applications and network hardware.

– Regular penetration testing and frequent vulnerability scanning undertaken. Endpoint protection and intrusion detection/prevention implemented.

– Security governance structure in place including a Cybersecurity Steering Committee.

– Further strengthened governance including a programme to monitor cybersecurity capabilities and controls.

– Monitor developments from governments and raise changes and developments with Global IT security.

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COVID-19 Impact

Our systems have been and will continue to be the target of such threats, including as a result of increased levels of remote working due to the COVID-19 pandemic.

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Oversight
Audit Committee

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Link to strategy

Our Strategic Imperative to ‘Transform the business through enabling technologies’ requires us to deliver technology solutions in compliance with laws and regulations and in a way that protects against vulnerability to cyber risk.

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Change from 2019

The cybersecurity risk likelihood has increased due to a higher proportion of employees working remotely and growing product digitalisation and connectivity.

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Finance

Our financial results depend on our ability to comply with financial reporting and disclosure requirements, comply with tax laws, appropriately manage treasury risks and avoid significant transactional errors and customer defaults. Volatility in exchange rates can only be partially mitigated. Failure to comply with our financial reporting requirements or relevant tax laws can lead to litigation and regulatory activity and ultimately to material loss to the Group.

  

  

Examples of risks

– Risk of adverse trading margins due to fluctuating foreign currency exchange rates across our main manufacturing operations (US, UK, Costa Rica and China) and where our products are sold.

– Failure to report accurate financial information in compliance with accounting standards and applicable legislation.

– Failure to comply with current tax laws.

– Failure to manage treasury risks effectively.

– Failure to operate adequate financial controls over business operations leading to material financial loss to the Group.

– Transfer pricing policy not correctly implemented and monitored.

– Counterparty risk on cash deposits.

  

  

Actions taken by management

– Improved credit management controls.

– Financial procedures in place to manage customer payment status to address emergent issues.

– Group Treasury continue to operate a foreign exchange hedging programme.

– The Group raised its first public bond in 2020, diversifying its liquidity base.

– Improved in-year, year-end and post year-end review of entity forecast profitability.

– Comprehensive financial controls framework ensuring compliance with Sarbanes-Oxley legislation including Minimum Acceptable Practices.

– Group Tax continually monitor developments in tax legislation and obtain external advice where relevant.

– Experienced Finance team.

– Internal Audit and Audit Committee oversight.

– Transfer pricing team works closely with the business to implement agreed processes and procedures for transfer pricing.

– Robust counterparty credit risk monitoring and diversification of our deposits with well-rated banks.

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COVID-19 Impact

The adverse effects of the COVID-19 pandemic on our business operations and the related uncertainty make forecasting more challenging. It also increases the risk of customer defaults.

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Oversight
Audit Committee

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Link to strategy

Our Strategic Imperative to ‘Become the best owner’ requires us to comply with financial reporting and tax obligations and manage our financial risks appropriately.

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Change from 2019

Our net risk rating of the likelihood and impact for the Finance risk is currently unchanged. The Group started 2020 with a strong balance sheet and has increased focus on forecasting and maintained prudent cost management.

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Global supply chain*

Our ability to make products available to customers in over 100 countries requires complex manufacturing and supply chain processes. Increased outsourcing, more sophisticated materials and the speed of technological change in an already complex manufacturing process leads to greater potential for disruption in our supply chain.

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* The breadth of the risk has expanded from Supply to the full Global Supply Chain, which now includes manufacturing and third party suppliers, specifically due to COVID-19.

  

  

Examples of risks

– Inventory grows as a result of reduced procedure through-put due to COVID-19 restrictions on surgical procedures.

– Failure or significant performance issues experienced at critical/single source facilities.

– Disruption to manufacturing at a single source facility (lack of manufacturing redundancy).

– Supplier failure impacts ability to meet customer demand (single source supplier).

– Inadequate sales and operational planning impacts ability to meet customer demand for product.

– Manufacturing and supply chain capacity not adequate to support growth.

– Failure of suppliers and distribution partners to achieve and maintain regulatory compliance.

  

  

Actions taken by management

– Launched a crisis management team to reposition and manage limited assets to respond to COVID-19 impacts.

– Implementation of technology to enforce manufacturing social distancing.

– Flexible/remote work policy, split team shift patterns and limitation on number of people allowed on a site at one time.

– Comprehensive product quality processes in place from design to customer supply.

– Global Operations transformation programme to optimise manufacturing and distribution centres.

– Risk-based review programmes undertaken for critical suppliers.

– Business continuity plans developed and alternate source options identified for critical suppliers.

– Executive oversight of sales and operational planning.

– Supplier contract agreements entered into achieve and manage regulatory compliance.

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COVID-19 Impact

The COVID-19 pandemic increased the Global Supply Chain risk through disruptions in supply caused by government restrictions on imports and exports, decreased access to supply channels caused by travel restrictions, disruptions at critical suppliers, challenges to supply planning caused by declines in and cancellations of elective procedures at medical facilities and disruptions at manufacturing facilities due to COVID-19 related absences.

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Board

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Link to strategy

Our Strategic Imperative to ‘Achieve the full potential of our portfolio’ requires us to optimise the supply chain to support business growth.

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Change from 2019

Our net risk rating of the likelihood and impact for Global Supply Chain is currently unchanged.

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» Read about our response to COVID-19 on pages 10–13

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Risk report continued

2020 principal risks continued

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Legal and compliance risks

We are committed to doing business with integrity and believe that ‘doing the right thing’ is part of our mandate to operate. We operate in multiple countries and regulatory authorities in each jurisdiction enforce a complex pattern of laws and regulations that govern the design, development, approval, manufacture, labelling, marketing and sale of healthcare products.

Operating across this increasingly complex and dynamic legal and compliance environment, including regulations on bribery, corruption and privacy, with poor legal and compliance practices can lead to fines, penalties, reputational risk and competitive disadvantage.

  

  

Examples of risks

– Failure to act in an ethical manner
consistent with our Code of
Conduct and Business Principles.

– Violation of anti-corruption or
healthcare laws, breach by
employee or third-party
representative.

– Misuse or loss of personal
information of patients, employees,
research subjects, consumers or
customers results in violations of
data privacy laws, including General
Data Protection Regulations.

– The development, manufacture and
sale of medical devices entail risk of
product liability claims or recalls.

  

  

Actions taken by management

– Group Ethics & Compliance Committee oversees our
ethical and compliance practices.

– Global compliance programme, policies and procedures.

– All employees required to undertake annual training, including privacy, and to certify compliance on an annual basis with our Code of Conduct and Business Principles.

– Code of Conduct was refreshed in 2019.

– Issued an enhanced third party guide to doing
business with S+N.

– Group monitoring and auditing programmes in place.

– Confidential independent reporting channels for
employees and third parties to report concerns.

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Oversight
Compliance & Culture Committee

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Link to strategy

Our Strategic Imperative to ‘Become
the best owner’ requires us to comply
with applicable laws and regulations
and do the right thing as part of our
mandate to operate.

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Change from 2019

Our net risk rating of the likelihood and impact for Legal and Compliance is currently unchanged.

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Mergers and acquisitions

As the Company grows to meet the needs of our customers and patients, we recognise that we are not able to develop all the products and services required using internal resources and therefore need to undertake mergers and acquisitions in order to expand our offering and to complement our existing business. In other areas, we may divest businesses which are no longer core to our activities. It is crucial for our long-term success that we make the right choices around acquisitions and divestments. Failure to identify appropriate acquisition targets or failure to conduct adequate due diligence or to integrate them successfully would have an adverse impact on our competitive position and profitability.

  

  

Examples of risks

– Failure to identify appropriate
acquisitions.

– Failure to conduct effective
acquisition due diligence.

– Failure to integrate newly acquired
businesses effectively, including
integration with Group standards,
policies and financial controls.

  

  

Actions taken by management

– Acquisition activity aligned with corporate strategy and prioritised towards products, franchises and markets identified to have the greatest long-term potential.

– Clearly defined investment appraisal process based on
range of valuation metrics including return on invested capital, in accordance with Capital Allocation
Framework and comprehensive post-acquisition
review programme.

– Detailed and comprehensive cross-functional due
diligence undertaken prior to acquisitions.

– Compliance risks included as part of due diligence
reviews, integration plans and reporting for
acquisitions.

– Deal-specific integration committee review, approval of integration plans and monitoring of ongoing process.

– Improved deal retrospective reviews.

– Enhanced diligence procedures and review process to
help mitigate impact of COVID-19 restrictions.

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COVID-19 Impact

Conducting due diligence processes
remotely presents potential risks that
some information is not fully assessed.
Similarly, integrations become more
complex without physical on-site
presence.

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Oversight
Board

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Link to strategy

Our Strategic Imperatives to ‘Expand in high-growth segments’, ‘Become the
best owner’ and ‘Transform the
business through enabling
technologies’ depend on our ability to
identify the right acquisitions and
disposals, to conduct thorough due
diligence and to integrate acquisitions
effectively.

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Change from 2019

Our net risk rating of the likelihood and impact for
Mergers and Acquisitions is currently unchanged.

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Strategic report

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New product innovation, design & development including intellectual property

Our new product innovation pipeline is becoming larger and increasingly complex as we focus our efforts on high growth markets like China and procedure innovation using digital technologies such as connectivity and predictive data analytics. As a result, we need to continue to better understand unmet customer needs, drivers of surgical efficiency, superior patient outcomes, new country/region standards and regulations such as cybersecurity, and requirements and laws related to the protection of intellectual property. If Smith+Nephew fails to protect and enforce its intellectual property rights successfully, its competitive position could suffer, which could harm its results of operations.

  

  

Examples of risks

– Failure to develop, partner or acquire
a competitively differentiated
innovation.

– Insufficient long-term planning to
respond to competitor disruptive
entries into marketplace.

– Inadequate innovation due to low
Research & Development (R&D)
investment, R&D skills gap or
ineffective product development
execution.

– Loss of proprietary data due to
natural disasters or failure of Product
Lifecycle Management (PLM) systems.

– Competitors may assert patents or
other intellectual property rights
against the Company, or fail to
respect the Company’s intellectual
property rights.

– COVID-19 related limitations on
ability to conduct live product trials.

  

  

Actions taken by management

– Continued product and technology acquisitions and
product launches despite COVID-19.

– Global R&D organisation and governance framework
providing strategic direction for allocation of R&D
investments across all businesses. Clear stage-gate
process to continually evaluate R&D investments
decisions and development of new products.

– Strengthened Clinical Affairs programme.

– Cross functional New Product Design and R&D
processes focused on identifying new products and
potentially disruptive technologies and solutions.

– Replacing global PLM systems.

– Monitored external market trends and collated
customer insights to develop product strategies.

– Careful attention to intellectual property considerations.

– Identified alternatives to live trials for new products
and evidence generation.

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Oversight
Board

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Link to strategy

Our Strategic Imperative to ‘Transform the business through enabling technologies’ depends heavily on our ability to continue to develop new innovative products and bring them to market.

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Change from 2019

Our net risk rating of the likelihood and impact for New
product innovation, design & development including
intellectual property is currently unchanged.

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» Read about how we
delivered innovation
in 2020 on pages 36-40

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Risk report continued

2020 principal risks continued

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Political and economic

We operate a global business and are exposed to the effects of political and economic risks including Brexit, changes in the regulatory and competitive landscape, trade policies, political upheaval, changes in government policy regarding healthcare priorities, preference for local suppliers, import quotas, war, economic sanctions, and terrorist activities.

  

  

Examples of risks

– Global or regional recession due to COVID-19 significantly reduces customer capital spending and customer financial strength.

– Brexit impacts on UK regulation and supply chain, specifically border delays, continue into 2021.

– Global political and economic uncertainty and conflict.

– Implementation of healthcare reforms and/or protectionist measures, eg US/China trade, and regulations in local markets.

– The availability of markets and market access rights.

– Increases in import and labour costs.

– Increases in tariffs and restrictions on global trade.

  

  

Actions taken by management

– Established new financing programs to ease financial burden of customers and increase placements.

– Standard financial procedures in place regarding customer payment status to address emergent issues.

– The Group has a Brexit Council which meets regularly and addresses all affected areas including regulation and supply chain.

– Continued engagement with governments, administrations and regulatory bodies to enhance education and advocacy efforts with policymakers.

– Actively participate in trade associations to enhance education and advocacy efforts with policymakers.

– Ongoing engagement and monitoring/lobbying on localisation initiatives.

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COVID-19 Impact

The impact of COVID-19 on global and regional economic conditions affects our global business.

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Oversight

Board

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Link to strategy

Our Strategic Imperative to ‘Become the best owner’ requires us to operate effectively within different global political situations, which change constantly. Further, the Strategic Imperative to ‘Expand in high-growth segments’ includes an Emerging Market focus.

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Change from 2019

Our net risk rating of the likelihood and impact for Political and Economic is currently unchanged.

The increased risk of economic recession is set off against reduction in our Brexit risk.

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Pricing and reimbursement

Our success depends on our ability to sell our products profitably, despite increasing pricing pressures from customers, and the availability of adequate government funding to meet increasing demands for our products arising from patient demographic trends. The prices we charge are therefore impacted by budgetary constraints and our ability to persuade customers and governments of the economic value of our products, based on clinical data, cost, patient outcomes and comparative effectiveness. We further face market changes, such as consolidation of customers into buying groups, increasing professionalisation of procurement departments and the commoditisation of entire product groups, which continue to challenge prices.

  

  

Examples of risks

– Reduced reimbursement levels and increasing pricing pressures.

– Systemic challenge on number of elective procedures.

– Lack of compelling health economics data to support reimbursement requests.

– Unilateral price controls/reductions imposed on medical devices.

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Actions taken by management

– Franchise structure and enhanced franchise reporting to improve visibility of profitability.

– Developed innovative economic product and service solutions for both Established and Emerging Markets.

– Appropriate breadth of portfolio and geographic spread to mitigate exposure to localised risks.

– Incorporated health economic components into the design and development of new products.

– Emphasised the value propositions tailored to specific stakeholders and geographies through strategic investment and marketing programmes.

– Increased engagement with payer bodies to influence reimbursement mechanisms to reward innovation.

– Steps into telehealth to enable lower cost pre and post-operative care.

– Establishing Malaysia manufacturing capability.

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COVID-19 Impact

As customers and public health systems recover from the pandemic, it is possible that we will see further price pressures. During 2020, reimbursement codes were more widely interpreted to provide for remote delivery of healthcare services.

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Oversight
Board

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Link to strategy

Our Strategic Imperative to ‘Achieve the full potential of our portfolio’ depends on our ability to sell our products profitably in spite of increased pricing pressures from payers.

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Change from 2019

Our net risk rating has increased.

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Quality and regulatory

Global regulatory bodies continue to increase their expectations of manufacturers and distributors of medical devices. Our products are used in the human body and therefore patient safety is of paramount importance. The European Medical Device Regulation, the Medical Device Single Audit Programme and multiple other global regulations and standard changes have increased the focus on clinical and technical evidence, supplier controls and product performance transparency.

  

  

Examples of risks

– New EU Medical Device Regulation effective May 2021, impacts ability to meet customer demand.

– New and updated Regulatory Frameworks emerging. For example, introduction of new legislation in the UK due to Brexit, effective 1 January 2021 with future demands to be clarified.

– Increase in time required by Notified Bodies to review product submissions and site quality systems’ certification time impacts ability to meet customer demand.

– Defects in design or manufacturing of products supplied to, and sold by, the Group could lead to product recalls or product removal or result in loss of life or major injury.

– Significant non-compliance with policy, regulations or standards governing products and operations regarding registration, design, manufacturing, distribution, sales or marketing.

– Failure to obtain proper approvals for products or processes.

– More stringent local requirements for clinical data across APAC markets.

  

  

Actions taken by management

– EU Medical Device Regulation Steering Group regularly monitors preparation activities to comply with new requirements.

– Regular engagement with Notified Body, MHRA and regulatory representatives to monitor regulatory changes and understand interpretation of legislation.

– Transition of Europe distribution centre from Switzerland to Netherlands.

– Brexit working group is following their planned mitigations.

– Comprehensive and documented product quality processes and controls from design to customer distribution in place, with the addition of cybersecurity to new product development projects for relevant products.

– Standardised monitoring and compliance with quality management practices through our Global Quality and Regulatory Affairs organisation.

– Incident management teams in place to provide timely response in the event of an incident relating to patient safety.

– Governance framework in place for reporting, investigating and responding to instances of product safety and complaints.

– Local clinical evidence requirements are included in global new product development projects.

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COVID-19 Impact

Restrictions may impact the ability of some regulatory bodies to assess our products or operations, potentially delaying necessary regulatory approvals for product launches or operations.

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Oversight
Compliance & Culture Committee

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Link to strategy

Our Strategic Imperative to ‘Become the best owner’ requires us to operate effectively and efficiently and to produce compliant products of high quality to provide safe and effective solutions to our customers.

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Change from 2019

Our net risk rating of the likelihood and impact for Quality and Regulatory is currently unchanged. Increasing regulation is addressed by corresponding management actions.

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Talent management

We recognise that people management, effective succession planning and the ability to engage, retain and attract talent is of great importance to the success of our Company. Retention of top talent in a safe and productive working environment is a critical risk which requires a strong engagement process. Failure to do so can result in risks in our ability to execute the Group strategy and be effective in the chosen market/discipline.

  

  

Examples of risks

– Increased absenteeism due to COVID-19.

– Loss of key talent, high attrition and lack of appropriate succession planning in context of required skillsets for future business needs.

– Loss of competitive advantage due to an inability to attract and retain top talent.

– Loss of intellectual capital due to poor retention of talent.

  

  

Actions taken by management

– Flexible/remote work policy, split team shift patterns and limitation on number of people allowed in a site at one time.

– COVID-19 Control Impact Assessment 2020: Succession planning, performance management and bonuses.

– COVID-19 commission support programme implemented.

– Talent planning and people development processes well established across the Group. Talent and succession planning discussed annually by the Board and regularly by the Executive Committee and Nomination & Governance Committee.

– Identification of high value roles and ensuring that these roles are filled with our high performance individuals with strong succession plans in place.

– Developed strategic skills resourcing plan by functional areas.

– Provided employees with access to tools and resources to manage their emotional, physical and mental wellness.

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COVID-19 Impact

During 2020, COVID-19 has increased the risk to our people’s health and wellbeing. Uncertainty, threat of illness and restricted travel, work and personal activities have affected people globally.

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Oversight
Board

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Link to strategy

Our Strategic Imperative ‘Strengthen talent and capabilities’ underpins all other strategic imperatives to ensure that we have the right talent within our organisation to deliver in everything we do and to build strong leaders for the future.

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Change from 2019

Our net risk rating of the likelihood and impact for Talent Management is currently unchanged. During 2020, the Group has prioritised Employee and Customer health and wellbeing through comprehensive management actions in response to COVID-19.

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[XX–XX] of this Annual Report.

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  The Audit Committee reviewed the Risk Management process at their meetings in February, July, September and December, receiving presentations from the Group Risk Team, explaining the processes followed by management in identifying and managing risk throughout the business.

  In May 2020, the Executive Committee (‘ExCo’) met as a Risk Committee to: (1) review the 2020 principal risks (the top down risk review process), (2) review lessons learnt from COVID-19 risk management and discuss emerging risks, and (3) discuss risk appetite and tolerance. The ExCo was asked to consider the significant risks which they believed could seriously impact the profitability and future prospects of the Company and the principal risks that would threaten its business model, future performance, solvency or liquidity.

  All ExCo members nominated the Risk Champions and have worked with them to prepare risk registers. The Risk Champions nominated by the ExCo are senior, trained in risk management and the majority of the team have at least two years of experience in the Company.

  Using the outputs from the Business Area ‘bottom-up’ risk identification completed in September 2020 and following ‘top-down’ discussions with ExCo, the most significant risks affecting our organisation were presented to ExCo for approval in October as the draft 2020 Principal Risks facing the Company.

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Risk report continued

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Our Viability Statement

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How we assess our prospects

During the year, the Board has carried out a robust assessment of the principal risks affecting the Company, particularly those which could threaten the business model. These risks, and the actions being taken to manage or mitigate them, are explained in detail on pages 53-63 of this Annual Report.

In reaching our Viability Statement conclusion, we have undertaken the following process:

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The Audit Committee reviewed the Risk Management process at their meetings in February, July, September and December, receiving presentations from the Group Risk Team, explaining the processes followed by management in identifying and managing risk throughout the business.

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In May 2020, the Executive Committee (‘ExCo’) met as a Risk Committee to: (1) review the 2020 principal risks (the top down risk review process), (2) review lessons learnt from COVID-19 risk management and discuss emerging risks, and (3) discuss risk appetite and tolerance. The ExCo was asked to consider the significant risks which they believed could seriously impact the profitability and future prospects of the Company and the principal risks that would threaten its business model, future performance, solvency or liquidity.

–

All ExCo members nominated the Risk Champions and have worked with them to prepare risk registers. The Risk Champions nominated by the ExCo are senior, trained in risk
management and the majority of
the team have at least two years of
experience in the Company.

–

Using the outputs from the Business
Area ‘bottom-up’ risk identification
completed in September 2020 and
following ‘top-down’ discussions
with ExCo, the most significant
risks affecting our organisation
were presented to ExCo for approval
in October as the draft 2020 Principal
Risks facing the Company.

  

  

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ExCo agreed to retain the twelve principal risks from 2019. They agreed that COVID-19 is specifically included in the business continuity principal risk. While COVID-19 risk is not a separate principal risk, a number of principal risks are impacted by COVID-19.

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All relevant executives have attested alignment to the Group’s Enterprise Risk Management Process as part of the annual certification on governance, risks and compliance.

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Final Principal Risks were presented to the Audit Committee and the Board in February 2021 for their consideration and approval.

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As part of the strategy business updates in November, the Board considered ‘Grey Swan’ risks which are potentially very significant events that are considered unlikely to happen but still possible. The 12 principal risks and proposed 2020 risk appetite were also provided to the Board during the meeting.

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Throughout the year, a number of reviews into different risks were conducted by the Board, the Audit Committee and the Compliance & Culture Committee looking into the nature of the risks and how they were mitigated.

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Assessment period

The Board have determined that the three-year period to December 2023 is an appropriate period over which to provide its Viability Statement. This period is aligned to the Group’s Strategic Planning process and reflects the Board’s best estimate of the future viability of the business.

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Scenario testing

For the purpose of testing the viability of the Company, we have undertaken a robust scenario assessment of the Principal Risks, which could threaten the viability or existence of the Company. These have been modelled as follows:

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In carrying out scenario modelling of the Principal Risks on the following page we have also evaluated the impact of a severe but plausible combination of these risks actually occurring over the three-year period. We have considered and discussed a report setting out the terms of our current financing arrangements and potential capacity for additional financing should this be required in the event of one of the scenarios modelled occurring.

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We are satisfied that we have robust mitigating actions in place as detailed on pages 56-63 of this Annual Report. We recognise, however, that the long-term viability of the Company could also be impacted by other, as yet unforeseen, risks or that the mitigating actions we have put in place could turn out to be less effective than intended.

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Viability Statement

Having assessed the principal risks, the Board has determined that we have a reasonable expectation that the Company will be able to continue in operation and meet its liabilities as they fall due over a period of three years from 1 January 2021. In our long-term planning we consider horizons of between five and ten years. However, as most of our efforts are focused on the coming three years, we have chosen this period when considering our viability.

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Our conclusion is based on the
Strategic Plan approved by the
Board in February 2021. However
COVID-19 continues to cause
uncertainty to our business forecasts
which might cause us to adapt our
strategic plan. We will continue to
evaluate any additional risks involved
which might impact the business
model.

By order of the Board, on 18 February
2021.

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Susan Swabey

Company Secretary

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2020 Scenarios modelled

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Scenario 1 – Pandemic business disruption and pricing and reimbursement pressures

Business Continuity (Principal Risk) – Elective surgery
delays leading to a major loss of revenues and profits.

Action taken: We have modelled global volume reduction of 18% for the first six months of 2021 and a further impact in Q4 2021 and Q1 2022 to reflect COVID-19 outbreaks in the winter season in our key markets.

Pricing and reimbursement pressures (Principal Risk) –
leading to a major loss of revenues and profits.

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Action taken: We have modelled additional annual price erosion of 1% from 2022 to 2023.

Link to strategy

– Achieve the full potential of our portfolio.

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Link to principal risks

– Business Continuity.

– Pricing and Reimbursement.

– Political and Economic.

Scenario 2 – Operational risk

Execution risk – our inability to launch new products losing significant market share to the competition.

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Action taken: We have modelled revenue growth for China at 50% of the growth planned over the three-year period.

Key supplier disruption – resulting in our inability to manufacture or supply a few key products for a full year.

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Action taken: We have modelled an interruption to receiving goods from a key supplier for a period of one year in 2022.

Temporary loss of key production capability – resulting in our inability to manufacture several key products for one year.

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Action taken: We have modelled the loss of strategic production machinery, resulting in the loss of production and sales of several key products for one year in 2022.

Product liability claim – giving rise to significant claim or loss.

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Action taken: One-off significant loss occurring due to a product defect.

Link to strategy

– Become the best owner.

– Transform the business through enabling technologies.

– Achieve the full potential of our portfolio.

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Link to principal risks

– Global Supply Chain.

– New Product Innovation, Design & Development including Intellectual Property.

– Commercial Execution.

– Business Continuity and Business Change.

– Talent Management.

Scenario 3 – Finance, legal regulatory and compliance risks

One-off tax payment.

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Action taken: We have modelled a one-off tax payment of $150 million for EU state aid in 2021.

Regulatory measures – impacting our ability to continue to sell key products.

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Action taken: We have modelled the complete loss of revenue from a key product effective in mid-2021 for two years and returning back in lower volumes in mid-2023.

Data privacy failure – giving rise to a significant fine or loss.

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Action taken: We have assumed a one-off significant fine (2% of revenue) or loss resulting from a data privacy issue in 2022.

Link to strategy

– Become the best owner.

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Link to principal risks

– Legal and Compliance.

– Quality and Regulatory.

– Finance.

Scenario 4 – Cybersecurity

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Inability to issue invoices or collect money for a period of time.

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Action taken: We have modelled one of our key regions being unable to invoice for a month in 2022 due to an IT disruption.

Link to strategy

– Transform the business through enabling technologies.

– Become the best owner.

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Link to principal risks

– Cybersecurity.

Scenario 5 – Mergers and acquisitions

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Failure to integrate newly acquired business effectively to achieve expected growth.

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Action taken: We have modelled a scenario of zero growth in a recently acquired business over the three-year period.

Link to strategy

– Achieve the full potential of our portfolio.

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Link to principal risks

– Mergers and Acquisitions.

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Dear Shareholder,

I am pleased to present the governance section of our Annual Report, which includes details about the Board and an explanation of our individual roles and responsibilities. We also summarise the activities of the Board and the Chair of each Board Committee discusses the activities of that Committee during the past year. In addition, we provide insight into our stakeholder engagement.

The impact of the COVID-19 pandemic on Board operations

As Roland and I have both discussed earlier, the COVID-19 pandemic has affected not only our business, but also the way the Board works and collaborates. Since March 2020, all our Board and Committee meetings have been conducted virtually. As we are a global Board, the times of our meetings have also shifted to accommodate multiple time zones. I am grateful to those Board colleagues, who due to their location have attended meetings very early in the morning or late at night on multiple occasions. For some of the meetings when lockdown restrictions were eased, some directors were also able to meet in different company locations in small groups. Whilst this was a practical solution under present circumstances and we were delighted to have 100% attendance at every meeting, we all look forward to the time when we can all physically meet again.

In spite of the challenges, we have functioned well and have continued to support and to challenge management. We have ensured that we have considered the interests of our stakeholders when making decisions.
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Out of a total of 11 Board meetings during the year, the Board met virtually 10 times.

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Governance

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The Board responded to the challenges

of 2020 by putting our Employees and

other Stakeholders first.

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» See pages 69-73 for the full biography of each director

» See pages 74-77 to read more on our Executive team

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Governance

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Executive team

Last year saw further changes to our executive team. In April, Graham Baker stepped down as Chief Financial Officer in order to pursue his career elsewhere and Ian Melling, our current Senior Vice President, Group Finance stepped into the Chief Financial Officer’s position on an interim basis, until Anne-Françoise Nesmes joined us in July. I should like to thank Ian for his dedication and leading the Finance team at a particularly difficult time through the first COVID-19 lockdown. He continues to provide support to Anne-Françoise. Anne-Françoise Nesmes has strong FTSE 100 financial leadership experience and joins us from Merlin Entertainments, where she was Chief Financial Officer. Prior to that, she was Chief Financial Officer at Dechra Pharmaceuticals plc. She is also a Non-Executive Director and Chair of the Audit Committee at Compass Group plc. We encourage our Executive Directors to take up Non-Executive roles as we believe that this gives them a broader understanding of the different role the Non-Executive Directors bring to the Board.

Non-Executive team

We have also welcomed three new Non-Executive Directors to the Board during 2020.

Following the appointment of Robin Freestone as Senior Independent Director last year, Rick Medlock joined as Non-Executive Director in April and was appointed Chair of our Audit Committee in September. Rick has 30 years’ experience in financial management in large international companies and was formerly Chief Financial Officer of Worldpay plc, Misys plc and Inmarsat plc. He is now an experienced Non-Executive Director as member of the Audit, Risk and Compliance Committee of Datatec Limited and Chair of the Audit Committee at Deliveroo.

  

  

We also strengthened the medical devices experience on the Board with the appointment of Bob White in May and Katarzyna Mazur-Hofsaess in November. Bob has over 25 years’ global medical devices experience and is a member of Medtronic’s executive team, heading up their Medical Surgical Portfolio. Katarzyna has a strong track record in medical devices including eight years’ as President of EMEA for Zimmer Biomet. She is currently Chief Executive Officer of the EMEA business of Fresenius Medical Care AG & Co. KgaA.

Vinita Bali stepped down as a member of the Board at the end of 2020 following six years’ service. We always valued her useful insights with her focus on the customer and the end patient as well as our go-to-market strategies. She was engaged and active throughout her tenure visiting local hospitals and meeting with local surgeons and our employees.

Virginia Bottomley will be leaving the Board at the Annual General Meeting following nine years’ service. Virginia brought useful insights to the Board, particularly around her knowledge of UK government practices. She also has a strong people focus and encouraged and supported our inclusion and diversity initiatives.

I should like to thank both Vinita and Virginia for their service to the Company during their periods of tenure.

Our new Board members have yet to meet physically with the full Board due to the COVID-19 related restrictions. They have all undertaken tailored induction programmes, meeting virtually with fellow Board members, members of the executive team, other senior employees and some of our external advisers. Whilst these remote sessions have progressed well, they are all looking forward to continuing these induction programmes with physical meetings, the opportunity to handle and understand our products better and to join our sales representatives in the field, as and when travel and meeting restrictions are eased.

  

  

Changes to the Board in 2020/2021

1. Rick Medlock was appointed to the Board on 9 April 2020. He became Chair of the Audit Committee with effect from 1 September 2020.

2. Bob White was appointed to the Board on 1 May 2020. Bob has since become a member of the Remuneration and Compliance & Culture Committees with effect from 28 July and 27 July 2020 respectively.

3. Anne-Françoise Nesmes was appointed to the Board as Chief Financial Officer on 27 July 2020, following the resignation of Graham Baker on 9 April 2020.

4. Katarzyna Mazur-Hofsaess was appointed to the Board on 1 November 2020.

5. John Ma was appointed to the Board on 17 February 2021.

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» Please see pages 69-73 for the full biography of each director

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Due to the restrictions posed by COVID-19, taking photos of our new Board members became a challenge. Our photographer’s mobile studio solution enabled us to take their photos in a safe and COVID-19 secure way.

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We have also welcomed three
new Non-Executive Directors
to the Board during 2020.

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Governance continued

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Stakeholders

You will read elsewhere in this report on pages 102-105 about how we have enhanced the ways that we ensure that we consider the views of our stakeholders in our decision making process and in particular the successful establishment of Board/employee listening sessions led by Marc Owen and the Compliance & Culture Committee. Greater engagement with our stakeholders and our employees in particular is providing the Board with richer context and background for when we make major decisions in the future. Whilst most of these sessions were held remotely throughout 2020, we are looking forward to holding more physical sessions during 2021 and meeting with more of our employees.

Shareholder Engagement

Members of the Board have also met virtually with shareholders. We have been interested to see how in addition to strategy and performance, shareholders have been interested in the Board’s oversight of stakeholder engagement, the impact of climate change, product quality, cybersecurity, governance, business ethics and inclusion and diversity matters. We welcome such conversations which are indicative of the matters that are becoming more important not only to our shareholders but the wider world and our other stakeholders. Further information on these topics can be found in the Sustainability Report.

» Read more on how we engage with our stakeholders on page
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Annual General Meeting

We were disappointed that we were unable to hold our usual physical Annual General Meeting last year. You may recall that lockdown in the UK commenced shortly after we had posted the Notice of Meeting and government advice at that time was changing daily. In accordance with government instructions and taking the safety of our shareholders and employees into account, we decided to hold a closed meeting to enable the formal business of the meeting to be transacted in accordance with the proxies cast before the meeting. We were however also keen to ensure that our shareholders were still able to hear and see the formal presentations and to submit questions

  

  

for the Board virtually. We therefore held a one way audio call. Roland and I gave our presentations and answered the questions, which had been submitted by shareholders in advance of the meeting. We also responded by email to all shareholders who had contacted us. We would like to thank those shareholders who attended the call and who submitted questions. We are disappointed that very few shareholders dialled into this call, but understand that this was a difficult time for us all, when everything was changing, including our meeting arrangements.

For 2021, we recognise that it is likely that by the time of the Annual General Meeting in April, we may still be subject to meeting and travel restrictions in the UK. To avoid the uncertainty we faced last year and in accordance with the guidance from the Financial Reporting Council, we will therefore be holding a hybrid Annual General Meeting. There will be a small physical meeting at our UK headquarters in Watford, which will be livestreamed to shareholders. Shareholders will be able to attend, vote and submit questions virtually. This will also enable shareholders who do not live within easy access of London to participate. Further details of how to access this event are included in the Notice of Meeting. We strongly urge shareholders not to attend this meeting physically, as we anticipate that meeting restrictions will still be in place and we are anxious to ensure the safety of all employees, shareholders and visitors on-site.

On your behalf, I should like to thank all the Board for their dedication and considered approach during 2020 and in particular the assistance they provided to new Board members, some of whom they are still yet to meet face-to-face. I should also like to thank you, our shareholders, for your patience during this challenging year and we look forward to meeting with you physically again at some point. We very much look forward to that time, hopefully in 2022.

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Statement of Compliance

The Board is committed to the highest standards of corporate governance. We comply with all the provisions and principles of the UK Corporate Governance Code 2018 (2018 Code). The Company’s American Depositary Shares and bonds are listed on the New York Stock Exchange (NYSE) and we are therefore subject to the rules of the NYSE as well as to the US securities laws and the rules of the Securities and Exchange Commission (SEC) applicable to foreign private issuers. We comply with the requirements of the NYSE and SEC and have no significant differences to report between the US and UK corporate governance standards.

We explain in this ‘Governance’ section how we comply with and have applied the 2018 Code during the year. The 2018 Code can be found at www.frc.org.uk/getattachment/88bd8c45-50ea-4841-95b0-d2f4f48069a2/2018-UK-Corporate-Governance-Code-FINAL.pdf. We also explain how we have complied with the Financial Conduct Authority’s (FCA) Listing Rules, Disclosure & Transparency Rules (DTRs) throughout the year.

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Roberto Quarta (71)

Chair

Joined the Board in December 2013 and appointed Chair following election by shareholders at the 2014 Annual General Meeting.

Career and experience

Roberto is a graduate and a former Trustee of the College of the Holy Cross, Worcester (MA), US. He started his career as a manager trainee at David Gessner Ltd, before moving on to Worcester Controls Corporation and then BTR plc, where he was a divisional Chief Executive. Between 1985 and 1989 he was Executive VP of Hitchiner Manufacturing Co., Inc. He returned to BTR plc in 1989 as Divisional Chief Executive, where he was appointed to the main board. From here he moved to BBA Aviation plc, as Chief Executive Officer and then as Chair, until 2007. In 2001, he joined Clayton Dubilier & Rice, LLC (CD&R) as Partner and is currently Chair of CD&R Europe.

He has held several board positions, including Non-Executive Director of Powergen plc, Equant N.V., BAE Systems plc and Foster Wheeler AG. His previous Chairmanships include Italtel S.p.A., Rexel SA, IMI plc and SPIE SA. Roberto was also a former member of the Investment Committee of Fondo Strategico Italiano S.p.A.

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Other current appointments

– Chair of WPP plc.

– Partner at Clayton Dubilier & Rice, LLC and Chair of CD&R Europe.

Skills and competencies

Roberto’s career in private equity brings valuable experience to Smith+Nephew, particularly when evaluating acquisitions and new business opportunities. He has an in-depth understanding of differing global governance requirements having served as a director and chair of a number of UK and international companies.

During 2020, Roberto conducted a comprehensive review of the Smith+Nephew Board, being mindful of the required skills, knowledge, experience and diversity. In conjunction with the Nomination & Governance Committee, he has appointed four new Non-Executive Directors during the COVID-19 pandemic, including John Ma on 17 February 2021. These appointments included three Directors with specific medical devices experience and a new Chair of the Audit Committee, with relevant financial experience. Anne-Françoise Nesmes also joined the Board on 27 July 2020 as Chief Financial Officer following the resignation of Graham Baker in early 2020.

Nationality

GraphicGraphic American/Italian

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Roland Diggelmann (53)

Chief Executive Officer

Appointed in November 2019. Previously Independent Non-Executive Director and Member of the Audit Committee between 1 March 2018 until 21 October 2019. Roland is based in Zug, Switzerland.

Career and experience

Roland studied Business Administration at the University of Bern. In 1995, he joined Sulzer Medica AG as Manager, Strategic Planning and progressed into further senior roles over the years until his appointment as Executive Vice President, Sales Europe and Asia Pacific from 2002 to 2004 for Sulzer Medica AG (later known as Centerpulse AG).

Roland joined Zimmer Group in 2004, in the role of Managing Director of Zimmer Japan and then later in 2006 as Senior Vice President, EMEA until 2008. Roland joined Roche Diagnostics in 2008 starting as president of Asia Pacific before assuming the role of Chief Executive Officer of the Diagnostics Division of F. Hoffmann-La Roche Ltd from 2012 until September 2018.

Other current appointments

– Director of Igenomix.

– Director of Heart Force AG.

– NED of Accelerate Diagnostics, Inc., which is listed on NASDAQ (NASDAQ: AXDX). Roland will not stand for re-election at their AGM in April 2021.

– NED of Sonova Holding AG with effect from their AGM in June 2021.

Skills and competencies

Having spent his whole career in medical devices, with 12 years at Sulzer and Zimmer, Roland brings an in-depth knowledge of the medical device industry and healthcare environment, which is of great value to Smith+Nephew.

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Anne-Françoise Nesmes (49)

Chief Financial Officer

Appointed on 27 July 2020. Anne-Françoise is based in Watford, UK.

Career and experience

Anne-Françoise holds an MA degree in Management Sciences from Grenoble Ecole de Commerce and an MBA from Henley Management College. She qualified as a Chartered Management Accountant in 1996. Anne-Françoise joined GlaxoSmithKline plc in 1997 where she worked for 16 years, holding multiple senior roles, including Vice President and Finance Controller, Europe (2003-2006), Vice President Forecasting and Planning, US Pharmaceutical (2006-2009) and Senior Vice President Finance, Global Vaccines (2009–2013). She demonstrates a high level of passion towards life science companies where she has spent the majority of her senior career. Anne-Françoise served as Chief Financial Officer for Dechra Pharmaceuticals plc in 2013 where she successfully implemented financial strategies to support the growth of the business. Most recently, she was Chief Financial Officer of Merlin Entertainments Limited (formerly Merlin Entertainments plc).

Other current appointments

– NED and Chair of the Audit Committee at Compass Group plc.

Skills and competencies

Anne-Françoise has worked as a senior finance executive in global FTSE listed companies for many years, which alongside a strong business acumen and deep sector knowledge provides her with the experience required to be part of the Smith+Nephew leadership team. She demonstrates a high competency for delivering operational excellence across different geographic markets and leading large teams who are responsible for significant budgets. She has an impressive background and her ability to translate financial insights into results helps guide Smith+Nephew.

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Erik Engstrom (57)

Independent Non-Executive Director

Appointed in January 2015.

Career and experience

Erik is a graduate of the Stockholm School of Economics (BSc) and of the Royal Institute of Technology in Stockholm (MSc). In 1988, he graduated with an MBA from Harvard Business School as a Fulbright Scholar. Erik commenced his career at McKinsey & Company and then worked in publishing, latterly as President and Chief Operating Officer of Random House Inc. and as President and Chief Executive Officer of Bantam Doubleday Dell, North America. In 2001, he moved on to be a partner at General Atlantic Partners, a private equity investment firm. Between 2004 and 2009, he was Chief Executive Officer of Elsevier, the division specialising in scientific and medical information and then from 2009 Chief Executive Officer of RELX Group.

Other current appointments

– Member of Bonnier Group’s Board.

– Chief Executive Officer of RELX Group.

Skills and competencies

Erik has successfully reshaped RELX Group’s business in terms of portfolio and geographies. He brings a deep understanding of how technology can be used to transform a business and insight into the development of new commercial models that deliver attractive economics. His experience as a Chief Executive Officer of a global company gives him valuable insights as a member of our Audit and Nomination & Governance Committees.

Nationality

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Robin Freestone (62)

Independent Non-Executive Director

Appointed in September 2015.

Robin was appointed Senior Independent Director in April 2019.

Career and experience

Robin graduated with a BA in Economics from The University of Manchester and later qualified and commenced his career as a Chartered Accountant at Deloitte. He has held a number of senior financial positions throughout his career, including at ICI plc, Henkel Ltd and at Amersham plc. Robin was the Deputy Chief Financial Officer and then later the Chief Financial Officer of Pearson plc between 2006 and August 2015. He was previously NED at eChem Ltd, Chair of the 100 Group and Senior Independent Director and Chair of the Audit Committee of Cable & Wireless Communications plc. Robin was also previously Chair of the Audit Committee of MoneySupermarket.com Group plc.

Other current appointments

– NED and Chair of the Audit Committee at Capri Holdings Ltd.

– Chair of the ICAEW Corporate Governance Committee.

– Chair of the Board and Nomination Committee of MoneySupermarket.com Group plc.

– NED of Aston Martin Lagonda Global Holdings plc.

Skills and competencies

Robin has been a well-regarded FTSE 100 Chief Financial Officer who has been heavily involved with both transformation and diversification. His acquisition experience in the healthcare sector brings value to Smith+Nephew as it continues to grow into different markets. He brings financial expertise and insight as a member of the Audit Committee and understands how to attract and retain global talent as a member of the Remuneration Committee. His experience as a Chair brings a strong Senior Independent Director to the Smith+Nephew Board.

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John Ma (58)

Independent Non-Executive Director

Appointed on 17 February 2021.

Career and experience

John graduated from Wayne State University with an MSc and a Ph.D. in Materials Science and Engineering. In 1995, John became a Manager of International Operations at the Performed Line Products Company. After five years he joined GE Healthcare and became Vice President and General Manager of their Global Product Company in China. In 2002, John was promoted and became responsible for GE Healthcare’s commercial division across central China where he successfully led sales, marketing and customer service teams for their $200m diagnostics medical imaging business. John has also held a number of senior positions as President of Asia Pacific regions at Pentair Inc., Vice President of Express Scripts Inc., and Global Partner of Fosun Group. He initially joined Fosun Pharma to lead their medical device business and in 2014 became President of Fosun Healthcare Holdings. He served as a key member of their healthcare investment committee which went on to establish a global presence across the US, Europe, Israel and China. In 2017, John joined Intuitive Surgical as their Senior Vice President of Strategic Growth Initiatives. He has previously served as a NED for both Haier Electronics Group and Clinical Innovations LLC.

Other current appointments

– Founder, Chair and Chief Executive Officer of Ronovo Surgical.

Skills and competencies

John has an impressive track record in medical device businesses and his contribution provides value as Smith+Nephew continues to develop innovative ways to grow and serve our markets with a focus towards Asia Pacific regions. He is an established healthcare leader and has strong experience of driving market entry and growth within emerging markets.

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Katarzyna Mazur-Hofsaess (57)

Independent Non-Executive Director

Appointed on 1 November 2020.

Career and experience

Katarzyna qualified as a medical doctor (Ph.D.) from the Medical University of Gdańsk, Poland in 1987 and completed an Executive MBA at the University of Minnesota, US, in 2002. Katarzyna commenced her corporate career in 1998 at Roche as a Business Unit Manager prior to becoming General Manager for Poland of Allergy Therapeutics plc. In 2001, Katarzyna was recruited by Abbott Laboratories where she successfully managed their diabetes care division in Poland. Over the next nine years, her career progressed at Abbott Laboratories to Divisional Vice President for Europe. In 2010, she continued her career at Zimmer as President of their EMEA region. Following her appointment as an executive committee member prior to the Biomet acquisition, Katarzyna supported the operations of the Zimmer Biomet portfolio covering sales, marketing, logistics, and clinical support. Since 2018, Katarzyna has served as Chief Executive Officer for the €2.7 billion EMEA business of Fresenius Medical Care AG & Co. KGaA, the German-listed renal care company.

Other current appointments

– Chief Executive Officer, EMEA, at Fresenius Medical Care AG & Co. KGaA.

– NED at Vifor Fresenius Medical Care Renal Pharma Ltd.

Skills and competencies

Katarzyna demonstrates a true passion for customer focus and maintains an impressive track record in senior leadership within the MedTech industry. She is a qualified medical doctor (Ph.D.) with vast experience in medical devices and orthopaedic sectors. Her Chief Executive Officer experience of a global company and valuable industry knowledge will help drive innovation and ensure the continued development of Smith+Nephew.

Nationality

Graphic German/Polish

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Rick Medlock (60)

Independent Non-Executive Director

Appointed on 9 April 2020.

Rick was appointed Chair of the Audit Committee on 1 September 2020.

Career and experience

Rick graduated from Cambridge University with a BA in Economics. In 1982, he joined Arthur Andersen LLP where he qualified as a Chartered Accountant. Rick has had a highly successful career as a strong commercial Chief Financial Officer in the technology industry, working for a range of international FTSE 100 and NASDAQ listed businesses during periods of high growth. He has held a number of Chief Financial Officer positions throughout his career, including at NDS Group plc, Inmarsat plc and Worldpay Group plc. Rick brings a wealth of experience as a former NED and Audit Committee Chair of several technology driven businesses, such as Sophos Group plc, Edwards Vacuum, and Thus plc. Rick was also previously Chair of Momondo Group and Chair of the Audit Committee for LoveFilm UK Limited.

Other current appointments

– NED and member of the Audit, Risk and Compliance Committee at Datatec Ltd.

– NED and Chair of the Audit Committee at Deliveroo.

Skills and competencies

Rick has extensive experience and a deep understanding of technology focused R&D businesses. He has driven value and transformation throughout his executive career which will further reinforce the ability of Smith+Nephew to grow and develop into new and existing markets. Rick brings significant financial expertise as a well-regarded former FTSE 100 Chief Financial Officer, NED and Audit Committee Chair.

Nationality

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Marc Owen (61)

Independent Non-Executive Director

Appointed in October 2017.

Marc was appointed as a Member of the Nomination & Governance Committee on 28 March 2020.

Career and experience

Marc graduated from Oxford University with a BA and BCL in Law. In 1984 he was called to the Bar, following four years at Corpus Christi College Cambridge as a fellow and director of studies in law. He decided upon a corporate career and undertook an MBA at Stanford University. Marc commenced his healthcare and technology career at McKinsey & Company where he progressed to senior partner and eventually a founding partner of McKinsey’s Business Technology Office. In 2001, Marc joined McKesson Corporation and served as Executive Vice President and member of their Executive Committee. He delivered strategic objectives and led over 40 acquisitions and divestments over a 10-year period. In late 2011 he headed Mckesson Speciality Health, which operates over 130 cancer centres across the US and provides market intelligence, supply chain services, patient access to therapy, provider and patient engagement and clinical trial support. In 2014, he was appointed Chair of the European Management Board at Celesio AG. He retired in March 2017 once he had improved operations, set the strategy and recruited his successor.

Other current appointments

– N/A.

Skills and competencies

Marc is a proven leader with an astute strategic vision, capable of building significant international healthcare businesses. He has strong commercial healthcare expertise, which the Board values deeply and makes him ideally placed to Chair the Compliance & Culture Committee.

Nationality

Graphic British

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Angie Risley (62)

Independent Non-Executive Director

Appointed in September 2017.

Angie was appointed as a Member of the Compliance & Culture Committee on 8 April 2020.

Career and experience

After graduating from Exeter University, Angie joined United Biscuits followed by Pizza Hut (UK) Ltd as Human Resources Director, a joint venture between PepsiCo, Inc. and Whitbread plc. After five years she joined Whitbread plc, becoming an Executive Director responsible for HR and Corporate Social Responsibility in 2004. Between 2007–2013 she was the Group HR Director for Lloyds Banking Group, joining J Sainsbury plc as Group HR Director and a member of their Operating Board in January 2013. Over the years, Angie has been a member of the Low Pay Commission and has held a number of Non-Executive Directorships with Biffa plc, Arriva and Serco Group plc, and now Smith+Nephew. At Serco Group plc she was the Chair of the Remuneration Committee. Previously she has attended Remuneration Committees of Whitbread plc, Lloyds Banking Group, Arriva and now J Sainsbury plc.

Other current appointments

– J Sainsbury plc Group HR Director and member of their Operating Board.

Skills and competencies

Angie is a well-regarded FTSE 100 Human Resources Director, proven Non-Executive Director and Remuneration Committee Chair. She has gained experience in a wide range of sectors, including a regulated environment. This diversity of experience is welcomed by the Board and the Remuneration Committee. Angie is also an additional resource and sounding board for Smith+Nephew’s own internal Human Resources function.

Nationality

Graphic British

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Bob White (58)

Independent Non-Executive Director

Appointed on 1 May 2020.

Bob was appointed a Member of the Compliance & Culture Committee on 27 July 2020 and as a Member of the Remuneration Committee on 28 July 2020.

Career and experience

Bob graduated from Cleveland State University in 1985 with a BBA in Marketing and later achieved an MBA from Case Western Reserve University. He is a Fellow of the American College of Healthcare Executives.

In 1986, Bob joined IBM Corporation and progressed to become their Healthcare Solutions General Manager in 1995 for EMEA regions. Bob has held a number of senior Vice President positions throughout his career, including at Chemdex Corporation, Accelrys Inc., SourceOne Healthcare Technologies, Inc., GE Healthcare and Covidien as President for Emerging Markets and President for Respiratory and Monitoring Solutions. He then became Senior Vice President and President of Medtronic Asia Pacific, having led the integration of Covidien Asia Pacific when it was acquired by Medtronic plc in 2015. Bob is currently a member of the Medtronic Executive Committee.

Other current appointments

– Executive Vice President and President, Medical Surgical Portfolio at Medtronic plc.

Skills and competencies

Bob is an experienced leader with more than 25 years’ worth of industry relevant experience. He is an influential and well-known figure in the medical technology sector and has an impressive track record in delivering growth and fostering innovation. He brings valuable global medical technology insight to the Board, which will prove fundamental in helping to shape and develop the future strategic direction of Smith+Nephew.

Nationality

Graphic American

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Vinita Bali (65)

Independent Non-Executive Director

Appointed in December 2014.

Prior to her retirement from the Board, Vinitia was a Member of the Remuneration Committee and Compliance & Culture Committee.

Career and experience

Vinita holds an MBA from the Jamnalal Bajaj Institute of Management Studies, University of Bombay and a BA in Economics from the University of Delhi. She spent her career working for large global companies – Cadbury Schweppes plc and The Coca-Cola Company, holding senior positions in marketing and general management. Vinita was Managing Director and Chief Executive Officer of Britannia Industries Limited, a leading Indian publicly listed food company from 2005 to 2014.

Other current appointments

– NED of Syngene International Limited.

– NED of Bunge Limited.

– NED of CRISIL India (a Standard & Poor company).

– Member of the Advisory Board of PwC India.

– NED of Cognizant Technology Solutions Corporation, which is listed on NASDAQ (NASDAQ: CTSH).

Vinita retired as a Non-Executive Director of Smith & Nephew plc on 31 December 2020, on completion of six years’ service.

Nationality

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The Rt. Hon Baroness Virginia Bottomley of Nettlestone DL (72)

Independent Non-Executive Director

Appointed in April 2012.

Virginia will continue to serve as a Member of the Remuneration Committee, Nomination & Governance Committee and Compliance & Culture Committee until her retirement from the Board at the Annual General Meeting in April 2021. She will not stand for re-election.

Career and experience

Virginia was a Member of Parliament between 1984 and 2005. She served successively as Secretary of State for Health and then Culture, Media and Sport. She became a Life Peer in 2005. Virginia was formerly a Director of Bupa and AkzoNobel N.V.

Other current appointments

– Director of International Resources Group Limited, where she is Chair of Board & Chief Executive Officer Practice at Odgers Berndtson.

– Member of the International Advisory Council of Chugai Pharmaceutical Co.

– Chancellor of University of Hull.

– Sheriff of Kingston upon Hull.

– Trustee of The Economist Newspaper.

Virginia will retire as a Non-Executive Director of Smith & Nephew plc at the Annual General Meeting in April 2021, following completion of nine years’ service.

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Susan Swabey (59)

Company Secretary

Joined Smith+Nephew in May 2009 as Company Secretary with responsibility for board support and corporate governance, employee and executive share plans and subsidiary governance. Susan is based in Watford, UK.

Other current appointments

– Chair of the CBI Companies Committee.

– Chair of ShareGift, the share donation charity.

– Member of the Financial Reporting Council Lab Steering Group.

Skills and experience

Susan holds an MA from Corpus Christi College Oxford in Literae Humaniores and is a Fellow of The Chartered Governance Institute.

Susan has over 35 years’ experience as a Company Secretary in a wide range of companies including Prudential plc, Amersham plc and RMC Group plc. Her work has covered board support, corporate governance, remuneration, corporate transactions, group risk management, share registration, listing obligations, corporate social responsibility, pensions, insurance and employee and executive share plans. Susan is a frequent speaker on corporate governance and related matters.

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Roland Diggelmann is supported in the day-to-day management of the Group by Anne-Françoise Nesmes, Chief Financial Officer, and a strong team of Executives.

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Brad Cannon (53)

President Sports Medicine & ENT

Joined Smith+Nephew in 2012 and has since been the President of Smith+Nephew’s Europe and Canada business, the Company’s Chief Marketing Officer, and now serves as the President of the Global Sports Medicine and Ear, Nose and Throat business. Brad is based in Andover, US.

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Skills and experience

Brad was most recently the Chief Marketing Officer and prior to that the President of Europe and Canada, where he successfully led the commercial business in those regions. He has also served as the President of Global Orthopaedic Franchises, leading Smith+Nephew’s Reconstruction, Endoscopy, Trauma and Extremities businesses. Prior to Smith+Nephew, Brad worked in Medtronic plc’s Spine and Biologics division. From 2009, he was responsible for Medtronic plc’s Spine International division and held positions heading US sales and global commercial operations. Brad is a graduate of Washington and Lee University, and the Wharton School of Business at the University of Pennsylvania.

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Peter Coenen (59)

President EMEA Region

Joined Smith+Nephew in September 2020 with responsibility for Europe, the Middle East and Africa (EMEA). Peter is based in Zug, Switzerland.

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Skills and experience

Peter is an experienced cross-cultural leader and is adept at delivering results by building successful teams. Most recently, Peter was President of Terumo Interventional Systems, a Japan-based medical device company that is part of the Terumo Corporation. In addition to this role, Peter also acted as Terumo’s General Manager of its CEEMEA region (Central and Eastern Europe, the Middle East and Africa). During his seven-year tenure with Terumo, Peter helped drive growth by more than doubling both revenue and profitability. Prior to Terumo, Peter held a number of senior roles in Europe, the Middle East, Africa, Asia and Latin America with Guidant Corporation, Haemonetics Corporation and Boston Scientific Corporation.

Peter has a wealth of operational experience that will help drive business performance and bolster the future success of the EMEA region.

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Chief Business Development
& Corporate Affairs Officer

Joined Smith+Nephew in 2008 as Director of Investor Relations. From 2010 his responsibility expanded as Head of Corporate Affairs, including media, investor relations, global brand and government affairs, together with Strategic Planning. Between 2015 and 2018 he was also responsible for IT. In 2018 he took on additional responsibility for Business Development. Phil is based in Watford, UK.

​

Skills and experience

Prior to joining Smith+Nephew, Phil served as a senior Director at Deutsche Bank AG and predecessor firms for 13 years, providing corporate finance and equity capital markets advice to a variety of UK-based companies. He qualified as a chartered accountant with EY.

​

Nationality

Graphic British

​

​

Myra Eskes (49)

President APAC Region

Joined Smith+Nephew in May 2019 with responsibility for Asia Pacific. Myra is based in Singapore.

Skills and experience

Myra is a strong and highly respected leader with deep cross-cultural experience bringing more than two decades of enterprise-wide experience in finance, manufacturing, operations, sales and marketing. Most recently, Myra was President and Chief Executive Officer of GE Healthcare Southeast Asia, Korea, Australia and New Zealand, reporting directly to the Chief Executive Officer as part of the global management team. In this role, she was responsible for the diagnostic and interventional imaging, patient monitoring, healthcare digital and life sciences businesses.

Prior to this, Myra led the GE Life Sciences business for the Eastern & African growth markets, covering Turkey, the Middle East, Africa and Russia/Commonwealth of Independent States (CIS) countries. There, she drove growth in the region by working with customers who were investing in life sciences technologies and research, including pharmaceutical diagnostics, bioprocessing, services and in-vitro diagnostics. In addition to her diverse operational experience in complex and broad-based businesses around the world, Myra has a proven track record of driving strong revenue growth and increasing profitability. She has created high performing teams to deliver innovative medical devices and life sciences solutions on three continents and has a true passion for customers and improving access to quality healthcare.

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Nationality

Graphic Dutch

​

​

Simon Fraser (53)

President Advanced
Wound Management

Joined Smith+Nephew in January 2019 with commercial leadership responsibility for Advanced Wound Management in the US and global marketing for the Advanced Wound Management Franchise. Simon is based in Fort Worth, US.

​

Skills and experience

Simon brings more than 25 years’ of experience across medical devices, pharmaceuticals and diagnostics, including wound management. Importantly, he is a purpose-driven and accomplished business leader who has successfully managed large, global commercial organisations with full P&L responsibility while growing business and earning market share.

Prior to joining Smith+Nephew, Simon was Group Vice President of Dentsply Sirona’s Dental Implant Global Business Unit. Prior to this Simon was Vice President, US Commercial Infectious Diseases including corporate accounts at Abbott Laboratories. Simon joined Abbott following the acquisition of Alere Inc., where he had three successful years as the President of Latin America. Prior to these roles, Simon had a 15-year career with Johnson & Johnson, where he held increasingly senior commercial roles spanning surgical devices, wound management, implants and pharmaceuticals including both global strategic marketing and P&L responsibilities.

​

Nationality

Graphic American/Canadian

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Strategy

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on the business

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Board leadership and purpose continued

Executive team continued

  

  

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Graphic

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Graphic

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Graphic

Mark Gladwell (45)

President Operations
& GBS

Joined Smith+Nephew in August 2018 with responsibility for Global Manufacturing, Global Supply Chain, Global Procurement, Global Engineering and Global Operational Excellence, and all Operational Strategy and programmes including APEX projects related to Global Operations. From 2019 Mark also took responsibility for Global Business Services. Mark is based in Watford, UK.

​

Skills and experience

Mark joined Smith+Nephew from QIAGEN N.V., a provider of sample and assay technologies for molecular diagnostics, applied testing, academic and pharmaceutical research. There he was Senior Vice President of Global Operations responsible for global manufacturing, supply chain, quality assurance and control, regulatory affairs, and global customer service.

Mark is a seasoned operational leader bringing more than 20 years’ of experience in progressively senior operations roles across global organisations including DuPont de Nemours, Inc., AGFA Medical Imaging, Johnson & Johnson, and Alere Inc. Mark has experience of working and living in Europe and the US and operating global manufacturing and supply chain organisations with a significant focus and track record in delivering operational excellence transformation programmes.

​

Nationality

Graphic British

​

​

Melissa Guerdan (46)

Chief Quality & Regulatory
Affairs Officer

Joined Smith+Nephew in July 2018 with responsibility for Quality and Regulatory Affairs and assumed additional responsibility in 2019 for the Portfolio Compliance organisation, inclusive of the Group EU MDR. Melissa is based in Andover, US.

​

Skills and experience

Melissa brings more than 20 years’ of leadership experience in Quality and Regulatory Affairs spanning the pharmaceutical, medical device and biologics industries. Melissa has deep compliance and operations knowledge and has progressed through senior leadership roles in global organisations including Pfizer Inc., Baxter International Inc., Covidien and Alere Inc. Most recently, Melissa was Senior Vice President, Quality and Regulatory for Alere Inc., where she had executive responsibility for establishing enterprise vision, strategy and direction for all aspects of quality, compliance and regulatory affairs. Melissa is adept at inspiring diverse global organisations to achieve common goals and has consistently delivered material value at the enterprise level through transformational quality and regulatory improvement programmes.

Melissa holds a BA degree in Biology and Psychology, and holds an MBA from DePaul University.

​

Nationality

Graphic American

​

​

Skip Kiil (46)

President Orthopaedics

Joined Smith+Nephew in November 2018 with global responsibility for the Orthopaedics franchise which includes Reconstruction, Trauma, Extremities and Robotics. Skip is based in Memphis, US.

​

Skills and experience

Skip is a seasoned leader who brings a wealth of global experience from diverse medical technology companies, and importantly, significant global experience in Orthopaedics markets over an extended period. Prior to joining Smith+Nephew, Skip was most recently responsible for all Global Commercial Operations at NuVasive, Inc., and member of the senior executive leadership team. Prior to this, Skip spent three years with Alcon, a division of Novartis Corporation, based in Geneva, Switzerland, where he served as Surgical Head, Europe, Middle East, Africa and Russia. While at Alcon, Skip led the successful commercial transformation of its surgical business across both developed and emerging growth markets.

Before joining Alcon, Skip had a successful 12-year career with Stryker Corporation holding progressively senior positions in commercial leadership in the US as well as in global marketing. Skip also had general management experience in Japan, as well as group leadership responsibilities in Europe where he held the role of Vice President and General Manager of its Medical Surgical Group.

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Nationality

Graphic American

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Governance

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on the business

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Graphic

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Graphic

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Graphic

Elga Lohler (53)

Chief HR Officer

Joined Smith+Nephew in January 2002 as Director of HR and has since held progressively senior positions in Wound Management, Operations, Corporate Functions and Group. Elga became Chief Human Resources Officer in December 2015 and leads Global Human Resources and Internal Communication. Elga is based in Fort Worth, US.

​

Skills and experience

Elga has more than 25 years’ Human Resources experience. Prior to joining Smith+Nephew, Elga held Human Resources roles at Transnet SOC Ltd, Sensormatic (now Tyco International plc) and Advanced Tissue Sciences, Inc., which was acquired by Smith+Nephew in 2002. Through these roles, Elga has developed deep expertise in strategic planning and development, organisational design and effectiveness, restructuring and integration, and transformational change in support of business objectives. In her current role, Elga is responsible for driving Smith+Nephew’s human capital strategy across the enterprise in support of Smith+Nephew’s overall strategy.

Elga holds an undergraduate degree in Psychology and a Master’s degree in Organizational Psychology, both from the University of Witwatersrand in South Africa.

​

Nationality

Graphic American/South African

​

​

Catheryn O’Rourke (48)

Chief Legal & Compliance Officer

Joined Smith+Nephew in February 2013 and became Chief Legal Officer in May 2017 and Chief Legal & Compliance Officer in July 2018. Catheryn heads up the Global Legal and Compliance functions and also serves as the Chief Risk Officer. Catheryn is based in Andover, US.

​

Skills and experience

Prior to being appointed Chief Legal & Compliance Officer, Catheryn had various responsibilities within Legal as Assistant General Counsel – Litigation and Investigations. Prior to joining Smith+Nephew, Catheryn spent 11 years of her career with Davis Polk & Wardwell LLP.

Catheryn is a graduate of Princeton University and Harvard Law School.

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Nationality

Graphic American

​

​

Vasant Padmanabhan (54)

President Research & Development

Joined Smith+Nephew in August 2016 and is responsible for Research and Innovation, New Product Development, Clinical and Medical Affairs, and Clinical Operations. Vasant is based in Andover, US.

​

Skills and experience

Vasant is a medical technology executive with over 25 years of global R&D leadership experience. He holds a doctorate in Biomedical Engineering and has a proven track record of driving and delivering innovation from concept-to-commercialisation. Prior to Smith+Nephew, Vasant served as the Senior Vice President of Technical Operations at Thoratec Corporation, a leader in mechanical circulatory support solutions for the treatment of heart failure. In this role, he provided leadership to multiple technical functions including global R&D, Programme Management, Quality Affairs, and Operations. Prior to Thoratec Corporation and its successful acquisition by St. Jude Medical, Inc. in 2015, Vasant had an 18-year career at Medtronic plc, starting as a Staff Scientist and, progressing through more senior roles, ultimately becoming Vice President of Connected Care R&D Operations (2008-2012) and Vice President of Product Development for the Implantable Defibrillator Business (2012-2014). Vasant holds an MSc and a Ph.D. in Biomedical Engineering from Rutgers University and an MBA from the University of Minnesota – Carlson School of Management.

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Nationality

Graphic American

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​

​

​

Division of responsibilities

Roles and composition

Whilst we all share collective responsibility for the activities of the Board, some of our roles have been defined in greater detail below.

​

Chair

  

  

Senior Independent Director

– Building a well-balanced Board.

– Chairing Board meetings and setting Board agendas.

– Ensuring effectiveness of the Board and enabling the annual review of effectiveness.

– Encouraging constructive challenge and facilitating effective communication between Board members.

– Promoting effective Board relationships.

– Holding meetings with Non-Executive Directors in the absence of Executive Directors.

– Ensuring one-to-one discussions with each Board Member.

– Ensuring appropriate induction and development programmes.

– Ensuring effective two-way communication and debate with shareholders and stakeholders.

– Promoting high standards of corporate governance.

– Maintaining appropriate balance between stakeholders.

​

​

– Chairing meetings in the absence of the Chair.

– Acting as a sounding board for the Chair on Board-related matters.

– Acting as an intermediary for the other Directors where necessary.

– Available to shareholders and stakeholders on matters which cannot otherwise be resolved.

– Leading the annual evaluation into the Board’s effectiveness.

– Leading the search for a new Chair, if necessary.

​

​

​

​

​

​

Chief Executive Officer

  

  

Chief Financial Officer

  

  

Company Secretary

– Developing and implementing Group strategy.

– Recommending the annual budget and long-term strategic and financial plan.

– Ensuring coherent leadership of the Group.

– Managing the Group’s risk profile and establishing effective internal controls.

– Regularly reviewing organisational structure, developing executive team and planning for succession.

– Ensuring the Chair and Board are kept advised and updated regarding key matters.

– Maintaining relationships with shareholders and advising the Board accordingly.

– Setting the tone at the top with regard to culture, compliance and sustainability matters.

– Day-to-day running of the business.

​

​

– Supporting the Chief Executive Officer in developing and implementing the Group strategy.

– Leading the global finance function, developing key finance talent and planning for succession.

– Ensuring effective financial reporting, processes and controls are in place.

– Recommending the annual budget and long-term strategic and financial plan.

– Maintaining relationships with shareholders.

​

​

– Advising the Board on matters of corporate governance.

– Supporting the Chair and Non-Executive Directors.

– Point of contact for investors on matters of corporate governance.

– Ensuring good governance practices at Board level and throughout the Group.

​

​

​

​

​

​

​

​

Non-Financial Reporting Regulations

In accordance with The Companies, Partnerships and Groups (Accounts and Non-Financial Reporting) Regulations 2016 information can be found on the following pages of this 2020 Annual Report relating to the environment (pages 24–27 of this report and the 2020 Sustainability Report), social (pages 28–35 of this report and the 2020 Sustainability Report), anti-corruption and anti-bribery matters (pages 27 and 33), employees (pages 28–35) and human rights (page 29).

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Strategy

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​

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​

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Governance

​

​

​

​

​

​

​

Corporate governance framework

The Board is responsible to shareholders and stakeholders for approving the strategy of the Group, for overseeing the performance of the Group and evaluating and monitoring the management of risk. Each member of the Board has access, collectively and individually, to the Company Secretary and is also entitled to obtain independent professional advice at the Company’s expense, should they decide it is necessary in order to fulfil their responsibilities as Directors.

The Board delegates certain matters, as follows, to Board Committees, consisting of members of the Board:

​

Our Board

Audit Committee

Provides independent assessment of the financial affairs of the Company, reviews financial statements and controls oversight of the risk management process and key risks.

Manages use of internal and external auditors.

Remuneration Committee

Determines Remuneration Policy and packages for Executive Directors and Executive Officers, having regard to pay across our workforce.

Ensures alignment with our purpose, values and long-term strategy.

Nomination & Governance Committee

Reviews size, skills, experience, knowledge and composition of the Board, succession planning, diversity and governance matters.

Compliance & Culture Committee

Reviews and monitors and has oversight of ethics and compliance, quality and regulatory, culture, sustainability, stakeholder relationships and related legal matters across the Group.

Ad hoc committees

Ad hoc committees may be established to review and approve specific matters or projects.

>> See page 88

>> See page 106

>> See page 85

>> See page 98

​

​

The Board delegates certain matters, as follows, to Board Committees, consisting of senior executives:

​

Finance & Banking Committee

Approves banking and treasury matters, guarantees and Group structure changes relating to mergers, acquisitions and disposals.

Disclosures Committee

Approves release of communications to investors and Stock Exchanges. Reviews whether communications are inside information.

​

The Board delegates the day-to-day running of the business to Roland Diggelmann, Chief Executive Officer, who is assisted in his role by the Executive Committee comprising the executive team shown on pages 74-77. The governance framework below outlines the Executive Committee responsibilities and the structure of sub-committees reporting into the Executive Committee.

​

Executive Committee

Recommends and implements strategy, recommends budget and three-year plan to the Board for approval, ensures liaison between commercial and corporate functions, receives regular reports from sub-committees, monitors succession planning and talent pipeline below Board level, reviews major investments, divestment and capital expenditure proposals and approves business development projects. During 2020, an additional Committee named the Crisis Management team, was formed to manage the Company’s response to the COVID-19 pandemic.

​

Monthly Operating Review

Wider group of senior commercial and financial leaders reviews monthly commercial and operating results against budget, identifying gaps and agreeing remedial actions.

​

​

Franchise, Functional and Regional Leadership Meetings

Senior management meetings to drive performance across each franchise, function and region.

​

​

New Product Development

Defines portfolio allocation principles, reviewing and challenging current shape of portfolio, identifying gaps and opportunities and re-prioritising segments and geographies.

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​

​

​

​

​

​

Health, Safety & Environment Committee

Oversees health, safety and environmental matters.

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​

Inclusion & Diversity Council

Implements strategies to promote diversity and inclusion.

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​

Global Benefits Committee

Oversees all policies and processes relating to pensions and employee benefit plans.

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​

​

​

​

​

​

Group Ethics & Compliance Committee

Reviews compliance matters and country business unit or function compliance reports.

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Investment Committee

Oversees Corporate Development Strategy, monitors status of transactions and approves various stages in the merger, acquisition and disposal process.

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Sustainability Council

Monitors sustainability strategy and delivers agreed plan.

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Division of responsibilities continued

  

  

Strategy

  

    

  

Performance

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Responsibilities of the Board

​

The Schedule of Matters Reserved to the Board describes the role and responsibilities of the Board more fully and can be found on our website at www.smith-nephew.com.

​

​

​

– Approving the Group strategy including major changes to corporate and management structure.

– Approving acquisitions, mergers, disposals, capital transactions in excess of $50 million.

– Setting priorities for capital investment across the Group.

– Approving annual budget, financial plan, three-year business plan.

– Approving major borrowings and finance and banking arrangements.

– Approving changes to the size and structure of the Board and the appointment and removal of Directors and the Company Secretary.

– Approving Group policies relating to sustainability, health and safety, Code of Conduct and Code of Share Dealing and other matters.

– Approving the appointment and removal of key professional advisers.

​

​

​

– Reviewing performance against strategy, budgets and financial and business plans.

– Overseeing Group operations and maintaining a sound system of internal control.

– Determining the dividend policy and dividend recommendations.

– Approving the appointment and removal of the External Auditor on the recommendation of the Audit Committee.

– Approving significant changes to accounting policies or practices.

– Overseeing succession planning at Board and Executive Officer level.

– Approving the use of the Company’s shares in relation to employee and executive share incentive plans on the recommendation of the Remuneration Committee.

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​

​

​

February

– Reviewed and approved three-year strategic plan.

– Reviewed capital allocation policies.

– Reviewed APEX restructuring plans.

​

​

​

February

– Considered COVID-19 impact on the Company’s business.

– Reviewed financial performance.

– Considered payment of final dividend.

– Approved and noted Board and Committee membership changes, including changes in relation to the Chief Financial Officer.

​

​

​

​

April

– Reviewed 2020 funding actions in response to COVID-19.

​

​

​

Early and late March

– Considered COVID-19 impact scenarios.

– Reconfirmed payment of dividend in response to COVID-19.

​

​

​

​

July

– Received Corporate Development update.

– Reviewed preparations for bond issue.

​

​

​

April

– Considered COVID-19 impact on the Company’s business, employees and customers.

– Reviewed financial performance.

– Received update on Advanced Wound Management.

​

​

​

​

September

– Received Corporate Development update.

– Considered and approved bond issue.

​

​

​

May

– Considered COVID-19 impact on the Company’s business, employees and customers.

– Reviewed financial performance.

​

​

​

​

November

– Reviewed the strategic plan for 2021–2023.

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​

​

July

– Approved and declared payment of interim dividend.

– Considered COVID-19 impact on the Company’s business, employees and customers.

– Received updates on Orthopaedics franchise.

– Reviewed financial performance.

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​

​

​

December

– Received business update from Chief Executive Officer and considered the impact of COVID-19.

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​

​

September

– Reviewed financial performance.

– Received review of the performance of the business franchises, including Sports Medicine, ENT and Robotics.

– Received updates on Global Operations.

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​

​

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​

​

​

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October

– Reviewed financial business performance.

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​

​

​

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​

​

November

– Considered succession and development plans.

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Governance

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​

​

​

​

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Shareholder communications

  

    

  

Risk

  

    

  

Other matters

– Approving preliminary
announcement of annual results, the
publication of the Annual Report, the
half-yearly report, the quarterly
Trading Reports, the release of
price- sensitive announcements and
any listing particulars, circulars or
prospectuses.

– Approving the Sustainability Report.

– Maintaining relationships and
continued engagement with
shareholders.

​

​

​

– Overseeing the Group’s risk
management programme.

– Regularly reviewing the risk
register.

– Overseeing risk management
processes (see pages 53–65 for
further details).

​

​

​

February

– Approved Directors & Officers’ liability
insurance renewal.

– Approved 2019 Board evaluation
proposals.

– Received Legal update.

​

​

​

February

– Received Annual Risk Management
update.

​

​

​

April

– Approved appointment of Rick Medlock
on 9 April 2020.

– Received Legal update.

February

– Approved Preliminary Announcement
2019.

– Approved the Annual Report for 2019.

– Approved Notice of the 2020 Annual
General Meeting.

​

​

​

October

– Attended an interactive discussion on
key risks facing the Company and
considered principal risks.

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​

​

May

– Approved appointment of Bob White on
1 May 2020.

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​

​

​

​

​

​

July

– Approved appointment of Anne-
Françoise Nesmes on 27 July 2020.

April

– Noted updated arrangements and
preparations for the 2020 Annual
General Meeting and shareholder
audiocast to be held later that day.

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​

​

Stakeholders

​

​

​

​

​

​

– Overseeing and maintaining
relationships with stakeholders including shareholders, employees, customers, suppliers, regulators and governments.

​

​

​

September

– Received Legal update.

November

– Received Legal update.

– Approved appointment of Katarzyna
Mazur-Hofsaess on 1 November 2020.

May

– Approved Q1 2020 Trading Report.

​

​

​

February

– Approved Sustainability Report 2019.

– Approved Modern Slavery Statement
2019.

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​

​

July

– Approved H1 2020 Results
Announcement.

– Considered Company response to
ethnic diversity.

​

​

​

March

– Considered COVID-19 impact upon
employees and customers.

​

​

​

December

– Discussed and approved the findings
from the 2020 Board Effectiveness
Review undertaken by the Senior
Independent Director.

– Noted the resignation of Vinita Bali on
31 December 2020.

October

– Approved Q3 2020 Trading Report.

​

​

​

April

– Reviewed and approved updated APEX
restructuring plans noting impact upon
stakeholders.

​

​

​

November

– Approved holding the 2021 Annual
General Meeting as a hybrid meeting.

– Approved the commencement of share
forfeiture programme.

​

​

​

June

– Discussed company response to ethnic
diversity.

​

​

​

​

​

​

​

​

July

– Considered COVID-19 impact on the
Company’s employees, customers and
suppliers.

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​

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Graphic

Graphic

The newest Board members
have conducted most of
our induction programmes
virtually and have yet
to meet our fellow
directors face to face.”

Rick Medlock

Chair of the
Audit Committee

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Strategy

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Division of responsibilities continued

Responsibilities of the Board

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Board and Committee attendance

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​

​

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Board

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​

​

​

​

​

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Committee

​

  

​

  

​

  

Audit

  

Remuneration

  

Nomination
& Governance

  

Compliance
& Culture

Total meetings

​

​

​

11

​

8

​

6

​

3

​

4

​

​

Appointed

​

​

​

​

​

​

​

​

​

​

Roberto Quarta

​

December 2013

​

11/11

​

–

​

6/6

​

3/3

​

–

Graham Baker1

​

March 2017

​

5/5

​

–

​

–

​

–

​

–

Vinita Bali2

​

December 2014

​

11/11

​

–

​

6/6

​

–

​

4/4

Virginia Bottomley3

​

April 2012

​

11/11

​

–

​

6/6

​

3/3

​

4/4

Roland Diggelmann

​

March 2018

​

11/11

​

–

​

–

​

–

​

–

Erik Engstrom

​

January 2015

​

11/11

​

8/8

​

–

​

3/3

​

–

Robin Freestone4

​

September 2015

​

11/11

​

8/8

​

6/6

​

3/3

​

–

Marc Owen5

​

October 2017

​

11/11

​

8/8

​

–

​

2/2

​

4/4

Katarzyna Mazur- Hofsaess6

​

1 November 2020

​

3/3

​

–

​

–

​

–

​

–

Rick Medlock7

​

9 April 2020

​

8/8

​

5/5

​

–

​

–

​

–

Anne-Françoise Nesmes8

​

27 July 2020

​

6/6

​

–

​

–

​

–

​

–

Angie Risley9

​

September 2017

​

11/11

​

–

​

6/6

​

–

​

3/3

Bob White10

​

1 May 2020

​

7/7

​

–

​

3/3

​

–

​

2/2

​

1   Graham Baker resigned from the Board on 9 April 2020.

2   Vinita Bail retired from the Board on 31 December 2020, after six years’ of service.

3   Virginia Bottomley is due to retire from the Board at the Annual General Meeting on 14 April 2021, after 9 years’ of service.

4   Robin Freestone resigned as Chair of the Audit Committee on 1 September 2020. He remains Senior Independent Director and a member of the Audit Committee.

5   Marc Owen joined the Nomination & Governance Committee on 28 March 2020.

6   Katarzyna Mazur-Hofsaess was appointed to the Board on 1 November 2020.

7   Rick Medlock was appointed to the Board and Audit Committee on 9 April 2020. He was appointed as Chair of the Audit Committee on 1 September 2020.

8   Anne-Françoise Nesmes was appointed to the Board as Chief Financial Officer on 27 July 2020.

9   Angie Risley joined the Compliance & Culture Committee on 8 April 2020.

10 Bob White was appointed to the Board on 1 May 2020. He joined the Compliance & Culture Committee on 27 July 2020 and the Remuneration Committee on 28 July 2020.

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In advance of the Board and Committee meetings, the Chair met with the Non-Executive Directors in the absence of Executive Directors. In addition, the Chair held one-to-one discussions with each Board Member throughout the year.

  

  

The Executive Directors have determined that all our Non-Executive Directors are independent in accordance with both UK and US requirements. None of our Non-Executive Directors or their immediate families has ever had a material relationship with the Group. None of them receives additional remuneration apart from Directors’ fees, nor do they participate in the Group’s share plans or pension schemes. None of them serve as directors of any companies or affiliates in which any other Director is a director. The Board considers all external directorships prior to appointment, reviewing any potential conflict of interests and time commitment for both Executive Directors and Non-Executive Directors.

  

  

Management of conflicts of interest

None of our Directors or their connected persons, has any family relationship with any other Director or Officer, nor has a material interest in any contract to which the Company or any of its subsidiaries are, or were, a party during the year or up to 12 February 2021.

Each Director has a duty under the Companies Act 2006 to avoid a situation in which they have or may have a direct or indirect interest that conflicts or might conflict with the interests of the Company. This duty is in addition to the existing duty owed to the Company to disclose to the Board any interest in a transaction or arrangement under consideration by the Company.

If any Director becomes aware of any situation which might give rise to a conflict of interest, they must, and do, inform the rest of the Board immediately and the Board is then permitted under the Company’s Articles of Association to authorise such conflict. This information is then recorded in the Company’s Register of Conflicts, together with the date on which authorisation was given. In addition, each Director certifies on an annual basis that the information contained in the Register of Conflicts is correct.

When the Board decides whether or not to authorise a conflict, only the Directors who have no interest in the matter are permitted to participate in the discussion and a conflict is only authorised if the Board believes that it would not have an impact on the Board’s ability to promote the success of the Company in the long-term. Additionally, the Board may determine that certain limits or conditions must be imposed when giving authorisation. No actual conflicts have been identified, which have required approval by the Board. However, the situations that could potentially give rise to a conflict of interest have been identified and duly authorised by the Board and are reviewed on an annual basis.

Independence of Directors

We require our Non-Executive Directors to remain independent from management so that they are able to exercise independent oversight and effectively challenge management. We therefore continually assess the independence of each of our Non-Executive Directors.

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Outside directorships

We encourage our Executive Directors to serve as Non-Executive Directors of external companies. We believe that the work they do as Non-Executive Directors of other companies has benefits for their executive roles with the Company, giving them a fresh insight into the role of a Non-Executive Director. During 2020, Roland Diggelmann was also a Non-Executive Director of Accelerate Diagnostics, Inc. listed on the NASDAQ. Anne-Françoise Nesmes is also a Non-Executive Director of Compass Group plc listed on the London Stock Exchange. Anne-Françoise’s external appointment was known at the time of joining Smith+Nephew and the Chair and Board was satisfied that she had the capacity for the time commitment required.

Re-appointment of directors

In accordance with the Code, all Directors offer themselves to shareholders for re-election annually, except those who are retiring immediately after the Annual General Meeting. Each Director may be removed at any time by the Board or the shareholders.

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Director indemnity arrangements

Each Director is covered by appropriate directors’ and officers’ liability insurance and there are also Deeds of Indemnity in place between the Company and each Director. These Deeds of Indemnity mean that the Company indemnifies Directors in respect of any proceedings brought by third parties against them personally in their capacity as Directors of the Company. The Company would also fund ongoing costs in defending a legal action as they are incurred rather than after judgement has been given. In the event of an unsuccessful defence in an action against them, individual Directors would be liable to repay the Company for any damages and to repay defence costs to the extent funded by the Company.

Purchase of ordinary shares

Prior to May 2020, in order to avoid shareholder dilution, shares allotted to employees through employee share schemes were bought back on a quarterly basis and subsequently cancelled as stated in Note 19.2 of the Group accounts on page 197. The share buy-back programme for 2020 has been suspended in light of the COVID-19 pandemic. The programme remains under review.

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Composition, succession and evaluation

Board effectiveness review

The Board effectiveness review in 2020 was internally facilitated by Robin Freestone, Senior Independent Director, assisted by the Company Secretary. The 2020 review comprised a questionnaire completed by each member of the Board. This questionnaire focused on the progress made addressing the issues raised in previous Board evaluations, as well as looking into how the Board had handled particular topics throughout the year. Robin Freestone then conducted individual interviews with each Board member, where he also specifically discussed the performance of the Chair. In October 2020, he prepared a report, detailing his findings, which he shared with the Chair. The report was then discussed by the full Board in December 2020. In discussion, we concluded the Board operated effectively in spite of the challenges during the year. It looks forward to meeting physically again. Collectively, there was a good breadth of skills, backgrounds and experiences on the Board. The culture was open and collaborative and visits to different markets would return when possible. We did identify three key areas of improvement and the following recommendations were made:

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Recommendation 1

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Recommendation 2

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Recommendation 3

It would be useful to have external speakers presenting on industry and market competitiveness, to augment the internal perspective provided by management.

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Further improvements could be made to the measures in place to ensure that the views of stakeholders are considered at the time of every Board decision, by ensuring that presenters to the Board specifically address the potential impact of Board proposals on stakeholders.

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Arrangements should be made to facilitate informal Board interaction with each other and the executive team within a virtual environment to supplement formal Board discussions.

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The areas for attention identified in the 2019 review have been addressed as follows:

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Actions identified

  

  

Action taken

The recent change in Chief Executive Officer, after a relatively short period of tenure had highlighted the need for increased oversight at Board level of executive succession planning.

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The Board discussed succession planning during the year and in depth at the 2020 Board Strategy Review.

The full Board would welcome more involvement in the appointment of additional Non-Executive Directors.

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Additional Board Directors were involved at the interview stages in the appointment of the new Directors during 2020.

Positive feedback had been received on the Board site visits in 2019 to Memphis and to the Schulthess Klinik in Switzerland and more visits such as these would be welcomed.

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The travel restrictions during 2020 from the impact of COVID-19 meant the programme (which was to involve a visit to our robotics facility in Pittsburgh) had inevitably taken a step backwards. Whilst the Board enjoyed having virtual updates, including meeting a robotics surgeon, we look forward to meeting our stakeholders again physically when safe to do so.

The Compliance & Culture Committee Chair would work with the Committee and the Chief Executive Officer to further develop an employee engagement programme for 2020.

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In spite of the restrictions on travel and meetings during 2020, five Board/employee listening sessions were held, four of them virtually. Further detail is provided on page 103.

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The last externally facilitated Board effectiveness review was carried out in 2018 by Dr Tracy Long of Boardroom Review, who will be facilitating our next external review in 2021. The reviews in 2019 and 2020 were facilitated internally and led by the Senior Independent Director, supported by the Company Secretary.

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Composition, Succession and Evaluation continued

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Board development programme

Our Board development programme is directed to the specific needs and interests of our Directors. We focus the development sessions on facilitating a greater awareness and understanding of our business and stakeholders rather than formal training in what it is to be a Director. We value our visits to the different Smith+Nephew sites around the world, where we meet with the local managers of our businesses and see the daily operations in action. The opportunities for such visits have been limited in 2020 due to travel restrictions and social distancing measures. We look forward to resuming these site visits as soon as we are able.

We have however continued to provide our Directors with virtual opportunities to understand the business better as follows:

– At our Board meeting in September, our Chief R&D Officer, Vasant Padmanabhan presented on the latest developments in our Robotics strategy following the recent launch of the CORI platform. He was accompanied by Dr Jimmy Chow, the first surgeon to use this product and whose insights had helped with its development. This was a useful opportunity for the Board both to learn about an important new product and also to meet with a key customer.

– At our virtual strategy meeting in November, the Board met with the entire executive team and heard presentations on all areas of the business, learning about new products in the pipeline and innovative commercial strategies.

– Members of our Compliance & Culture Committee have held a number of Board/employee listening sessions both physically and virtually, where they have talked with employees and heard from them their views on what it means to work for Smith+Nephew. These sessions are discussed in more detail on pages 99 and 103.

The Chair regularly reviews the development needs of individual Directors and the Board as a whole.

  

  

Induction for new Directors

During 2020, we offered induction programmes for each of our new Directors: Anne-Françoise Nesmes, Rick Medlock, Bob White and Katarzyna Mazur-Hofsaess. These programmes were tailored to their individual skills and experiences and their roles on the Board. These induction programmes included:

– One-to-one meetings with senior executives to understand the roles played by our senior employees and specifically how we do things at Smith+Nephew.

– Meetings with our external advisers for example Slaughter and May, our corporate lawyers, KPMG LLP, our Auditor and Deloitte LLP, our Remuneration Committee adviser to explain the legal and regulatory background to their role on our Board and how these issues are approached at Smith+Nephew.

– Bob White attended an induction session focused on UK governance requirements relating to remuneration matters prior to joining the Remuneration Committee.

Most of the programmes were held virtually due to travel and meeting restrictions, although Rick Medlock was able to attend our Watford office in the period between lockdowns, where he met with a number of members of the finance team, toured our Expert Connect Centre and attended a hands-on product demonstration. Once travel and meeting restrictions are lifted, our new Directors look forward to continuing their induction programmes with site visits, meeting customers and employees and getting more familiar with our products.

Board development

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Graphic    Timeline 2020

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Board development

  

  

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February

– Board/employee listening session in Watford.

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Summer

– Further Board/employee listening sessions in EMEA and APAC.

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September

– Meeting with leading robotics surgeon – Dr Jimmy Chow.

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November

– Virtual meeting with entire Executive Committee.

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December

– Received business update from Chief Executive Officer.

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Nomination & Governance Committee report

 

 

 

 

Non-Executive Directors

The Committee has reviewed the composition of the Board and its committees to ensure that it continues to evolve to align with the new Strategic Imperatives and with the developing external regulatory environment.

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The Committee appointed Rick Medlock in April 2020 as an additional Non-Executive Director with recent and relevant financial experience to strengthen the financial expertise on the Board. In September 2020, Rick took over as Chair of the Audit Committee replacing Robin Freestone, who continues in his role as Senior Independent Director and remains a member of the Audit Committee. Rick has 30 years’ experience in financial management in large international companies and was formerly Chief Financial Officer of Worldpay plc, Misys plc and Inmarsat plc.

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Following the appointment of Roland Diggelmann in 2019 as our Chief Executive Officer, who had previously been one of our Non-Executive Directors, the Committee identified the need to strengthen the medical devices experience on the Board. We appointed Bob White in May 2020 and Katarzyna Mazur-Hofsaees in November 2020. Bob has over 25 years’ global medical devices experience and is a member of Medtronic’s executive team, heading up their Medical Surgical Portfolio. Katarzyna has a strong track record in medical devices including eight years as President of EMEA for Zimmer Biomet. She is currently Chief Executive Officer of the EMEA business of Fresenius.

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Vinita Bali stepped down as a member of the Board at the end of 2020 following six years’ service and Virginia Bottomley will be retiring from the Board at the Annual General Meeting, when she will have completed nine years’ service with the Company.

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Russell Reynolds advised the Committee on these appointments ensuring that in all cases, we were presented with a diverse set of candidates to consider.

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On 17 February 2021, we also appointed John Ma as a member of the Board. John is an established leader within the MedTech industry with a deep knowledge of the Asia-Pacific region and of surgical robotics, both significant areas of opportunity for Smith+Nephew.

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Membership

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The Terms of Reference for the Nomination & Governance Committee describe the role and responsibilities of this Committee more fully and can be found on our website at www.smith-nephew.com.

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In 2020, we held three meetings. In addition to members of the Committee, the Company Secretary, Chief Executive Officer and Chief Human Resources Officer also attended all or some of the meetings.

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Since the year end, we have also discussed the future structure of the Board and its committees and completed our year end governance processes.

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During the year, there were four new Board appointments. Members of the Committee were involved in the interview and selection process in each case and recommended the appointments to the full Board.

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Appointment of
Chief Financial Officer

In April, we announced the appointment of Anne-Françoise Nesmes as Chief Financial Officer, replacing Graham Baker, who left the Company in May to pursue his career elsewhere. Anne-Françoise has strong FTSE 100 financial leadership experience and joined us from Merlin Entertainments, where she was Chief Financial Officer. Prior to that, she was Chief Financial Officer at Dechra Pharmaceuticals plc. She is also a Non-Executive Director and Chair of the Audit Committee at Compass Group plc. She joined us on 27 July 2020.

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March 2020

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1 Virginia Bottomley is due to retire from the Board and the Committee at the Annual General Meeting on 14 April 2021, after 9 years of service.

2 Mark Owen joined the Committee on 28 March 2020.

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Recent appointments
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Roberto Quarta

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Chair of the Nomination
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Smith+Nephew

Annual Report 2020

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Composition, Succession
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Nomination & Governance

Committee report

Continued

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Diversity

We aim for our Board to have a wide range of backgrounds, skills and experiences. We also value a diversity of outlook, approach and style in our Board members. We believe that a balanced Board is stronger and better equipped to consider matters from a broader perspective, understanding the views of our stakeholders as well as our shareholders and therefore come to decisions that have considered a wider range of issues and perspectives than would be the case in a more homogenous Board.

We believe the Board’s composition gives us the necessary balance of diversity, skills, experience, independence and knowledge to ensure we continue to run the business effectively and deliver sustainable growth. In order to ensure that our Board remains diverse, we analyse the skills and experiences we require against the skills and experiences on our Board using the matrix below. We review this matrix regularly to ensure that it is refreshed to meet the changing needs of the Company.

  

  

Diversity is not simply a matter of gender, ethnicity, social or other measurable characteristics. Diversity of outlook and approach is harder to measure than gender or ethnicity but is equally important. A Board needs a range of skills from technical adherence to governance or regulatory matters to understanding the business in which we operate and the needs of our stakeholders. It needs some members with a long corporate memory and others who bring new insights from other fields.

There needs to be both support and challenge on the Board as well as a balance of gender, ethnicity, industry, commercial and international experience. When selecting new members for the Board, we take these considerations into account, as well as professional background. A new Board member needs to fit in with their fellow Board members, but should also provide a new way of looking at things.

We will continue to appoint our Directors on merit, valuing the unique contribution that they will bring to the Board, regardless of gender, ethnicity or any other diversity measure.

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Succession planning

Following the changes to the executive team in 2018 and 2019 and the move to the franchise led organisational structure, 2020 has been a period of greater stability. The new executive team has been completed with the appointment of Anne-Françoise Nesmes as Chief Financial Officer and Peter Coenen as President of EMEA. The Board and Nomination & Governance Committee have monitored the changes to the organisational structure and approved changes to key leadership roles. Individual Directors have acted as a sounding board for the executive team when considering succession plans in key areas.

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In November, the Board as a whole reviewed succession plans for Executives below Board level. These plans included consideration of diversity in the executive pipeline. Pages 74–77 gives details of the members of the Executive Committee, over a third of whom are female, with one member of Asian ethnicity. The Committee will continue to monitor diversity in the executive pipeline.

Governance

During the year, the Nomination & Governance Committee also addressed a number of governance matters.

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We received updates from the Company Secretary on new developments in corporate governance and reporting in the UK.

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We reviewed the independence of our Non-Executive Directors, considered potential conflicts of interest and the diversity of the Board and made recommendations concerning these matters to the Board.

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During 2021 our focus will include:

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– Continued oversight of succession planning below Board level.

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Skills and experience matrix

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CEO

Financial

International

Healthcare/
Medical Devices

Emerging market

Six members of the Board are either current or recent Chief Executive Officers.

Three members of the Board have recent and relevant financial experience.

Ten members of the Board have international experience.

Eight members of the Board have different levels of experience within the Healthcare industry and five members have medical devices experience.

Six members of the Board have Emerging Market experience.

UK Governance

Remuneration

Gender

Ethnic

Other

Seven members of the Board have considerable experience of working in a UK listed environment and six members of the Board have experience of the US listed environment.

Four members of the Board have Remuneration Committee experience within a UK listed context.

Eight members of the Board are male and four are female.

Eleven members of the Board are white and one is of Asian ethnicity.

Various Board members bring experiences in a variety of fields including customer focus, investment markets, government affairs, sustainability and digital.

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Responsibilities of the
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Corporate Governance

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– Reviewing the size and composition of the Board.

– Overseeing Board succession plans.

– Recommending the appointment of Directors.

– Monitoring Board diversity.

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– Overseeing governance aspects of the Board and its Committees.

– Overseeing the review into the effectiveness of the Board.

– Considering and updating the Schedule of Matters Reserved to the Board and the Terms of Reference of the Board Committees.

– Monitoring external corporate governance activities and keeping the Board updated.

– Overseeing the Board Development Programme and the induction process for new Directors.

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February

– Approved the re-appointment of Directors who had completed three or six years’ service and the annual appointment of Directors serving in excess of six years.

– Reviewed and updated the Committee membership, including approval of the Audit Chair Elect appointment.

– Approved appointment of Anne-Françoise Nesmes, as Chief Financial Officer.

– Received an update on the search for an additional Non-Executive Director with international medical devices experience.

– Considered succession planning required with regard to ensuring the promotion of diversity of gender, social and ethnic backgrounds on the Board.

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February

– Reviewed and approved the Schedule of
Matters Reserved to the Board and the
Terms of Reference of the Board
Committees.

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March

– Approved the appointment of Bob White as Non-Executive Director with international medical devices experience.

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September

– Approved the appointment of Katarzyna Mazur-Hofsaess as additional Non-Executive Director with international medical devices experience.

– Received an update on the progress of the appointment of a Non-Executive Director with focused healthcare experience and a broader portfolio focus with regard to ensuring diversity of experience.

– Approved the additional external appointment of Anne-Françoise Nesmes as Audit Chair of Compass Group plc.

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Diversity of outlook

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Annual Report 2020

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Audit, Risk and Control

Audit Committee report

  

  

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– Challenged the work to improve the effectiveness of US collections. Thoroughly understanding the impact of COVID-19 and monitoring those improvements to the collection process identified.

– Continued vigilance over our IT control environment and cybersecurity, which has been heightened during the pandemic. The IT Controls process improvement plan has been closely monitored by the Committee. Following the Audit Committee’s recommendation, IT controls are now part of certain employees’ objectives.

– Increased monitoring of risk reporting to the Committee. This was partly in response to the increased level of uncertainty during the COVID-19 pandemic.

– Consideration of the extent to which we will be able to embed the Task Force on Climate-related Financial Disclosures (TCFD) framework into our decision making process in order to enable us to report against the TCFD framework in future years. We assessed the impact of climate change upon our financial statements and concluded there was no material impact.

– Monitored the impact of COVID-19 upon the physical verification of inventory and the ability to enter hospitals or third party warehouses. The Committee challenged management to ensure that sufficient evidence was obtained on the existence of this inventory.

In addition, the Committee reviewed letters received from and the response to our regulators, the Financial Reporting Council (FRC)1 and SEC, where no matters of significance were raised. The FX related HMRC case was closely monitored by the Committee, who were pleased with the outcome, along with the first phase of the APEX project, which should complete in 2021. In December, the Committee received a report from management on the acquisition, which closed on 4 January 2021, of the Integra business, outlining not only financial matters, but its timetable and a governance update.

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Membership

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This is my first Audit Committee report for Smith+Nephew, having taken over the role of Chair from Robin Freestone on 1 September 2020. I’d like to thank Robin for his smooth handover, following the half-year announcement and reiterate how grateful the Committee is that he has remained a member. His historical knowledge of both the Company and the Committee are both utilised and appreciated.

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In addition to discharging its role in accordance with its Terms of Reference, the Committee has met its commitments to provide assurance in respect of various non-routine matters. Areas of scrutiny for the Committee in 2020 have included:

– Reviewed and closely monitored the impact of COVID-19 upon our financial statements including the impact upon funding/liquidity and going concern to ensure the published information has not only been rigorously challenged by the Committee, but firmly stress tested by management and the Auditor and provides the usual fair, balanced and understandable statement in these challenging times.

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Member
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Rick Medlock (Chair)1,3

9 April 2020

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Robin Freestone1,2

September 2015

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Erik Engstrom

January 2015

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Marc Owen

October 2017

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1 Designated financial experts under the SEC Regulations or recent and relevant financial experience under the UK Corporate Governance Code.

2 Robin Freestone resigned as Chair of the Audit Committee on 1 September 2020. He remains Senior Independent Director and member of the Audit Committee.

3 Rick Medlock was appointed to the Board and Audit Committee on 9 April 2020. He was appointed Chair of the Audit Committee on 1 September 2020.

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Reviewing and

closely monitoring the

impact of COVID-19

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Chair of the Audit

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As newly appointed Chair of the Committee, I have requested additional updates on cybersecurity, Risk Management and Internal Controls. My appointment was shortly after Anne-Françoise Nesmes’ appointment as Chief Financial Officer; we have been able to share our initial positive insights. Much of the work at the December meeting related to preliminary financial matters for the 2020 year end, including internal controls and any impact from the letters and guidance published throughout the year from the FRC, which the Committee felt had been appropriately considered by management.

The Committee has been well briefed by the Company Secretary on the impending transition from the FRC to the Audit Regulatory and Governance Authority (ARGA) and recommendations will be considered when implemented, potentially in 2021.

KPMG have now completed their sixth year’s audit and continue to provide robust challenge to both management and the Committee.

We have negotiated and will continue to monitor auditor fees. From 1 January 2019, a new senior lead partner, Kamran Walji headed up our audit, under the guidance of our previous lead partner Stephen Oxley, whose five year tenure completed on 31 December 2019. The newly rotated senior partner was able to seamlessly and independently continue his position for the 2020 audits. We would like to thank KPMG for its work in conducting such a rigorous audit, most of which was done virtually.

  

  

Our focus for 2021 will include:

  

  

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– Monitoring ESG planning and reporting, including progress on TCFD and embedding it into decision making from the Executive Committee to the Board.

– Continued oversight of risk management process.

– Monitoring the process improvement plan for IT Controls.

– Further monitoring the impact of COVID-19 on the financial statements.

– Ensuring that we review and consider all UK governance changes following the establishment of Audit Reporting and Governance Authority (ARGA).

Graphic

Rick Medlock

Chair of the Audit Committee

The Terms of Reference of the Audit Committee describe the role and responsibilities more fully and can be found on our website at www.smith-nephew.com.

1 The letter from the FRC noted that its review provided no assurance that the Report and Accounts are correct in all material respects, and that the FRC’s role is not to verify the information provided, but to consider compliance with the reporting requirements. The FRC’s review is based on a review of the Annual Accounts and does not benefit from detailed knowledge of the business.

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Audit, Risk and Control continued

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Audit Committee report

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Significant matters related to the financial statements

We considered the following key areas of judgement in relation to the 2020 financial statements and at each half-year and quarterly trading report, which we discussed in all cases with management and the External Auditor:

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Valuation of inventories

  

  

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A feature of the Orthopaedics franchise (which accounts for approximately 60% of the Group’s total inventory and approximately 80% of the total provision for excess and obsolete inventory) is the high level of product inventory required, some of which is located at customer premises and is available for customers’ immediate use. Complete sets of products, including large and small sizes, have to be made available in this way. These sizes are used less frequently than standard sizes and towards the end of the product life cycle are inevitably in excess of requirements. Adjustments to carrying value are therefore required to be made to orthopaedic inventory to anticipate this situation. These adjustments are calculated in accordance with a formula based on levels of inventory compared with historical usage. This formula is applied on an individual product line basis and is first applied when a product group has been on the market for two years. This method of calculation is considered appropriate based on experience, but it does involve management estimation of customer demand, effectiveness of inventory deployment, length of product lives, phase-out of old products and efficiency of manufacturing planning systems. The impact of COVID-19 on the provision for excess and obsolete inventory has been assessed, specifically considering the impact of lower sales demand and increased inventory levels.

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Our action

At each quarter end, we received reports from, and discussed with, management the level of provisioning and material areas at risk. The provisioning level was 18% at 31 December 2020 (16% as at 31 December 2019). We challenged the basis of the provisions and concluded that the proposed levels were appropriate and have been consistently estimated.

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Liability provisioning

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The recognition of provisions for legal disputes is subject to a significant degree of estimation. Provision is made for loss contingencies when it is considered probable that an adverse outcome will occur and the amount of the loss can be reasonably estimated. In making its estimates, management takes into account the advice of internal and external legal counsel and uses third party actuarial modelling where appropriate. Provisions are reviewed regularly and amounts updated where necessary to reflect developments in the disputes. The ultimate liability may differ from the amount provided depending on the outcome of court proceedings and settlement negotiations or if investigations bring to light new facts.

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Our action

As members of the Board, we receive regular updates from the Chief Legal & Compliance Officer. These updates form the basis for the level of provisioning. The Group carries a provision relating to potential liabilities arising on its portfolio of metal-on-metal hip products of $336 million as of 31 December 2020. We received detailed reports from management on this position, including the actuarial model used to estimate the provision, and challenged the key assumptions, including the number of claimants and projected value of each claim. The provisions for legal matters have increased by $14 million during the year, primarily due to an increase in the metal-on-metal provision. We have determined that the proposed levels of provisioning at year end of $369 million included within ‘provisions’ in Note 17.1 in 2020 (2019: $355 million) were appropriate in the circumstances.

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Impairment

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In carrying out impairment reviews of acquisition intangible assets, a number of significant assumptions have to be made when preparing cash flow projections. These include the future rate of market growth, discount rates, the market demand for the products acquired, the future profitability of acquired businesses or products, levels of reimbursement and success in obtaining regulatory approvals. If actual results should differ or changes in expectations arise, impairment charges may be required, which would adversely impact operating results. Additionally, the non-current assets held by the Group at 31 December 2020 have been assessed to identify any indicators of impairment as a result of COVID-19, and several downside sensitivity analyses have been undertaken.

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Our action

We reviewed management’s reports on the key assumptions with respect to acquisition intangible assets – particularly the forecast future cash flows and discount rates used to make these calculations. We challenged the downside sensitivity analyses undertaken. We concluded that the carrying value of these assets is appropriately supported by the cash flow projections. We have also considered the disclosure surrounding these reviews, and concluded that the review and disclosure were appropriate.

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Other matters related to the financial statements

As well as the identified significant matters, other matters that the Audit Committee considered during 2020 were:

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Going concern

The uncertainty as to the future impact on the financial performance and cash flows of the Group as a result of the COVID-19 pandemic has been considered as part of the adoption of the going concern basis in these financial statements. We reviewed three-year projections as part of the Group’s Strategic Plan, and also more detailed cash flow scenarios to 31 December 2022 for going concern purposes and concurred with management that the continued adoption of the going concern basis is appropriate.

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Taxation

The Group operates in numerous tax jurisdictions around the world and is subject to factors that may affect future tax charges. We annually review policies and approve the principles for management of tax risks. We review quarterly reports from management evaluating the existing tax profile, tax risks and tax provisions. Based on a thorough report from management of tax liabilities and our challenge of the basis of any tax provisions recorded, we concluded that the levels of provisions and disclosures were appropriate.

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Trade receivables

We received reports from management assessing the impact of COVID-19 on the expected credit loss allowance against trade receivables. Current and expected collection of trade receivables since the start of the COVID-19 pandemic has been reflected in country-specific expected credit loss models on a reasonable and supportable basis where possible, taking into account macroeconomic factors such as government support. We concur with management that the expected recoverability of trade receivables balances has been reflected in the expected credit loss allowance.

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Post-retirement benefits

The Group has post-retirement defined benefit pension schemes, which require estimation in setting the assumptions. We received a report from management setting out their proposed assumptions for the UK and US schemes and concurred with management that these assumptions were appropriate.

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Since the year end

Since the year end we have also reviewed the results for the full year 2020, Annual Report and Accounts for 2020, and have concluded that they are fair, balanced and understandable. In coming to this conclusion, we have considered the description of the Group’s strategy and key risks, the key elements of the business model, which is set out on pages 16–17, risks and the key performance indicators and their link to the strategy.

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External auditor

Independence of external auditor Following a competitive tender in 2014, KPMG was appointed external auditor of the Company in 2015. We are satisfied that KPMG are fully independent from the Company’s management and free from conflicts of interest. Our Auditor Independence Policy, which ensures that this independence is maintained, is available on the Company’s website.

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We believe that the implementation of this policy helps ensure that auditor objectivity and independence is safeguarded. The policy also governs our approach when we require our external auditor to carry out non-audit services, and all such services are strictly governed by this policy.

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The Auditor Independence Policy also governs the policy regarding audit partner rotation with the expectation that the audit partner will rotate at least every five years. Kamran Walji became the Company’s Audit Partner with effect from 1 January 2019, following the five-year tenure of Stephen Oxley on 31 December 2019. The Audit Committee confirms it has complied with the provision of the Competition and Markets Authority (CMA) Order 2014.

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Effectiveness of external auditor

We conducted a review into the effectiveness of the external audit as part of the 2020 year end process, in-line with previous years. We sought the views of key members of the finance management team, considered the feedback from this process and shared it with management.

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During the year, we also considered the inspection reports from the Audit Oversight Board in the UK and determined that we were satisfied with the audit quality provided by KPMG.

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The Audit Committee regularly receives feedback from KPMG, including at each meeting where management present their summary of critical accounting estimates as at each quarter end.

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Overall therefore, we concluded that KPMG had carried out their audit for 2020 effectively.

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The Audit Committee continues to review not only the effectiveness of the external auditor, KPMG, but also its market competitiveness.

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Appointment of external auditor at Annual General Meeting

Resolutions will be put to the Annual General Meeting to be held on 14 April 2021 proposing the re-appointment of KPMG as the Company’s auditor and authorising the Board to determine its remuneration, on the recommendation of the Audit Committee in accordance with the CMA Order 2014.

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Disclosure of information to the auditor

In accordance with Section 418 of the Companies Act 2006, the Directors serving at the time of approving the Directors’ Report confirm that, to the best of their knowledge and belief, there is no relevant audit information of which the Auditor, KPMG, is unaware and the Directors also confirm that they have taken reasonable steps to be aware of any relevant audit information and, accordingly, to establish that the Auditor is aware of such information.

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Audit, Risk and Control continued

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Audit Committee report

Continued

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Non-audit fees paid to the Auditor

Non-audit fees are subject to approval in-line with the Auditor Independence Policy which is reviewed annually and forms part of the Terms of Reference of the Audit Committee.

The Audit Committee recognises the importance of the independence of the external auditor and ensures that the Auditor’s independence should not be breached. The Audit Committee ensures that the Auditor does not receive a fee from the Company or its subsidiaries that would be deemed large enough to impact its independence or be deemed a contingent fee. The total fees for permitted non-audit services shall be no more than 70% of the average of the fees paid in the last three consecutive financial years for the statutory audits of the Company and its subsidiaries.

Any pre-approved aggregate, individual amounts up to $25,000 may be authorised by the Group Treasurer and Senior Vice-President Group Finance respectively and amounts up to $50,000 by the Chief Financial Officer. Any individual amount over $50,000 must be pre-approved by the Chair of the Audit Committee. If unforeseen additional permitted services are required, or any which exceed the amounts approved, again pre-approval by the Chair of the Audit Committee is required.

  

  

Internal audit

The Internal Audit team, which reports functionally to the Audit Committee, carries out risk-based reviews across the Group. These reviews examine the management of risks and controls over financial, operational, IT and transformation programme activities.

The audit team, led by the Group Head of Internal Audit, consists of appropriately qualified and experienced employees. Third parties may be engaged to support audit work as appropriate.

The Group Head of Internal Audit has direct access to, and has regular meetings with, the Audit Committee Chair and prepares formal reports for Audit Committee meetings on the activities and key findings of the function, together with the status of management’s implementation of recommendations. The Audit Committee has unrestricted access to all internal audit reports, should it wish to review them.

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During the year, the team completed 36 risk-based audits and reviews across the Group. These included: financial controls effectiveness reviews across the EMEA, APAC, US and LATAM regions; IT and various programme assurance reviews ranging from cybersecurity, EU MDR preparedness, IT controls effectiveness; and Group-level reviews of Enterprise Risk Management effectiveness, Shared Services operations, and benefits arising from change programmes and acquisitions. Key issues noted during reviews included the need for all controls operation to always be fully documented. Management has taken swift action to implement Internal Audit’s recommendations. The team was able to continue to operate successfully during the COVID-19 pandemic. Although it was not possible to travel, extensive use was made of data extraction and analysis techniques, supplemented by documentation review and interviews.

The function carries out its work in accordance with the standards and guidelines of the Institute of Internal Auditors. Its performance is annually assessed using a structured questionnaire, allowing Non-Executive, Executive and senior management, plus the external auditor, to comment on key aspects of the function’s performance. The Audit Committee, which re-approved the function’s charter in December 2020, has satisfied itself that adequate, objective internal audit standards and procedures exist within the Group and that the Internal Audit function is effective.

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The following reflects the non-audit fees incurred with KPMG in 2020, which were approved by the Chair of the Audit Committee. This fee relates to routine services provided by the Auditor in respect of the bond issue in September 2020 and was deemed by the Committee not to infringe auditor objectivity or independence.

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2020 

$ million

2019 

$ million 

Audit related services

0.4 

0.3 

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The ratio of non-audit fees to audit fees for the year ended 31 December 2020 is 0.06. The ratio of non-audit fees to audit fees for the year ended 31 December 2019 was 0.05.

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Full details are shown in Note 3.2 of the Notes to the Group accounts.

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Audit fees paid to the auditor

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Fees for professional services provided by KPMG, the Group’s independent auditor in each of the last two fiscal years, in each of the following categories were:

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2020 

$ million

2019 

$ million 

Audit fees

7.0 

6.5 

Audit related fees

0.4 

0.3 

Total

7.4 

6.8 

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92

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Annual Report 2020

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Governance

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Risk management programme

Whilst the Board is responsible for ensuring oversight of strategic risks relating to the Company, determining an appropriate level of risk appetite, and monitoring risks through a range of Board and Board Committee processes, the Audit Committee is responsible for ensuring oversight of the processes by which operational risks, relating to the Company and its operations are managed and for reviewing financial risks and the operating effectiveness of the Group’s Risk Management process.

During the year, we reviewed our Risk Management processes and progress was discussed at our meetings in February, July, September and December. We approved the Risk Management programme for 2020 and monitored performance against that programme, specifically reviewing the work undertaken by the risk champions across the Group, identifying the risks which could impact their areas of our business.

The Risk Management programme in 2020 followed the updated risk management policy and manual rolled out across the Company in 2020. This programme combines a ‘bottom-up’ approach (whereby risks are identified within business areas by local risk champions working with their leadership teams), with a ‘top-down’ approach (when the Executive Committee meets as the Risk Committee to consider the risks facing the Group at an enterprise level).

Throughout the year, the Audit Committee maintained oversight of this programme. We reviewed the principal risks identified and the heat maps prepared by management showing how these risks were being managed. We considered where the risk profile was changing.

Since the year end, we have reviewed a report from the Group Head of Internal Audit into the effectiveness of the Risk Management programme throughout the year. We considered the principal risks, the actions taken by management to review those risks and the Board risk appetite in respect of each risk.

  

  

We concluded that the Risk Management process during 2020 and up to the date of approval of this Annual Report was effective. Work will continue in 2021 and beyond to continue to enhance the process.

» See pages 53–65 for further information on our Risk Management Process

Viability Statement

We also reviewed management’s work in conducting a robust assessment of those risks which would threaten our business model and the future performance or liquidity of the Company, including its resilience to the threats of viability posed by those risks in severe but plausible scenarios. Management have considered various scenarios in assessing the impact of COVID-19 on future financial performance and cash flows, with the key judgement applied being the speed and sustainability of the return to a normal volume of elective procedures in key markets, including the impact of a further extended wave of restrictions on elective procedures in the first half of 2021 and the subsequent recovery. This assessment included stress and sensitivity analyses of these risks to enable us to evaluate the impact of a severe but plausible combination of risks. We then considered whether additional financing would be required in such eventualities. Based on this analysis, we recommended to the Board that it could approve and make the Viability Statement on page 64.

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Annual Report 2020

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Audit, Risk and Control continued

Responsibilities of
the Audit Committee

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Financial accounting
and reporting

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December

– Reviewed accounting and reporting matters for 2020, including impact of COVID-19.

– Reviewed and approved trading/non-trading policy, previously approved in February 2020.

– Reviewed 2020 Annual Report timeline and design work.

– Reviewed KPMG’s Audit and Controls update, including the impact of COVID-19.

  

   

  

– Reviewing significant financial reporting judgements and accounting policies and compliance with accounting standards.

– Ensuring the integrity of the financial statements and their compliance with UK and US statutory requirements.

– Ensuring the Annual Report and Accounts are fair, balanced and understandable and recommending their adoption by the Board.

– Monitoring announcements relating to the Group’s financial performance.

  

   

  

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Risk management

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– On behalf of the Board, reviewing and ensuring oversight of the processes by which risks are managed, through regular functional reports and presentations and reporting any issues arising out of such reviews to the Board.

– Reviewing the process undertaken and deep-dive work required to complete the Viability Statement and recommending its adoption to the Board.

– Reviewing the impact of risk management and internal controls and working closely with the Compliance & Culture Committee.

– Overseeing risk management processes (see pages 53–65 for further details).

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Early February

– Reviewed Q4 2019 accounting and reporting matters.

– Report from KPMG on 2019 results, audit and Sarbanes-Oxley (SoX).

– Reviewed draft 2019 Annual Report, including report of the Audit Committee.

– Assessed compliance with UK and US governance requirements.

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Late February

– Approved the Annual Report and Accounts for 2019, including report of the Audit Committee – confirming fair, balanced and understandable.

– Noted draft 2019 full year results announcement.

– Reviewed effectiveness of KPMG, including collation of senior stakeholders’ views.

– Report from KPMG on 2019 statements – Unqualified Opinion.

– Approved letter of representation for 2019.

– Confirmed Going Concern and Viability Statement.

– Reviewed draft Q4 audited press release and Chief Financial Officer presentation.

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Early February

– Risk management update.

– Review of principal risks through endorsement of Viability Statement.

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July

– Received risk management update, including the impact of COVID-19.

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April

– Debrief of 2019 annual report process and reviewed plan and timetable for 2020.

– Reviewed summary of Group Company audits.

– Approved Senior Finance Officers Code of Ethics.

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September

– Received interim risk management update for new Chair.

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December

– Received a risk management update.

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May

– Reviewed and endorsed 2020 Q1 Trading Report, announcement and presentation, including the impact of COVID-19.

– Noted KPMG’s update.

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July

– Reviewed and endorsed H1 results, and announcement, considering the impact of COVID-19, including on going concern.

– Report from KPMG on H1 results.

– Approved letter of representation for H1 2020.

– Approved 2020 external audit engagement letter.

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September

– Noted an update on progress in reducing the level of US receivables.

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October

– Reviewed and endorsed Q3 Trading Report and announcement, including impact of COVID-19.

– Noted update from KPMG on review of Q3 Trading Report.

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Strategy

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Governance

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Internal audit

  

   

  

Internal controls

  

   

  

Other matters

– Agreeing Internal Audit plans and reviewing reports of Internal Audit work.

– Monitoring the effectiveness of the Internal Audit function.

– Reviewing the control observations made by the Internal Auditor, the adequacy of management’s response to recommendations and the status of any unremediated actions.

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– Monitoring the effectiveness of internal controls and compliance with the UK Corporate Governance Code 2018 and the SoX Act, specifically sections 302 and 404.

– Reviewing the operation of the Group’s risk mitigation processes and the control environment over financial risk.

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Early February

– Approved 2019 external non-audit fees.

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Late February

– Noted consulting fees to PwC, EY and Deloitte for 2019.

– Approved Terms of Reference.

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April

– Noted appointment of Rick Medlock as Independent Non-Executive Director and Chair Elect of the Committee and resignation of Graham Baker, Chief Financial Officer.

– Received treasury, pensions, insurance and covenant updates.

– Cybersecurity update.

– Project APEX update.

– Approved the Company’s policy and report on Conflict Minerals for submission to NYSE.

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Early February

– Considered SoX 2019 audit process and MAPs update.

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Late February

– Reviewed effectiveness of Internal Audit including the collation of senior stakeholders’ views.

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Late February

– Reviewed effectiveness of Internal Controls over financial reporting and SoX.

– Reviewed S302 and S906 certifications.

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April

– Received an update on progress and the 2020 Internal Audit Plan, including the impact of COVID-19.

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April

– Considered SoX and MAPs Planning for 2020 including S404 scope.

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July

– Reviewed progress on the 2020 Internal Audit Plan, including the impact of COVID-19.

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July

– Reviewed new process for the completion of SoX and MAPs year end work, including the impact of COVID-19.

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July

– Noted appointment of Anne-Françoise Nesmes, Chief Financial Officer.

– Approved non-audit fees in relation to the Company’s bond issue.

September

– Received an update on 2020 progress, including the impact of COVID-19.

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September

– Considered SoX and MAPs progress.

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December

– Reviewed progress against the Internal Audit Plan and approved 2021 Internal Audit Plan and 2021 Internal Audit Charter.

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October

– Reviewed update on IT controls.

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September

– Noted the appointment of Rick Medlock as Chair of the Committee.

– Update on tax matters.

– Update on cybersecurity, including impact of COVID-19.

– Project reports including APEX.

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December

– Considered SoX and MAPs progress, including the impact of COVID-19.

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External auditor

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– Overseeing the Board’s relationship with the external auditor.

– Monitoring and reviewing the independence and performance of the external auditor and evaluating their effectiveness.

– Making recommendations to the Board for the appointment or re-appointment of the external auditor.

– Monitoring and approving the external auditor’s fees.

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Fraud & whistle-blowing

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December

– Received updates on cybersecurity, inventory, including impact of COVID-19 Sustainability, TCFD, the Integra acquisition and the Finance Talent Review.

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– Receiving reports on the processes in place to prevent fraud and to enable whistle-blowing.

– If significant, receive and review reports of potential fraud or whistle-blowing incidents. Reviewed Internal Audit report on fraud.

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Graphic

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Early February

– Reviewed year end report, including fraud.

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Early February

– Approved 2019 external audit fees.

– Noted independence of KPMG.

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Late February

– Reviewed effectiveness and independence and concluded their effectiveness.

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April

– Noted external audit plan.

– Approved external auditor fees for 2020.

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A picture containing text, indoor, wall, person

Description automatically generated

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I should like to thank
Robin Freestone for his
smooth handover to me.
We value his historical
knowledge of the
Company and
the Committee.”
​

Rick Medlock

Chair of the
Audit Committee

July

– Approved engagement letter for 2020.

– Noted external audit plan updates.

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October

– Approved KPMG 2020 fee schedule.

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Annual Report 2020

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the Audit Committee
continued

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The management of each country and Group function is responsible for the establishment, maintenance and review of effective financial controls within their business unit or function.

The Group’s IT organisation is responsible for the establishment of effective IT controls within the core financial systems and underlying IT infrastructure.

The Financial Controls & Compliance Group has responsibility for the review of the effectiveness of controls operating in the countries, functions and IT organisation, either by performing testing directly; reviewing testing performed in-country; or utilised a qualified third party to perform this management testing on its behalf.

The Group Finance Manual sets out financial and accounting policies, and is updated regularly. The Group’s Minimum Acceptable Practices (MAPs) were updated in 2020 with a new manual. The business is required to self-assess their level of compliance with the MAPs on a regular basis and remediate any gaps.

MAPs compliance is validated through spot-checks conducted by the Financial Controls & Compliance Group and during both Internal Audit and external audit visits. The technology solution to facilitate the real time monitoring of the operation and testing of controls has been partially implemented in 2020 and this will be completed in 2021.

There are clearly defined lines of accountability and delegations of authority.

The Internal Audit function executes a risk-based annual work plan, as approved by the Audit Committee.

The Audit Committee reviews reports from Internal Audit on their findings on internal financial controls, including compliance with MAPs and from the SVP Group Finance and the heads of the Financial Controls & Compliance, Taxation and Treasury functions.

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Business continuity planning, including preventative and contingency measures, back-up capabilities and the purchase of insurance.

Risk management policies and procedures including segregation of duties, transaction authorisation, monitoring, financial and managerial review and comprehensive reporting and analysis against approved standards and budgets.

A treasury operating framework and Group treasury team, accountable for all treasury activities, which establishes policies and manages liquidity and financial risks, including foreign exchange, interest rate and counterparty exposures. Treasury policies, risk limits and monitoring procedures are reviewed regularly by the Audit Committee, or the Finance & Banking Committee, on behalf of the Board.

Our published Group tax strategy which details our approach to tax risk management and governance, tax compliance, tax planning, the level of tax risk we are prepared to accept and how we deal with tax authorities, which is reviewed by the Audit Committee on behalf of the Board.

The Audit Committee reviews the Group whistle-blower procedures to ensure they are effective.

The Audit Committee continued to receive and review reports on the progress of the Finance Transformation element of the APEX programme during 2020 and the mitigation of the associated risks.

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Audit, Risk and Control continued

Responsibilities of
the Audit Committee
continued

Going concern

The Group’s business activities, together with the factors likely to affect its future development, performance and position are set out in the financial review and principal risks on pages 20–23 and 53–65.

The financial position of the Group, its cash flows, liquidity position and borrowing facilities are described on page 20–23.

In addition, the Notes to the Group accounts include the Group’s objectives, policies and processes for managing its capital; its financial risk management objectives; details of its financial instruments and hedging activities; and its exposure to credit risk and liquidity risk.

The Group has considerable financial resources and its customers and suppliers are diversified across different geographic areas. As a consequence, the Directors believe that the Group is well placed to manage its business risk successfully despite the ongoing uncertain economic outlook.

The uncertainty as to the future impact on the financial performance and cash flows of the Group as a result of the COVID-19 pandemic has been considered as part of the adoption of the going concern basis in these financial statements. The Directors have a reasonable expectation that the Group has adequate resources to continue in operational existence for the foreseeable future. Thus they continue to adopt the going concern basis for accounting in preparing the annual financial statements.

Management also believes that the Group has sufficient working capital for its present requirements.

Evaluation of internal controls

Management is responsible for establishing and maintaining adequate internal control over financial reporting as defined in Rule 13a–15(f) and 15d–15(f) under the US Securities Exchange Act of 1934.

  

  

There is an established system of internal control throughout the Group and our country business units. The main elements of the internal control framework are:

– The management of each country and Group function is responsible for the establishment, maintenance and review of effective financial controls within their business unit or function.

– The Group’s IT organisation is responsible for the establishment of effective IT controls within the core financial systems and underlying IT infrastructure.

– The Financial Controls & Compliance Group has responsibility for the review of the effectiveness of controls operating in the countries, functions and IT organisation, either by performing testing directly; reviewing testing performed in-country; or utilising a qualified third party to perform this management testing on its behalf.

– The Group Finance Manual sets out financial and accounting policies, and is updated regularly. The Group’s Minimum Acceptable Practices (MAPs) were updated in 2020 with a new manual. The business is required to self-assess their level of compliance with the MAPs on a regular basis and remediate any gaps.

– MAPs compliance is validated through spot-checks conducted by the Financial Controls & Compliance Group and during both Internal Audit and external audit visits. The technology solution to facilitate the real time monitoring of the operation and testing of controls has been partially implemented in 2020 and this will be completed in 2021.

– There are clearly defined lines of accountability and delegations of authority.

– The Internal Audit function executes a risk-based annual work plan, as approved by the Audit Committee.

– The Audit Committee reviews reports from Internal Audit on their findings on internal financial controls, including compliance with MAPs and from the SVP Group Finance and the heads of the Financial Controls & Compliance, Taxation and Treasury functions.

  

  

– The Audit Committee reviews regular reports from the Financial Controls & Compliance Group with regard to compliance with the SoX Act including the scope and results of management’s testing and progress regarding any remediation, as well as the aggregated results of MAPs self-assessments performed by the business.

– Business continuity planning, including preventative and contingency measures, back-up capabilities and the purchase of insurance.

– Risk management policies and procedures including segregation of duties, transaction authorisation, monitoring, financial and managerial review and comprehensive reporting and analysis against approved standards and budgets.

– A treasury operating framework and Group treasury team, accountable for all treasury activities, which establishes policies and manages liquidity and financial risks, including foreign exchange, interest rate and counterparty exposures. Treasury policies, risk limits and monitoring procedures are reviewed regularly by the Audit Committee, or the Finance & Banking Committee, on behalf of the Board.

– Our published Group tax strategy which details our approach to tax risk management and governance, tax compliance, tax planning, the level of tax risk we are prepared to accept and how we deal with tax authorities, which is reviewed by the Audit Committee on behalf of the Board.

– The Audit Committee reviews the Group whistle-blower procedures to ensure they are effective.

– The Audit Committee continued to receive and review reports on the progress of the Finance Transformation element of the APEX programme during 2020 and the mitigation of the associated risks.

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This system of internal control has been designed to manage rather than eliminate material risks to the achievement of our strategic and business objectives and can provide only reasonable, and not absolute, assurance against material misstatement or loss. Because of inherent limitation, our internal controls over financial reporting may not prevent or detect all misstatements. In addition, our projections of any evaluation of effectiveness in future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. Entities where the Company does not hold a controlling interest have their own processes of internal controls.

We have reviewed the system of internal financial control and satisfied ourselves that we are meeting the required standards both for the year ended 31 December 2020 and up to the date of approval of this Annual Report. No concerns were raised with us in 2020 regarding possible improprieties in matters of financial reporting.

This process complies with the FRC’s ‘Guidance on Risk Management, Internal Control and Related Financial and Business Reporting’ under the UK Corporate Governance Code and additionally contributes to our compliance with the obligations under the SoX Act and other internal assurance activities. There has been no change during the period covered by this Annual Report that has materially affected, or is reasonably likely to materially affect, the Group’s internal control over financial reporting.

The Board is responsible overall for reviewing and approving the adequacy and effectiveness of the risk management framework and the system of internal controls over financial, operational (including quality management and ethical compliance) processes operated by the Group. The Board has delegated responsibility for this review to the Audit Committee. The Audit Committee, through its Internal Audit function, reviews the adequacy and effectiveness of internal control procedures and identifies any significant weaknesses and ensures these are remediated within agreed timelines. The latest review covered the financial

  

  

year to 31 December 2020 and included the period up to the approval of this Annual Report. The main elements of this review are as follows:

– The Chief Executive Officer and the Chief Financial Officer evaluated the effectiveness of the design and operation of the Group’s disclosure controls and procedures as at 31 December 2020. Based upon the evaluation, the Chief Executive Officer and Chief Financial Officer concluded on 18 February 2021 that the disclosure controls and procedures were effective as at 31 December 2020.

– Management is responsible for establishing and maintaining adequate internal control over financial reporting. Management assessed the effectiveness of the Group’s internal control over financial reporting as at 31 December 2020 in accordance with the requirements in the US under section 404 of the SoX Act. In making that assessment, they used the criteria set forth by the Committee of Sponsoring Organisations of the Treadway Commission in Internal Control-Integrated Framework (2013). Based on their assessment, management concluded and reported that, as at 31 December 2020, the Group’s internal control over financial reporting was effective based on those criteria. Having received the report from management, the Audit Committee reports to the Board on the effectiveness of controls. KPMG, an independent registered public accounting firm, audited the financial statements included in the 2020 Annual Report, containing the disclosure required by this item, issued an attestation report on the Group’s internal control over financial reporting as at 31 December 2020.

Code of Ethics for Senior Financial Officers

We have adopted a Code of Ethics for Senior Financial Officers, which applies to the Chief Executive Officer, the Chief Financial Officer, the SVP Group Finance and the Group’s senior financial officers. There have been no waivers to any of the Code’s provisions nor have there been any substantive amendments to the Code during 2020 or up until 18 February 2021. A copy of the Code of Ethics for Senior Financial Officers can be found on our website at www.smith-nephew.com.

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In addition, every individual in the finance function certifies to the Chief Financial Officer that they have complied with the Finance Code of Conduct.

Evaluation of composition, performance and effectiveness of the Audit Committee

The composition, performance and effectiveness of the Audit Committee was evaluated this year in accordance with the EU Audit Reform. Its effectiveness is also reviewed in conjunction with the annual Board evaluation, conducted internally by the Senior Independent Director.

The review by the Audit Committee found the following:

Composition

Rick Medlock has now been appointed as Chair, with further recent and relevant financial experience.

Performance &
Effectiveness

The Audit Committee, performs well. A new Chair brings fresh ideas. An efficient use of time and high quality information is provided.

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Audit, Risk and Control continued

Compliance & Culture
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At each meeting of the Committee, we continued to note and consider the activities of compliance and enforcement agencies (an important stakeholder of Smith+Nephew) and investigation of any possible improprieties. At every meeting a report on the Quality and Regulatory Affairs (Q/RA) function was provided along with updates of product complaint trends, particular focus was given to topics including the impact of Brexit and the EU MDR framework.

The Conflict Minerals filing was noted and The Modern Slavery Statement was approved. During 2020 management reviewed Smith+Nephew’s partners to ensure they were aligned with our own roadmap for Modern Slavery. An in-depth review of compliance training was also provided. With some employees unable to complete their usual work due to the impact of COVID-19, Smith+Nephew took the opportunity to roll out training to its employees on compliance and Smith+Nephew’s code of conduct.

In addition, our Chief HR Officer was able to share the high level results of the Gallup survey, discussed further on page 28 and the actions from that survey. She also provided an insight into how employees and stakeholders were living the Smith+Nephew culture during COVID-19.

Sustainability has been a focus for the Committee during 2020 and this will continue in 2021 with reporting in-line with the TCFD framework being a focus for 2021 for our Audit Committee. The President of Global Operations, responsible for Sustainability and Director of Sustainability provided updates on the Sustainability Engagement Plan and priorities or areas of focus by investors and customers. The sustainability strategy, including performance against its 2020 targets was also reviewed by the Committee. The impact of COVID-19 had meant some of these targets were yet to be met, but good progress has been made in the last year and monitoring the performance of the sustainability strategy will be an area of focus for the Committee during 2021.

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The Terms of Reference for the Compliance & Culture Committee describe the role and responsibilities of this Committee more fully and can be found on our website at www.smith-nephew.com.

In 2020, we held four meetings. Each meeting was attended by all members of the Committee. The Company Secretary, the Chief Legal & Compliance Officer and the Chief Quality & Regulatory Affairs Officer, Chief HR Officer, President of Global Operations, responsible for Sustainability and Deputy Company Secretary also attended all or part of the meetings by invitation.

The Committee had expected 2020 to be the year that we fully began our journey of listening to the Employee Voice in accordance with the 2018 Code. Though the global pandemic forced us to adapt our plans, our progress continued. We did manage to have one physical Board/employee listening session at our Watford site in February before further global lockdowns. Even though we could not conduct face-to-face Board/employee listening sessions from March 2020, we continued with our programme virtually. Physically meeting people cannot be underestimated, but the virtual setting worked well. We had calls with a number of employees globally in APAC, Germany, EMEA and the US, whilst Vinita Bali held a call with employees across EMEA. Interestingly, the themes from these sessions were consistent and the learnings we have described later in this report.

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1  Vinita Bail retired from the Board and the Committee on 31 December 2020, after 6 years’ service.

2  Virginia Bottomley is due to retire from the Board and the Committee at the Annual General Meeting on 14 April 2021, after 9 years’ service.

3  Angie Risley joined the Committee on 8 April 2020.

4  Bob White joined the Committee on 27 July 2020.

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Our virtual Board/
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Oversight of quality
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Product safety and effectiveness is at the heart of our business. Regulatory authorities across the world enforce a complex series of laws and regulations that govern the design, development, approval, manufacture, labelling, marketing and sale of healthcare products. During the year, we received summary reports and provided oversight regarding the general quality and regulatory activities of our business. At each meeting, we received a report on quality and regulatory matters from the Chief Quality & Regulatory Affairs Officer.

We reviewed the results of external regulatory inspections and audits conducted by the FDA and other regulatory agencies. We also reviewed results of internal quality audits and key performance metrics associated with critical quality and regulatory compliance processes. We received reports regarding work being undertaken to prepare our manufacturing and design sites for future inspections, and also received updates on the important efforts to ensure compliance with the EU Medical Device Regulation. During the year we also reviewed progress in areas of focus such as vigilance reporting, acquisition integrations, global regulatory agency interactions and improvements to the Global Quality Framework.

Oversight of ethics & compliance

The sustainability of our business depends on ‘Doing the right thing’. During the year, we oversaw the ethics and compliance activities of our business. At each meeting we received a report on ethics and compliance matters from the Chief Legal & Compliance Officer.

We regularly review our compliance programme as it relates to healthcare professionals and third party sellers (such as distributors and sales agents), particularly in higher risk markets. For healthcare professionals, this includes policies, training and certification for employees and sales agents, as well as approval of consulting services and grants and fellowships. For distributors and other high risk third parties, our programme includes screening, contracts with compliance terms, compliance training and certification, site assessments to check compliance controls and monitoring visits to review books and records.

  

  

We ensure that comprehensive due diligence is carried out prior to an acquisition and we ensure that following acquisitions new businesses are integrated rapidly into the Smith+Nephew compliance programme.

We oversee the employee compliance training programme, ensuring that all new employees are trained on our Code of Conduct, which sets out our basic legal and ethical principles for conducting business. We also oversee and receive updates on the Company’s Privacy programme.

We are updated on significant calls made to our whistle-blower line, which enables employees and members of the public to contact us anonymously through an independent provider (where allowed by local law) and are updated on allegations of potentially significant improprieties and the Company’s response.

Oversight of culture

During 2020, the Company built on its core purpose of Life Unlimited, and with this, supporting culture pillars of Care, Collaboration and Courage. Together with our new strategic imperatives, these have created greater alignment across our business and stronger understanding by employees of their role in supporting our collective success.

The Internal Audit department will now embed an assessment of culture into its reports as a further input of the Committee.

The Committee was provided with regular updates from the Chief HR Officer throughout 2020 on culture. From Q2 2020, this included updates on the impact of COVID-19 upon our employees, customers and suppliers. The Chief HR Officer outlined the communication methods and messaging used by management to these key stakeholders, who were informed and engaged during this unprecedented time. Live global employee webcasts continued, led by our Chief Executive Officer and members of the executive team, were welcomed by employees. The Committee was given an overview of their content.

Our 2020 Gallup global employee survey results were shared with the Committee. These results, which allow Smith+Nephew to benchmark against similar companies in our industry, showed marked improvement over the previous year indicating improved levels of engagement across the Company.

  

  

The Board and management are proud of these results. Together with the Board/employee listening sessions conducted during the year, the survey results give the Committee useful information from the employee perspective. From the Board/employee listening sessions, the Committee concluded that:

– Employees have a strong affinity with the business, Company, purpose and culture pillars.

– Care and Collaboration were well understood but more work could be done on embedding Courage in the organisation.

During the year it became clear that the impact of COVID-19 would result in a ‘new normal’ across our markets and in workplaces worldwide. A specific programme was initiated to determine what this would mean for Smith+Nephew, and the Committee was provided updates on this regularly. This work included requesting feedback from employees on new working practices. The Committee was pleased that 7,000 employees responded to this request.

During the year, the Chief HR Officer also informed the Committee about the expansion of Smith+Nephew’s Inclusion and Diversity strategy, in particular work to acknowledge racial injustice, spurred by events in the US. The Committee received updates on the ‘Standing Together@Smith+Nephew’ programme, which focused on increasing ethnic diversity and leadership training on unconscious bias being addressed through courageous conversations.

For specific issues where employees may not feel comfortable articulating their views we have a whistleblowing policy and confidential line, as discussed above.

The Committee has had good oversight on Culture, and indeed Sustainability during this challenging year. The Board/employee listening sessions have been beneficial for all involved, supported by dialogue between executive management and Committee members. The journey will continue and further progress will be made in 2021.

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Audit, Risk and Control continued

Compliance & Culture
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Sustainability

We regularly review management’s sustainability programme to ensure alignment with our stakeholders’ expectations and monitor management’s actions taken against our targets.

In April, the Committee was updated on Smith+Nephew’s slightly altered products targets:

– We changed 30% recycled content in ‘all’ packaging materials to 30% recycled content in ‘non-sterile’ packaging materials based on the ISO standard for medical device packaging; and

– We added a target around sustainable sourcing. We were also provided with an in-depth comparison of our investor and customer priorities and our strategy and targets and how these are connected.

In October, the Committee reviewed how Smith+Nephew’s sustainability strategy ties into Grow + Together + Effectively through our strategic imperative of Becoming the Best Owner and our culture pillars.

In addition detailed actions taken towards reaching Smith+Nephew’s sustainability targets, an update on a pilot safety programme in Commercial, with highlights/additional actions in progress were also monitored by the Committee during 2020.

  

  

Our focus for 2021 will include:

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– Widening the programme of Board/employee listening sessions to enable the Board to further monitor and assess the corporate culture in other jurisdictions. Some of the newer Committee members to be involved with such sessions.

– Monitor the actions taken by management following 2020’s Board/employee listening sessions.

– Review further employee feedback gathered through the annual survey and other mechanisms to ensure the Board is aware of employees’ views and any actions required by management from that feedback. Recent survey results are discussed on page 28.

– Continued oversight of the Company’s sustainability programme, including targets and monitor its roll-out to the organisation which was impacted by COVID-19 during 2020.

– Formulate a programme for the Committee and Board to meet and receive direct feedback from our other stakeholders.

– Ensure stakeholder considerations are further embedded into many of the Board’s decisions.

  

  

This year was my second report to you as Chair of the Compliance & Culture Committee. Even though our progress was slightly impacted by COVID-19, we’re proud of the work undertaken and the valuable insights shared by our employees. These sessions provided further colour around the Gallup global employee survey and we enjoyed meeting Smith+Nephew’s talent. We hope 2021 will provide an opportunity to continue our work with stakeholders, monitor the impressive work our management team continues to do on culture and oversee the attainment of key milestones with our sustainability programme.

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– Receiving and assessing regular functional reports and presentations from the Chief Human Resources Officer.

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– Overseeing the processes by which regulatory and quality risks relating to the Company and its operations are identified and managed.

– Receiving and assessing regular functional reports and presentations from the Chief Quality & Regulatory Affairs Officer.

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February

– Received an update on the Company’s culture.

– Noted updates from the Board/employee listening session held at the Watford, UK site.

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– Overseeing ethics and compliance programmes, strategies and plans.

– Monitoring ethics and compliance process improvements and enhancements.

– Assessing compliance performance based on monitoring, auditing and internal and external investigations data.

– Reviewing allegations of significant potential compliance issues.

– Receiving reports from the Chief Legal & Compliance Officer.

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– Reviewed Quality & Regulatory report noting status of various Quality and Regulatory metrics and initiatives.

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– Noted impact of COVID-19 on the Company from a cultural perspective.

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April

– Reviewed Quality & Regulatory report noting status of various quality and regulatory metrics and initiatives including updates on audit results, EU MDR.

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July

– Received an update on the Company’s culture including a review of the Engagement Survey results and noted the focus for the next steps.

– Noted the inclusion and diversity strategy.

– Noted the actions taken by management in relation to its stakeholders due to COVID-19, which had been linked back to the Company culture pillars of Care, Collaboration and Courage.

– Received an update on how the Board listening sessions would continue virtually during the COVID-19 pandemic.

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July

– Reviewed Quality & Regulatory report noting status of various quality and regulatory metrics and initiatives.

February

– Approval of the Modern Slavery Statement for the year ended 31 December 2019.

– Received a Legal & Compliance Report update.

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October

– Reviewed the Global Quality & Regulatory report, including an update on the impact of Brexit and the MHRA framework guidance.

April

– Noted conflict mineral report.

– Received a Legal & Compliance Report update, including a review of the compliance training and new effectiveness measures.

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October

– Received Governance update on recent developments likely to impact the work of the Committee noting the increasing focus on culture and purpose, climate change and sustainability and stakeholder engagement.

– Received an update on the Company culture and roadmap.

– Addressed next steps in Company’s employee engagement plan.

– Update on three virtual Board/employee listening sessions with members of the Committee held in Germany, EMEA and APAC.

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– Overseeing the sustainability strategy and reviewing targets.

– Receiving and assessing regular functional reports from the President Operations & GBS.

July

– Received a Legal & Compliance Report update, including a follow up report on the results of the Internal Audit of the Compliance Validation Assignments (CVA) programme.

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– Received an update on the Company’s sustainability framework.

October

– Received a Legal & Compliance Report including, update on the progress of the annual code of conduct certification.

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– Received an update on sustainability.

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– Reviewed sustainability strategy, including purpose, vision and metrics.

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– Approved updated Terms of Reference.

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– Noted the appointment of Angie Risley on 8 April 2020 and Bob White on 27 July 2020 to the Committee.

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Stakeholder statement

Our approach
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Directors’ duties

In accordance with section 172 of the Companies Act 2006 and the UK Corporate Governance Code 2018, the Board considers the potential impact on the Company’s key stakeholders and takes their views and interests into account when making decisions. All Board papers requiring a Board decision include a section discussing the potential impact on our key stakeholders and how that decision links into our business model and strategic imperatives where appropriate. The Board also takes the opportunity to engage with our stakeholders, as appropriate. Whilst this has been challenging during 2020 due to the COVID-19 pandemic, virtual arrangements have been made where possible. Direct engagement with our stakeholders supplements the information provided in formal Board presentations and enriches the context for our decisions.

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Our equity investors are the owners of our business and it is important for us to understand their perspectives on capital allocation and how the Company is run.

Areas of interest

– Strategy.

– Performance.

– Dividend.

– Leadership.

– Succession planning.

– Remuneration.

  

  

How we engage

– The Chair and Non-Executive Directors are available to meet with investors physically or virtually on request.

– The Board receives reports on meetings taking place between investors and Board members and also reviews significant changes to the share register at each Board meeting.

– Board members receive regular copies of analyst reports.

– The Chief Executive Officer and Chief Financial Officer meet with investors.

  

  

2020 Highlights

– Executive Directors held 81 meetings with investors representing 51.72% of the Company’s Share Capital. 47 of these meetings were held virtually. Main topics for discussion related to performance throughout the COVID-19 pandemic and strategies for recovery.

– Roberto Quarta and Marc Owen met with shareholders. Their discussions included topics such as ESG, culture, product quality, business ethics, cybersecurity, climate change, governance and Board changes. We have seen increased interest from shareholders in stakeholder engagement and Board oversight of such matters.

– Unable to meet retail shareholders at 2020 AGM due to COVID-19 pandemic and therefore provided opportunity for shareholders to submit questions ahead of the meeting, which were addressed in an audio call following the formal meeting.

– We welcomed bond investors as new investors at the time of our bond issue in October 2020. In the lead up to this bond issue, members of management, including the Chief Financial Officer, met virtually with a potential 102 bond investors through 11 group meetings.

– Continued to pay dividends in spite of COVID-19 impact upon our business. Only paid following rigorous stress testing, but considered important to our shareholders, whilst balancing against the needs of all our stakeholders.

2021 Actions

– The Board will continue to be available to meet with shareholders. Please contact the Company Secretary, if you have matters you wish to raise with the Non-Executive team.

– The 2021 Annual General Meeting will be held as a hybrid meeting. Shareholders are discouraged from attending in person due to ongoing concerns around the COVID-19 pandemic, but the meeting will be live streamed, enabling shareholders to attend, vote and ask questions remotely, in-line with the guidance from the FRC and feedback from shareholders.

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Our employees are crucial to the success of the business and many of the key decisions made by the Board have an impact on them. Our fourth strategic imperative is to strengthen talent and capability. It is therefore important for us to understand the employee perspective and take their views into account. We believe that an engaged workforce is better for business.

Areas of interest

– Talent.

– Engagement with purpose of Life Unlimited and our culture pillars of Care, Collaboration and Courage.

– Innovation.

– Society and the environment.

– Strategy.

– Customers.

  

  

How we engage

– The Board discusses results and next steps of annual Gallup survey.

– Updates on culture, people, inclusion & diversity at every Compliance & Culture Committee meeting.

– The Board meets with employees on-site visits, or virtually.

– Board/employee listening sessions.

  

  

2020 Highlights

– The Board focused on the impact of the COVID-19 pandemic on employees’ safety and wellbeing.

– Board oversight of management’s response to ethnic diversity.

– One physical Board/employee listening session held prior to COVID-19 related restrictions.

– Four further Board/employee listening sessions held virtually.

– Significant improvement in Gallup survey results.

2021 Actions

– Additional Board/employee listening sessions, returning to physical meetings as soon as practicable.

– Continued monitoring of management actions relating to culture, inclusion & diversity, with specific focus on the management response on ethnic diversity.

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» Compliance &
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In February, Marc Owen visited our Head Office in Watford, UK and met with a number of employees. He discussed the Company purpose with employees and listened to how the three culture pillars were embedded. He also toured our Expert Connect Centre, where we train surgeons and sat in on a number of customer service calls.

Due to the COVID-19 pandemic, we held virtual Board/employee listening sessions. Marc Owen hosted virtual meetings with employees across the APAC region and from the DACH (Germany, Austria, Switzerland) region.

Vinita Bali also hosted a virtual session with EMEA employees.

In each of these sessions, employees were interested to learn about the role of the Board and to talk about the issues, which interested them including: inclusion & diversity; and the impact of COVID-19.

Marc Owen hosted a virtual session with employees in Memphis, where the main focus was on our Standing Together initiative.

These discussions give the Board greater insight into what is happening in the Company, a hands-on understanding as to how well the culture pillars,

  

  

particularly Care and Collaboration, are being embedded across the organisation and gives us the employee context for when we later make decisions which will impact our employees. These discussions have not led to specific decisions at Board level, but have added a new perspective to our discussions and highlighted the need for increased focus on the culture pillar of Courage. In addition, it has provided an opportunity for our employees to better understand the role of the Board and reinforces the Board’s commitment to our culture pillars and connects the Board directly with our employees and what is important to them.

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Board/employee
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Marc Owen

Chair of Compliance &
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employees was our utmost priority. Safe working practices were immediately implemented in our factories and our offices switched to predominantly home based working.

customers and patients. Our factory in Hull worked on the ventilator project and pioneered the Bump system whilst our factory in Memphis made face shields.

We chose not to lay off or furlough any employees. Instead, we provided paid leave for employees who are registered healthcare professionals to volunteer their time in healthcare systems across the world, whilst others were focused on training

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shareholders, we maintained our dividend payment whilst suspending the small buy-back programme to retain cash. We also strengthened our balance sheet by making our first bond issue.

needed our suppliers to ensure that relationships were maintained throughout the crisis.

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to the COVID-19 pandemic
has been to put our
stakeholders first.”

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Chair

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Stakeholder statement continued

Customers and suppliers

Our business model creates value through customer centricity. The better we understand the needs of our customers, the better we are able to serve them and this helps to grow our business. Working in partnership with our suppliers ensures we have the right resources to support this growth.

Areas of interest

– Acting in partnership together, supporting their needs and responding to their requirements.

– Acting ethically and fairly.

– Ensuring product quality, compliant with regulations.

– Prompt and fair payment.

  

  

How we engage

– Updates on product quality, regulatory matters and complaints.

– Updates on ethical and compliance matters and complaints.

– The Board meets with key customers such as surgeons and leading hospital administrators during site visits and virtually.

– The Board receives regular updates on supplier and customer relationships.

– Individual Board members accompany sales representatives visiting customers.

  

  

2020 Highlights

– The Board and Audit Committee received updates on Brexit and management plans to ensure as smooth a transition as possible.

– The Compliance & Culture Committee received regular reports on the transition to EU MDR, effective 26 May 2021.

– The Board met with a leading robotics surgeon as part of an R&D presentation on our new CORI platform.

– Site visits and accompanying sales representatives have generally not been possible during 2020.

– In January 2020 Marc Owen spent a day with a Sports Medicine sales representative in Los Angeles.

– The Compliance & Culture Committee received regular reports on how customers were being communicated with during the COVID-19 pandemic.

– The Board was made aware by management that suppliers’ payments would not be delayed during the COVID-19 pandemic.

2021 Actions

– Board will meet with more surgeons and hospitals, when physical meetings are again possible.

– Board members will resume programme of spending time with sales representatives in the field.

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Compliance &
Culture Committee

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Our response
to COVID-19

Graphic

 

 

At the beginning of the COVID-19 pandemic, the Board discussed our response. We were clear that putting our stakeholders first would ensure that we got through the crisis together:

– The health and safety of our employees was our utmost priority. Safe working practices were immediately implemented in our factories and our offices switched to predominantly home based working.

– We wanted to play our part to support the fight against COVID-19 to support our customers and patients. Our factory in Hull worked on the ventilator project and pioneered the Bump system whilst our factory in Memphis made face shields.

– We chose not to lay off or furlough any employees. Instead, we provided paid leave for employees who are registered healthcare professionals to volunteer their time in healthcare systems across the world, whilst others were focused on training and medical education to prepare for recovery.

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– Mindful of our shareholders, we maintained our dividend payment whilst suspending the small buy-back programme to retain cash. We also strengthened our balance sheet by making our first bond issue.

– We worked with and supported if needed our suppliers to ensure that relationships were maintained throughout the crisis.

The Board believes that by
ocusing on the needs of our
stakeholders during the crisis,
we have put the Company in
the best position for all of
us to succeed after the
pandemic passes.

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Graphic

From day one, our response
to the COVID-19 pandemic
has been to put our
stakeholders first.”

Roberto Quarta
Chair

» You can read
about these
actions in more
detail on
pages 10-13

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Governments and regulators

We are subject to the laws and regulations of many governments and regulators across the world and understanding their requirements is important for us to ensure not only product safety and compliance with relevant legislation, but in-line with our first strategic imperative to achieve the full potential of our portfolio.

Areas of interest

– Product safety.

– Compliance with local legal regulatory requirements.

– Competition issues.

– Social and economic concerns.

  

  

How we engage

– Management is responsible for ensuring compliance with applicable laws and regulations and direct engagement between the Board and our regulators is therefore not always appropriate.

– Updates on product quality, regulatory matters and complaints at every Compliance & Culture Committee meeting.

– Updates on ethical and compliance matters and complaints at every Compliance & Culture Committee meeting.

– The Chief Executive Officer met with the UK government and regulators.

  

  

2020 Highlights

– Marc Owen participated in a Financial Reporting Council Research Project into approaches to workplace engagement.

– Roberto Quarta participated in a Financial Reporting Council Research Project into Boardroom Dynamics.

– The Board considered the recommendations of the Financial Reporting Council on Annual General Meetings and decided to hold the 2021 meeting as a hybrid meeting.

– The Board supported management’s decision to work with the UK government developing ventilators for patients with COVID-19.

– The Board were regularly updated on the impact of Brexit upon Smith+Nephew’s regulators and notified bodies.

2021 Actions

– The Board and the Compliance & Culture Committee will continue to maintain oversight of all matters pertaining to the Company’s relationship with governments and regulators across the world through regular updates.

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Quality & Regulatory

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Further information about our relationship with other stakeholders including the local communities in which we operate and our impact on the environment and the impact of climate change on our business can be found in our Sustainability Report and on pages 24–27. The Compliance & Culture Committee regularly receives updates on our sustainability programme and our progress towards the achievement of our 2030 sustainability goals.

The Directors’ Report prepared in accordance with the requirements of the Companies Act 2006 and the UK Listing Authority’s Listing Rules comprising pages 1-137 and 227-241, was approved by the Board on 18 February 2021.

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Susan Swabey

Company Secretary

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Remuneration

Directors’ Remuneration report

  

  

second half. Trading profit was $683 million, down -42%.

The impact of COVID-19 was most pronounced on our Orthopaedic Reconstruction, Sports Medicine and ENT businesses, driven by lower levels of elective surgery. Our Advanced Wound Management and Trauma businesses remained more resilient. Overall, revenue from our Orthopaedics franchise declined -13.7%, Sports Medicine & ENT was down -13.2% and AWM down -5.1% on a reported basis.

Across the year, the US, our largest market globally, was down -8.3%. Emerging Markets revenue was down -19.4%.

While the COVID-19 pandemic was a headwind through the year, the resilience of our business, and the strength of our balance sheet means that we’re able to maintain our progressive dividend policy.

Performance against targets

We approved the financial targets for the performance conditions for both the Annual Bonus Plan 2020 and the Performance Share Plan 2020 in February before the full global impact of the COVID-19 pandemic was realised and inevitably our financial performance has fallen well behind these targets. The Remuneration Committee monitored performance against these targets and also against the targets under the 2018 Performance Share Programme throughout the year. Aligning pay for performance is an important principle in our remuneration strategy and the Remuneration Committee therefore agreed that it would not be appropriate to adjust these targets to reflect the significantly changed market conditions.

Annual Bonus Plan

Therefore, under the Annual Bonus Plan 2020, the financial targets remained as determined in February 2020. Both revenue growth and trading profit margin were below these targets and therefore there was no payout in respect of the financial targets under this plan.

The Remuneration Committee reviewed the performance of the Executive Directors against their individual business objectives. We concluded that both Roland Diggelmann and Anne-Françoise Nesmes had performed against these individual business objectives, receiving an “achieved” rating. In spite of the significant challenges to the business during the year, our Executive Directors have focused the Company on preparations

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Membership

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Dear Shareholder,

2020 was an extraordinary year for us all. Elsewhere in this Annual Report, you will read about the impact that the COVID-19 pandemic had on our business during 2020 and how management and the Board responded to that impact, placing our employees and other stakeholders at the heart of that response. The Remuneration Committee has been hugely impressed by the extraordinary efforts made by employees and management alike across the organisation. These efforts have focused primarily on the safety of our employees and our customers and also ensured that the Company is ready for the recovery when it comes.

During the year, the Remuneration Committee focused on implementing the Remuneration Policy approved by over 97% of the shareholders who voted at the 2020 Annual General Meeting, whilst considering how the pay of our Executive Directors and other employees would be impacted by the business performance as a result of the impact of COVID-19.

We give a warm welcome to Anne-Françoise Nesmes, our new Chief Financial Officer, who joined us in July 2020 and is already making a positive impact.

Review of 2020 Performance

During the year, the Company performed significantly below our expectations at the beginning of the year. Full year revenue was $4.6 billion, which was down -11.2% on a reported basis, reflecting the impact of COVID-19 on our business through the year, with a significant recovery in the

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Member
from

Meetings
attended

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Angie Risley (Chair)

September 2017

6/6

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Vinita Bali1

April 2015

6/6

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Virginia Bottomley2

April 2014

6/6

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Robin Freestone

September 2015

6/6

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Roberto Quarta

April 2014

6/6

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Bob White3

28 July 2020

3/3

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1  Vinita Bali retired from the Board and the Committee on 31 December 2020.

2  Virginia Bottomley will retire from the Board and the Committee at the Annual General Meeting on 14 April 2021.

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3  Bob White joined the Committee on 28 July 2020.

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We are hugely
impressed by the

extraordinary
efforts made by
employees and
management alike

across
the organisation.”

Angie Risley
Chair of the
Remuneration
Committee

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for post-COVID-19 recovery, they have placed the wellbeing of our employees at the heart of their decisions and focused on the interests of all our stakeholders. We have seen significantly improved results in response to our annual employee survey and during the pandemic, our employees have supported customers, patients and suppliers. We have also strengthened our balance sheet through our bond issue and have continued to pay dividends throughout 2020. In a normal year, performance such as this against these business objectives would lead to comparable payouts.

However, the Remuneration Committee did not consider, in a year when performance against the financial targets has not been met, that our Executive Directors should receive a bonus pay-out for their business objectives. Roland Diggelmann and Anne-Françoise Nesmes will therefore receive no bonus payout in either cash or shares in respect of 2020. This decision does not reflect our recognition of their leadership and strong focus on preparing the business for the recovery, but acknowledges the need for their pay to align with the financial experience of our investors and other stakeholders.

The targets for the 2021 Annual Bonus Plan have been determined by reference to expectations for our performance in 2021.

Performance Share Programme

Similarly, the Remuneration Committee reviewed performance over the past three years against the targets determined in 2018 for the Performance Share Programme and determined that these awards should vest at 47%. This reflects the performance against the targets over the three-year period from 1 January 2018. Neither Roland Diggelmann nor Anne-Françoise Nesmes was employed by the Company in an executive role in 2018 and therefore they did not hold these awards.

Going forward, we recognise that the business performance in 2020 will impact performance against the targets under the 2019 and 2020 Performance Share Awards. In-line with our approach this year, we will not make any adjustment to these targets when considering the vesting of these awards in future years.

  

  

In early 2021, the Remuneration Committee considered the performance framework for the Performance Share Programme (PSP) awards due to be made in 2021. The Committee was satisfied that the existing measures – indexed TSR, return on invested capital, sales growth and cumulative free cash flow – remain appropriate, and is not proposing any change to these. However, the Committee considers that with COVID-19 continuing to cause significant disruption and uncertainty to our business forecasts, it is impractical at this time to set meaningful and robust performance targets until there is more clarity externally. The risk of setting targets which, with subsequent hindsight, are either unrealistic or insufficiently stretching is material. As such, the Committee is proposing to delay granting the 2021 PSP awards for a period of up to 3 months in order that we can have a much clearer understanding of how COVID-19 will impact our business over 2021–23. This will enable a more rigorous target-setting process to be performed.

We recognise that this means that shareholders will be voting on the 2020 Remuneration Report without the benefit of seeing these targets, but we firmly believe that this approach is in the best interests of all stakeholders, helping to ensure we have stretching, but realistic, three-year business targets in place. Disclosure of the targets will be provided to shareholders at the point the awards are made later in 2021.

Appointment of Anne-Françoise Nesmes as Chief Financial Officer

The Remuneration Committee approved the remuneration arrangements for Anne-Françoise Nesmes, who joined the Company as Chief Financial Officer in July 2020. Her remuneration arrangements are in-line with the Remuneration Policy approved by shareholders in April 2020 and no buy-out awards were required at the time of her appointment.

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The wider workforce

The Remuneration Committee maintains oversight of the pay arrangements for the wider workforce and has been very pleased that no employees were laid off or placed on furlough as a result of the pandemic. We have learned about the special efforts made by many of our employees during the pandemic, either working in our factories or volunteering to support health systems across the world. In-line with the provisions of the UK Corporate Governance Code, we continue to expand the amount of information with which we are presented in this area, both in terms of the pay frameworks in place throughout our organisation, and also wider employment conditions and other factors of interest.

We have reviewed the gender pay ratio and are delighted to note that we continue to make positive progress year-on-year, partly as a result of the new initiatives focusing on inclusion and diversity, described more fully on pages 32 and 33. The Board and the Remuneration Committee have monitored these initiatives throughout the year.

Graphic

Angie Risley

Chair of the Remuneration Committee

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Looking forward – Remuneration
Committee’s focus for 2021

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During 2021, the Remuneration Committee intends to:

– Determine meaningful targets for the 2021 Performance Share Programme awards.

– Continue to monitor business performance against the targets under our incentive plans to ensure they remain fit for purpose in a changing business environment.

– Continue to oversee remuneration arrangements across the Company as a whole, monitoring wider employee pay initiatives and our gender pay performance.

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Annual Report 2020

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Remuneration continued

Directors’ Remuneration
report
continued

  

  

Measures in our variable pay plans

Performance measures in Annual Bonus Plan for 2021

Revenue (40%)

Top-line growth is essential for continued progress and long-term value creation.

Trading Margin (40%)

Trading margin focuses on profit and removes volatility.

Business Objectives
(20%)

Individual business objectives linked to the strategic imperatives to ensure alignment across the Company.

Performance measures in our Performance Share Programme for 2021

Revenue Growth (25%)

Top-line growth leading to value creation is a key goal for Smith+Nephew over the next three to five years.

Winning market shares is important to create a competitive advantage for Smith+Nephew in driving growth.

Return on Invested
Capital (25%)

Provides focus on long-term efficiency and profitability.

Bottom-line performance provides balance to revenue measure.

Important measure for our investors.

Cumulative Free Cash
Flow (25%)

Essential to fund investment, pay down debt and take advantage of market opportunities.

Important measure for our investors and forms part of management conversations with the market.

TSR performance against
an Index (25%)

Total Shareholder Return aligns Executive reward to the shareholder experience.

An indexed approach avoids an anomalous result which can arise if there is a small number of extreme outliers in the Group.

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Compliance statement

We have prepared this Directors’ Remuneration report (the Report) in accordance with The Enterprise and Regulatory Reform Act 2012–2013 (clauses 81–84) and The Large and Medium-Sized Companies and Groups (Accounts and Reports) (Amendment) Regulations 2013 (the Regulations), The Companies (Directors’ Remuneration Policy and Directors’ Remuneration Report) Regulations 2019 and The Companies (Miscellaneous Reporting) Regulations 2018. The Report also meets the relevant requirements of the Financial Conduct Authority (FCA) Listing Rules.

The first part of the Report (pages 106–127) is the annual report on remuneration (the Implementation Report). The Implementation Report will be put to shareholders for approval as an advisory vote at the Annual General Meeting on 14 April 2021. The Implementation Report explains how the Remuneration Policy was implemented during 2020.

The second part of the Report (pages 128–137) is the Directors’ Remuneration Policy Report (the Policy Report) which was approved by shareholders at the Annual General Meeting on 9 April 2020. This Policy Report describes our Remuneration Policy as it relates to the Directors of the Company. All payments we make in relation to Directors of the Company will be in accordance with this Remuneration Policy. This Policy remains unchanged in 2021 and it is intended that it will next be put to shareholders’ vote at the Annual General Meeting to be held in 2023.

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Remuneration
implementation
report

The Remuneration Committee presents the Annual Report on Remuneration (the Implementation Report) which will be put to shareholders for an advisory vote at the Annual General Meeting to be held on 14 April 2021. The Terms of Reference of the Remuneration Committee describe our role and responsibilities more fully and can be found on our website:
www.smith-nephew.com

  

  

Work of the Remuneration
Committee in 2020

In 2020, we held six meetings and determined two further matters by written resolution. Each meeting was attended by all members of the Committee. The Chief Executive Officer and the Chief Human Resources Officer, key members of the finance function and the Company Secretary also attended all or part of some of the meetings, except when their own remuneration was being discussed. We also met with the independent remuneration consultants, Deloitte LLP (Deloitte), the remuneration advisors to the Committee.

Since the year end, we have also reviewed the financial results for 2020 against the targets under the short-term and long-term incentive arrangements jointly with the Audit Committee, and have agreed the targets for the Annual Bonus Plan 2021.

We have also determined that there will be no base salary increases for Executive Directors and Executive Officers in April 2021 and that there will be no payment to Executive Directors under the 2020 Annual Bonus Plan. We have determined the vesting under the Performance Share Plan 2018 and considered the impact of COVID-19 on the total remuneration of our Executive Directors and Executive Officers, putting in place measures to continue to motivate and retain our Executive Officers. Finally, we approved the wording of the Directors’ Remuneration Report.

  

  

Independent Remuneration
Committee advisors

During the year, the Committee received information and advice from Deloitte. Deloitte is a global firm, which provides many services to the Company, including tax and consultancy services. Deloitte was appointed by the Committee following a full tender process in 2018 to provide remuneration advice to the Committee, independent from management.

During the year, Deloitte provided advice on market trends and remuneration issues in general, attended Committee meetings, assisted in the review of the Directors’ Remuneration report, undertook calculations relating to the TSR performance conditions and advised on annual bonus reviews impacted by COVID-19.

The fees paid to Deloitte for advice to the Committee during 2020, charged on a time and expense basis, were £103,225 ($132,374). Deloitte complies with the Code of Conduct in relation to Executive Remuneration Consulting in the United Kingdom and the Committee is satisfied that their advice is objective and independent. In addition Willis Towers Watson also provided advice to the Committee around the measures used as part of the Performance Share and Annual Bonus Programme to understand the probability of achievement of the five financial metrics, being ‘Revenue’ and ‘Trading Margin’ metrics for the Annual Bonus Plan and ‘Revenue growth’, ‘ROIC’ and ‘Cumulative FCF’ for the Performance Share Plan, the fee for which was £23,000 ($29,495).

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Annual Report 2020

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Remuneration continued

Responsibilities of the
Remuneration Committee

  

   

  

Determination of
Remuneration Policy
and packages
continued

  

   

  

Reporting and engagement
with shareholders on
remuneration matters

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July

– Reviewed the schedule of plans and targets for awards.

– Noted share awards made to senior executives.

– Reviewed Remuneration Strategy for Executive Officers and senior executives.

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– Approval of the Directors’ Remuneration report ensuring compliance with related governance provisions.

– Continuation of constructive engagement on remuneration matters with shareholders.

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Determination of
Remuneration Policy
and packages

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September

– Reviewed the 2020 Remuneration Strategy for direct reports to the Chief Executive Officer.

– Reviewed schedule of plans and targets.

– Noted sign-on share awards and share awards made to senior executives.

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Early February

– Reviewed draft Remuneration report.

– Determination of Remuneration Policy for Executive Directors, Executive Officers and senior executives.

– Approval of individual remuneration packages for Executive Directors and Executive Officers, at least annually, and any major changes to individual packages throughout the year.

– Consideration of remuneration policies and practices across the Group in particular relating to CEO Pay Ratio and Gender Pay.

– Approval of appropriate performance measures for short-term and long-term incentive plans for Executive Directors, Executive Officers and senior executives.

– Determination of pay-outs under short-term and long-term incentive plans for Executive Directors, Executive Officers and senior executives.

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Late February

– Approved Remuneration report.

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July

– Reviewed matters arising from Annual General Meeting and proposals for Investor engagement.

– Update on the development of a dashboard.

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November

– Reviewed the 2020 Remuneration Strategy for direct reports to the Chief Executive Officer.

– Reviewed and approved objective measures for senior executives.

– Reviewed the schedule of plans and targets.

– Noted sign-on share awards and share awards made to senior executives and employees.

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November

– Considered and approved proposal for shareholder engagement programme.

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Early February

–  Audit Committee in attendance to answer questions related to audited numbers and provide assurance.

– Approved Terms of Reference.

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Oversight of all Company
Share Plans

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– Determination of the use of long-term incentive plans and overseeing the use of shares in executive and all employee plans.

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Early February

– Approved quantum of cash payments and awards to Executive Directors and Executive Officers under the Annual Incentive Plan, the Equity Incentive Programme and Performance Share Programme.

– Agreed the targets for the short-term and long-term incentive plans for 2020.

– Approved salary increases for 2020.

– Reviewed the schedule of plans and targets made in 2017, 2018, 2019 and to be made in 2020.

– Considered and approved remuneration arrangements for the Chief Financial Officer, subject to shareholders approval of Remuneration Policy.

– Reviewed and approved remuneration arrangements for Executive Directors and Executive Officers in 2020.

– Noted the Gender Pay Gap and CEO Pay Ratio figures.

– Approved retention awards for Executive Officers.

– Reviewed and approved the proposed 2020 business plan for the Committee.

– Reviewed and approved Chair of the Board and Company Secretary’s pay.

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Early February

– Reviewed and approved the rules of the Global Share Plan 2020 and Deferred Share Bonus Plan 2020.

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– Monitored adherence to shareholding guidelines for Executive Directors, Executive Officers and senior executives.

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July

– Monitored adherence to shareholding guidelines for Executive Directors, Executive Officers and senior executives.

– Approved rules of the Deferred Bonus Plan 2020.

– Monitored dilution limits and the number of shares available for use in respect of discretionary and all-employee share plans.

– Approved shareholding guidelines for Executive Directors, Executive Officers and senior executives.

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We seek to align pay
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performance.”

Angie Risley

Chair of the Remuneration
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Late February

– Reviewed Executive Incentive Arrangements for Executive Officers and senior executives.

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– Reviewed and approved Executive Incentive Arrangements for 2021 for Executive Officers and senior executives.

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Single total figure on remuneration

The amounts for 2020 have been converted into US$ for ease of comparability using the exchange rates of £ to US$1.28238 and CHF to US$1.065417 (2019: £ to US$1.2757 and CHF to US$1.0063).

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Roland Diggelmann

Appointed 1 November 2019

Anne-Françoise Nesmes

Appointed 27 July 2020

Graham Baker

Appointed 1 March 2017 (resigned
from the Board 9 April 2020)

2020

2019

2020

2019

2020

2019

Fixed pay

Base salary

$1,470,275

$231,449

$324,211

–

$217,644

$707,252

Pension payments

$176,433

$27,775

$38,905

–

$39,367

$217,014

Taxable benefits

$51,065

$6,590

$6,942

–

$9,296

$29,869

Annual variable pay

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Annual Incentive Plan/Annual Bonus
Plan – cash element

–

–

–

–

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$726,646

Hybrid

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Annual Incentive Plan/Annual Bonus
Plan – equity element

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–

–

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$353,627

Long-term variable pay

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Performance Share Programme

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–

–

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$816,640

Total

$1,697,773

$265,814

$370,058

–

$266,307

$2,851,048

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Base salary

  

the actual salary receivable for the year.

Pension payments

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the value of the salary supplement in lieu of pension or contribution to any pension scheme made by the Company.

Taxable benefits

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the gross value of all taxable benefits (or benefits that would be taxable in the UK) received in the year.

Annual Incentive Plan –
cash element/Annual Bonus Plan

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the value of the cash incentive payable for performance in respect of the relevant financial year.

Annual Incentive Plan –
equity element/Annual Bonus Plan

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the value of the equity element awarded in respect of performance in the relevant financial year, but subject to an ongoing performance test as described on page 113 of this report.

Performance Share Programme

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the value of shares vesting that were subject to performance over the three-year period ending on 31 December in the relevant financial year. For awards vesting in early 2021 this is based on an estimated share price of 1,487.50p per share, which was the average price of a share over the last quarter of 2020. The amount of this award that will be attributable to share price increase from the date of grant to 1,487.50p per share was £66,369 for Namal Nawana.

The value of the 2017 share awards that vested in 2020 have now been restated. Graham Baker’s 2017 Performance Share Programme vested on 9 March 2020, the actual vesting share price was 1,576.22p per share. His total Performance Share Programme received for 2019 is restated as $816,640 using the 2019 £:US$ exchange rate of US$1.2757 for that calculation. Under the Global Share Plan 2010 rules good leavers vest a week earlier than employees. Therefore, Olivier Bohuon’s 2017 Performance Share Programme vested on 3 March 2020, the actual vesting share price was 1,797.50p per share. His total Performance Share Programme remuneration received for 2019 is restated as $1,130,232, using the same 2019 £:US$ exchange rate.

Total

​

the sum of the above elements.

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All data is presented in our reporting currency of US Dollars (USD). Amounts for Roland Diggelmann have been converted from Swiss Francs and from GBP for Anne-Françoise Nesmes and Graham Baker using average exchange rates. Given currency movements in 2020, this may give the impression of changes that are misleading. Data is presented in local currency in the subsequent sections in the interests of full transparency.

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Remuneration continued

Remuneration implementation report continued

Fixed pay

Base salary

Executive base salaries are usually reviewed in February each year, with any changes to take effect from 1 April. It was agreed upon Roland Diggelmann’s appointment as Chief Executive Officer on 1 November 2019 that his base salary would be CHF1,380,000 and no review of that base salary would take place until 2021.

Graham Baker’s base salary increased by 2% to £568,277 with effect from 1 April 2020. He resigned from the Company on 30 April 2020.

Anne-Françoise Nesmes was appointed Chief Financial Officer on 27 July 2020 and received a base salary of £580,000.

In February 2021, we reviewed the base salaries of the Executive Directors, and determined that there would be no change to their base salaries. This decision aligns to our approach across the entire Company, except for employees in lower paid roles, China and certain countries, where statutory increases are mandatory. These employees will receive salary increases in line with local rates of inflation.

Pension payments

Roland Diggelmann participates in the Swiss Profond pension plan. He is employed under a Swiss contract, which is where he is domiciled. During 2020, total Company pension contributions for Roland amounted to CHF165,600, which is equivalent to 12% of his base salary.

Anne-Françoise Nesmes receives a salary supplement of 12% of basic salary to apply towards her retirement savings, in lieu of membership of one of the Company’s pension schemes. This is in-line with the pension arrangement for the wider UK workforce.

Graham Baker received a salary supplement of 20% of his basic salary, which totalled £30,698 between 1 January 2020 and 9 April 2020 when he was a member of the Board.

Benefits

In 2020, our Executive Directors, Roland Diggelmann, Anne-Françoise Nesmes (and Graham Baker for the period he served during 2020) received death in service cover of seven-times basic salary, of which four-times salary is payable as a lump sum, with the balance used to provide for any spouse and dependent persons. Each Executive Director received health cover for themselves and their families, a car allowance and financial consultancy advice. The same arrangements will apply in 2021 for Roland Diggelmann and Anne-Françoise Nesmes. The following table summarises the value of benefits in respect of 2019 and 2020.

​

Roland Diggelmann

Anne-Françoise Nesmes
Appointed 27 July 2020

Graham Baker
Resigned on 9 April 2020

2020

2019

2020

2019

2020

2019

Health cover

CHF6,893

CHF1,149

£444

–

£356

£1,318

Car and fuel allowance

CHF32,400

CHF5,400

£4,969

–

£5,915

£21,052

Financial consultancy advice

£7,175

–

–

–

£978

£1,044

​

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Annual incentives

Annual Bonus Plan 2020

Following the approval of the Remuneration Policy at the 2020 Annual General Meeting, the maximum opportunity under the Annual Bonus Plan for Executive Directors is 215% of base salary, subject to satisfactory performance against the performance measures detailed below. 50% of the award is paid in cash and 50% is deferred into shares which will vest after three years.

The performance measures and weightings which applied to the Annual Bonus Plan 2020 were as follows:

​

Weighting

Threshold as a
percentage
of salary

Target as a
percentage
of salary

Maximum as a
percentage
of salary

Revenue

40%

12.8%

43%

86%

Trading Margin

40%

12.8%

43%

86%

Business Objectives

20%

6.4%

21.5%

43%

​

The 2020 targets for revenue and trading margin are shown below and were determined in February 2020 prior to the point at which the COVID-19 virus became a pandemic, affecting our global business:

​

​

Threshold

Target

Maximum

Actual1

Revenue

​

$5,279m

$5,436m

$5,592m

$4,590m

Trading Margin

​

22.5%

23%

23.8%

14.9%

1  At constant exchange rates. See page 222.

The revenue target for 2020 was set by reference to our expectations for growth for the year at the beginning of 2020. Threshold was set at 3 percentage points below target and maximum was set at 3 percentage points above target.

The trading margin target was set by reference to our expectations for growth for the year. Threshold was set at 50bps below target and maximum was set 80bps above target.

Accordingly, the following amounts have been earned by Roland Diggelmann and Anne-Françoise Nesmes for 2020 under the Annual Incentive Plan in respect of their financial objectives.

Roland Diggelmann

CHF 0

Anne-Françoise Nesmes

£0

​

As well as considering the monetary outcome of the formulaic calculation of these awards, the Committee considered that this performance fairly represented the overall financial performance during the year.

Business Objectives

In determining performance against the Business Objectives, the Executive Directors have been assessed on the same basis as applies to all employees across the Group using a four-point rating scale reflecting both what has been achieved and how it has been achieved. At the beginning of the year, specific business objectives were determined relating to achievement of the corporate strategy. For 2020, these objectives were Growth, People and Business processes as in 2019. Performance against these business objectives was considered alongside consideration of how the Executive Director performed in respect of our culture pillars of Care, Collaboration and Courage. This includes consideration of performance against sustainability, compliance and quality metrics. Their overall performance has been assessed according to the extent to which the Executive Directors have met the expectations of the Board. The 20% of the Annual Bonus Plan which is attributable to Business Objectives will be paid out as follows:

Performance

% of base salary

Below expectations

Nil

Partially met expectations

6.4%

In-line with expectations

21.5%

Above expectations

43%

​

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Remuneration continued

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Remuneration implementation report continued

Annual incentives continued

When setting business objectives for the upcoming year, the Board looks not only at the expected financial performance for the year, but also at the actions it expects the Executive Directors to carry out in the year to build a solid foundation for financial performance over the longer term. In reviewing performance against these objectives at the end of the year, the Board is mindful that there is not always a necessary correlation between financial performance and the achievement of business objectives. The table below sets out how Roland Diggelmann and Anne-Françoise Nesmes have performed against the business objectives of Growth, People and Business Processes.

Roland Diggelmann

  

Anne-Françoise Nesmes

Growth

– Against target to lead execution of New Product Development programme from ideation to successful full commercial launch achieved significant new launches in orthopaedics (OR30◊ Dual Mobility Hip), robotics (CORI◊), enabling technologies (INTELLIO◊), sports medicine (HEALICOIL◊ Knotless) and ENT (Tula◊).

– Against target to deliver and integrate acquisitions to capture valuable technology achieved acquisitions in high growth segments of extremities (Integra’s Extremities Orthopaedics business), ENT (Tusker) and ASCs (multiple acquisitions supporting launch of Positive Connections programme and ARIA◊ platform).

​

– Against target to build understanding of customer base, portfolio and segmentation achieved a strong understanding of our customer base, our business, our product portfolio and our acquisition strategy.

People

– Against target of embedding culture pillars and purpose, and improving employee engagement as measured by the Gallup Q12, increased cadence of employee communication, including virtual town halls, and exceeded target for both participation and engagement in annual employee survey.

– Against target to build a high performance executive management team that models the culture and demonstrates proven business results successfully filled open Chief Financial Officer and President EMEA positions.

– Against target to drive increased gender diversity increased female representation in senior management positions at Vice-President and above by 7% and reduced attrition.

​

– Against target to build understanding of and relationships with business, including Executive Committee, Board and senior leaders completed in-depth induction plan and achieved positive feedback.

– Against target to assess Finance and IT function to support business most effectively completed review, identified actions and filled open position in leadership team.

– Against target to define strategy for Finance along with 2021 priorities achieved overall vision for the function and defined strategic priorities.

Business process

– Against target to simplify our organisation and end-to-end processes initiated New Normal programme to respond to changed employee and customer expectations; continued operations and commercial excellence programme to improve efficiency, delivering to plan in 2020; and significantly enhanced sales force effectiveness training utilising downtime during lockdown; recruited new medical education leader and significantly increased training provision through deployment of digital tools.

– Against target to uphold the highest standards of quality and compliance optimised regulatory frameworks and deployed enhanced processes and technology; enhanced compliance programme by implementing new systems, simplified processes and adapted monitoring to address new risks caused by the pandemic.

– Against delivering the long-term sustainability strategy targets, progress has been made in sourcing renewable electricity and zero waste to landfill at our largest sites in the US; on track with recyclable and responsible sourcing packaging milestones, with product donations and volunteering held back by COVID-19 impact.

​

– Against target to ensure 2021 budget reflects COVID-19 related business uncertainty achieved fiscal planning with agreement from Executive Committee and Board.

– Against target to launch Group’s debut bond, secured $1 billion bond issue providing attractive long-term funding to invest in delivering strategic imperatives.

This resulted in a calculated bonus achievement of 23% of salary in respect of Roland Diggelmann.

​

This resulted in a calculated bonus achievement of 20% of salary in respect of Anne-Françoise Nesmes.

​

However, the Remuneration Committee have determined that in a year when performance against the financial targets has not been met, it would be inappropriate to pay our Executive Directors a bonus in respect of their business objectives, notwithstanding the work they both did in 2020 to prepare the Company for recovery post-COVID-19 and their focus on our employees, customers, investors and other stakeholders. Therefore, no annual bonus will be paid to the Executive Directors in respect of 2020.

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Governance

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Annual Bonus Plan 2021

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The maximum opportunity under the Annual Bonus Plan for Executive Directors will be 215% of base salary, subject to satisfactory performance against the performance measures detailed below. 50% of the award will be paid in cash and 50% will be deferred into shares which will vest after three years and which will be subject to a further two-year holding period.

The performance measures and weightings which apply to the Annual Bonus Plan 2021 are as follows:

​

  

Weighting

  

Threshold as a
percentage of
salary

  

Target as a
percentage of
salary

  

Maximum as a
percentage of
salary

Revenue

​

40%

​

12.8%

​

43%

​

86%

Trading Margin

​

40%

​

12.8%

​

43%

​

86%

Business Objectives

​

20%

​

6.4%

​

21.5%

​

43%

​

For reasons of commercial sensitivity, we are unable to disclose the precise targets for revenue and trading margin for 2021 now, but they will be disclosed retrospectively in the 2021 Annual Report, when performance against those targets are determined.

The revenue target for 2021 is set by reference to our expectations for growth for the year. Due to the uncertainty caused by the impact of COVID-19 we have set a wider vesting range than previous years. Threshold is set at 8 percentage points below target and maximum is set at 8 percentage points above target.

The trading margin target is set by reference to our expectations for growth for the year. Threshold is set at 140bps below target and maximum is set 120bps above target.

In determining performance against the Business Objectives, the Executive Directors will be assessed on the same basis as applies to all employees across the Group using a four-point rating scale reflecting both what has been achieved and how it has been achieved. At the beginning of the year, specific business objectives are determined relating to achievement of the corporate strategy. For 2021, these objectives will be Growth, People and Business processes as in 2020. Performance against these business objectives will be considered alongside consideration of how the Executive Director performed in respect of our culture pillars of Care, Collaboration and Courage. This includes consideration of performance against sustainability, compliance and quality metrics. Their overall performance will be assessed according to the extent to which the Executive Director has met the expectations of the Board and the 20% of the Annual Bonus Plan which is attributable to Business Objectives will be paid out as follows:

Performance

% of base salary

Below expectations

Nil

Partially met expectations

6.4%

In-line with expectations

21.5%

Above expectations

43%

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Remuneration continued

Remuneration implementation report continued

Long-term incentives

Performance Share Programme

Performance Share Programme 2018

Since the end of the year, the Committee has reviewed the vesting of conditional awards made to former Executive Directors in 2018 under the Global Share Plan 2010. Neither of the existing Executive Directors were employed as Executive Directors when the awards were made in 2018. Vesting of the conditional awards made in 2018 was subject to performance conditions based on equal weighting of 25% TSR, global revenue growth, cumulative free cash flow and return on invested capital measured over a three-year period commencing 1 January 2018.

25% of the award was based on the Company’s TSR relative to two equally weighted peer groups against which the Company’s TSR performance was measured and defined at the start of each performance period (in this case 1 January 2018) based on constituents of the following:

–  A sector-based peer group based on those companies classified as the S&P 1200 Global Healthcare subset comprising medical devices, equipment and supplies companies (official industry classifications of ‘Health Care Equipment and Supplies, Life Sciences Tools & Services and Health Care Technology’). Against this peer group, the Company was 36th in a peer group of 39. Therefore there was 0% payout against this element.

–  FTSE 100 constituents excluding financial services and commodities companies. This is in response to shareholders who assess our performance not based on sector, but instead based on the index we operate in. Against this peer group, the Company was 22nd in a peer group of 59. There was therefore a 170% payout against this element.

The total payout against the TSR measure was therefore 21% out of the 25% target.

25% of the award was based on Global Revenue Growth. The threshold set in 2018 was $15,346 million with a target of $15,777 million. Over the three-year period, the adjusted revenues in Global Revenue Growth were $14,639 million. These adjustments include translational foreign exchange and Board approved M&A. This part of the award therefore vested at 0% out of the 25% target.

25% of the award was based on cumulative free cash flow performance. The target set in 2018 was $1,810 million with maximum at $2,046 million. Over the three-year period, the adjusted cumulative free cash flow was $1,817 million which was just above target. These adjustments include items such as Board approved M&A and restructuring programmes and translational foreign exchange. This part of the award therefore vested at 26% of the 25% target.

25% of the award was subject to return on invested capital (ROIC). ROIC was defined as:

​

​

​

Operating Profit1 less Adjusted Taxes2

​

​

(Opening Net Operating Assets + Closing Net Operating Assets)3 ÷ 2

​

​

1  Operating Profit is as disclosed in the Group income statement in the Annual Report.

2  Adjusted taxes represents our taxation charge per the Group income statement adjusted for the impact of tax on items not included in operating profit notably interest income and expense, other finance costs and share of results of associates.

3  Net Operating Assets comprises net assets from the Group balance sheet (Total assets less Total liabilities) excluding the following items: Investments, Investments in associates, Retirement benefit assets and liabilities, Long-term borrowings, Bank overdrafts, borrowings and loans, IFRS 16 lease liabilities and right-of-use assets, and Cash at bank.

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The target set in 2018 was an average over three years of 12.9% with maximum at 14.1%. The adjusted average ROIC measurement for the three years was 10.7%. These adjustments include Board approved M&A. This part of the award therefore vested at 0% of the 25% target.

In summary therefore, the Performance Share Programme award made in 2018 will vest at 47% of target.

​

​

  

Threshold

  

Target

  

Maximum

  

Actual

  

Percentage
Vesting

TSR

​

Median

​

–

​

Upper Quartile

​

Above Median

​

21%

Global Revenue Growth

​

$15,346m

​

$15,777m

​

$16,251m

​

$14,639m

​

0%

Cumulative Free Cash Flow

​

$1,575m

​

$1,810m

​

$2,046m

​

$1,817m

​

26%

Return on Invested Capital

​

11.6%

​

12.9%

​

14.1%

​

10.7%

​

0%

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Neither of the existing Executive Directors were employed as Executive Directors when the awards were made in 2018.

Overall therefore, the conditional awards made in 2018 will vest at 47% of target (23.5% of maximum) on 9 March 2020. For awards vesting in early 2021 this is based on an estimated share price of 1,487.50p per share, which was the average price of a share over the last quarter of 2020.

As well as considering the monetary outcome of the formulaic calculation of these awards, the Committee considered whether discretion should be applied to override these formulaic outcomes and concluded that the monetary outcomes were aligned with the financial performance of the Company during the performance period and the intention of the Remuneration Policy.

Performance Share Programme 2020

In accordance with the Remuneration Policy approved by shareholders at the Annual General Meeting held on 9 April 2020, performance share awards were granted to the Executive Directors under the Global Share Plan 2020 approved by shareholders at the Annual General Meeting in 2020 to a maximum value of 275% of salary (137.5% for target performance) measured over the three financial years commencing 1 January 2020 against four equally weighted performance measures: Indexed TSR, return on invested capital, sales growth and cumulative free cash flow. The performance conditions for these awards were determined in February 2020, prior to the point at which the COVID-19 virus became a pandemic affecting our global business. The award made to Anne-Françoise Nesmes was pro-rated to reflect her length of service in 2020. Maximum payout under each element will only be for significant outperformance. The targets at maximum were therefore set at higher levels than in previous years. On vesting, sufficient shares will be sold to cover taxation obligations and the Executive Directors will be required to hold the net shares for a further period of two years.

The Company’s TSR performance will be measured against two equally weighted peer groups which are defined at the start of each performance period based on constituents of the following:

–  A sector-based peer group based on those companies classified as the S&P 1200 Global Healthcare subset comprising medical devices, equipment and supplies companies (official industry classifications of ‘Health Care Equipment and Supplies, Life Sciences Tools & Services and Health Care Technology’).

– FTSE 100 constituents excluding financial services and commodities companies. The Group’s TSR performance and its performance relative to the comparator groups is independently monitored and reported to the Remuneration Committee by Deloitte LLP.

TSR performance is relative to the two separate indices as follows:

​

​

Award vesting as % of salary at date of grant

Relative TSR

  

Sector Based Peer Group

  

FTSE 100 Peer Group

Below the index

​

Nil

​

Nil

Equalling the index

​

8.6%

​

8.6%

8% above the index

​

34.4%

​

34.4%

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Awards will vest on a straight-line basis between these points. The maximum has been set significantly above target reflecting the maximum opportunity for outperformance.

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Strategy

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Remuneration continued

Remuneration implementation report continued

Long-term incentives continued

Performance Share Programme continued

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Return on invested capital (ROIC) will be measured as follows for the 2020 grants:

ROIC is defined as:

​

​

​

Adjusted Operating Profit1 less Adjusted Taxes2

​

​

(Opening Adjusted Net Operating Assets + Closing Adjusted Net Operating Assets)3 ÷ 2

​

​

1  Adjusted Operating Profit is as disclosed in the Group income statement in the Annual Report less amortisation of acquired intangible assets.

2  Adjusted Taxes represents our taxation charge per the Group income statement adjusted for the impact of tax on items not included in Adjusted Operating Profit notably amortisation of acquired intangible assets, interest income and expense, other finance costs and share of results of associates.

3  Net Operating Assets comprises net assets from the Group balance sheet (Total assets less Total liabilities) excluding the following items: accumulated amortisation of acquired intangible assets, Investments, Investments in associates, Retirement benefit assets and liabilities, Long-term borrowings, Bank overdrafts, borrowings and loans, IFRS 16 lease liabilities and right-of-use assets, and Cash at bank.

​

The targets are as follows:

​

Return on Invested Capital (three-year average)

Award vesting as % of salary

Below Threshold 10.5%

Nil

Threshold 10.5% (–1.5% of target)

17.2%

Target 12.0%

34.4%

Maximum or above 13.5% (+1.5% of target)

68.8%

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Awards will vest on a straight-line basis between these points.

Revenue growth focuses on growth in both Established Markets and Emerging Markets and the targets are as follows:

​

Revenue growth over three-year period commencing 1 January 2020

Award vesting as % of salary

Below Threshold

Nil

Threshold (–2% of target)

17.2%

Target – set by reference to our expectations

34.4%

Maximum or above (+4% of target)

68.8%

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It is not possible to disclose precise targets for sales growth as this will give commercially sensitive information to our competitors concerning our growth plans and is potentially price-sensitive information. This target however will be disclosed in the 2022 Annual Report, when the Committee will discuss performance against the target. The maximum has been set significantly above target reflecting the increased maximum opportunity for outperformance.

Cumulative free cash flow is defined as net cash inflow from operating activities, less capital expenditure, less the cash flow input of certain adjusted items. Free cash flow is the most appropriate measure of cash flow performance because it relates to cash generated to finance additional investments in business opportunities, debt repayments and distribution to shareholders. This measure includes significant elements of operational financial performance and helps to align Executive Directors’ award with shareholder value creation.

It is important as it is derived from increased revenues and healthy trading profits. Having a healthy cash flow will enable us to continue to grow and invest. 25% of the award will be subject to cumulative free cash flow performance and will vest as follows:

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Cumulative free cash flow

Award vesting as % of salary

Below $2,057m

Nil

$2,057m (–10% of target)

17.2%

$2,285m

34.4%

$2,742m or more (+20% of target)

68.8%

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The maximum has been set significantly above target reflecting the maximum opportunity for outperformance.

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Performance Share Programme 2021

In early 2021, the Remuneration Committee considered the performance framework for Performance Share Programme awards due to be made in 2021. The Committee was satisfied that the existing measures – relative TSR, ROIC, sales growth and cumulative free cash flow – remain appropriate, and is not proposing any change to these. However, the Committee considers that with COVID-19 continuing to cause significant disruption and uncertainty to our business forecasts, it is impractical at this time to set meaningful and robust performance targets until there is more clarity externally. The risk of setting targets which, with subsequent hindsight, are either unrealistic or insufficiently stretching is material. As such, the Committee is proposing to delay granting the 2021 Performance Share Programme awards for a period of up to three months, from the usual March grant date, in order that we can have a much clearer understanding of how COVID-19 will impact our business over 2021–23. This will enable a more rigorous target-setting process to be performed.

TSR performance

The Company’s TSR performance will be measured against two equally weighted peer groups which are defined at the start of each performance period based on constituents of the following:

–  A sector-based peer group based on those companies classified as the S&P 1200 Global Healthcare subset comprising medical devices, equipment and supplies companies (official industry classifications of ‘Health Care Equipment and Supplies, Life Sciences Tools & Services and Health Care Technology’). This is the same sector-based peer group as 2019 and 2020.

– FTSE 100 constituents excluding financial services and commodities companies. The Group’s TSR performance and its performance relative to the comparator groups is independently monitored and reported to the Remuneration Committee by Deloitte LLP.

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ROIC

ROIC will be defined as:

​

Adjusted Operating Profit1 less Adjusted Taxes2

​

​

(Opening Adjusted Net Operating Assets + Closing Adjusted Net Operating Assets)3 ÷ 2

​

​

1  Adjusted Operating Profit is as disclosed in the Group income statement in the Annual Report less amortisation of acquired intangible assets.

2  Adjusted Taxes represents our taxation charge per the Group income statement adjusted for the impact of tax on items not included in Adjusted Operating Profit notably amortisation of acquired intangible assets, interest income and expense, other finance costs and share of results of associates.

3  Net Operating Assets comprises net assets from the Group balance sheet (Total assets less Total liabilities) excluding the following items: accumulated amortisation of acquired intangible assets, Investments, Investments in associates, Retirement benefit assets and liabilities, Long-term borrowings, Bank overdrafts, borrowings and loans, IFRS 16 lease liabilities and right-of-use assets, and Cash at bank.

The targets will be disclosed at the time the Performance Share Programme awards are made.

Revenue growth will be determined at the time the Performance Share Programme awards are made and will be disclosed in the 2023 Annual Report, when the Committee will discuss performance against the target. It is not possible to disclose precise targets at the time of grant, as this will give commercially sensitive information to our competitors concerning our growth plans and would be potentially price-sensitive.

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Strategy

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Remuneration continued

Remuneration implementation report continued

Long-term incentives continued

Performance Share Programme continued

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Cumulative free cash flow will be disclosed at the time the performance share awards are made.

Details of outstanding awards made under the Performance Share Programme

Details of conditional awards over shares granted to Executive Directors subject to performance conditions are shown below. These awards were granted under the Global Share Plan 2010 prior to 9 April 2020 and under the Global Share Plan 2020 after 9 April 2020. The performance conditions and performance periods applying to these awards are detailed below:

​

​

  

Date granted

  

Number of ordinary shares
under award at maximum

  

Date of vesting

Roland Diggelmann

​

21 May 2020

​

193,072

​

21 May 2023

Anne-Françoise Nesmes

​

21 December 2020

​

42,726

​

21 December 2023

​

Summary of scheme interests awarded during the financial year

​

​

Roland Diggelmann

​

Anne- Françoise Nesmes2

​

Graham Baker1, 3

Director

  

Number
of shares

  

Face value

  

Number
of shares

  

Face value

  

Number
of shares

  

Face value

Annual Equity Incentive Programme award

​

–

​

–

​

–

​

–

​

16,601

​

£278,564

Performance Share Programme award at maximum (see pages 117–118)

​

193,072

​

£3,207,891

​

42,726

​

£688,529

​

–

​

–

​

1  Annual Equity Incentive Programme awards granted in 2020 were based on performance for 2019.

2  Anne-Françoise Nesmes was appointed as Chief Financial Officer on 27 July 2020. Due to an administrative oversight, a Performance Share Programme award was not made to Anne-Françoise Nesmes on 13 August 2020, as had been the original intention (13 August 2020 being the quarterly date on which share awards were made to certain other employees). When this administrative oversight came to light in December 2020, a Performance Share Programme award was made to Anne-Françoise Nesmes in respect of the same number of shares she would have received had the award been made on the correct date in August 2020, calculated by reference to the closing share price of 1,611.5p on 12 August 2020. This was because the share price on 18 December 2020 (closing share price the day before the date of grant under the Global Share Plan 2020 rules) of 1,534.5p would have resulted in her receiving more shares than she would have done in August 2020. The Performance Share Programme award made to Anne-Françoise Nesmes has been pro-rated to reflect her length of service in 2020.

3  Graham Baker resigned from the Board on 9 April 2020. Any outstanding awards under the Performance Share Programme or Equity Incentive Programme lapsed upon his leaving date.

Please see Policy Table on pages 130–132 for details of how the above plans operate. Following approval of the 2020 Remuneration Policy, no further Annual Equity Incentive Programme awards will be granted. The number of shares is calculated using the closing share price on the day before grant, which for the Annual Equity Incentive Programme awards granted on 9 March 2020 was 1,678.0p and for the Performance Share Programme award granted on 21 May 2020 was 1,661.5p.

​

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Strategy

​

​

​

​

​

​

Governance

​

​

​

​

​

​

Single total figure on remuneration

Chair and Non-Executive Directors

​

​

Basic annual fee1

​

Committee Chair/
Senior Independent
Director fee

​

Intercontinental 
travel fee

​

​

​

Total

Director

  

2020

  

2019

  

2020

  

2019

  

2020

  

2019

  

2020

  

2019

Roberto Quarta

​

£427,069

​

£420,240

​

–

​

–

​

–

​

–

​

£427,069

​

£420,240

Vinita Bali

​

$129,780

​

$129,780

​

–

​

–

​

$7,000

​

$49,000

​

$136,780

​

$178,780

Virginia Bottomley

​

£69,500

​

£69,500

​

–

​

–

​

–

​

£3,500

​

£69,500

​

£73,000

Erik Engstrom

​

£69,500

​

£69,500

​

–

​

–

​

–

​

£3,500

​

£69,500

​

£73,000

Robin Freestone

​

£69,500

​

£69,500

​

£20,000

​

£20,000

​

–

​

£3,500

​

£89,500

​

£93,000

Katarzyna Mazur-Hofsaess2

​

£10,500

​

–

​

–

​

–

​

–

​

–

​

£10,500

​

–

Rick Medlock3

​

£52,377

​

–

​

£6,667

​

–

​

–

​

–

​

£59,044

​

–

Marc Owen

​

$129,780

​

$129,780

​

$35,000

​

$25,039

​

$7,000

​

$42,000

​

$171,780

​

$196,819

Angie Risley

​

£69,500

​

£69,500

​

£20,000

​

£20,000

​

–

​

–

​

£89,500

​

£89,500

Bob White4

​

$89,780

​

–

​

–

​

–

​

–

​

–

​

$89,780

​

–

​

1  The basic annual fee includes shares purchased for the Chair and Non-Executive Directors in lieu of part of the annual fee, details of which can be found on the table below.

2  Katarzyna Mazur-Hofsaess was appointed as a Non-Executive Director with effect from 1 November 2020.

3  Rick Medlock was appointed as a Non-Executive Director with effect from 9 April 2020. He was appointed as Chair of the Audit Committee on 1 September 2020.

4  Bob White was appointed as a Non-Executive Director with effect from 1 May 2020.

Chair and Non-Executive Director Fees

In February 2021 the Committee reviewed the fees paid to the Chair and determined that with effect from 1 April 2021 the fees paid would remain unchanged:

Annual fee paid to the Chair

  

£428,645 of which £107,161 paid in shares

Annual fee paid to Non-Executive Directors

​

£69,500 of which £6,500 paid in shares
or $129,780 of which $9,780 paid in shares

Intercontinental travel fee (per meeting)

​

£3,500 or $7,000

Fee for Senior Independent Director and Committee Chair

​

£20,000 or $35,000

​

Payments to former directors

Share awards granted to Graham Baker lapsed on his resignation from the Company on 30 April 2020. These included outstanding shares awarded under the Performance Share Programme, Equity Incentive Programme and ShareSave options:

Lapsed awares/options

L

Year Awarded

  

Performance
Share Programme Number of Shares

  

Equity Incentive
Programme

Number of Shares

  

ShareSave
Options

Number of Options

2018

​

75,058

​

7,245

​

2,734

2019

​

70,960

​

12,096

​

​

2020

​

​

​

16,601

​

​

​

Payments made to other past Directors

No payments were made to other past Directors in 2020.

Service contracts

Executive Directors are employed on rolling service contracts with notice periods of up to 12 months from the Company and six months from the Executive Director. Further information can be found on page 135 of the Policy Report.

Outside directorships

Roland Diggelmann is a Non-Executive Director of Accelerate Diagnostics Inc. His remuneration for this role is paid entirely in stock options. On 1 April 2020, he received a stock option in respect of 13,779 shares which vested and became exercisable in 12 equal monthly instalments from 1 May 2020 at an option price of $8.33.

Anne-Françoise Nesmes is a Non-Executive Director of Compass Group plc and received £35,868 in respect of this appointment for the period 27 July 2020 to 31 December 2020.

​

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Strategy

​

​

​

​

​

​

​

​

​

​

​

​

​

Remuneration continued

Remuneration implementation report continued

Directors’ interests in ordinary shares

Beneficial interests of the Executive Directors in the ordinary shares of the Company are as follows:

​

​

Roland Diggelmann

​

Anne-Françoise Nesmes1

​

Graham Baker

​

​

    

1 January

2020

    

31 December
2020

    

12 February

20212

    

27 July
2020

    

31 December
2020

    

12 February

20212

    

1 January
2020

    

9 April

20203

 

Ordinary shares

​

6,668

​

18,168

​

18,168

4​

–

​

–

​

–

​

14,205

​

42,605

​

Share options

​

–

​

–

​

–

​

–

​

–

​

–

​

2,734

6  ​

2,734

6​

Performance Share Programme awards

​

–

​

193,072

5  ​

193,072

5​

–

​

42,726

5  ​

42,726

5  ​

225,184

6  ​

146,018

6​

Equity Incentive Programme awards

​

–

​

–

​

–

​

–

​

–

​

–

​

32,628

6  ​

35,942

6​

​

1

Anne-Françoise Nesmes was appointed to the Board as Chief Financial Officer on 27 July 2020.

2

The latest practicable date for this Annual Report.

3

Graham Baker resigned from the Board on 9 April 2020.

4

The ordinary shares held by Roland Diggelmann on 12 February 2021 represent 25.53% of his base annual salary.

5

These share awards are subject to further performance conditions before they may vest, as detailed on pages 117–118.

6

Graham Baker’s Performance Share Programme awards of 75,058 (at maximum) granted on 7 March 2018 and 70,960 (at maximum) granted on 7 March 2019 lapsed in full upon his resignation. Furthermore, Graham Baker’s Equity Incentive Programme awards of 7,245 granted on 7 March 2018, 12,096 granted on 7 March 2019 and 16,601 granted on 9 March 2020 lapsed in full upon his resignation. His 2,734 share options granted on 18 September 2018 under his ShareSave plan also lapsed upon his resignation.

The beneficial interest of each Executive Director is less than 1% of the ordinary share capital of the Company.

Beneficial interests of the Chair and Non-Executive Directors in the ordinary shares of the Company are as follows:

1​

​

Director

    

1 January 2020
(or date of
appointment
if later)

    

31 December 2020
(or date of
retirement
if earlier)

    

12 February

20211

    

Shareholding as%
of annual fee
2,3

Roberto Quarta4

​

59,429

​

63,319

​

63,319

​

233.58

Graham Baker5

​

14,205

​

42,605

​

N/A

​

N/A

Vinita Bali4,6

​

7,394

​

7,672

​

N/A

​

N/A

Virginia Bottomley

​

19,252

​

19,546

​

19,546

​

442.25

Roland Diggelmann

​

6,668

​

18,168

​

18,168

​

25.53

Erik Engstrom

​

15,973

​

16,200

​

16,200

​

366.54

Robin Freestone

​

15,951

​

16,178

​

16,178

​

366.04

Katarzyna Mazur-Hofsaess

​

–

​

–

​

–

​

–

Rick Medlock

​

–

​

249

​

249

​

5.63

Anne-Françoise Nesmes

​

–

​

–

​

–

​

–

Marc Owen4

​

7,508

​

7,786

​

7,786

​

132.11

Angie Risley

​

4,541

​

4,769

​

4,769

​

107.90

Bob White4

​

–

​

6,270

​

6,270

​

106.38

​

1

The latest practicable date for this Annual Report.

2

Calculated using the closing share price of 1,572.5p per ordinary share and $44.04 per ADS on 12 February 2021, and an exchange rate of £1:$1.38.

3

All Non-Executive Directors in office since 1 January 2020 held the required shareholding during the year. Due to their length of service some Non-Executive Directors have not met their shareholding requirements, but this will continue to be monitored in accordance with the Remuneration Policy.

4

Roberto Quarta, Vinita Bali, Marc Owen and Bob White hold some of their shares in the form of ADS.

5

Graham Baker resigned from the Board as an Executive Director with effect from 9 April 2020.

6

Vinita Bali retired as a Non-Executive Director with effect from 31 December 2020.

​

The beneficial interest of each Non-Executive Director is less than 1% of the ordinary share capital of the Company.

​

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Strategy

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​

​

​

​

Governance

​

​

​

​

​

​

Chief Executive Officer remuneration compared to employees generally

The percentage change in the remuneration of the Chief Executive Officer between 2019 and 2020 compared to that of employees generally was as follows:

​

​

    

Base salary %
change
2020

    

Benefits
% change
2020

    

Annual cash
bonus %
change
2020

Chief Executive Officer

​

0%

​

0%

​

0%

Chief Financial Officer

​

4%1

​

-57%

​

-100%2

Roberto Quarta

​

2%

​

N/A

​

N/A

Virginia Bottomley

​

0%

​

N/A

​

N/A

Erik Engstrom

​

0%

​

N/A

​

N/A

Robin Freestone

​

0%

​

N/A

​

N/A

John Ma

​

N/A

​

N/A

​

N/A

Katarzyna Mazur-Hofsaess

​

N/A

​

N/A

​

N/A

Rick Medlock

​

N/A

​

N/A

​

N/A

Marc Owen

​

0%

​

N/A

​

N/A

Angie Risley

​

0%

​

N/A

​

N/A

Bob White

​

NA

​

N/A

​

N/A

Average for all employees

​

3.3%

​

N/A

​

N/A

​

1

Represents the difference between the annual salary of Graham Baker for 2019 and Anne-Françoise Nesmes for 2020.

2

Represents the difference in the annual cash bonus for Graham Baker for 2019 and Anne-Françoise Nesmes for 2020.

​

The average cost of wages and salaries for employees generally decreased by 5.9% in 2020 (see Note 3.1 to the Group accounts). Figures for annual cash bonuses are included in the numbers.

When considering remuneration arrangements for our Executive Directors, the Committee takes into account pay across the Group in the following ways:

–   Salary levels and increases for all employees including Executive Directors take account of the scope and responsibility of position, the skills, experience and performance of the individual and general economic conditions within the relevant geographical market. When considering increases to Executive Director base salaries, the Committee considers the average pay increases in the market where the Executive Director is based.

–   All employees including the Executive Directors have performance objectives determined at the beginning of the year which cascade down from the Strategic Imperatives for the Group.

–   The level of variable pay determined for all employees, whether in the form of shares or cash is dependent on performance against these imperatives, both financially and personally.

–   Executive Directors participate in benefits plans and arrangements comparable to benefits paid to other senior executives in the relevant geography. Executive Directors participate in the same senior executive incentive plans, (currently the Annual Bonus Programme and the Performance Share Programme) as other Executive Officers and senior executives. The level of award reflects the differing seniority of participants and the market the Executive is located. Performance conditions for the Performance Share Programme are the same for Executive Directors and Executive Officers. Executives however have only three measures with no reference to ROIC. For the Annual Bonus Plan (ABP) Performance Measures apply to all Executives consistently however weighting between Financials and Non-Financials differs based on the position.

​

Chief Executive Officer pay ratio

The regulations provide three options which may be used to calculate the pay for the employees at the 25th percentile, median and 75th percentile. We have used option A (as set out in the Companies (Miscellaneous Reporting) Regulations 2018), following guidance issued by some proxy advisers and institutional shareholders. The ratio has been calculated by comparing against the full-time equivalent pay of all UK employees within the Group including both our entities Smith & Nephew UK Limited and T.J.Smith and Nephew, Limited.

Option A calculates pay for all employees on the same basis as the single figure for remuneration calculated for Executive Directors. The period for which the employee pay has been calculated under Option A is the calendar year 2020. The single figure for remuneration for each employee includes earned salary, annual incentive, allowance, pension and benefits for 2020. Part-time employees have been excluded for the purpose of calculations.

Comparisons have been made with employees at median (P50), lower (P25) and upper (P75) quartiles. We have used the actual salaries paid to our employees in UK. The values were listed lowest to highest and three percentiles were identified. We are confident this methodology gives us the most reflective pay at the median. The Committee is satisfied that the individuals identified in the employee comparison group appropriately reflect the employee pay profile at those quartiles, and that the overall picture presented by the ratios is consistent with our pay, reward and progression policies for UK employees.

​

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Strategy

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​

​

​

​

​

​

​

​

​

​

​

Remuneration continued

Remuneration implementation report continued

The table below sets out the ratio at the median, lower and upper quartiles:

Year

P25 (lower
quartile)

P50
(median)

P75 (upper
quartile)

2018 – voluntary

142:1

95:1

59:1

2019

116:1

81:1

51:1

2020

42:1

29:1

19:1

​

In 2020 the ratio reduced due to impact of COVID-19 on bonuses paid to the Chief Executive Officer.

​

The table below provides the total pay figure used for each quartile employee, and the salary component within this.

​

Component

CEO1

P25 (lower
quartile)

P50
(median)

P75 (upper
quartile)

Salary

$1,470,275

$40,201

$52,668

$64,054

Total pay

$1,697,773

$40,201

$57,880

$91,178

​

1 Roland Diggelmann is paid in Swiss Francs and this figure was converted into US Dollars for comparative reasons using CHF to US$1.065417.

​

Relative importance of spend on pay

When considering remuneration arrangements for our Executive Directors and employees as a whole, the Committee also takes into account the overall profitability of the Company and the amounts spent elsewhere, particularly in returning profits to shareholders in the form of dividends and share buy-backs.

​

The following table sets out the total amounts spent in 2020 and 2019 on remuneration, the attributable profit for each year and the dividends declared and paid in each year.

​

​

For the year to
31 December
2020

For the year to
31 December
2019

% change

Attributable profit for the year

$448m

$600m

-25%

Dividends paid during the year

$328m

$318m

+3%

Share buy-back1

$16m

$63m

-75%

Total Group spend on remuneration

$1,392m

$1,435m

-3%

​

1  Shares are bought in the market in respect of shares issued as part of the executive and employee share plans. The share buy-back programme for 2020 has been suspended in light of the COVID-19 pandemic and remains under review.

​

​

​

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Strategy

​

​

​

​

​

​

Governance

​

​

​

​

​

​

Total Shareholder Return

A graph of the Company’s TSR performance compared to that of the FTSE 100 index is shown below in accordance with Schedule 8 to the Regulations.

Graphic

However, as we also compare the Company’s performance to a tailored sector peer group of medical devices companies (see page 116), when considering TSR performance in the context of the Global Share Plan 2010 and Global Share Plan 2020, we feel that the following graph showing the TSR performance of this peer group is also of interest.

Graphic

​

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Annual Report 2020

125

​


Strategy

​

​

​

​

​

​

​

​

​

​

​

​

Remuneration continued

Remuneration implementation report continued

Table of historic data

The following table details information about the pay of the Chief Executive Officer in the previous 10 years:

​

​

​

​

    

    

    

    

    

    

Long-term incentive vesting rates against
maximum opportunity

Year

​

Chief Executive Officer

​

Single figure of total
remuneration $

​

Annual Cash
Incentive payout
against maximum %

Performance 
shares %

    

Options %

2020

​

Roland Diggelmann

​

$1,697,773

​

0

9​

–

​

–

2019

​

Roland Diggelmann1

​

$265,814

7​

–

​

–

​

–

2019

​

Namal Nawana2

​

$4,489,374

7​

71

8​

–

​

–

2018

​

Namal Nawana

​

$2,883,632

​

69

​

–

​

–

2018

​

Olivier Bohuon3

​

$2,383,582

​

63

​

46.5

​

–

2017

​

Olivier Bohuon

​

$5,116,689

​

61

​

54

​

–

2016

​

Olivier Bohuon

​

$3,332,850

​

30

​

8

​

–

2015

​

Olivier Bohuon

​

$5,342,377

​

75

​

33.5

​

–

2014

​

Olivier Bohuon

​

$6,785,121

​

43

​

57

​

–

2013

​

Olivier Bohuon

​

$4,692,858

​

84

​

0

​

–

2012

​

Olivier Bohuon

​

$4,956,771

​

84

​

–

​

–

2011

​

Olivier Bohuon4,5

​

$7,442,191

​

68

​

–

​

–

2011

​

David Illingworth6

​

$3,595,787

​

37

​

27

​

27

​

1

Appointed Chief Executive Officer on 1 November 2019.

2

Appointed Chief Executive Officer on 7 May 2018 and resigned on 31 October 2019.

3

Retired as Chief Executive Officer on 7 May 2018.

4

Appointed Chief Executive Officer on 1 April 2011.

5

Includes recruitment award of €1,400,000 cash and a share award of over 200,000 ordinary shares with a value of €1,410,000 on grant.

6

Resigned as Chief Executive Officer on 1 April 2011.

7

Prior years are restated to reflect amounts not known at the date of signing the previous Annual Report.

8

Calculated as 106.7% for Namal Nawana (disclosed on page 108 of the Company’s Annual Report for the year ended 31 December 2019), divided by the maximum potential payout of 150%.

9

Due to the impact of COVID-19 upon the Chief Executive Officer’s financial targets, a cash award of 0% was achieved.

Gender Pay ratio

In 2020, the Committee reviewed our UK Gender Pay ratio. It was noted that today our Gender Pay gap is greater than we would like it to be, but we have seen an improvement in our mean and median pay gap in the UK. The mean pay gap has reduced from 28% in 2019 to 22% in 2020 and the median pay gap from 18% to 16% for the same period. We shall continue to review these figures.

Shareholding requirements

The Chief Executive Officer is required to hold three times his salary in the form of shares and the Chief Financial Officer is required to hold two times her salary. Executive Directors have five years from their appointment within which to meet that holding requirement. Due to the tenure of the Executive Directors neither have met their shareholding requirements, but this will continue to be monitored in accordance with the Remuneration Policy.

Post cessation shareholding requirements

In addition, Executive Directors are expected to hold vested shares for up to two years post-vesting of the Performance Share Programme and Deferred Bonus Shares. They are expected to hold up to their shareholding requirement only. These shares are held in the Vested Share Account provided by the Company’s share plan administrator.

Statement of voting at Annual General Meeting

At the Annual General Meeting held on 9 April 2020, votes cast by proxy and at the meeting and votes withheld in respect of the votes on the Directors’ Remuneration report and Directors’ Remuneration Policy are noted below:

Resolution

    

Votes for

    

% for

    

Votes
against

    

% against

    

Total
votes validly cast

    

Votes 
withheld

Approval of the Directors’ Remuneration Policy

​

676,749,445

​

97.71

​

15,843,720

​

2.29

​

692,593,165

​

352,762

Approval of the Directors’ Remuneration report (excluding policy)

​

681,744,061

​

98.43

​

10,850,266

​

1.57

​

692,594,327

​

351,642

​

​

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Strategy

​

​

​

​

​

​

Governance

​

​

​

​

​

​

Senior management remuneration

The Group’s administrative, supervisory and management body (senior management) is comprised for US reporting purposes, of Executive Directors and Executive Officers. Details of the current Executive Directors and Executive Officers are given on
pages 69–77.

Compensation paid to senior management in respect of 2018, 2019 and 2020 was as follows:

​

​

    

2020

    

2019

    

2018

Total compensation (excluding pension emoluments, but including cash payments under the performance-related incentive plans)

​

$12,369,000

​

$17,020,000

​

$15,935,000

Total compensation for loss of office

​

–

​

$5,559,000

​

$433,000

Aggregate increase in accrued pension scheme benefits

​

–

​

–

​

–

Aggregate amounts provided for under supplementary schemes

​

$1,753,000

​

$1,564,000

​

$1,570,000

​

As at 12 February 2021, senior management owned 367,570 shares and 10,934 ADSs, constituting less than 0.1% of the share capital of the Company. For this purpose, the Group is defined as the Executive Directors, members of the Executive Committee, including the Company Secretary and their Persons Closely Associated. Details of share awards granted during the year and held as at 12 February 2021 by members of senior management are as follows:

P

​

Share awards
granted during
the year

Total share
awards held as at
12 February
2021

Equity Incentive Programme awards

155,849

223,850

Performance Share Programme awards at maximum

524,332

838,346

Conditional Share Awards under the Global Share Plan 2010

240,829

295,137

Conditional Share Awards under the Global Share Plan 2020

13,120

-

Options under Employee ShareSave plans

437

1,162

​

The Smith+Nephew Employee Share Trust

Note 19.2 of these accounts states the movement in Treasury Shares and the Trust during 2020. No more shares are held within the Trust than are required for the next six months’ of anticipated vestings. Any unvested shares held in the Trust are not voted upon at shareholder meetings. No more than 5% of the issued share capital at 31 December 2020 is held within the Trust. At 31 December 2020 shares were held in the Trust representing 0.14% of the issued share capital.

Dilution headroom

The Remuneration Committee ensures that at all times the number of new shares which may be issued under any share-based plans, including all-employee plans, does not exceed 10% of the Company’s issued share capital over any rolling 10-year period (of which up to 5% may be issued to satisfy awards under the Company’s discretionary plans). The Company monitors headroom closely when granting awards over shares taking into account the number of options or shares that might be expected to lapse or be forfeited before vesting or exercise. In the event that insufficient new shares are available, there are processes in place to purchase shares in the market to satisfy vesting awards and to net-settle option exercises.

Over the previous 10 years (2011 to 2020), the number of new shares issued under our share plans has been as follows:

0.84

All-employee share plans

7,407,929 (0.84% of issued share capital as at 12 February 2021)

Discretionary share plans

27,873,044 (3.15% of issued share capital as at 12 February 2021)

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By order of the Board, on 18 February 2021

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Graphic

Angie Risley

Chair of the Remuneration Committee

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Remuneration continued

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The Policy report

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The following section sets out our Directors’ Remuneration Policy (‘Policy’). This Policy was approved by shareholders at the Annual General Meeting held on 9 April 2020 and all financial amounts are as at that date.

In designing the Policy, the Committee followed a robust process which included discussions on the content of the Policy at four Committee meetings. The Committee considered input from management and our independent advisors, and sought the views of the Company’s major shareholders and other stakeholders, including employees.

  

  

Changes to policy

The 2020 Remuneration Policy made the following changes to the 2017 Remuneration Policy:

– For new appointments and the current Chief Executive Officer, the maximum cash allowance paid in lieu of pension has reduced from 30% to 12% of base salary, to bring it fully into line with the wider UK workforce. For the Chief Financial Officer, the maximum amount will taper over the life of the Policy such that it also reaches 12% of base salary by 1 January 2022, compared to 30% under the previous policy.

– The former Annual Cash Incentive Plan (CIP) and Annual Equity Incentive Plan (EIP) have been simplified and amalgamated into an integrated Annual Bonus Plan, which is structured as a 50% cash bonus and 50% deferred share award:

◾ The aggregate maximum opportunity of 215% of base salary is unchanged;

◾ The aggregate target opportunity has reduced from 70% of maximum to 50% of maximum;

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◾ If considering the former Equity Incentive Plan as a form of deferred bonus, for the annual incentive arrangements as a whole the amount deferred into shares has been increased from around a third of the total amount to 50%, with the time period for release lengthened from evenly over three years to all after three years.

– The maximum annual opportunity under the Performance Share Programme has been increased from 190% to 275% of base salary.

– Incorporates post-employment shareholding guidelines, which have been introduced from 1 January 2020.

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Future policy table – Executive Directors

Base salary and benefits

Base salary

Core element of remuneration, paid for doing the expected day-to-day job.

How the component operates

Maximum levels of payment

Framework in which performance is assessed

Salaries are normally reviewed annually with any increase applying from 1 April. Salary levels and increases take account of:

– Scope and responsibility of position;

– Skill/experience and performance of the individual Executive Director;

– General economic conditions in the relevant geographical market;

– Average increases awarded across the Company, with particular regard to increases in the market in which the Executive Director is based; and

– Market movements within a peer group of similarly sized listed companies.

The base salary of the Executive Directors with effect from 1 April 2020 will be as follows:

– Roland Diggelmann CHF 1,380,000.

– Graham Baker £568,277.

While there is no maximum salary level, any increases will normally be in-line with the wider employee population within the relevant geographic area.

Higher increases may be made under certain circumstances, at the Committee’s discretion. For example, this may include:

– increase in the scope and/or responsibility of the individual’s role; and

– development of the individual within the role.

A full explanation will be provided in the Implementation Report should higher increases be approved in exceptional cases.

In addition, where an Executive Director has been appointed to the Board at a lower than typical salary, larger increases may be awarded to move them closer to market practice as their experience develops.

Performance in the prior year is one of the factors taken into account and poor performance is likely to lead to a zero salary increase.

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Pension and payment in lieu of pension

Provide Executive Directors with an allowance for retirement planning.

How the component operates

Maximum levels of payment

Framework in which performance is assessed

Executive Directors receive a cash allowance in lieu of membership of a Company-run pension scheme.

In jurisdictions where the local law requires employees to participate in a Company-run pension scheme, Executive Directors participate in the local pension scheme to the extent of the amount paid in respect of the majority of our UK-based workforce.

Base salary is the only component of remuneration which is pensionable.

The current Chief Executive Officer participates in the Swiss pension plan, and the Company contribution is 12% of his base pay in-line with the wider UK workforce. For any newly appointed Executive Directors, the maximum cash allowance payable in lieu of a pension is 12% of base salary.

For the current Chief Financial Officer, the maximum cash allowance payable in lieu of a pension over the life of this Policy will be as follows:

– 2020: 20% of base salary.

– 2021: 12% of base salary.

None.

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Benefits

Provide employees with a market competitive benefits package.

How the component operates

Maximum levels of payment

Framework in which performance is assessed

A wide range of benefits may be provided depending on the benefits provided for comparable roles in the location in which the Executive Director is based.

These benefits will include, as a minimum: healthcare cover, life assurance, long-term disability, annual medical examinations, company car or car allowance. The Committee retains the discretion to provide additional benefits, where necessary or relevant in the context of the Executive Director’s location.

Where applicable, relocation costs may be provided in-line with the Company’s relocation policy for senior executives, which may include, amongst other items: removal costs, assistance with accommodation, living expenses for self and family and financial consultancy advice.

In some cases, such payments may be grossed up.

While no maximum level of benefits is prescribed, they are set at an appropriate market competitive level, taking into account a number of factors, which may include:

– The jurisdiction in which the individual is based.

– The level of benefits provided for other employees within the Company.

– Market practice for comparable roles within appropriate pay comparators.

The actual amount payable will depend on the cost of providing such benefits to an employee in the location at which the Executive Director is based.

The Committee keeps the benefit policy and benefit levels under regular review.

None.

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Strategy

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Remuneration continued

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The Policy report

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All-employee arrangements

All-employee share plans

To enable Executive Directors to participate in all-employee share plans on a similar basis as other employees.

How the component operates

Maximum levels of payment

Framework in which performance is assessed

ShareSave Plans are operated in the UK and 32 other countries internationally. In the US, an Employee Stock Purchase Plan is operated. These plans enable employees to save on a regular basis and then buy shares in the Company. Executive Directors are able to participate in such plans on a similar basis to other employees, depending on where they are located.

Executive Directors may currently invest up to £500 per month in the UK ShareSave Plan, in-line with UK participants. The Committee may exercise its discretion to increase this amount up to the maximum permitted by HM Revenue & Customs. Similar limits will apply in different locations.

None.

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Annual incentives

Annual Bonus Plan

Incentivises delivery of the business plan on an annual basis. Rewards performance against key performance indicators which are critical to the delivery of our business strategy.

How the component operates

Maximum levels of payment

Framework in which performance is assessed

The Annual Bonus Plan is designed to reward performance over the year against financial and business objectives determined at the start of the year.

At the end of the year, the Committee determines pay out levels based on the extent to which performance against these objectives has been achieved.

The Committee has full discretion to adjust outcomes under the Annual Bonus Plan where the amount that a participant would/could receive under an Award would result in the participant receiving an amount which the Committee considers cannot be justified or which the Committee considers to be an unfair or undeserved benefit to the Participant.

In exercising this discretion, the Committee may consider all circumstances, including (but not limited to): the financial performance of the Company; any changes in the Company’s share price; and the performance, conduct and contribution of the participant.

Malus and clawback provisions apply, as detailed in the notes to this table.

Half of the award is paid in cash after the end of the performance year and half is deferred into shares under the Deferred Share Bonus Plan (DSBP), which vest after three years.

The maximum opportunity is 215% of base salary.

50% of maximum is payable for on-target performance (107.5% of base salary).

15% of maximum is payable for threshold performance (32% of base salary).

The Committee will determine the appropriate performance measures at the start of each financial year, in order to ensure that the Annual Bonus Plan focuses on key business priorities for the Company.

Typically, 80% of the annual bonus will be based on financial performance measures. For 2020, the Committee has determined that these should be Revenue growth (40%) and Trading Profit Margin (40%).

The remainder will usually be based on business objectives linked to key areas of strategic focus.

The Committee retains the discretion to adjust the relative weightings of the financial and strategic components and to adopt any performance measure that is relevant to the Company.

Under whatever measures are chosen, the Committee will set appropriately challenging targets at the start of each year. In doing so, they will take into account a number of internal and external reference points, including the Company’s key strategic objectives for the year.

The Committee may amend the performance conditions applicable to an award in accordance with the terms of the performance conditions or if events happen which cause the Committee to consider that it fails to fulfil its original purpose and would result in an unfair benefit for the participant in the reasonable opinion of the Committee.

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Long-term incentives

Performance Share Programme

To motivate and reward performance linked to the long-term strategy and share price of the Company.

The performance measures which determine the level of vesting of the Performance Share Awards are linked to our corporate strategy.

How the component operates

Maximum levels of payment

Framework in which performance is assessed

Awards are granted pursuant to the terms of the Performance Share Programme. Awards are normally made in the form of conditional share awards, but may be awarded in other forms if appropriate, including nil cost options or a combination thereof.

Awards vest after three years, subject to the achievement of stretching performance targets linked to the Company’s strategy.

The Committee has full discretion to adjust outcomes under the Performance Share Programme where the amount that a participant would/could receive under an Award would result in the participant receiving an amount which the Committee considers cannot be justified or which the Committee considers to be an unfair or undeserved benefit to the Participant. In exercising this discretion, the Committee may consider all circumstances, including (but not limited to): the financial performance of the Company; any changes in the Company’s share price; and the performance, conduct and contribution of the participant.

Participants may receive an additional number of shares equivalent to the amount of dividend payable on ordinary shares during the relevant performance period.

On vesting, a number of shares are sold to cover the tax liability. The remaining shares are required to be held by the Executive Director for a further two-year holding period.

The Committee may, in the event of any variation of the Company’s share capital, demerger, delisting, or other event which may affect the value of awards, adjust or amend the terms of awards in accordance with the plan rules.

Malus and clawback provisions apply, as detailed in the notes to this table.

The maximum annual opportunity is 275% of base salary.

For on-target levels of performance, 50% of the award vests (137.5% of base salary).

For threshold levels of performance, 25% of the award vests (68.75% of base salary).

The Committee aims to align the Performance Share Programme performance measures with the Company’s key long-term strategic objectives. In this manner, strong performance against the measures should lead to long-term sustainable value creation for our shareholders.

Measures used will typically include:

– Financial measures – to reflect the financial performance of our business and a direct and focused measure of Company success.

– Shareholder return measures – a measure of the ultimate delivery of shareholder returns, providing direct alignment.

– Strategic measures – aligned with the Company’s long-term strategy.

The make-up and weighting of each measure will be determined by the Committee each year to reflect the particular strategic objectives over the relevant performance period.

For the 2020 awards, it is proposed to use the following four measures, all equally weighted:

– Revenue growth.

– Return on Invested Capital.

– Cumulative free cash flow.

– Total Shareholder Return (TSR) performance against:

◾  An index of Global Healthcare companies; and

◾ The FTSE 100 index.

Maximum Payment will only be made for significant outperformance.

The Committee may amend the performance conditions applicable to an award in accordance with the terms of the performance conditions or if events happen which cause the Committee to consider that it fails to fulfil its original purpose and would result in an unfair benefit for the participant in the reasonable opinion of the committee.

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Remuneration continued

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The Policy report

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Shareholding guidelines

Within-employment shareholding guidelines

To align Executive Directors with shareholders and the long-term success of the Company.

How the component operates

Maximum levels of payment

Framework in which performance is assessed

The Chief Executive Officer is expected to build a shareholding of 300% of base salary and the Chief Financial Officer is expected to build a shareholding of 200% of base salary.

The Committee expects Executive Directors to satisfy this requirement within 5 years.

Until the relevant shareholding guidelines have been met, Executive Directors are required to hold 50% of any shares vesting from Company incentive plans after tax.

Not Applicable.

None.

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Post-employment shareholding guidelines

To provide extended alignment with shareholders post-departure from the Company.

How the component operates

Maximum levels of payment

Framework in which performance is assessed

Executive Directors will normally be required to maintain their within employment shareholding guideline (or their actual holding if lower) for a period following cessation.

At the current time, the Committee requires Executive Directors to maintain 100% of their guideline for two years following departure.

Not Applicable.

None.

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Notes to future policy table – Executive Directors

Malus and clawback

At any time prior to the vesting of an award or payment of a cash bonus, the Committee may determine that an unvested award or part of an award may not vest, including to zero on the occurrence of a Trigger Event, as defined below (regardless of whether or not the performance conditions have been met). At any time up to three years after the vesting of an award or payment of a cash bonus, the Committee may determine that any cash bonus, vested shares, or their equivalent value in cash be returned to the Company on the occurrence of a Trigger Event. A Trigger Event shall occur if any of the following matter is discovered where:

– there has been a misstatement of the Company’s financial results which has resulted in a material overpayment to participants, which is in the form of Awards under the Plan or otherwise, irrespective of whether the relevant participants are at fault;

– there has been an error in determining the size of the Award or to the extent to which the performance conditions have been satisfied, or erroneous or misleading data, which has resulted in the vesting of an Award which would not otherwise have vested or which would otherwise have vested to a materially lesser extent;

– there has been a significant adverse change in the financial performance or reputation of the Company, including corporate failure and/or any significant loss at a general level or in respect of a global business unit or function in which a participant worked; and/or

– the Committee determines that the conduct, capability or performance of a participant or any team, business area or profit centre warrants a review.

These provisions will apply under the Global Share Plan 2020 and the Annual Bonus Plan 2020.

Legacy matters

The Committee can make remuneration payments and payments for loss of office outside of the Policy set out above where the terms of the payment were agreed (i) before the Policy set out in this report came into effect, provided the terms of

  

  

the payment were consistent with any applicable policy in force at the time they were agreed; or (ii) at a time when the relevant individual was not an Executive Director of the Company (or other person to whom the Policy set out above applies) and that, in the opinion of the Committee, the payment was not in consideration for the individual becoming an Executive Director of the Company (or such other person). This includes the exercise of any discretion available to the Committee in connection with such payments. For these purposes, payments include the Committee satisfying awards of variable remuneration and, in relation to an award over shares, the terms of the payment are agreed at the time the award is granted.

The Policy set out above applies equally to any individual who would be required to be treated as an Executive Director under the applicable regulations. The Committee can make remuneration payments and payments for loss of office outside of the Policy set out above if such payments are required by law in a relevant country.

Consideration of employment conditions elsewhere in the Company and differences between arrangements for Executive Directors and workforce as a whole

The Committee discusses, and takes into account pay arrangements across the Company when determining the pay of Executive Directors in the following ways:

Base salary

Increases to Executive Director base salaries are generally in-line with base salary budgets in the geography in which the Executive Director is based, although the Committee will also have oversight of base salary budgets across the Company more generally when making the decision.

Pension contributions and payments in lieu of a pension

A range of different pension arrangements operate across the Group depending on location and/or length of service. Executive Directors either participate in pension arrangements relevant to their local market or receive a cash payment in lieu of a pension.

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Benefits

Benefit packages vary across the world depending on local market practice. Executive Directors receive a range of benefits in-line with the standard executive benefits package in the geography in which they are based.

Annual Bonus Plan

Nearly all employees have performance-based pay, primarily in form of the Annual Bonus. Employees at different levels throughout the group participate in Annual Bonus Plans with different payment outcomes. The annual performance objectives are cascaded down to all employees from the objectives set at the beginning of the year for the Executive Directors and Executive Officers, to ensure that the performance of all employees is linked to the Strategic Imperatives. In 2019, 9 Executive Officers and 37 senior executives participated in the Annual Bonus Plan on the same basis as the Executive Directors subject to lower limits.

All Employee Share Plans

We operate two all-employee share plan arrangements depending on the most appropriate arrangement for different geographies. In 2019, in the US, 2,651 employees participated in the Employee Stock Purchase Plan. In 2019, in the UK and 32 other countries, 2,770 employees participated in the ShareSave Plan. Executive Directors, Executive Officers and senior executives participated in these plans depending on where they are located.

Long term incentives

10 Executive Officers and 38 senior executives participate in the Performance Share Programme on the same basis as the Executive Directors subject to lower limits.

Shareholding requirements

Executive Officers and senior executives who participate in the Annual Bonus Plan and the Performance Share Programme are also required to build a significant shareholding in the Company.

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Remuneration continued

The Policy report continued

Illustrations of the application of the Remuneration Policy 2020

The following charts show the potential split between the different elements of the Executive Directors’ remuneration under four different performance scenarios:

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Chief Executive Officer

  

Chief Financial Officer

Current

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Current

Minimum %

100

CHF1,585k

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Minimum %

100

£762k

Target %

32

28

14

26

CHF4,966k

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Target %

32

26

13

25

£2,153k

Maximum %

22

29

12

37

CHF7,174k

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Maximum %

25

28

12

35

£3,062k

Maximum+ %*

19

24

11

46

CHF8,485k

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Maximum+ %*

21

24

10

45

£3,602k

Proposed

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Proposed

Minimum %

100

CHF1,585k

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Minimum %

100

£705k

Target %

32

30

38

CHF4,966k

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Target %

34

29

37

£2,097k

Maximum %

19

36

45

CHF8,347k

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Maximum %

20

35

45

£3,488k

Maximum+ %*

15

29

56

CHF10,244k

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Maximum+ %*

17

28

55

£4,269k

* + 50% share price growth ⏹Fixed pay ⏹Cash incentive ⏹Equity incentive ⏹Annual bonus ⏹PSP

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Assumed
performance

Assumptions used for proposed Policy

Fixed
pay

All performance scenarios

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Consists of total fixed pay, including base salary and pension allowance (as at 1 April 2020) and benefits (as received during 2019).

Variable
pay

Minimum Performance

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No pay out under the Annual Bonus Plan.
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No vesting under the Performance Share Programme.

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Target Performance

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50% of maximum payout under the Annual Bonus Plan (ie 107.5% of salary).
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50% vesting under the Performance Share Programme (ie 137.5% of salary).

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Maximum Performance

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100% of the maximum pay out under the Annual Bonus Plan (ie 215% of salary).
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100% vesting under the Performance Share Programme (ie 275% of salary).

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Maximum Performance (including 50% share price growth scenario)

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100% of the maximum pay out under the Annual Bonus Plan (ie 215% of salary).
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100% vesting under the Performance Share Programme (ie 275% of salary).
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50% growth in share price.

Performance Share Programme awards have been shown at face value with no discount rate assumptions.

The charts provide illustrative values of the remuneration package in 2020. Actual outcomes may differ from those shown.

Policy on recruitment arrangements

Our policy on the recruitment of Executive Directors is to pay a fair remuneration package for the role being undertaken and the experience of the Executive Director appointed. In terms of base salary, we will seek to pay a salary comparable, in the opinion of the Committee, to that which would be paid for an equivalent position elsewhere. The Committee will determine a base salary in-line with the Policy and having regard to the parameters set out in the Future Policy Table. Incoming Executive Directors will be entitled to pension (or cash payment in lieu of pension), benefits and incentive arrangements aligned with those set out in the Policy table above. On that basis, the aggregate annual opportunity under their incentive arrangements would not exceed 490% of base salary.

We recognise that in the event that we require a new Executive Director to relocate to take up a position with the Company, we may also pay relocation and related costs, in-line with the relocation arrangements we operate across the Group.

For external appointments, the Committee may award compensation for the forfeiture of remuneration awards from a previous employer. In doing so, the Committee would aim to structure the replacement awards in a like-for-like manner to the extent possible, taking into account relevant factors, including:

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The form of the forfeited awards (eg cash or shares);

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Any performance conditions attached to them and the likelihood of these conditions being satisfied; and

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The proportion of the vesting and/or performance period remaining.

The Committee will have regard to the best interests of both Smith+Nephew and its shareholders and is conscious of the need to pay no more than is necessary, particularly when determining buy-out arrangements.

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 They may be eligible to receive an annual bonus on a time pro-rated basis for the period of the year that they have worked. The annual bonus will typically be subject to business and individual performance in the same manner as for the continuing Executive Directors, and paid at the usual time. In-line with Company policy for all our employees, Executive Directors leaving in the last three months of the year may be eligible to receive a full year bonus, while those joining in the last three months of the year may not be eligible to receive any bonus.

 Outstanding Deferred Share Bonus Plan awards will subsist and be released in-line with their original timeframes, unless the Committee determines otherwise. They will not normally be pro-rated.

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 Any outstanding awards under the Deferred Share Bonus Plan or Performance Share Programme will remain subject to the same terms and conditions (including, malus and clawback) as applied at time of grant.

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In making buy-out awards to new appointments, the Committee may grant awards under the relevant provision in the Financial Conduct Authority Listing Rules, which allows for the granting of awards specifically to facilitate, in unusual circumstances, the recruitment of an Executive Director, without seeking prior shareholder approval. In doing so, it will comply with the provisions in force at the date of this report.

The overall approach outlined above would also apply to internal appointments, with the proviso that any commitments entered into before promotion which are inconsistent with the Policy will continue to be honoured.

We will aim to provide details via an announcement to the London Stock Exchange of an incoming Executive Director’s remuneration arrangements at the time of their appointment.

Service contracts

We employ Executive Directors on rolling service contracts with notice periods of up to twelve months from the Company and six months from the Executive Director. On termination of the contract, we may require the Executive Director not to work his or her notice period and pay them an amount equivalent to the base salary, pension contributions (or payment in lieu of pension) and benefits they would have received if they had been required to work their notice period.

Under the terms of the Executive Directors’ service contracts, Executive Directors are restricted for a period of 12 months after leaving the employment of the Company from working for a competitor, soliciting orders from customers and offering employment to employees of Smith+Nephew. The Company retains the right to waive these provisions in certain circumstances. In the event that these provisions are waived or the former Executive Director commences employment earlier than at the end of the notice period, no further payments shall be made in respect of the portion of notice period not worked. Directors’ service contracts are available for inspection at the Company’s registered office: Building 5, Croxley Park, Hatters Lane, Watford, Hertfordshire WD18 8YE.

  

  

Policy for payment for loss of office

Our policy regarding termination payments to departing Executive Directors is to limit severance payments to pre-established contractual terms. In the event that the employment of an Executive Director is terminated, any compensation payable will be determined in accordance with the terms of the service contract between the Company and the Executive Director, as well as the rule of any incentive plans.

Under normal circumstances (excluding termination for gross misconduct) all leavers are entitled to receive termination payments in lieu of notice equal to base salary, pension contributions (or payment in lieu of pension) and benefits. In some circumstances, additional benefits may become payable to cover reimbursement of untaken holiday leave, repatriation and outplacement fees, the costs of meeting any settlement agreement, and legal and financial advice.

In the event that an Executive Director dies or leaves for reasons of ill-health, redundancy or retirement in agreement with the Company, or for any other reason for which the Committee determines that good leaver treatment is appropriate:

– They may be eligible to receive an annual bonus on a time pro-rated basis for the period of the year that they have worked. The annual bonus will typically be subject to business and individual performance in the same manner as for the continuing Executive Directors, and paid at the usual time. In-line with Company policy for all our employees, Executive Directors leaving in the last three months of the year may be eligible to receive a full year bonus, while those joining in the last three months of the year may not be eligible to receive any bonus.

– Outstanding Deferred Share Bonus Plan awards will subsist and be released in-line with their original timeframes, unless the Committee determines otherwise. They will not normally be pro-rated.

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– Outstanding Performance Share Programme awards will typically be pro-rated for the time worked during the relevant performance period, and tested for performance at the end of the performance period, unless the Committee determines otherwise. The two-year holding period will usually continue to be enforced.

– Any outstanding awards under the Deferred Share Bonus Plan or Performance Share Programme will remain subject to the same terms and conditions (including, malus and clawback) as applied at time of grant.

For participants who leave for any other reason, outstanding Deferred Share Bonus Plan and Performance Share Programme awards will lapse in full.

One-off awards granted on appointment will normally lapse on leaving except in cases of death, retirement, redundancy or ill-health. The Committee has discretion to permit such awards to vest in other circumstances and will be subject to satisfactorily meeting applicable performance conditions.

We will supply details via an announcement to the London Stock Exchange of a departing Executive Director’s termination arrangements as soon as is practicable.

Policy on shareholding requirements

The Committee believes that one of the best ways our Executive Directors’ interests can be aligned with that of shareholders is for them to hold a significant number of shares in the Company. The Chief Executive Officer is therefore expected to build a holding of Smith+Nephew shares worth three times his or her base salary and the Chief Financial Officer is expected to build a holding of two times his or her base salary. Executive Directors are required to retain at least 50% of the shares after tax) vesting under Company incentive plans until this shareholding requirement has been met, recognising that differing international tax regimes affect the pace at which Executive Directors may fulfil the shareholding requirement.

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Remuneration continued

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When calculating whether or not this requirement has been met, Ordinary Shares or ADRs held by the Executive Directors and their immediate family are included, as are unvested awards under the Deferred Share Bonus Plan (on a net-of-tax basis), but not Performance Share Programme awards. Ordinarily we would expect Executive Directors to achieve their shareholding requirement within a period of five years from the date of appointment.

Executive Directors are also required to hold any shares vesting under the Performance Share Programme for a period of two years after vesting.

The 10 Executive Officers and 38 senior executives who participate in the Annual Bonus Plan and Performance Share Programme are also required to build a significant shareholding in the Company, extending the principle of alignment with our shareholders across the senior management team.

Policy on post cessation shareholding

Executive Directors are required to retain any shareholding up to the applicable shareholding requirement (or their actual holding on departure if lower) for a period of two years after cessation of employment.

In order to reinforce this expectation, and to the extent that the shareholding requirement has not been reached, all vested Deferred Share Bonus Plan and Performance Share Programme shares will be held in a Vested Share Account, which will not be accessible until two years post cessation of employment. In addition, former Executive Directors will be required to seek permission to deal during this period.

  

  

Consultation with employees
relating to Executive Director
remuneration

While the Committee does not directly consult with our employees as part of the process of determining executive pay, the Committee does receive feedback from employee surveys and takes this into account when reviewing executive pay. In addition, a significant number of our employees are shareholders and so are able to express their views in the same way as other shareholders. During 2019, no comments from employees relating to Executive Remuneration were raised during Board site visits.

Statement of consideration
of shareholder views

Angie Risley, the Committee Chair, engaged extensively with shareholders during development of the 2020 Remuneration Policy. The feedback received was presented to and discussed at length by the Committee, and informed the final shape of the proposals which are being put to the 2020 AGM.

Angie met with shareholders holding in excess of 38% of the Company’s Share capital, and corresponded with a further 8.5%, meaning that almost half of our register were asked for their views. This included 17 of our top 20 shareholders plus a number of shareholders who, although holding a smaller number of shares, had indicated earlier in the year that they would be interested in engaging with the Company on remuneration matters. In addition, we met with the Investment Association, ISS and Glass Lewis to obtain their input.

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The Chair appreciated the positive and constructive tone of the consultation. It was pleasing that shareholders were on the whole supportive of the proposals, particularly the:

– Emphasis on long-term sustainable performance;

– Simplification of the short-term incentive plans;

– Increased deferral of the short-term incentive opportunity;

– Reduction in target opportunity in the short-term arrangements;

– Reduction in pension payments; and

– Introduction of post-cessation shareholding requirements.

Some shareholders were cautious about the increase in maximum opportunity under the Performance Share Programme, and in particular looked for reassurance that maximum vesting under the plan would only be achieved for very stretching performance.

The Committee took all comments received on board during its subsequent discussions. With respect to the latter concern raised by some shareholders, in setting targets for the 2020 Performance Share Programme cycle, the Committee considers that the upper end of the performance ranges will require significant outperformance of internal and external forecasts for performance, as well as of the FTSE 100 and our direct peers. Further information is shown on page 112-113 of the 2019 Annual Report.

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Future policy table – Chair and Non-Executive Directors

The following table and accompanying notes explain the different elements of remuneration we pay to our Chair and Non-Executive Directors. This Policy is unchanged from 2017. No element of their remuneration is subject to performance. All payments made to the Chair are determined by the Remuneration Committee, whilst payments made to the Non-Executive Directors are determined by those Directors who are not themselves Non-Executive Directors, currently the Chair, Chief Executive Officer and Chief Financial Officer.

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Basic annual fee

To attract and retain Directors by setting fees at rates comparable to what would be paid in an equivalent position elsewhere. A proportion of the fees are paid in shares in the third quarter of each year in order to further align Non-Executive Directors’ fees with the interests of shareholders.

How the component operates

Maximum levels of payment

Fees will be reviewed on an annual basis. In future, any increase will be paid in shares until 25% of the total fees is paid in shares.

Fees are set in-line with market practice for fees paid by similar sized UK listed companies.

Annual fees are set and paid in UK Sterling or US Dollars depending on the location of the Non-Executive Director. If appropriate, fees may be set and paid in alternative currencies.

Annual fees are currently as follows:

– £63,000 in cash plus £6,500 in shares; or

– $120,000 in cash plus $9,780 in ADRs.

Chair fees:

– £315,180 in cash plus £105,060 in shares.

Whilst it is not expected to increase the fees paid to the Non-Executive Directors and the Chair by more than the increases paid to employees generally, in exceptional circumstances, higher fees might become payable.

The total maximum aggregate fees payable to the Non-Executive Directors will not exceed £1.5m as set out in the Company’s Articles of Association.

Fee for Senior Independent Director and Committee Chair

To compensate Non-Executive Directors for the additional time spent as Committee Chair or Senior Independent Director.

How the component operates

Maximum levels of payment

A fixed fee is paid, which is reviewed annually.

– £20,000 in cash.

– $35,000 in cash.

Whilst it is not expected that the fees paid to the Senior Independent Director or Committee Chairs will exceed the increases paid to employees generally, in exceptional circumstances, higher fees might become payable.

Intercontinental travel

To compensate Non-Executive Directors for the time spent travelling to attend meetings in another continent.

How the component operates

Maximum levels of payment

A fixed fee is paid, which is reviewed annually.

– £3,500 in cash; or

– $7,000 in cash.

Whilst it is not expected to increase these fees by more than the increases paid to employees generally, in exceptional circumstances, higher fees might become payable.

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Annual fees

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by Non-Executive Directors

significant executive duties in order to support the Executive Directors during a period of absence due to illness or a gap prior to the appointment of a permanent Executive Director, the Committee is authorised to determine an appropriate level of fees which shall be payable. These fees will not exceed the amounts which would normally be paid to a permanent Executive Director undertaking such duties and shall not include participation in short or long-term incentive arrangements or benefit plans.

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Notes to future policy table –
Non-Executive Directors

Additional duties undertaken
by Non-Executive Directors

In the event that the Chair or a Non-Executive Director is required to undertake significant executive duties in order to support the Executive Directors during a period of absence due to illness or a gap prior to the appointment of a permanent Executive Director, the Committee is authorised to determine an appropriate level of fees which shall be payable. These fees will not exceed the amounts which would normally be paid to a permanent Executive Director undertaking such duties and shall not include participation in short or long-term incentive arrangements or benefit plans.

  

  

Policy on recruitment arrangements

Any new Non-Executive Director shall be paid in accordance with the current fee levels on appointment, in-line with the Policy set out above. With respect to the appointment of a new Chair, fee levels will take account of market rates, the individual’s profile and experience, the time required to undertake the role and general business conditions. In addition, the Committee retains the right to authorise the payment of relocation assistance or an accommodation allowance in the event of the appointment of a Chair not currently based in the UK.

Letters of appointment

The Chair and Non-Executive Directors have letters of appointment which set out the terms under which they provide their services to the Company. These are available for inspection at the Company’s registered office: Building 5, Croxley Park, Hatters Lane, Watford, Hertfordshire WD18 8YE, United Kingdom.

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The appointment of the Non-Executive Directors is not subject to a notice period, nor is there any compensation payable on loss of office, for example, should they not be re-elected at an Annual General Meeting. The appointment of the Chair is subject to a notice period of six months.

The Chair and Non-Executive Directors are required to acquire a shareholding in the Company equivalent in value to one time their basic fee within two years of their appointment to the Board.

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Statement of Directors’ responsibilities in respect of the
Annual Report and Financial Statements

The Directors are responsible for preparing the Annual Report and Form 20-F and the Group and Parent Company financial statements in accordance with applicable law and regulations.

Company law requires the Directors to prepare Group and Parent Company financial statements for each financial year. Under that law they are required to prepare the Group financial statements in accordance with international accounting standards in conformity with the requirements of the Companies Act 2006 and applicable law and have elected to prepare the Parent Company financial statements in accordance with UK accounting standards and applicable law, including FRS 101 Reduced Disclosure Framework. In addition the Group financial statements are required under the Disclosure Guidance and Transparency Rules to be prepared in accordance with International Financial Reporting Standards (‘IFRS’) adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union (‘IFRS as adopted by the EU’) and the Directors have also chosen to prepare the Group financial statements in accordance with IFRS as issued by the International Accounting Standards Board (IASB).

Under company law the Directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the Group and Parent Company and of their profit or loss for that period. In preparing each of the Group and Parent Company financial statements, the Directors are required to:

-select suitable accounting policies and then apply them consistently;
-make judgements and estimates that are reasonable, relevant, reliable and prudent;
-for the Group financial statements, state whether they have been prepared in accordance with international accounting standards in conformity with the requirements of the Companies Act 2006, IFRS as adopted by the EU and IFRS as issued by the IASB;
-for the Parent Company financial statements, state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the Parent Company financial statements;
-assess the Group and Parent Company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern; and
-use the going concern basis of accounting unless they either intend to liquidate the Group or the Parent Company or to cease operations, or have no realistic alternative but to do so.

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Parent Company’s transactions and disclose with reasonable accuracy at any time the financial position of the Parent Company and enable them to ensure that its financial statements comply with the Companies Act 2006. They are responsible for such internal control as they determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error, and have general responsibility for taking such steps as are reasonably open to them to safeguard the assets of the Group and to prevent and detect fraud and other irregularities.

Under applicable law and regulations, the Directors are also responsible for preparing a Strategic Report, Directors’ Report, Directors’ Remuneration Report and Corporate Governance Statement that comply with that law and those regulations.

The Directors are responsible for the maintenance and integrity of the corporate and financial information included on the Company’s website. Legislation in the UK governing the preparation and dissemination of financial statements may differ
from legislation in other jurisdictions.

Responsibility statement of the Directors in respect of the Annual Report

We confirm that to the best of our knowledge:

-the financial statements, prepared in accordance with the applicable set of accounting standards, give a true and fair view of the assets, liabilities, financial position and profit or loss of the Company and the undertakings included in the consolidation taken as a whole; and
-the Strategic Report and Directors’ Report include a fair review of the development and performance of the business and the position of the issuer and the undertakings included in the consolidation taken as a whole, together with a description of the principal risks and uncertainties that they face.

The Strategic Report, which has been prepared in accordance with the requirements of the Companies Act 2006, comprises pages 1–65.

The Directors’ Report, prepared in accordance with the requirements of the Companies Act 2006 and the UK Listing Authority’s Listing Rules, and Disclosure Rules and Transparency Rules, comprising pages 1–137 and 227–241, was approved by the Board and signed on its behalf.

We consider the Annual Report and financial statements, taken as a whole, are fair, balanced and understandable and provide the information necessary for shareholders to assess the Group’s position and performance, business model and strategy.

By order of the Board, on 18 February 2021

Graphic

Susan Swabey

Company Secretary

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Report of Independent Registered Public Accounting Firm

To the Shareholders and Board of Directors

Smith & Nephew plc:

Opinions on the Consolidated Financial Statements and Internal Control Over Financial Reporting

We have audited the accompanying Group balance sheets of Smith & Nephew plc and subsidiaries (the “Group”) as of 31 December 2020 and 2019, the related Group income statements, Group statements of comprehensive income, Group cash flow statements and Group statements of changes in equity for each of the years in the three-year period ended 31 December 2020, and the related notes (collectively, the “consolidated financial statements”). We also have audited the Group’s internal control over financial reporting as of 31 December 2020, based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of the Group as of 31 December 2020 and 2019, and the results of its operations and its cash flows for each of the years in the three-year period ended 31 December 2020, in conformity with International Financial Reporting Standards (“IFRS”) as issued by the International Accounting Standards Board. Also in our opinion, the Group maintained, in all material respects, effective internal control over financial reporting as of 31 December 2020 based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.

Change in Accounting Principle

As discussed in Note 7 to the consolidated financial statements, the Group has changed its method of accounting for leases as of January 1, 2019 due to the adoption of IFRS 16, Leases.

Basis for Opinions

The Group’s management is responsible for these consolidated financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Evaluation of Internal Controls. Our responsibility is to express an opinion on the Group’s consolidated financial statements and an opinion on the Group’s internal control over financial reporting based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Group in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects.

Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.

Definition and Limitations of Internal Control Over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

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Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Critical Audit Matters

The critical audit matters communicated below are matters arising from the current period audit of the consolidated financial statements that were communicated or required to be communicated to the audit committee and that: (1) relate to accounts or disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate.

Provision for metal-on-metal hip products

As discussed in Note 17 to the consolidated financial statements, the Group holds a provision of $336 million in respect of potential liabilities arising from the ongoing exposure to legal claims for metal-on-metal hip products. The estimate for this provision requires the Group to use an actuarial model and make a number of key assumptions relating to the number of claimants and settlement outcome.

We identified the evaluation of the provision for metal-on-metal hip products and related disclosure for these potential liabilities as a critical audit matter because especially challenging auditor judgment and specialised skills and knowledge was required in assessing the key assumptions above, given the limited historical track record of metal-on-metal claims settled.

The following are the primary procedures we performed to address this critical audit matter.

—

Control testing: We evaluated the design and tested the operating effectiveness of certain internal controls over the Group’s legal provision process. This included controls over the Group’s review, challenge and assessment of the metal–on-metal provision and related key assumptions relating to estimating the number of claimants and the settlement outcomes.

—

Enquiry of lawyers: We obtained correspondence directly from the Group’s external counsel on the status of open metal-on-metal court proceedings and settlement negotiations. We compared the number of open metal-on-metal claims per the Group's records against this correspondence, and considered any relevant information provided in our evaluation of the related exposure.

—

Our actuarial expertise: We involved actuarial professionals with specialised skills and knowledge, who assisted in challenging the number of claimants and settlement outcomes used in statistical projections in determining the provision, as well as the range of reasonably possible outcomes determined by the Group, by reference to historical data including settlement amounts, number of new claimants and experience of other cases. In addition, the actuarial professionals assisted in evaluating the statistical model applied by the Group with actuarial professional standards and industry practice for similar product liability claims. We evaluated the scope, competency, and objectivity of the Group’s experts involved in developing the actuarial model used in the determination of the provision by considering the work they were engaged to perform, their professional qualifications, and reporting lines.

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Assessing disclosures: We assessed the Group’s sensitivity disclosures in respect of the metal-on-metal hip provision over how sensitive the provision is to changes in key assumptions and how the range of possible outcomes reflect the underlying facts and circumstances.

Provision for excess and obsolescence (E&O) for Orthopaedics inventory

As discussed in Note 12 to the consolidated financial statements, the Group has high levels of Orthopaedics inventory that is available for customers’ immediate use. Complete sets of products including large and small sizes of inventory (which are used less frequently) have to be available to customers at their premises. An assessment is made by the Group to identify excess or obsolete inventory. As a result, the Group has recognised a provision for excess and obsolete inventory (E&O provision) for Orthopaedics which is a significant proportion of the total E&O provision. As discussed in Note 12 to the consolidated financial statements, the Group’s total E&O provision is $377 million. The key input into this provision is the estimate of the future utilisation of inventory on hand which is based on assumptions of historical sales of inventory adjusted for other internal or external factors such as effectiveness of inventory deployment, length of product lives and planned phase out of product which may impact the demand for the product.

We identified the evaluation of the provision for excess and obsolescence for Orthopaedics inventory as a critical audit matter. A high degree of auditor judgement was required in assessing management’s estimate of future utilization of inventory, including the assessment of adjustments made to historical sales data. In addition, COVID-19 has brought greater volatility to historical sales of inventory and greater uncertainty to future utilisation leading to a high level of measurement uncertainty.

The following are the primary procedures we performed to address this critical audit matter.

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Control testing: We evaluated the design and tested the operating effectiveness of the internal control over the Group’s process for assessing the E&O provision, specifically the Group’s control over the assumptions listed above to determine expected future utilisation of Orthopaedics inventory.

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Test of detail: We assessed and challenged the assumptions, listed above, in the E&O provision through a combination of interviews of finance and operations personnel and inspection of internal budgets, including a selection of product plans to assess the impact of plans for phasing out product lines on future utilisation of Orthopaedics inventory.

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Historical comparisons: We evaluated the Group’s ability to accurately estimate the E&O provision by comparing historically recorded provisions to actual inventory write-offs and historically estimated future utilisation to actual utilisation.

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Sensitivity analysis: We assessed the sensitivity of the key assumptions listed above, incorporating the recent volatility in sales of inventory, to consider their impact on the Group’s determination of the provision recognised.

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/s/ KPMG LLP

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We have served as the Group’s auditor since 2015

London, United Kingdom

18 February 2021

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Group financial statements

Group income statement

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Year ended

  

Year ended

  

Year ended

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31 December

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31 December

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31 December

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2020

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2019

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2018

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Notes

    

$ million

    

$ million

    

$ million

 

Revenue

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2

​

4,560

​

5,138

​

4,904

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Cost of goods sold

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(1,396)

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(1,338)

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(1,298)

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Gross profit

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3,164

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3,800

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3,606

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Selling, general and administrative expenses

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3

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(2,562)

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(2,693)

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(2,497)

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Research and development expenses

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3

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(307)

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(292)

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(246)

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Operating profit

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2 & 3

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295

​

815

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863

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Interest income

​

4

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6

​

10

​

8

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Interest expense

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4

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(62)

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(65)

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(59)

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Other finance costs

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4

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(7)

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(18)

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(20)

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Share of results of associates

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11

​

14

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1

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(11)

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Profit before taxation

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246

​

743

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781

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Taxation

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5

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202

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(143)

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(118)

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Attributable profit for the year1

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448

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600

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663

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Earnings per ordinary share1

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6

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​

  

​

  

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Basic

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51.3¢

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68.6¢

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76.0¢

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Diluted

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51.2¢

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68.4¢

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75.7¢

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The Group has adopted IFRS 16 Leases from 1 January 2019 using the modified retrospective approach. Under this approach comparative information is not restated. Refer to Note 7 for further details.

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Group statement of comprehensive income

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Year ended

  

Year ended

  

Year ended

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31 December

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31 December

​

31 December

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​

​

​

​

2020

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2019

​

2018

​

​

    

Notes

    

$ million

    

$ million

    

$ million

 

Attributable profit for the year1

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448

​

600

​

663

​

Other comprehensive income:

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​

  

​

  

​

  

​

Items that will not be reclassified to income statement

​

  

​

  

​

  

​

  

​

Remeasurement of net retirement benefit obligations

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18

​

10

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(14)

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11

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Taxation on other comprehensive income

​

5

​

(4)

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2

​

(1)

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Total items that will not be reclassified to income statement

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​

6

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(12)

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10

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​

​

​

​

​

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​

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​

Items that may be reclassified subsequently to income statement

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​

  

​

  

​

  

​

Cash flow hedges – forward foreign exchange contracts

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​

  

​

  

​

  

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(Losses)/gains arising in the year

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​

(24)

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14

​

21

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(Gains)/losses transferred to inventories for the year

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​

(6)

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(19)

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2

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Exchange differences on translation of foreign operations

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​

21

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21

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(132)

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Taxation on other comprehensive income

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5

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4

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–

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(3)

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Total items that may be reclassified subsequently to income statement

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​

(5)

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16

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(112)

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Other comprehensive income/(loss) for the year, net of taxation

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1

​

4

​

(102)

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Total comprehensive income for the year1

​

  

​

449

​

604

​

561

​

​

The Group has adopted IFRS 16 Leases from 1 January 2019 using the modified retrospective approach. Under this approach comparative information is not restated. Refer to Note 7 for further details.

​

1Attributable to equity holders of the Company and wholly derived from continuing operations.

The Notes on pages 152–204 are an integral part of these accounts.  

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148

Smith+Nephew

Annual Report 2020

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Strategy

​

​

​

​

​

​

Accounts

​

​

​

​

​

​

Group balance sheet

​

​

​

​

​

​

​

​

​

​

​

​

At

​

At

​

​

​

​

​

31 December

​

31 December

​

​

​

​

​

2020

​

2019

​

​

    

Notes

    

$ million

    

$ million

 

Assets

​

  

​

  

​

  

​

Non-current assets

​

  

​

  

​

  

​

Property, plant and equipment

​

7

​

1,449

​

1,323

​

Goodwill

​

8

​

2,928

​

2,789

​

Intangible assets

​

9

​

1,486

​

1,567

​

Investments

​

10

​

9

​

7

​

Investments in associates

​

11

​

108

​

103

​

Other non-current assets

​

13

​

33

​

35

​

Retirement benefit assets

​

18

​

133

​

106

​

Deferred tax assets

​

5

​

202

​

150

​

​

​

  

​

6,348

​

6,080

​

Current assets

​

  

​

  

​

  

​

Inventories

​

12

​

1,691

​

1,614

​

Trade and other receivables1

​

13

​

1,211

​

1,328

​

Cash at bank

​

15

​

1,762

​

277

​

​

​

  

​

4,664

​

3,219

​

Total assets

​

  

​

11,012

​

9,299

​

​

​

  

​

  

​

  

​

Equity and liabilities

​

  

​

  

​

  

​

Equity attributable to owners of the Company

​

  

​

  

​

  

​

Share capital

​

19

​

177

​

177

​

Share premium

​

  

​

612

​

610

​

Capital redemption reserve

​

  

​

18

​

18

​

Treasury shares

​

19

​

(157)

​

(189)

​

Other reserves

​

  

​

(329)

​

(324)

​

Retained earnings

​

  

​

4,958

​

4,849

​

Total equity

​

  

​

5,279

​

5,141

​

Non-current liabilities

​

  

​

  

​

  

​

Long-term borrowings and lease liabilities

​

15

​

3,353

​

1,975

​

Retirement benefit obligations

​

18

​

163

​

136

​

Other payables

​

14

​

94

​

102

​

Provisions

​

17

​

294

​

214

​

Deferred tax liabilities

​

5

​

141

​

167

​

​

​

  

​

4,045

​

2,594

​

Current liabilities

​

  

​

  

​

  

​

Bank overdrafts, borrowings, loans and lease liabilities

​

15

​

337

​

72

​

Trade and other payables

​

14

​

1,022

​

1,046

​

Provisions

​

17

​

123

​

203

​

Current tax payable

​

​

​

206

​

243

​

​

​

  

​

1,688

​

1,564

​

Total liabilities

​

  

​

5,733

​

4,158

​

Total equity and liabilities

​

  

​

11,012

​

9,299

​

​

1  Trade and other receivables includes a current tax receivable of $95m (31 December 2019: $21m).

The accounts were approved by the Board and authorised for issue on 18 February 2021 and are signed on its behalf by:

​

​

​

Roberto Quarta

Roland Diggelmann

Anne-Françoise Nesmes

Chair

Chief Executive Officer

Chief Financial Officer

The Notes on pages 152–204 are an integral part of these accounts.  

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​

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​

Smith+Nephew

Annual Report 2020

149

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Strategy

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​

​

​

​

​

​

​

​

​

​

​

Group financial statements continued

Group cash flow statement

​

​

​

​

​

​

​

​

​

​

​

​

​

​

Year ended

​

Year ended

​

Year ended

​

​

​

​

​

31 December

​

31 December

​

31 December

​

​

​

​

​

2020

​

2019

​

2018

​

​

    

Notes

    

$ million

    

$ million

    

$ million

 

Cash flows from operating activities

​

  

​

  

​

  

​

  

​

Profit before taxation

​

  

​

246

​

743

​

781

​

Net interest expense

​

4

​

56

​

55

​

51

​

Depreciation, amortisation and impairment

​

  

​

562

​

502

​

435

​

Loss on disposal of property, plant and equipment and software

​

  

​

34

​

16

​

19

​

Share-based payments expense (equity-settled)

​

22

​

26

​

32

​

35

​

Share of results of associates

​

11

​

(14)

​

(1)

​

11

​

Net movement in post-retirement benefit obligations

​

  

​

1

​

(4)

​

(35)

​

Increase in inventories

​

  

​

(45)

​

(204)

​

(152)

​

Decrease/(increase) in trade and other receivables

​

  

​

209

​

30

​

(108)

​

(Decrease)/increase in trade and other payables and provisions

​

  

​

(103)

​

201

​

71

​

Cash generated from operations1

​

  

​

972

​

1,370

​

1,108

​

Interest received

​

  

​

2

​

4

​

2

​

Interest paid

​

  

​

(61)

​

(56)

​

(54)

​

Income taxes refunded/(paid)

​

  

​

22

​

(150)

​

(125)

​

Net cash inflow from operating activities

​

  

​

935

​

1,168

​

931

​

Cash flows from investing activities

​

  

​

  

​

  

​

  

​

Acquisitions, net of cash acquired

​

​

​

(170)

​

(869)

​

(29)

​

Capital expenditure

​

​

​

(443)

​

(408)

​

(347)

​

Net (purchase)/proceeds from sale of investments

​

​

​

(2)

​

23

​

(4)

​

Distribution from associate

​

11

​

9

​

3

​

2

​

Net cash used in investing activities

​

  

​

(606)

​

(1,251)

​