10. Segmental analysis

The business is organised into the following franchises and reportable segments:

Personal & Business Banking (PBB), comprising two reportable segments, UK Personal & Business Banking (UK PBB) and Ulster Bank RoI;

Commercial & Private Banking (CPB), comprising two reportable segments: Commercial Banking and Private Banking;

RBS International (RBSI) which is a single reportable segment;

NatWest Markets (NWM), which is a single reportable segment; and

Central items & other which comprises corporate functions.

Analysis of operating profit/(loss)

The following tables provide a segmental analysis of operating profit/(loss) by main income statement captions.

	Net			Other non-				Impairment
	interest	Net fees and		interest	Total	Operating		(losses)/		Operating
	income	commissions		income	income	expenses		releases		profit/(loss)
	£m	£m		£m	£m	£m		£m		£m
Half year ended 30 June 2018
UK Personal & Business Banking	2,542	546		73	3,161	(1,582	)	(147	)	1,432
Ulster Bank RoI	224	43		45	312	(252	)	26		86

Personal & Business Banking	2,766	589		118	3,473	(1,834	)	(121	)	1,518

Commercial Banking	997	444		339	1,780	(849	)	(19	)	912
Private Banking	252	116		14	382	(225	)	(1	)	156

Commercial & Private Banking	1,249	560		353	2,162	(1,074	)	(20	)	1,068

RBS International	219	52		13	284	(114	)	3		173
NatWest Markets	67	(7	)	661	721	(671	)	(4	)	46
Central items & other	25	1		36	62	(1,042	)	1		(979	)

Total	4,326	1,195		1,181	6,702	(4,735	)	(141	)	1,826


Half year ended 30 June 2017
UK Personal & Business Banking	2,564	568		40	3,172	(1,744	)	(97	)	1,331
Ulster Bank RoI	206	47		40	293	(293	)	11		11

Personal & Business Banking	2,770	615		80	3,465	(2,037	)	(86	)	1,342

Commercial Banking	1,141	516		93	1,750	(996	)	(94	)	660
Private Banking	226	83		12	321	(232	)	(7	)	82

Commercial & Private Banking	1,367	599		105	2,071	(1,228	)	(101	)	742

RBS International	161	22		12	195	(94	)	(5	)	96
NatWest Markets	66	(10	)	774	830	(1,092	)	77		(185	)
Central items & other	108	(8	)	258	358	(401	)	(1	)	(44	)

Total	4,472	1,218		1,229	6,919	(4,852	)	(116	)	1,951

	Half year ended
	30 June 2018				30 June 2017
		Inter				Inter
	External	segment		Total	External	segment		Total
Total revenue	£m	£m		£m	£m	£m		£m
UK Personal & Business Banking	3,577	33		3,610	3,589	17		3,606
Ulster Bank RoI	339	—		339	330	(1	)	329

Personal & Business Banking	3,916	33		3,949	3,919	16		3,935

Commercial Banking	1,873	39		1,912	1,808	31		1,839
Private Banking	333	88		421	273	70		343

Commercial & Private Banking	2,206	127		2,333	2,081	101		2,182

RBS International	235	79		314	156	62		218
NatWest Markets	953	259		1,212	1,051	456		1,507
Central items & other	961	(498	)	463	1,150	(635	)	515

Total	8,271	—		8,271	8,357	—		8,357

Analysis of net fees and commissions

	UK		Ulster		Commercial		Private		RBS		NatWest		Central items
	PBB		Bank RoI		Banking		Banking		International		Markets		& other		Total
	£m		£m		£m		£m		£m		£m		£m		£m
Half year ended 30 June 2018
Fees and commissions receivable
- Payment services	223		12		145		17		11		1		—		409
- Credit and debit card fees	257		12		51		6		—		—		—		326
- Lending (credit facilities)	237		15		154		1		17		39		—		463
- Brokerage	37		4		—		3		—		22		—		66
- Investment management	25		2		—		95		21		—		—		143
- Trade finance	1		1		66		1		2		2		—		73
- Underwriting fees	—		—		22		—		—		93		—		115
- Other	3		—		29		8		1		66		(56	)	51

Total	783		46		467		131		52		223		(56	)	1,646

Fees and commissions payable	(237	)	(3	)	(23	)	(15	)	—		(230	)	57		(451	)

Net fees and commissions	546		43		444		116		52		(7	)	1		1,195


Half year ended 30 June 2017
Fees and commissions receivable
- Payment services	208		14		152		18		13		—		—		405
- Credit and debit card fees	263		14		48		6		—		—		—		331
- Lending (credit facilities)	253		15		208		1		6		46		—		529
- Brokerage	47		7		—		4		1		29		—		88
- Investment management	40		2		18		57		3		1		—		121
- Trade finance	—		—		81		—		3		4		—		88
- Underwriting fees	—		—		—		—		—		67		—		67
- Other	4		—		30		10		—		105		(112	)	37

Total	815		52		537		96		26		252		(112	)	1,666

Fees and commissions payable	(247	)	(5	)	(21	)	(13	)	(4	)	(262	)	104		(448	)

Net fees and commissions	568		47		516		83		22		(10	)	(8	)	1,218

Total assets and liabilities

	30 June 2018		31 December 2017
	Assets	Liabilities	Assets	Liabilities
	£m	£m	£m	£m
UK Personal & Business Banking	192,283	184,624	190,636	183,410
Ulster Bank RoI	24,892	20,797	24,564	19,853

Personal & Business Banking	217,175	205,421	215,200	203,263

Commercial Banking	141,849	102,794	149,545	105,144
Private Banking	20,876	26,622	20,290	27,049

Commercial & Private Banking	162,725	129,416	169,835	132,193

RBS International	29,827	28,574	25,867	29,077
NatWest Markets	284,976	266,447	277,886	248,553
Central items & other	53,633	69,987	49,268	75,877

Total	748,336	699,845	738,056	688,963