Segment Reporting

12 Months Ended

Dec. 31, 2024

Segment Reporting

Segment Reporting

Note 12: Segment Reporting

Operating segments are components of an enterprise about which separate financial information is available and is evaluated periodically by management, namely the Chief Operating Decision Maker (“CODM”) of an organization, in order to determine operating and resource allocation decisions. By this definition, the Company has identified its CEO as the CODM. The Company considers itself to be in a single reportable segment under the authoritative guidance for segment reporting, specifically a communications company for publicly traded and private companies. The CODM uses operating income to evaluate our capital allocation, which could be re-investing income back into the Company, executing a share-repurchase, paying dividends or acquiring other entities. Operating income is used to monitor budget versus actual results. The CODM also uses operating income in competitive analysis by benchmarking to  the Company’s competitors. The competitive analysis along with the monitoring of budgeted versus actual results are used in assessing performance of the Company.

In $000's

	Years Ended December 31,
	2024			2023
Revenues	$	23,057		$	24,522
Cost of revenues
Costs to deliver products		2,623			2,987
Employee costs		2,462			2,339
Teleconference costs		252			216
Amortization of capitalized software		220			61
Other segment costs		60			4
Total cost of revenue		5,617			5,607
Operating costs and expenses:
Employee costs		8,103			9,603
Consultants and professional services		3,035			2,206
Depreciation and amortization		2,708			2,728
Advertising		1,267			1,690
Provision for credit losses		1,083			538
Software licensing		938			969
Stock compensation		703			1,341
Hosting		461			267
Merchant and bank fees		481			534
Acquisition/integration and other non-recurring costs		408			591
Rent		368			360
Impairment loss on intangible assets		14,150			—
Other operating expenses (1)		54			827
Total operating costs and expenses		33,759			21,654
Operating loss	$	(16,319	)	$	(2,739	)

(1) Other operating expenses include insurance, travel, reseller commissions, tradeshow expense and other miscellaneous selling, general and administrative expenses