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Capital and financial risk management - Credit risk - Operating activities - Movements in allowance for expected credit losses (Details) - EUR (€)
€ in Millions
12 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Mar. 31, 2019
Capital and financial risk management      
Net credit losses on trade receivable € (664) € (660) € (575)
Impact of Egypt reclassification      
Capital and financial risk management      
Net credit losses on trade receivable 65    
Contract assets and other receivables      
Capital and financial risk management      
Financial assets at beginning of period 137 129  
Exchange movements 2 (2)  
Amounts charged to credit losses on financial assets 63 73  
Other (101) (63)  
Financial assets at end of period 101 137 129
Trade receivables | Amortised cost      
Capital and financial risk management      
Financial assets at beginning of period 1,431 1,347  
Exchange movements (47) (26)  
Amounts charged to credit losses on financial assets 592 576  
Other (496) (466)  
Financial assets at end of period 1,480 1,431 1,347
Trade receivables | FVOCI      
Capital and financial risk management      
Financial assets at beginning of period 51 40  
Exchange movements 0    
Amounts charged to credit losses on financial assets 9 11  
Other (3)    
Financial assets at end of period € 57 € 51 € 40