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Reconciliation of net cash flow from operating activities (Details) - EUR (€)
€ in Millions
12 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Mar. 31, 2019
Reconciliation of net cash flow from operating activities      
Profit/(loss) for the financial year € 536 € (455) € (7,644)
Loss for the financial year from discontinued operations 0   3,535
Profit/(loss) for the financial year from continuing operations 536 (455) (4,109)
Non-operating expense 0 3 7
Investment income (330) (248) (433)
Finance costs 1,027 3,549 2,088
Income tax expense 3,864 1,250 1,496
Operating profit/(loss) 5,097 4,099 (951)
Adjustments for:      
Share-based payments and other non-cash charges 146 146 147
Depreciation and amortisation 14,101 14,174 9,795
Loss on disposal of property, plant and equipment and intangible assets 17 51 33
Share of result of equity accounted associates and joint ventures (342) 2,505 908
Impairment losses 0 1,685 3,525
Other (income)/expense (568) (4,281) 148
(Increase)/decrease in inventory (68) 68 (131)
Decrease/(Increase) in trade and other receivables 582 (38) (31)
(Decrease)/increase in trade and other payables (730) (100) 739
Cash generated by operations 18,235 18,309 14,182
Net tax paid (1,020) (930) (1,131)
Cash flows from discontinued operations 0   (71)
Net cash flow from operating activities € 17,215 € 17,379 € 12,980