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Segment, customer, and geographic information (Tables)
12 Months Ended
Dec. 31, 2025
Segment Reporting [Abstract]  
Schedules of Concentration of Risk, by Risk Factor
Significant customers are those that represent more than 10% of the Company’s total revenue or gross accounts receivable balances for the periods and as of each balance sheet date presented. For each significant customer, revenue as a percentage
of total revenue and gross accounts receivable as a percentage of total gross accounts receivable as of the periods presented were as follows:
Accounts ReceivableRevenue
December 31,Years Ended December 31,
20252024202520242023
Customer A12 %****
Customer B22 %****
Customer C*23 %*15 %13 %
Customer D*19 %15 %17 %16 %
Customer E*16 %14 %**
Schedule of Product Revenue Concentration
The following is a summary of revenue by major product family representing over 10% of the Company's total revenue:
Years Ended December 31,
Revenue by major product202520242023
CryoStor82%80%82%
Schedule of Revenue by Geographic Areas
The following table represents the Company’s total revenue by geographic area (based on the location of the customer):
Years Ended December 31,
Revenue by customers’ geographic locations202520242023
United States80%75%81%
Europe, Middle East, Africa (EMEA)14%19%12%
Other6%6%7%
Total revenue100%100%100%