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Loans
9 Months Ended
Sep. 30, 2024
Receivables [Abstract]  
Loans Loans
Loans consisted of the following:
September 30, 2024December 31, 2023
 (in millions)
Commercial loans:
Real estate, including construction$6,795 $7,087 
Business and corporate banking16,420 15,724 
Global banking(1)
10,573 10,725 
Other commercial:
Affiliates(2)
3,784 2,618 
Other3,543 3,803 
Total other commercial7,327 6,421 
Total commercial41,115 39,957 
Consumer loans:
Residential mortgages20,235 18,341 
Home equity mortgages393 389 
Credit cards185 199 
Other consumer(3)
86 101 
Total consumer20,899 19,030 
Total loans$62,014 $58,987 
(1)Represents large multinational firms including globally focused U.S. corporate and financial institutions, U.S. dollar lending to multinational banking clients managed by HSBC on a global basis and complex large business clients supported by Global Banking and Markets relationship managers.
(2)See Note 12, "Related Party Transactions," for additional information regarding loans to HSBC affiliates.
(3)Includes certain student loans that we have elected to designate under the fair value option and are therefore carried at fair value, which totaled $12 million and $15 million at September 30, 2024 and December 31, 2023, respectively. See Note 9, "Fair Value Option," for further details.
Net deferred origination costs totaled $27 million and $17 million at September 30, 2024 and December 31, 2023, respectively. At September 30, 2024 and December 31, 2023, we had a net unamortized discount on our loans of $8 million and $13 million, respectively.
Aging Analysis of Past Due Loans  The following table summarizes the past due status of our loans at September 30, 2024 and December 31, 2023. The aging of past due amounts is determined based on the contractual delinquency status of payments under the loan. An account is generally considered to be contractually delinquent when payments have not been made in accordance with the loan terms. Delinquency status is affected by customer account management policies and practices such as re-age, which results in the re-setting of the contractual delinquency status to current.
 Past DueTotal Past Due 30 Days or More  
30 - 89 Days90+ Days
Current(1)
Total Loans
 (in millions)
At September 30, 2024
Commercial loans:
Real estate, including construction$ $21 $21 $6,774 $6,795 
Business and corporate banking
2 49 51 16,369 16,420 
Global banking 47 47 10,526 10,573 
Other commercial182  182 7,145 7,327 
Total commercial184 117 301 40,814 41,115 
Consumer loans:
Residential mortgages172 96 268 19,967 20,235 
Home equity mortgages2 5 7 386 393 
Credit cards2 2 4 181 185 
Other consumer3 2 5 81 86 
Total consumer179 105 284 20,615 20,899 
Total loans$363 $222 $585 $61,429 $62,014 
At December 31, 2023
Commercial loans:
Real estate, including construction$— $206 $206 $6,881 $7,087 
Business and corporate banking
15,720 15,724 
Global banking— 10,724 10,725 
Other commercial350 — 350 6,071 6,421 
Total commercial351 210 561 39,396 39,957 
Consumer loans:
Residential mortgages
174 91 265 18,076 18,341 
Home equity mortgages12 15 374 389 
Credit cards193 199 
Other consumer96 101 
Total consumer192 99 291 18,739 19,030 
Total loans$543 $309 $852 $58,135 $58,987 
(1)Loans less than 30 days past due are presented as current.
Nonperforming Loans  Nonperforming loans, including nonaccrual loans and accruing loans contractually 90 days or more past due, consisted of the following:
Nonaccrual LoansAccruing Loans Contractually Past Due 90 Days or MoreNonaccrual Loans With No Allowance For Credit Losses
 (in millions)
At September 30, 2024
Commercial loans:
Real estate, including construction$304 $ $ 
Business and corporate banking59  6 
Global banking230  43 
Other commercial   
Total commercial593  49 
Consumer loans:
Residential mortgages(1)(2)(3)
162  82 
Home equity mortgages(1)(2)
6  5 
Credit cards 2  
Other consumer 2  
Total consumer168 4 87 
Total nonperforming loans$761 $4 $136 
At December 31, 2023
Commercial loans:
Real estate, including construction$229 $— $40 
Business and corporate banking143 29 
Global banking49 — 48 
Other commercial— 
Total commercial424 119 
Consumer loans:
Residential mortgages(1)(2)(3)
172 — 81 
Home equity mortgages(1)(2)
— 
Credit cards— — 
Other consumer— — 
Total consumer178 86 
Total nonperforming loans$602 $$205 
(1)At September 30, 2024 and December 31, 2023, nonaccrual consumer mortgage loans include $107 million and $108 million, respectively, of loans that are carried at the lower of amortized cost or fair value of the collateral less cost to sell.
(2)Nonaccrual consumer mortgage loans include all loans which are 90 or more days contractually delinquent as well as loans discharged under Chapter 7 bankruptcy and not re-affirmed and second lien loans where the first lien loan that we own or service is 90 or more days contractually delinquent.
(3)Nonaccrual consumer mortgage loans for all periods does not include guaranteed loans purchased from the Government National Mortgage Association. Repayment of these loans is predominantly insured by the Federal Housing Administration and as such, these loans have different risk characteristics from the rest of our consumer loan portfolio.
Interest income that was recorded on nonaccrual loans and included in interest income totaled $11 million and $19 million during the three and nine months ended September 30, 2024, respectively, compared with nil and $3 million during the three and nine months ended September 30, 2023, respectively.
Collateral-Dependent Loans Loans for which the repayment is expected to be provided substantially through the operation or sale of the collateral and the borrower is experiencing financial difficulty are considered to be collateral-dependent loans. Collateral can have a significant financial effect in mitigating our exposure to credit risk.
Collateral-dependent residential mortgage loans are carried at the lower of amortized cost or fair value of the collateral less costs to sell, with any excess in the carrying amount of the loan generally charged off at the time foreclosure is initiated or when settlement is reached with the borrower, but not to exceed the end of the month in which the account becomes six months contractually delinquent. Collateral values are based on broker price opinions or appraisals which are updated at least every 180 days less estimated costs to sell. During the quarterly period between updates, real estate price trends are reviewed on a geographic basis and incorporated as necessary. At September 30, 2024 and December 31, 2023, we had collateral-dependent residential mortgage loans totaling $287 million and $278 million, respectively.
For collateral-dependent commercial loans, the allowance for expected credit losses is individually assessed based on the fair value of the collateral. Various types of collateral are used, including real estate, inventory, equipment, accounts receivable, securities and cash, among others. For commercial real estate loans, collateral values are generally based on appraisals which are updated based on management judgment under the specific circumstances on a case-by-case basis. In situations where an appraisal is not used, borrower-specific factors such as operating results, cash flows and debt service ratios are reviewed along with relevant market data of comparable properties in order to create a 10-year cash flow model to be discounted at appropriate rates to present value. The collateral value for securities is based on their quoted market prices or broker quotes. The collateral value for other financial assets is generally based on appraisals or is estimated using a discounted cash flow analysis. Commercial loan balances are charged off at the time all or a portion of the balance is deemed uncollectible. At September 30, 2024 and December 31, 2023, we had collateral-dependent commercial loans totaling $611 million and $618 million, respectively.
Loan Modifications In conjunction with our loss mitigation activities, we modify certain loans to borrowers experiencing financial difficulty. Modifications may include changes to one or more terms of the loan, including, but not limited to, a change in interest rate, extension of the term, reduction in payment amount and partial forgiveness or deferment of principal, accrued interest or other loan covenants.
The following disclosures provide information about loan payment modifications made to borrowers experiencing financial difficulty in the form of an interest rate reduction, principal forgiveness, a term extension or significant payment deferral, or a combination thereof. Not included are loans with short-term payment modifications (e.g., deferrals of three months or less) and other insignificant modifications, such as covenant waivers and amendments, and deferrals of financial statement and covenant compliance reporting requirements. Commercial loan payment modifications typically involve term extensions. In certain cases, the term extension is coupled with an interest rate increase which is intended to reduce the financial effect of extending the life of the loan. The effects of these interest rate increases are not included in the following disclosures. For consumer loans, payment modifications typically involve payment deferrals or interest rate reductions which lower the amount of interest income we are contractually entitled to receive in future periods. Through lowering the interest rate, we believe we are able to increase the amount of cash flow that will ultimately be collected from the loan, given the borrower's financial condition.
The following table presents information about loan payment modifications made to borrowers experiencing financial difficulty during the three and nine months ended September 30, 2024 and 2023 by type of modification, including the period-end carrying value and as a percentage of total loans. During the three months ended September 30, 2024, loan payment modifications made to consumer borrowers experiencing financial difficulty were nil.
Interest Rate ReductionPrincipal ForgivenessTerm Extension / Significant Payment Deferral
Combination(1)
Total% of Total Loans
(dollars are in millions)
Three Months Ended September 30, 2024
Commercial loans:
Real estate, including construction$ $33 $43 $ $76 1.1 %
Business and corporate banking  6  6 .0 
Total commercial 33 49  82 .2 
Interest Rate ReductionPrincipal ForgivenessTerm Extension / Significant Payment Deferral
Combination(1)
Total% of Total Loans
(dollars are in millions)
Three Months Ended September 30, 2023
Commercial loans:
Real estate, including construction$— $— $$— $.0 %
Business and corporate banking— — 53 — 53 .3 
Total commercial— — 55 — 55 .1 
Consumer loans:
Residential mortgages(2)
— — — .0 
Total consumer— — — .0 
Total$— $— $57 $— $57 .1 
Nine Months Ended September 30, 2024
Commercial loans:
Real estate, including construction$ $33 $43 $159 $235 3.5 %
Business and corporate banking  37 5 42 .3 
Global banking  35  35 .3 
Total commercial 33 115 164 312 .8 
Consumer loans:
Residential mortgages(2)
   1 1 .0 
Total consumer   1 1 .0 
Total$ $33 $115 $165 $313 .5 
Nine Months Ended September 30, 2023
Commercial loans:
Real estate, including construction$— $— $172 $— $172 2.5 %
Business and corporate banking— — 128 — 128 .8 
Global banking— — — .1 
Total commercial— — 305 — 305 .8 
Consumer loans:
Residential mortgages(2)
— — 10 11 .1 
Total consumer— — 10 11 .1 
Total$— $— $315 $$316 .5 
(1)Represents loans with more than one type of payment modification during the period.
(2)The carrying values of consumer mortgage loans with a payment modification primarily includes loans that were recorded at the lower of amortized cost or fair value of the collateral less cost to sell.
At September 30, 2024 and December 31, 2023, additional commitments to lend to commercial borrowers who were provided with a loan payment modification during the respective year-to-date periods totaled $43 million and $85 million, respectively.
The following table summarizes the financial effect of loan payment modifications made to borrowers experiencing financial difficulty during the three and nine months ended September 30, 2024 and 2023 by type of modification:
Weighted-Average Interest Rate ReductionPrincipal Forgiven
(in millions)
Weighted-Average Term Extension / Payment Deferral
(in years)
Three Months Ended September 30, 2024
Commercial loans:
Real estate, including construction %$ 2.2
Business and corporate banking  1.6
Three Months Ended September 30, 2023
Commercial loans:
Real estate, including construction— %$— 0.2
Business and corporate banking— — 1.1
Consumer loans:
Residential mortgages— — 0.8
Nine Months Ended September 30, 2024
Commercial loans:
Real estate, including construction5.6 %$ 3.1
Business and corporate banking.3  1.7
Global banking  2.0
Consumer loans:
Residential mortgages.5  0.6
Nine Months Ended September 30, 2023
Commercial loans:
Real estate, including construction— %$— 0.4
Business and corporate banking— 1.9
Global banking— — 2.0
Consumer loans:
Residential mortgages2.2 — 2.0
The effect of most modifications made to borrowers experiencing financial difficulty is already included in the allowance for credit losses because of the methodology used to estimate lifetime ECL, which considers historical loss information including losses from modifications of loans to borrowers experiencing financial difficulty. As a result, a material change to the allowance for credit losses is generally not recorded upon modification. In instances when a loan is modified in the form of principal forgiveness, the amount of principal forgiven is deemed uncollectible and that portion of the loan balance is charged off with a corresponding reduction to the allowance for credit losses.
We closely monitor the performance of modified loans to understand the effectiveness of our loss mitigation efforts. Upon determination that a modified loan or a portion of a modified loan has subsequently been deemed uncollectible, the loan or a portion of the loan is charged off in accordance with our accounting policies with a corresponding reduction to the allowance for credit losses.
The following table presents loans to borrowers experiencing financial difficulty with a payment modification during the previous 12 months which subsequently became 90 days or greater contractually delinquent during the three and nine months ended September 30, 2024 by type of modification:
Interest Rate ReductionPrincipal ForgivenessTerm Extension / Significant Payment Deferral
Combination(1)
Total
(in millions)
Nine Months Ended September 30, 2024
Commercial loans:
Global banking$ $ $1 $ $1 
Total commercial$ $ $1 $ $1 
(1)Represents loans with more than one type of payment modification during the period.
During the three and nine months ended September 30, 2024, there were no consumer loans to borrowers experiencing financial difficulty with a payment modification during the previous 12 months which subsequently became 90 days or greater contractually delinquent. During the three months ended September 30, 2024, there were also no commercial loans to borrowers experiencing financial difficulty with a payment modification during the previous 12 months which subsequently became 90 days or greater contractually delinquent. During both the three and nine months ended September 30, 2023, there were no loans to borrowers experiencing financial difficulty with a payment modification during the previous nine months which subsequently became 90 days or greater contractually delinquent.
The following table presents the past due status of loans to borrowers experiencing financial difficulty with a payment modification during the previous 12 months at September 30, 2024 and December 31, 2023:
 Past Due  
30 - 89 Days90+ Days
Current(1)
Total
 (in millions)
At September 30, 2024
Commercial loans:
Real estate, including construction$ $ $236 $236 
Business and corporate banking  267 267 
Global banking  74 74 
Total commercial  577 577 
Consumer loans:
Residential mortgages1  7 8 
Total consumer1  7 8 
Total$1 $ $584 $585 
At December 31, 2023
Commercial loans:
Real estate, including construction$— $166 $$168 
Business and corporate banking
— — 398 398 
Global banking— — 50 50 
Total commercial— 166 450 616 
Consumer loans:
Residential mortgages
— — 12 12 
Total consumer— — 12 12 
Total$— $166 $462 $628 
(1)Loans less than 30 days past due are presented as current.
Commercial Loan Credit Quality Indicators and Gross Charge-offs by Year of Origination
The following credit quality indicators are utilized to monitor our commercial loan portfolio:
Criticized loans  Criticized loan classifications presented in the table below are determined by the assignment of various criticized facility risk ratings based on the risk rating standards of our regulator. The following facility risk ratings are deemed to be criticized:
Special Mention - generally includes loans that are protected by collateral and/or the credit worthiness of the customer, but are potentially weak based upon economic or market circumstances which, if not checked or corrected, could weaken our credit position at some future date.
Substandard - includes loans that are inadequately protected by the underlying collateral and/or general credit worthiness of the customer. These loans present a distinct possibility that we will sustain some loss if the deficiencies are not corrected.
Doubtful - includes loans that have all the weaknesses exhibited by substandard loans, with the added characteristic that the weaknesses make collection or liquidation in full of the recorded loan highly improbable. However, although the possibility of loss is extremely high, certain factors exist which may strengthen the credit at some future date, and therefore the decision to charge-off the loan is deferred. Loans graded as doubtful are required to be placed in nonaccrual status.
The following table summarizes our criticized commercial loans, including a disaggregation of the loans by year of origination as of September 30, 2024 and December 31, 2023:
20242023202220212020PriorRevolving
Loans
Revolving Loans Converted to Term LoansTotal at Sep. 30, 2024
 (in millions)
Real estate, including construction:
Special mention$ $ $104 $ $ $18 $ $ $122 
Substandard  64   521   585 
Doubtful   33  249 20  302 
Total real estate, including construction  168 33  788 20  1,009 
Business and corporate banking:
Special mention172 128 104 20 4 219 148 11 806 
Substandard138 118 44 43  157 593 6 1,099 
Doubtful6 6    6 40  58 
Total business and corporate banking316 252 148 63 4 382 781 17 1,963 
Global banking:
Special mention      37  37 
Substandard    20 86 166  272 
Doubtful     180 9  189 
Total global banking    20 266 212  498 
Total commercial$316 $252 $316 $96 $24 $1,436 $1,013 $17 $3,470 
Total commercial:
Special mention$172 $128 $208 $20 $4 $237 $185 $11 $965 
Substandard138 118 108 43 20 764 759 6 1,956 
Doubtful6 6  33  435 69  549 
Total commercial$316 $252 $316 $96 $24 $1,436 $1,013 $17 $3,470 
20232022202120202019PriorRevolving
Loans
Revolving Loans Converted to Term LoansTotal at Dec. 31, 2023
 (in millions)
Real estate, including construction:
Special mention$— $40 $— $104 $92 $42 $$$284 
Substandard— — — 821 — — 824 
Doubtful— — — — — 166 18 — 184 
Total real estate, including construction40 — 105 92 1,029 21 1,292 
Business and corporate banking:
Special mention38 103 12 20 126 296 607 
Substandard31 22 — 27 — 156 746 983 
Doubtful— — 36 — — 71 — 116 
Total business and corporate banking69 125 48 31 20 291 1,113 1,706 
Global banking:
Special mention— — — — — 45 62 — 107 
Substandard— 14 — — — 114 73 — 201 
Doubtful— 187 — — 14 — — 202 
Total global banking— 201 — — 14 159 136 — 510 
Other commercial:
Special mention— — — — — — — 
Substandard38 — — — — — — — 38 
Doubtful— — — — — — — 
Total other commercial44 — — — — — — 47 
Total commercial$115 $366 $48 $136 $126 $1,479 $1,273 $12 $3,555 
Total commercial:
Special mention$44 $143 $12 $108 $112 $213 $361 $11 $1,004 
Substandard71 36 — 28 — 1,091 819 2,046 
Doubtful— 187 36 — 14 175 93 — 505 
Total commercial$115 $366 $48 $136 $126 $1,479 $1,273 $12 $3,555 
Nonperforming  The following table summarizes the nonperforming status of our commercial loan portfolio, including a disaggregation of the loans by year of origination as of September 30, 2024 and December 31, 2023:
20242023202220212020PriorRevolving
Loans
Revolving Loans Converted to Term LoansTotal at Sep. 30, 2024
 (in millions)
Real estate, including construction:
Performing loans$638 $1,039 $1,217 $850 $262 $2,464 $18 $3 $6,491 
Nonaccrual loans   33  251 20  304 
Total real estate, including construction638 1,039 1,217 883 262 2,715 38 3 6,795 
Business and corporate banking:
Performing loans1,403 1,350 1,118 1,261 176 4,090 6,655 308 16,361 
Nonaccrual loans6 6    6 41  59 
Total business and corporate banking1,409 1,356 1,118 1,261 176 4,096 6,696 308 16,420 
Global banking:
Performing loans935 1,768 849 660 116 4,274 1,741  10,343 
Nonaccrual loans     221 9  230 
Total global banking935 1,768 849 660 116 4,495 1,750  10,573 
Other commercial:
Performing loans271 144 262 324 486 1,145 4,695  7,327 
Nonaccrual loans         
Total other commercial271 144 262 324 486 1,145 4,695  7,327 
Total commercial$3,253 $4,307 $3,446 $3,128 $1,040 $12,451 $13,179 $311 $41,115 
Total commercial:
Performing loans$3,247 $4,301 $3,446 $3,095 $1,040 $11,973 $13,109 $311 $40,522 
Nonaccrual loans6 6  33  478 70  593 
Total commercial$3,253 $4,307 $3,446 $3,128 $1,040 $12,451 $13,179 $311 $41,115 
20232022202120202019PriorRevolving
Loans
Revolving Loans Converted to Term LoansTotal at Dec. 31, 2023
 (in millions)
Real estate, including construction:
Performing loans$920 $1,286 $1,019 $355 $1,014 $2,242 $19 $$6,858 
Nonaccrual loans— — — — 40 167 22 — 229 
Total real estate, including construction920 1,286 1,019 355 1,054 2,409 41 7,087 
Business and corporate banking:
Performing loans1,270 1,113 1,074 231 561 4,215 6,851 265 15,580 
Nonaccrual loans— 35 — — — 38 70 — 143 
Accruing loans contractually past due 90 days or more— — — — — — — 
Total business and corporate banking1,270 1,148 1,074 231 561 4,253 6,922 265 15,724 
Global banking:
Performing loans2,255 1,153 844 151 321 3,561 2,341 50 10,676 
Nonaccrual loans— — — — — 39 10 — 49 
Total global banking2,255 1,153 844 151 321 3,600 2,351 50 10,725 
Other commercial:
Performing loans211 281 313 651 418 804 3,740 — 6,418 
Nonaccrual loans— — — — — — — 
Total other commercial211 281 313 651 418 807 3,740 — 6,421 
Total commercial$4,656 $3,868 $3,250 $1,388 $2,354 $11,069 $13,054 $318 $39,957 
Total commercial:
Performing loans$4,656 $3,833 $3,250 $1,388 $2,314 $10,822 $12,951 $318 $39,532 
Nonaccrual loans— 35 — — 40 247 102 — 424 
Accruing loans contractually past due 90 days or more— — — — — — — 
Total commercial$4,656 $3,868 $3,250 $1,388 $2,354 $11,069 $13,054 $318 $39,957 
Credit risk profile  Commercial loans are assigned a credit rating based on the estimated probability of default. Investment grade includes loans with credit ratings of at least BBB- or above or the equivalent based on our internal credit rating system. The following table summarizes the credit risk profile of our commercial loan portfolio, including a disaggregation of the loans by year of origination as of September 30, 2024 and December 31, 2023:
20242023202220212020PriorRevolving
Loans
Revolving Loans Converted to Term LoansTotal at Sep. 30, 2024
 (in millions)
Real estate, including construction:
Investment grade$66 $323 $26 $ $166 $593 $ $ $1,174 
Non-investment grade572 716 1,191 883 96 2,122 38 3 5,621 
Total real estate, including construction638 1,039 1,217 883 262 2,715 38 3 6,795 
Business and corporate banking:
Investment grade662 507 351 590 86 1,842 3,018 89 7,145 
Non-investment grade747 849 767 671 90 2,254 3,678 219 9,275 
Total business and corporate banking1,409 1,356 1,118 1,261 176 4,096 6,696 308 16,420 
Global banking:
Investment grade811 1,448 751 558 96 3,714 1,438  8,816 
Non-investment grade124 320 98 102 20 781 312  1,757 
Total global banking935 1,768 849 660 116 4,495 1,750  10,573 
Other commercial:
Investment grade171 95 136 30 357 845 4,469  6,103 
Non-investment grade100 49 126 294 129 300 226  1,224 
Total other commercial271 144 262 324 486 1,145 4,695  7,327 
Total commercial$3,253 $4,307 $3,446 $3,128 $1,040 $12,451 $13,179 $311 $41,115 
Total commercial:
Investment grade$1,710 $2,373 $1,264 $1,178 $705 $6,994 $8,925 $89 $23,238 
Non-investment grade1,543 1,934 2,182 1,950 335 5,457 4,254 222 17,877 
Total commercial$3,253 $4,307 $3,446 $3,128 $1,040 $12,451 $13,179 $311 $41,115 
20232022202120202019PriorRevolving
Loans
Revolving Loans Converted to Term LoansTotal at Dec. 31, 2023
 (in millions)
Real estate, including construction:
Investment grade$327 $100 $24 $187 $162 $939 $$— $1,740 
Non-investment grade593 1,186 995 168 892 1,470 40 5,347 
Total real estate, including construction920 1,286 1,019 355 1,054 2,409 41 7,087 
Business and corporate banking:
Investment grade732 304 543 95 261 1,977 3,311 54 7,277 
Non-investment grade538 844 531 136 300 2,276 3,611 211 8,447 
Total business and corporate banking1,270 1,148 1,074 231 561 4,253 6,922 265 15,724 
Global banking:
Investment grade1,947 1,109 651 149 307 2,842 2,140 — 9,145 
Non-investment grade308 44 193 14 758 211 50 1,580 
Total global banking2,255 1,153 844 151 321 3,600 2,351 50 10,725 
Other commercial:
Investment grade211 192 43 376 298 564 3,143 — 4,827 
Non-investment grade— 89 270 275 120 243 597 — 1,594 
Total other commercial211 281 313 651 418 807 3,740 — 6,421 
Total commercial$4,656 $3,868 $3,250 $1,388 $2,354 $11,069 $13,054 $318 $39,957 
Total commercial:
Investment grade$3,217 $1,705 $1,261 $807 $1,028 $6,322 $8,595 $54 $22,989 
Non-investment grade1,439 2,163 1,989 581 1,326 4,747 4,459 264 16,968 
Total commercial$4,656 $3,868 $3,250 $1,388 $2,354 $11,069 $13,054 $318 $39,957 
Gross Charge-offs  The following table summarizes gross charge-off dollars in our commercial loan portfolio, disaggregated by year of origination, during the nine months ended September 30, 2024 and 2023:
20242023202220212020PriorRevolving
Loans
Revolving Loans Converted to Term LoansTotal
 (in millions)
Nine Months Ended September 30, 2024
Business and corporate banking$ $ $ $32 $ $21 $1 $ $54 
Global banking     3   3 
Total commercial$ $ $ $32 $ $24 $1 $ $57 
20232022202120202019PriorRevolving
Loans
Revolving Loans Converted to Term LoansTotal
(in millions)
Nine Months Ended September 30, 2023
Business and corporate banking$— $— $17 $— $— $$14 $— $40 
Total commercial$— $— $17 $— $— $$14 $— $40 
Consumer Loan Credit Quality Indicators and Gross Charge-offs by Year of Origination
The following credit quality indicators are utilized to monitor our consumer loan portfolio:
Delinquency  The following table summarizes dollars of two-months-and-over contractual delinquency for our consumer loan portfolio, including a disaggregation of the loans by year of origination as of September 30, 2024 and December 31, 2023:
20242023202220212020PriorRevolving
Loans
Total at Sep. 30, 2024
 (in millions)
Residential mortgages(1)(2)
$ $1 $9 $4 $9 $104 $ $127 
Home equity mortgages(1)(2)
     5  5 
Credit cards      4 4 
Other consumer    1 2  3 
Total consumer$ $1 $9 $4 $10 $111 $4 $139 
20232022202120202019PriorRevolving
Loans
Total at Dec. 31, 2023
 (in millions)
Residential mortgages(1)(2)
$— $$$$$100 $— $115 
Home equity mortgages(1)(2)
— — — — — — 
Credit cards— — — — — — 
Other consumer— — — — — — 
Total consumer$— $$$$$106 $$125 
(1)At September 30, 2024 and December 31, 2023, consumer mortgage loan delinquency includes $69 million and $61 million, respectively, of loans that are carried at the lower of amortized cost or fair value of the collateral less cost to sell.
(2)At September 30, 2024 and December 31, 2023, consumer mortgage loans include $33 million and $21 million, respectively, of loans that were in the process of foreclosure.
Nonperforming  The following table summarizes the nonperforming status of our consumer loan portfolio, including a disaggregation of the loans by year of origination as of September 30, 2024 and December 31, 2023:
20242023202220212020PriorRevolving
Loans
Total at Sep. 30, 2024
 (in millions)
Residential mortgages:
Performing loans$2,996 $2,443 $2,653 $3,958 $2,639 $5,384 $ $20,073 
Nonaccrual loans
  7 7 10 138  162 
Total residential mortgages2,996 2,443 2,660 3,965 2,649 5,522  20,235 
Home equity mortgages:
Performing loans38 80 67 9 18 175  387 
Nonaccrual loans
     6  6 
Total home equity mortgages38 80 67 9 18 181  393 
Credit cards:
Performing loans      183 183 
Accruing loans contractually past due 90 days or more
      2 2 
Total credit cards      185 185 
Other consumer:
Performing loans  4 10 5 60 5 84 
Accruing loans contractually past due 90 days or more
     2  2 
Total other consumer  4 10 5 62 5 86 
Total consumer$3,034 $2,523 $2,731 $3,984 $2,672 $5,765 $190 $20,899 
Total consumer:
Performing loans$3,034 $2,523 $2,724 $3,977 $2,662 $5,619 $188 $20,727 
Nonaccrual loans  7 7 10 144  168 
Accruing loans contractually past due 90 days or more
     2 2 4 
Total consumer$3,034 $2,523 $2,731 $3,984 $2,672 $5,765 $190 $20,899 
20232022202120202019PriorRevolving
Loans
Total at Dec. 31, 2023
 (in millions)
Residential mortgages:
Performing loans$2,646 $2,753 $4,096 $2,761 $1,236 $4,677 $— $18,169 
Nonaccrual loans
— 11 11 133 — 172 
Total residential mortgages2,646 2,764 4,107 2,770 1,244 4,810 — 18,341 
Home equity mortgages:
Performing loans80 69 11 22 25 176 — 383 
Nonaccrual loans
— — — — — — 
Total home equity mortgages80 69 11 22 25 182 — 389 
Credit cards:
Performing loans— — — — — — 196 196 
Accruing loans contractually past due 90 days or more
— — — — — — 
Total credit cards— — — — — — 199 199 
Other consumer:
Performing loans— 67 99 
Accruing loans contractually past due 90 days or more
— — — — — — 
Total other consumer— 69 101 
Total consumer$2,726 $2,841 $4,125 $2,799 $1,272 $5,061 $206 $19,030 
Total consumer:
Performing loans$2,726 $2,830 $4,114 $2,790 $1,264 $4,920 $203 $18,847 
Nonaccrual loans— 11 11 139 — 178 
Accruing loans contractually past due 90 days or more
— — — — — 
Total consumer$2,726 $2,841 $4,125 $2,799 $1,272 $5,061 $206 $19,030 
Gross Charge-offs  The following table summarizes gross charge-off dollars in our consumer loan portfolio, disaggregated by year of origination, during the nine months ended September 30, 2024 and 2023:
20242023202220212020PriorRevolving
Loans
Total
 (in millions)
Nine Months Ended September 30, 2024
Credit cards$ $ $ $ $ $ $6 $6 
Other consumer     1  1 
Total consumer$ $ $ $ $ $1 $6 $7 
20232022202120202019PriorRevolving
Loans
Total
(in millions)
Nine Months Ended September 30, 2023
Residential mortgages$— $— $— $— $— $$— $
Home equity mortgages— — — — — — 
Credit cards— — — — — — 
Other consumer— — — — — — 
Total consumer$— $— $— $— $— $$$12 
Concentration of Credit Risk  At September 30, 2024 and December 31, 2023, our loan portfolios included interest-only residential mortgage and home equity mortgage loans totaling $4,564 million and $4,392 million, respectively. An interest-only residential mortgage loan allows a customer to pay the interest-only portion of the monthly payment for a period of time which results in lower payments during the initial loan period. However, subsequent events affecting a customer's financial position could affect the ability of customers to repay the loan in the future when the principal payments are required which increases the credit risk of this loan type.