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Loans - Status of Consumer Loan Portfolio (Detail) (USD $)
In Millions, unless otherwise specified
Sep. 30, 2014
Dec. 31, 2013
Sep. 30, 2013
Financing Receivable, Recorded Investment [Line Items]      
Nonaccrual Loans $ 1,072 $ 1,305  
Accruing Loans Contractually Past Due 90 days or More 25 34  
Total loans 73,439 67,695 67,710
Consumer Loans [Member]
     
Financing Receivable, Recorded Investment [Line Items]      
Performing Loans 18,437 18,147  
Nonaccrual Loans 919 1,026  
Accruing Loans Contractually Past Due 90 days or More 21 28  
Total loans 19,377 19,201  
Consumer Loans [Member] | Total residential mortgages [Member]
     
Financing Receivable, Recorded Investment [Line Items]      
Performing Loans 17,307 16,811  
Nonaccrual Loans 919 [1],[2],[3] 1,026 [1],[2],[3]  
Accruing Loans Contractually Past Due 90 days or More 0 0  
Total loans 18,226 17,837  
Consumer Loans [Member] | Residential Mortgage [Member]
     
Financing Receivable, Recorded Investment [Line Items]      
Performing Loans 15,551 14,877  
Nonaccrual Loans 851 949  
Accruing Loans Contractually Past Due 90 days or More 0 0  
Total loans 16,402 15,826 15,720
Consumer Loans [Member] | Home Equity Mortgages [Member]
     
Financing Receivable, Recorded Investment [Line Items]      
Performing Loans 1,756 1,934  
Nonaccrual Loans 68 77  
Accruing Loans Contractually Past Due 90 days or More 0 0  
Total loans 1,824 2,011 2,087
Consumer Loans [Member] | Credit Cards [Member]
     
Financing Receivable, Recorded Investment [Line Items]      
Performing Loans 676 840  
Nonaccrual Loans 0 0  
Accruing Loans Contractually Past Due 90 days or More 10 14  
Total loans 686 854 856
Consumer Loans [Member] | Other consumer [Member]
     
Financing Receivable, Recorded Investment [Line Items]      
Performing Loans 454 496  
Nonaccrual Loans 0 0  
Accruing Loans Contractually Past Due 90 days or More 11 14  
Total loans $ 465 $ 510 $ 538
[1] Residential mortgage nonaccrual loans for all periods does not include guaranteed loans purchased from the Government National Mortgage Association ("GNMA"). Repayment of these loans are predominantly insured by the Federal Housing Administration and as such, these loans have different risk characteristics from the rest of our customer loan portfolio.
[2] Nonaccrual residential mortgages includes all receivables which are 90 or more days contractually delinquent as well as loans discharged under Chapter 7 bankruptcy and not re-affirmed and second lien loans where the first lien loan that we own or service is 90 or more days contractually delinquent.
[3] At September 30, 2014 and December 31, 2013, residential mortgage loan nonaccrual balances include $827 million and $841 million, respectively, of loans that are carried at the lower of amortized cost or fair value of the collateral less cost to sell.