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Loans - Status of Consumer Loan Portfolio (Detail) (USD $)
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Financing Receivable, Recorded Investment [Line Items]      
Nonaccrual Loans $ 1,305,000,000 $ 1,629,000,000  
Accruing Loans Contractually Past Due 90 days or More 44,000,000 80,000,000  
Total loans 67,695,000,000 63,258,000,000 51,867,000,000
Consumer Loans [Member]
     
Financing Receivable, Recorded Investment [Line Items]      
Performing Loans 18,137,000,000 17,936,000,000  
Nonaccrual Loans 1,026,000,000 1,129,000,000  
Accruing Loans Contractually Past Due 90 days or More 38,000,000 43,000,000  
Total loans 19,201,000,000 19,108,000,000  
Consumer Loans [Member] | Total residential mortgages [Member]
     
Financing Receivable, Recorded Investment [Line Items]      
Performing Loans 16,811,000,000 16,571,000,000  
Nonaccrual Loans 1,026,000,000 [1] 1,124,000,000  
Accruing Loans Contractually Past Due 90 days or More 0 0  
Total loans 17,837,000,000 17,695,000,000  
Consumer Loans [Member] | Residential Mortgage [Member]
     
Financing Receivable, Recorded Investment [Line Items]      
Performing Loans 14,877,000,000 14,333,000,000  
Nonaccrual Loans 949,000,000 1,038,000,000  
Accruing Loans Contractually Past Due 90 days or More 0 0  
Total loans 15,826,000,000 [2] 15,371,000,000 14,113,000,000
Consumer Loans [Member] | Home Equity Mortgages [Member]
     
Financing Receivable, Recorded Investment [Line Items]      
Performing Loans 1,934,000,000 2,238,000,000  
Nonaccrual Loans 77,000,000 86,000,000  
Accruing Loans Contractually Past Due 90 days or More 0 0  
Total loans 2,011,000,000 2,324,000,000 2,563,000,000
Consumer Loans [Member] | Credit Cards [Member]
     
Financing Receivable, Recorded Investment [Line Items]      
Performing Loans 840,000,000 800,000,000  
Nonaccrual Loans 0 0  
Accruing Loans Contractually Past Due 90 days or More 14,000,000 15,000,000  
Total loans 854,000,000 [3] 815,000,000 828,000,000
Consumer Loans [Member] | Other consumer
     
Financing Receivable, Recorded Investment [Line Items]      
Performing Loans 486,000,000 565,000,000  
Nonaccrual Loans 0 5,000,000  
Accruing Loans Contractually Past Due 90 days or More 24,000,000 28,000,000  
Total loans $ 510,000,000 $ 598,000,000 $ 714,000,000
[1] Nonaccrual residential mortgages includes all receivables which are 90 or more days contractually delinquent as well as loans discharged under Chapter 7 bankruptcy and not re-affirmed and second lien loans where the first lien loan that we own or service is 90 or more days contractually delinquent.
[2] Home equity mortgages maturities reflect estimates based on historical payment patterns.
[3] As credit card receivables do not have stated maturities, the table reflects estimates based on historical payment patterns.