Ex_99.2

CITIGROUP -- FINANCIAL SUMMARY

(In millions of dollars, except per share amounts, and as otherwise noted)


	4Q		1Q		2Q		3Q		4Q		4Q19 Increase/ (Decrease) from		Full Year		Full Year		FY 2019 vs. FY 2018 Increase/
	2018		2019		2019		2019		2019		3Q19	4Q18	2018		2019		(Decrease)

Total Revenues, Net of Interest Expense	$	17,124	$	18,576	$	18,758	$	18,574	$	18,378	(1%)	7%	$	72,854	$	74,286	2%
Total Operating Expenses		9,893		10,584		10,500		10,464		10,454	-	6%		41,841		42,002	-
Net Credit Losses (NCLs)		1,786		1,948		1,963		1,913		1,944	2%	9%		7,113		7,768	9%
Credit Reserve Build / (Release)		64		(4)		126		149		179	20%	NM		241		450	87%
Provision / (Release) for Unfunded Lending Commitments		47		24		(15)		9		74	NM	57%		113		92	(19%)
Provision for Benefits and Claims		28		12		19		17		25	47%	(11%)		101		73	(28%)
Provisions for Credit Losses and for Benefits and Claims	$	1,925	$	1,980	$	2,093	$	2,088	$	2,222	6%	15%	$	7,568	$	8,383	11%
Income from Continuing Operations before Income Taxes	$	5,306	$	6,012	$	6,165	$	6,022	$	5,702	(5%)	7%	$	23,445	$	23,901	2%
Income Taxes (1)(2)(3)		1,001		1,275		1,373		1,079		703	(35%)	(30%)		5,357		4,430	(17%)
Income from Continuing Operations	$	4,305	$	4,737	$	4,792	$	4,943	$	4,999	1%	16%	$	18,088	$	19,471	8%
Income (Loss) from Discontinued Operations, net of Taxes		(8)		(2)		17		(15)		(4)	73%	50%		(8)		(4)	50%
Net Income before Noncontrolling Interests	$	4,297	$	4,735	$	4,809	$	4,928	$	4,995	1%	16%	$	18,080	$	19,467	8%
Net Income (Loss) Attributable to Noncontrolling Interests		(16)		25		10		15		16	7%	NM		35		66	89%
Citigroup's Net Income	$	4,313	$	4,710	$	4,799	$	4,913	$	4,979	1%	15%	$	18,045	$	19,401	8%

Diluted Earnings Per Share:
Income from Continuing Operations	$	1.65	$	1.87	$	1.94	$	2.08	$	2.15	3%	30%	$	6.69	$	8.04	20%
Citigroup's Net Income	$	1.64	$	1.87	$	1.95	$	2.07	$	2.15	4%	31%	$	6.68	$	8.04	20%
Shares (in millions):
Average Basic		2,401.1		2,340.4		2,286.1		2,220.8		2,149.4	(3%)	(10%)		2,493.3		2,249.2	(10%)
Average Diluted		2,402.7		2,342.4		2,289.0		2,237.1		2,166.8	(3%)	(10%)		2,494.8		2,265.3	(9%)
Common Shares Outstanding, at period end		2,368.5		2,312.5		2,259.1		2,183.2		2,114.1	(3%)	(11%)

Preferred Dividends	$	313	$	262	$	296	$	254	$	296	17%	(5%)	$	1,174	$	1,109	(6%)

Income Allocated to Unrestricted Common Shareholders - Basic
Income from Continuing Operations	$	3,960	$	4,391	$	4,436	$	4,647	$	4,653	-	18%	$	16,680	$	18,174	9%
Citigroup's Net Income	$	3,952	$	4,389	$	4,453	$	4,632	$	4,649	-	18%	$	16,672	$	18,171	9%

Income Allocated to Unrestricted Common Shareholders - Diluted
Income from Continuing Operations	$	3,960	$	4,391	$	4,436	$	4,656	$	4,661	-	18%	$	16,680	$	18,207	9%
Citigroup's Net Income	$	3,952	$	4,389	$	4,453	$	4,641	$	4,657	-	18%	$	16,672	$	18,204	9%

Regulatory Capital Ratios and Performance Metrics:
Common Equity Tier 1 (CET1) Capital Ratio (4)(5)		11.86%		11.91%		11.89%		11.58%		11.7%
Tier 1 Capital Ratio (4)(5)		13.46%		13.47%		13.43%		13.20%		13.3%
Total Capital Ratio (4)(5)		16.18%		16.44%		16.36%		16.07%		15.7%
Supplementary Leverage Ratio (SLR)(5)(6)		6.41%		6.44%		6.38%		6.27%		6.2%
Return on Average Assets		0.88%		0.98%		0.97%		0.97%		0.99%				0.94%		0.98%
Return on Average Common Equity		9.0%		10.2%		10.1%		10.4%		10.6%				9.4%		10.3%
Efficiency Ratio (Total Operating Expenses/Total Revenues, net)		57.8%		57.0%		56.0%		56.3%		56.9%				57.4%		56.5%

Balance Sheet Data (in billions of dollars, except per share amounts)(5):
Total Assets	$	1,917.4	$	1,958.4	$	1,988.2	$	2,014.8	$	1,951.2	(3%)	2%
Total Average Assets		1,936.8		1,939.4		1,979.1		2,000.1		1,996.6	-	3%	$	1,920.2	$	1,978.8	3%
Total Deposits		1,013.2		1,030.4		1,045.6		1,087.8		1,070.6	(2%)	6%
Citigroup's Stockholders' Equity		196.2		196.3		197.4		196.4		193.2	(2%)	(2%)
Book Value Per Share		75.05		77.09		79.40		81.02		82.90	2%	10%
Tangible Book Value Per Share (7)		63.79		65.55		67.64		69.03		70.39	2%	10%

Direct Staff (in thousands)		204		203		200		199		200	1%	(2%)

(1) 4Q19 includes discrete tax items of roughly $540 million, including an approximate $430 million benefit of a reduction in Citi’s valuation allowance related to its Deferred Tax Assets (DTAs). (2) 3Q19 includes discrete tax items of roughly $230 million, including an approximate $180 million benefit of a reduction in Citi’s valuation allowance related to its DTAs. (3) 4Q18 includes a one-time benefit of $94 million, recorded in the tax line in Corporate/Other, due to the finalization of the provisional component of the impact based on Citi’s analysis, as well as additional guidance received from the U.S. Treasury Department related to the enactment of the Tax Cuts and Jobs Act. (4) For all periods presented, Citi's reportable CET1 Capital and Tier 1 Capital ratios were derived under the U.S. Basel III Standardized Approach, whereas Citi's reportable Total Capital ratios were derived under the U.S. Basel III Advanced Approaches framework. The reportable ratios represent the lower of each of the three risk-based capital ratios (CET1 Capital, Tier 1 Capital and Total Capital) under both the Standardized Approach and the Advanced Approaches under the Collins Amendment. For the composition of Citi's CET1 Capital and ratio, see page 27. (5) December 31, 2019 is preliminary. (6) For the composition of Citi's SLR, see page 27. (7) Tangible book value per share is a non-GAAP financial measure. For a reconciliation of this measure to reported results, see page 27. Note: Ratios and variance percentages are calculated based on the displayed amounts. Due to averaging and roundings, quarterly earnings per share may not sum to the YTD totals. NM Not meaningful. Reclassified to conform to the current period's presentation.

CITIGROUP CONSOLIDATED STATEMENT OF INCOME

(In millions of dollars)


	4Q		1Q		2Q		3Q		4Q		4Q19 Increase/ (Decrease) from		Full Year		Full Year		FY 2019 vs. FY 2018 Increase/
	2018		2019		2019		2019		2019		3Q19	4Q18	2018		2019		(Decrease)

Revenues
Interest revenue	$	18,776	$	19,076	$	19,712	$	19,177	$	18,545	(3%)	(1%)	$	70,828	$	76,510	8%
Interest expense		6,853		7,317		7,762		7,536		6,548	(13%)	(4%)		24,266		29,163	20%
Net interest revenue		11,923		11,759		11,950		11,641		11,997	3%	1%		46,562		47,347	2%

Commissions and fees		2,913		2,926		2,881		2,906		3,033	4%	4%		11,857		11,746	(1%)
Principal transactions		1,173		2,804		1,874		2,802		1,412	(50%)	20%		8,905		8,892	-
Administrative and other fiduciary fees		830		839		869		880		823	(6%)	(1%)		3,580		3,411	(5%)
Realized gains (losses) on investments		80		130		468		361		515	43%	NM		421		1,474	NM
Other-than-temporary impairment losses on investments and other assets		(19)		(8)		(5)		(14)		(5)	64%	74%		(132)		(32)	76%
Other revenue		224		126		721		(2)		603	NM	NM		1,661		1,448	(13%)
Total non-interest revenues		5,201		6,817		6,808		6,933		6,381	(8%)	23%		26,292		26,939	2%
Total revenues, net of interest expense		17,124		18,576		18,758		18,574		18,378	(1%)	7%		72,854		74,286	2%


Provisions for Credit Losses and for Benefits and Claims

Net credit losses		1,786		1,948		1,963		1,913		1,944	2%	9%		7,113		7,768	9%
Credit reserve build / (release)		64		(4)		126		149		179	20%	NM		241		450	87%
Provision for loan losses		1,850		1,944		2,089		2,062		2,123	3%	15%		7,354		8,218	12%
Provision for policyholder benefits and claims		28		12		19		17		25	47%	(11%)		101		73	(28%)
Provision for unfunded lending commitments		47		24		(15)		9		74	NM	57%		113		92	(19%)
Total provisions for credit losses and for benefits and claims		1,925		1,980		2,093		2,088		2,222	6%	15%		7,568		8,383	11%

Operating Expenses
Compensation and benefits		4,576		5,658		5,381		5,329		5,065	(5%)	11%		21,154		21,433	1%
Premises and equipment		596		564		569		580		615	6%	3%		2,324		2,328	-
Technology / communication expense		1,832		1,720		1,724		1,783		1,850	4%	1%		7,193		7,077	(2%)
Advertising and marketing expense		375		359		434		378		345	(9%)	(8%)		1,545		1,516	(2%)
Other operating		2,514		2,283		2,392		2,394		2,579	8%	3%		9,625		9,648	-
Total operating expenses		9,893		10,584		10,500		10,464		10,454	-	6%		41,841		42,002	-

Income from Continuing Operations before
Income Taxes		5,306		6,012		6,165		6,022		5,702	(5%)	7%		23,445		23,901	2%
Provision for income taxes (1)(2)		1,001		1,275		1,373		1,079		703	(35%)	(30%)		5,357		4,430	(17%)

Income (Loss) from Continuing Operations		4,305		4,737		4,792		4,943		4,999	1%	16%		18,088		19,471	8%
Discontinued Operations
Income (Loss) from Discontinued Operations		(9)		(2)		(10)		(15)		(4)	73%	56%		(26)		(31)	(19%)
Provision (benefits) for income taxes		(1)		-		(27)		-		-	-	100%		(18)		(27)	(50%)
Income (Loss) from Discontinued Operations, net of taxes		(8)		(2)		17		(15)		(4)	73%	50%		(8)		(4)	50%

Net Income before Noncontrolling Interests		4,297		4,735		4,809		4,928		4,995	1%	16%		18,080		19,467	8%

Net Income (Loss) attributable to noncontrolling interests		(16)		25		10		15		16	7%	NM		35		66	89%
Citigroup's Net Income	$	4,313	$	4,710	$	4,799	$	4,913	$	4,979	1%	15%	$	18,045	$	19,401	8%

(1)

4Q19 includes discrete tax items of roughly $540 million, including an approximate $430 million benefit of a reduction in Citi’s valuation allowance related to its Deferred Tax Assets (DTAs).

(2)

3Q19 includes discrete tax items of roughly $230 million, including an approximate $180 million benefit of a reduction in Citi’s valuation allowance related to its DTAs.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

CITIGROUP CONSOLIDATED BALANCE SHEET

(In millions of dollars)

													4Q19 Increase/
	December 31,		March 31,		June 30,			September 30,			December 31,		(Decrease) from
	2018		2019			2019			2019		2019 (1)		3Q19	4Q18
Assets
Cash and due from banks (including segregated cash and other deposits)	$	23,645	$	24,448		$	24,997		$	24,086	$	23,967	-	1%
Deposits with banks		164,460		181,445			178,246			196,357		169,952	(13%)	3%
Securities borrowed and purchased under agreements to resell		270,684		264,495			259,769			261,125		251,322	(4%)	(7%)
Brokerage receivables		35,450		44,500			50,027			54,215		39,857	(26%)	12%
Trading account assets		256,117		286,511			306,831			306,824		276,140	(10%)	8%
Investments
Available-for-sale and non-marketable equity securities		288,038		275,132			273,435			275,425		280,265	2%	(3%)
Held-to-maturity debt securities		63,357		66,842			68,693			75,841		80,775	7%	27%
Equity securities		7,212		7,307			7,574			7,117		7,523	6%	4%
Total investments		358,607		349,281			349,702			358,383		368,563	3%	3%
Loans, net of unearned income
Consumer		302,360		290,968			296,505			297,400		309,548	4%	2%
Corporate		381,836		391,378			392,165			394,343		389,935	(1%)	2%
Loans, net of unearned income		684,196		682,346			688,670			691,743		699,483	1%	2%
Allowance for loan losses		(12,315)		(12,329)			(12,466)			(12,530)		(12,783)	(2%)	(4%)
Total loans, net		671,881		670,017			676,204			679,213		686,700	1%	2%
Goodwill		22,046		22,037			22,065			21,822		22,126	1%	-
Intangible assets (including MSRs)		5,220		5,196			5,026			4,844		4,822	-	(8%)
Other assets		109,273		110,483			115,359			107,933		107,709	-	(1%)
Total assets	$	1,917,383	$	1,958,413		$	1,988,226		$	2,014,802	$	1,951,158	(3%)	2%

Liabilities
Non-interest-bearing deposits in U.S. offices	$	105,836	$	101,354		$	95,659		$	99,731	$	98,811	(1%)	(7%)
Interest-bearing deposits in U.S. offices		361,573		373,339			382,738			407,872		401,418	(2%)	11%
Total U.S. deposits		467,409		474,693			478,397			507,603		500,229	(1%)	7%
Non-interest-bearing deposits in offices outside the U.S.		80,648		80,594			82,750			82,723		85,692	4%	6%
Interest-bearing deposits in offices outside the U.S.		465,113		475,068			484,460			497,443		484,669	(3%)	4%
Total international deposits		545,761		555,662			567,210			580,166		570,361	(2%)	5%

Total deposits		1,013,170		1,030,355			1,045,607			1,087,769		1,070,590	(2%)	6%
Securities loaned and sold under agreements to resell		177,768		190,372			181,133			195,047		166,339	(15%)	(6%)
Brokerage payables		64,571		62,656			69,839			63,342		48,601	(23%)	(25%)
Trading account liabilities		144,305		136,392			136,294			135,596		119,894	(12%)	(17%)
Short-term borrowings		32,346		39,322			42,442			35,230		45,049	28%	39%
Long-term debt		231,999		243,566			252,189			242,238		248,760	3%	7%
Other liabilities(2)		56,150		58,735			62,612			58,510		57,979	(1%)	3%
Total liabilities	$	1,720,309	$	1,761,398		$	1,790,116		$	1,817,732	$	1,757,212	(3%)	2%

Equity
Stockholders' equity
Preferred stock	$	18,460	$	17,980		$	17,980		$	19,480	$	17,980	(8%)	(3%)
Common stock		31		31			31			31		31	-	-
Additional paid-in capital		107,922		107,551			107,657			107,741		107,840	-	-
Retained earnings		151,347		154,859			158,321			161,797		165,369	2%	9%
Treasury stock		(44,370)		(47,861)			(51,427)			(56,541)		(61,660)	(9%)	(39%)
Accumulated other comprehensive income (loss)		(37,170)		(36,308)			(35,203)			(36,135)		(36,318)	(1%)	2%
Total common equity	$	177,760	$	178,272		$	179,379		$	176,893	$	175,262	(1%)	(1%)

Total Citigroup stockholders' equity	$	196,220	$	196,252		$	197,359		$	196,373	$	193,242	(2%)	(2%)
Noncontrolling interests		854		763			751			697		704	1%	(18%)
Total equity		197,074		197,015			198,110			197,070		193,946	(2%)	(2%)
Total liabilities and equity	$	1,917,383	$	1,958,413		$	1,988,226		$	2,014,802	$	1,951,158	(3%)	2%

(1)

Preliminary.

(2)

Includes allowance for credit losses for unfunded lending commitments. See page 23 for amounts by period.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

SEGMENT DETAIL

NET REVENUES

(In millions of dollars)


											4Q19 Increase/		Full		Full		FY 2019 vs.
	4Q		1Q		2Q		3Q		4Q		(Decrease) from		Year		Year		FY 2018 Increase/
	2018		2019		2019		2019		2019		3Q19	4Q18	2018		2019		(Decrease)
Global Consumer Banking
North America	$	5,073	$	5,000	$	4,966	$	5,179	$	5,253	1%	4%	$	19,829	$	20,398	3%
Latin America		1,250		1,272		1,320		1,269		1,377	9%	10%		5,309		5,238	(1%)
Asia(1)		1,758		1,818		1,847		1,841		1,829	(1%)	4%		7,201		7,335	2%
Total		8,081		8,090		8,133		8,289		8,459	2%	5%		32,339		32,971	2%

Institutional Clients Group
North America		2,960		3,269		3,632		3,244		3,314	2%	12%		13,522		13,459	-
EMEA		2,633		3,170		2,960		3,138		2,738	(13%)	4%		11,770		12,006	2%
Latin America		1,189		1,268		1,307		1,294		1,297	-	9%		4,954		5,166	4%
Asia		1,761		2,311		2,156		2,175		2,028	(7%)	15%		8,079		8,670	7%
Total		8,543		10,018		10,055		9,851		9,377	(5%)	10%		38,325		39,301	3%

Corporate / Other		500		468		570		434		542	25%	8%		2,190		2,014	(8%)

Total Citigroup - Net Revenues	$	17,124	$	18,576	$	18,758	$	18,574	$	18,378	(1%)	7%	$	72,854	$	74,286	2%

(1)

Asia GCB includes the results of operations of GCB activities in certain EMEA countries for all periods presented.

NM Not meaningful.

Reclassified to conform to the current period's presentation, including a change in the reporting of the commercial banking businesses from GCB to ICG.

SEGMENT DETAIL

INCOME

(In millions of dollars)


											4Q19 Increase/		Full		Full		FY 2019 vs.
	4Q		1Q		2Q		3Q		4Q		(Decrease) from		Year		Year		FY 2018 Increase/
	2018		2019		2019		2019		2019		3Q19	4Q18	2018		2019		(Decrease)
Income (Loss) from Continuing Operations

Global Consumer Banking
North America	$	876	$	707	$	663	$	884	$	970	10%	11%	$	3,087	$	3,224	4%
Latin America		170		216		234		217		234	8%	38%		802		901	12%
Asia (1)		364		397		404		402		374	(7%)	3%		1,420		1,577	11%
Total		1,410		1,320		1,301		1,503		1,578	5%	12%		5,309		5,702	7%

Institutional Clients Group
North America		779		748		1,050		818		895	9%	15%		3,675		3,511	(4%)
EMEA		819		1,125		1,005		1,060		677	(36%)	(17%)		3,889		3,867	(1%)
Latin America		383		540		519		487		565	16%	48%		2,013		2,111	5%
Asia		625		999		851		864		741	(14%)	19%		2,997		3,455	15%
Total		2,606		3,412		3,425		3,229		2,878	(11%)	10%		12,574		12,944	3%

Corporate / Other		289		5		66		211		543	NM	88%		205		825	NM

Income From Continuing Operations	$	4,305	$	4,737	$	4,792	$	4,943	$	4,999	1%	16%	$	18,088	$	19,471	8%

Discontinued Operations		(8)		(2)		17		(15)		(4)	73%	50%		(8)		(4)	50%

Net Income Attributable to Noncontrolling Interests		(16)		25		10		15		16	7%	NM		35		66	89%

Total Citigroup - Net Income	$	4,313	$	4,710	$	4,799	$	4,913	$	4,979	1%	15%	$	18,045	$	19,401	8%

Average Assets (in billions)
North America	$	1,010	$	999	$	1,028	$	1,054	$	1,053	-	4%	$	990	$	1,034	4%
EMEA(1)		368		363		370		363		357	(2%)	(3%)		366		363	(1%)
Latin America		123		126		128		130		133	2%	8%		126		129	2%
Asia(1)		347		352		355		356		359	1%	3%		345		356	3%
Corporate / Other		89		99		98		97		95	(2%)	7%		93		97	4%
Total	$	1,937	$	1,939	$	1,979	$	2,000	$	1,997	-	3%	$	1,920	$	1,979	3%

Return on Average Assets (ROA) on Net Income (Loss)
North America		0.66%		0.59%		0.67%		0.64%		0.70%				0.69%		0.65%
EMEA(1)		0.87%		1.24%		1.08%		1.14%		0.74%				1.05%		1.05%
Latin America		1.78%		2.43%		2.36%		2.15%		2.38%				2.23%		2.33%
Asia(1)		1.13%		1.61%		1.42%		1.41%		1.22%				1.28%		1.41%
Corporate / Other		1.32%		(0.05%)		0.34%		0.78%		2.24%				0.20%		0.83%
Total		0.88%		0.98%		0.97%		0.97%		0.99%				0.94%		0.98%

(1)

Asia GCB includes the results of operations of GCB activities in certain EMEA countries for all periods presented.

NM Not meaningful.

Reclassified to conform to the current period's presentation, including a change in the reporting of the commercial banking businesses from GCB to ICG.

GLOBAL CONSUMER BANKING

Page 1

(In millions of dollars, except as otherwise noted)


											4Q19 Increase/		Full		Full		FY 2019 vs.
	4Q		1Q		2Q		3Q		4Q		(Decrease) from		Year		Year		FY 2018 Increase/
	2018		2019		2019		2019		2019		3Q19	4Q18	2018		2019		(Decrease)
Net Interest Revenue	$	7,045	$	6,940	$	6,957	$	7,127	$	7,181	1%	2%	$	27,374	$	28,205	3%
Non-Interest Revenue		1,036		1,150		1,176		1,162		1,278	10%	23%		4,965		4,766	(4%)
Total Revenues, Net of Interest Expense		8,081		8,090		8,133		8,289		8,459	2%	5%		32,339		32,971	2%
Total Operating Expenses		4,379		4,416		4,471		4,368		4,373	-	-		17,786		17,628	(1%)
Net Credit Losses		1,733		1,868		1,870		1,802		1,842	2%	6%		6,884		7,382	7%
Credit Reserve Build / (Release)		85		96		94		129		120	(7%)	41%		568		439	(23%)
Provision for Unfunded Lending Commitments		-		(3)		-		2		2	-	NM		-		1	100%
Provision for Benefits and Claims		28		12		19		17		25	47%	(11%)		103		73	(29%)
Provisions for Credit Losses and for Benefits and Claims (LLR & PBC)		1,846		1,973		1,983		1,950		1,989	2%	8%		7,555		7,895	5%
Income from Continuing Operations before Taxes		1,856		1,701		1,679		1,971		2,097	6%	13%		6,998		7,448	6%
Income Taxes		446		381		378		468		519	11%	16%		1,689		1,746	3%
Income from Continuing Operations		1,410		1,320		1,301		1,503		1,578	5%	12%		5,309		5,702	7%
Noncontrolling Interests		3		-		1		2		3	50%	-		7		6	(14%)
Net Income	$	1,407	$	1,320	$	1,300	$	1,501	$	1,575	5%	12%	$	5,302	$	5,696	7%
EOP Assets (in billions)	$	388	$	379	$	390	$	394	$	407	3%	5%
Average Assets (in billions)	$	382	$	380	$	384	$	392	$	399	2%	4%	$	378	$	389	3%
Return on Average Assets (ROA)		1.46%		1.41%		1.36%		1.52%		1.57%				1.40%		1.46%
Efficiency Ratio		54%		55%		55%		53%		52%				55%		53%

Net Credit Losses as a % of Average Loans		2.45%		2.70%		2.68%		2.52%		2.51%				2.48%		2.60%

Revenue by Business
Retail Banking	$	3,029	$	3,106	$	3,202	$	3,117	$	3,124	-	3%	$	12,627	$	12,549	(1%)
Cards (1)		5,052		4,984		4,931		5,172		5,335	3%	6%		19,712		20,422	4%
Total	$	8,081	$	8,090	$	8,133	$	8,289	$	8,459	2%	5%	$	32,339	$	32,971	2%

Net Credit Losses by Business
Retail Banking	$	235	$	233	$	225	$	225	$	227	1%	(3%)	$	913	$	910	-
Cards (1)		1,498		1,635		1,645		1,577		1,615	2%	8%		5,971		6,472	8%
Total	$	1,733	$	1,868	$	1,870	$	1,802	$	1,842	2%	6%	$	6,884	$	7,382	7%

Income from Continuing Operations by Business
Retail Banking	$	422	$	409	$	517	$	492	$	424	(14%)	-	$	1,851	$	1,842	-
Cards (1)		988		911		784		1,011		1,154	14%	17%		3,458		3,860	12%
Total	$	1,410	$	1,320	$	1,301	$	1,503	$	1,578	5%	12%	$	5,309	$	5,702	7%

Foreign Currency (FX) Translation Impact
Total Revenue - as Reported	$	8,081	$	8,090	$	8,133	$	8,289	$	8,459	2%	5%	$	32,339	$	32,971	2%
Impact of FX Translation (2)		60		(7)		10		40		-				(146)		-
Total Revenues - Ex-FX (2)	$	8,141	$	8,083	$	8,143	$	8,329	$	8,459	2%	4%	$	32,193	$	32,971	2%

Total Operating Expenses – as Reported	$	4,379	$	4,416	$	4,471	$	4,368	$	4,373	-	-	$	17,786	$	17,628	(1%)
Impact of FX Translation (2)		30		(7)		6		25		-				(100)		-
Total Operating Expenses - Ex-FX (2)	$	4,409	$	4,409	$	4,477	$	4,393	$	4,373	-	(1%)	$	17,686	$	17,628	-

Total Provisions for LLR & PBC - as Reported	$	1,846	$	1,973	$	1,983	$	1,950	$	1,989	2%	8%	$	7,555	$	7,895	5%
Impact of FX Translation (2)		14		(1)		2		7		-				(24)		-
Total Provisions for LLR & PBC - Ex-FX (2)	$	1,860	$	1,972	$	1,985	$	1,957	$	1,989	2%	7%	$	7,531	$	7,895	5%

Net Income – as Reported	$	1,407	$	1,320	$	1,300	$	1,501	$	1,575	5%	12%	$	5,302	$	5,696	7%
Impact of FX Translation (2)		10		2		3		6		-				(16)		-
Net Income - Ex-FX (2)	$	1,417	$	1,322	$	1,303	$	1,507	$	1,575	5%	11%	$	5,286	$	5,696	8%

(1)

Includes both Citi-Branded Cards and Citi Retail Services.

(2)

Reflects the impact of foreign currency (FX) translation into U.S. dollars at the 4Q19 and full-year 2019 average exchange rates for all periods presented.

Citigroup's results of operations excluding the impact of FX translation are non-GAAP financial measures.

NM Not meaningful.

Reclassified to conform to the current period's presentation, including a change in the reporting of the commercial banking businesses from GCB to ICG.

GLOBAL CONSUMER BANKING

Page 2


											4Q19 Increase/
	4Q		1Q		2Q		3Q		4Q		(Decrease) from
	2018		2019		2019		2019		2019		3Q19	4Q18
Retail Banking Key Indicators (in billions of dollars, except as otherwise noted)
Branches (actual)		2,410		2,404		2,399		2,394		2,348	(2%)	(3%)
Accounts (in millions)		54.4		54.9		55.5		55.8		55.9	-	3%
Average Deposits	$	266.5	$	271.7	$	275.2	$	276.8	$	282.6	2%	6%
Investment Sales	$	17.5	$	21.2	$	22.9	$	24.0	$	22.8	(5%)	30%
Investment Assets under Management (AUMs)	$	148.3	$	161.1	$	165.3	$	166.5	$	175.9	6%	19%
Average Loans	$	117.0	$	117.9	$	118.1	$	119.5	$	123.0	3%	5%
EOP Loans:
Mortgages	$	80.6	$	80.8	$	81.9	$	83.0	$	85.1	3%	6%
Personal, Small Business and Other		37.0		37.3		37.8		37.6		39.7	6%	7%
EOP Loans	$	117.6	$	118.1	$	119.7	$	120.6	$	124.8	3%	6%

Total Net Interest Revenue (in millions) (1)	$	2,120	$	2,097	$	2,119	$	2,069	$	2,048	(1%)	(3%)
As a % of Average Loans		7.19%		7.21%		7.20%		6.87%		6.61%

Net Credit Losses (in millions)	$	235	$	233	$	225	$	225	$	227	1%	(3%)
As a % of Average Loans		0.80%		0.80%		0.76%		0.75%		0.73%
Loans 90+ Days Past Due (in millions) (2)	$	416	$	394	$	416	$	392	$	438	12%	5%
As a % of EOP Loans		0.36%		0.34%		0.35%		0.33%		0.35%
Loans 30-89 Days Past Due (in millions) (2)	$	752	$	744	$	831	$	803	$	816	2%	9%
As a % of EOP Loans		0.64%		0.63%		0.70%		0.67%		0.66%

Cards Key Indicators (in millions of dollars, except as otherwise noted)
EOP Open Accounts (in millions)		141.8		140.1		139.5		138.2		138.3	-	(2%)
Purchase Sales (in billions)	$	144.1	$	128.0	$	142.0	$	141.8	$	152.0	7%	5%

Average Loans (in billions) (3)	$	163.4	$	162.7	$	162.0	$	164.6	$	168.0	2%	3%
EOP Loans (in billions) (3)	$	169.5	$	160.3	$	165.1	$	165.8	$	175.1	6%	3%
Average Yield (4)		13.60%		13.95%		13.87%		13.87%		13.62%
Total Net Interest Revenue (5)	$	4,925	$	4,843	$	4,838	$	5,058	$	5,133	1%	4%
As a % of Average Loans (5)		11.96%		12.07%		11.98%		12.19%		12.12%
Net Credit Losses	$	1,498	$	1,635	$	1,645	$	1,577	$	1,615	2%	8%
As a % of Average Loans		3.64%		4.08%		4.07%		3.80%		3.81%
Net Credit Margin (6)	$	3,554	$	3,350	$	3,286	$	3,598	$	3,722	3%	5%
As a % of Average Loans (6)		8.63%		8.35%		8.14%		8.67%		8.79%
Loans 90+ Days Past Due	$	2,134	$	2,111	$	2,010	$	2,078	$	2,299	11%	8%
As a % of EOP Loans		1.26%		1.32%		1.22%		1.25%		1.31%
Loans 30-89 Days Past Due	$	2,112	$	2,007	$	1,952	$	2,153	$	2,185	1%	3%
As a % of EOP Loans		1.25%		1.25%		1.18%		1.30%		1.25%

(1)

Also includes net interest revenue related to the average deposit balances in excess of the average loan portfolio.

(2)

The Loans 90+ Days Past Due and 30-89 Days Past Due and related ratios exclude U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies. See footnote 2 on page 9.

(3)

Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.

(4)

Average yield is gross interest revenue earned on loans divided by average loans.

(5)

Net interest revenue includes certain fees that are recorded as interest revenue.

(6)

Net credit margin is total revenues, net of interest expense, less net credit losses and policy benefits and claims.

Reclassified to conform to the current period's presentation, including a change in the reporting of the commercial banking businesses from GCB to ICG.

GLOBAL CONSUMER BANKING

NORTH AMERICA

Page 1

(In millions of dollars, except as otherwise noted)


											4Q19 Increase/		Full		Full		FY 2019 vs.
	4Q		1Q		2Q		3Q		4Q		(Decrease) from		Year		Year		FY 2018 Increase/
	2018		2019		2019		2019		2019		3Q19	4Q18	2018		2019		(Decrease)

Net Interest Revenue	$	4,951	$	4,897	$	4,869	$	5,041	$	5,062	-	2%	$	19,006	$	19,869	5%
Non-Interest Revenue		122		103		97		138		191	38%	57%		823		529	(36%)
Total Revenues, Net of Interest Expense (1)		5,073		5,000		4,966		5,179		5,253	1%	4%		19,829		20,398	3%
Total Operating Expenses		2,546		2,572		2,621		2,511		2,450	(2%)	(4%)		10,230		10,154	(1%)
Net Credit Losses		1,281		1,408		1,417		1,350		1,408	4%	10%		5,085		5,583	10%
Credit Reserve Build / (Release)		78		118		81		161		109	(32%)	40%		460		469	2%
Provision for Unfunded Lending Commitments		-		(3)		-		2		2	-	NM		-		1	100%
Provision for Benefits and Claims		6		6		6		4		3	(25%)	(50%)		22		19	(14%)
Provisions for Loan Losses and for Benefits and Claims		1,365		1,529		1,504		1,517		1,522	-	12%		5,567		6,072	9%
Income from Continuing Operations before Taxes		1,162		899		841		1,151		1,281	11%	10%		4,032		4,172	3%
Income Taxes		286		192		178		267		311	16%	9%		945		948	-
Income from Continuing Operations		876		707		663		884		970	10%	11%		3,087		3,224	4%
Noncontrolling Interests		-		-		-		-		-	-	-		-		-	-
Net Income	$	876	$	707	$	663	$	884	$	970	10%	11%	$	3,087	$	3,224	4%
Average Assets (in billions)	$	231	$	226	$	229	$	235	$	237	1%	3%	$	227	$	232	2%
Return on Average Assets		1.50%		1.27%		1.16%		1.49%		1.62%				1.36%		1.39%
Efficiency Ratio		50%		51%		53%		48%		47%				52%		50%

Net Credit Losses as a % of Average Loans		2.72%		3.08%		3.07%		2.84%		2.90%				2.78%		2.97%

Revenue by Business
Retail Banking	$	1,150	$	1,131	$	1,159	$	1,131	$	1,108	(2%)	(4%)	$	4,600	$	4,529	(2%)
Citi-Branded Cards		2,226		2,195		2,197		2,334		2,439	4%	10%		8,628		9,165	6%
Citi Retail Services		1,697		1,674		1,610		1,714		1,706	-	1%		6,601		6,704	2%
Total	$	5,073	$	5,000	$	4,966	$	5,179	$	5,253	1%	4%	$	19,829	$	20,398	3%

Net Credit Losses by Business
Retail Banking	$	31	$	39	$	40	$	40	$	42	5%	35%	$	126	$	161	28%
Citi-Branded Cards		650		706		723		712		723	2%	11%		2,602		2,864	10%
Citi Retail Services		600		663		654		598		643	8%	7%		2,357		2,558	9%
Total	$	1,281	$	1,408	$	1,417	$	1,350	$	1,408	4%	10%	$	5,085	$	5,583	10%

Income from Continuing Operations by Business
Retail Banking	$	76	$	21	$	56	$	67	$	52	(22%)	(32%)	$	312	$	196	(37%)
Citi-Branded Cards		472		382		364		441		555	26%	18%		1,581		1,742	10%
Citi Retail Services		328		304		243		376		363	(3%)	11%		1,194		1,286	8%
Total	$	876	$	707	$	663	$	884	$	970	10%	11%	$	3,087	$	3,224	4%

(1)

1Q18 includes an approximate $150 million gain on the sale of the Hilton Card portfolio.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

GLOBAL CONSUMER BANKING

NORTH AMERICA

Page 2


											4Q19 Increase/
	4Q		1Q		2Q		3Q		4Q		(Decrease) from
	2018		2019		2019		2019		2019		3Q19	4Q18

Retail Banking Key Indicators (in billions of dollars, except as otherwise noted)

Branches (actual)		689		689		688		687		687	-	-
Accounts (in millions)		9.0		9.0		9.1		9.1		9.1	-	1%
Average Deposits	$	146.5	$	149.6	$	151.6	$	153.6	$	156.2	2%	7%
Investment Sales	$	8.1	$	8.8	$	9.6	$	9.6	$	9.8	2%	21%
Investment AUMs	$	60.1	$	65.9	$	68.2	$	68.5	$	72.2	5%	20%

Average Loans	$	47.6	$	47.6	$	47.8	$	48.6	$	49.8	2%	5%

EOP Loans:
Mortgages	$	44.7	$	44.7	$	45.3	$	46.3	$	47.5	3%	6%
Personal, Small Business and Other		3.0		3.0		2.9		2.8		2.8	-	(7%)
Total EOP Loans	$	47.7	$	47.7	$	48.2	$	49.1	$	50.3	2%	5%

Mortgage Originations (1)	$	2.3	$	2.0	$	3.9	$	5.0	$	6.0	20%	NM

Third Party Mortgage Servicing Portfolio (EOP)	$	45.2	$	44.9	$	44.5	$	44.2	$	43.8	(1%)	(3%)

Net Servicing and Gain/(Loss) on Sale (in millions)	$	25.6	$	31.8	$	31.3	$	32.9	$	38.2	16%	49%

Saleable Mortgage Rate Locks	$	0.9	$	1.1	$	1.5	$	1.9	$	2.0	5%	NM

Net Interest Revenue on Loans (in millions)	$	179	$	180	$	175	$	171	$	182	6%	2%
As a % of Avg. Loans		1.49%		1.53%		1.47%		1.40%		1.45%

Net Credit Losses (in millions)	$	31	$	39	$	40	$	40	$	42	5%	35%
As a % of Avg. Loans		0.26%		0.33%		0.34%		0.33%		0.33%

Loans 90+ Days Past Due (in millions) (2)	$	135	$	132	$	133	$	125	$	146	17%	8%
As a % of EOP Loans		0.29%		0.28%		0.28%		0.26%		0.29%
Loans 30-89 Days Past Due (in millions) (2)	$	265	$	263	$	341	$	313	$	334	7%	26%
As a % of EOP Loans		0.56%		0.56%		0.72%		0.65%		0.67%

(1)

Originations of residential first mortgages.

(2)

The Loans 90+ Days Past Due and 30-89 Days Past Due and related ratios exclude U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies since the potential loss predominantly resides with the U.S. agencies.

The amounts excluded for Loans 90+ Days Past Due and (EOP Loans) were $211 million and ($0.7 billion), $173 million and ($0.6 billion), $162 million and ($0.6 billion), and $150 million and ($0.6 billion), and $135 million and ($0.5 billion) as of December 31, 2018, March 31, 2019, June 30, 2019, September 30, 2019 and December 31, 2019, respectively.

The amounts excluded for Loans 30-89 Days Past Due and (EOP Loans) were $86 million and ($0.7 billion), $78 million and ($0.6 billion), $89 million and ($0.6 billion), $78 million and ($0.6 billion), and $72 million and ($0.5 billion) as of December 31, 2018, March 31, 2019, June 30, 2019, September 30, 2019 and December 31, 2019, respectively.

NM Not meaningful.

Reclassified to conform to the current period's presentation, including a change in the reporting of the commercial banking businesses from GCB to ICG.

GLOBAL CONSUMER BANKING

NORTH AMERICA

Page 3


											4Q19 Increase/
	4Q		1Q		2Q		3Q		4Q		(Decrease) from
	2018		2019		2019		2019		2019		3Q19	4Q18

Citi-Branded Cards Key Indicators (in millions of dollars, except as otherwise noted) (1)
EOP Open Accounts (in millions)		34.6		34.8		34.8		34.7		34.9	1%	1%
Purchase Sales (in billions)	$	91.6	$	83.6	$	93.2	$	93.5	$	98.1	5%	7%
Average Loans (in billions) (1)	$	88.8	$	87.7	$	88.4	$	90.5	$	92.4	2%	4%
EOP Loans (in billions) (1)	$	91.8	$	87.0	$	90.6	$	91.5	$	96.3	5%	5%
Average Yield (2)		10.74%		11.24%		11.13%		11.19%		10.96%	(2%)	2%

Total Net Interest Revenue (3)	$	1,968	$	1,972	$	1,974	$	2,084	$	2,144	3%	9%
As a % of Avg. Loans (3)		8.79%		9.12%		8.96%		9.14%		9.21%
Net Credit Losses	$	650	$	706	$	723	$	712	$	723	2%	11%
As a % of Average Loans		2.90%		3.26%		3.28%		3.12%		3.10%
Net Credit Margin (4)	$	1,574	$	1,487	$	1,470	$	1,621	$	1,715	6%	9%
As a % of Avg. Loans (4)		7.03%		6.88%		6.67%		7.11%		7.36%
Loans 90+ Days Past Due	$	812	$	828	$	799	$	807	$	915	13%	13%
As a % of EOP Loans		0.88%		0.95%		0.88%		0.88%		0.95%
Loans 30-89 Days Past Due	$	755	$	731	$	705	$	800	$	814	2%	8%
As a % of EOP Loans		0.82%		0.84%		0.78%		0.87%		0.85%


Citi Retail Services Key Indicators (in millions of dollars, except as otherwise noted) (1)
EOP Open Accounts		86.3		84.6		84.1		83.0		82.9	-	(4%)
Purchase Sales (in billions)	$	25.5	$	18.6	$	22.5	$	21.7	$	25.1	16%	(2%)
Average Loans (in billions) (1)	$	50.4	$	50.2	$	49.1	$	49.7	$	50.5	2%	-
EOP Loans (in billions) (1)	$	52.7	$	48.9	$	49.6	$	50.0	$	52.9	6%	-
Average Yield (2)		17.78%		18.17%		18.10%		18.08%		17.66%	(2%)	(1%)

Total Net Interest Revenue (3)	$	2,128	$	2,078	$	2,036	$	2,136	$	2,121	(1%)	-
As a % of Avg. Loans (3)		16.75%		16.79%		16.63%		17.05%		16.66%
Net Credit Losses	$	600	$	663	$	654	$	598	$	643	8%	7%
As a % of Average Loans		4.72%		5.36%		5.34%		4.77%		5.05%
Net Credit Margin (4)	$	1,094	$	1,007	$	953	$	1,113	$	1,061	(5%)	(3%)
As a % of Avg. Loans (4)		8.61%		8.14%		7.79%		8.88%		8.34%
Loans 90+ Days Past Due	$	952	$	918	$	840	$	923	$	1,012	10%	6%
As a % of EOP Loans		1.81%		1.88%		1.69%		1.85%		1.91%
Loans 30-89 Days Past Due	$	932	$	859	$	831	$	943	$	945	-	1%
As a % of EOP Loans		1.77%		1.76%		1.68%		1.89%		1.79%

(1)

Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.

(2)

Average yield is calculated as gross interest revenue earned on loans divided by average loans.

(3)

Net interest revenue includes certain fees that are recorded as interest revenue.

(4)

Net credit margin represents total revenues, net of interest expense, less net credit losses and policy benefits and claims.

Reclassified to conform to the current period's presentation.

GLOBAL CONSUMER BANKING

LATIN AMERICA (1) - PAGE 1

(In millions of dollars, except as otherwise noted)


											4Q19 Increase/		Full		Full		FY 2019 vs.
	4Q		1Q		2Q		3Q		4Q		(Decrease) from		Year		Year		FY 2018 Increase/
	2018		2019		2019		2019		2019		3Q19	4Q18	2018		2019		(Decrease)

Net Interest Revenue	$	912	$	877	$	918	$	913	$	931	2%	2%	$	3,681	$	3,639	(1%)
Non-Interest Revenue (2)		338		395		402		356		446	25%	32%		1,628		1,599	(2%)
Total Revenues, Net of Interest Expense		1,250		1,272		1,320		1,269		1,377	9%	10%		5,309		5,238	(1%)
Total Operating Expenses		716		673		704		724		782	8%	9%		2,900		2,883	(1%)
Net Credit Losses		289		296		279		275		259	(6%)	(10%)		1,131		1,109	(2%)
Credit Reserve Build / (Release)		(8)		(2)		3		(34)		(5)	85%	38%		84		(38)	NM
Provision for Unfunded Lending Commitments		-		-		-		-		-	-	-		-		-	-
Provision for Benefits and Claims		22		6		13		13		22	69%	-		81		54	(33%)
Provisions for Credit Losses and for Benefits and Claims (LLR & PBC)		303		300		295		254		276	9%	(9%)		1,296		1,125	(13%)
Income from Continuing Operations before Taxes		231		299		321		291		319	10%	38%		1,113		1,230	11%
Income Taxes		61		83		87		74		85	15%	39%		311		329	6%
Income from Continuing Operations		170		216		234		217		234	8%	38%		802		901	12%
Noncontrolling Interests		-		-		-		-		-	-	-		-		-	-
Net Income	$	170	$	216	$	234	$	217	$	234	8%	38%	$	802	$	901	12%
Average Assets (in billions)	$	32	$	33	$	34	$	35	$	37	6%	16%	$	33	$	35	6%
Return on Average Assets		2.11%		2.65%		2.76%		2.46%		2.51%				2.43%		2.57%
Efficiency Ratio		57%		53%		53%		57%		57%				55%		55%

Net Credit Losses as a % of Average Loans		6.78%		6.98%		6.54%		6.42%		5.91%				6.50%		6.45%

Revenue by Business
Retail Banking	$	853	$	899	$	903	$	851	$	932	10%	9%	$	3,744	$	3,585	(4%)
Citi-Branded Cards		397		373		417		418		445	6%	12%		1,565		1,653	6%
Total	$	1,250	$	1,272	$	1,320	$	1,269	$	1,377	9%	10%	$	5,309	$	5,238	(1%)

Net Credit Losses by Business
Retail Banking	$	143	$	136	$	123	$	119	$	116	(3%)	(19%)	$	545	$	494	(9%)
Citi-Branded Cards		146		160		156		156		143	(8%)	(2%)		586		615	5%
Total	$	289	$	296	$	279	$	275	$	259	(6%)	(10%)	$	1,131	$	1,109	(2%)

Income from Continuing Operations by Business
Retail Banking	$	109	$	161	$	164	$	134	$	141	5%	29%	$	596	$	600	1%
Citi-Branded Cards		61		55		70		83		93	12%	52%		206		301	46%
Total	$	170	$	216	$	234	$	217	$	234	8%	38%	$	802	$	901	12%

FX Translation Impact
Total Revenue - as Reported	$	1,250	$	1,272	$	1,320	$	1,269	$	1,377	9%	10%	$	5,309	$	5,238	(1%)
Impact of FX Translation (3)		54		2		6		23		-				(23)		-
Total Revenues - Ex-FX (3)	$	1,304	$	1,274	$	1,326	$	1,292	$	1,377	7%	6%	$	5,286	$	5,238	(1%)

Total Operating Expenses - as Reported	$	716	$	673	$	704	$	724	$	782	8%	9%	$	2,900	$	2,883	(1%)
Impact of FX Translation (3)		28		1		3		12		-				(13)		-
Total Operating Expenses - Ex-FX (3)	$	744	$	674	$	707	$	736	$	782	6%	5%	$	2,887	$	2,883	-

Provisions for LLR & PBC - as Reported	$	303	$	300	$	295	$	254	$	276	9%	(9%)	$	1,296	$	1,125	(13%)
Impact of FX Translation (3)		14		1		1		6		-				(6)		-
Provisions for LLR & PBC - Ex-FX (3)	$	317	$	301	$	296	$	260	$	276	6%	(13%)	$	1,290	$	1,125	(13%)

Net Income - as Reported	$	170	$	216	$	234	$	217	$	234	8%	38%	$	802	$	901	12%
Impact of FX Translation (3)		8		1		1		4		-				(3)		-
Net Income - Ex-FX (3)	$	178	$	217	$	235	$	221	$	234	6%	31%	$	799	$	901	13%

(1)Latin America GCB consists of Citi's consumer banking operations in Mexico.

(2)3Q18 includes an approximate $250 million gain on the sale of an asset management business.

(3)Reflects the impact of foreign currency (FX) translation into U.S. dollars at the 4Q19 and full-year 2019 average exchange rates for all periods presented.

Citigroup's results of operations excluding the impact of FX translation are non-GAAP financial measures.

NM Not meaningful.

Reclassified to conform to the current period's presentation, including a change in the reporting of the commercial banking businesses from GCB to ICG.

GLOBAL CONSUMER BANKING

LATIN AMERICA - PAGE 2


											4Q19 Increase/
	4Q		1Q		2Q		3Q		4Q		(Decrease) from
	2018		2019		2019		2019		2019		3Q19	4Q18

Retail Banking Key Indicators (in billions of dollars, except as otherwise noted)
Branches (actual)		1,463		1,464		1,459		1,458		1,419	(3%)	(3%)
Accounts (in millions)		29.4		30.0		30.3		30.3		30.1	(1%)	2%
Average Deposits	$	22.3	$	22.7	$	22.8	$	22.5	$	23.0	2%	3%
Investment Sales	$	2.9	$	3.4	$	3.4	$	3.4	$	3.7	9%	28%
Investment AUMs	$	28.6	$	30.2	$	30.7	$	31.7	$	33.7	6%	18%
Average Loans	$	11.4	$	11.5	$	11.5	$	11.4	$	11.6	2%	2%
EOP Loans:
Mortgages	$	4.0	$	4.1	$	4.2	$	4.2	$	4.4	5%	10%
Personal, Small Business and Other		7.4		7.2		7.2		7.0		7.3	4%	(1%)
Total EOP Loans	$	11.4	$	11.3	$	11.4	$	11.2	$	11.7	4%	3%

Total Net Interest Revenue (in millions) (1)	$	588	$	574	$	578	$	572	$	578	1%	(2%)
As a % of Average Loans (1)		20.46%		20.24%		20.16%		19.91%		19.77%
Net Credit Losses (in millions)	$	143	$	136	$	123	$	119	$	116	(3%)	(19%)
As a % of Average Loans		4.98%		4.80%		4.29%		4.14%		3.97%
Loans 90+ Days Past Due (in millions)	$	108	$	95	$	108	$	97	$	106	9%	(2%)
As a % of EOP Loans		0.95%		0.84%		0.95%		0.87%		0.91%
Loans 30-89 Days Past Due (in millions)	$	185	$	185	$	191	$	191	$	180	(6%)	(3%)
As a % of EOP Loans		1.62%		1.64%		1.68%		1.71%		1.54%

Citi-Branded Cards Key Indicators (in billions of dollars, except as otherwise noted)
EOP Open Accounts (in millions)		5.6		5.5		5.4		5.3		5.3	-	(5%)
Purchase Sales	$	4.8	$	4.4	$	4.7	$	4.7	$	5.4	15%	13%
Average Loans (2)	$	5.5	$	5.7	$	5.6	$	5.6	$	5.8	4%	5%
EOP Loans (2)	$	5.7	$	5.6	$	5.7	$	5.5	$	6.0	9%	5%
Average Yield (3)		24.61%		23.68%		25.21%		24.97%		24.91%	-	1%

Total Net Interest Revenue (in millions) (4)	$	324	$	303	$	340	$	341	$	353	4%	9%
As a % of Average Loans (4)		23.37%		21.56%		24.35%		24.16%		24.15%
Net Credit Losses (in millions)	$	146	$	160	$	156	$	156	$	143	(8%)	(2%)
As a % of Average Loans		10.53%		11.38%		11.17%		11.05%		9.78%
Net Credit Margin (in millions) (5)	$	256	$	220	$	268	$	269	$	307	14%	20%
As a % of Average Loans (5)		18.47%		15.65%		19.20%		19.06%		21.00%
Loans 90+ Days Past Due (in millions)	$	171	$	165	$	169	$	152	$	165	9%	(4%)
As a % of EOP Loans		3.00%		2.95%		2.96%		2.76%		2.75%
Loans 30-89 Days Past Due (in millions)	$	170	$	161	$	159	$	161	$	159	(1%)	(6%)
As a % of EOP Loans		2.98%		2.88%		2.79%		2.93%		2.65%

(1)

Also includes net interest revenue related to the region's average deposit balances in excess of the average loan portfolio.

(2)

Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.

(3)

Average yield is gross interest revenue earned on loans divided by average loans.

(4)

Net interest revenue includes certain fees that are recorded as interest revenue.

(5)

Net credit margin is total revenues, net of interest expense, less net credit losses and policy benefits and claims.

NM Not meaningful.

Reclassified to conform to the current period's presentation, including a change in the reporting of the commercial banking businesses from GCB to ICG.

GLOBAL CONSUMER BANKING

ASIA (1) - PAGE 1

(In millions of dollars, except as otherwise noted)


											4Q19 Increase/		Full		Full		FY 2019 vs.
	4Q		1Q		2Q		3Q		4Q		(Decrease) from		Year		Year		FY 2018 Increase/
	2018		2019		2019		2019		2019		3Q19	4Q18	2018		2019		(Decrease)

Net Interest Revenue	$	1,182	$	1,166	$	1,170	$	1,173	$	1,188	1%	1%	$	4,687	$	4,697	-
Non-Interest Revenue		576		652		677		668		641	(4%)	11%		2,514		2,638	5%
Total Revenues, Net of Interest Expense		1,758		1,818		1,847		1,841		1,829	(1%)	4%		7,201		7,335	2%
Total Operating Expenses		1,117		1,171		1,146		1,133		1,141	1%	2%		4,656		4,591	(1%)
Net Credit Losses		163		164		174		177		175	(1%)	7%		668		690	3%
Credit Reserve Build / (Release)		15		(20)		10		2		16	NM	7%		24		8	(67%)
Provision for Unfunded Lending Commitments		-		-		-		-		-	-	-		-		-	-
Provision for Benefits and Claims		-		-		-		-		-	-	-		-		-	-
Provisions for Credit Losses and for Benefits and Claims (LLR & PBC)		178		144		184		179		191	7%	7%		692		698	1%
Income from Continuing Operations before Taxes		463		503		517		529		497	(6%)	7%		1,853		2,046	10%
Income Taxes		99		106		113		127		123	(3%)	24%		433		469	8%
Income from Continuing Operations		364		397		404		402		374	(7%)	3%		1,420		1,577	11%
Noncontrolling Interests		3		-		1		2		3	50%	-		7		6	(14%)
Net Income	$	361	$	397	$	403	$	400	$	371	(7%)	3%	$	1,413	$	1,571	11%
Average Assets (in billions)	$	119	$	121	$	121	$	122	$	125	2%	5%	$	119	$	122	3%
Return on Average Assets		1.20%		1.33%		1.34%		1.30%		1.18%				1.19%		1.29%
Efficiency Ratio		64%		64%		62%		62%		62%				65%		63%

Net Credit Losses as a % of Average Loans		0.84%		0.85%		0.90%		0.90%		0.86%				0.86%		0.88%

Revenue by Business
Retail Banking	$	1,026	$	1,076	$	1,140	$	1,135	$	1,084	(4%)	6%	$	4,283	$	4,435	4%
Citi-Branded Cards		732		742		707		706		745	6%	2%		2,918		2,900	(1%)
Total	$	1,758	$	1,818	$	1,847	$	1,841	$	1,829	(1%)	4%	$	7,201	$	7,335	2%

Net Credit Losses by Business
Retail Banking	$	61	$	58	$	62	$	66	$	69	5%	13%	$	242	$	255	5%
Citi-Branded Cards		102		106		112		111		106	(5%)	4%		426		435	2%
Total	$	163	$	164	$	174	$	177	$	175	(1%)	7%	$	668	$	690	3%

Income from Continuing Operations by Business
Retail Banking	$	237	$	227	$	297	$	291	$	231	(21%)	(3)%	$	943	$	1,046	11%
Citi-Branded Cards		127		170		107		111		143	29%	13%		477		531	11%
Total	$	364	$	397	$	404	$	402	$	374	(7%)	3%	$	1,420	$	1,577	11%

FX Translation Impact
Total Revenue - as Reported	$	1,758	$	1,818	$	1,847	$	1,841	$	1,829	(1%)	4%	$	7,201	$	7,335	2%
Impact of FX Translation (2)		6		(9)		4		17		-				(123)		-
Total Revenues - Ex-FX (2)	$	1,764	$	1,809	$	1,851	$	1,858	$	1,829	(2%)	4%	$	7,078	$	7,335	4%

Total Operating Expenses - as Reported	$	1,117	$	1,171	$	1,146	$	1,133	$	1,141	1%	2%	$	4,656	$	4,591	(1%)
Impact of FX Translation (2)		2		(8)		3		13		-				(87)		-
Total Operating Expenses - Ex-FX (2)	$	1,119	$	1,163	$	1,149	$	1,146	$	1,141	-	2%	$	4,569	$	4,591	-

Provisions for LLR & PBC - as Reported	$	178	$	144	$	184	$	179	$	191	7%	7%	$	692	$	698	1%
Impact of FX Translation (2)		-		(2)		1		1		-				(18)		-
Provisions for LLR & PBC - Ex-FX (2)	$	178	$	142	$	185	$	180	$	191	6%	7%	$	674	$	698	4%

Net Income - as Reported	$	361	$	397	$	403	$	400	$	371	(7%)	3%	$	1,413	$	1,571	11%
Impact of FX Translation (2)		2		1		2		2		-				(13)		-
Net Income - Ex-FX (2)	$	363	$	398	$	405	$	402	$	371	(8%)	2%	$	1,400	$	1,571	12%

(1)Asia GCB includes the results of operations of GCB activities in certain EMEA countries for all periods presented.

(2)Reflects the impact of foreign currency (FX) translation into U.S. dollars at the 4Q19 and full-year 2019 average exchange rates for all periods presented.

Citigroup's results of operations excluding the impact of FX translation are non-GAAP financial measures.

NM Not meaningful.

Reclassified to conform to the current period's presentation, including a change in the reporting of the commercial banking businesses from GCB to ICG.

GLOBAL CONSUMER BANKING

ASIA (1) - PAGE 2


											4Q19 Increase/
	4Q		1Q		2Q		3Q		4Q		(Decrease) from
	2018		2019		2019		2019		2019		3Q19	4Q18

Retail Banking Key Indicators (in billions of dollars, except as otherwise noted)
Branches (actual)		258		251		252		249		242	(3%)	(6%)
Accounts (in millions)		16.0		15.9		16.1		16.4		16.7	2%	4%
Average Deposits	$	97.7	$	99.4	$	100.8	$	100.7	$	103.4	3%	6%
Investment Sales	$	6.5	$	9.0	$	9.9	$	11.0	$	9.3	(15%)	43%
Investment AUMs	$	59.6	$	65.0	$	66.4	$	66.3	$	70.0	6%	17%
Average Loans	$	58.0	$	58.8	$	58.8	$	59.5	$	61.6	4%	6%
EOP Loans:
Mortgages	$	31.9	$	32.0	$	32.4	$	32.5	$	33.2	2%	4%
Personal, Small Business and Other		26.6		27.1		27.7		27.8		29.6	6%	11%
Total EOP Loans	$	58.5	$	59.1	$	60.1	$	60.3	$	62.8	4%	7%

Total Net Interest Revenue (in millions) (2)	$	677	$	676	$	682	$	676	$	673	-	(1%)
As a % of Average Loans (2)		4.63%		4.66%		4.65%		4.51%		4.33%
Net Credit Losses (in millions)	$	61	$	58	$	62	$	66	$	69	5%	13%
As a % of Average Loans		0.42%		0.40%		0.42%		0.44%		0.44%
Loans 90+ Days Past Due (in millions)	$	173	$	167	$	175	$	170	$	186	9%	8%
As a % of EOP Loans		0.30%		0.28%		0.29%		0.28%		0.30%
Loans 30-89 Days Past Due (in millions)	$	302	$	296	$	299	$	299	$	302	1%	-
As a % of EOP Loans		0.52%		0.50%		0.50%		0.50%		0.48%

Citi-Branded Cards Key Indicators (in billions of dollars, except as otherwise noted)
EOP Open Accounts (in millions)		15.3		15.2		15.2		15.2		15.2	-	(1%)
Purchase Sales	$	22.2	$	21.4	$	21.6	$	21.9	$	23.4	7%	5%
Average Loans (3)	$	18.7	$	19.1	$	18.9	$	18.8	$	19.3	3%	3%
EOP Loans (3)	$	19.3	$	18.8	$	19.2	$	18.8	$	19.9	6%	3%
Average Yield (4)		12.58%		12.42%		12.33%		12.39%		12.42%	-	(1%)

Total Net Interest Revenue (in millions) (5)	$	505	$	490	$	488	$	497	$	515	4%	2%
As a % of Average Loans (6)		10.71%		10.40%		10.36%		10.49%		10.59%
Net Credit Losses (in millions)	$	102	$	106	$	112	$	111	$	106	(5%)	4%
As a % of Average Loans		2.16%		2.25%		2.38%		2.34%		2.18%
Net Credit Margin (in millions) (6)	$	630	$	636	$	595	$	595	$	639	7%	1%
As a % of Average Loans (6)		13.37%		13.50%		12.63%		12.56%		13.14%
Loans 90+ Days Past Due	$	199	$	200	$	202	$	196	$	207	6%	4%
As a % of EOP Loans		1.03%		1.06%		1.05%		1.04%		1.04%
Loans 30-89 Days Past Due	$	255	$	256	$	257	$	249	$	267	7%	5%
As a % of EOP Loans		1.32%		1.36%		1.34%		1.32%		1.34%

(1)Asia GCB includes the results of operations of GCB activities in certain EMEA countries for all periods presented.

(2)Also includes net interest revenue related to the region's average deposit balances in excess of the average loan portfolio.

(3)Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.

(4)Average yield is gross interest revenue earned on loans divided by average loans.

(5)Net interest revenue includes certain fees that are recorded as interest revenue.

(6)Net credit margin is total revenues, net of interest expense, less net credit losses and policy benefits and claims.

Reclassified to conform to the current period's presentation, including a change in the reporting of the commercial banking businesses from GCB to ICG.

INSTITUTIONAL CLIENTS GROUP

(In millions of dollars, except as otherwise noted)


											4Q19 Increase/		Full		Full		FY 2019 vs.
	4Q		1Q		2Q		3Q		4Q		(Decrease) from		Year		Year		FY 2018 Increase/
	2018		2019		2019		2019		2019		3Q19	4Q18	2018		2019		(Decrease)

Commissions and Fees	$	1,125	$	1,154	$	1,079	$	1,126	$	1,103	(2%)	(2%)	$	4,651	$	4,462	(4%)
Administration and Other Fiduciary Fees		675		683		709		707		657	(7%)	(3%)		2,806		2,756	(2%)
Investment Banking		1,093		1,113		1,101		1,045		1,181	13%	8%		4,358		4,440	2%
Principal Transactions		1,292		2,638		1,936		2,583		1,405	(46%)	9%		8,742		8,562	(2%)
Other (1)		119		280		721		319		509	60%	NM		941		1,829	94%
Total Non-Interest Revenue		4,304		5,868		5,546		5,780		4,855	(16%)	13%		21,498		22,049	3%
Net Interest Revenue (including Dividends)		4,239		4,150		4,509		4,071		4,522	11%	7%		16,827		17,252	3%
Total Revenues, Net of Interest Expense		8,543		10,018		10,055		9,851		9,377	(5%)	10%		38,325		39,301	3%
Total Operating Expenses		5,040		5,619		5,548		5,611		5,446	(3%)	8%		21,780		22,224	2%
Net Credit Losses		56		78		91		110		115	5%	NM		208		394	89%
Credit Reserve Build / (Release)		26		(74)		52		36		57	58%	NM		(109)		71	NM
Provision for Unfunded Lending Commitments		44		28		(11)		7		74	NM	68%		116		98	(16%)
Provision for Benefits and Claims		-		-		-		-		-	-	-		-		-	-
Provisions for Credit Losses and for Benefits and Claims		126		32		132		153		246	61%	95%		215		563	NM
Income from Continuing Operations before Taxes		3,377		4,367		4,375		4,087		3,685	(10%)	9%		16,330		16,514	1%
Income Taxes		771		955		950		858		807	(6%)	5%		3,756		3,570	(5%)
Income from Continuing Operations		2,606		3,412		3,425		3,229		2,878	(11%)	10%		12,574		12,944	3%
Noncontrolling Interests		(4)		11		10		8		11	38%	NM		17		40	NM
Net Income	$	2,610	$	3,401	$	3,415	$	3,221	$	2,867	(11%)	10%	$	12,557	$	12,904	3%
EOP Assets (in billions)	$	1,438	$	1,472	$	1,501	$	1,525	$	1,447	(5%)	1%
Average Assets (in billions)	$	1,466	$	1,460	$	1,497	$	1,511	$	1,503	(1%)	3%	$	1,449	$	1,493	3%
Return on Average Assets (ROA)		0.71%		0.94%		0.91%		0.85%		0.76%				0.87%		0.86%
Efficiency Ratio		59%		56%		55%		57%		58%				57%		57%

Revenue by Region
North America	$	2,960	$	3,269	$	3,632	$	3,244	$	3,314	2%	12%	$	13,522	$	13,459	-
EMEA		2,633		3,170		2,960		3,138		2,738	(13%)	4%		11,770		12,006	2%
Latin America		1,189		1,268		1,307		1,294		1,297	-	9%		4,954		5,166	4%
Asia		1,761		2,311		2,156		2,175		2,028	(7%)	15%		8,079		8,670	7%
Total Revenues, net of Interest Expense	$	8,543	$	10,018	$	10,055	$	9,851	$	9,377	(5%)	10%	$	38,325	$	39,301	3%

Income (loss) from Continuing Operations by Region
North America	$	779	$	748	$	1,050	$	818	$	895	9%	15%	$	3,675	$	3,511	(4%)
EMEA		819		1,125		1,005		1,060		677	(36%)	(17%)		3,889		3,867	(1%)
Latin America		383		540		519		487		565	16%	48%		2,013		2,111	5%
Asia		625		999		851		864		741	(14%)	19%		2,997		3,455	15%
Income from Continuing Operations	$	2,606	$	3,412	$	3,425	$	3,229	$	2,878	(11%)	10%	$	12,574	$	12,944	3%

Average Loans by Region (in billions)
North America		180	$	185	$	188	$	189		191	1%	6%	$	174	$	188	8%
EMEA		83		84		85		88		89	1%	7%		81		87	7%
Latin America		42		42		41		39		38	(3%)	(10%)		42		40	(5%)
Asia		74		74		73		73		73	-	(1%)		77		73	(5%)
Total	$	379	$	385	$	387	$	389	$	391	1%	3%	$	374	$	388	4%

EOP Deposits by Region (in billions)
North America	$	355	$	349	$	356	$	393	$	375	(5%)	5%
EMEA		184		197		196		195		190	(2%)	3%
Latin America		32		34		34		34		36	6%	12%
Asia		156		159		166		173		167	(3%)	7%
Total	$	727	$	739	$	752	$	795	$	768	(3%)	6%

EOP Deposits by Business (in billions)
Treasury and Trade Solutions	$	509	$	512	$	525	$	548	$	536	(2%)	5%
All Other ICG Businesses		218		227		227		247		232	(6%)	6%
Total	$	727	$	739	$	752	$	795	$	768	(3%)	6%

(1)

2Q19 includes a $355 million gain on Citi's investment in Tradeweb.

NM Not meaningful.

Reclassified to conform to the current period's presentation, including a change in the reporting of the commercial banking businesses from GCB to ICG.

INSTITUTIONAL CLIENTS GROUP

REVENUES BY BUSINESS

(In millions of dollars, except as otherwise noted)


											4Q19 Increase/		Full		Full		FY 2019 vs.
	4Q		1Q		2Q		3Q		4Q		(Decrease) from		Year		Year		FY 2018 Increase/
	2018		2019		2019		2019		2019		3Q19	4Q18	2018		2019		(Decrease)
Revenue Details
Investment Banking
Advisory	$	463	$	378	$	232	$	276	$	373	35%	(19%)	$	1,301	$	1,259	(3%)
Equity Underwriting		181		172		314		247		240	(3%)	33%		991		973	(2%)
Debt Underwriting		634		804		737		705		738	5%	16%		2,719		2,984	10%
Total Investment Banking		1,278		1,354		1,283		1,228		1,351	10%	6%		5,011		5,216	4%
Treasury and Trade Solutions		2,552		2,539		2,587		2,559		2,608	2%	2%		9,914		10,293	4%
Corporate Lending - Excluding Gain/(Loss) on Loan Hedges		732		749		725		715		732	2%	-		2,913		2,921	-
Private Bank		797		880		866		865		847	(2%)	6%		3,398		3,458	2%
Total Banking Revenues (Ex-Gain/(Loss) on Loan Hedges) (1)	$	5,359	$	5,522	$	5,461	$	5,367	$	5,538	3%	3%	$	21,236	$	21,888	3%

Corporate Lending - Gain/(Loss) on Loan Hedges (1)		105		(231)		(75)		(33)		(93)	NM	NM		45		(432)	NM
Total Banking Revenues including G/(L) on Loan Hedges (1)	$	5,464	$	5,291	$	5,386	$	5,334	$	5,445	2%	-	$	21,281	$	21,456	1%

Fixed Income Markets	$	1,948	$	3,452	$	3,323	$	3,211	$	2,898	(10%)	49%	$	11,661	$	12,884	10%
Equity Markets		668		842		790		760		516	(32%)	(23%)		3,427		2,908	(15%)
Securities Services		653		638		682		664		647	(3%)	(1%)		2,631		2,631	-
Other		(190)		(205)		(126)		(118)		(129)	(9%)	32%		(675)		(578)	14%
Total Markets and Securities Services	$	3,079	$	4,727	$	4,669	$	4,517	$	3,932	(13%)	28%	$	17,044	$	17,845	5%

Total ICG (Ex-CVA/DVA) (2)	$	8,543	$	10,018	$	10,055	$	9,851	$	9,377	(5%)	10%	$	38,325	$	39,301	3%

CVA/DVA for Periods Prior to 1Q16 {excluded as applicable in lines above} (4)		-		-		-		-		-	-	-		-		-	-

Total Revenues, net of Interest Expense	$	8,543	$	10,018	$	10,055	$	9,851	$	9,377	(5%)	10%	$	38,325	$	39,301	3%

Taxable-equivalent adjustments (2)	$	126	$	104	$	105	$	122	$	117	(4%)	(7%)	$	416	$	448	8%

Total ICG Revenues including taxable-equivalent adjustments (2)	$	8,669	$	10,122	$	10,160	$	9,973	$	9,494	(5%)	10%	$	38,741	$	39,749	3%

Commissions and Fees	$	184	$	174	$	198	$	194	$	216	11%	17%	$	705	$	782	11%
Principal Transactions (3)		802		2,377		1,870		2,080		1,334	(36%)	66%		7,134		7,661	7%
Other (4)		(9)		150		533		183		251	37%	NM		380		1,117	NM
Total Non-Interest Revenue	$	977	$	2,701	$	2,601	$	2,457	$	1,801	(27%)	84%	$	8,219	$	9,560	16%
Net Interest Revenue		971		751		722		754		1,097	45%	13%		3,442		3,324	(3%)
Total Fixed Income Markets	$	1,948	$	3,452	$	3,323	$	3,211	$	2,898	(10%)	49%	$	11,661	$	12,884	10%

Rates and Currencies	$	1,415	$	2,402	$	2,118	$	2,491	$	2,214	(11%)	56%	$	8,486	$	9,225	9%
Spread Products / Other Fixed Income		533		1,050		1,205		720		684	(5%)	28%		3,175		3,659	15%
Total Fixed Income Markets	$	1,948	$	3,452	$	3,323	$	3,211	$	2,898	(10%)	49%	$	11,661	$	12,884	10%

Commissions and Fees	$	313	$	293	$	274	$	287	$	267	(7%)	(15%)	$	1,267	$	1,121	(12%)
Principal Transactions (3)		318		396		7		388		(16)	NM	NM		1,240		775	(38%)
Other		14		7		10		2		153	NM	NM		110		172	56%
Total Non-Interest Revenue	$	645	$	696	$	291	$	677	$	404	(40%)	(37%)	$	2,617	$	2,068	(21%)
Net Interest Revenue		23		146		499		83		112	35%	NM		810		840	4%
Total Equity Markets	$	668	$	842	$	790	$	760	$	516	(32%)	(23%)	$	3,427	$	2,908	(15%)

(1)Credit derivatives are used to economically hedge a portion of the corporate loan portfolio that includes both accrual loans and loans at fair value. Gain/(loss) on loan hedges includes the mark-to-market on the credit derivatives partially offset by the mark-to-market on the loans in the portfolio that are at fair value. Hedges on accrual loans reflect the mark-to-market on credit derivatives used to economically hedge the corporate loan accrual portfolio. The fixed premium costs of these hedges are netted against the corporate lending revenues to reflect the cost of credit protection. Citigroup’s results of operations excluding the impact of gain/(loss) on loan hedges are non-GAAP financial measures.

(2)Primarily relates to income tax credits related to affordable housing and alternative energy investments as well as tax exempt income from municipal bond investments.

(3)Excludes principal transactions revenues of ICG businesses other than Markets, primarily treasury and trade solutions and the private bank.

(4)2Q19 includes a $355 million gain on Citi's investment in Tradeweb.

NM Not meaningful.

Reclassified to conform to the current period's presentation, including a change in the reporting of the commercial banking businesses from GCB to ICG.

CORPORATE / OTHER (1)

(In millions of dollars, except as otherwise noted)


											4Q19 Increase/		Full		Full		FY 2019 vs.
	4Q		1Q		2Q		3Q		4Q		(Decrease) from		Year		Year		FY 2018 Increase/
	2018		2019		2019		2019		2019		3Q19	4Q18	2018		2019		(Decrease)
Net Interest Revenue	$	639	$	669	$	484	$	443	$	294	(34%)	(54%)	$	2,361	$	1,890	(20%)
Non-interest revenue		(139)		(201)		86		(9)		248	NM	NM		(171)		124	NM
Total Revenues, Net of Interest Expense		500		468		570		434		542	25%	8%		2,190		2,014	(8%)
Total Operating Expenses		474		549		481		485		635	31%	34%		2,275		2,150	(5%)
Net Credit Losses		(3)		2		2		1		(13)	NM	NM		21		(8)	NM
Credit Reserve Build / (Release)		(47)		(26)		(20)		(16)		2	NM	NM		(218)		(60)	72%
Provision for Benefits and Claims		-		-		-		-		-	-	-		(2)		-	100%
Provision for Unfunded Lending Commitments		3		(1)		(4)		-		(2)	NM	NM		(3)		(7)	NM
Total provisions for credit losses and for benefits and claims		(47)		(25)		(22)		(15)		(13)	13%	72%		(202)		(75)	63%
Income from Continuing Operations before Taxes		73		(56)		111		(36)		(80)	NM	NM		117		(61)	NM
Income Taxes (Benefits) (2)(3)(4)		(216)		(61)		45		(247)		(623)	NM	NM		(88)		(886)	NM
Income (Loss) from Continuing Operations		289		5		66		211		543	NM	88%		205		825	NM
Income (Loss) from Discontinued Operations, net of taxes		(8)		(2)		17		(15)		(4)	73%	50%		(8)		(4)	50%
Noncontrolling Interests		(15)		14		(1)		5		2	(60%)	NM		11		20	82%
Net Income (Loss)	$	296	$	(11)	$	84	$	191	$	537	NM	81%	$	186	$	801	NM
EOP Assets (in billions)	$	91	$	107	$	97	$	96	$	97	1%	7%
Average Assets (in billions)	$	89	$	99	$	98	$	97	$	95	(2%)	7%	$	93	$	97	4%
Return on Average Assets		1.32%		(0.05%)		0.34%		0.78%		2.24%				0.20%		0.83%
Efficiency Ratio		95%		117%		84%		112%		117%				104%		107%


Consumer - North America - Key Indicators

Average Loans (in billions of dollars)	$	15.9	$	13.6	$	12.3	$	11.2	$	10.4	(7%)	(35%)	$	18.0	$	11.9
EOP Loans (in billions of dollars)	$	15.3	$	12.6	$	11.6	$	10.8	$	9.6	(11%)	(37%)
Net Interest Revenue	$	137	$	104	$	81	$	75	$	77	3%	(44%)
As a % of Average Loans		3.42%		3.10%		2.64%		2.66%		2.94%
Net Credit Losses (Recoveries)	$	-	$	1	$	4	$	1	$	(12)	NM	NM	$	(15)	$	(6)
As a % of Average Loans		0.00%		0.03%		0.13%		0.04%		(0.46%)				-0.08%		-0.05%
Loans 90+ Days Past Due (5)	$	382	$	354	$	327	$	293	$	278	(5%)	(27%)
As a % of EOP Loans		2.62%		2.97%		3.00%		2.87%		3.02%
Loans 30-89 Days Past Due (5)	$	362	$	348	$	334	$	288	$	295	2%	(19%)
As a % of EOP Loans		2.48%		2.92%		3.06%		2.82%		3.21%

(1)

Includes certain unallocated costs of global staff functions (including finance, risk, human resources, legal and compliance), other corporate expenses and unallocated global operations and technology expenses and income taxes, as well as Corporate Treasury, certain North America legacy consumer loan portfolios, other legacy assets and discontinued operations.

(2)

4Q19 includes discrete tax items of roughly $540 million, including an approximate $430 million benefit of a reduction in Citi’s valuation allowance related to its Deferred Tax Assets (DTAs).

(3)

3Q19 includes discrete tax items of roughly $230 million, including an approximate $180 million benefit of a reduction in Citi’s valuation allowance related to its DTAs.

(4)

4Q18 includes a one-time benefit of $94 million, due to the finalization of the provisional component of the impact based on Citi’s analysis, as well as additional guidance received from the U.S. Treasury Department related to the enactment of the Tax Cuts and Jobs Act.

(5)

The amounts excluded for Loans 90+ Days Past Due and (EOP Loans) for each period were $367 million and ($0.8 billion), $309 million and ($0.7 billion), $273 million and ($0.7 billion), $249 million and ($0.6 billion), and $172 million and ($0.4 billion) as of December 31, 2018, March 31, 2019, June 30, 2019, September 30, 2019 and December 31, 2019, respectively.

The amounts excluded for Loans 30-89 Days Past Due and (EOP Loans) for each period were $122 million and ($0.8 billion), $118 million and ($0.7 billion), $124 million and ($0.7 billion), and $110 million and ($0.6 billion), and $55 million and ($0.4 billion) as of of December 31, 2018, March 31, 2019, June 30, 2019, September 30, 2019 and December 31, 2019, respectively.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

AVERAGE BALANCES AND INTEREST RATES (1)(2)(3)(4)(5)

Taxable Equivalent Basis


	Average Volumes						Interest						% Average Rate (4)
	Fourth		Third		Fourth		Fourth		Third		Fourth		Fourth		Third		Fourth
	Quarter		Quarter		Quarter		Quarter		Quarter		Quarter		Quarter		Quarter		Quarter
In millions of dollars, except as otherwise noted	2018		2019		2019(5)		2018		2019		2019(5)		2018		2019		2019(5)
Assets
Deposits with Banks	$	175,251	$	194,972	$	195,268	$	649	$	736	$	603	1.47	%	1.50	%	1.23	%
Securities Borrowed and Purchased under Resale Agreements (6)		276,132		264,008		256,022		1,692		1,747		1,451	2.43	%	2.63	%	2.25	%
Trading Account Assets (7)		206,860		251,225		243,597		1,505		1,896		1,957	2.89	%	2.99	%	3.19	%
Investments		352,151		352,463		367,733		2,537		2,433		2,421	2.86	%	2.74	%	2.61	%
Total Loans (net of Unearned Income) (8)		675,474		684,980		692,631		11,981		12,012		11,828	7.04	%	6.96	%	6.78	%
Other Interest-Earning Assets		69,243		63,869		58,609		481		400		333	2.76	%	2.48	%	2.25	%
Total Average Interest-Earning Assets	$	1,755,111	$	1,811,517	$	1,813,860	$	18,845	$	19,224	$	18,593	4.26	%	4.21	%	4.07	%

Liabilities:
Deposits (excluding deposit insurance and FDIC Assessment)	$	818,146	$	891,917	$	911,039	$	2,619	$	3,170	$	2,753	1.27	%	1.41	%	1.20	%
Deposit Insurance and FDIC Assessment		-		-		-		176		199		200
Total Deposits		818,146		891,917		911,039		2,795		3,369		2,953	1.36	%	1.50	%	1.29	%
Securities Loaned and Sold under Repurchase Agreements (6)		177,058		199,500		188,153		1,466		1,630		1,320	3.28	%	3.24	%	2.78	%
Trading Account Liabilities (7)		99,892		86,450		78,920		277		345		316	1.10	%	1.58	%	1.59	%
Short-Term Borrowings		104,596		92,755		97,079		637		609		489	2.42	%	2.60	%	2.00	%
Long-Term Debt (9)		198,174		197,641		197,972		1,678		1,583		1,470	3.36	%	3.18	%	2.95	%
Total Average Interest-Bearing Liabilities	$	1,397,866	$	1,468,263	$	1,473,163	$	6,853	$	7,536	$	6,548	1.95	%	2.04	%	1.76	%

Total Average Interest-Bearing Liabilities (excluding deposit insurance and FDIC Assessment)	$	1,397,866	$	1,468,263	$	1,473,163	$	6,677	$	7,337	$	6,348	1.90	%	1.98	%	1.71	%

Net Interest Revenue as a % of Average Interest-Earning Assets (NIM)							$	11,992	$	11,688	$	12,045	2.71	%	2.56	%	2.63	%

NIR as a % of Average Interest-Earning Assets (NIM) (excluding deposit insurance and FDIC Assessment)							$	12,168	$	11,887	$	12,245	2.75	%	2.60	%	2.68	%

4Q19 Increase (Decrease) From													(8)	bps	7	bps

4Q19 Increase (Decrease) (excluding deposit insurance and FDIC Assessment) From:													(7)	bps	8	bps

(1)Interest Revenue includes the taxable equivalent adjustments (based on the U.S. federal statutory tax rate of 21%) of $69 million for 4Q18, $47 million for 3Q19 and $48 million for 4Q19.

(2)Citigroup average balances and interest rates include both domestic and international operations.

(3)Monthly averages have been used by certain subsidiaries where daily averages are unavailable.

(4)Average rate % is calculated as annualized interest over average volumes.

(5)Fourth quarter of 2019 is preliminary.

(6)Average volumes of securities borrowed or purchased under agreements to resell and securities loaned or sold under agreements to repurchase are reported net pursuant to FIN 41; the related interest excludes the impact of ASU 2013-01 (Topic 210).

(7)Interest expense on trading account liabilities of ICG is reported as a reduction of interest revenue. Interest revenue and interest expense on cash collateral positions are reported in trading account assets and trading account liabilities, respectively.

(8)Nonperforming loans are included in the average loan balances.

(9)Excludes hybrid financial instruments with changes in fair value recorded in Principal Transactions.

Reclassified to conform to the current period's presentation.

DEPOSITS

(In billions of dollars)


											4Q19 Increase/
	4Q		1Q		2Q		3Q		4Q		(Decrease) from
	2018		2019		2019		2019		2019		3Q19	4Q18
Global Consumer Banking
North America	$	149.5	$	154.1	$	153.0	$	155.8	$	160.5	3%	7%
Latin America		22.5		22.5		22.9		21.8		23.8	9%	6%
Asia (1)		99.3		101.8		102.7		102.3		106.7	4%	7%
Total	$	271.3	$	278.4	$	278.6	$	279.9	$	291.0	4%	7%

ICG
North America	$	354.8	$	348.5	$	355.9	$	393.2	$	374.2	(5%)	5%
EMEA		183.6		196.7		195.9		194.7		189.9	(2%)	3%
Latin America		32.3		34.1		34.0		34.3		36.2	6%	12%
Asia		156.0		159.3		166.2		172.7		167.4	(3%)	7%
Total	$	726.7	$	738.6	$	752.0	$	794.9	$	767.7	(3%)	6%

Corporate/Other	$	15.2	$	13.4	$	15.0	$	13.0	$	11.9	(8%)	(22%)

Total Deposits - EOP	$	1,013.2	$	1,030.4	$	1,045.6	$	1,087.8	$	1,070.6	(2%)	6%

Total Deposits - Average	$	1,005.7	$	1,017.1	$	1,039.9	$	1,066.3	$	1,089.5	2%	8%

Foreign Currency (FX) Translation Impact
Total EOP Deposits - as Reported	$	1,013.2	$	1,030.4	$	1,045.6	$	1,087.8	$	1,070.6	(2%)	6%
Impact of FX Translation (2)		1.4		0.9		0.1		9.9		-
Total EOP Deposits - Ex-FX (2)	$	1,014.6	$	1,031.3	$	1,045.7	$	1,097.7	$	1,070.6	(2%)	6%

(1)

Asia GCB includes deposits of certain EMEA countries for all periods presented.

(2)

Reflects the impact of FX translation into U.S. dollars at the fourth quarter of 2019 exchange rates for all periods presented.

Citigroup's results of operations excluding the impact of FX translation are non-GAAP financial measures.

Reclassified to conform to the current period's presentation, including a change in the reporting of the commercial banking businesses from GCB to ICG.

EOP LOANS

(In billions of dollars)


											4Q19 Increase/
	4Q		1Q		2Q		3Q		4Q		(Decrease) from
	2018		2019		2019		2019		2019		3Q19	4Q18
Global Consumer Banking

North America
Credit Cards	$	144.5	$	135.9	$	140.2	$	141.5	$	149.2	5%	3%
Retail Banking		47.7		47.7		48.2		49.1		50.3	2%	5%
Total	$	192.2	$	183.6	$	188.4	$	190.6	$	199.5	5%	4%

Latin America
Credit Cards	$	5.7	$	5.6	$	5.7	$	5.5	$	6.0	9%	5%
Retail Banking		11.4		11.3		11.4		11.2		11.7	4%	3%
Total	$	17.1	$	16.9	$	17.1	$	16.7	$	17.7	6%	4%

Asia (1)
Credit Cards	$	19.3	$	18.8	$	19.2	$	18.8	$	19.9	6%	3%
Retail Banking		58.5		59.1		60.1		60.3		62.8	4%	7%
Total	$	77.8	$	77.9	$	79.3	$	79.1	$	82.7	5%	6%

Total GCB Consumer Loans
Credit Cards	$	169.5	$	160.3	$	165.1	$	165.8	$	175.1	6%	3%
Retail Banking		117.6		118.1		119.7		120.6		124.8	3%	6%
Total GCB	$	287.1	$	278.4	$	284.8	$	286.4	$	299.9	5%	4%


Total Corporate/Other - Consumer	$	15.3	$	12.6	$	11.7	$	11.0	$	9.6	(13%)	(37%)
Total Consumer Loans	$	302.4	$	291.0	$	296.5	$	297.4	$	309.5	4%	2%

Corporate Loans - By Region
North America	$	183.9	$	190.5	$	191.4	$	190.9	$	190.9	-	4%
EMEA		84.3		86.0		87.8		91.9		87.4	(5%)	4%
Latin America		41.8		41.2		40.2		38.1		39.1	3%	(6%)
Asia		71.8		73.7		72.8		73.4		72.5	(1%)	1%
Total Corporate Loans	$	381.8	$	391.4	$	392.2	$	394.3	$	389.9	(1%)	2%

Corporate Loans - By Product
Corporate Lending	$	157.4	$	162.0	$	159.6	$	156.9	$	152.6	(3%)	(3%)
Private Bank		95.7		99.6		102.6		105.3		109.0	4%	14%
Treasury and Trade Solutions		78.2		77.5		77.2		76.7		74.7	(3%)	(4%)
Markets and Securities Services		50.5		52.3		52.8		55.4		53.6	(3%)	6%
Total Corporate Loans	$	381.8	$	391.4	$	392.2	$	394.3	$	389.9	(1%)	2%

Total Loans	$	684.2	$	682.3	$	688.7	$	691.7	$	699.5	1%	2%

Foreign Currency (FX) Translation Impact
Total EOP Loans - as Reported	$	684.2	$	682.3	$	688.7	$	691.7	$	699.5	1%	2%
Impact of FX Translation (2)		1.0		0.6		0.5		6.6		-
Total EOP Loans - Ex-FX (2)	$	685.2	$	682.9	$	689.2	$	698.3	$	699.5	-	2%

(1)

Asia GCB includes loans of certain EMEA countries for all periods presented.

(2)

Reflects the impact of FX translation into U.S. dollars at the fourth quarter of 2019 exchange rates for all periods presented.

Citigroup's results of operations excluding the impact of FX translation are non-GAAP financial measures.

Reclassified to conform to the current period's presentation, including a change in the reporting of the commercial banking businesses from GCB to ICG.

SUPPLEMENTAL DETAIL

CONSUMER LOANS 90+ DAYS DELINQUENCY AMOUNTS AND RATIOS

BUSINESS VIEW

(In millions of dollars, except EOP loan amounts in billions of dollars)


	Loans 90+ Days Past Due (1)										EOP Loans
		4Q		1Q		2Q		3Q		4Q	4Q
		2018		2019		2019		2019		2019	2019
GCB (2)
Total	$	2,550	$	2,505	$	2,426	$	2,470	$	2,737	$	299.9
Ratio		0.89%		0.90%		0.85%		0.86%		0.91%

Retail Bank (2)
Total	$	416	$	394	$	416	$	392	$	438	$	124.8
Ratio		0.36%		0.34%		0.35%		0.33%		0.35%
North America (2)	$	135	$	132	$	133	$	125	$	146	$	50.3
Ratio		0.29%		0.28%		0.28%		0.26%		0.29%
Latin America	$	108	$	95	$	108	$	97	$	106	$	11.7
Ratio		0.95%		0.84%		0.95%		0.87%		0.91%
Asia (3)	$	173	$	167	$	175	$	170	$	186	$	62.8
Ratio		0.30%		0.28%		0.29%		0.28%		0.30%

Cards
Total	$	2,134	$	2,111	$	2,010	$	2,078	$	2,299	$	175.1
Ratio		1.26%		1.32%		1.22%		1.25%		1.31%
North America - Citi-Branded	$	812	$	828	$	799	$	807	$	915	$	96.3
Ratio		0.88%		0.95%		0.88%		0.88%		0.95%
North America - Retail Services	$	952	$	918	$	840	$	923	$	1,012	$	52.9
Ratio		1.81%		1.88%		1.69%		1.85%		1.91%
Latin America	$	171	$	165	$	169	$	152	$	165	$	6.0
Ratio		3.00%		2.95%		2.96%		2.76%		2.75%
Asia (3)	$	199	$	200	$	202	$	196	$	207	$	19.9
Ratio		1.03%		1.06%		1.05%		1.04%		1.04%

Corporate/Other - Consumer (2)	$	382	$	354	$	327	$	293	$	278	$	9.6
Ratio		2.63%		2.97%		2.97%		2.82%		3.02%

Total Citigroup (2)	$	2,932	$	2,859	$	2,753	$	2,763	$	3,015	$	309.5
Ratio		0.97%		0.99%		0.93%		0.93%		0.98%

(1)

The ratio of 90+ Days Past Due is calculated based on end-of-period loans, net of unearned income.

(2)

The 90+ Days Past Due and related ratios for North America Retail Banking and Corporate/Other North America exclude U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies since the potential loss predominantly resides with the U.S. agencies. See footnote 2 on page 9 and footnote 1 on page 17.

(3)

Asia includes delinquency amounts, ratios and loans of certain EMEA countries for all periods presented.

Reclassified to conform to the current period's presentation, including a change in the reporting of the commercial banking businesses from GCB to ICG.

SUPPLEMENTAL DETAIL

CONSUMER LOANS 30-89 DAYS DELINQUENCY AMOUNTS AND RATIOS

BUSINESS VIEW

(In millions of dollars, except EOP loan amounts in billions of dollars)


	Loans 30-89 Days Past Due (1)										EOP Loans
	4Q		1Q		2Q		3Q		4Q		4Q
	2018		2019		2019		2019		2019		2019

GCB (2)
Total	$	2,864	$	2,751	$	2,783	$	2,956	$	3,001	$	299.9
Ratio		1.00%		0.99%		0.98%		1.03%		1.00%

Retail Bank (2)
Total	$	752	$	744	$	831	$	803	$	816	$	124.8
Ratio		0.64%		0.63%		0.70%		0.67%		0.66%
North America (2)	$	265	$	263	$	341	$	313	$	334	$	50.3
Ratio		0.56%		0.56%		0.72%		0.65%		0.67%
Latin America	$	185	$	185	$	191	$	191	$	180	$	11.7
Ratio		1.62%		1.64%		1.68%		1.71%		1.54%
Asia (3)	$	302	$	296	$	299	$	299	$	302	$	62.8
Ratio		0.52%		0.50%		0.50%		0.50%		0.48%

Cards
Total	$	2,112	$	2,007	$	1,952	$	2,153	$	2,185	$	175.1
Ratio		1.25%		1.25%		1.18%		1.30%		1.25%
North America - Citi-Branded	$	755	$	731	$	705	$	800	$	814	$	96.3
Ratio		0.82%		0.84%		0.78%		0.87%		0.85%
North America - Retail Services	$	932	$	859	$	831	$	943	$	945	$	52.9
Ratio		1.77%		1.76%		1.68%		1.89%		1.79%
Latin America	$	170	$	161	$	159	$	161	$	159	$	6.0
Ratio		2.98%		2.88%		2.79%		2.93%		2.65%
Asia (3)	$	255	$	256	$	257	$	249	$	267	$	19.9
Ratio		1.32%		1.36%		1.34%		1.32%		1.34%

Corporate/Other - Consumer (2)	$	362	$	348	$	334	$	288	$	295	$	9.6
Ratio		2.50%		2.92%		3.04%		2.77%		3.21%

Total Citigroup (2)	$	3,226	$	3,099	$	3,117	$	3,244	$	3,296	$	309.5
Ratio		1.07%		1.07%		1.06%		1.10%		1.07%

(1)

The ratio of 30-89 Days Past Due is calculated based on end-of-period loans, net of unearned income.

(2)

The 30-89 Days Past Due and related ratios for North America Retail Banking and Corporate/Other North America exclude U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies since the potential loss predominantly resides with the U.S. agencies. See footnote 2 on page 9 and footnote 1 on page 17.

(3)

Asia includes delinquency amounts, ratios and loans of certain EMEA countries for all periods presented.

Reclassified to conform to the current period's presentation, including a change in the reporting of the commercial banking businesses from GCB to ICG.

ALLOWANCE FOR CREDIT LOSSES - PAGE 1

(In millions of dollars)


																4Q19 Increase/		Full		Full		FY 2019 vs.
	4Q			1Q			2Q			3Q			4Q			(Decrease) from		Year		Year		FY 2018 Increase/
	2018			2019			2019			2019			2019			3Q19	4Q18	2018		2019		(Decrease)

Total Citigroup
Allowance for Loan Losses at Beginning of Period (1)	$	12,336		$	12,315		$	12,329		$	12,466		$	12,530				$	12,355	$	12,315

Gross Credit (Losses)		(2,166)			(2,345)			(2,354)			(2,281)			(2,361)		(4%)	(9%)		(8,665)		(9,341)	(8%)
Gross Recoveries		380			397			391			368			417		13%	10%		1,552		1,573	1%
Net Credit (Losses) / Recoveries (NCLs)		(1,786)			(1,948)			(1,963)			(1,913)			(1,944)		2%	9%		(7,113)		(7,768)	9%
NCLs		1,786			1,948			1,963			1,913			1,944		2%	9%		7,113		7,768	9%
Net Reserve Builds / (Releases)		92			67			53			132			112		(15%)	22%		394		364	(8%)
Net Specific Reserve Builds / (Releases)		(28)			(71)			73			17			67		NM	NM		(153)		86	NM
Provision for Loan Losses		1,850			1,944			2,089			2,062			2,123		3%	15%		7,354		8,218	12%
Other (2) (3) (4) (5) (6) (7)		(85)			18			11			(85)			74		NM	NM		(281)		18
Allowance for Loan Losses at End of Period (1) (a)	$	12,315		$	12,329		$	12,466		$	12,530		$	12,783				$	12,315	$	12,783

Allowance for Unfunded Lending Commitments (8) (a)	$	1,367		$	1,391		$	1,376		$	1,385		$	1,456				$	1,367	$	1,456

Provision (Release) for Unfunded Lending Commitments	$	47		$	24		$	(15)		$	9		$	74				$	113	$	92

Total Allowance for Loans, Leases and Unfunded Lending Commitments [Sum of (a)]	$	13,682		$	13,720		$	13,842		$	13,915		$	14,239				$	13,682	$	14,239

Total Allowance for Loan Losses as a Percentage of Total Loans (9)		1.81	%		1.82	%		1.82	%		1.82	%		1.84	%

Consumer:
Allowance for Loan Losses at Beginning of Period (1)	$	9,537		$	9,504		$	9,598		$	9,679		$	9,727				$	9,412	$	9,504

Net Credit Losses (NCLs)		(1,730)			(1,869)			(1,874)			(1,803)			(1,830)		1%	6%		(6,908)		(7,376)	7%
NCLs		1,730			1,869			1,874			1,803			1,830		1%	6%		6,908		7,376	7%
Net Reserve Builds / (Releases)		34			63			3			95			107		13%	NM		352		268	(24%)
Net Specific Reserve Builds / (Releases)		5			8			70			18			11		(39%)	NM		(2)		107	NM
Provision for Loan Losses		1,769			1,940			1,947			1,916			1,948		2%	10%		7,258		7,751	7%
Other (2) (3) (4) (5) (6) (7)		(72)			23			8			(65)			52		NM	NM		(258)		18	NM
Allowance for Loan Losses at End of Period (1) (b)	$	9,504		$	9,598		$	9,679		$	9,727		$	9,897				$	9,504	$	9,897

Consumer Allowance for Unfunded Lending Commitments (8) (b)	$	2		$	-		$	-		$	2		$	4				$	2	$	4

Provision (Release) for Unfunded Lending Commitments	$	-		$	(3)		$	-		$	2		$	2				$	-	$	1

Total Allowance for Loans, Leases and Unfunded Lending Commitments [Sum of (b)]	$	9,506		$	9,598		$	9,679		$	9,729		$	9,901				$	9,506	$	9,901

Consumer Allowance for Loan Losses as a Percentage of Total Consumer Loans		3.14	%		3.30	%		3.26	%		3.27	%		3.20	%

Corporate
Allowance for Loan Losses at Beginning of Period (1)	$	2,799		$	2,811		$	2,731		$	2,787		$	2,803				$	2,943	$	2,811

Net Credit (Losses) / Recoveries (NCLs)		(56)			(79)			(89)			(110)			(114)		4%	NM		(205)		(392)	91%
NCLs		56			79			89			110			114		4%	NM		205		392	91%
Net Reserve Builds / (Releases)		58			4			50			37			5		(86%)	(91%)		42		96	NM
Net Specific Reserve Builds / (Releases)		(33)			(79)			3			(1)			56		NM	NM		(151)		(21)	86%
Provision for Loan Losses		81			4			142			146			175		20%	NM		96		467	NM
Other (2)		(13)			(5)			3			(20)			22					(23)		-
Allowance for Loan Losses at End of Period (1) (c)	$	2,811		$	2,731		$	2,787		$	2,803		$	2,886				$	2,811	$	2,886

Corporate Allowance for Unfunded Lending Commitments (8) (c)	$	1,365		$	1,391		$	1,376		$	1,383		$	1,452				$	1,365	$	1,452

Provision (Release) for Unfunded Lending Commitments	$	47		$	27		$	(15)		$	7		$	72				$	113	$	91

Total Allowance for Loans, Leases and Unfunded Lending Commitments [Sum of (c)]	$	4,176		$	4,122		$	4,163		$	4,186		$	4,338				$	4,176	$	4,338

Corporate Allowance for Loan Losses as a Percentage of Total Corporate Loans (9)		0.74	%		0.70	%		0.72	%		0.72	%		0.75	%

Footnotes to these tables are on the following page (page 24).

COMPONENTS OF PROVISION FOR LOAN LOSSES

(In millions of dollars)


											4Q19 Increase/		Full		Full		FY 2019 vs.
	4Q		1Q		2Q		3Q		4Q		(Decrease) from		Year		Year		FY 2018 Increase/
	2018		2019		2019		2019		2019		3Q19	4Q18	2018		2019		(Decrease)

Global Consumer Banking
Net Credit Losses	$	1,733	$	1,868	$	1,870	$	1,802	$	1,842	2%	6%	$	6,884	$	7,382	7%
Credit Reserve Build / (Release)		85		96		94		129		120	(7%)	41%		568		439	(23%)
North America
Net Credit Losses		1,281		1,408		1,417		1,350		1,408	4%	10%		5,085		5,583	10%
Credit Reserve Build / (Release)		78		118		81		161		109	(32%)	40%		460		469	2%
Retail Banking
Net Credit Losses		31		39		40		40		42	5%	35%		126		161	28%
Credit Reserve Build / (Release)		5		(3)		(4)		(1)		(2)	(100%)	NM		8		(10)	NM
Citi-Branded Cards
Net Credit Losses		650		706		723		712		723	2%	11%		2,602		2,864	10%
Credit Reserve Build / (Release)		41		76		64		141		115	(18%)	NM		226		396	75%
Citi Retail Services
Net Credit Losses		600		663		654		598		643	8%	7%		2,357		2,558	9%
Credit Reserve Build / (Release)		32		45		21		21		(4)	NM	NM		226		83	(63%)
Latin America
Net Credit Losses		289		296		279		275		259	(6%)	(10%)		1,131		1,109	(2%)
Credit Reserve Build / (Release)		(8)		(2)		3		(34)		(5)	85%	38%		84		(38)	NM
Retail Banking
Net Credit Losses		143		136		123		119		116	(3%)	(19%)		545		494	(9%)
Credit Reserve Build / (Release)		(19)		1		(14)		(28)		(22)	21%	(16%)		(5)		(63)	NM
Citi-Branded Cards
Net Credit Losses		146		160		156		156		143	(8%)	(2%)		586		615	5%
Credit Reserve Build / (Release)		11		(3)		17		(6)		17	-	55%		89		25	(72%)
Asia (1)
Net Credit Losses		163		164		174		177		175	(1%)	7%		668		690	3%
Credit Reserve Build / (Release)		15		(20)		10		2		16	NM	7%		24		8	(67%)
Retail Banking
Net Credit Losses		61		58		62		66		69	5%	13%		242		255	5%
Credit Reserve Build / (Release)		(3)		4		3		5		7	40%	NM		(13)		19	NM
Citi-Branded Cards
Net Credit Losses		102		106		112		111		106	(5%)	4%		426		435	2%
Credit Reserve Build / (Release)		18		(24)		7		(3)		9	NM	(50%)		37		(11)	NM

Institutional Clients Group (ICG)
Net Credit Losses		56		78		91		110		115	5%	NM		208		394	89%
Credit Reserve Build / (Release)		26		(74)		52		36		57	58%	NM		(109)		71	NM

Corporate / Other
Net Credit Losses		(3)		2		2		1		(13)	NM	NM		21		(8)	NM
Credit Reserve Build / (Release)		(47)		(26)		(20)		(16)		2	NM	NM		(218)		(60)	72%

Total Provision for Loan Losses	$	1,850	$	1,944	$	2,089	$	2,062	$	2,123	3%	15%	$	7,354	$	8,218	12%

(1)

Asia GCB includes NCLs and credit reserve builds (releases) for certain EMEA countries for all periods presented.

NM Not meaningful.

Reclassified to conform to the current period's presentation, including a change in the reporting of the commercial banking businesses from GCB to ICG.

NON-ACCRUAL ASSETS

(In millions of dollars)


											4Q19 Increase/
	4Q		1Q		2Q		3Q		4Q		(Decrease) from
	2018		2019		2019		2019		2019		3Q19	4Q18
Non-Accrual Loans (1)
Corporate Non-Accrual Loans by Region
North America	$	586	$	1,061	$	913	$	1,056	$	1,214	15%	NM
EMEA		375		317		321		307		430	40%	15%
Latin America		307		305		353		399		473	19%	54%
Asia		243		49		80		84		71	(15%)	(71%)
Total	$	1,511	$	1,732	$	1,667	$	1,846	$	2,188	19%	45%

Consumer Non-Accrual Loans by Region (2)
North America	$	1,138	$	1,090	$	1,082	$	1,013	$	905	(11%)	(20%)
Latin America		638		614		629		595		632	6%	(1%)
Asia (3)		250		251		260		258		279	8%	12%
Total	$	2,026	$	1,955	$	1,971	$	1,866	$	1,816	(3%)	(10%)

OTHER REAL ESTATE OWNED AND OTHER REPOSSESSED ASSETS
Institutional Clients Group	$	31	$	31	$	34	$	20	$	18	(10%)	(42%)
Global Consumer Banking		18		18		11		10		6	(40%)	(67%)
Corporate/Other		50		49		37		42		37	(12%)	(26%)
TOTAL OTHER REAL ESTATE OWNED (OREO) (4)	$	99	$	98	$	82	$	72	$	61	(15%)	(38%)

OREO By Region
North America	$	64	$	63	$	47	$	51	$	39	(24%)	(39%)
EMEA		1		1		1		1		1	-	-
Latin America		12		13		14		14		14	-	17%
Asia		22		21		20		6		7	17%	(68%)
Total	$	99	$	98	$	82	$	72	$	61	(15%)	(38%)

Non-Accrual Assets (NAA) (5)
Corporate Non-Accrual Loans	$	1,511	$	1,732	$	1,667	$	1,846	$	2,188	19%	45%
Consumer Non-Accrual Loans		2,026		1,955		1,971		1,866		1,816	(3%)	(10%)
Non-Accrual Loans (NAL)		3,537		3,687		3,638		3,712		4,004	8%	13%
OREO		99		98		82		72		61	(15%)	(38%)
Non-Accrual Assets (NAA)	$	3,636	$	3,785	$	3,720	$	3,784	$	4,065	7%	12%

NAL as a % of Total Loans		0.52%		0.54%		0.53%		0.54%		0.57%
NAA as a % of Total Assets		0.19%		0.19%		0.19%		0.19%		0.21%

Allowance for Loan Losses as a % of NAL		348%		334%		343%		338%		319%

(1)

Corporate loans are placed on non-accrual status based upon a review by Citigroup's risk officers. Corporate non-accrual loans may still be current on interest payments. With limited exceptions, the following practices are applied for Consumer loans: Consumer loans, excluding credit cards and mortgages, are placed on non-accrual status at 90 days past due, and are charged off at 120 days past due; residential mortgage loans are placed on non-accrual status at 90 days past due and written down to net realizable value at 180 days past due. Consistent with industry conventions, Citigroup generally accrues interest on credit card loans until such loans are charged off, which typically occurs at 180 days contractual delinquency. As such, the non-accrual loan disclosures do not include credit card loans.

(2)

Excludes Statement of Position (SOP) 03-3 purchased distressed loans.

(3)

Asia GCB includes balances for certain EMEA countries for all periods presented.

(4)

Represents the carrying value of all property acquired by foreclosure or other legal proceedings when Citigroup has taken possession of the collateral. Also includes former premises and property for use that is no longer contemplated.

(5)

There is no industry-wide definition of non-accrual assets. As such, analysis against the industry is not always comparable.

NM Not meaningful.

Reclassified to conform to the current period's presentation, including a change in the reporting of the commercial banking businesses from GCB to ICG.

CITIGROUP

CET1 CAPITAL AND SUPPLEMENTARY LEVERAGE RATIOS, TANGIBLE COMMON EQUITY, BOOK VALUE PER

SHARE AND TANGIBLE BOOK VALUE PER SHARE

(In millions of dollars or shares, except per share amounts and ratios)


	December 31,		March 31,		June 30,		September 30,		December 31,
Common Equity Tier 1 Capital Ratio and Components(1)	2018		2019		2019		2019		2019(2)
Citigroup Common Stockholders' Equity(3)	$	177,928	$	178,427	$	179,534	$	177,052	$	175,414
Add: Qualifying noncontrolling interests		147		144		154		145		154
Regulatory Capital Adjustments and Deductions:
Less:
Accumulated net unrealized gains (losses) on cash flow hedges, net of tax(4)		(728)		(442)		75		328		123
Cumulative unrealized net gain (loss) related to changes in fair value of financial
liabilities attributable to own creditworthiness, net of tax(5)		580		(67)		(85)		181		(679)
Intangible Assets:
Goodwill, net of related deferred tax liabilities (DTLs)(6)		21,778		21,768		21,793		21,498		21,017
Identifiable intangible assets other than mortgage servicing rights
(MSRs), net of related DTLs		4,402		4,390		4,264		4,132		4,087
Defined benefit pension plan net assets		806		811		969		990		803
Deferred tax assets (DTAs) arising from net operating loss, foreign tax credit
and general business credit carry-forwards		11,985		11,756		11,547		11,487		12,335
Common Equity Tier 1 Capital (CET1)	$	139,252	$	140,355	$	141,125	$	138,581	$	137,882
Risk-Weighted Assets (RWA)	$	1,174,448	$	1,178,628	$	1,187,328	$	1,197,050	$	1,175,366
Common Equity Tier 1 Capital Ratio (CET1/RWA)		11.86%		11.91%		11.89%		11.58%		11.7%

Supplementary Leverage Ratio and Components
Common Equity Tier 1 Capital (CET1)	$	139,252	$	140,355	$	141,125	$	138,581	$	137,882
Additional Tier 1 Capital (AT1)(7)		18,870		18,357		18,322		19,452		18,010
Total Tier 1 Capital (T1C) (CET1 + AT1)	$	158,122	$	158,712	$	159,447	$	158,033	$	155,892
Total Leverage Exposure (TLE)	$	2,465,641	$	2,463,958	$	2,500,128	$	2,520,352	$	2,507,977
Supplementary Leverage Ratio (T1C/TLE)		6.41%		6.44%		6.38%		6.27%		6.2%

Tangible Common Equity, Book Value Per Share and Tangible Book Value Per Share
Common Stockholders' Equity	$	177,760	$	178,272	$	179,379	$	176,893	$	175,262
Less:
Goodwill		22,046		22,037		22,065		21,822		22,126
Intangible assets (other than MSRs)		4,636		4,645		4,518		4,372		4,327
Tangible Common Equity (TCE)	$	151,078	$	151,590	$	152,796	$	150,699	$	148,809
Common Shares Outstanding (CSO)		2,368.5		2,312.5		2,259.1		2,183.2		2,114.1
Book Value Per Share (Common Equity/CSO)	$	75.05	$	77.09	$	79.40	$	81.02	$	82.90
Tangible Book Value Per Share (TCE/CSO)	$	63.79	$	65.55	$	67.64	$	69.03	$	70.39

(1)

See footnote 4 on page 1.

(2)

Preliminary.

(3)

Excludes issuance costs related to outstanding preferred stock in accordance with Federal Reserve Board regulatory reporting requirements.

(4)

Common Equity Tier 1 Capital is adjusted for accumulated net unrealized gains (losses) on cash flow hedges included in accumulated other comprehensive income that relate to the hedging of items not recognized at fair value on the balance sheet.

(5)

The cumulative impact of changes in Citigroup’s own creditworthiness in valuing liabilities for which the fair value option has been elected, and own-credit valuation adjustments on derivatives, are excluded from Common Equity Tier 1 Capital, in accordance with the U.S. Basel III rules.

(6)

Includes goodwill “embedded” in the valuation of significant common stock investments in unconsolidated financial institutions.

(7)

Additional Tier 1 Capital primarily includes qualifying noncumulative perpetual preferred stock and qualifying trust preferred securities.

Reclassified to conform to the current period's presentation.


CITIGROUP - QUARTERLY FINANCIAL DATA SUPPLEMENT		4Q19


		Page
Citigroup Consolidated
Financial Summary		1
Consolidated Statement of Income		2
Consolidated Balance Sheet		3
Segment Detail
Net Revenues		4
Income and Regional Average Assets and ROA		5

Global Consumer Banking (GCB)		6
Retail Banking and Cards Key Indicators		7
North America		8 - 10
Latin America(1)		11 - 12
Asia(2)		13 - 14
Institutional Clients Group (ICG)		15
Revenues by Business		16

Corporate / Other		17

Citigroup Supplemental Detail
Average Balances and Interest Rates		18
Deposits		19
Loans (EOP)		20
Consumer Loan Delinquency Amounts and Ratios
90+ Days		21
30-89 Days		22
Allowance for Credit Losses		23 - 24
Components of Provision for Loan Losses		25
Non-Accrual Assets		26

CET1 Capital and Supplementary Leverage Ratios, Tangible Common Equity,		27
Book Value Per Share and Tangible Book Value Per Share