BUSINESS SEGMENTS

12 Months Ended

Dec. 31, 2013

BUSINESS SEGMENTS

BUSINESS SEGMENTS

3. BUSINESS SEGMENTS

Citigroup is a diversified bank holding company whose businesses provide a broad range of financial services to Consumer and Corporate customers around the world. The Company’s activities are conducted through the Global Consumer Banking (GCB), Institutional Clients Group (ICG), Corporate/Other and Citi Holdings business segments.

The GCB segment includes a global, full-service Consumer franchise delivering a wide array of banking, credit card lending and investment services through a network of local branches, offices and electronic delivery systems and is composed of four Regional Consumer Banking (RCB) businesses: North America, EMEA, Latin America and Asia.

The Company’s ICG segment is composed of Securities and Banking and Transaction Services and provides corporate, institutional, public sector and high-net-worth clients in approximately 100 countries with a broad range of banking and financial products and services.

Corporate/Other includes net treasury results, unallocated corporate expenses, offsets to certain line-item reclassifications (eliminations), the results of discontinued operations and unallocated taxes.

The Citi Holdings segment is composed of businesses and portfolios of assets that Citigroup has determined are not central to its core Citicorp businesses.

The accounting policies of these reportable segments are the same as those disclosed in Note 1 to the Consolidated Financial Statements.

The prior-period balances reflect reclassifications to conform the presentation in those periods to the current period’s presentation. Reclassifications during the second quarter of 2013 related to the reporting of Citi’s announced sale of Credicard as discontinued operations are reflected for all periods presented (see Note 2 to the Consolidated Financial Statements). Reclassifications during the first quarter of 2013 were related to the re-allocation of certain administrative costs and the re-allocation of certain funding costs among Citi’s businesses.

The following table presents certain information regarding the Company’s continuing operations by segment:

	Revenues, net of interest expense (1)							Provision (benefit) for income taxes									Income (loss) from continuing operations (2)									Identifiable assets
In millions of dollars, except identifiable assets in billions	2013		2012			2011		2013			2012			2011			2013			2012			2011			2013		2012
Global Consumer Banking	$	38,169	$	39,120		$	38,125	$	3,638		$	3,681		$	3,537		$	7,132		$	7,955		$	7,666		$	405	$	404
Institutional Clients Group	33,578		30,730			32,131		3,972			2,162			2,872			9,631			8,093			8,360			1,045		1,062
Corporate/Other	77		70			762		(614		)	(1,443		)	(724		)	(1,259		)	(1,702		)	(808		)	313		243
Total Citicorp	$	71,824	$	69,920		$	71,018	$	6,996		$	4,400		$	5,685		$	15,504		$	14,346		$	15,218		$	1,763	$	1,709
Citi Holdings	4,542		(792		)	6,313		(1,129		)	(4,393		)	(2,110		)	(1,874		)	(6,528		)	(4,071		)	117		156
Total	$	76,366	$	69,128		$	77,331	$	5,867		$	7		$	3,575		$	13,630		$	7,818		$	11,147		$	1,880	$	1,865

(1) Includes Citicorp (excluding Corporate/Other) total revenues, net of interest expense, in North America of $31.3 billion, $30.1 billion and $30.4 billion; in EMEA of $11.4 billion, $11.4 billion and $12.2 billion; in Latin America of $14.0 billion, $13.4 billion and $12.5 billion; and in Asia of $15.0 billion, $15.0 billion and $15.2 billion in 2013, 2012 and 2011, respectively. Regional numbers exclude Citi Holdings and Corporate/Other, which largely operate within the U.S.

(2) Includes pretax provisions (credits) for credit losses and for benefits and claims in the GCB results of $6.8 billion, $6.2 billion and $6.2 billion; in the ICG results of $78 million, $276 million and $152 million; and in Citi Holdings results of $1.6 billion, $4.9 billion and $6.0 billion for 2013, 2012 and 2011, respectively.