LOANS (Tables)

6 Months Ended

Jun. 30, 2013

Consumer

Loans receivable

Schedule of loans

In millions of dollars	June 30, 2013			December 31, 2012
Consumer loans
In U.S. offices
Mortgage and real estate(1)	$	112,890		$	125,946
Installment, revolving credit, and other		13,061			14,070
Cards		104,925			111,403
Commercial and industrial		5,620			5,344
	$	236,496		$	256,763
In offices outside the U.S.
Mortgage and real estate(1)	$	53,507		$	54,709
Installment, revolving credit, and other		32,296			33,958
Cards		35,748			40,653
Commercial and industrial		23,849			22,225
Lease financing		712			781
	$	146,112		$	152,326
Total Consumer loans	$	382,608		$	409,089
Net unearned income		(456	)		(418	)
Consumer loans, net of unearned income	$	382,152		$	408,671

(1)

Loans secured primarily by real estate.

Schedule of loan delinquency and non-accrual details

Consumer Loan Delinquency and Non-Accrual Details at June 30, 2013

In millions of dollars	Total current(1)(2)		30-89 days past due(3)		³ 90 days past due(3)		Past due government guaranteed(4)		Total loans(2)		Total non-accrual		90 days past due and accruing
In North America offices
Residential first mortgages	$	67,553	$	2,362	$	2,303	$	5,539	$	77,757	$	3,673	$	4,210
Home equity loans(5)		33,006		494		700		—		34,200		1,517		—
Credit cards		103,088		1,213		1,228		—		105,529		—		1,228
Installment and other		12,403		202		205		—		12,810		209		5
Commercial market loans		8,342		45		33		—		8,420		139		10
Total	$	224,392	$	4,316	$	4,469	$	5,539	$	238,716	$	5,538	$	5,453
In offices outside North America
Residential first mortgages	$	44,254	$	446	$	405	$	—	$	45,105	$	648	$	—
Home equity loans(5)		—		—		—		—		—		—		—
Credit cards		34,159		783		658		—		35,600		376		453
Installment and other		28,850		451		165		—		29,466		227		—
Commercial market loans		32,515		122		154		—		32,791		704		—
Total	$	139,778	$	1,802	$	1,382	$	—	$	142,962	$	1,955	$	453
Total GCB and LCL	$	364,170	$	6,118	$	5,851	$	5,539	$	381,678	$	7,493	$	5,906
SAP		434		16		24		—		474		69		—
Total Citigroup	$	364,604	$	6,134	$	5,875	$	5,539	$	382,152	$	7,562	$	5,906

(1)

Loans less than 30 days past due are presented as current.

(2)

Includes $1.0 billion of residential first mortgages recorded at fair value.

(3)

Excludes loans guaranteed by U.S. government entities.

(4)

Consists of residential first mortgages that are guaranteed by U.S. government entities that are 30-89 days past due of $1.3 billion and ³ 90 days past due of $4.2 billion.

(5)

Fixed rate home equity loans and loans extended under home equity lines of credit, which are typically in junior lien positions.

Consumer Loan Delinquency and Non-Accrual Details at December 31, 2012

In millions of dollars	Total current(1)(2)		30-89 days past due(3)		³ 90 days past due(3)		Past due government guaranteed(4)		Total loans(2)		Total non-accrual		90 days past due and accruing
In North America offices
Residential first mortgages	$	75,791	$	3,074	$	3,339	$	6,000	$	88,204	$	4,922	$	4,695
Home equity loans(5)		35,740		642		843		—		37,225		1,797		—
Credit cards		108,892		1,582		1,527		—		112,001		—		1,527
Installment and other		13,319		288		325		—		13,932		179		8
Commercial market loans		7,874		32		19		—		7,925		210		11
Total	$	241,616	$	5,618	$	6,053	$	6,000	$	259,287	$	7,108	$	6,241
In offices outside North America
Residential first mortgages	$	45,496	$	547	$	485	$	—	$	46,528	$	807	$	—
Home equity loans(5)		4		—		2		—		6		2		—
Credit cards		38,920		970		805		—		40,695		516		508
Installment and other		29,350		496		167		—		30,013		254		—
Commercial market loans		31,263		106		181		—		31,550		428		—
Total	$	145,033	$	2,119	$	1,640	$	—	$	148,792	$	2,007	$	508
Total GCB and LCL	$	386,649	$	7,737	$	7,693	$	6,000	$	408,079	$	9,115	$	6,749
SAP		545		18		29		—		592		81		—
Total Citigroup	$	387,194	$	7,755	$	7,722	$	6,000	$	408,671	$	9,196	$	6,749

(1)

Loans less than 30 days past due are presented as current.

(2)

Includes $1.2 billion of residential first mortgages recorded at fair value.

(3)

Excludes loans guaranteed by U.S. government entities.

(4)

Consists of residential first mortgages that are guaranteed by U.S. government entities that are 30-89 days past due of $1.3 billion and ³ 90 days past due of $4.7 billion.

(5)

Fixed rate home equity loans and loans extended under home equity lines of credit, which are typically in junior lien positions.

Schedule of loans credit quality indicators

	June 30, 2013
FICO score distribution in U.S. portfolio(1)(2) In millions of dollars	Less than 620		³ 620 but less than 660		Equal to or greater than 660
Residential first mortgages	$	13,210	$	6,960	$	45,758
Home equity loans		4,569		3,024		24,899
Credit cards		6,935		9,325		85,398
Installment and other		3,658		2,311		5,209
Total	$	28,372	$	21,620	$	161,264

(1)

Excludes loans guaranteed by U.S. government entities, loans subject to long-term standby commitments (LTSCs) with U.S. government-sponsored entities and loans recorded at fair value.

(2)

Excludes balances where FICO was not available. Such amounts are not material.

	December 31, 2012
FICO score distribution in U.S. portfolio(1)(2) In millions of dollars	Less than 620		³ 620 but less than 660		Equal to or greater than 660
Residential first mortgages	$	16,754	$	8,013	$	50,833
Home equity loans		5,439		3,208		26,820
Credit cards		7,833		10,304		90,248
Installment and other		4,414		2,417		5,365
Total	$	34,440	$	23,942	$	173,266

(1)

Excludes loans guaranteed by U.S. government entities, loans subject to LTSCs with U.S. government-sponsored entities and loans recorded at fair value.

(2)

Excludes balances where FICO was not available. Such amounts are not material.

Schedule of impaired loans

									Three Months Ended June 30,				Six Months Ended June 30,
	June 30, 2013								2013		2012		2013		2012
In millions of dollars	Recorded investment(1)(2)		Unpaid principal balance		Related specific allowance(3)		Average carrying value(4)		Interest income recognized(5)(6)		Interest income recognized(5)(6)		Interest income recognized(5)(6)		Interest income recognized(5)(6)
Mortgage and real estate
Residential first mortgages	$	17,323	$	18,287	$	2,656	$	19,657	$	207	$	209	$	424	$	423
Home equity loans		2,032		2,637		532		2,090		18		17		39		32
Credit cards		3,774		3,820		1,384		4,412		61		78		126		166
Installment and other
Individual installment and other		1,093		1,117		619		1,453		34		60		83		130
Commercial market loans		419		647		102		455		8		9		12		13
Total(7)	$	24,641	$	26,508	$	5,293	$	28,067	$	328	$	373	$	684	$	764

(1)

Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount and direct write-downs and includes accrued interest only on credit card loans.

(2)

$2,095 million of residential first mortgages, $416 million of home equity loans and $175 million of commercial market loans do not have a specific allowance.

(3)

Included in the Allowance for loan losses.

(4)

Average carrying value represents the average recorded investment ending balance for the last four quarters and does not include the related specific allowance.

(5)

Includes amounts recognized on both an accrual and cash basis.

(6)

Cash interest receipts on smaller-balance homogeneous loans are generally recorded as revenue. The interest recognition policy for commercial market loans is identical to that for Corporate loans, as described below.

(7)

Prior to 2008, the Company's financial accounting systems did not separately track impaired smaller-balance, homogeneous Consumer loans whose terms were modified due to the borrowers' financial difficulties and where it was determined that a concession was granted to the borrower. Smaller-balance Consumer loans modified since January 1, 2008 amounted to $24.2 billion at June 30, 2013. However, information derived from Citi's risk management systems indicates that the amounts of outstanding modified loans, including those modified prior to 2008, approximated $25.0 billion at June 30, 2013.

	December 31, 2012
In millions of dollars	Recorded investment(1)(2)		Unpaid principal balance		Related specific allowance(3)		Average carrying value(4)
Mortgage and real estate
Residential first mortgages	$	20,870	$	22,062	$	3,585	$	19,956
Home equity loans		2,135		2,727		636		1,911
Credit cards		4,584		4,639		1,800		5,272
Installment and other
Individual installment and other		1,612		1,618		860		1,958
Commercial market loans		439		737		60		495
Total(5)	$	29,640	$	31,783	$	6,941	$	29,592

(1)

Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount and direct write-downs and includes accrued interest only on credit card loans.

(2)

$2,344 million of residential first mortgages, $378 million of home equity loans and $183 million of commercial market loans do not have a specific allowance.

(3)

Included in the Allowance for loan losses.

(4)

Average carrying value represents the average recorded investment ending balance for last four quarters and does not include related specific allowance.

(5)

Prior to 2008, the Company's financial accounting systems did not separately track impaired smaller-balance, homogeneous Consumer loans whose terms were modified due to the borrowers' financial difficulties and where it was determined that a concession was granted to the borrower. Smaller-balance Consumer loans modified since January 1, 2008 amounted to $29.2 billion at December 31, 2012. However, information derived from Citi's risk management systems indicates that the amounts of outstanding modified loans, including those modified prior to 2008, approximated $30.1 billion at December 31, 2012.

Schedule of troubled debt restructurings

	For the three months ended June 30, 2013
In millions of dollars except number of loans modified	Number of loans modified		Post-modification recorded investment(1)(2)		Deferred principal(3)		Contingent principal forgiveness(4)		Principal forgiveness(5)		Average interest rate reduction
North America
Residential first mortgages		9,085	$	1,214	$	14	$	2	$	42		1	%
Home equity loans		2,504		81		—		—		8		1
Credit cards		36,785		182		—		—		—		14
Installment and other revolving		12,293		87		—		—		—		7
Commercial markets(6)		65		5		—		—		—		—
Total		60,732	$	1,569	$	14	$	2	$	50
International
Residential first mortgages		1,032	$	48	$	—	$	—	$	1		1	%
Home equity loans		2		—		—		—		—		—
Credit cards		29,674		130		—		—		4		17
Installment and other revolving		12,793		77		—		—		2		16
Commercial markets(6)		122		36		1		—		—		—
Total		43,623	$	291	$	1	$	—	$	7

	For the three months ended June 30, 2012
In millions of dollars except number of loans modified	Number of loans modified		Post-modification recorded investment(1)		Deferred principal(3)		Contingent principal forgiveness(4)		Principal forgiveness(5)		Average interest rate reduction
North America
Residential first mortgages		10,523	$	1,933	$	2	$	2	$	290		—	%
Home equity loans		2,240		78		1		—		22		2
Credit cards		55,757		296		—		—		—		16
Installment and other revolving		15,250		112		—		—		—		6
Commercial markets(6)		59		5		—		—		—		—
Total		83,829	$	2,424	$	3	$	2	$	312
International
Residential first mortgages		1,155	$	39	$	—	$	—	$	1		1	%
Home equity loans		—		—		—		—		—		—
Credit cards		34,453		126		—		—		6		17
Installment and other revolving		14,781		84		—		—		2		17
Commercial markets(6)		152		37		—		—		1		—
Total		50,541	$	286	$	—	$	—	$	10

(1)

Post-modification balances include past due amounts that are capitalized at modification date.

(2)

Post-modification balances in North America in the second quarter of 2013 include $126 million of residential first mortgages and $25 million of home equity loans to borrowers that have gone through Chapter 7 bankruptcy. These amounts include $82 million of residential first mortgages and $22 million of home equity loans that are newly classified as TDRs as a result of OCC guidance received in the third quarter of 2012, as described above.

(3)

Represents portion of contractual loan principal that is non-interest bearing but still due from borrower. Such deferred principal is charged-off at the time of permanent modification to the extent that the related loan balance exceeds the underlying collateral value.

(4)

Represents portion of contractual loan principal that is non-interest bearing and, depending upon borrower performance, eligible for forgiveness.

(5)

Represents portion of contractual loan principal that is forgiven at the time of permanent modification.

(6)

Commercial markets loans are generally borrower-specific modifications and incorporate changes in the amount and/or timing of principal and/or interest.

	For the six months ended June 30, 2013
In millions of dollars except number of loans modified	Number of loans modified		Post-modification recorded investment(1)(2)		Deferred principal(3)		Contingent principal forgiveness(4)		Principal forgiveness(5)		Average interest rate reduction
North America
Residential first mortgages		18,252	$	2,456	$	19	$	2	$	96		2	%
Home equity loans		5,501		164		1		—		35		2
Credit cards		79,761		406		—		—		—		14
Installment and other revolving		25,905		185		—		—		—		7
Commercial markets(6)		122		19		—		—		—		—
Total		129,541	$	3,230	$	20	$	2	$	131
International
Residential first mortgages		1,966	$	85	$	—	$	—	$	2		1	%
Home equity loans		6		—		—		—		—		—
Credit cards		61,972		261		—		—		8		17
Installment and other revolving		26,886		165		—		—		4		18
Commercial markets(6)		208		46		1		—		—		—
Total		91,038	$	557	$	1	$	—	$	14

	For the six months ended June 30, 2012
In millions of dollars except number of loans modified	Number of loans modified		Post-modification recorded investment(1)		Deferred principal(3)		Contingent principal forgiveness(4)		Principal forgiveness(5)		Average interest rate reduction
North America
Residential first mortgages		16,724	$	2,766	$	6	$	4	$	311		1	%
Home equity loans		4,885		184		3		—		24		3
Credit cards		137,110		708		—		—		—		16
Installment and other revolving		35,227		259		—		—		—		6
Commercial markets(6)		96		6		—		—		—		—
Total		194,042	$	3,923	$	9	$	4	$	335
International
Residential first mortgages		2,168	$	76	$	—	$	—	$	2		1	%
Home equity loans		2		—		—		—		—		—
Credit cards		72,728		256		—		—		14		17
Installment and other revolving		31,351		167		—		—		4		17
Commercial markets(6)		223		56		—		1		2		—
Total		106,472	$	555	$	—	$	1	$	22

(1)

Post-modification balances include past due amounts that are capitalized at modification date.

(2)

Post-modification balances in North America in the first six months of 2013 include $249 million of residential first mortgages and $45 million of home equity loans to borrowers that have gone through Chapter 7 bankruptcy. These amounts include $178 million of residential first mortgages and $38 million of home equity loans that are newly classified as TDRs as a result of OCC guidance received in the third quarter of 2012, as described above.

(3)

Represents portion of contractual loan principal that is non-interest bearing but still due from borrower. Such deferred principal is charged-off at the time of permanent modification to the extent that the related loan balance exceeds the underlying collateral value.

(4)

Represents portion of contractual loan principal that is non-interest bearing and, depending upon borrower performance, eligible for forgiveness.

(5)

Represents portion of contractual loan principal that is forgiven at the time of permanent modification.

(6)

Commercial markets loans are generally borrower-specific modifications and incorporate changes in the amount and/or timing of principal and/or interest.

Schedule of troubled debt restructuring loans that defaulted

	Three Months Ended June 30,				Six Months Ended June 30,
In millions of dollars	2013		2012		2013		2012
North America
Residential first mortgages	$	271	$	210	$	512	$	650
Home equity loans		52		22		99		52
Credit cards		49		132		114		327
Installment and other revolving		20		30		45		64
Commercial markets		2		—		2		—
Total	$	394	$	394	$	772	$	1,093
International
Residential first mortgages	$	17	$	18	$	32	$	35
Home equity loans		—		—		—		—
Credit cards		58		49		108		103
Installment and other revolving		34		27		65		56
Commercial markets		2		1		4		1
Total	$	111	$	95	$	209	$	195

(1)

Default is defined as 60 days past due, except for classifiably managed commercial markets loans, where default is defined as 90 days past due.

Corporate

Loans receivable

Schedule of loans

In millions of dollars	June 30, 2013			December 31, 2012
Corporate
In U.S. offices
Commercial and industrial	$	30,798		$	26,985
Financial institutions		23,982			18,159
Mortgage and real estate(1)		26,215			24,705
Installment, revolving credit and other		31,919			32,446
Lease financing		1,535			1,410
	$	114,449		$	103,705
In offices outside the U.S.
Commercial and industrial	$	84,317		$	82,939
Installment, revolving credit and other		14,581			14,958
Mortgage and real estate(1)		6,276			6,485
Financial institutions		40,303			37,739
Lease financing		556			605
Governments and official institutions		1,579			1,159
	$	147,612		$	143,885
Total Corporate loans	$	262,061		$	247,590
Net unearned income (loss)		(472	)		(797	)
Corporate loans, net of unearned income	$	261,589		$	246,793

(1)

Loans secured primarily by real estate.

Schedule of loan delinquency and non-accrual details

Corporate Loan Delinquency and Non-Accrual Details at June 30, 2013

In millions of dollars	30-89 days past due and accruing(1)		³ 90 days past due and accruing(1)		Total past due and accruing		Total non-accrual(2)		Total current(3)		Total loans
Commercial and industrial	$	38	$	5	$	43	$	917	$	112,887	$	113,847
Financial institutions		16		—		16		356		62,478		62,850
Mortgage and real estate		357		130		487		616		31,260		32,363
Leases		5		1		6		188		1,897		2,091
Other		55		6		61		67		46,483		46,611
Loans at fair value												3,827
Total	$	471	$	142	$	613	$	2,144	$	255,005	$	261,589

(1)

Corporate loans that are ³ 90 days past due are generally classified as non-accrual. Corporate loans are considered past due when principal or interest is contractually due but unpaid.

(2)

Citi generally does not manage Corporate loans on a delinquency basis. Non-accrual loans generally include those loans that are ³ 90 days past due or those loans for which Citi believes, based on actual experience and a forward-looking assessment of the collectability of the loan in full, that the payment of interest or principal is doubtful.

(3)

Corporate loans are past due when principal or interest is contractually due but unpaid. Loans less than 30 days past due are presented as current.

Corporate Loan Delinquency and Non-Accrual Details at December 31, 2012

In millions of dollars	30-89 days past due and accruing(1)		³ 90 days past due and accruing(1)		Total past due and accruing		Total non-accrual(2)		Total current(3)		Total loans
Commercial and industrial	$	38	$	10	$	48	$	1,078	$	107,650	$	108,776
Financial institutions		5		—		5		454		53,858		54,317
Mortgage and real estate		224		109		333		680		30,057		31,070
Leases		7		—		7		52		1,956		2,015
Other		70		6		76		69		46,414		46,559
Loans at fair value												4,056
Total	$	344	$	125	$	469	$	2,333	$	239,935	$	246,793

(1)

Corporate loans that are ³ 90 days past due are generally classified as non-accrual. Corporate loans are considered past due when principal or interest is contractually due but unpaid.

(2)

Citi generally does not manage Corporate loans on a delinquency basis. Non-accrual loans generally include those loans that are ³ 90 days past due or those loans for which Citi believes, based on actual experience and a forward-looking assessment of the collectability of the loan in full, that the payment of interest or principal is doubtful.

(3)

Corporate loans are past due when principal or interest is contractually due but unpaid. Loans less than 30 days past due are presented as current.

Schedule of loans credit quality indicators

	Recorded investment in loans(1)
In millions of dollars	June 30, 2013		December 31, 2012
Investment grade(2)
Commercial and industrial	$	81,428	$	73,822
Financial institutions		52,835		43,895
Mortgage and real estate		12,476		12,587
Leases		1,488		1,404
Other		43,698		42,575
Total investment grade	$	191,925	$	174,283
Non-investment grade(2)
Accrual
Commercial and industrial	$	31,503	$	33,876
Financial institutions		9,659		9,968
Mortgage and real estate		3,501		2,858
Leases		415		559
Other		2,846		3,915
Non-accrual
Commercial and industrial		917		1,078
Financial institutions		356		454
Mortgage and real estate		616		680
Leases		188		52
Other		67		69
Total non-investment grade	$	50,068	$	53,509
Private Banking loans managed on a delinquency basis(2)	$	15,769	$	14,945
Loans at fair value		3,827		4,056
Corporate loans, net of unearned income	$	261,589	$	246,793

(1)

Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount, less any direct write-downs.

(2)

Held-for-investment loans accounted for on an amortized cost basis.

Schedule of impaired loans

	June 30, 2013								Three Months Ended June 30, 2013		Six Months Ended June 30, 2013
In millions of dollars	Recorded investment(1)		Unpaid principal balance		Related specific allowance		Average carrying value(2)		Interest income recognized(4)		Interest income recognized(4)
Non-accrual Corporate loans
Commercial and industrial	$	917	$	1,142	$	124	$	1,035	$	7	$	14
Financial institutions		356		396		17		431		2		2
Mortgage and real estate		616		727		67		692		—		1
Lease financing		188		194		118		109		—		—
Other		67		194		21		86		1		1
Total non-accrual Corporate loans	$	2,144	$	2,653	$	347	$	2,353	$	10	$	18

	December 31, 2012
In millions of dollars	Recorded investment(1)		Unpaid principal balance		Related specific allowance		Average carrying value(3)
Non-accrual Corporate loans
Commercial and industrial	$	1,078	$	1,368	$	155	$	1,076
Loans to financial institutions		454		504		14		518
Mortgage and real estate		680		810		74		811
Lease financing		52		61		16		19
Other		69		245		25		154
Total non-accrual Corporate loans	$	2,333	$	2,988	$	284	$	2,578

	June 30, 2013				December 31, 2012
In millions of dollars	Recorded investment(1)		Related specific allowance		Recorded investment(1)		Related specific allowance
Non-accrual Corporate loans with valuation allowances
Commercial and industrial	$	490	$	124	$	608	$	155
Financial institutions		25		17		41		14
Mortgage and real estate		336		67		345		74
Lease financing		186		118		47		16
Other		52		21		59		25
Total non-accrual Corporate loans with specific allowance	$	1,089	$	347	$	1,100	$	284
Non-accrual Corporate loans without specific allowance
Commercial and industrial	$	427			$	470
Financial institutions		331				413
Mortgage and real estate		280				335
Lease financing		2				5
Other		15				10
Total non-accrual Corporate loans without specific allowance	$	1,055		N/A	$	1,233		N/A

(1)

Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount, less any direct write-downs.

(2)

Average carrying value represents the average recorded investment balance and does not include related specific allowance.

(3)

Average carrying value does not include related specific allowance.

(4)

Interest income recognized for the three- and six-month periods ended June 30, 2012 were $37 million and $63 million, respectively.

N/A Not Applicable

Schedule of troubled debt restructurings

In millions of dollars	Carrying Value		TDRs involving changes in the amount and/or timing of principal payments(1)		TDRs involving changes in the amount and/or timing of interest payments(2)		TDRs involving changes in the amount and/or timing of both principal and interest payments		Balance of principal forgiven or deferred		Net P&L impact(3)
Commercial and industrial	$	42	$	14	$	28	$	—	$	—	$	—
Financial institutions		—		—		—		—		—		—
Mortgage and real estate		—		—		—		—		—		—
Other		—		—		—		—		—		—
Total	$	42	$	14	$	28	$	—	$	—	$	—

(1)

TDRs involving changes in the amount or timing of principal payments may involve principal forgiveness or deferral of periodic and/or final principal payments.

(2)

TDRs involving changes in the amount or timing of interest payments may involve a below-market interest rate.

(3)

Balances reflect charge-offs and reserves recorded during the three months ended June 30, 2013 on loans subject to a TDR during the period then ended.

        The following table presents TDRs occurring during the three months ended June 30, 2012.

In millions of dollars	Carrying Value		TDRs involving changes in the amount and/or timing of principal payments(1)		TDRs involving changes in the amount and/or timing of interest payments(2)		TDRs involving changes in the amount and/or timing of both principal and interest payments		Balance of principal forgiven or deferred		Net P&L impact(3)
Commercial and industrial	$	22	$	7	$	4	$	11	$	—	$	—
Financial institutions		—		—		—		—		—		—
Mortgage and real estate		32		—		—		32		—		—
Other		—		—		—		—		—		—
Total	$	54	$	7	$	4	$	43	$	—	$	—

(1)

TDRs involving changes in the amount or timing of principal payments may involve principal forgiveness or deferral of periodic and/or final principal payments.

(2)

TDRs involving changes in the amount or timing of interest payments may involve a below-market interest rate.

(3)

Balances reflect charge-offs and reserves recorded during the three months ended June 30, 2012 on loans subject to a TDR during the period then ended.

        The following table presents TDRs occurring during the six months ended June 30, 2013.

In millions of dollars	Carrying Value		TDRs involving changes in the amount and/or timing of principal payments(1)		TDRs involving changes in the amount and/or timing of interest payments(2)		TDRs involving changes in the amount and/or timing of both principal and interest payments		Balance of principal forgiven or deferred		Net P&L impact(3)
Commercial and industrial	$	89	$	55	$	28	$	6	$	—	$	—
Loans to financial institutions		—		—		—		—		—		—
Mortgage and real estate		14		—		14		—		—		—
Other		4		—		—		4		—		—
Total	$	107	$	55	$	42	$	10	$	—	$	—

(1)

TDRs involving changes in the amount or timing of principal payments may involve principal forgiveness or deferral of periodic and/or final principal payments.

(2)

TDRs involving changes in the amount or timing of interest payments may involve a below-market interest rate.

(3)

Balances reflect charge-offs and reserves recorded during the six months ended June 30, 2013 on loans subject to a TDR during the period then ended.

        The following table presents TDRs occurring during the six months ended June 30, 2012.

In millions of dollars	Carrying Value		TDRs involving changes in the amount and/or timing of principal payments(1)		TDRs involving changes in the amount and/or timing of interest payments(2)		TDRs involving changes in the amount and/or timing of both principal and interest payments		Balance of principal forgiven or deferred		Net P&L impact(3)
Commercial and industrial	$	39	$	24	$	4	$	11	$	—	$	1
Loans to financial institutions		—		—		—		—		—		—
Mortgage and real estate		93		60		—		33		—		—
Other		—		—		—		—		—		—
Total	$	132	$	84	$	4	$	44	$	—	$	1

(1)

TDRs involving changes in the amount or timing of principal payments may involve principal forgiveness or deferral of periodic and/or final principal payments.

(2)

TDRs involving changes in the amount or timing of interest payments may involve a below-market interest rate.

(3)

Balances reflect charge-offs and reserves recorded during the six months ended June 30, 2012 on loans subject to a TDR during the period then ended.

Schedule of troubled debt restructuring loans that defaulted

In millions of dollars	TDR balances at June 30, 2013		TDR loans in payment default three months ended June 30, 2013		TDR loans in payment default six months ended June 30, 2013		TDR balances at June 30, 2012		TDR loans in payment default three months ended June 30, 2012		TDR loans in payment default six months ended June 30, 2012
Commercial and industrial	$	173	$	—	$	15	$	388	$	7	$	7
Loans to financial institutions		16		—		—		30		—		—
Mortgage and real estate		218		2		2		153		—		—
Other		418		—		—		572		—		—
Total	$	825	$	2	$	17	$	1,143	$	7	$	7

Mortgage and real estate

Loans receivable

Schedule of loans credit quality indicators

	June 30, 2013
LTV distribution in U.S. portfolio(1)(2) In millions of dollars	Less than or equal to 80%		> 80% but less than or equal to 100%		Greater than 100%
Residential first mortgages	$	41,153	$	15,499	$	9,299
Home equity loans		13,097		9,047		10,135
Total	$	54,250	$	24,546	$	19,434

(1)

Excludes loans guaranteed by U.S. government entities, loans subject to LTSCs with U.S. government-sponsored entities and loans recorded at fair value.

(2)

Excludes balances where LTV was not available. Such amounts are not material.

	December 31, 2012
LTV distribution in U.S. portfolio(1)(2) In millions of dollars	Less than or equal to 80%		> 80% but less than or equal to 100%		Greater than 100%
Residential first mortgages	$	41,555	$	19,070	$	14,995
Home equity loans		12,611		9,529		13,153
Total	$	54,166	$	28,599	$	28,148

(1)

Excludes loans guaranteed by U.S. government entities, loans subject to LTSCs with U.S. government-sponsored entities and loans recorded at fair value.

(2)

Excludes balances where LTV was not available. Such amounts are not material.