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LOANS (Details 2) (USD $)
3 Months Ended 9 Months Ended 12 Months Ended
Sep. 30, 2012
Sep. 30, 2012
Dec. 31, 2011
Loans receivable      
Loans, net of unearned income $ 658,423,000,000 $ 658,423,000,000 $ 647,242,000,000
Loans at fair value 5,359,000,000 5,359,000,000 5,265,000,000
Residential First Mortgage Loans | Loan to Values (LTVs)
     
Residential Mortgage Loan to Values      
Loan, credit indicator ratio less than or equal to 80% 41,550,000,000 41,550,000,000 36,422,000,000
Loan, credit indicator ratio greater than 80% but less than or equal to 100% 19,298,000,000 19,298,000,000 21,146,000,000
Loan, credit indicator ratio greater than 100% 16,243,000,000 16,243,000,000 24,425,000,000
Residential First Mortgage Loans | Consumer Credit Scores (FICOs)
     
Consumer Loans Credit Quality Indicators, FICO score      
Loan, credit score less than 620 17,497,000,000 17,497,000,000 20,370,000,000
Loan, credit score equal to or greater than 620 but less than 660 8,270,000,000 8,270,000,000 8,815,000,000
Loan, credit score equal to or greater than 660 51,332,000,000 51,332,000,000 52,839,000,000
Home equity loans | Loan to Values (LTVs)
     
Residential Mortgage Loan to Values      
Loan, credit indicator ratio less than or equal to 80% 13,020,000,000 13,020,000,000 12,724,000,000
Loan, credit indicator ratio greater than 80% but less than or equal to 100% 9,939,000,000 9,939,000,000 10,232,000,000
Loan, credit indicator ratio greater than 100% 13,621,000,000 13,621,000,000 18,226,000,000
Home equity loans | Consumer Credit Scores (FICOs)
     
Consumer Loans Credit Quality Indicators, FICO score      
Loan, credit score less than 620 5,646,000,000 5,646,000,000 6,783,000,000
Loan, credit score equal to or greater than 620 but less than 660 3,295,000,000 3,295,000,000 3,703,000,000
Loan, credit score equal to or greater than 660 27,820,000,000 27,820,000,000 30,884,000,000
Credit cards | Consumer Credit Scores (FICOs)
     
Consumer Loans Credit Quality Indicators, FICO score      
Loan, credit score less than 620 7,790,000,000 7,790,000,000 9,621,000,000
Loan, credit score equal to or greater than 620 but less than 660 10,128,000,000 10,128,000,000 10,905,000,000
Loan, credit score equal to or greater than 660 87,334,000,000 87,334,000,000 93,234,000,000
Installment and other | Consumer Credit Scores (FICOs)
     
Consumer Loans Credit Quality Indicators, FICO score      
Loan, credit score less than 620 4,422,000,000 4,422,000,000 3,789,000,000
Loan, credit score equal to or greater than 620 but less than 660 2,459,000,000 2,459,000,000 2,858,000,000
Loan, credit score equal to or greater than 660 5,457,000,000 5,457,000,000 6,704,000,000
Consumer
     
Loans receivable      
Recorded investment in loans 385,163,000,000 385,163,000,000 398,135,000,000
Loans, 30-89 days past due 8,323,000,000 8,323,000,000 9,249,000,000
Loans, greater than or equal to 90 days past due 8,031,000,000 8,031,000,000 9,270,000,000
Loans, Past due Government guaranteed 6,235,000,000 6,235,000,000 6,686,000,000
Loans, net of unearned income 407,752,000,000 407,752,000,000 423,340,000,000
Loans, total non-accrual 9,761,000,000 9,761,000,000 7,832,000,000
Loans, 90 days past due and accruing 6,844,000,000 6,844,000,000 7,626,000,000
Loans less than this number of days past due are considered current 30 days 30 days 30 days
Loans at fair value 1,256,000,000 1,256,000,000 1,326,000,000
Consumer | Minimum
     
Residential Mortgage Loan to Values      
Minimum number of payments made consecutively for the loans to be re-aged 1 1 1
Consumer | Maximum
     
Residential Mortgage Loan to Values      
Minimum number of payments made consecutively for the loans to be re-aged 3 3 3
Consumer | Loan to Values (LTVs)
     
Residential Mortgage Loan to Values      
Loan, credit indicator ratio less than or equal to 80% 54,570,000,000 54,570,000,000 49,146,000,000
Loan, credit indicator ratio greater than 80% but less than or equal to 100% 29,237,000,000 29,237,000,000 31,378,000,000
Loan, credit indicator ratio greater than 100% 29,864,000,000 29,864,000,000 42,651,000,000
Consumer | Consumer Credit Scores (FICOs)
     
Consumer Loans Credit Quality Indicators, FICO score      
Loan, credit score less than 620 35,355,000,000 35,355,000,000 40,563,000,000
Loan, credit score equal to or greater than 620 but less than 660 24,152,000,000 24,152,000,000 26,281,000,000
Loan, credit score equal to or greater than 660 171,933,000,000 171,933,000,000 183,661,000,000
Consumer | Residential First Mortgage Loans
     
Loans receivable      
Loans at fair value 1,300,000,000 1,300,000,000 1,300,000,000
Delinquency status      
Number of days past due, non-accrual status 90 days 90 days 90 days
Consumer | Home equity loans
     
Delinquency status      
Number of days past due, non-accrual status 90 days 90 days 90 days
Consumer | Credit cards
     
Delinquency status      
Number of days past due, non-accrual status 180 days 180 days 180 days
Consumer | Installment and other
     
Delinquency status      
Number of days past due, non-accrual status 90 days 90 days 90 days
Consumer | Commercial market loans
     
Delinquency status      
Number of days past due, non-accrual status 90 days 90 days 90 days
Consumer | Special Asset Pool (SAP)
     
Loans receivable      
Recorded investment in loans 594,000,000 594,000,000 1,193,000,000
Loans, 30-89 days past due 31,000,000 31,000,000 29,000,000
Loans, greater than or equal to 90 days past due 33,000,000 33,000,000 47,000,000
Loans, net of unearned income 658,000,000 658,000,000 1,269,000,000
Loans, total non-accrual 91,000,000 91,000,000 115,000,000
Consumer | Total GCB and LCL
     
Loans receivable      
Recorded investment in loans 384,569,000,000 384,569,000,000 396,942,000,000
Loans, 30-89 days past due 8,292,000,000 8,292,000,000 9,220,000,000
Loans, greater than or equal to 90 days past due 7,998,000,000 7,998,000,000 9,223,000,000
Loans, Past due Government guaranteed 6,235,000,000 6,235,000,000 6,686,000,000
Loans, net of unearned income 407,094,000,000 407,094,000,000 422,071,000,000
Loans, total non-accrual 9,670,000,000 9,670,000,000 7,717,000,000
Loans, 90 days past due and accruing 6,844,000,000 6,844,000,000 7,626,000,000
Consumer | Unsecured Revolving Loans
     
Delinquency status      
Number of days past due, non-accrual status 180 days 180 days 180 days
Consumer | In North America Offices
     
Loans receivable      
Recorded investment in loans 240,678,000,000 240,678,000,000 258,546,000,000
Loans, 30-89 days past due 6,114,000,000 6,114,000,000 7,117,000,000
Loans, greater than or equal to 90 days past due 6,375,000,000 6,375,000,000 7,630,000,000
Loans, Past due Government guaranteed 6,235,000,000 6,235,000,000 6,686,000,000
Loans, net of unearned income 259,402,000,000 259,402,000,000 279,979,000,000
Loans, total non-accrual 7,651,000,000 7,651,000,000 5,816,000,000
Loans, 90 days past due and accruing 6,357,000,000 6,357,000,000 7,136,000,000
Total loans reclassified to non-accrual as result from new guidance issued by OCC 1,500,000,000 1,500,000,000  
Loans current but reclassified to non-accrual as result from new guidance issued by OCC 1,300,000,000 1,300,000,000  
Consumer | In North America Offices | Residential First Mortgage Loans
     
Loans receivable      
Recorded investment in loans 76,311,000,000 76,311,000,000 81,081,000,000
Loans, 30-89 days past due 3,495,000,000 3,495,000,000 3,550,000,000
Loans, greater than or equal to 90 days past due 3,684,000,000 3,684,000,000 4,121,000,000
Loans, Past due Government guaranteed 6,235,000,000 6,235,000,000 6,686,000,000
Loans, net of unearned income 89,725,000,000 89,725,000,000 95,438,000,000
Loans, total non-accrual 5,295,000,000 5,295,000,000 4,176,000,000
Loans, 90 days past due and accruing 4,842,000,000 4,842,000,000 5,054,000,000
Loans, 30-89 days past due, guaranteed by U.S. government-sponsored agencies 1,400,000,000 1,400,000,000 1,600,000,000
Loans, greater than or equal to 90 days past due, guaranteed by U.S. government-sponsored agencies 4,800,000,000 4,800,000,000 5,100,000,000
Total loans reclassified to non-accrual as result from new guidance issued by OCC 1,200,000,000 1,200,000,000  
Consumer | In North America Offices | Home equity loans
     
Loans receivable      
Recorded investment in loans 37,071,000,000 37,071,000,000 41,585,000,000
Loans, 30-89 days past due 703,000,000 703,000,000 868,000,000
Loans, greater than or equal to 90 days past due 853,000,000 853,000,000 1,022,000,000
Loans, net of unearned income 38,627,000,000 38,627,000,000 43,475,000,000
Loans, total non-accrual 1,889,000,000 1,889,000,000 982,000,000
Total loans reclassified to non-accrual as result from new guidance issued by OCC 300,000,000 300,000,000  
Consumer | In North America Offices | Credit cards
     
Loans receivable      
Recorded investment in loans 106,261,000,000 106,261,000,000 114,022,000,000
Loans, 30-89 days past due 1,590,000,000 1,590,000,000 2,344,000,000
Loans, greater than or equal to 90 days past due 1,496,000,000 1,496,000,000 2,058,000,000
Loans, net of unearned income 109,347,000,000 109,347,000,000 118,424,000,000
Loans, 90 days past due and accruing 1,496,000,000 1,496,000,000 2,058,000,000
Consumer | In North America Offices | Installment and other
     
Loans receivable      
Recorded investment in loans 13,656,000,000 13,656,000,000 15,215,000,000
Loans, 30-89 days past due 297,000,000 297,000,000 340,000,000
Loans, greater than or equal to 90 days past due 327,000,000 327,000,000 222,000,000
Loans, net of unearned income 14,280,000,000 14,280,000,000 15,777,000,000
Loans, total non-accrual 318,000,000 318,000,000 438,000,000
Loans, 90 days past due and accruing 10,000,000 10,000,000 10,000,000
Consumer | In North America Offices | Commercial market loans
     
Loans receivable      
Recorded investment in loans 7,379,000,000 7,379,000,000 6,643,000,000
Loans, 30-89 days past due 29,000,000 29,000,000 15,000,000
Loans, greater than or equal to 90 days past due 15,000,000 15,000,000 207,000,000
Loans, net of unearned income 7,423,000,000 7,423,000,000 6,865,000,000
Loans, total non-accrual 149,000,000 149,000,000 220,000,000
Loans, 90 days past due and accruing 9,000,000 9,000,000 14,000,000
Consumer | In offices outside North America
     
Loans receivable      
Recorded investment in loans 143,891,000,000 143,891,000,000 138,396,000,000
Loans, 30-89 days past due 2,178,000,000 2,178,000,000 2,103,000,000
Loans, greater than or equal to 90 days past due 1,623,000,000 1,623,000,000 1,593,000,000
Loans, net of unearned income 147,692,000,000 147,692,000,000 142,092,000,000
Loans, total non-accrual 2,019,000,000 2,019,000,000 1,901,000,000
Loans, 90 days past due and accruing 487,000,000 487,000,000 490,000,000
Consumer | In offices outside North America | Residential First Mortgage Loans
     
Loans receivable      
Recorded investment in loans 45,305,000,000 45,305,000,000 43,310,000,000
Loans, 30-89 days past due 606,000,000 606,000,000 566,000,000
Loans, greater than or equal to 90 days past due 479,000,000 479,000,000 482,000,000
Loans, net of unearned income 46,390,000,000 46,390,000,000 44,358,000,000
Loans, total non-accrual 778,000,000 778,000,000 744,000,000
Consumer | In offices outside North America | Home equity loans
     
Loans receivable      
Recorded investment in loans 4,000,000 4,000,000 6,000,000
Loans, greater than or equal to 90 days past due 2,000,000 2,000,000 2,000,000
Loans, net of unearned income 6,000,000 6,000,000 8,000,000
Loans, total non-accrual 2,000,000 2,000,000 2,000,000
Consumer | In offices outside North America | Credit cards
     
Loans receivable      
Recorded investment in loans 37,967,000,000 37,967,000,000 38,289,000,000
Loans, 30-89 days past due 959,000,000 959,000,000 930,000,000
Loans, greater than or equal to 90 days past due 778,000,000 778,000,000 785,000,000
Loans, net of unearned income 39,704,000,000 39,704,000,000 40,004,000,000
Loans, total non-accrual 513,000,000 513,000,000 496,000,000
Loans, 90 days past due and accruing 487,000,000 487,000,000 490,000,000
Consumer | In offices outside North America | Installment and other
     
Loans receivable      
Recorded investment in loans 29,180,000,000 29,180,000,000 26,300,000,000
Loans, 30-89 days past due 508,000,000 508,000,000 528,000,000
Loans, greater than or equal to 90 days past due 197,000,000 197,000,000 197,000,000
Loans, net of unearned income 29,885,000,000 29,885,000,000 27,025,000,000
Loans, total non-accrual 260,000,000 260,000,000 258,000,000
Consumer | In offices outside North America | Commercial market loans
     
Loans receivable      
Recorded investment in loans 31,435,000,000 31,435,000,000 30,491,000,000
Loans, 30-89 days past due 105,000,000 105,000,000 79,000,000
Loans, greater than or equal to 90 days past due 167,000,000 167,000,000 127,000,000
Loans, net of unearned income 31,707,000,000 31,707,000,000 30,697,000,000
Loans, total non-accrual $ 466,000,000 $ 466,000,000 $ 401,000,000
Open-ended consumer loans
     
Residential Mortgage Loan to Values      
Minimum number of payments made consecutively for the loans to be re-aged 3 3 3
Number of re-age modification limitations in twelve months 1 1 1
Number of re-age modification limitations in five years 2 2 2