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LOANS
9 Months Ended
Sep. 30, 2012
LOANS  
LOANS

12.   LOANS

        Citigroup loans are reported in two categories—Consumer and Corporate. These categories are classified primarily according to the segment and subsegment that manages the loans.

Consumer Loans

        Consumer loans represent loans and leases managed primarily by the Global Consumer Banking and Local Consumer Lending businesses. The following table provides information by loan type:

In millions of dollars   September 30,
2012
  December 31,
2011
 

Consumer loans

             

In U.S. offices

             

Mortgage and real estate(1)

  $ 128,737   $ 139,177  

Installment, revolving credit, and other

    14,210     15,616  

Cards

    108,819     117,908  

Commercial and industrial

    5,042     4,766  

Lease financing

        1  
           

 

  $ 256,808   $ 277,468  
           

In offices outside the U.S.

             

Mortgage and real estate(1)

  $ 54,529   $ 52,052  

Installment, revolving credit, and other

    36,290     34,613  

Cards

    39,671     38,926  

Commercial and industrial

    20,070     19,975  

Lease financing

    742     711  
           

 

  $ 151,302   $ 146,277  
           

Total Consumer loans

  $ 408,110   $ 423,745  

Net unearned income

    (358 )   (405 )
           

Consumer loans, net of unearned income

  $ 407,752   $ 423,340  
           

(1)
Loans secured primarily by real estate.

        Included in the loan table above are lending products whose terms may give rise to additional credit issues. Credit cards with below-market introductory interest rates and interest-only loans are examples of such products. However, these products are closely managed using appropriate credit techniques that are intended to mitigate their additional inherent risk.

        During the three and nine months ended September 30, 2012 and 2011, the Company sold and/or reclassified (to held-for-sale) $1.3 billion and $3.1 billion, and $2.7 billion and $14.0 billion, respectively, of Consumer loans. The Company did not have significant purchases of Consumer loans during the nine months ended September 30, 2012 or September 30, 2011.

        Citigroup has established a risk management process to monitor, evaluate and manage the principal risks associated with its Consumer loan portfolio. Credit quality indicators that are actively monitored include delinquency status, consumer credit scores (FICO), and loan to value (LTV) ratios, each as discussed in more detail below.

Delinquency Status

        Delinquency status is carefully monitored and considered a key indicator of credit quality. Substantially all of the U.S. residential first mortgage loans use the MBA method of reporting delinquencies, which considers a loan delinquent if a monthly payment has not been received by the end of the day immediately preceding the loan's next due date. All other loans use the OTS method of reporting delinquencies, which considers a loan delinquent if a monthly payment has not been received by the close of business on the loan's next due date.

        As a general rule, residential first mortgages, home equity loans and installment loans are classified as non-accrual when loan payments are 90 days contractually past due. Credit cards and unsecured revolving loans generally accrue interest until payments are 180 days past due. Commercial market loans are placed on a cash (non-accrual) basis when it is determined, based on actual experience and a forward-looking assessment of the collectability of the loan in full, that the payment of interest or principal is doubtful or when interest or principal is 90 days past due.

        The policy for re-aging modified U.S. Consumer loans to current status varies by product. Generally, one of the conditions to qualify for these modifications is that a minimum number of payments (typically ranging from one to three) be made. Upon modification, the loan is re-aged to current status. However, re-aging practices for certain open-ended Consumer loans, such as credit cards, are governed by Federal Financial Institutions Examination Council (FFIEC) guidelines. For open-ended Consumer loans subject to FFIEC guidelines, one of the conditions for the loan to be re-aged to current status is that at least three consecutive minimum monthly payments, or the equivalent amount, must be received. In addition, under FFIEC guidelines, the number of times that such a loan can be re-aged is subject to limitations (generally once in 12 months and twice in five years). Furthermore, Federal Housing Administration (FHA) and Department of Veterans Affairs (VA) loans are modified under those respective agencies' guidelines, and payments are not always required in order to re-age a modified loan to current.

        The following tables provide details on Citigroup's Consumer loan delinquency and non-accrual loans as of September 30, 2012 and December 31, 2011:

Consumer Loan Delinquency and Non-Accrual Details at September 30, 2012

In millions of dollars   Total
current(1)(2)
  30-89 days
past due(3)
  ³ 90 days
past due(3)
  Past due
Government
guaranteed(4)
  Total
loans(2)
  Total
non-accrual(5)
  90 days past due
and accruing
 

In North America offices

                                           

Residential first mortgages

  $ 76,311   $ 3,495   $ 3,684   $ 6,235   $ 89,725   $ 5,295   $ 4,842  

Home equity loans(6)

    37,071     703     853         38,627     1,889      

Credit cards

    106,261     1,590     1,496         109,347         1,496  

Installment and other

    13,656     297     327         14,280     318     10  

Commercial market loans

    7,379     29     15         7,423     149     9  
                               

Total

  $ 240,678   $ 6,114   $ 6,375   $ 6,235   $ 259,402   $ 7,651   $ 6,357  
                               

In offices outside North America

                                           

Residential first mortgages

  $ 45,305   $ 606   $ 479   $   $ 46,390   $ 778   $  

Home equity loans(6)

    4         2         6     2      

Credit cards

    37,967     959     778         39,704     513     487  

Installment and other

    29,180     508     197         29,885     260      

Commercial market loans

    31,435     105     167         31,707     466      
                               

Total

  $ 143,891   $ 2,178   $ 1,623   $   $ 147,692   $ 2,019   $ 487  
                               

Total GCB and LCL

  $ 384,569   $ 8,292   $ 7,998   $ 6,235   $ 407,094   $ 9,670   $ 6,844  

Special Asset Pool (SAP)

  $ 594   $ 31   $ 33   $   $ 658   $ 91      
                               

Total Citigroup

  $ 385,163   $ 8,323   $ 8,031   $ 6,235   $ 407,752   $ 9,761   $ 6,844  
                               

(1)
Loans less than 30 days past due are presented as current.

(2)
Includes $1.3 billion of residential first mortgages recorded at fair value.

(3)
Excludes loans guaranteed by U.S. government entities.

(4)
Consists of residential first mortgages that are guaranteed by U.S. government entities that are 30-89 days past due of $1.4 billion and ³ 90 days past due of $4.8 billion.

(5)
Includes $1.5 billion of loans ($1.2 billion of residential first mortgages and $0.3 billion of home equity loans) in North America that were reclassified to non-accrual as a result of new OCC guidance with respect to the treatment of mortgage loans where the borrower has gone through Chapter 7 bankruptcy. (See Note 1 to the Consolidated Financial Statements.) Of the $1.5 billion of such non-accrual loans, $1.3 billion was current as of September 30, 2012.

(6)
Fixed rate home equity loans and loans extended under home equity lines of credit which are typically in junior lien positions.

Consumer Loan Delinquency and Non-Accrual Details at December 31, 2011

In millions of dollars   Total
current(1)(2)
  30-89 days
past due(3)
  ³ 90 days
past due(3)
  Past due
Government
guaranteed(4)
  Total
loans(2)
  Total
non-accrual
  90 days past due
and accruing
 

In North America offices

                                           

Residential first mortgages

  $ 81,081   $ 3,550   $ 4,121   $ 6,686   $ 95,438   $ 4,176   $ 5,054  

Home equity loans(5)

    41,585     868     1,022         43,475     982      

Credit cards

    114,022     2,344     2,058         118,424         2,058  

Installment and other

    15,215     340     222         15,777     438     10  

Commercial market loans

    6,643     15     207         6,865     220     14  
                               

Total

  $ 258,546   $ 7,117   $ 7,630   $ 6,686   $ 279,979   $ 5,816   $ 7,136  
                               

In offices outside North America

                                           

Residential first mortgages

  $ 43,310   $ 566   $ 482   $   $ 44,358   $ 744   $  

Home equity loans(5)

    6         2         8     2      

Credit cards

    38,289     930     785         40,004     496     490  

Installment and other

    26,300     528     197         27,025     258      

Commercial market loans

    30,491     79     127         30,697     401      
                               

Total

  $ 138,396   $ 2,103   $ 1,593   $   $ 142,092   $ 1,901   $ 490  
                               

Total GCB and LCL

  $ 396,942   $ 9,220   $ 9,223   $ 6,686   $ 422,071   $ 7,717   $ 7,626  

Special Asset Pool (SAP)

    1,193     29     47         1,269     115      
                               

Total Citigroup

  $ 398,135   $ 9,249   $ 9,270   $ 6,686   $ 423,340   $ 7,832   $ 7,626  
                               

(1)
Loans less than 30 days past due are presented as current.

(2)
Includes $1.3 billion of residential first mortgages recorded at fair value.

(3)
Excludes loans guaranteed by U.S. government entities.

(4)
Consists of residential first mortgages that are guaranteed by U.S. government entities that are 30-89 days past due of $1.6 billion and ³ 90 days past due of $5.1 billion.

(5)
Fixed rate home equity loans and loans extended under home equity lines of credit which are typically in junior lien positions.

Consumer Credit Scores (FICO)

        In the U.S., independent credit agencies rate an individual's risk for assuming debt based on the individual's credit history and assign every consumer a "FICO" credit score. These scores are continually updated by the agencies based upon an individual's credit actions (e.g., taking out a loan or missed or late payments).

        The following table provides details on the FICO scores attributable to Citi's U.S. Consumer loan portfolio as of September 30, 2012 and December 31, 2011 (commercial market loans are not included in the table since they are business-based and FICO scores are not a primary driver in their credit evaluation). FICO scores are updated monthly for substantially all of the portfolio or, otherwise, on a quarterly basis.

 
  September 30, 2012  
FICO score distribution in U.S. portfolio(1)(2)
In millions of dollars
  Less than
620
  ³ 620 but less
than 660
  Equal to or
greater
than 660
 

Residential first mortgages

  $ 17,497   $ 8,270   $ 51,322  

Home equity loans

    5,646     3,295     27,820  

Credit cards

    7,790     10,128     87,334  

Installment and other

    4,422     2,459     5,457  
               

Total

  $ 35,355   $ 24,152   $ 171,933  
               

(1)
Excludes loans guaranteed by U.S. government entities, loans subject to LTSCs with U.S. government-sponsored entities and loans recorded at fair value.

(2)
Excludes balances where FICO was not available. Such amounts are not material.

 
  December 31, 2011  
FICO score distribution in U.S. portfolio(1)(2)
In millions of dollars
  Less than
620
  ³ 620 but less
than 660
  Equal to or
greater
than 660
 

Residential first mortgages

  $ 20,370   $ 8,815   $ 52,839  

Home equity loans

    6,783     3,703     30,884  

Credit cards

    9,621     10,905     93,234  

Installment and other

    3,789     2,858     6,704  
               

Total

  $ 40,563   $ 26,281   $ 183,661  
               

(1)
Excludes loans guaranteed by U.S. government entities, loans subject to LTSCs with U.S. government-sponsored entities and loans recorded at fair value.

(2)
Excludes balances where FICO was not available. Such amounts are not material.

Loan to Value Ratios (LTV)

        LTV ratios (loan balance divided by appraised value) are calculated at origination and updated by applying market price data.

        The following tables provide details on the LTV ratios attributable to Citi's U.S. Consumer mortgage portfolios as of September 30, 2012 and December 31, 2011. LTV ratios are updated monthly using the most recent Core Logic HPI data available for substantially all of the portfolio applied at the Metropolitan Statistical Area level, if available; otherwise, at the state level. The remainder of the portfolio is updated in a similar manner using the Office of Federal Housing Enterprise Oversight indices.

 
  September 30, 2012  
LTV distribution in U.S. portfolio(1)(2)
In millions of dollars
  Less than or
equal to 80%
  > 80% but less
than or equal to
100%
  Greater
than
100%
 

Residential first mortgages

  $ 41,550   $ 19,298   $ 16,243  

Home equity loans

    13,020     9,939     13,621  
               

Total

  $ 54,570   $ 29,237   $ 29,864  
               

(1)
Excludes loans guaranteed by U.S. government entities, loans subject to LTSCs with U.S. government-sponsored entities and loans recorded at fair value.

(2)
Excludes balances where LTV was not available. Such amounts are not material.

 
  December 31, 2011  
LTV distribution in U.S. portfolio(1)(2)
In millions of dollars
  Less than or
equal to 80%
  > 80% but less
than or equal to
100%
  Greater
than
100%
 

Residential first mortgages

  $ 36,422   $ 21,146   $ 24,425  

Home equity loans

    12,724     10,232     18,226  
               

Total

  $ 49,146   $ 31,378   $ 42,651  
               

(1)
Excludes loans guaranteed by U.S. government entities, loans subject to LTSCs with U.S. government-sponsored entities and loans recorded at fair value.

(2)
Excludes balances where LTV was not available. Such amounts are not material.

Impaired Consumer Loans

        Impaired loans are those for which Citigroup believes it is probable that it will not collect all amounts due according to the original contractual terms of the loan. Impaired Consumer loans include non-accrual commercial market loans as well as smaller-balance homogeneous loans whose terms have been modified due to the borrower's financial difficulties and Citigroup has granted a concession to the borrower. These modifications may include interest rate reductions and/or principal forgiveness. Impaired Consumer loans exclude smaller-balance homogeneous loans that have not been modified and are carried on a non-accrual basis. In addition, impaired Consumer loans exclude substantially all loans modified pursuant to Citi's short-term modification programs (i.e., for periods of 12 months or less) that were modified prior to January 1, 2011.

        Effective in the third quarter of 2012, as a result of new OCC guidance, mortgage loans to borrowers that have gone through Chapter 7 bankruptcy are classified as TDRs. These TDRs, other than FHA-insured loans, are written down to collateral value less cost to sell. FHA-insured loans are reserved based on a discounted cash flow model. (See Note 1 to the Consolidated Financial Statements.) Approximately $635 million of incremental charge-offs was recorded in the third quarter as a result of this new guidance, the vast majority of which related to current loans, and was substantially offset by a related reserve release of approximately $600 million. As of September 30, 2012, the recorded investment in receivables reclassified to TDRs as a result of this new OCC guidance approximated $1,714 million, composed of $1,327 million of residential first mortgages and $387 million of home equity loans.

        The following tables present information about total impaired Consumer loans at September 30, 2012 and December 31, 2011, respectively, and for the three- and nine-month periods ended September 30, 2012 and September 30, 2011 for interest income recognized on impaired Consumer loans:

Impaired Consumer Loans

 
  Sept. 30, 2012   Three Months
Ended
Sept. 30, 2012
  Three Months
Ended
Sept. 30, 2011
  Nine Months
Ended
Sept. 30, 2012
  Nine Months
Ended
Sept.30, 2011
 
In millions of dollars   Recorded
investment(1)(2)
  Unpaid
principal
balance
  Related
specific
allowance(3)
  Average
carrying
value(4)
  Interest
income
recognized(5)(6)
  Interest
income
recognized(5)(6)
  Interest
income
recognized(5)(6)
  Interest
income
recognized(5)(6)
 

Mortgage and real estate

                                                 

Residential first mortgages

  $ 21,169   $ 22,444   $ 2,809   $ 19,643   $ 251   $ 220   $ 674   $ 674  

Home equity loans

    2,134     2,319     1,248     1,820     31     21     64     51  

Credit cards

    5,014     5,071     2,032     5,800     75     98     240     296  

Installment and other

                                                 

Individual installment and other

    2,013     2,018     858     2,121     88     75     218     228  

Commercial market loans

    519     700     74     514     5     3     18     19  
                                   

Total(7)

  $ 30,849   $ 32,552   $ 7,021   $ 29,898   $ 450   $ 417   $ 1,214   $ 1,268  
                                   

(1)
Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount and direct write-downs and includes accrued interest only on credit card loans.

(2)
$2,517 million of residential first mortgages, $438 million of home equity loans and $186 million of commercial market loans do not have a specific allowance.

(3)
Included in the Allowance for loan losses.

(4)
Average carrying value represents the average recorded investment ending balance for last four quarters and does not include related specific allowance.

(5)
Includes amounts recognized on both an accrual and cash basis.

(6)
Cash interest receipts on smaller-balance homogeneous loans are generally recorded as revenue. The interest recognition policy for commercial market loans is identical to that for Corporate loans, as described below.

(7)
Prior to 2008, the Company's financial accounting systems did not separately track impaired smaller-balance, homogeneous Consumer loans whose terms were modified due to the borrowers' financial difficulties and it was determined that a concession was granted to the borrower. Smaller-balance consumer loans modified since January 1, 2008 amounted to $30.3 billion at September 30, 2012. However, information derived from Citi's risk management systems indicates that the amounts of outstanding modified loans, including those modified prior to 2008, approximated $31.3 billion at September 30, 2012.

 
  December 31, 2011  
In millions of dollars   Recorded
investment(1)(2)
  Unpaid
principal balance
  Related specific
allowance(3)
  Average
carrying value(4)
 

Mortgage and real estate

                         

Residential first mortgages

  $ 19,616   $ 20,803   $ 3,404   $ 18,642  

Home equity loans

    1,771     1,823     1,252     1,680  

Credit cards

    6,695     6,743     3,122     6,542  

Installment and other

                         

Individual installment and other

    2,264     2,267     1,032     2,644  

Commercial market loans

    517     782     75     572  
                   

Total(5)

  $ 30,863   $ 32,418   $ 8,885   $ 30,080  
                   

(1)
Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount and direct write-downs and includes accrued interest only on credit card loans.

(2)
$858 million of residential first mortgages, $16 million of home equity loans and $182 million of commercial market loans do not have a specific allowance.

(3)
Included in the Allowance for loan losses.

(4)
Average carrying value represents the average recorded investment ending balance for last four quarters and does not include related specific allowance.

(5)
Prior to 2008, the Company's financial accounting systems did not separately track impaired smaller-balance, homogeneous Consumer loans whose terms were modified due to the borrowers' financial difficulties and it was determined that a concession was granted to the borrower. Smaller-balance consumer loans modified since January 1, 2008 amounted to $30.3 billion at December 31, 2011. However, information derived from Citi's risk management systems indicates that the amounts of outstanding modified loans, including those modified prior to 2008, approximated $31.5 billion at December 31, 2011.

Consumer Troubled Debt Restructurings

        The following tables present Consumer TDRs occurring during the three- and nine-month periods ended September 30, 2012 and 2011:

Three months ended September 30, 2012:

In millions of dollars except number of loans modified   Number of
loans modified
  Post-modification
recorded
investment(1)(2)
  Chapter 7
bankruptcy(2)
  Deferred
principal(3)
  Contingent
principal
forgiveness(4)
  Principal
forgiveness
  Average
interest rate
reduction
 

North America

                                           

Residential first mortgages

    33,751   $ 3,905   $ 181   $ 2   $   $ 66     1 %

Home equity loans

    23,728     507     454     1         8      

Credit cards

    46,178     229                     16  

Installment and other revolving

    14,759     106                     6  

Commercial markets(5)

    42     7                      
                               

Total

    118,458   $ 4,754   $ 635   $ 3   $   $ 74        
                               

International

                                           

Residential first mortgages

    1,078   $ 55   $   $   $   $ 1     1 %

Home equity loans

    9     1                      

Credit cards

    51,149     162                     28  

Installment and other revolving

    10,807     61                     34  

Commercial markets(5)

    58     73                      
                               

Total

    63,101   $ 352               $ 1        
                               

Three months ended September 30, 2011:

In millions of dollars except number of loans modified   Number of
loans modified
  Post-modification
recorded
investment(1)
  Deferred
principal(3)
  Contingent
principal
forgiveness(4)
  Principal
forgiveness
  Average
interest rate
reduction
 

North America

                                     

Residential first mortgages

    7,448   $ 1,187   $   $ 10   $     2 %

Home equity loans

    3,770     195                 4  

Credit cards

    146,783     853                 19  

Installment and other revolving

    23,289     173                 4  

Commercial markets(5)

    54     6                  
                           

Total

    181,344   $ 2,414   $   $ 10   $        
                           

International

                                     

Residential first mortgages

    2,283   $ 78   $   $   $ 1     1 %

Home equity loans

    10     1                  

Credit cards

    48,800     142                 26  

Installment and other revolving

    32,716     128             1     12  

Commercial markets(5)

    34     30                  
                           

Total

    83,843   $ 379   $   $   $ 2        
                           

(1)
Post-modification balances include past due amounts that are capitalized at modification date.

(2)
Post-modification balances in North America include $2,797 million of residential first mortgages and $473 million of home equity loans to borrowers that have gone through Chapter 7 bankruptcy. These amounts include $1,327 million of residential first mortgages and $387 million of home equity loans that are now classified as TDRs as a result of new OCC guidance. Chapter 7 bankruptcy column amounts are the incremental charge-offs that were recorded in the third quarter of 2012 as a result of this new OCC guidance.

(3)
Represents portion of loan principal that is non-interest bearing but still due from borrower. Effective in the first quarter of 2012, such deferred principal is charged-off at the time of modification to the extent that the related loan balance exceeds the underlying collateral value. A significant amount of the reported balances have been charged-off.

(4)
Represents portion of loan principal that is non-interest bearing and, depending upon borrower performance, eligible for forgiveness.

(5)
Commercial markets loans are generally borrower-specific modifications and incorporate changes in the amount and/or timing of principal and/or interest.

Nine months ended September 30, 2012:

In millions of dollars except number of loans modified   Number of
loans modified
  Post-modification
recorded
investment(1)(2)
  Chapter 7
bankruptcy(2)
  Deferred
principal(3)
  Contingent
principal
forgiveness(4)
  Principal
forgiveness
  Average
interest rate
reduction
 

North America

                                           

Residential first mortgages

    47,567   $ 6,365   $ 181   $ 8   $ 2   $ 405     2 %

Home equity loans

    28,584     689     454     4         34     2  

Credit cards

    161,577     841                     17  

Installment and other revolving

    49,991     365                     6  

Commercial markets(5)

    138     13                      
                               

Total

    287,857   $ 8,273   $ 635   $ 12   $ 2   $ 439        
                               

International

                                           

Residential first mortgages

    4,113   $ 176   $   $   $   $ 2     1 %

Home equity loans

    39     3                      

Credit cards

    156,477     465                 1     29  

Installment and other revolving

    34,042     202                 1     23  

Commercial markets(5)

    281     129             1     2      
                               

Total

    194,952   $ 975   $   $   $ 1   $ 6        
                               

Nine months ended September 30, 2011:

In millions of dollars except number of loans modified   Number of
loans modified
  Post-modification
recorded
investment(1)
  Deferred
principal(3)
  Contingent
principal
forgiveness(4)
  Principal
forgiveness
  Average
interest rate
reduction
 

North America

                                     

Residential first mortgages

    26,823   $ 4,224   $ 57   $ 45   $     2 %

Home equity loans

    14,521     759     16     1         4  

Credit cards

    509,214     2,976                 19  

Installment and other revolving

    77,858     586                 4  

Commercial markets(5)

    491     49             1      
                           

Total

    628,907   $ 8,594   $ 73   $ 46   $ 1        
                           

International

                                     

Residential first mortgages

    5,987   $ 242   $   $   $ 5     1 %

Home equity loans

    49     3                  

Credit cards

    172,582     475             2     23  

Installment and other revolving

    115,034     459             8     11  

Commercial markets(5)

    43     48                  
                           

Total

    293,695   $ 1,227   $   $   $ 15        
                           

(1)
Post-modification balances include past due amounts that are capitalized at modification date.

(2)
Post-modification balances in North America include $2,797 million of residential first mortgages and $473 million of home equity loans to borrowers that have gone through Chapter 7 bankruptcy. These amounts include $1,327 million of residential first mortgages and $387 million of home equity loans that are now classified as TDRs as a result of new OCC guidance. Chapter 7 bankruptcy column amounts are the incremental charge-offs that were recorded in the third quarter of 2012 as a result of this new OCC guidance.

(3)
Represents portion of loan principal that is non-interest bearing but still due from borrower. Effective in the first quarter of 2012, such deferred principal is charged-off at the time of modification to the extent that the related loan balance exceeds the underlying collateral value. A significant amount of the reported balances have been charged-off.

(4)
Represents portion of loan principal that is non-interest bearing and, depending upon borrower performance, eligible for forgiveness.

(5)
Commercial markets loans are generally borrower-specific modifications and incorporate changes in the amount and/or timing of principal and/or interest.

        The following table presents Consumer TDRs that defaulted during the three- and nine-month periods ended September 30, 2012 and 2011, respectively, and for which the payment default occurred within one year of the modification:

In millions of dollars   Three Months
Ended
Sept. 30, 2012(1)
  Three Months
Ended
Sept. 30, 2011(1)
  Nine Months
Ended
Sept. 30, 2012(1)
  Nine Months
Ended
Sept.30, 2011(1)
 

North America

                         

Residential first mortgages

  $ 240   $ 448   $ 893   $ 1,303  

Home equity loans

    21     30     73     82  

Credit cards

    82     284     362     1,077  

Installment and other revolving

    31     35     94     75  

Commercial markets

        1         2  
                   

Total

  $ 374   $ 798   $ 1,422   $ 2,539  
                   

International

                         

Residential first mortgages

  $ 12   $ 27   $ 42   $ 96  

Home equity loans

                2  

Credit cards

    52     70     155     265  

Installment and other revolving

    25     47     90     193  

Commercial markets

    2     8     3     11  
                   

Total

  $ 91   $ 152   $ 290   $ 567  
                   

(1)
Default is defined as 60 days past due, except for classifiably managed commercial markets loans, where default is defined as 90+ days past due.

Corporate Loans

        Corporate loans represent loans and leases managed by the Institutional Clients Group or the Special Asset Pool in Citi Holdings. The following table presents information by Corporate loan type as of September 30, 2012 and December 31, 2011:

In millions of dollars   September 30,
2012
  December 31,
2011
 

Corporate

             

In U.S. offices

             

Commercial and industrial

  $ 30,056   $ 20,830  

Loans to financial institutions

    17,376     15,113  

Mortgage and real estate(1)

    24,221     21,516  

Installment, revolving credit and other

    32,987     33,182  

Lease financing

    1,394     1,270  
           

 

  $ 106,034   $ 91,911  
           

In offices outside the U.S.

             

Commercial and industrial

  $ 85,854   $ 79,764  

Installment, revolving credit and other

    16,758     14,114  

Mortgage and real estate(1)

    6,214     6,885  

Loans to financial institutions

    35,014     29,794  

Lease financing

    574     568  

Governments and official institutions

    984     1,576  
           

 

  $ 145,398   $ 132,701  
           

Total Corporate loans

  $ 251,432   $ 224,612  

Net unearned income (loss)

    (761 )   (710 )
           

Corporate loans, net of unearned income

  $ 250,671   $ 223,902  
           

(1)
Loans secured primarily by real estate.

        The Company sold and/or reclassified (to held-for-sale) $2,384 million and $745 million of Corporate loans during the nine and three months ended September 30, 2012, respectively, and $4,736 million and $1,067 million during the nine and three months ended September 30, 2011, respectively. The Company did not have significant purchases of Corporate loans classified as held-for-investment during the nine and three months ended September 30, 2012 and September 30, 2011.

        Corporate loans are identified as impaired and placed on a cash (non-accrual) basis when it is determined, based on actual experience and a forward-looking assessment of the collectability of the loan in full, that the payment of interest or principal is doubtful or when interest or principal is 90 days past due, except when the loan is well collateralized and in the process of collection. Any interest accrued on impaired Corporate loans and leases is reversed at 90 days and charged against current earnings, and interest is thereafter included in earnings only to the extent actually received in cash. When there is doubt regarding the ultimate collectability of principal, all cash receipts are thereafter applied to reduce the recorded investment in the loan. While Corporate loans are generally managed based on their internally assigned risk rating (see further discussion below), the following tables present delinquency information by Corporate loan type as of September 30, 2012 and December 31, 2011:

Corporate Loan Delinquency and Non-Accrual Details at September 30, 2012

In millions of dollars   30-89 days
past due
and accruing(1)
  ³ 90 days
past due and
accruing(1)
  Total past due
and accruing
  Total
non-accrual(2)
  Total
current(3)
  Total
loans
 

Commercial and industrial

  $ 48   $ 16   $ 64   $ 974   $ 113,854   $ 114,892  

Financial institutions

                465     50,111     50,576  

Mortgage and real estate

    207     109     316     841     29,167     30,324  

Leases

    4         4     6     1,958     1,968  

Other

    96     6     102     143     48,563     48,808  

Loans at fair value

                                  4,103  
                           

Total

  $ 355   $ 131   $ 486   $ 2,429   $ 243,653   $ 250,671  
                           

(1)
Corporate loans that are greater than 90 days past due are generally classified as non-accrual. Corporate loans are considered past due when principal or interest is contractually due but unpaid.

(2)
Citi generally does not manage Corporate loans on a delinquency basis. Non-accrual loans generally include those loans that are ³ 90 days past due or those loans for which Citi believes, based on actual experience and a forward-looking assessment of the collectability of the loan in full, that the payment of interest or principal is doubtful.

(3)
Corporate loans are past due when principal or interest is contractually due but unpaid. Loans less than 30 days past due are presented as current.

Corporate Loan Delinquency and Non-Accrual Details at December 31, 2011

In millions of dollars   30-89 days
past due
and accruing(1)
  ³ 90 days
past due and
accruing(1)
  Total past due
and accruing
  Total
non-accrual(2)
  Total
current(3)
  Total
loans
 

Commercial and industrial

  $ 93   $ 30   $ 123   $ 1,134   $ 98,157   $ 99,414  

Financial institutions

        2     2     763     42,642     43,407  

Mortgage and real estate

    224     125     349     1,039     26,908     28,296  

Leases

    3     11     14     13     1,811     1,838  

Other

    225     15     240     287     46,481     47,008  

Loans at fair value

                                  3,939  
                           

Total

  $ 545   $ 183   $ 728   $ 3,236   $ 215,999   $ 223,902  
                           

(1)
Corporate loans that are greater than 90 days past due are generally classified as non-accrual. Corporate loans are considered past due when principal or interest is contractually due but unpaid.

(2)
Citi generally does not manage Corporate loans on a delinquency basis. Non-accrual loans generally include those loans that are ³ 90 days past due or those loans for which Citi believes, based on actual experience and a forward-looking assessment of the collectability of the loan in full, that the payment of interest or principal is doubtful.

(3)
Corporate loans are past due when principal or interest is contractually due but unpaid. Loans less than 30 days past due are presented as current.

        Citigroup has established a risk management process to monitor, evaluate and manage the principal risks associated with its Corporate loan portfolio. As part of its risk management process, Citi assigns numeric risk ratings to its Corporate loan facilities based on quantitative and qualitative assessments of the obligor and facility. These risk ratings are reviewed at least annually or more often if material events related to the obligor or facility warrant. Factors considered in assigning the risk ratings include: financial condition of the obligor, qualitative assessment of management and strategy, amount and sources of repayment, amount and type of collateral and guarantee arrangements, amount and type of any contingencies associated with the obligor, and the obligor's industry and geography.

        The obligor risk ratings are defined by ranges of default probabilities. The facility risk ratings are defined by ranges of loss norms, which are the product of the probability of default and the loss given default. The investment grade rating categories are similar to the category BBB-/Baa3 and above as defined by S&P and Moody's. Loans classified according to the bank regulatory definitions as special mention, substandard and doubtful will have risk ratings within the non-investment grade categories.

Corporate Loans Credit Quality Indicators at September 30, 2012 and December 31, 2011

 
  Recorded investment in loans(1)  
In millions of dollars   September 30,
2012
  December 31,
2011
 

Investment grade(2)

             

Commercial and industrial

  $ 78,820   $ 67,282  

Financial institutions

    39,973     35,159  

Mortgage and real estate

    12,176     10,729  

Leases

    1,293     1,161  

Other

    43,903     42,428  
           

Total investment grade

  $ 176,165   $ 156,759  
           

Non-investment grade(2)

             

Accrual

             

Commercial and industrial

  $ 35,098   $ 30,998  

Financial institutions

    10,138     7,485  

Mortgage and real estate

    3,085     3,812  

Leases

    669     664  

Other

    4,762     4,293  

Non-accrual

             

Commercial and industrial

    974     1,134  

Financial institutions

    465     763  

Mortgage and real estate

    841     1,039  

Leases

    6     13  

Other

    143     287  
           

Total non-investment grade

  $ 56,181   $ 50,488  
           

Private Banking loans managed on a

             

delinquency basis(2)

  $ 14,222   $ 12,716  

Loans at fair value

    4,103     3,939  
           

Corporate loans, net of unearned income

  $ 250,671   $ 223,902  
           

(1)
Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount, less any direct write-downs.

(2)
Held-for-investment loans accounted for on an amortized cost basis.

        Corporate loans and leases identified as impaired and placed on non-accrual status are written down to the extent that principal is judged to be uncollectible. Impaired collateral-dependent loans and leases, where repayment is expected to be provided solely by the sale of the underlying collateral and there are no other available and reliable sources of repayment, are written down to the lower of cost or collateral value, less cost to sell. Cash-basis loans are returned to an accrual status when all contractual principal and interest amounts are reasonably assured of repayment and there is a sustained period of repayment performance, generally six months, in accordance with the contractual terms of the loan.

        The following tables present non-accrual loan information by Corporate loan type at September 30, 2012 and December 31, 2011, respectively, and interest income recognized on non-accrual Corporate loans for the three- and nine-month periods ended September 30, 2012 and 2011:

Non-Accrual Corporate Loans

 
  September 30, 2012   Three Months Ended
September 30, 2012
  Nine Months Ended
September 30, 2012
 
In millions of dollars   Recorded
investment(1)
  Unpaid
principal balance
  Related specific
allowance
  Average
carrying value(2)
  Interest income
recognized
  Interest income
recognized
 

Non-accrual corporate loans

                                     

Commercial and industrial

  $ 974   $ 1,314   $ 152   $ 1,090   $ 22   $ 57  

Loans to financial institutions

    465     509     14     595          

Mortgage and real estate

    841     1,118     73     900     1     22  

Lease financing

    6     14         9     1     2  

Other

    143     478     15     208     1     7  
                           

Total non-accrual Corporate loans

  $ 2,429   $ 3,433   $ 254   $ 2,802   $ 25   $ 88  
                           

 

 
  December 31, 2011  
In millions of dollars   Recorded
investment(1)
  Unpaid
principal balance
  Related specific
allowance
  Average
carrying value(3)
 

Non-accrual Corporate loans

                         

Commercial and industrial

  $ 1,134   $ 1,455   $ 186   $ 1,446  

Loans to financial institutions

    763     1,127     28     1,056  

Mortgage and real estate

    1,039     1,245     151     1,487  

Lease financing

    13     21         25  

Other

    287     640     55     420  
                   

Total non-accrual Corporate loans

  $ 3,236   $ 4,488   $ 420   $ 4,434  
                   

 

In millions of dollars   Three Months Ended
September 30, 2011
  Nine Months Ended
September 30, 2011
 

Interest income recognized

  $ 31   $ 77  
           

 

 
  September 30, 2012   December 31, 2011  
In millions of dollars   Recorded
investment(1)
  Related specific
allowance
  Recorded
investment(1)
  Related specific
allowance
 

Non-accrual Corporate loans with valuation allowances

                         

Commercial and industrial

  $ 398   $ 152   $ 501   $ 186  

Loans to financial institutions

    41     14     78     28  

Mortgage and real estate

    369     73     540     151  

Other

    40     15     120     55  
                   

Total non-accrual Corporate loans with specific allowance

  $ 848   $ 254   $ 1,239   $ 420  
                   

Non-accrual Corporate loans without specific allowance

                         

Commercial and industrial

  $ 576         $ 633        

Loans to financial institutions

    424           685        

Mortgage and real estate

    472           499        

Lease financing

    6           13        

Other

    103           167        
                   

Total non-accrual Corporate loans without specific allowance

  $ 1,581     N/A   $ 1,997     N/A  
                   

(1)
Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount, less any direct write-downs.

(2)
Average carrying value represents the average recorded investment balance and does not include related specific allowance.

(3)
Average carrying value does not include related specific allowance.

N/A Not Applicable

Corporate Troubled Debt Restructurings

        The following tables provide details on Corporate TDR activity and default information as of and for the three- and nine-month periods ended September 30, 2012 and 2011.

        The following table presents Corporate TDRs occurring during the three-month period ended September 30, 2012:

In millions of dollars   Carrying Value   TDRs
involving changes
in the amount
and/or timing of
principal payments(1)
  TDRs
involving changes
in the amount
and/or timing of
interest payments(2)
  TDRs
involving changes
in the amount
and/or timing of
both principal and
interest payments
  Balance of
principal forgiven
or deferred
  Net
P&L
impact(3)
 

Commercial and industrial

  $ 47   $ 47   $   $   $   $  

Loans to financial institutions

                         

Mortgage and real estate

    1             1          

Other

                         
                           

Total

  $ 48   $ 47   $   $ 1   $   $  
                           

(1)
TDRs involving changes in the amount or timing of principal payments may involve principal forgiveness or deferral of periodic and/or final principal payments.

(2)
TDRs involving changes in the amount or timing of interest payments may involve a below-market interest rate.

(3)
Balances reflect charge-offs and reserves recorded during the three months ended September 30, 2012 on loans subject to a TDR during the period then ended.

        The following table presents Corporate TDRs occurring during the three-month period ended September 30, 2011:

In millions of dollars   Carrying Value   TDRs
involving changes
in the amount
and/or timing of
principal payments(1)
  TDRs
involving changes
in the amount
and/or timing of
interest payments(2)
  TDRs
involving changes
in the amount
and/or timing of
both principal and interest payments
  Balance of
principal forgiven
or deferred
  Net
P&L
impact(3)
 

Commercial and industrial

  $ 70   $   $   $ 70   $   $ 15  

Loans to financial institutions

                         

Mortgage and real estate

    16         14     2          

Other

    74         67     7          
                           

Total

  $ 160   $   $ 81   $ 79   $   $ 15  
                           

(1)
TDRs involving changes in the amount or timing of principal payments may involve principal forgiveness or deferral of periodic and/or final principal payments.

(2)
TDRs involving changes in the amount or timing of interest payments may involve a below-market interest rate.

(3)
Balances reflect charge-offs and reserves recorded during the three months ended September 30, 2011 on loans subject to a TDR during the period then ended.

        The following table presents Corporate TDRs occurring during the nine-month period ended September 30, 2012:

In millions of dollars   Carrying Value   TDRs
involving changes
in the amount
and/or timing of
principal payments(1)
  TDRs
involving changes
in the amount
and/or timing of
interest payments(2)
  TDRs
involving changes
in the amount
and/or timing of
both principal and
interest payments
  Balance of
principal forgiven
or deferred
  Net
P&L
impact(3)
 

Commercial and industrial

  $ 86   $ 71   $ 4   $ 11   $   $ 1  

Loans to financial institutions

                         

Mortgage and real estate

    94     60         34          

Other

                         
                           

Total

  $ 180   $ 131   $ 4   $ 45   $   $ 1  
                           

(1)
TDRs involving changes in the amount or timing of principal payments may involve principal forgiveness or deferral of periodic and/or final principal payments.

(2)
TDRs involving changes in the amount or timing of interest payments may involve a below-market interest rate.

(3)
Balances reflect charge-offs and reserves recorded during the nine months ended September 30, 2012 on loans subject to a TDR during the period then ended.

        The following table presents Corporate TDRs occurring during the nine-month period ended September 30, 2011:

In millions of dollars   Carrying Value   TDRs
involving changes
in the amount
and/or timing of
principal payments(1)
  TDRs
involving changes
in the amount
and/or timing of
interest payments(2)
  TDRs
involving changes
in the amount
and/or timing of
both principal and interest payments
  Balance of
principal forgiven
or deferred
  Net
P&L
impact(3)
 

Commercial and industrial

  $ 110   $   $   $ 110   $   $ 16  

Loans to financial institutions

                         

Mortgage and real estate

    244     3     14     227     4     37  

Other

    74         67     7          
                           

Total

  $ 428   $ 3   $ 81   $ 344   $ 4   $ 53  
                           

(1)
TDRs involving changes in the amount or timing of principal payments may involve principal forgiveness or deferral of periodic and/or final principal payments.

(2)
TDRs involving changes in the amount or timing of interest payments may involve a below-market interest rate.

(3)
Balances reflect charge-offs and reserves recorded during the nine months ended September 30, 2011 on loans subject to a TDR during the period then ended.

        The following table presents total Corporate loans modified in a TDR at September 30, 2012 and 2011, as well as those TDRs that defaulted during the three and nine months of 2012 and 2011, and for which the payment default occurred within one year of the modification:.

In millions of dollars   TDR Balances at
Sept. 30, 2012
  TDRs in
payment default
Three Months Ended
Sept. 30, 2012
  TDRs in
payment default
Nine Months Ended
Sept. 30, 2012
  TDR Balances at
Sept. 30, 2011
  TDRs in
payment default
Three Months Ended
Sept. 30, 2011
  TDRs in
payment default
Nine Months Ended
Sept. 30, 2011
 

Commercial and industrial

  $ 395   $ 45   $ 52   $ 419   $ 6   $ 7  

Loans to financial institutions

    21             579          

Mortgage and real estate

    127             263          

Other

    557             100          
                           

Total

  $ 1,100   $ 45   $ 52   $ 1,361   $ 6   $ 7  
                           

(1)
Payment default constitutes failure to pay principal or interest when due per the contractual terms of the loan.