GOODWILL AND INTANGIBLE ASSETS (Tables)

3 Months Ended

Mar. 31, 2012

GOODWILL AND INTANGIBLE ASSETS

Changes in Goodwill

The changes in Goodwill during the first three months of 2012 were as follows:

In millions of dollars
Balance at December 31, 2011	$	25,413
Foreign exchange translation		397
Balance at March 31, 2012	$	25,810

Goodwill by reporting units

The following table shows reporting units with goodwill balances as of March 31, 2012.

In millions of dollars Reporting unit(1)	Goodwill
North America Regional Consumer Banking	$	6,801
EMEA Regional Consumer Banking		362
Asia Regional Consumer Banking		5,530
Latin America Regional Consumer Banking		1,999
Securities and Banking		9,369
Transaction Services		1,588
Brokerage and Asset Management		42
Local Consumer Lending—Cards		119

(1)

Local Consumer Lending—Other is excluded from the table as there is no goodwill allocated to it.

Components of intangible assets

	March 31, 2012						December 31, 2011
In millions of dollars	Gross carrying amount		Accumulated amortization		Net carrying amount		Gross carrying amount		Accumulated amortization		Net carrying amount
Purchased credit card relationships	$	7,646	$	5,436	$	2,210	$	7,616	$	5,309	$	2,307
Core deposit intangibles		1,317		957		360		1,337		965		372
Other customer relationships		790		351		439		830		356		474
Present value of future profits		239		128		111		235		123		112
Indefinite-lived intangible assets		520		—		520		492		—		492
Other(1)		4,851		2,078		2,773		4,866		2,023		2,843
Intangible assets (excluding MSRs)	$	15,363	$	8,950	$	6,413	$	15,376	$	8,776	$	6,600
Mortgage servicing rights (MSRs)		2,691		—		2,691		2,569		—		2,569
Total intangible assets	$	18,054	$	8,950	$	9,104	$	17,945	$	8,776	$	9,169

(1)

Includes contract-related intangible assets.

Changes in intangible assets

In millions of dollars	Net carrying amount at December 31, 2011		Acquisitions/ divestitures		Amortization			Impairments		FX and other(1)			Net carrying amount at March 31, 2012
Purchased credit card relationships	$	2,307	$	—	$	(102	)	$	—	$	5		$	2,210
Core deposit intangibles		372		—		(21	)		—		9			360
Other customer relationships		474		—		(11	)		—		(24	)		439
Present value of future profits		112		—		(2	)		—		1			111
Indefinite-lived intangible assets		492		—		—			—		28			520
Other		2,843		2		(82	)		—		10			2,773
Intangible assets (excluding MSRs)	$	6,600	$	2	$	(218	)	$	—	$	29		$	6,413
Mortgage servicing rights (MSRs)(2)		2,569												2,691
Total intangible assets	$	9,169											$	9,104

(1)

Includes foreign exchange translation and purchase accounting adjustments.

(2)

See Note 17 to the Consolidated Financial Statements for the roll-forward of MSRs.