Citigroup loans are reported in two categories—Consumer and Corporate. These categories are classified primarily according to the segment and sub-segment that manages the loans.

Consumer loans represent loans and leases managed primarily by the Regional Consumer Banking and Local Consumer Lending businesses. The following table provides information by loan type:

*In millions of dollars*		June 30, 2011			December 31, 2010

Consumer loans
In U.S. offices
	Mortgage and real estate(1)	$	143,002		$	151,469
	Installment, revolving credit, and other		23,693			28,291
	Cards		114,149			122,384
	Commercial and industrial		5,737			5,021
	Lease financing		2			2

		$	286,583		$	307,167

In offices outside the U.S.
	Mortgage and real estate(1)	$	54,283		$	52,175
	Installment, revolving credit, and other		38,954			38,024
	Cards		40,354			40,948
	Commercial and industrial		22,350			18,584
	Lease financing		643			665

		$	156,584		$	150,396

Total Consumer loans		$	443,167		$	457,563
Net unearned income			(123	)		69

Consumer loans, net of unearned income		$	443,044		$	457,632

During the six and three months ended June 30, 2011, the Company sold and/or reclassified $10.9 billion and $4.0 billion, respectively, of Consumer loans. The Company did not have significant purchases of Consumer loans during the six months ended June 30, 2011.

Citigroup has a comprehensive risk management process to monitor, evaluate and manage the principal risks associated with its Consumer loan portfolio. Included in the loan table above are lending products whose terms may give rise to additional credit issues. Credit cards with below-market introductory interest rates and interest-only loans are examples of such products. However, these products are not material to Citigroup's financial position and are closely managed via credit controls that mitigate their additional inherent risk.

Credit quality indicators that are actively monitored include delinquency status, consumer credit scores, and loan to value ratios:

Delinquency status is carefully monitored and considered a key indicator of credit quality. Substantially all of the U.S. residential first mortgage loans use the MBA method of reporting delinquencies, which considers a loan delinquent if a monthly payment has not been received by the end of the day immediately preceding the loan's next due date. All other loans use the OTS method of reporting delinquencies, which considers a loan delinquent if a monthly payment has not been received by the close of business on the loan's next due date. As a general rule, residential first mortgages, home equity loans and installment loans are classified as non-accrual when loan payments are 90 days contractually past due. Credit cards and unsecured revolving loans generally accrue interest until payments are 180 days past due. Commercial market loans are placed on a cash (non-accrual) basis when it is determined, based on actual experience and a forward-looking assessment of the collectability of the loan in full, that the payment of interest or principal is doubtful or when interest or principal is 90 days past due.

The following tables provide details on Citigroup's Consumer loan delinquency and non-accrual loans as of June 30, 2011 and December 31, 2010:

*In millions of dollars*		30-89 days past due(1)		³ 90 days past due(2)		90 days past due and accruing		Total non-accrual		Total current(3)(4)		Total loans(4)(6)

In North America offices
	Residential first mortgages	$	3,585	$	4,080	$	4,986	$	4,085	$	82,458	$	96,780
	Home equity loans(5)		902		1,053		—		996		44,469		46,424
	Credit cards		2,586		2,285		2,285		—		110,682		115,553
	Installment and other		889		420		16		782		22,623		23,932
	Commercial market loans		34		151		8		262		6,818		7,003

Total		$	7,996	$	7,989	$	7,295	$	6,125	$	267,050	$	289,692

In offices outside North America
	Residential first mortgages	$	587	$	560	$	—	$	787	$	44,066	$	45,213
	Home equity loans(5)		—		1		—		2		9		10
	Credit cards		1,065		903		567		572		39,598		41,566
	Installment and other		771		289		15		659		31,654		32,714
	Commercial market loans		77		161		—		269		32,059		32,297

Total		$	2,500	$	1,914	$	582	$	2,289	$	147,386	$	151,800

Total Citigroup		$	10,496	$	9,903	$	7,877	$	8,414	$	414,436	$	441,492

(1): Excludes $1.7 billion of residential first mortgages that are guaranteed by U.S. government agencies.
(2): Excludes $5.0 billion of residential first mortgages that are guaranteed by U.S. government agencies.
(3): Loans less than 30 days past due are presented as current.
(4): Includes $1.4 billion of residential first mortgages recorded at fair value.
(5): Fixed rate home equity loans and loans extended under home equity lines of credit which are typically in junior lien positions.
(6): Excludes $1.6 billion of Consumer loans in SAP for which delinquency information is not available.

*In millions of dollars*		30-89 days past due(1)		³ 90 days past due(2)		90 days past due and accruing		Total non-accrual		Total current(3)(4)		Total loans(4)

In North America offices
	Residential first mortgages	$	4,311	$	5,668	$	5,405	$	5,679	$	81,597	$	98,579
	Home equity loans(5)		1,137		1,279		—		1,273		43,814		46,230
	Credit cards		3,290		3,207		3,207		—		117,496		123,993
	Installment and other		1,500		1,126		344		1,014		29,665		32,291
	Commercial market loans		172		157		—		574		9,952		10,281

Total		$	10,410	$	11,437	$	8,956	$	8,540	$	282,524	$	311,374

In offices outside North America
	Residential first mortgages	$	657	$	573	$	—	$	774	$	41,852	$	43,082
	Home equity loans(5)		2		4		—		6		188		194
	Credit cards		1,116		974		409		564		40,806		42,896
	Installment and other		823		291		41		635		30,790		31,904
	Commercial market loans		61		186		1		278		27,935		28,182

Total		$	2,659	$	2,028	$	451	$	2,257	$	141,571	$	146,258

In the U.S., independent credit agencies rate an individual's risk for assuming debt based on the individual's credit history and assign every consumer a credit score. These scores are often called "FICO scores" because most credit bureau scores used in the U.S. are produced from software developed by Fair Isaac Corporation. Scores range from a high of 900 (which indicates high credit quality) to 300. These scores are continually updated by the agencies based upon an individual's credit actions (e.g., taking out a loan, missed or late payments, etc.).

The following table provides details on the FICO scores attributable to Citi's U.S. Consumer loan portfolio as of June 30, 2011 and December 31, 2010 (commercial market loans are not included in the table since they are business-based and FICO scores are not a primary driver in their credit evaluation). FICO scores are updated monthly for substantially all of the portfolio or, otherwise, on a quarterly basis. As previously disclosed, during the first quarter of 2011, the cards businesses in the U.S. began using a more updated FICO model version to score customer accounts for substantially all of their loans. The change was made to incorporate a more recent version of FICO in order to improve the predictive strength of the score and to enhance Citi's ability to manage risk. In the first quarter, this change resulted in an increase in the percentage of balances with FICO scores equal to or greater than 660 and conversely lowered the percentage of balances with FICO scores lower than 620.

FICO Score Distribution in U.S. Portfolio(1)(2)		June 30, 2011

*In millions of dollars*		FICO
		Less than 620		³ 620 but less than 660		Equal to or greater than 660
Residential first mortgages		$	21,790	$	8,932	$	51,486
Home equity loans			7,780		4,014		30,947
Credit cards			10,318		10,758		89,299
Installment and other			7,188		3,582		10,070

	Total	$	47,076	$	27,286	$	181,802

FICO Score Distribution in U.S. Portfolio(1)(2)		December 31, 2010

*In millions of dollars*		FICO
		Less than 620		³ 620 but less than 660		Equal to or greater than 660
Residential first mortgages		$	24,794	$	9,095	$	50,589
Home equity loans			7,531		3,413		33,363
Credit cards			18,341		12,592		88,332
Installment and other			11,320		3,760		10,743

	Total	$	61,986	$	28,860	$	183,027

Loan to value (LTV) ratios are important credit indicators for U.S. mortgage loans. These ratios (loan balance divided by appraised value) are calculated at origination and updated by applying market price data.

The following tables provide details on the LTV ratios attributable to Citi's U.S. Consumer mortgage portfolios as of June 30, 2011 and December 31, 2010. LTV ratios are updated monthly using the most recent Core Logic HPI data available for substantially all of the portfolio applied at the Metropolitan Statistical Area level, if available; otherwise, at the state level. The remainder of the portfolio is updated in a similar manner using the Office of Federal Housing Enterprise Oversight indices.

LTV Distribution in U.S. Portfolio(1)(2)		June 30, 2011

*In millions of dollars*		LTV
		Less than or equal to 80%		> 80% but less than or equal to 100%		Greater than 100%
Residential first mortgages		$	33,772	$	22,601	$	25,800
Home equity loans			11,897		11,260		19,439

	Total	$	45,669	$	33,861	$	45,239

Impaired loans are those where Citigroup believes it is probable that it will not collect all amounts due according to the original contractual terms of the loan. Impaired Consumer loans include non-accrual commercial market loans as well as smaller-balance homogeneous loans whose terms have been modified due to the borrower's financial difficulties and Citigroup has granted a concession to the borrower. These modifications may include interest rate reductions and/or principal forgiveness. Impaired Consumer loans exclude smaller-balance homogeneous loans that have not been modified and are carried on a non-accrual basis, as well as substantially all loans modified pursuant to Citi's short-term modification programs (i.e., for periods of 12 months or less). At June 30, 2011, loans included in these short-term programs amounted to approximately $4 billion.

Valuation allowances for impaired Consumer are determined in accordance with ASC 310-10-35 considering all available evidence including, as appropriate, the present value of the expected future cash flows discounted at the loan's original contractual effective rate, the secondary market value of the loan and the fair value of collateral less disposal costs. The original contractual effective rate for credit card loans is the pre-modification rate, which may include interest rate increases under the original contractual agreement with the borrower.

The following tables present information about total impaired Consumer loans at June 30, 2011 and December 31, 2010, and for three- and six-month periods ended June 30, 2011 and June 30, 2010 for interest income recognized on impaired Consumer loans:

			June 30, 2011								Three Months Ended June 30, 2011(5)(6)		Six Months Ended June 30, 2011(5)(6)

*In millions of dollars*			Recorded investment(1)(2)		Unpaid principal balance		Related specific allowance(3)		Average carrying value(4)		Interest income recognized		Interest income recognized
	Mortgage and real estate
		Residential first mortgages	$	18,358	$	19,499	$	3,414	$	16,330	$	253	$	454
		Home equity loans		1,714		1,762		1,061		1,301		18		30
	Credit cards			6,326		6,394		2,984		5,767		101		198
	Installment and other
		Individual installment and other		2,739		2,782		1,335		3,288		82		152
		Commercial market loans		610		854		80		737		7		17

Total(7)			$	29,747	$	31,291	$	8,874	$	27,423	$	461	$	851

(1): Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount and direct write-downs and includes accrued interest only on credit card loans.
(2): $797 million of residential first mortgages, $7 million of home equity loans and $217 million of commercial market loans do not have a specific allowance.
(3): Included in the Allowance for loan losses.
(4): Average carrying value does not include related specific allowance.
(5): Includes amounts recognized on both an accrual and cash basis.
(6): Cash interest receipts on smaller-balance homogeneous loans are generally recorded as revenue. The interest recognition policy for commercial market loans is identical to that for Corporate loans, as described below.
(7): Prior to 2008, the Company's financial accounting systems did not separately track impaired smaller-balance, homogeneous Consumer loans whose terms were modified due to the borrowers' financial difficulties and it was determined that a concession was granted to the borrower. Smaller-balance consumer loans modified since January 1, 2008 amounted to $29.1 billion at June 30, 2011. However, information derived from Citi's risk management systems indicates that the amounts of outstanding modified loans, including those modified prior to 2008, approximated $30.4 billion at June 30, 2011.

			December 31, 2010

*In millions of dollars*			Recorded investment(1)(2)		Unpaid principal balance		Related specific allowance(3)		Average carrying value(4)
	Mortgage and real estate
		Residential first mortgages	$	16,225	$	17,287	$	2,783	$	13,606
		Home equity loans		1,205		1,256		393		1,010
	Credit cards			5,906		5,906		3,237		5,314
	Installment and other
		Individual installment and other		3,286		3,348		1,172		3,627
		Commercial market loans		706		934		145		909

Total(5)			$	27,328	$	28,731	$	7,730	$	24,466

(1): Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount and direct write-downs and includes accrued interest only on credit card loans.
(2): $1,050 million of residential first mortgages, $6 million of home equity loans and $323 million of commercial market loans do not have a specific allowance.
(3): Included in the Allowance for loan losses.
(4): Average carrying value does not include related specific allowance.
(5): Prior to 2008, the Company's financial accounting systems did not separately track impaired smaller-balance, homogeneous Consumer loans whose terms were modified due to the borrowers' financial difficulties and it was determined that a concession was granted to the borrower. Smaller-balance consumer loans modified since January 1, 2008 amounted to $26.6 billion at December 31, 2010. However, information derived from Citi's risk management systems indicates that the amounts of outstanding modified loans, including those modified prior to 2008, approximated $28.2 billion at December 31, 2010.

Corporate loans represent loans and leases managed by ICG or the SAP. The following table presents information by Corporate loan type as of June 30, 2011 and December 31, 2010:

*In millions of dollars*		June 30, 2011			December 31, 2010

Corporate
In U.S. offices
	Commercial and industrial	$	16,343		$	14,334
	Loans to financial institutions		28,905			29,813
	Mortgage and real estate(1)		20,596			19,693
	Installment, revolving credit and other(2)		14,105			12,640
	Lease financing		1,498			1,413

		$	81,447		$	77,893

In offices outside the U.S.
	Commercial and industrial	$	73,594		$	69,718
	Installment, revolving credit and other(2)		12,964			11,829
	Mortgage and real estate(1)		6,529			5,899
	Loans to financial institutions		27,361			22,620
	Lease financing		491			531
	Governments and official institutions		2,727			3,644

		$	123,666		$	114,241

Total Corporate loans		$	205,113		$	192,134
Net unearned income			(657	)		(972	)

Corporate loans, net of unearned income		$	204,456		$	191,162

During the six and three months ended June 30, 2011, the Company sold and/or reclassified $3.7 billion and $1.6 billion, respectively, of held-for-investment Corporate loans. The Company did not have significant purchases of loans classified as held-for-investment during the six and three months ended June 30, 2011.

Corporate loans are identified as impaired and placed on a cash (non-accrual) basis when it is determined, based on actual experience and a forward-looking assessment of the collectability of the loan in full, that the payment of interest or principal is doubtful or when interest or principal is 90 days past due, except when the loan is well collateralized and in the process of collection. Any interest accrued on impaired Corporate loans and leases is reversed at 90 days and charged against current earnings, and interest is thereafter included in earnings only to the extent actually received in cash. When there is doubt regarding the ultimate collectability of principal, all cash receipts are thereafter applied to reduce the recorded investment in the loan. While Corporate loans are generally managed based on their internally assigned risk rating (see further discussion below), the following tables present delinquency information by Corporate loan type as of June 30, 2011 and December 31, 2010:

*In millions of dollars*		30-89 days past due and accruing(1)		³ 90 days past due and accruing(1)		Total past due and accruing		Total non-accrual(2)		Total current(3)		Total loans

	Commercial and industrial	$	170	$	14	$	184	$	1,326	$	87,069	$	88,579
	Financial institutions		8		—		8		1,119		54,020		55,147
	Mortgage and real estate		435		85		520		1,911		24,569		27,000
	Leases		7		11		18		24		1,947		1,989
	Other		395		12		407		439		27,477		28,323
Loans at fair value													3,418

Total		$	1,015	$	122	$	1,137	$	4,819	$	195,082	$	204,456

(1): Corporate loans that are greater than 90 days past due are generally classified as non-accrual. Corporate loans are considered past due when principal or interest is contractually due but unpaid.
(2): Citi generally does not manage Corporate loans on a delinquency basis. Non-accrual loans generally include those loans that are ³ 90 days past due or those loans for which Citi believes, based on actual experience and a forward-looking assessment of the collectability of the loan in full that the payment of interest or principal is doubtful.
(3): Corporate loans are past due when principal or interest is contractually due but unpaid. Loans less than 30 days past due are presented as current.

*In millions of dollars*		30-89 days past due and accruing(1)		³ 90 days past due and accruing(1)		Total past due and accruing		Total non-accrual(2)		Total current(3)		Total loans

	Commercial and industrial	$	94	$	39	$	133	$	5,125	$	76,862	$	82,120
	Financial institutions		2		—		2		1,258		50,648		51,908
	Mortgage and real estate		376		20		396		1,782		22,892		25,070
	Leases		9		—		9		45		1,890		1,944
	Other		100		52		152		400		26,941		27,493
Loans at fair value													2,627

Total		$	581	$	111	$	692	$	8,610	$	179,233	$	191,162

(1): Corporate loans that are greater than 90 days past due are generally classified as non-accrual. Corporate loans are considered past due when principal or interest is contractually due but unpaid.
(2): Citi generally does not manage Corporate loans on a delinquency basis. Non-accrual loans generally include those loans that are ³ 90 days past due or those loans for which Citi believes, based on actual experience and a forward-looking assessment of the collectability of the loan in full, that the payment of interest or principal is doubtful.
(3): Corporate loans are past due when principal or interest is contractually due but unpaid. Loans less than 30 days past due are presented as current.

Citigroup has established a risk management process to monitor, evaluate and manage the principal risks associated with its Corporate loan portfolio. As part of its risk management process, Citi assigns numeric risk ratings to its Corporate loan facilities based on quantitative and qualitative assessments of the obligor and facility. These risk ratings are reviewed at least annually or more often if material events related to the obligor or facility warrant. Factors considered in assigning the risk ratings include: financial condition of the borrower, qualitative assessment of management and strategy, amount and sources of repayment, amount and type of collateral and guarantee arrangements, amount and type of any contingencies associated with the borrower, and the borrower's industry and geography.

The obligor risk ratings are defined by ranges of default probabilities. The facility risk ratings are defined by ranges of loss norms, which are the product of the probability of default and the loss given default. The investment grade rating categories are similar to the category BBB-/Baa3 and above as defined by S&P and Moody's. Loans classified according to the bank regulatory definitions as special mention, substandard and doubtful will have risk ratings within the non-investment grade categories.

Corporate Loans Credit Quality Indicators at June 30, 2011 and December 31, 2010

*In millions of dollars*			Recorded investment in loans(1) June 30, 2011		Recorded investment in loans(1) December 31, 2010

Investment grade(2)
		Commercial and industrial	$	59,731	$	51,042
		Financial institutions		49,136		47,310
		Mortgage and real estate		9,494		8,119
		Leases		1,099		1,204
		Other		23,322		21,844

Total investment grade			$	142,782	$	129,519

Non-investment grade(2)
	Accrual
		Commercial and industrial	$	27,521	$	25,992
		Financial institutions		4,892		3,412
		Mortgage and real estate		3,638		3,329
		Leases		866		695
		Other		4,563		4,316
	Non-accrual
		Commercial and industrial		1,326		5,125
		Financial institutions		1,119		1,258
		Mortgage and real estate		1,911		1,782
		Leases		24		45
		Other		439		400

Total non-investment grade			$	46,299	$	46,354

Private Banking loans managed on a delinquency basis(2)			$	11,957	$	12,662
Loans at fair value				3,418		2,627

Corporate loans, net of unearned income			$	204,456	$	191,162

Corporate loans and leases identified as impaired and placed on non-accrual status are written down to the extent that principal is judged to be uncollectible. Impaired collateral-dependent loans and leases, where repayment is expected to be provided solely by the sale of the underlying collateral and there are no other available and reliable sources of repayment, are written down to the lower of cost or collateral value. Cash-basis loans are returned to an accrual status when all contractual principal and interest amounts are reasonably assured of repayment and there is a sustained period of repayment performance, generally six months, in accordance with the contractual terms of the loan.

The following tables present non-accrual loan information by Corporate loan type at June 30, 2011 and December 31, 2010, respectively, and for the three- and six-month periods ended June 30, 2011 and June 30, 2010 for interest income recognized on non-accrual Corporate loans:

		June 30, 2011								Three Months Ended June 30, 2011		Six Months Ended June 30, 2011

*In millions of dollars*		Recorded investment(1)		Principal balance		Related specific allowance		Average carrying value(2)		Interest income recognized		Interest income recognized
Non-accrual corporate loans
	Commercial and industrial	$	1,326	$	1,845	$	247	$	3,498	$	16	$	24
	Loans to financial institutions		1,119		1,862		47		1,055		—		—
	Mortgage and real estate		1,911		2,138		204		1,914		4		7
	Lease financing		24		33		—		42		1		2
	Other		439		922		119		705		12		13

	Total non-accrual Corporate loans	$	4,819	$	6,800	$	617	$	7,214	$	33	$	46

		December 31, 2010

*In millions of dollars*		Recorded investment(1)		Principal balance		Related specific allowance		Average carrying value(2)
Non-accrual corporate loans
	Commercial and industrial	$	5,125	$	8,021	$	843	$	6,016
	Loans to financial institutions		1,258		1,835		259		883
	Mortgage and real estate		1,782		2,328		369		2,474
	Lease financing		45		71		—		55
	Other		400		948		218		1,205

	Total non-accrual Corporate loans	$	8,610	$	13,203	$	1,689	$	10,633

		June 30, 2011				December 31, 2010

*In millions of dollars*		Recorded investment(1)		Related specific allowance		Recorded investment(1)		Related specific allowance
Non-accrual Corporate loans with valuation allowances
	Commercial and industrial	$	686	$	247	$	4,257	$	843
	Loans to financial institutions		532		47		818		259
	Mortgage and real estate		956		204		1,008		369
	Other		270		119		241		218

	Total non-accrual Corporate loans with specific allowance	$	2,444	$	617	$	6,324	$	1,689

Non-accrual Corporate loans without specific allowance
	Commercial and industrial	$	640			$	868
	Loans to financial institutions		587				440
	Mortgage and real estate		955				774
	Lease financing		24				45
	Other		169				159

	Total non-accrual Corporate loans without specific allowance	$	2,375		N/A	$	2,286		N/A

Included in the Corporate and Consumer loan outstanding tables above are purchased distressed loans, which are loans that have evidenced significant credit deterioration subsequent to origination but prior to acquisition by Citigroup. In accordance with SOP 03-3 (codified as ASC 310-30), the difference between the total expected cash flows for these loans and the initial recorded investment is recognized in income over the life of the loans using a level yield. Accordingly, these loans have been excluded from the impaired loan table information presented above. In addition, per SOP 03-3, subsequent decreases in the expected cash flows for a purchased distressed loan require a build of an allowance so the loan retains its level yield. However, increases in the expected cash flows are first recognized as a reduction of any previously established allowance and then recognized as income prospectively over the remaining life of the loan by increasing the loan's level yield. Where the expected cash flows cannot be reliably estimated, the purchased distressed loan is accounted for under the cost recovery method.