EX-99 3 a2132252zex-99.htm EXHIBIT 99
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Exhibit 99.1

         GRAPHIC


CITIGROUP—QUARTERLY FINANCIAL DATA SUPPLEMENT

 
  Page Number
Citigroup Consolidated    
  Financial Summary   1
  Segment Income from Continuing Operations:    
    Product View   2
    Regional View   3
  Segment Net Revenues:    
    Product View   4
    Regional View   5
Segment Detail    
  Global Consumer:    
    Cards    
      Global Cards   6
      North America Cards   7
      International Cards   8
    Consumer Finance    
      Global Consumer Finance   9
      North America Consumer Finance   10
      International Consumer Finance   11
    Retail Banking    
      Global Retail Banking   12
      North America Retail Banking   13
      International Retail Banking   14
   
Global Corporate and Investment Bank:

 

 
      Income Statement   15
      Capital Markets and Banking   16
      Transaction Services   17
   
Private Client Services

 

18
   
Global Investment Management:

 

 
      Life Insurance and Annuities   19
      Private Bank   20
      Asset Management   21
   
Proprietary Investment Activities

 

22

Citigroup Supplemental Detail

 

 
    Consolidated Statement of Income   23
    Consolidated Balance Sheet   24
    Return on Capital   25

GRAPHIC

CITIGROUP—FINANCIAL SUMMARY
(In millions of dollars, except per share amounts)

Citigroup, the preeminent global financial services company which has 200 million
customer accounts and does business in more than 100 countries, provides consumers, corporations,
governments and institutions a complete range of financial products and services.

 
  1Q
2002

  2Q
2002

  3Q
2002

  4Q
2002

  1Q
2003

  2Q
2003

  3Q
2003

  4Q
2003

  4Q 2003
vs.
4Q 2002
Increase/
(Decrease)

  Full
Year
2001

  Full
Year
2002

  Full
Year
2003

  FY 2003 vs.
FY 2002
Increase/
(Decrease)

Income from Continuing Operations   $ 3,484   $ 3,829   $ 3,706   $ 2,429   $ 4,103   $ 4,299   $ 4,691   $ 4,760   96%   $ 13,229   $ 13,448   $ 17,853   33%
Discontinued Operations, After-tax     1,406     255     214                             1,055     1,875        
Cumulative Effect of Accounting Change     (47 )                                   (158 )   (47 )      
   
 
 
 
 
 
 
 
     
 
 
   
Net Income   $ 4,843   $ 4,084   $ 3,920   $ 2,429   $ 4,103   $ 4,299   $ 4,691   $ 4,760   96%   $ 14,126   $ 15,276   $ 17,853   17%
   
 
 
 
 
 
 
 
     
 
 
   
Basic Earnings Per Share:                                                                          
Income from Continuing Operations   $ 0.68   $ 0.75   $ 0.73   $ 0.48   $ 0.80   $ 0.84   $ 0.92   $ 0.93   94%   $ 2.61   $ 2.63   $ 3.49   33%
   
 
 
 
 
 
 
 
     
 
 
   
Net Income   $ 0.94   $ 0.80   $ 0.77   $ 0.48   $ 0.80   $ 0.84   $ 0.92   $ 0.93   94%   $ 2.79   $ 2.99   $ 3.49   17%
   
 
 
 
 
 
 
 
     
 
 
   
Weighted average common shares applicable to Basic EPS     5,110.5     5,096.7     5,036.6     5,068.0     5,094.9     5,085.5     5,096.8     5,096.1         5,031.7     5,078.0     5,093.3    
   
 
 
 
 
 
 
 
     
 
 
   
Preferred Dividends—Basic   $ 21   $ 21   $ 21   $ 20   $ 20   $ 17   $ 17   $ 17       $ 110   $ 83   $ 71    
   
 
 
 
 
 
 
 
     
 
 
   
Diluted Earnings Per Share:                                                                          
Income from Continuing Operations   $ 0.66   $ 0.73   $ 0.72   $ 0.47   $ 0.79   $ 0.83   $ 0.90   $ 0.91   94%   $ 2.55   $ 2.59   $ 3.42   32%
   
 
 
 
 
 
 
 
     
 
 
   
Net Income   $ 0.93   $ 0.78   $ 0.76   $ 0.47   $ 0.79   $ 0.83   $ 0.90   $ 0.91   94%   $ 2.72   $ 2.94   $ 3.42   16%
   
 
 
 
 
 
 
 
     
 
 
   
Adjusted weighted average common shares applicable to Diluted EPS     5,209.8     5,185.8     5,110.5     5,158.6     5,168.7     5,184.0     5,206.5     5,215.2         5,147.0     5,166.2     5,193.6    
   
 
 
 
 
 
 
 
     
 
 
   
Preferred Dividends—Diluted   $ 21   $ 21   $ 21   $ 20   $ 20   $ 17   $ 17   $ 17       $ 110   $ 83   $ 71    
   
 
 
 
 
 
 
 
     
 
 
   
Common Shares Outstanding, at period end     5,165.4     5,118.1     5,062.0     5,140.7     5,148.0     5,150.8     5,158.7     5,156.9         5,148.7     5,140.7     5,156.9    
   
 
 
 
 
 
 
 
     
 
 
   
Tier 1 Capital Ratio     9.13 %   9.20 %   9.20 %   8.47 %   8.67 %   9.02 %   9.49 %   8.91 %       8.42 %   8.47 %   8.91 %  
   
 
 
 
 
 
 
 
     
 
 
   
Total Capital Ratio     11.59 %   11.75 %   12.02 %   11.25 %   11.57 %   11.94 %   12.59 %   12.04 %       10.92 %   11.25 %   12.04 %  
   
 
 
 
 
 
 
 
     
 
 
   
Leverage Ratio     5.89 %   5.93 %   5.58 %   5.67 %   5.46 %   5.61 %   5.81 %   5.56 %       5.64 %   5.67 %   5.56 %  
   
 
 
 
 
 
 
 
     
 
 
   
Total Assets, at period end (in billions)   $ 1,058.1   $ 1,083.7   $ 1,032.0   $ 1,097.6   $ 1,137.4   $ 1,187.4   $ 1,209.3   $ 1,264.0       $ 1,051.9   $ 1,097.6   $ 1,264.0    
   
 
 
 
 
 
 
 
     
 
 
   
Stockholders' Equity, at period end (in billions)   $ 83.6   $ 85.7   $ 80.8   $ 86.7   $ 87.3   $ 93.3   $ 95.3   $ 98.0       $ 81.2   $ 86.7   $ 98.0    
   
 
 
 
 
 
 
 
     
 
 
   
Equity and Trust Securities, at period end (in billions)   $ 90.3   $ 92.5   $ 86.9   $ 92.9   $ 94.0   $ 100.0   $ 102.1   $ 104.1       $ 88.4   $ 92.9   $ 104.1    
   
 
 
 
 
 
 
 
     
 
 
   
Book Value Per Share, at period end   $ 15.92   $ 16.47   $ 15.68   $ 16.60   $ 16.75   $ 17.90   $ 18.25   $ 18.79       $ 15.48   $ 16.60   $ 18.79    
   
 
 
 
 
 
 
 
     
 
 
   
Return on Common Equity (Net Income)     24.0 %   19.5 %   19.1 %   11.7 %   19.3 %   19.2 %   20.2 %   19.9 %       19.7 %   18.6 %   19.8 %  
   
 
 
 
 
 
 
 
     
 
 
   
*
Preliminary

Reclassified to conform to the current period's presentation.

1


LOGO

CITIGROUP—INCOME FROM CONTINUING OPERATIONS
PRODUCT VIEW
(In millions of dollars)

 
  1Q
2002

  2Q
2002

  3Q
2002

  4Q
2002

  1Q
2003

  2Q
2003

  3Q
2003

  4Q
2003

  4Q 2003 vs.
4Q 2002 Increase/
(Decrease)

  Full
Year
2001

  Full
Year
2002

  Full
Year
2003

  FY 2003 vs.
FY 2002 Increase/
(Decrease)

Global Consumer:                                                                          
  Cards   $ 583   $ 718   $ 832   $ 910   $ 717   $ 758   $ 980   $ 1,135   25%   $ 2,583   $ 3,043   $ 3,590   18%
  Consumer Finance     542     583     554     579     503     521     476     479   (17)%     1,851     2,258     1,979   (12)%
  Retail Banking     648     603     818     828     930     1,005     1,063     1,048   27%     2,462     2,897     4,046   40%
  Other     (36 )   (14 )   (63 )   (41 )   (28 )   (43 )   (30 )   (23 ) 44%     (217 )   (154 )   (124 ) 19%
   
 
 
 
 
 
 
 
     
 
 
   
    Total Global Consumer     1,737     1,890     2,141     2,276     2,122     2,241     2,489     2,639   16%     6,679     8,044     9,491   18%
   
 
 
 
 
 
 
 
     
 
 
   
Global Corporate and Investment Bank:                                                                          
  Capital Markets and Banking     1,057     1,150     911     877     1,203     1,174     1,162     1,103   26%     3,859     3,995     4,642   16%
  Transaction Services     92     223     130     124     191     180     196     178   44%     464     569     745   31%
  Other(1)     (22 )   (34 )   (10 )   (1,326 )   7     (10 )   (5 )   (8 ) 99%     35     (1,392 )   (16 ) 99%
   
 
 
 
 
 
 
 
     
 
 
   
    Total Global Corporate and Investment Bank     1,127     1,339     1,031     (325 )   1,401     1,344     1,353     1,273   NM     4,358     3,172     5,371   69%
   
 
 
 
 
 
 
 
     
 
 
   
Private Client Services     223     229     192     177     162     185     206     239   35%     905     821     792   (4)%

Global Investment Management:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
  Life Insurance and Annuities     220     140     89     193     244     200     163     185   (4)%     853     642     792   23%
  Private Bank     113     114     114     120     125     139     143     144   20%     358     461     551   20%
  Asset Management     75     96     93     87     83     82     57     102   17%     234     351     324   (8)%
   
 
 
 
 
 
 
 
     
 
 
   
    Total Global Investment Management     408     350     296     400     452     421     363     431   8%     1,445     1,454     1,667   15%
   
 
 
 
 
 
 
 
     
 
 
   
Proprietary Investment Activities     87     (21 )   (82 )   (34 )   38     63     128     137   NM     485     (50 )   366   NM

Corporate/Other

 

 

(98

)

 

42

 

 

128

 

 

(65

)

 

(72

)

 

45

 

 

152

 

 

41

 

NM

 

 

(643

)

 

7

 

 

166

 

NM
   
 
 
 
 
 
 
 
     
 
 
   
Income From Continuing Operations     3,484     3,829     3,706     2,429     4,103     4,299     4,691     4,760   96%     13,229     13,448     17,853   33%
   
 
 
 
 
 
 
 
     
 
 
   
Discontinued Operations     1,406     255     214                             1,055     1,875        
Cumulative Effect of Accounting Change     (47 )                                   (158 )   (47 )      
   
 
 
 
 
 
 
 
     
 
 
   
Net Income   $ 4,843   $ 4,084   $ 3,920   $ 2,429   $ 4,103   $ 4,299   $ 4,691   $ 4,760   96%   $ 14,126   $ 15,276   $ 17,853   17%
   
 
 
 
 
 
 
 
     
 
 
   
(1)
The 2002 fourth quarter includes a $1.3 billion after-tax charge related to the establishment of reserves for regulatory settlements and related civil litigation.

NM Not meaningful

Reclassified to conform to the current period's presentation.

2


LOGO

CITIGROUP—INCOME FROM CONTINUING OPERATIONS
REGIONAL VIEW
(In millions of dollars)

 
  1Q
2002

  2Q
2002

  3Q
2002

  4Q
2002

  1Q
2003

  2Q
2003

  3Q
2003

  4Q
2003

  4Q 2003 vs.
4Q 2002 Increase/
(Decrease)

  Full
Year
2001

  Full
Year
2002

  Full
Year
2003

  FY 2003 vs.
FY 2002 Increase/
(Decrease)

North America (excluding Mexico)(1)                                                                          
  Consumer   $ 1,294   $ 1,295   $ 1,396   $ 1,493   $ 1,473   $ 1,515   $ 1,691   $ 1,926   29%   $ 4,587   $ 5,478   $ 6,605   21%
  Corporate     692     615     696     (992 )   661     579     604     698   NM     1,943     1,011     2,542   NM
  Private Client Services     223     229     192     177     162     185     206     239   35%     905     821     792   (4)%
  Investment Management     356     221     203     319     356     307     368     301   (6)%     1,198     1,099     1,332   21%
   
 
 
 
 
 
 
 
     
 
 
   
    Total North America (excluding Mexico)     2,565     2,360     2,487     997     2,652     2,586     2,869     3,164   NM     8,633     8,409     11,271   34%
   
 
 
 
 
 
 
 
     
 
 
   
Mexico                                                                          
  Consumer     7     56     141     132     118     172     168     166   26%     (25 )   336     624   86%
  Corporate     185     110     50     78     107     74     120     106   36%     199     423     407   (4)%
  Investment Management     21     43     30     36     39     44     59     61   69%     23     130     203   56%
   
 
 
 
 
 
 
 
     
 
 
   
    Total Mexico     213     209     221     246     264     290     347     333   35%     197     889     1,234   39%
   
 
 
 
 
 
 
 
     
 
 
   
Europe, Middle East and Africa (EMEA)                                                                          
  Consumer     137     135     162     221     149     155     189     191   (14)%     410     655     684   4%
  Corporate     120     202     102     331     239     329     233     118   (64)%     790     755     919   22%
  Investment Management     (4 )   7     3     13     (3 )   2     6     (1 ) NM     35     19     4   (79)%
   
 
 
 
 
 
 
 
     
 
 
   
    Total EMEA     253     344     267     565     385     486     428     308   (45)%     1,235     1,429     1,607   12%
   
 
 
 
 
 
 
 
     
 
 
   
Japan                                                                          
  Consumer     245     277     279     230     176     195     106     106   (54)%     999     1,031     583   (43)%
  Corporate     30     4     94     (4 )   40     14     54     54   NM     120     124     162   31%
  Investment Management     16     16     11     13     17     20     25     27   NM     34     56     89   59%
   
 
 
 
 
 
 
 
     
 
 
   
    Total Japan     291     297     384     239     233     229     185     187   (22)%     1,153     1,211     834   (31)%
   
 
 
 
 
 
 
 
     
 
 
   
Asia (excluding Japan)                                                                          
  Consumer     154     157     185     194     186     198     212     215   11%     646     690     811   18%
  Corporate     199     201     167     161     183     193     196     203   26%     712     728     775   6%
  Investment Management     28     28     27     30     32     38     60     38   27%     82     113     168   49%
   
 
 
 
 
 
 
 
     
 
 
   
    Total Asia     381     386     379     385     401     429     468     456   18%     1,440     1,531     1,754   15%
   
 
 
 
 
 
 
 
     
 
 
   
Latin America                                                                          
  Consumer     (100 )   (30 )   (22 )   6     20     6     123     35   NM     62     (146 )   184   NM
  Corporate     (99 )   207     (78 )   101     171     155     146     94   (7)%     594     131     566   NM
  Investment Management     (9 )   35     22     (11 )   11     10     (155 )   5   NM     73     37     (129 ) NM
   
 
 
 
 
 
 
 
     
 
 
   
    Total Latin America     (208 )   212     (78 )   96     202     171     114     134   40%     729     22     621   NM
   
 
 
 
 
 
 
 
     
 
 
   
Proprietary Investment Activities     87     (21 )   (82 )   (34 )   38     63     128     137   NM     485     (50 )   366   NM
Corporate/Other     (98 )   42     128     (65 )   (72 )   45     152     41   NM     (643 )   7     166   NM
   
 
 
 
 
 
 
 
     
 
 
   
Income From Continuing Operations     3,484     3,829     3,706     2,429     4,103     4,299     4,691     4,760   96%     13,229     13,448     17,853   33%
   
 
 
 
 
 
 
 
     
 
 
   
  Discontinued Operations     1,406     255     214                             1,055     1,875        
  Cumulative Effect of Accounting Change     (47 )                                   (158 )   (47 )      
   
 
 
 
 
 
 
 
     
 
 
   
Net Income   $ 4,843   $ 4,084   $ 3,920   $ 2,429   $ 4,103   $ 4,299   $ 4,691   $ 4,760   96%   $ 14,126   $ 15,276   $ 17,853   17%
   
 
 
 
 
 
 
 
     
 
 
   
(1)
Excludes Proprietary Investment Activities and Corporate/Other.

NM Not meaningful

Reclassified to conform to the current period's presentation.

3


GRAPHIC

CITIGROUP—NET REVENUES
PRODUCT VIEW
(In millions of dollars)

 
  1Q
2002

  2Q
2002

  3Q
2002

  4Q
2002

  1Q
2003

  2Q
2003

  3Q
2003

  4Q
2003

  4Q 2003 vs.
4Q 2002 Increase/
(Decrease)

  Full
Year
2001

  Full
Year
2002

  Full
Year
2003

  FY 2003 vs.
FY 2002 Increase/
(Decrease)

Global Consumer:                                                                          
  Cards   $ 3,130   $ 3,203   $ 3,689   $ 3,615   $ 3,306   $ 3,296   $ 3,535   $ 4,473   24%   $ 12,079   $ 13,637   $ 14,610   7%
  Consumer Finance     2,350     2,473     2,485     2,591     2,560     2,452     2,513     2,558   (1)%     8,923     9,899     10,083   2%
  Retail Banking     3,503     3,345     3,482     3,651     3,898     4,179     4,103     4,038   11%     12,488     13,981     16,218   16%
  Other     (9 )   60     (7 )   98     21     12     9     17   (83)%     (102 )   142     59   (58)%
   
 
 
 
 
 
 
 
     
 
 
   
    Total Global Consumer     8,974     9,081     9,649     9,955     9,785     9,939     10,160     11,086   11%     33,388     37,659     40,970   9%
   
 
 
 
 
 
 
 
     
 
 
   
Global Corporate and Investment Bank:                                                                          
  Capital Markets and Banking     4,378     4,242     3,671     3,453     4,193     4,550     3,846     3,856   12%     16,065     15,744     16,445   4%
  Transaction Services     862     973     913     890     904     896     882     906   2%     3,646     3,638     3,588  
  Other     (99 )   (104 )   (57 )   43     (11 )   (9 )   2     6   (86)%     (203 )   (217)     (12)   94%
   
 
 
 
 
 
 
 
     
 
 
   
    Total Global Corporate and Investment Bank     5,141     5,111     4,527     4,386     5,086     5,437     4,730     4,768   9%     19,508     19,165     20,021   4%
   
 
 
 
 
 
 
 
     
 
 
   
Private Client Services     1,517     1,560     1,436     1,352     1,333     1,454     1,493     1,564   16%     6,132     5,865     5,844  

Global Investment Management:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
  Life Insurance and Annuities     1,027     1,039     935     1,114     1,146     1,179     1,389     1,298   17%     4,405     4,115     5,012   22%
  Private Bank     427     428     410     436     460     521     510     505   16%     1,526     1,701     1,996   17%
  Asset Management     432     437     417     412     367     378     421     467   13%     1,775     1,698     1,633   (4)%
   
 
 
 
 
 
 
 
     
 
 
   
    Total Global Investment Management     1,886     1,904     1,762     1,962     1,973     2,078     2,320     2,270   16%     7,706     7,514     8,641   15%
   
 
 
 
 
 
 
 
     
 
 
   
Proprietary Investment Activities     193     28     (6 )   32     153     225     510     334   NM     916     247     1,222   NM

Corporate / Other

 

 

87

 

 

309

 

 

276

 

 

186

 

 

206

 

 

221

 

 

185

 

 

132

 

(29)%

 

 

(283

)

 

858

 

 

744

 

(13)%
   
 
 
 
 
 
 
 
     
 
 
   
Total Net Revenues   $ 17,798   $ 17,993   $ 17,644   $ 17,873   $ 18,536   $ 19,354   $ 19,398   $ 20,154   13%   $ 67,367   $ 71,308   $ 77,442   9%
   
 
 
 
 
 
 
 
     
 
 
   
Managed Basis Net Revenues (1)   $ 18,819   $ 19,074   $ 18,604   $ 18,934   $ 19,638   $ 20,562   $ 20,608   $ 21,384   13%   $ 70,821   $ 75,431   $ 82,192   9%
   
 
 
 
 
 
 
 
     
 
 
   
(1)
Segment net revenues disclosed above are prepared on an owned basis in accordance with Generally Accepted Accounting Principles (GAAP). The managed basis disclosures treat the receivables as if they had not been securitized and are still on our balance sheet, reflecting the interest revenue and expense associated with the portfolio, as well as the credit costs incurred. Although a managed basis presentation is not in conformity with GAAP, the Company believes it provides a representation of performance and key indicators of the credit card business that is consistent with the way the business is managed. For a reconciliation of managed basis revenue to GAAP revenues, see the Cards business on page 6.

NM
Not meaningful

Reclassified to conform to the current period's presentation.

4


GRAPHIC

CITIGROUP—NET REVENUES
REGIONAL VIEW
(In millions of dollars)

 
  1Q
2002

  2Q
2002

  3Q
2002

  4Q
2002

  1Q
2003

  2Q
2003

  3Q
2003

  4Q
2003

  4Q 2003 vs.
4Q 2002 Increase/
(Decrease)

  Full
Year
2001

  Full
Year
2002

  Full
Year
2003

  FY 2003 vs.
FY 2002 Increase/
(Decrease)

North America (excluding Mexico) (1)                                                                          
  Consumer   $ 5,919   $ 6,005   $ 6,344   $ 6,598   $ 6,520   $ 6,594   $ 6,755   $ 7,524   14%   $ 22,402   $ 24,866   $ 27,393   10%
  Corporate     2,640     2,425     2,090     1,708     2,440     2,576     2,047     1,815   6%     8,914     8,863     8,878  
  Private Client Services     1,517     1,560     1,436     1,352     1,333     1,454     1,493     1,564   16%     6,132     5,865     5,844  
  Investment Management     1,392     1,324     1,272     1,456     1,413     1,449     1,798     1,587   9%     5,819     5,444     6,247   15%
   
 
 
 
 
 
 
 
     
 
 
   
    Total North America (excluding Mexico)     11,468     11,314     11,142     11,114     11,706     12,073     12,093     12,490   12%     43,267     45,038     48,362   7%
   
 
 
 
 
 
 
 
     
 
 
   
Mexico                                                                          
  Consumer     575     610     623     545     585     686     575     658   21%     1,221     2,353     2,504   6%
  Corporate     301     202     137     181     166     179     161     202   12%     561     821     708   (14)%
  Investment Management     144     170     123     129     135     139     150     165   28%     332     566     589   4%
   
 
 
 
 
 
 
 
     
 
 
   
    Total Mexico     1,020     982     883     855     886     1,004     886     1,025   20%     2,114     3,740     3,801   2%
   
 
 
 
 
 
 
 
     
 
 
   
Europe, Middle East and Africa (EMEA)                                                                          
  Consumer     725     788     832     964     904     942     1,017     1,094   13%     2,639     3,309     3,957   20%
  Corporate     1,117     1,315     1,175     1,388     1,387     1,478     1,337     1,528   10%     5,246     4,995     5,730   15%
  Investment Management     95     109     103     123     120     132     138     172   40%     414     430     562   31%
   
 
 
 
 
 
 
 
     
 
 
   
    Total EMEA     1,937     2,212     2,110     2,475     2,411     2,552     2,492     2,794   13%     8,299     8,734     10,249   17%
   
 
 
 
 
 
 
 
     
 
 
   
Japan                                                                          
  Consumer     824     965     1,057     1,002     915     813     823     823   (18)%     3,496     3,848     3,374   (12)%
  Corporate     73     39     180     41     73     105     153     189   NM     362     333     520   56%
  Investment Management     67     70     64     70     75     85     94     82   17%     222     271     336   24%
   
 
 
 
 
 
 
 
     
 
 
   
    Total Japan     964     1,074     1,301     1,113     1,063     1,003     1,070     1,094   (2)%     4,080     4,452     4,230   (5)%
   
 
 
 
 
 
 
 
     
 
 
   
Asia (excluding Japan)                                                                          
  Consumer     610     636     667     690     682     723     755     781   13%     2,441     2,603     2,941   13%
  Corporate     618     642     601     552     593     631     676     694   26%     2,473     2,413     2,594   8%
  Investment Management     102     106     99     125     132     161     163     165   32%     371     432     621   44%
   
 
 
 
 
 
 
 
     
 
 
   
  Total Asia     1,330     1,384     1,367     1,367     1,407     1,515     1,594     1,640   20%     5,285     5,448     6,156   13%
   
 
 
 
 
 
 
 
     
 
 
   
Latin America                                                                          
  Consumer     321     77     126     156     179     181     235     206   32%     1,189     680     801   18%
  Corporate     392     488     344     516     427     468     356     340   (34)%     1,952     1,740     1,591   (9)%
  Investment Management     86     125     101     59     98     112     (23 )   99   68%     548     371     286   (23%)
   
 
 
 
 
 
 
 
     
 
 
   
    Total Latin America     799     690     571     731     704     761     568     645   (12)%     3,689     2,791     2,678   (4)%
   
 
 
 
 
 
 
 
     
 
 
   
Proprietary Investment Activities     193     28     (6 )   32     153     225     510     334   NM     916     247     1,222   NM
Corporate / Other     87     309     276     186     206     221     185     132   (29)%     (283 )   858     744   (13)%
   
 
 
 
 
 
 
 
     
 
 
   
Total Net Revenues   $ 17,798   $ 17,993   $ 17,644   $ 17,873   $ 18,536   $ 19,354   $ 19,398   $ 20,154   13%   $ 67,367   $ 71,308   $ 77,442   9%
   
 
 
 
 
 
 
 
     
 
 
   
(1)
Excludes Proprietary Investment Activities and Corporate / Other.

NM
Not meaningful

Reclassified to conform to the current period's presentation.

5


GRAPHIC

GLOBAL CONSUMER
CARDS
(In millions of dollars)

 
  1Q
2002

  2Q
2002

  3Q
2002

  4Q
2002

  1Q
2003

  2Q
2003

  3Q
2003

  4Q
2003

  4Q 2003 vs.
4Q 2002 Increase/
(Decrease)

  Full
Year
2001

  Full
Year
2002

  Full
Year
2003

  FY 2003 vs.
FY 2002 Increase/
(Decrease)

Total Revenues, Net of Interest Expense   $ 3,130   $ 3,203   $ 3,689   $ 3,615   $ 3,306   $ 3,296   $ 3,535   $ 4,473   24%   $ 12,079   $ 13,637   $ 14,610   7%
Effect of Securitization Activities     1,013     1,081     960     1,061     1,102     1,208     1,210     1,230   16%     3,454     4,115     4,750   15%
   
 
 
 
 
 
 
 
     
 
 
   
  Adjusted Revenues, Net of Interest Expense (1)     4,143     4,284     4,649     4,676     4,408     4,504     4,745     5,703   22%     15,533     17,752     19,360   9%
   
 
 
 
 
 
 
 
     
 
 
   
Total Operating Expenses     1,327     1,381     1,418     1,409     1,446     1,463     1,508     1,810   28%     5,422     5,535     6,227   13%
   
 
 
 
 
 
 
 
     
 
 
   
Provision for Credit Losses     897     729     978     806     774     678     540     943   17%     2,593     3,410     2,935   (14)%
Effect of Securitization Activities     1,013     1,081     960     1,061     1,102     1,208     1,210     1,230   16%     3,454     4,115     4,750   15%
   
 
 
 
 
 
 
 
     
 
 
   
  Adjusted Provision for Credit Losses (1)     1,910     1,810     1,938     1,867     1,876     1,886     1,750     2,173   16%     6,047     7,525     7,685   2%
   
 
 
 
 
 
 
 
     
 
 
   
Income Before Taxes     906     1,093     1,293     1,400     1,086     1,155     1,487     1,720   23%     4,064     4,692     5,448   16%
Income Taxes     323     375     461     490     369     397     507     585   19%     1,481     1,649     1,858   13%
   
 
 
 
 
 
 
 
     
 
 
   
Income from Continuing Operations   $ 583   $ 718   $ 832   $ 910   $ 717   $ 758   $ 980   $ 1,135   25%   $ 2,583   $ 3,043   $ 3,590   18%
   
 
 
 
 
 
 
 
     
 
 
   
Average Assets (in billions of dollars)   $ 57   $ 60   $ 66   $ 70   $ 68   $ 62   $ 64   $ 85   21%   $ 60   $ 63   $ 70   11%
Return on Assets     4.15 %   4.80 %   5.00 %   5.16 %   4.28 %   4.90 %   6.08 %   5.30 %       4.31 %   4.83 %   5.13 %  
Return on Managed Assets     1.95 %   2.40 %   2.56 %   2.76 %   2.17 %   2.32 %   2.90 %   2.85 %       1.63 %   2.47 %   2.70 %  
Return on Risk Capital                                                                     82 %  
(1)
The abbreviated income statement presented above is prepared on a managed basis (a non-GAAP measure), and includes the effect of securitizations in Adjusted Revenues, Net of Interest Expense and Adjusted Provision for Credit Losses. This income statement reconciles to Income from Continuing Operations which is a GAAP measure. Securitization changes Citigroup's role from that of a lender to that of a loan servicer and removes the receivables from Citigroup's balance sheet. For securitized receivables, amounts that would otherwise be reported as net interest revenue, fee and commission revenue, and credit losses are instead components of the servicing fees earned. However, Citigroup's exposure to credit losses on the securitized receivables is contractually limited to the cash flows from the receivables. The managed basis disclosures treat the receivables as if they had not been securitized and are still on the Company's balance sheet, with related income statement amounts reported as net interest revenue, fee and commission revenue, and credit losses. Although a managed basis presentation is not in conformity with GAAP, the Company believes it provides a representation of performance and key indicators of the credit card business that is consistent with the way management reviews operating performance and allocates resources. Furthermore, investors utilize information about the credit quality of the entire managed portfolio as the results of both the held and securitized portfolios impact the overall performance of the cards business.

Reclassified to conform to the current period's presentation.

6


GRAPHIC

GLOBAL CONSUMER
CARDS
NORTH AMERICA CARDS
(In millions of dollars)

 
  1Q
2002

  2Q
2002

  3Q
2002

  4Q
2002

  1Q
2003

  2Q
2003

  3Q
2003

  4Q
2003

  4Q 2003 vs.
4Q 2002 Increase/
(Decrease)

  Full
Year
2001

  Full
Year
2002

  Full
Year
2003

  FY 2003 vs.
FY 2002 Increase/
(Decrease)

Total Revenues, Net of Interest Expense   $ 2,593   $ 2,633   $ 3,118   $ 3,020   $ 2,707   $ 2,689   $ 2,861   $ 3,731   24%   $ 9,979   $ 11,364   $ 11,988   5%
Effect of Securitization Activities     1,013     1,081     960     1,061     1,102     1,208     1,210     1,230   16%     3,454     4,115     4,750   15%
   
 
 
 
 
 
 
 
     
 
 
   
  Adjusted Revenues, Net of Interest Expense (1)     3,606     3,714     4,078     4,081     3,809     3,897     4,071     4,961   22%     13,433     15,479     16,738   8%
   
 
 
 
 
 
 
 
     
 
 
   
Total Operating Expenses     1,045     1,079     1,143     1,121     1,134     1,160     1,179     1,387   24%     4,280     4,388     4,860   11%
   
 
 
 
 
 
 
 
     
 
 
   
Provision for Credit Losses     668     638     862     675     638     544     443     809   20%     2,192     2,843     2,434   (14)%
Effect of Securitization Activities     1,013     1,081     960     1,061     1,102     1,208     1,210     1,230   16%     3,454     4,115     4,750   15%
   
 
 
 
 
 
 
 
     
 
 
   
  Adjusted Provision for Credit Losses (1)     1,681     1,719     1,822     1,736     1,740     1,752     1,653     2,039   17%     5,646     6,958     7,184   3%
   
 
 
 
 
 
 
 
     
 
 
   
Income Before Taxes     880     916     1,113     1,224     935     985     1,239     1,535   25%     3,507     4,133     4,694   14%
Income Taxes     318     313     398     430     317     336     424     525   22%     1,274     1,459     1,602   10%
   
 
 
 
 
 
 
 
     
 
 
   
Income from Continuing Operations   $ 562   $ 603   $ 715   $ 794   $ 618   $ 649   $ 815   $ 1,010   27%   $ 2,233   $ 2,674   $ 3,092   16%
   
 
 
 
 
 
 
 
     
 
 
   
Average Assets (in billions of dollars)   $ 46   $ 49   $ 54   $ 58   $ 55   $ 49   $ 51   $ 70   21%   $ 50   $ 52   $ 56   8%
Return on Assets     4.95 %   4.94 %   5.25 %   5.43 %   4.56 %   5.31 %   6.34 %   5.72 %       4.47 %   5.17 %   5.52 %  
Return on Managed Assets     2.07 %   2.22 %   2.42 %   2.65 %   2.07 %   2.21 %   2.67 %   2.80 %       1.56 %   2.39 %   2.58 %  
(1)
The abbreviated income statement presented above is prepared on a managed basis (a non-GAAP measure), and includes the effect of securitizations in Adjusted Revenues, Net of Interest Expense and Adjusted Provision for Credit Losses. This income statement reconciles to Income from Continuing Operations which is a GAAP measure. For a discussion of managed basis reporting see the Cards business on Page 6.

NM
Not meaningful

Reclassified to conform to the current period's presentation.

7


GRAPHIC

GLOBAL CONSUMER
CARDS
INTERNATIONAL CARDS
(In millions of dollars)

 
  1Q
2002

  2Q
2002

  3Q
2002

  4Q
2002

  1Q
2003

  2Q
2003

  3Q
2003

  4Q
2003

  4Q 2003 vs.
4Q 2002 Increase/
(Decrease)

  Full
Year
2001

  Full
Year
2002

  Full
Year
2003

  FY 2003 vs.
FY 2002 Increase/
(Decrease)

Total Revenues,
Net of Interest
Expense
  $ 537   $ 570   $ 571   $ 595   $ 599   $ 607   $ 674   $ 742   25%   $ 2,100   $ 2,273   $ 2,622   15%
Total Operating Expenses     282     302     275     288     312     303     329     423   47%     1,142     1,147     1,367   19%
Provision for Credit Losses     229     91     116     131     136     134     97     134   2%     401     567     501   (12)%
   
 
 
 
 
 
 
 
     
 
 
   
Income Before Taxes     26     177     180     176     151     170     248     185   5%     557     559     754   35%
Income Taxes     5     62     63     60     52     61     83     60       207     190     256   35%
   
 
 
 
 
 
 
 
     
 
 
   
Income from Continuing Operations   $ 21   $ 115   $ 117   $ 116   $ 99   $ 109   $ 165   $ 125   8%   $ 350   $ 369   $ 498   35%
   
 
 
 
 
 
 
 
     
 
 
   
Average Assets (in billions of dollars)   $ 11   $ 11   $ 12   $ 12   $ 13   $ 13   $ 13   $ 15   25%   $ 10   $ 11   $ 14   27%
Return on Assets     0.77 %   4.19 %   3.87 %   3.84 %   3.09 %   3.36 %   5.04 %   3.31 %       3.35 %   3.21 %   3.56 %  

Reclassified to conform to the current period's presentation.

8


GRAPHIC

GLOBAL CONSUMER
CONSUMER FINANCE
(In millions of dollars)

 
  1Q
2002

  2Q
2002

  3Q
2002

  4Q
2002

  1Q
2003

  2Q
2003

  3Q
2003

  4Q
2003

  4Q 2003 vs.
4Q 2002 Increase/
(Decrease)

  Full
Year
2001

  Full
Year
2002

  Full
Year
2003

  FY 2003 vs.
FY 2002 Increase/
(Decrease)

Total Revenues, Net of Interest Expense   $ 2,350   $ 2,473   $ 2,485   $ 2,591   $ 2,560   $ 2,452   $ 2,513   $ 2,558   (1)%   $ 8,923   $ 9,899   $ 10,083   2%
Total Operating Expenses     755     789     776     794     865     835     867     921   16%     3,444     3,114     3,488   12%
Provisions for Benefits, Claims and Credit Losses     750     775     844     925     930     957     925     915   (1)%     2,564     3,294     3,727   13%
   
 
 
 
 
 
 
 
     
 
 
   
Income Before Taxes     845     909     865     872     765     660     721     722   (17)%     2,915     3,491     2,868   (18)%
Income Taxes     303     326     311     293     262     139     245     243   (17)%     1,064     1,233     889   (28)%
   
 
 
 
 
 
 
 
     
 
 
   
Income from Continuing Operations   $ 542   $ 583   $ 554   $ 579   $ 503   $ 521   $ 476   $ 479   (17)%   $ 1,851   $ 2,258   $ 1,979   (12)%
   
 
 
 
 
 
 
 
     
 
 
   
Average Assets (in billions of dollars)   $ 91   $ 94   $ 98   $ 100   $ 104   $ 105   $ 104   $ 106   6%   $ 88   $ 96   $ 105   9%
Return on Assets     2.42 %   2.49 %   2.24 %   2.30 %   1.96 %   1.99 %   1.82 %   1.79 %       2.10 %   2.35 %   1.88 %  
Return on Risk Capital                                                                     62 %  

Reclassified to conform to the current period's presentation.

9


GRAPHIC

GLOBAL CONSUMER
CONSUMER FINANCE
NORTH AMERICA CONSUMER FINANCE
(In millions of dollars)

 
  1Q
2002

  2Q
2002

  3Q
2002

  4Q
2002

  1Q
2003

  2Q
2003

  3Q
2003

  4Q
2003

  4Q 2003 vs.
4Q 2002 Increase/
(Decrease)

  Full
Year
2001

  Full
Year
2002

  Full
Year
2003

  FY 2003 vs.
FY 2002 Increase/
(Decrease)

Total Revenues, Net of Interest Expense   $ 1,517   $ 1,509   $ 1,494   $ 1,583   $ 1,635   $ 1,625   $ 1,667   $ 1,695   7%   $ 5,526   $ 6,103   $ 6,622   9%
Total Operating Expenses     491     460     462     480     537     512     523     539   12%     2,145     1,893     2,111   12%
Provisions for Benefits, Claims and Credit Losses     508     520     496     550     559     566     552     558   1%     1,758     2,074     2,235   8%
   
 
 
 
 
 
 
 
     
 
 
   
Income Before Taxes     518     529     536     553     539     547     592     598   8%     1,623     2,136     2,276   7%
Income Taxes     190     194     196     196     199     203     220     219   12%     605     776     841   8%
   
 
 
 
 
 
 
 
     
 
 
   
Income from Continuing Operations   $ 328   $ 335   $ 340   $ 357   $ 340   $ 344   $ 372   $ 379   6%   $ 1,018   $ 1,360   $ 1,435   6%
   
 
 
 
 
 
 
 
     
 
 
   
Average Assets (in billions of dollars)   $ 69   $ 70   $ 72   $ 75   $ 78   $ 78   $ 79   $ 81   8%   $ 67   $ 72   $ 79   10%
Return on Assets     1.93 %   1.92 %   1.87 %   1.89 %   1.77 %   1.77 %   1.87 %   1.86 %       1.52 %   1.89 %   1.82 %  

Reclassified to conform to the current period's presentation.

10


GRAPHIC

GLOBAL CONSUMER
CONSUMER FINANCE
INTERNATIONAL CONSUMER FINANCE
(In millions of dollars)

 
  1Q
2002

  2Q
2002

  3Q
2002

  4Q
2002

  1Q
2003

  2Q
2003

  3Q
2003

  4Q
2003

  4Q 2003 vs.
4Q 2002 Increase/
(Decrease)

  Full
Year
2001

  Full
Year
2002

  Full
Year
2003

  FY 2003 vs.
FY 2002 Increase/
(Decrease)

Total Revenues, Net of Interest Expense   $ 833   $ 964   $ 991   $ 1,008   $ 925   $ 827   $ 846   $ 863   (14)%   $ 3,397   $ 3,796   $ 3,461   (9)%
Total Operating Expenses     264     329     314     314     328     323     344     382   22%     1,299     1,221     1,377   13%
Provisions for Benefits, Claims and Credit Losses     242     255     348     375     371     391     373     357   (5)%     806     1,220     1,492   22%
   
 
 
 
 
 
 
 
     
 
 
   
Income Before Taxes     327     380     329     319     226     113     129     124   (61)%     1,292     1,355     592   (56)%
Income Taxes     113     132     115     97     63     (64 )   25     24   (75)%     459     457     48   (89)%
   
 
 
 
 
 
 
 
     
 
 
   
Income from Continuing Operations   $ 214   $ 248   $ 214   $ 222   $ 163   $ 177   $ 104   $ 100   (55)%   $ 833   $ 898   $ 544   (39)%
   
 
 
 
 
 
 
 
     
 
 
   
Average Assets (in
billions of dollars)
  $ 22   $ 24   $ 26   $ 25   $ 26   $ 27   $ 25   $ 25     $ 21   $ 24   $ 26   8%
Return on Assets     3.94 %   4.14 %   3.27 %   3.52 %   2.54 %   2.63 %   1.65 %   1.59 %       3.97 %   3.74 %   2.09 %  

Reclassified to conform to the current period's presentation.

11


GRAPHIC

GLOBAL CONSUMER
RETAIL BANKING
(In millions of dollars)

 
  1Q
2002

  2Q
2002

  3Q
2002

  4Q
2002

  1Q
2003

  2Q
2003

  3Q
2003

  4Q
2003

  4Q 2003 vs.
4Q 2002 Increase/
(Decrease)

  Full
Year
2001

  Full
Year
2002

  Full
Year
2003

  FY 2003 vs.
FY 2002 Increase/
(Decrease)

Total
Revenues, Net
of Interest
Expense
  $ 3,503   $ 3,345   $ 3,482   $ 3,651   $ 3,898   $ 4,179   $ 4,103   $ 4,038   11%   $ 12,488   $ 13,981   $ 16,218   16%
Total Operating Expenses     1,942     1,910     1,826     2,024     2,102     2,241     2,226     2,296   13%     6,946     7,702     8,865   15%
Provisions for Benefits, Claims and Credit Losses     535     485     382     353     419     429     254     274   (22)%     1,645     1,755     1,376   (22)%
   
 
 
 
 
 
 
 
     
 
 
   
Income Before Taxes and Minority Interest     1,026     950     1,274     1,274     1,377     1,509     1,623     1,468   15%     3,897     4,524     5,977   32%
Income Taxes     368     338     448     435     429     493     552     410   (6)%     1,408     1,589     1,884   19%
Minority Interest, Net of Tax     10     9     8     11     18     11     8     10   (9)%     27     38     47   24%
   
 
 
 
 
 
 
 
     
 
 
   
Income from Continuing Operations   $ 648   $ 603   $ 818   $ 828   $ 930   $ 1,005   $ 1,063   $ 1,048   27%   $ 2,462   $ 2,897   $ 4,046   40%
   
 
 
 
 
 
 
 
     
 
 
   
Average Assets
(in billions of
dollars)
  $ 177   $ 179   $ 183   $ 209   $ 227   $ 230   $ 234   $ 237   13%   $ 154   $ 187   $ 232   24%
Return on Assets     1.48 %   1.35 %   1.77 %   1.57 %   1.66 %   1.75 %   1.80 %   1.75 %       1.60 %   1.55 %   1.74 %  
Return on Risk Capital                                                                     31 %  

Reclassified to conform to the current period's presentation.

12


GRAPHIC

GLOBAL CONSUMER
RETAIL BANKING
NORTH AMERICA RETAIL BANKING
(In millions of dollars)

 
  1Q
2002

  2Q
2002

  3Q
2002

  4Q
2002

  1Q
2003

  2Q
2003

  3Q
2003

  4Q
2003

  4Q 2003 vs.
4Q 2002 Increase/
(Decrease)

  Full
Year
2001

  Full
Year
2002

  Full
Year
2003

  FY 2003 vs.
FY 2002 Increase/
(Decrease)

Total Revenues, Net of Interest Expense:                                                                          
Citibanking North America, Consumer Assets and CitiCapital   $ 1,455   $ 1,457   $ 1,415   $ 1,642   $ 1,795   $ 1,937   $ 1,895   $ 1,721   5%   $ 5,401   $ 5,969   $ 7,348   23%
Primerica Financial Services     509     502     485     521     515     515     527     531   2%     1,947     2,017     2,088   4%
Mexico     429     454     462     378     432     502     371     487   29%     872     1,723     1,792   4%
   
 
 
 
 
 
 
 
     
 
 
   
  Total Revenues, Net of Interest Expense     2,393     2,413     2,362     2,541     2,742     2,954     2,793     2,739   8%     8,220     9,709     11,228   16%
Total Operating Expenses     1,347     1,308     1,213     1,378     1,435     1,551     1,541     1,529   11%     4,525     5,246     6,056   15%
Provisions for Benefits, Claims and Credit Losses     324     428     306     268     326     296     182     171   (36)%     1,240     1,326     975   (26)%
   
 
 
 
 
 
 
 
     
 
 
   
Income Before Taxes and Minority Interest     722     677     843     895     981     1,107     1,070     1,039   16%     2,455     3,137     4,197   34%
Income Taxes     265     241     290     306     302     359     360     303   (1)%     900     1,102     1,324   20%
Minority Interest, Net of Tax     10     9     8     11     18     11     8     10   (9)%     27     38     47   24%
   
 
 
 
 
 
 
 
     
 
 
   
Income from Continuing Operations   $ 447   $ 427   $ 545   $ 578   $ 661   $ 737   $ 702   $ 726   26%   $ 1,528   $ 1,997   $ 2,826   42%
   
 
 
 
 
 
 
 
     
 
 
   
Income from Continuing Operations by Business:                                                                          
  Citibanking North America, Consumer Assets and CitiCapital   $ 341   $ 300   $ 338   $ 364   $ 458   $ 500   $ 485   $ 478   31%   $ 1,099   $ 1,343   $ 1,921   43%
  Primerica Financial Services     126     124     118     141     131     135     134     146   4%     491     509     546   7%
  Mexico     (20 )   3     89     73     72     102     83     102   40%     (62 )   145     359   NM
   
 
 
 
 
 
 
 
     
 
 
   
    Total   $ 447   $ 427   $ 545   $ 578   $ 661   $ 737   $ 702   $ 726   26%   $ 1,528   $ 1,997   $ 2,826   42%
   
 
 
 
 
 
 
 
     
 
 
   
NM
Not meaningful

Reclassified to conform to the current period's presentation.

13


LOGO

GLOBAL CONSUMER
RETAIL BANKING
INTERNATIONAL RETAIL BANKING
(In millions of dollars)

 
  1Q
2002

  2Q
2002

  3Q
2002

  4Q
2002

  1Q
2003

  2Q
2003

  3Q
2003

  4Q
2003

  4Q 2003 vs.
4Q 2002 Increase/
(Decrease)

  Full
Year
2001

  Full
Year
2002

  Full
Year
2003

  FY 2003 vs.
FY 2002 Increase/
(Decrease)

Total Revenues, Net of Interest Expense:                                                                          
EMEA   $ 435   $ 478   $ 508   $ 533   $ 548   $ 585   $ 615   $ 639   20%   $ 1,648   $ 1,954   $ 2,387   22%
Japan     103     112     168     113     108     113     117     113       438     496     451   (9)%
Asia (excluding Japan)     350     350     384     373     391     418     422     421   13%     1,414     1,457     1,652   13%
Latin America     222     (8 )   60     91     109     109     156     126   38%     768     365     500   37%
   
 
 
 
 
 
 
 
     
 
 
   
  Total Revenues, Net of Interest Expense     1,110     932     1,120     1,110     1,156     1,225     1,310     1,299   17%     4,268     4,272     4,990   17%
Total Operating Expenses     595     602     613     646     667     690     685     767   19%     2,421     2,456     2,809   14%
Provisions for Benefits, Claims and Credit Losses     211     57     76     85     93     133     72     103   21%     405     429     401   (7)%
   
 
 
 
 
 
 
 
     
 
 
   
Income Before Taxes and Minority Interest     304     273     431     379     396     402     553     429   13%     1,442     1,387     1,780   28%

Income Taxes and Minority Interest, net of tax

 

 

103

 

 

97

 

 

158

 

 

129

 

 

127

 

 

134

 

 

192

 

 

107

 

(17)%

 

 

508

 

 

487

 

 

560

 

15%
   
 
 
 
 
 
 
 
     
 
 
   
Income from Continuing Operations   $ 201   $ 176   $ 273   $ 250   $ 269   $ 268   $ 361   $ 322   29%   $ 934   $ 900   $ 1,220   36%
   
 
 
 
 
 
 
 
     
 
 
   
Income (loss) from Continuing Operations by Region:                                                                          
  EMEA   $ 83   $ 93   $ 101   $ 93   $ 99   $ 97   $ 118   $ 130   40%   $ 266   $ 370   $ 444   20%
  Japan     32     40     72     40     31     35     30     36   (10)%     137     184     132   (28)%
  Asia (excluding Japan)     107     112     135     123     132     143     144     140   14%     450     477     559   17%
  Latin America     (21 )   (69 )   (35 )   (6 )   7     (7 )   69     16   NM     81     (131 )   85   NM
   
 
 
 
 
 
 
 
     
 
 
   
    Total   $ 201   $ 176   $ 273   $ 250   $ 269   $ 268   $ 361   $ 322   29%   $ 934   $ 900   $ 1,220   36%
   
 
 
 
 
 
 
 
     
 
 
   
NM
Not meaningful

Reclassified to conform to the current period's presentation.

14


GRAPHIC

GLOBAL CORPORATE AND INVESTMENT BANK
INCOME STATEMENT
(In millions of dollars)

 
  1Q
2002

  2Q
2002

  3Q
2002

  4Q
2002

  1Q
2003

  2Q
2003

  3Q
2003

  4Q
2003

  4Q 2003 vs.
4Q 2002 Increase/
(Decrease)

  Full
Year
2001

  Full
Year
2002

  Full
Year
2003

  FY 2003 vs.
FY 2002 Increase/
(Decrease)

Revenues:                                                                          
  Commissions and Fees   $ 562   $ 555   $ 555   $ 508   $ 409   $ 487   $ 489   $ 443   (13)%   $ 2,060   $ 2,180   $ 1,828   (16)%
  Asset Management and Administration Fees     425     461     464     474     520     546     555     587   24%     1,632     1,824     2,208   21%
  Investment Banking     904     985     770     853     826     1,022     707     922   8%     4,002     3,512     3,477   (1)%
  Principal Transactions     1,296     1,071     924     438     1,258     988     847     552   26%     4,260     3,729     3,645   (2)%
  Other     (107 )   5     135     179     174     350     212     171   (4)%     535     212     907   NM
   
 
 
 
 
 
 
 
     
 
 
   
    Total Non-Interest Revenues     3,080     3,077     2,848     2,452     3,187     3,393     2,810     2,675   9%     12,489     11,457     12,065   5%
    Net Interest and Dividends     2,061     2,034     1,679     1,934     1,899     2,044     1,920     2,093   8%     7,019     7,708     7,956   3%
   
 
 
 
 
 
 
 
     
 
 
   
      Total Revenues, Net of Interest Expense     5,141     5,111     4,527     4,386     5,086     5,437     4,730     4,768   9%     19,508     19,165     20,021   4%
   
 
 
 
 
 
 
 
     
 
 
   
Non-Interest Expenses:                                                                          
  Compensation and Benefits     2,052     1,894     1,381     1,083     2,004     2,110     1,617     1,449   34%     7,333     6,410     7,180   12%
  Other Operating and Administrative Expenses     827     922     909     3,025     946     1,076     1,061     1,192   (61)%     4,572     5,683     4,275   (25)%
   
 
 
 
 
 
 
 
     
 
 
   
    Total Non-Interest Expenses     2,879     2,816     2,290     4,108     2,950     3,186     2,678     2,641   (36)%     11,905     12,093     11,455   (5)%
   
 
 
 
 
 
 
 
     
 
 
   
Provision for Credit Losses     568     265     664     758     116     298     76     242   (68)%     844     2,255     732   (68)%
   
 
 
 
 
 
 
 
     
 
 
   
Income (Loss) Before Taxes and Minority Interest     1,694     2,030     1,573     (480 )   2,020     1,953     1,976     1,885   NM     6,759     4,817     7,834   63%
Income Taxes (Benefits)     564     686     538     (168 )   614     597     615     600   NM     2,375     1,620     2,426   50%
Minority Interest, Net of Tax     3     5     4     13     5     12     8     12   (8)%     26     25     37   48%
   
 
 
 
 
 
 
 
     
 
 
   
  Income (Loss) from Continuing Operations   $ 1,127   $ 1,339   $ 1,031   $ (325 ) $ 1,401   $ 1,344   $ 1,353   $ 1,273   NM   $ 4,358   $ 3,172   $ 5,371   69%
   
 
 
 
 
 
 
 
     
 
 
   

Pre-tax Profit Margin

 

 

33.0

%

 

39.7

%

 

34.7

%

 

(10.9

)%

 

39.7

%

 

35.9

%

 

41.8

%

 

39.5%

 

 

 

 

34.6%

 

 

25.1%

 

 

39.1%

 

 
Non-Compensation Expenses as a Percent of Net Revenues     16.1 %   18.0 %   20.1 %   69.0 %   18.6 %   19.8 %   22.4 %   25.0%         23.4%     29.7%     21.4%    
Compensation and Benefits Expenses as a Percent of Net Revenues     39.9 %   37.1 %   30.5 %   24.7 %   39.4 %   38.8 %   34.2 %   30.4%         37.6%     33.4%     35.9%    
Compensation and Benefits Expenses as a Percent of Risk Adjusted Revenues(1)     44.9 %   39.1 %   35.7 %   29.9 %   40.3 %   41.1 %   34.7 %   32.0%         39.3%     37.9%     37.2%    
(1)
Risk Adjusted Revenues represent Revenues net of Interest Expense less Provision for Credit Losses.

NM
Not meaningful

Reclassified to conform to the current period's presentation.

15


GRAPHIC

GLOBAL CORPORATE AND INVESTMENT BANK
CAPITAL MARKETS AND BANKING
(In millions of dollars)

 
  1Q
2002

  2Q
2002

  3Q
2002

  4Q
2002

  1Q
2003

  2Q
2003

  3Q
2003

  4Q
2003

  4Q 2003 vs.
4Q 2002 Increase/
(Decrease)

  Full
Year
2001

  Full
Year
2002

  Full
Year
2003

  FY 2003 vs.
FY 2002 Increase/
(Decrease)

Total Revenues, Net of Interest Expense   $ 4,378   $ 4,242   $ 3,671   $ 3,453   $ 4,193   $ 4,550   $ 3,846   $ 3,856   12%   $ 16,065   $ 15,744   $ 16,445   4%
Total Operating Expenses     2,275     2,222     1,695     1,479     2,354     2,546     2,053     1,957   32%     9,212     7,671     8,910   16%
Provision for Credit Losses     499     262     576     709     107     286     73     272   (62)%     823     2,046     738   (64)%
   
 
 
 
 
 
 
 
     
 
 
   
Income Before Taxes and Minority Interest     1,604     1,758     1,400     1,265     1,732     1,718     1,720     1,627   29%     6,030     6,027     6,797   13%
Income Taxes     545     605     484     374     524     532     550     512   37%     2,153     2,008     2,118   5%
Minority Interest, Net of Tax     2     3     5     14     5     12     8     12   (14)%     18     24     37   54%
   
 
 
 
 
 
 
 
     
 
 
   
Income from Continuing Operations   $ 1,057   $ 1,150   $ 911   $ 877   $ 1,203   $ 1,174   $ 1,162   $ 1,103   26%   $ 3,859   $ 3,995   $ 4,642   16%
   
 
 
 
 
 
 
 
     
 
 
   
Return on Risk Capital                                                                     31 %  

Reclassified to conform to the current period's presentation.

16


LOGO

GLOBAL CORPORATE AND INVESTMENT BANK
TRANSACTION SERVICES
(In millions of dollars)

 
  1Q
2002

  2Q
2002

  3Q
2002

  4Q
2002

  1Q
2003

  2Q
2003

  3Q
2003

  4Q
2003

  4Q 2003 vs.
4Q 2002 Increase/
(Decrease)

  Full
Year
2001

  Full
Year
2002

  Full
Year
2003

  FY 2003 vs.
FY 2002 Increase/
(Decrease)

Total Revenues, Net of Interest Expense   $ 862   $ 973   $ 913   $ 890   $ 904   $ 896   $ 882   $ 906     2%   $ 3,646   $ 3,638   $ 3,588   (1)%
Total Operating Expenses     653     630     633     667     625     634     618     679     2%     2,874     2,583     2,556   (1)%
Provision for Credit Losses     69     3     88     49     9     12     3     (30 ) NM     21     209     (6 ) NM
   
 
 
 
 
 
 
 
     
 
 
   
Income Before Taxes and Minority Interest     140     340     192     174     270     250     261     257   48%     751     846     1,038   23%
Income Taxes and Minority Interest, net of tax     48     117     62     50     79     70     65     79   58%     287     277     293   6%
   
 
 
 
 
 
 
 
     
 
 
   
Income from Continuing Operations   $ 92   $ 223   $ 130   $ 124   $ 191   $ 180   $ 196   $ 178   44%   $ 464   $ 569   $ 745   31%
   
 
 
 
 
 
 
 
     
 
 
   
Return on Risk Capital                                                                     50 %  

NM Not meaningful

Reclassified to conform to the current period's presentation.

17


GRAPHIC

PRIVATE CLIENT SERVICES
(In millions of dollars)

 
  1Q
2002

  2Q
2002

  3Q
2002

  4Q
2002

  1Q
2003

  2Q
2003

  3Q
2003

  4Q
2003

  4Q 2003 vs.
4Q 2002 Increase/
(Decrease)

  Full
Year
2001

  Full
Year
2002

  Full
Year
2003

  FY 2003 vs.
FY 2002 Increase/
(Decrease)

Revenues:                                                                          
Fee-Based and Net Interest Revenue   $ 764   $ 792   $ 718   $ 649   $ 677   $ 667   $ 730   $ 770   19%   $ 3,100   $ 2,923   $ 2,844   (3)%
Commissions and Other Transactional Revenue     753     768     718     703     656     787     763     794   13%     3,023     2,942     3,000   2%
   
 
 
 
 
 
 
 
     
 
 
   
Total Revenues, Net of Interest Expense     1,517     1,560     1,436     1,352     1,333     1,454     1,493     1,564   16%     6,132     5,865     5,844  
   
 
 
 
 
 
 
 
     
 
 
   
Total Operating Expenses     1,165     1,198     1,133     1,059     1,072     1,156     1,162     1,177   11%     4,711     4,555     4,567  
Provision for Credit Losses         2         4     1               (100)%     4     6     1   (83)%
   
 
 
 
 
 
 
 
     
 
 
   
Income Before Taxes     352     360     303     289     260     298     331     387   34%     1,417     1,304     1,276   (2)%
Income Taxes     129     131     111     112     98     113     125     148   32%     512     483     484  
   
 
 
 
 
 
 
 
     
 
 
   
Income from Continuing Operations   $ 223   $ 229   $ 192   $ 177   $ 162   $ 185   $ 206   $ 239   35%   $ 905   $ 821   $ 792   (4)%
   
 
 
 
 
 
 
 
     
 
 
   
Pretax Profit Margin     23 %   23 %   21 %   21 %   20 %   20 %   22 %   25 %       23 %   22 %   22 %  
Return on Risk Capital                                                                     64 %  
NM
Not meaningful

Reclassified to conform to the current period's presentation.

18


GRAPHIC

GLOBAL INVESTMENT MANAGEMENT
LIFE INSURANCE AND ANNUITIES—Page 1
(In millions of dollars)

 
  1Q
2002

  2Q
2002

  3Q
2002

  4Q
2002

  1Q
2003

  2Q
2003

  3Q
2003

  4Q
2003

  4Q 2003 vs.
4Q 2002
Increase/
(Decrease)

  Full
Year
2001

  Full
Year
2002

  Full
Year
2003

  FY 2003 vs.
FY 2002 Increase/
(Decrease)

Total Revenues, Net of Interest Expense   $ 1,027   $ 1,039   $ 935   $ 1,114   $ 1,146   $ 1,179   $ 1,389   $ 1,298   17%   $ 4,405   $ 4,115   $ 5,012   22%
Total Operating Expenses     92     112     124     173     179     184     208     217   25%     395     501     788   57%
Provision for Benefits and Claims     616     735     698     677     680     718     925     839   24%     2,745     2,726     3,162   16%
   
 
 
 
 
 
 
 
     
 
 
   
Income Before Taxes     319     192     113     264     287     277     256     242   (8)%     1,265     888     1,062   20%
Income Taxes and Minority Interest, net of tax     99     52     24     71     43     77     93     57   (20)%     412     246     270   10%
   
 
 
 
 
 
 
 
     
 
 
   
Income from Continuing Operations   $ 220   $ 140   $ 89   $ 193   $ 244   $ 200   $ 163   $ 185   (4)%   $ 853   $ 642   $ 792   23%
   
 
 
 
 
 
 
 
     
 
 
   
Return on Risk Capital                                                                     21 %  

Reclassified to conform to the current period's presentation.

19


GRAPHIC

GLOBAL INVESTMENT MANAGEMENT
PRIVATE BANK
(In millions of dollars)

 
  1Q
2002

  2Q
2002

  3Q
2002

  4Q
2002

  1Q
2003

  2Q
2003

  3Q
2003

  4Q
2003

  4Q 2003 vs.
4Q 2002
Increase/
(Decrease)

  Full
Year
2001

  Full
Year
2002

  Full
Year
2003

  FY 2003 vs.
FY 2002 Increase/
(Decrease)

Total Revenues, Net of Interest Expense   $ 427   $ 428   $ 410   $ 436   $ 460   $ 521   $ 510   $ 505   16%   $ 1,526   $ 1,701   $ 1,996   17%
Total Operating Expenses     257     261     237     252     275     311     298     299   19%     946     1,007     1,183   17%
Provision for Credit Losses     6         5     7     4     6     2     (1 ) NM     23     18     11   (39)%
   
 
 
 
 
 
 
 
     
 
 
   
Income Before Taxes     164     167     168     177     181     204     210     207   17%     557     676     802   19%
Income Taxes     51     53     54     57     56     65     67     63   11%     199     215     251   17%
   
 
 
 
 
 
 
 
     
 
 
   
Income from Continuing Operations   $ 113   $ 114   $ 114   $ 120   $ 125   $ 139   $ 143   $ 144   20%   $ 358   $ 461   $ 551   20%
   
 
 
 
 
 
 
 
     
 
 
   
Average Assets (in billions of dollars)   $ 28   $ 29   $ 29   $ 30   $ 34   $ 38   $ 39   $ 40   33%   $ 26   $ 29   $ 38   31%
   
 
 
 
 
 
 
 
     
 
 
   
Return on Assets     1.64 %   1.58 %   1.56 %   1.59 %   1.49 %   1.47 %   1.45 %   1.43 %       1.38 %   1.59 %   1.45 %  
   
 
 
 
 
 
 
 
     
 
 
   
Client Business Volumes (in billions of dollars)(1)   $ 166   $ 163   $ 163   $ 170   $ 172   $ 180   $ 186   $ 195   15%   $ 159   $ 170   $ 195   15%
   
 
 
 
 
 
 
 
     
 
 
   
Return on Risk Capital                                                                     88 %  
(1)
Client Business Volumes reflect the inclusion of Banamex beginning in the 2002 third quarter.

NM Not meaningful

Reclassified to conform to the current period's presentation.

20


GRAPHIC

GLOBAL INVESTMENT MANAGEMENT
ASSET MANAGEMENT
(In millions of dollars)

 
  1Q
2002

  2Q
2002

  3Q
2002

  4Q
2002

  1Q
2003

  2Q
2003

  3Q
2003

  4Q
2003

  4Q 2003 vs.
4Q 2002
Increase/
(Decrease)

  Full
Year
2001

  Full
Year
2002

  Full
Year
2003

  FY 2003 vs.
FY 2002 Increase/
(Decrease)

Total Revenues, Net of Interest Expense   $ 432   $ 437   $ 417   $ 412   $ 367   $ 378   $ 421   $ 467   13%   $ 1,775   $ 1,698   $ 1,633   (4)%
Total Operating Expenses     318     298     280     293     254     264     322     308     5%     1,371     1,189     1,148   (3)%
   
 
 
 
 
 
 
 
     
 
 
   
Income Before Taxes and Minority Interest     114     139     137     119     113     114     99     159   34%     404     509     485   (5)%
Income Taxes     39     42     44     32     30     31     42     46   44%     152     157     149   (5)%
Minority Interest, Net of Tax         1                 1         11       18     1     12   NM
   
 
 
 
 
 
 
 
     
 
 
   
Income from Continuing Operations   $ 75   $ 96   $ 93   $ 87   $ 83   $ 82   $ 57   $ 102   17%   $ 234   $ 351   $ 324   (8)%
   
 
 
 
 
 
 
 
     
 
 
   
Pre-tax profit margin     26.4 %   31.8 %   32.9 %   28.9 %   30.8 %   30.2 %   23.5 %   34.0 %       22.8 %   30.0 %   29.7 %  
Return on Risk Capital                                                                     44 %  

NM Not meaningful

Reclassified to conform to the current period's presentation.

21


GRAPHIC

PROPRIETARY INVESTMENT ACTIVITIES(1)
(In millions of dollars)

 
  1Q
2002

  2Q
2002

  3Q
2002

  4Q
2002

  1Q
2003

  2Q
2003

  3Q
2003

  4Q
2003

  4Q 2003 vs.
4Q 2002 Increase/
(Decrease)

  Full
Year
2001

  Full
Year
2002

  Full
Year
2003

  FY 2003 vs.
FY 2002 Increase/
(Decrease)

Total Revenues, Net of Interest Expense(2)   $ 193   $ 28   $ (6 ) $ 32   $ 153   $ 225   $ 510   $ 334   NM   $ 916   $ 247   $ 1,222   NM
Total Operating Expenses     52     48     76     62     78     91     84     140   NM     177     238     393   65%
Provision for Credit Losses             9     22         1         (1 ) NM         31       (100)%
   
 
 
 
 
 
 
 
     
 
 
   
Income (Loss) Before Taxes and Minority Interest     141     (20 )   (91 )   (52 )   75     133     426     195   NM     739     (22 )   829   NM
Income Taxes (Benefits)     55     (8 )   (23 )   (19 )   29     53     153     53   NM     259     5     288   NM
Minority Interest, Net of Tax     (1 )   9     14     1     8     17     145     5   NM     (5 )   23     175   NM
   
 
 
 
 
 
 
 
     
 
 
   
Income (Loss) from Continuing Operations(2)   $ 87   $ (21 ) $ (82 ) $ (34 ) $ 38   $ 63   $ 128   $ 137   NM   $ 485   $ (50 ) $ 366   NM
   
 
 
 
 
 
 
 
     
 
 
   
Return on Risk Capital                                                                     9 %  
(1)
Includes Venture Capital Activities and certain other corporate investments.

(2)
The 2002 third quarter includes $527 million ($323 million after-tax) related to the gain on sale of 399 Park Avenue.

NM Not meaningful

Reclassified to conform to the current period's presentation.

22


GRAPHIC

CITIGROUP CONSOLIDATED STATEMENT OF INCOME
(In millions of dollars)

 
  1Q
2002

  2Q
2002

  3Q
2002

  4Q
2002

  1Q
2003

  2Q
2003

  3Q
2003

  4Q
2003

  4Q 2003 vs.
4Q 2002 Increase/
(Decrease)

  Full
Year
2001

  Full
Year
2002

  Full
Year
2003

  FY 2003 vs.
FY 2002 Increase/
(Decrease)

Revenues                                                                          
  Loan interest, including fees   $ 9,159   $ 9,517   $ 9,686   $ 9,541   $ 9,470   $ 9,312   $ 9,098   $ 10,230   7%   $ 39,588   $ 37,903   $ 38,110   1%
  Other interest and dividends     4,944     5,483     5,398     5,211     4,875     4,776     4,755     4,531   (13)%     24,896     21,036     18,937   (10)%
  Insurance premiums     780     931     855     844     825     839     1,071     1,014   20%     3,450     3,410     3,749   10%
  Commissions and fees     3,928     4,105     3,612     3,613     3,700     4,049     4,132     4,433   23%     15,593     15,258     16,314   7%
  Principal transactions     1,613     1,270     993     637     1,602     1,311     1,307     900   41%     5,544     4,513     5,120   13%
  Asset management and administration fees     1,320     1,377     1,263     1,186     1,251     1,354     1,426     1,634   38%     5,389     5,146     5,665   10%
  Realized gains (losses) from sales of investments     30     (190 )   (165 )   (160 )   162     188     115     45   NM     237     (485 )   510   NM
  Other income     880     1,108     1,863     1,924     1,314     2,011     1,430     1,553   (19)%     4,463     5,775     6,308   9%
   
 
 
 
 
 
 
 
     
 
 
   
    Total revenues     22,654     23,601     23,505     22,796     23,199     23,840     23,334     24,340   7%     99,160     92,556     94,713   2%
    Interest expense     4,856     5,608     5,861     4,923     4,663     4,486     3,936     4,186   (15)%     31,793     21,248     17,271   (19)%
   
 
 
 
 
 
 
 
     
 
 
   
    Total revenues, net of interest expense     17,798     17,993     17,644     17,873     18,536     19,354     19,398     20,154   13%     67,367     71,308     77,442   9%
   
 
 
 
 
 
 
 
     
 
 
   
Benefits, Claims, and Credit Losses                                                                          
  Policyholder benefits and claims     803     925     887     863     871     901     1,107     1,016   18%     3,520     3,478     3,895   12%
  Provision for credit losses     2,559     2,057     2,689     2,690     2,053     2,186     1,614     2,193   (18)%     6,800     9,995     8,046   (19)%
   
 
 
 
 
 
 
 
     
 
 
   
    Total benefits, claims, and credit losses     3,362     2,982     3,576     3,553     2,924     3,087     2,721     3,209   (10)%     10,320     13,473     11,941   (11)%
   
 
 
 
 
 
 
 
     
 
 
   
Operating Expenses                                                                          
  Non-insurance compensation and benefits     5,090     4,979     4,387     4,194     5,306     5,544     5,228     5,210   24%     19,449     18,650     21,288   14%
  Net occupancy expense     960     988     1,001     1,056     1,041     1,064     1,045     1,130   7%     3,735     4,005     4,280   7%
  Technology / communication expense     778     780     762     819     798     793     899     924   13%     3,068     3,139     3,414   9%
  Insurance underwriting, acquisition and operating     269     233     230     260     264     265     262     272   5%     1,115     992     1,063   7%
  Restructuring-related items     46     (40 )   (41 )   20     (13 )   (1 )   (11 )   (21 ) NM     454     (15 )   (46 ) NM
  Other operating     1,913     2,207     2,101     4,306     2,156     2,306     2,190     2,517   (42)%     8,707     10,527     9,169   (13)%
   
 
 
 
 
 
 
 
     
 
 
   
    Total operating expenses     9,056     9,147     8,440     10,655     9,552     9,971     9,613     10,032   (6)%     36,528     37,298     39,168   5%
   
 
 
 
 
 
 
 
     
 
 
   
Income from
Continuing Operations
before Income Taxes,
Minority Interest and
Cumulative Effect of
Accounting Change
    5,380     5,864     5,628     3,665     6,060     6,296     7,064     6,913   89%     20,519     20,537     26,333   28%
Provision for income taxes     1,879     2,017     1,898     1,204     1,919     1,956     2,208     2,112   75%     7,203     6,998     8,195   17%
Minority interest, net of income taxes     17     18     24     32     38     41     165     41   28%     87     91     285   NM
   
 
 
 
 
 
 
 
     
 
 
   
Income from Continuing Operations before Cumulative Effect of Accounting Change     3,484     3,829     3,706     2,429     4,103     4,299     4,691     4,760   96%     13,229     13,448     17,853   33%
Discontinued Operations(1)                                                                          
  Income from Discontinued Operations     455     359     151                             1,378     965        
  Gain on Sale of Stock by Subsidiary     1,270                                         1,270        
  Provision (benefit) for income taxes     319     104     (63 )                           323     360        
   
 
 
 
 
 
 
 
     
 
 
   
Income from Discontinued Operations     1,406     255     214                             1,055     1,875        
Cumulative Effect of Accounting Change (2)     (47 )                                   (158 )   (47 )      
   
 
 
 
 
 
 
 
     
 
 
   
Net Income   $ 4,843   $ 4,084   $ 3,920   $ 2,429   $ 4,103   $ 4,299   $ 4,691   $ 4,760   96%   $ 14,126   $ 15,276   $ 17,853   17%
   
 
 
 
 
 
 
 
     
 
 
   
(1)
Travelers Property Casualty Corp. (TPC) (a wholly-owned subsidiary of Citigroup on December 31, 2001) sold 231,000,000 shares of its class A common stock at $18.50 per share in an initial public offering (IPO) on March 27, 2002. Citigroup made a tax-free distribution to its stockholders of a portion of its ownership interest in TPC on August 20, 2002. Discontinued Operations includes the operations of TPC, the $1.270 billion ($1.158 billion after-tax) gain on the IPO and income taxes on the operations and IPO gain. Citigroup remains a holder of approximately 9.9% of TPC's common equity.

(2)
Accounting Change refers to the 2002 first quarter adoption of the remaining provisions of Statement of Financial Accounting Standards No. 142, "Goodwill and Other Intangible Assets" (SFAS 142).

NM
Not meaningful

Reclassified to conform to the current period's presentation.

23


LOGO

CITIGROUP CONSOLIDATED BALANCE SHEET(1)
(In millions of dollars)

 
  December 31,
2001

  March 31,
2002

  June 30,
2002

  September 30,
2002

  December 31,
2002

  March 31,
2003

  June 30,
2003

  September 30,
2003

  December 31,
2003

  December 31, 2003
vs.
December 31, 2002
Inc(Decr)

 
Assets                                                            
Cash and due from banks (including segregated cash and other deposits)   $ 18,515   $ 15,984   $ 17,686   $ 15,886   $ 17,326   $ 19,731   $ 21,816   $ 24,688   $ 21,149   22 %
Deposits at interest with banks     19,216     17,189     16,768     15,183     16,382     19,173     18,785     21,504     19,777   21 %
Federal funds sold and securities borrowed or purchased under agreements to resell     134,809     150,605     148,384     157,482     139,946     158,052     167,260     175,458     172,174   23 %
Brokerage receivables     35,155     26,848     21,050     21,208     25,358     25,606     43,955     35,372     26,476   4 %
Trading account assets     144,904     145,059     163,867     161,803     155,208     173,099     174,324     190,851     235,319   52 %
Investments     161,376     172,332     173,185     142,328     169,513     181,750     189,000     185,487     182,892   8 %
Loans, net of unearned income                                                            
  Consumer     277,974     275,631     289,105     293,365     337,681     332,607     329,695     338,614     379,932   13 %
  Corporate     113,420     113,083     113,870     110,251     110,124     105,425     108,876     102,962     98,074   (11 )%
   
 
 
 
 
 
 
 
 
     
Loans, net of unearned income     391,394     388,714     402,975     403,616     447,805     438,032     438,571     441,576     478,006   7 %
Allowance for credit losses     (9,688 )   (10,120 )   (10,037 )   (10,320 )   (11,101 )   (11,049 )   (11,167 )   (10,843 )   (12,643 ) (14 )%
   
 
 
 
 
 
 
 
 
     
  Total loans, net     381,706     378,594     392,938     393,296     436,704     426,983     427,404     430,733     465,363   7 %
Goodwill     23,861     25,506     25,604     22,559     26,961     26,605     26,960     26,757     27,581   2 %
Intangible assets     9,003     8,885     8,844     7,776     8,509     8,233     7,792     8,674     13,881   63 %
Reinsurance recoverables     12,373     12,531     12,481     4,328     4,356     4,361     4,431     4,511     4,577   5 %
Separate and variable accounts     25,569     25,981     24,017     21,522     22,118     21,778     24,268     25,135     27,473   24 %
Other assets     85,363     78,543     78,882     68,597     75,209     72,002     81,440     80,153     67,370   (10 )%
   
 
 
 
 
 
 
 
 
     
Total assets   $ 1,051,850   $ 1,058,057   $ 1,083,706   $ 1,031,968   $ 1,097,590   $ 1,137,373   $ 1,187,435   $ 1,209,323   $ 1,264,032   15 %
   
 
 
 
 
 
 
 
 
     

Liabilities

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
    Non-interest-bearing deposits in U.S. offices   $ 23,054   $ 21,652   $ 21,475   $ 22,469   $ 29,545   $ 28,977   $ 26,579   $ 27,617   $ 30,074   2 %
    Interest-bearing deposits in U.S. offices     110,388     119,083     114,466     118,101     141,787     145,354     146,178     146,392     146,675   3 %
    Non-interest-bearing deposits in offices outside the U.S.     18,779     18,488     19,706     19,343     21,422     21,099     23,165     22,579     22,940   7 %
    Interest-bearing deposits in offices outside the U.S.     222,304     223,166     239,231     230,914     238,141     248,676     252,062     257,654     274,326   15 %
   
 
 
 
 
 
 
 
 
     
Total deposits     374,525     382,389     394,878     390,827     430,895     444,106     447,984     454,242     474,015   10 %
Federal funds purchased and securities loaned or sold under agreements to repurchase     153,511     165,120     171,619     164,946     162,643     178,459     172,864     168,125     181,156   11 %
Brokerage payables     32,891     25,790     21,175     19,766     22,024     24,989     45,779     35,805     37,330   69 %
Trading account liabilities     80,543     81,537     86,564     95,699     91,426     92,659     101,998     107,037     121,869   33 %
Contractholder funds and separate and variable accounts     48,932     49,992     49,925     48,347     49,331     50,339     53,363     55,499     58,402   18 %
Insurance policy and claims reserves     49,294     49,840     50,129     16,304     16,350     16,459     16,714     16,908     17,478   7 %
Investment banking and brokerage borrowings     16,480     18,854     18,058     19,951     21,353     21,932     20,782     22,542     22,442   5 %
Short-term borrowings     24,461     24,805     24,638     27,991     30,629     28,495     32,949     40,698     36,187   18 %
Long-term debt     121,631     117,757     114,580     109,672     126,927     133,125     131,350     145,990     162,702   28 %
Other liabilities (2)     61,210     51,629     59,657     51,611     53,142     52,811     63,633     60,330     48,380   (9 )%
Citigroup or subsidiary obligated mandatorily redeemable securities of subsidiary trusts holding solely junior subordinated debt securities of                                                            
      —Parent     4,850     4,326     4,435     4,605     4,657     5,563     5,615     5,809     5,217   12 %
      —Subsidiary     2,275     2,380     2,333     1,483     1,495     1,095     1,103     1,079     840   (44 )%
   
 
 
 
 
 
 
 
 
     
Total liabilities     970,603     974,419     997,991     951,202     1,010,872     1,050,032     1,094,134     1,114,064     1,166,018   15 %
   
 
 
 
 
 
 
 
 
     

Stockholders' equity

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
Preferred Stock     1,525     1,400     1,400     1,400     1,400     1,126     1,125     1,125     1,125   (20 )%
Common Stock     55     55     55     55     55     55     55     55     55    
Additional paid-in capital     23,196     23,860     23,815     16,795     17,381     17,450     17,412     17,524     17,531   1 %
Retained earnings     69,803     73,798     76,924     79,911     81,403     84,453     87,698     90,555     93,483   15 %
Treasury stock     (11,099 )   (11,194 )   (12,624 )   (14,363 )   (11,637 )   (11,390 )   (11,384 )   (11,241 )   (11,524 ) 1 %
Accumulated other changes in equity from nonowner sources     (844 )   (1,770 )   (1,726 )   (1,095 )   (193 )   (1,055 )   904     (492 )   (806 ) NM  
Unearned compensation     (1,389 )   (2,511 )   (2,129 )   (1,937 )   (1,691 )   (3,298 )   (2,509 )   (2,267 )   (1,850 ) (9 )%
   
 
 
 
 
 
 
 
 
     
Total stockholders' equity     81,247     83,638     85,715     80,766     86,718     87,341     93,301     95,259     98,014   13 %
   
 
 
 
 
 
 
 
 
     
Total liabilities and stockholders' equity   $ 1,051,850   $ 1,058,057   $ 1,083,706   $ 1,031,968   $ 1,097,590   $ 1,137,373   $ 1,187,435   $ 1,209,323   $ 1,264,032   15 %
   
 
 
 
 
 
 
 
 
     
(1)
Periods prior to September 30, 2002 include balances for Travelers Property Casualty Corp.

(2)
Includes allowance for credit losses for letters of credit and unfunded lending commitments of $450, $510, $510 and $567 million for the first, second, third and fourth quarters of 2002, respectively, and $567, $567, $526 and $600 million for the first, second, third and fourth quarters of 2003, respectively.

NM Not meaningful

Reclassified to conform to the current period's presentation.

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CITIGROUP—RETURN ON CAPITAL(A)

 
   
  Return on Risk Capital
  Return on Invested Capital
 
  Average
Risk Capital

 
  Full Year 2003
  Full Year 2003
 
  Full Year 2003
Global Consumer:              
  Cards   $ 4,375   82%   35%
  Consumer Finance     3,183   62%   21%
  Retail Banking     12,883   31%   16%
  Other       NM   NM
   
 
 
    Total Global Consumer     20,441   46%   21%
   
 
 
Global Corporate and Investment Bank:              
  Capital Markets and Banking     14,785   31%   24%
  Transaction Services     1,479   50%   34%
  Other       NM   NM
   
 
 
  Total Global Corporate and Investment Bank     16,264   33%   25%
   
 
 
Private Client Services     1,239   64%   48%

Global Investment Management:

 

 

 

 

 

 

 
  Life Insurance and Annuities     3,743   21%   16%
  Private Bank     627   88%   85%
  Asset Management     737   44%   11%
   
 
 
    Total Global Investment Management     5,107   33%   19%
   
 
 
Proprietary Investment Activities     3,945   9%   7%
Corporate/Other(B)     (672 ) NM   NM
   
 
 
Total Citigroup(C)   $ 46,324   39%   20%
   
 
 
(A)
Return on Risk Capital is a non-GAAP measure that is defined as income divided by Risk Capital. Return on Invested Capital is a similar calculation but includes adjustments for goodwill and intangibles in both the numerator and denominator, similar to those necessary to translate return on tangible equity to return on total equity. Return on Risk Capital and Return on Invested Capital are non-GAAP performance measures. Return on Risk Capital is primarily used to make incremental investment decisions and serve as a key metric for organic growth initiatives. Return on Invested Capital is used for acquisition investment decisions and as a long term performance measure.

(B)
Average Risk Capital is net of the cross-sector diversification. Average Invested Capital includes the difference between Tangible Equity and Risk Capital, which is also included in the Total Citigroup Return on Invested Capital.

(C)
Total Citigroup Return on Invested Capital equals Citigroup Return on Equity.

NM Not meaningful

25




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CITIGROUP—QUARTERLY FINANCIAL DATA SUPPLEMENT