XML 35 R11.htm IDEA: XBRL DOCUMENT v3.25.3
REPORTABLE BUSINESS SEGMENTS AND ALL OTHER
 9 Months Ended
Sep. 30, 2025
Segment Reporting [Abstract]  
REPORTABLE BUSINESS SEGMENTS AND ALL OTHER REPORTABLE BUSINESS SEGMENTS AND ALL OTHER
The reportable business segments (segments) and All Other reflect how the CEO, who is the chief operating decision maker (CODM), manages the Company, including allocating resources and measuring performance.
Citi is organized into five reportable business segments: Services, Markets, Banking, Wealth and U.S. Personal Banking (USPB), with the remaining operations recorded in All Other, which includes activities not assigned to a specific segment, as well as discontinued operations. See segment details in Note 3 to the Consolidated Financial Statements in Citi’s 2024 Form 10-K.
Revenues and expenses directly associated with each segment or line of business are included in determining respective operating results. Other revenues and expenses that are attributable to a particular segment or All Other are generally allocated from Corporate/Other within All Other based on respective net revenues, non-interest expenses or other relevant measures.
Revenues and expenses from transactions with other segments and All Other are treated as transactions with external parties for purposes of segment disclosures, while funding charges paid by segments and funding credits received by Corporate Treasury within All Other are included in net interest income. The Company includes intersegment eliminations from Corporate/Other within All Other to reconcile the segment results to Citi’s consolidated results.
The accounting policies of these segments and All Other are the same as those disclosed in Note 1 to the Consolidated Financial Statements in Citi’s 2024 Form 10-K.
The following tables present certain information regarding the Company’s continuing operations by reportable business segment and All Other on a managed basis that excludes divestiture-related impacts. The CODM uses Income (loss) from continuing operations as the performance measure, to evaluate the results of each reportable business segment and
All Other by comparing to and monitoring against budget and prior-year results. This information is used to allocate resources to each of the segments and All Other and to make operational decisions when managing the Company, such as whether to reinvest profits or to return capital to shareholders through dividends and share repurchases.

Three Months Ended September 30,
In millions of dollars, except identifiable assets,
average loans and average deposits in billions		ServicesMarketsBanking
202520242025202420252024
Net interest income$3,823 $3,435 $2,251 $1,405 $562 $527 
Non-interest revenue1,540 1,580 3,312 3,412 1,570 1,070 
Total revenues, net of interest expense(1)
$5,363 $5,015 $5,563 $4,817 $2,132 $1,597 
Compensation expense(2)
$647 $584 $972 $854 $691 $676 
Non-compensation expense(1)(3)
2,060 1,991 2,519 2,485 448 440 
Total operating expense(1)
$2,707 $2,575 $3,491 $3,339 $1,139 $1,116 
Provisions for credit losses and for benefits and claims$61 $127 $32 $141 $157 $177 
Provision (benefits) for income taxes776 630 457 248 201 68 
Income (loss) from continuing operations1,819 1,683 1,583 1,089 635 236 
Identifiable assets (September 30, 2025 and December 31, 2024)
$627 $584 $1,182 $949 $141 $143 
Average loans94 87 147 119 81 88 
Average deposits893 825 20 19 1 1 
In millions of dollars, except identifiable assets,
average loans and average deposits in billions		WealthUSPB
2025202420252024
Net interest income$1,332 $1,233 $5,694 $5,293 
Non-interest revenue832 762 (363)(329)
Total revenues, net of interest expense(1)
$2,164 $1,995 $5,331 $4,964 
Compensation expense(2)
$633 $634 $531 $544 
Non-compensation expense(1)(3)
1,021 960 1,834 1,832 
Total operating expense(1)
$1,654 $1,594 $2,365 $2,376 
Provisions for credit losses and for benefits and claims$30 $33 $1,842 $1,909 
Provision (benefits) for income taxes106 85 266 157 
Income (loss) from continuing operations374 283 858 522 
Identifiable assets (September 30, 2025 and December 31, 2024)
$232 $224 $252 $252 
Average loans151 150 220 210 
Average deposits315 316 90 85 
In millions of dollars, except identifiable assets,
average loans and average deposits in billions
All Other(4)
Reconciling Items(4)
Total Citi
202520242025202420252024
Net interest income$1,278 $1,469 $— $— $14,940 $13,362 
Non-interest revenue257 351 2 1 7,150 6,847 
Total revenues, net of interest expense(1)
$1,535 $1,820 $2 $1 $22,090 $20,209 
Total operating expense(1)
$2,168 $2,077 $766 $67 $14,290 $13,144 
Provisions for credit losses and for benefits and claims$331 $289 $(3)$(1)$2,450 $2,675 
Provision (benefits) for income taxes(263)(52)16 (20)1,559 1,116 
Income (loss) from continuing operations(701)(494)(777)(45)3,791 3,274 
Identifiable assets (September 30, 2025 and December 31, 2024)
$208 $201 $2,642 $2,353 
Average loans32 33 725 687 
Average deposits63 65 1,382 1,311 
Nine Months Ended September 30,
In millions of dollars, except average loans and average deposits in billionsServicesMarketsBanking
202520242025202420252024
Net interest income$10,951 $9,977 $7,166 $5,149 $1,583 $1,636 
Non-interest revenue4,363 4,476 10,262 10,111 4,422 3,324 
Total revenues, net of interest expense(1)
$15,314 $14,453 $17,428 $15,260 $6,005 $4,960 
Compensation expense(2)
$1,920 $1,780 $2,982 $2,728 $2,018 $2,095 
Non-compensation expense(1)(3)
6,050 6,187 7,486 7,300 1,292 1,331 
Total operating expense(1)
$7,970 $7,967 $10,468 $10,028 $3,310 $3,426 
Provisions for credit losses and for benefits and claims$465 $164 $341 $329 $544 $16 
Provision (benefits) for income taxes2,002 1,626 1,492 924 513 346 
Income (loss) from continuing operations4,877 4,696 5,127 3,979 1,638 1,172 
Average loans$92 $84 $137 $119 $82 $89 
Average deposits859 812 18 23 — 1 
In millions of dollars, except average loans and average deposits in billionsWealthUSPB
2025202420252024
Net interest income$3,884 $3,261 $16,706 $15,622 
Non-interest revenue2,542 2,228 (1,028)(717)
Total revenues, net of interest expense(1)
$6,426 $5,489 $15,678 $14,905 
Compensation expense(2)
$1,921 $1,907 $1,622 $1,661 
Non-compensation expense(1)(3)
2,930 2,858 5,566 5,520 
Total operating expense(1)
$4,851 $4,765 $7,188 $7,181 
Provisions for credit losses and for benefits and claims$102 $(146)$5,538 $6,428 
Provision (benefits) for income taxes321 202 700 306 
Income (loss) from continuing operations1,152 668 2,252 990 
Average loans$149 $150 $218 $207 
Average deposits311 316 90 93 
In millions of dollars, except average loans and average deposits in billions
All Other(4)
Reconciling Items(4)
Total Citi
202520242025202420252024
Net interest income$3,837 $4,717 $— $— $44,127 $40,362 
Non-interest revenue841 1,451 (175)22 21,227 20,895 
Total revenues, net of interest expense(1)
$4,678 $6,168 $(175)$22 $65,354 $61,257 
Total operating expense(1)
$6,668 $6,868 $837 $262 $41,292 $40,497 
Provisions for credit losses and for benefits and claims$1,064 $718 $(9)$7 $8,045 $7,516 
Provision (benefits) for income taxes(912)(29)(31)(76)4,085 3,299 
Income (loss) from continuing operations(2,142)(1,389)(972)(171)11,932 9,945 
Average loans$31 $33 $709 $682 
Average deposits65 71 1,343 1,316 

(1)    Effective January 1, 2025, certain transaction processing fees paid by Citi, primarily to credit card networks, reported within USPB, Services, Wealth and All Other—Legacy Franchises (Mexico Consumer/SBMM and Asia Consumer), which were previously presented within Other operating expenses, are presented as contra-revenue within Commissions and fees reported in Non-interest revenue. Prior periods were conformed to reflect this change in presentation.
(2)    Excludes allocations of Compensation and benefits expense related to services provided by Corporate/Other within All Other, which are allocated from All Other to each segment, as applicable, through the non-compensation expense line.
(3)    Non-compensation expense for each segment includes allocated compensation and benefits-related costs from Corporate/Other within All Other to the respective segments, and expenses related to Technology/communication, Transactional and product servicing, Premises and equipment, Professional services, Advertising and marketing and Other operating (all of which include certain overhead expenses).
(4)    Segment results are presented on a managed basis that excludes divestiture-related impacts related to (i) Citi’s divestitures of its Asia Consumer businesses and (ii) the planned IPO of Banamex, within All Other—Legacy Franchises. Adjustments are included in Legacy Franchises within All Other and are reflected in the reconciliations above to arrive at Citi’s reported results in the Consolidated Statement of Income.
The following table presents a reconciliation of total Citigroup income from continuing operations as reported:

Three Months Ended September 30,Nine Months Ended September 30,
In millions of dollars
2025(1)
2024(2)
2025(3)
2024(4)
Total reportable business segments and All Other—income from continuing operations(5)
$4,568 $3,319 $12,904 $10,116 
Divestiture-related impact on:
Total revenues, net of interest expense2 1 (175)22 
Total operating expenses766 67 837 262 
Provision (release) for credit losses(3)(1)(9)7 
Provision (benefits) for income taxes16 (20)(31)(76)
Income from continuing operations$3,791 $3,274 $11,932 $9,945 

(1)    The three months ended September 30, 2025 includes approximately $766 million in operating expenses (approximately $744 million after-tax), driven by a goodwill impairment charge in Mexico ($726 million ($714 million after-tax)) and separation costs in Mexico.
(2)    The three months ended September 30, 2024 includes approximately $67 million in operating expenses (approximately $46 million after-tax), primarily driven by separation costs in Mexico and severance costs in the Asia exit markets. For additional information, see Citi’s Quarterly Report on Form 10-Q for the period ended September 30, 2024.
(3)    The nine months ended September 30, 2025 includes (i) an approximate $186 million loss recorded in revenue (approximately $157 million after-tax), driven by the announced sale of the Poland consumer banking business; and (ii) approximately $837 million in operating expenses (approximately $793 million after-tax), driven by a goodwill impairment charge in Mexico ($726 million ($714 million after-tax)) and separation costs in Mexico and severance costs in the Asia exit markets (approximately $89 million (approximately $62 million after-tax)).
(4)    The nine months ended September 30, 2024 includes approximately $262 million in operating expenses (approximately $181 million after-tax), primarily related to separation costs in Mexico and severance costs in the Asia exit markets. For additional information, see Citi’s Quarterly Report on Form 10-Q for the period ended September 30, 2024.
(5)    Reportable business segment results are presented on a managed basis that excludes divestiture-related impacts related to (i) Citi’s divestitures of its Asia Consumer businesses and (ii) the planned IPO of Banamex, within All Other—Legacy Franchises. Adjustments are included in Legacy Franchises within All Other and are reflected in the reconciliations above to arrive at Citi’s reported results in the Consolidated Statement of Income.