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LOANS - Consumer Loans, Delinquencies and Non-Accrual Details (Details) - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Dec. 31, 2024
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income $ 702,056   $ 694,488
Held at fair value 8,165   8,040
Reversal of accrued interest 500 $ 400  
Unallocated portfolio layer cumulative basis adjustments     (72)
Consumer loans      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 386,312   393,102
Non-accrual loans for which there is no ACLL 167   146
Non-accrual loans for which there is an ACLL 1,161   1,164
Total non-accrual 1,328   1,310
90 days  past due and accruing 2,747   2,907
Total excluding portfolio-layer hedges cumulative basis adjustments 386,081   393,326
Held at fair value 278   281
Unearned income 893   889
Accrued interest receivable 1,000   1,000
Unallocated portfolio layer cumulative basis adjustments 231   (224)
Consumer loans | Current      
Financing Receivable, Past Due [Line Items]      
Total excluding portfolio-layer hedges cumulative basis adjustments 379,133   386,444
Consumer loans | 30–89 days past due      
Financing Receivable, Past Due [Line Items]      
Total excluding portfolio-layer hedges cumulative basis adjustments 3,429   3,175
Consumer loans | 90+ days past due      
Financing Receivable, Past Due [Line Items]      
Total excluding portfolio-layer hedges cumulative basis adjustments 3,302   3,472
Consumer loans | Past Due | Government-guaranteed      
Financing Receivable, Past Due [Line Items]      
Total excluding portfolio-layer hedges cumulative basis adjustments 217   235
Consumer loans | In North America offices      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 313,086   321,948
Non-accrual loans for which there is no ACLL 167   146
Non-accrual loans for which there is an ACLL 660   677
Total non-accrual 827   823
90 days  past due and accruing 2,671   2,835
Consumer loans | In North America offices | Current      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 306,797   315,704
Consumer loans | In North America offices | 30–89 days past due      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 3,090   2,847
Consumer loans | In North America offices | 90+ days past due      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 2,982   3,162
Consumer loans | In North America offices | 90+ days past due | Banking      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 25,500   25,900
Consumer loans | In North America offices | Past Due | Government-guaranteed      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 217   235
Consumer loans | In offices outside North America      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 72,995   71,378
Non-accrual loans for which there is no ACLL 0   0
Non-accrual loans for which there is an ACLL 501   487
Total non-accrual 501   487
90 days  past due and accruing 76   72
Consumer loans | In offices outside North America | Classifiably managed      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 18,937   17,553
Consumer loans | In offices outside North America | Current      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 72,336   70,740
Consumer loans | In offices outside North America | 30–89 days past due      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 339   328
Consumer loans | In offices outside North America | 90+ days past due      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 320   310
Consumer loans | In offices outside North America | 90+ days past due | Banking      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 18,900   17,600
Consumer loans | In offices outside North America | Past Due | Government-guaranteed      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 0   0
Consumer loans | Residential mortgages      
Financing Receivable, Past Due [Line Items]      
Held at fair value 278   281
Consumer loans | Residential mortgages | In North America offices      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 114,664   114,593
Non-accrual loans for which there is no ACLL 138   114
Non-accrual loans for which there is an ACLL 404   409
Total non-accrual 542   523
90 days  past due and accruing 120   128
Mortgage loans in process of foreclosure 200   200
Consumer loans | Residential mortgages | In North America offices | Current      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 113,337   113,613
Consumer loans | Residential mortgages | In North America offices | 30–89 days past due      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 760   397
Consumer loans | Residential mortgages | In North America offices | 30–89 days past due | Government-guaranteed      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 100    
Consumer loans | Residential mortgages | In North America offices | 90+ days past due      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 351   349
Consumer loans | Residential mortgages | In North America offices | 90+ days past due | Government-guaranteed      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income     100
Consumer loans | Residential mortgages | In North America offices | Past Due | Government-guaranteed      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 216   234
Consumer loans | Residential mortgages | In offices outside North America      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 24,326   24,456
Non-accrual loans for which there is no ACLL 0   0
Non-accrual loans for which there is an ACLL 156   155
Total non-accrual 156   155
90 days  past due and accruing 0   0
Mortgage loans in process of foreclosure 100   100
Consumer loans | Residential mortgages | In offices outside North America | Classifiably managed      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 0   0
Consumer loans | Residential mortgages | In offices outside North America | Global Wealth Management Business      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 18,800   19,100
Consumer loans | Residential mortgages | In offices outside North America | Current      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 24,227   24,358
Consumer loans | Residential mortgages | In offices outside North America | 30–89 days past due      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 39   38
Consumer loans | Residential mortgages | In offices outside North America | 90+ days past due      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 60   60
Consumer loans | Residential mortgages | In offices outside North America | Past Due | Government-guaranteed      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 0   0
Consumer loans | Home equity loans | In North America offices      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 3,025   3,141
Non-accrual loans for which there is no ACLL 23   25
Non-accrual loans for which there is an ACLL 102   114
Total non-accrual 125   139
90 days  past due and accruing 0   0
Home equity loans in process of foreclosure 100   100
Consumer loans | Home equity loans | In North America offices | Current      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 2,944   3,060
Consumer loans | Home equity loans | In North America offices | 30–89 days past due      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 28   23
Consumer loans | Home equity loans | In North America offices | 90+ days past due      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 53   58
Consumer loans | Home equity loans | In North America offices | Past Due | Government-guaranteed      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 0   0
Consumer loans | Credit cards | In North America offices      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 162,806   171,059
Non-accrual loans for which there is no ACLL 0   0
Non-accrual loans for which there is an ACLL 0   0
Total non-accrual 0   0
90 days  past due and accruing 2,550   2,705
Consumer loans | Credit cards | In North America offices | Current      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 158,039   166,021
Consumer loans | Credit cards | In North America offices | 30–89 days past due      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 2,217   2,333
Consumer loans | Credit cards | In North America offices | 90+ days past due      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 2,550   2,705
Consumer loans | Credit cards | In North America offices | Past Due | Government-guaranteed      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 0   0
Consumer loans | Credit cards | In offices outside North America      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 12,885   12,927
Non-accrual loans for which there is no ACLL 0   0
Non-accrual loans for which there is an ACLL 213   211
Total non-accrual 213   211
90 days  past due and accruing 76   72
Consumer loans | Credit cards | In offices outside North America | Classifiably managed      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 0   0
Consumer loans | Credit cards | In offices outside North America | Current      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 12,468   12,523
Consumer loans | Credit cards | In offices outside North America | 30–89 days past due      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 194   190
Consumer loans | Credit cards | In offices outside North America | 90+ days past due      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 223   214
Consumer loans | Credit cards | In offices outside North America | Past Due | Government-guaranteed      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 0   0
Consumer loans | Personal, small business and other | In North America offices      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 32,591   33,155
Non-accrual loans for which there is no ACLL 6   7
Non-accrual loans for which there is an ACLL 154   154
Total non-accrual 160   161
90 days  past due and accruing 1   2
Consumer loans | Personal, small business and other | In North America offices | Global Wealth Management Business      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income $ 27,700   $ 28,100
Consumer loans | Personal, small business and other | In North America offices | Global Wealth Management Business | Internal Investment Grade      
Financing Receivable, Past Due [Line Items]      
Percentage of loans rated investment grade 83.00%   83.00%
Consumer loans | Personal, small business and other | In North America offices | Current      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income $ 32,477   $ 33,010
Consumer loans | Personal, small business and other | In North America offices | 30–89 days past due      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 85   94
Consumer loans | Personal, small business and other | In North America offices | 90+ days past due      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 28   50
Consumer loans | Personal, small business and other | In North America offices | Past Due | Government-guaranteed      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 1   1
Consumer loans | Personal, small business and other | In offices outside North America      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 35,784   33,995
Non-accrual loans for which there is no ACLL 0   0
Non-accrual loans for which there is an ACLL 132   121
Total non-accrual 132   121
90 days  past due and accruing 0   0
Consumer loans | Personal, small business and other | In offices outside North America | Classifiably managed      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 18,937   $ 17,553
Consumer loans | Personal, small business and other | In offices outside North America | Internal Investment Grade      
Financing Receivable, Past Due [Line Items]      
Percentage of loans rated investment grade     83.00%
Consumer loans | Personal, small business and other | In offices outside North America | Global Wealth Management Business      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income $ 27,000   $ 25,400
Consumer loans | Personal, small business and other | In offices outside North America | Global Wealth Management Business | Classifiably managed      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income     $ 17,600
Consumer loans | Personal, small business and other | In offices outside North America | Global Wealth Management Business | Internal Investment Grade      
Financing Receivable, Past Due [Line Items]      
Percentage of loans rated investment grade 51.00%   56.00%
Consumer loans | Personal, small business and other | In offices outside North America | Current      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income $ 35,641   $ 33,859
Consumer loans | Personal, small business and other | In offices outside North America | 30–89 days past due      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 106   100
Consumer loans | Personal, small business and other | In offices outside North America | 90+ days past due      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income 37   36
Consumer loans | Personal, small business and other | In offices outside North America | Past Due | Government-guaranteed      
Financing Receivable, Past Due [Line Items]      
Loans, net of unearned income $ 0   $ 0