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OPERATING SEGMENTS - Segment Information (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Aug. 12, 2023
Mar. 01, 2023
Nov. 01, 2022
Aug. 01, 2022
Mar. 31, 2022
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Segment Reporting Information [Line Items]                
Net interest income           $ 54,095 $ 54,900 $ 48,668
Non-interest revenue           27,044 23,562 26,670
Total revenues, net of interest expense           81,139 78,462 75,338
Total operating expenses           53,984 56,366 51,292
Provisions for credit losses and for benefits and claims           10,109 9,186 5,239
Provision (benefits) for income taxes           4,211 3,528 3,642
Income (loss) from continuing operations           12,835 9,382 15,165
Identifiable assets           2,352,945 2,411,834 2,417,000
Average loans           683,000 661,000 653,000
Average deposits           1,317,000 1,334,000 1,333,000
Goodwill impairment         $ 535 0 0 535
Goodwill impairment, after-tax         $ 489      
Discontinued Operations, Disposed of by Sale | India Consumer Banking Business                
Segment Reporting Information [Line Items]                
Pretax loss on sale   $ (1,000)         (1,059)  
Loss on sale, after-tax   $ (718)         (727)  
Discontinued Operations, Disposed of by Sale | Taiwan Consumer Banking Business                
Segment Reporting Information [Line Items]                
Pretax loss on sale $ (408)           (403)  
Loss on sale, after-tax $ (288)           (284)  
Discontinued Operations, Disposed of by Sale | Philippines Consumer Banking Business                
Segment Reporting Information [Line Items]                
Pretax loss on sale       $ (618)       (616)
Loss on sale, after-tax       $ (290)       (290)
Discontinued Operations, Disposed of by Sale | Thailand Consumer Banking Business                
Segment Reporting Information [Line Items]                
Pretax loss on sale     $ (209)         (209)
Loss on sale, after-tax     $ (115)         (115)
Discontinued Operations, Disposed of by Sale | Asia Consumer Banking Business                
Segment Reporting Information [Line Items]                
Goodwill impairment               535
Goodwill impairment, after-tax               489
Discontinued Operations, Held-for-sale | Mexico and Asia Exit Markets                
Segment Reporting Information [Line Items]                
Operating expenses, before tax           318 372  
Operating expenses, after tax           220 263  
Discontinued Operations, Held-for-sale | Thailand Consumer Banking Business                
Segment Reporting Information [Line Items]                
Operating expenses, before tax               161
Operating expenses, after tax               108
North America                
Segment Reporting Information [Line Items]                
Total revenues, net of interest expense           40,079 36,707 34,917
Identifiable assets           1,326,443 1,350,212  
International                
Segment Reporting Information [Line Items]                
Total revenues, net of interest expense           40,392 39,640 38,911
Identifiable assets           899,972 940,416  
Corporate/Other                
Segment Reporting Information [Line Items]                
Total revenues, net of interest expense           668 2,115 1,510
Identifiable assets           126,530 121,206  
U.K.                
Segment Reporting Information [Line Items]                
Total revenues, net of interest expense           6,700 6,900 7,900
Markets                
Segment Reporting Information [Line Items]                
Provisions for credit losses and for benefits and claims           463 438 117
Operating Segments                
Segment Reporting Information [Line Items]                
Income (loss) from continuing operations           13,042 8,723 15,349
Operating Segments | Services                
Segment Reporting Information [Line Items]                
Net interest income           13,423 13,251 10,365
Non-interest revenue           6,226 4,851 5,300
Total revenues, net of interest expense           19,649 18,102 15,665
Compensation expense           2,371 2,318 2,070
Non-compensation expense           8,228 7,713 6,664
Total operating expenses           10,599 10,031 8,734
Provisions for credit losses and for benefits and claims           276 950 207
Provision (benefits) for income taxes           2,190 2,420 1,776
Income (loss) from continuing operations           6,584 4,701 4,948
Identifiable assets           584,000 586,000 600,000
Average loans           85,000 81,000 82,000
Average deposits           819,000 811,000 809,000
Goodwill impairment               0
Operating Segments | Markets                
Segment Reporting Information [Line Items]                
Net interest income           7,005 7,233 5,768
Non-interest revenue           12,831 11,416 14,177
Total revenues, net of interest expense           19,836 18,649 19,945
Compensation expense           3,611 3,645 3,548
Non-compensation expense           9,591 9,613 8,905
Total operating expenses           13,202 13,258 12,453
Provision (benefits) for income taxes           1,166 1,015 1,523
Income (loss) from continuing operations           5,005 3,938 5,852
Identifiable assets           949,000 1,008,000 963,000
Average loans           120,000 110,000 111,000
Average deposits           21,000 23,000 21,000
Goodwill impairment               0
Operating Segments | Banking                
Segment Reporting Information [Line Items]                
Net interest income           2,157 2,161 2,130
Non-interest revenue           4,044 2,554 3,397
Total revenues, net of interest expense           6,201 4,715 5,527
Compensation expense           2,703 3,021 2,961
Non-compensation expense           1,774 1,856 1,499
Total operating expenses           4,477 4,877 4,460
Provisions for credit losses and for benefits and claims           (224) (143) 604
Provision (benefits) for income taxes           419 12 129
Income (loss) from continuing operations           1,529 (31) 334
Identifiable assets           143,000 148,000 152,000
Average loans           88,000 92,000 100,000
Average deposits           1,000 1,000 1,000
Goodwill impairment               0
Operating Segments | Wealth                
Segment Reporting Information [Line Items]                
Net interest income           4,508 4,413 4,681
Non-interest revenue           3,004 2,608 2,674
Total revenues, net of interest expense           7,512 7,021 7,355
Compensation expense           2,529 2,734 2,501
Non-compensation expense           3,826 3,751 3,411
Total operating expenses           6,355 6,485 5,912
Provisions for credit losses and for benefits and claims           (126) (3) 307
Provision (benefits) for income taxes           281 120 141
Income (loss) from continuing operations           1,002 419 995
Identifiable assets           224,000 229,000 256,000
Average loans           149,000 150,000 150,000
Average deposits           316,000 310,000 312,000
Goodwill impairment               0
Operating Segments | USPB                
Segment Reporting Information [Line Items]                
Net interest income           21,103 20,150 18,062
Non-interest revenue           (729) (963) (1,190)
Total revenues, net of interest expense           20,374 19,187 16,872
Compensation expense           2,205 2,278 2,077
Non-compensation expense           7,760 7,824 7,705
Total operating expenses           9,965 10,102 9,782
Provisions for credit losses and for benefits and claims           8,598 6,707 3,448
Provision (benefits) for income taxes           429 558 872
Income (loss) from continuing operations           1,382 1,820 2,770
Identifiable assets           252,000 242,000 231,000
Average loans           209,000 193,000 171,000
Average deposits           91,000 110,000 115,000
Goodwill impairment               0
All Other                
Segment Reporting Information [Line Items]                
Net interest income           5,899 7,692 7,662
Non-interest revenue           1,642 1,750 1,458
Total revenues, net of interest expense           7,541 9,442 9,120
Total operating expenses           9,068 11,241 9,255
Provisions for credit losses and for benefits and claims           1,115 1,304 480
Provision (benefits) for income taxes           (182) (979) (1,065)
Income (loss) from continuing operations           (2,460) (2,124) 450
Identifiable assets           201,000 199,000 215,000
Average loans           32,000 35,000 39,000
Average deposits           69,000 79,000 75,000
Goodwill impairment               535
Reconciling Items                
Segment Reporting Information [Line Items]                
Net interest income           0 0 0
Non-interest revenue           26 1,346 854
Total revenues, net of interest expense           26 1,346 854
Total operating expenses           318 372 696
Provisions for credit losses and for benefits and claims           7 (67) 76
Provision (benefits) for income taxes           (92) 382 266
Income (loss) from continuing operations           (207) 659 (184)
Provision for credit losses on loans           $ 7 $ (67) $ 76