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LOANS (Tables)

9 Months Ended

Sep. 30, 2024

Financing Receivable, Credit Quality Indicator [Line Items]

The following table presents information by corporate loan type:


In millions of dollars	September 30, 2024		December 31, 2023
In North America offices(1)
Commercial and industrial	$	58,403	$	61,008
Financial institutions	38,796		39,393
Mortgage and real estate(2)	18,353		17,813
Installment and other	23,147		23,335
Lease financing	233		227
Total	$	138,932	$	141,776
In offices outside North America(1)
Commercial and industrial	$	98,024	$	93,402
Financial institutions	25,879		26,143
Mortgage and real estate(2)	7,900		7,197
Installment and other	25,693		27,907
Lease financing	41		48
Governments and official institutions	3,237		3,599
Total	$	160,774	$	158,296
Corporate loans, net of unearned income, excluding portfolio layer hedges cumulative basis adjustments(3)(4)(5)	$	299,706	$	300,072
Unallocated portfolio layer hedges cumulative basis adjustments(6)	$	65	$	93
Corporate loans, net of unearned income(3)(4)(5)	$	299,771	$	300,165

(1)North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America. The classification between offices in North America and outside North America is based on the domicile of the booking unit. The difference between the domicile of the booking unit and the domicile of the managing unit is not material.

(2)Loans secured primarily by real estate.

(3)Corporate loans are net of unearned income of ($912) million and ($917) million at September 30, 2024 and December 31, 2023, respectively. Unearned income on corporate loans primarily represents loan origination fees, net of certain direct origination costs, that are deferred and recognized as Interest income over the lives of the related loans.

(4)Not included in the balances above is approximately $2 billion of accrued interest receivable at September 30, 2024 and December 31,

2023, which is included in Other assets on the Consolidated Balance Sheet.

(5)Accrued interest receivable considered to be uncollectible is reversed through interest income. Amounts reversed were not material for the three and nine months ended September 30, 2024 and 2023.

(6)Represents fair value hedge basis adjustments related to portfolio layer method hedges of mortgage and real estate loans, which are not allocated to individual loans in the portfolio. See Note 22.

Schedule of loan delinquency and non-accrual details

Corporate Loan Delinquencies and Non-Accrual Details at September 30, 2024


In millions of dollars	30–89 days past due and accruing(1)		≥ 90 days past due and accruing(1)		Total past due and accruing		Total non-accrual(2)		Total current(3)		Total loans(4)
Commercial and industrial	$	177	$	79	$	256	$	353	$	153,502	$	154,111
Financial institutions	10		—		10		27		64,351		64,388
Mortgage and real estate	39		1		40		476		25,736		26,252
Lease financing	—		—		—		—		274		274
Other	53		10		63		88		46,726		46,877
Loans at fair value	N/A		N/A		N/A		N/A		N/A		7,804

Total(5)	$	279	$	90	$	369	$	944	$	290,589	$	299,706

Corporate Loan Delinquencies and Non-Accrual Details at December 31, 2023


In millions of dollars	30–89 days past due and accruing(1)		≥ 90 days past due and accruing(1)		Total past due and accruing		Total non-accrual(2)		Total current(3)		Total loans(4)
Commercial and industrial	$	308	$	118	$	426	$	717	$	150,308	$	151,451
Financial institutions	9		7		16		51		64,993		65,060
Mortgage and real estate	66		3		69		868		24,001		24,938
Lease financing	—		—		—		—		275		275
Other	66		17		83		246		50,738		51,067
Loans at fair value	N/A		N/A		N/A		N/A		N/A		7,281

Total(5)	$	449	$	145	$	594	$	1,882	$	290,315	$	300,072

(1)Corporate loans that are 90 days or more past due are generally classified as non-accrual. Corporate loans are considered past due when principal or interest is contractually due but unpaid.

(2)Non-accrual loans generally include those loans that are 90 days or more past due or those loans for which Citi believes, based on actual experience and a forward-looking assessment of the collectibility of the loan in full, that the payment of interest and/or principal is doubtful.

(3)Loans less than 30 days past due are presented as current.

(4)The Total loans column includes loans at fair value, which are not included in the various delinquency columns and, therefore, the tables’ total rows will not cross-foot.

(5)Excludes $65 million and $93 million of unallocated portfolio layer cumulative basis adjustments at September 30, 2024 and December 31, 2023, respectively.

N/A Not applicable

Schedule of loans credit quality indicators

Corporate Loan Credit Quality Indicators


	Recorded investment in loans(1)
	Term loans by year of origination												Revolving line of credit arrangements(2)		September 30, 2024
In millions of dollars	2024		2023		2022		2021		2020		Prior
Investment grade(3)
Commercial and industrial(4)	$	38,306	$	11,198	$	5,627	$	3,187	$	1,636	$	6,447	$	34,525	$	100,926
Financial institutions(4)	9,203		3,136		1,371		795		282		1,736		40,053		56,576
Mortgage and real estate	3,687		4,177		3,826		3,030		2,075		1,824		235		18,854
Other(5)	3,878		3,074		3,907		821		737		5,183		25,852		43,452
Total investment grade	$	55,074	$	21,585	$	14,731	$	7,833	$	4,730	$	15,190	$	100,665	$	219,808
Non-investment grade(3)
Accrual
Commercial and industrial(4)	$	19,506	$	5,242	$	3,929	$	1,939	$	284	$	2,656	$	19,275	$	52,831
Financial institutions(4)	3,331		679		437		456		1		323		2,557		7,784
Mortgage and real estate	473		877		1,670		1,384		726		1,322		471		6,923
Other(5)	642		540		374		274		220		251		1,311		3,612
Non-accrual
Commercial and industrial(4)	32		40		43		28		15		39		156		353
Financial institutions	3		—		—		—		—		—		24		27
Mortgage and real estate	1		3		156		7		29		244		36		476
Other(5)	6		8		—		35		—		14		25		88
Total non-investment grade	$	23,994	$	7,389	$	6,609	$	4,123	$	1,275	$	4,849	$	23,855	$	72,094
Loans at fair value(6)															$	7,804
Corporate loans, net of unearned income(7)	$	79,068	$	28,974	$	21,340	$	11,956	$	6,005	$	20,039	$	124,520	$	299,706


	Recorded investment in loans(1)
	Term loans by year of origination												Revolving line of credit arrangements(2)		December 31, 2023
In millions of dollars	2023		2022		2021		2020		2019		Prior
Investment grade(3)
Commercial and industrial(4)	$	47,811	$	7,738	$	3,641	$	2,279	$	2,604	$	6,907	$	34,956	$	105,936
Financial institutions(4)	11,002		2,356		2,834		424		557		1,847		36,715		55,735
Mortgage and real estate	3,628		4,433		3,595		2,544		1,238		1,582		66		17,086
Other(5)	4,653		5,781		1,072		1,029		812		5,302		29,335		47,984
Total investment grade	$	67,094	$	20,308	$	11,142	$	6,276	$	5,211	$	15,638	$	101,072	$	226,741
Non-investment grade(3)
Accrual
Commercial and industrial(4)	$	17,570	$	4,785	$	1,914	$	1,359	$	732	$	2,526	$	15,912	$	44,798
Financial institutions(4)	4,207		748		1,084		56		194		260		2,725		9,274
Mortgage and real estate	1,034		1,234		1,378		947		755		1,016		620		6,984
Other(5)	653		434		248		158		211		155		1,253		3,112
Non-accrual
Commercial and industrial	53		46		84		35		45		93		361		717
Financial institutions(4)	—		—		—		—		—		—		51		51
Mortgage and real estate	118		233		8		38		110		308		53		868
Other(5)	8		—		41		—		55		12		130		246
Total non-investment grade	$	23,643	$	7,480	$	4,757	$	2,593	$	2,102	$	4,370	$	21,105	$	66,050
Loans at fair value(6)															$	7,281
Corporate loans, net of unearned income	$	90,737	$	27,788	$	15,899	$	8,869	$	7,313	$	20,008	$	122,177	$	300,072

(1)Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount, less any direct write-downs.

(2)There were no significant revolving line of credit arrangements that converted to term loans during the period.

(3)Held-for-investment loans are accounted for on an amortized cost basis.

(4)Includes certain short-term loans with less than one year in tenor.

(5)Other includes installment and other, lease financing and loans to government and official institutions.

(6)Loans at fair value include loans to commercial and industrial, financial institutions, mortgage and real estate and other.

(7)Excludes $65 million and $93 million of unallocated portfolio layer hedges cumulative basis adjustments at September 30, 2024 and December 31, 2023, respectively.

The table below details gross credit losses recognized during the nine months ended September 30, 2024, by year of loan origination:


	For the Nine Months Ended September 30, 2024
In millions of dollars	2024		2023		2022		2021		2020		Prior		Revolving line of credit arrangement		Total
Commercial and industrial	$	10	$	2	$	3	$	9	$	4	$	15	$	167	$	210
Financial institutions	—		—		—		—		—		1		9		10
Mortgage and real estate	1		37		11		—		—		84		22		155
Other(1)	—		—		—		—		—		16		29		45
Total	$	11	$	39	$	14	$	9	$	4	$	116	$	227	$	420

The table below details gross credit losses recognized during the nine months ended September 30, 2023, by year of loan origination:


	For the Nine Months Ended September 30, 2023
In millions of dollars	2023		2022		2021		2020		2019		Prior		Revolving line of credit arrangement		Total
Commercial and industrial	$	9	$	19	$	1	$	1	$	—	$	2	$	73	$	105
Financial institutions	—		—		—		—		—		—		38		38
Mortgage and real estate	—		—		—		1		—		2		1		4
Other(1)	—		—		—		—		—		—		50		50
Total	$	9	$	19	$	1	$	2	$	—	$	4	$	162	$	197

(1) Other includes installment and other, lease financing and loans to government and official institutions.

Schedule of impaired loans

Non-Accrual Corporate Loans


	September 30, 2024				December 31, 2023
In millions of dollars	Recorded investment(1)(2)		Related specific allowance		Recorded investment(1)(2)		Related specific allowance
Non-accrual corporate loans with specific allowances
Commercial and industrial	$	196	$	93	$	507	$	168
Financial institutions	24		5		48		15
Mortgage and real estate	189		23		697		128

Other	58		19		185		51
Total non-accrual corporate loans with specific allowances	$	467	$	140	$	1,437	$	362
Non-accrual corporate loans without specific allowances
Commercial and industrial	$	157	N/A		$	210	N/A
Financial institutions	4		N/A		3		N/A
Mortgage and real estate	286		N/A		171		N/A
Lease financing	—		N/A		—		N/A
Other	30		N/A		61		N/A
Total non-accrual corporate loans without specific allowances	$	477	N/A		$	445	N/A

(1)Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount, less any direct write-downs.

(2)Interest income recognized for the three and nine months ended September 30, 2024 was $28 million and $58 million, and for the three and nine months ended September 30, 2023 was $6 million and $31 million, respectively.

N/A Not applicable

Schedule of modifications and troubled debt restructurings

The following tables detail corporate loan modifications granted during the three and nine months ended September 30, 2024 and September 30, 2023 to borrowers experiencing financial difficulty by type of modification granted and the financial effect of those modifications. Citi defines a corporate loan modification to a borrower experiencing financial difficulty as a modification of a loan classified as substandard or worse at the time of modification.


	For the Three and Nine Months Ended September 30, 2024
In millions of dollars, except for weighted-average term extension	Total modifications balance at September 30, 2024(1)(2)(3)		Term extension		Combination: Term extension and payment delay(4)		Weighted-average term extension (months)
Three Months Ended September 30, 2024
Commercial and industrial	$	4	$	4	$	—	6
Financial institutions	—		—		—		—
Mortgage and real estate	49		49		—		6
Other(5)	—		—		—		—
Total	$	53	$	53	$	—
Nine Months Ended September 30, 2024
Commercial and industrial	$	107	$	107	$	—	11
Financial institutions	—		—		—		—
Mortgage and real estate	130		130		—		7
Other(5)	—		—		—		—
Total	$	237	$	237	$	—


	For the Three and Nine Months Ended September 30, 2023
In millions of dollars, except for weighted-average term extension	Total modifications balance at September 30, 2023(1)(2)(3)		Term extension		Combination: Term extension and payment delay(4)		Weighted-average term extension (months)
Three Months Ended September 30, 2023
Commercial and industrial	$	25	$	25	$	—	22
Financial institutions	—		—		—		—
Mortgage and real estate	35		35		—		55
Other(5)	—		—		—		—
Total	$	60	$	60	$	—
Nine Months Ended September 30, 2023
Commercial and industrial	$	93	$	70	$	23	28
Financial institutions	—		—		—		—
Mortgage and real estate	85		84		1		37
Other(5)	—		—		—		—
Total	$	178	$	154	$	24

(1)The above table reflects activity for loans outstanding as of the end of the reporting period. The balances are not significant as a percentage of the total carrying values of loans by class of receivable as of September 30, 2024 and September 30, 2023.

(2)Commitments to lend to borrowers experiencing financial difficulty that were granted modifications totaled $924 million and $1 billion as of September 30, 2024 and September 30, 2023, respectively.

(3)The allowance for corporate loans, including modified loans, is based on the borrower’s overall financial performance. Charge-offs for amounts deemed uncollectible may be recorded at the time of the modification or may have already been recorded in prior periods such that no charge-off is required at the time of modification.

(4)Payment delays either for principal or interest payments had an immaterial financial impact.

(5)Other includes installment and other, lease financing and loans to government and official institutions.

The following tables present the delinquencies of modified corporate loans to borrowers experiencing financial difficulty. It includes loans that were modified during the 12 months ended September 30, 2024 and December 31, 2023:


	As of September 30, 2024(1)
In millions of dollars	Total		Current		30–89 days past due		90+ days past due

Commercial and industrial	$	107	$	107	$	—	$	—
Financial institutions	—		—		—		—
Mortgage and real estate	130		130		—		—
Other(2)	—		—		—		—
Total	$	237	$	237	$	—	$	—


	As of December 31, 2023(1)
In millions of dollars	Total		Current		30–89 days past due		90+ days past due

Commercial and industrial	$	198	$	198	$	—	$	—
Financial institutions	—		—		—		—
Mortgage and real estate	144		144		—		—
Other(2)	—		—		—		—
Total	$	342	$	342	$	—	$	—

(1)Corporate loans are generally not modified as a result of their delinquency status; rather, they are modified because of events that have impacted the overall financial performance of the borrower. Corporate loans, if past due, are re-aged to current status upon modification.

(2)Other includes installment and other, lease financing and loans to government and official institutions.

Consumer loans

Financing Receivable, Credit Quality Indicator [Line Items]

Schedule of loan delinquency and non-accrual details

The following tables provide Citi’s consumer loans by type:

Consumer Loans, Delinquencies and Non-Accrual Status at September 30, 2024


In millions of dollars	Total current(1)(2)		30–89 days past due(3)		≥ 90 days past due(3)		Past due government guaranteed(4)		Total loans		Non-accrual loans for which there is no ACLL		Non-accrual loans for which there is an ACLL		Total non-accrual		90 days past due and accruing
In North America offices(5)
Residential first mortgages(6)	$	113,186	$	395	$	314	$	231	$	114,126	$	110	$	389	$	499	$	120
Home equity loans(7)(8)	3,137		28		77		—		3,242		25		133		158		—
Credit cards	158,833		2,356		2,510		—		163,699		—		—		—		2,510
Personal, small business and other(9)	33,157		97		53		1		33,308		6		52		58		3
Total	$	308,313	$	2,876	$	2,954	$	232	$	314,375	$	141	$	574	$	715	$	2,633
In offices outside North America(5)
Residential mortgages(6)	$	25,603	$	40	$	59	$	—	$	25,702	$	—	$	197	$	197	$	—
Credit cards	12,532		194		204		—		12,930		—		204		204		69
Personal, small business and other(9)	35,333		103		38		—		35,474		—		106		106		—
Total	$	73,468	$	337	$	301	$	—	$	74,106	$	—	$	507	$	507	$	69
Total excluding portfolio layer cumulative basis adjustments	$	381,781	$	3,213	$	3,255	$	232	$	388,481	$	141	$	1,081	$	1,222	$	2,702
Unallocated portfolio layer hedges cumulative basis adjustments(10)									$	670
Total Citigroup(11)(12)									$	389,151

Consumer Loans, Delinquencies and Non-Accrual Status at December 31, 2023


In millions of dollars	Total current(1)(2)		30–89 days past due(3)		≥ 90 days past due(3)		Past due government guaranteed(4)		Total loans		Non-accrual loans for which there is no ACLL		Non-accrual loans for which there is an ACLL		Total non-accrual		90 days past due and accruing
In North America offices(5)
Residential first mortgages(6)	$	107,720	$	462	$	294	$	235	$	108,711	$	105	$	384	$	489	$	120
Home equity loans(7)(8)	3,471		36		85		—		3,592		48		126		174		—
Credit cards	159,966		2,293		2,461		—		164,720		—		—		—		2,461
Personal, small business and other(9)	35,970		104		57		4		36,135		6		59		65		5
Total	$	307,127	$	2,895	$	2,897	$	239	$	313,158	$	159	$	569	$	728	$	2,586
In offices outside North America(5)
Residential mortgages(6)	$	26,309	$	48	$	69	$	—	$	26,426	$	—	$	243	$	243	$	—
Credit cards	13,797		209		227		—		14,233		—		211		211		88
Personal, small business and other(9)	35,233		107		40		—		35,380		—		133		133		—
Total	$	75,339	$	364	$	336	$	—	$	76,039	$	—	$	587	$	587	$	88
Total Citigroup(11)(12)	$	382,466	$	3,259	$	3,233	$	239	$	389,197	$	159	$	1,156	$	1,315	$	2,674

(1)Loans less than 30 days past due are presented as current.

(2)Includes $302 million and $313 million at September 30, 2024 and December 31, 2023, respectively, of residential first mortgages recorded at fair value.

(3)Excludes loans guaranteed by U.S. government-sponsored agencies. Excludes delinquencies on $26.0 billion and $18.2 billion of classifiably managed Private Bank loans in North America and outside North America, respectively, at September 30, 2024. Excludes delinquencies on $29.2 billion and $17.0 billion of classifiably managed Private Bank loans in North America and outside North America, respectively, at December 31, 2023.

(4)Consists of loans that are guaranteed by U.S. government-sponsored agencies that are 30–89 days past due of $0.1 billion and $0.1 billion and 90 days or more past due of $0.1 billion and $0.1 billion at September 30, 2024 and December 31, 2023, respectively.

(5)North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.

(6)Includes approximately $0.1 billion and less than $0.1 billion of residential first mortgage loans in process of foreclosure in North America and outside North America, respectively, and $20.0 billion of residential mortgages outside North America related to Wealth at September 30, 2024. Includes approximately $0.1 billion and less than $0.1 billion of residential first mortgage loans in process of foreclosure in North America and outside North America, respectively, and $19.9 billion of residential mortgages outside North America related to Wealth at December 31, 2023.

(7)Includes less than $0.1 billion and less than $0.1 billion at September 30, 2024 and December 31, 2023, respectively, of home equity loans in process of foreclosure.

(8)Fixed-rate home equity loans and loans extended under home equity lines of credit, which are typically in junior lien positions.

(9)As of September 30, 2024, Wealth in North America includes $28.3 billion of loans, of which $26.0 billion are classifiably managed with 82% rated investment grade, and Wealth outside North America includes $26.3 billion of loans, of which $18.2 billion are classifiably managed with 58% rated investment grade. As of December 31, 2023, Wealth in North America includes $31.6 billion of loans, of which $29.2 billion are classifiably managed with 92% rated investment grade, and Wealth outside North America includes $24.9 billion of loans, of which $17.0 billion are classifiably managed with 74% rated investment grade. Such loans are presented as “current” above.

(10)Represents fair value hedge basis adjustments related to portfolio layer method hedges of mortgage and real estate loans, which are not allocated to individual loans in the portfolio. See Note 22.

(11)Consumer loans were net of unearned income of $883 million and $802 million at September 30, 2024 and December 31, 2023, respectively. Unearned income on consumer loans primarily represents loan origination fees, net of certain direct origination costs, that are deferred and recognized as Interest income over the lives of the related loans.

(12)Not included in the balances above is approximately $1 billion and $1 billion of accrued interest receivable at September 30, 2024 and December 31, 2023, respectively, which is included in Other assets on the Consolidated Balance Sheet, except for credit card loans (which include accrued interest and fees).

During the three and nine months ended September 30, 2024, the Company reversed accrued interest (primarily related to credit cards) of approximately $0.4 billion and $1.2 billion, respectively. During the three and nine months ended September 30, 2023, the Company reversed accrued interest (primarily related to credit cards) of approximately $0.3 billion and $0.8 billion, respectively. These reversals of accrued interest are reflected as a reduction to Interest income in the Consolidated Statement of Income.

Interest Income Recognized for Non-Accrual Consumer Loans


In millions of dollars	Three Months Ended September 30, 2024		Three Months Ended September 30, 2023		Nine Months Ended September 30, 2024		Nine Months Ended September 30, 2023
In North America offices(1)
Residential first mortgages	$	2	$	2	$	7	$	8
Home equity loans	1		2		4		5
Credit cards	—		—		—		—
Personal, small business and other	1		1		1		2
Total	$	4	$	5	$	12	$	15
In offices outside North America(1)
Residential mortgages	$	2	$	2	$	7	$	7
Credit cards	—		—		—		—
Personal, small business and other	—		—		1		—
Total	$	2	$	2	$	8	$	7
Total Citigroup	$	6	$	7	$	20	$	22

(1)North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.

Schedule of loans credit quality indicators

The following tables provide details on the Fair Isaac Corporation (FICO) scores for Citi’s U.S. consumer loan portfolio based on end-of-period receivables by year of origination. FICO scores are updated monthly for substantially all of the portfolio or, otherwise, on a quarterly basis for the remaining portfolio. Loans that did not have FICO scores as of the prior period have been updated with FICO scores as they become available. With respect to Citi’s consumer loan

portfolio outside of the U.S. as of September 30, 2024 and December 31, 2023 ($76.2 billion and $77.5 billion, respectively), various country-specific or regional credit risk metrics and acquisition and behavior scoring models are leveraged as one of the factors to evaluate the credit quality of customers (see “Consumer Loans and Ratios Outside of North America” below). As a result, details of relevant credit quality indicators for those loans are not comparable to the below FICO score distribution for the U.S. portfolio.


FICO score distribution—U.S. portfolio(1)	September 30, 2024
In millions of dollars	Less than 660		660 to 739		Greater than or equal to 740		Classifiably managed(2)		FICO not available(3)		Total loans
Residential first mortgages
2024	$	92	$	1,729	$	8,187
2023	198		2,564		13,613
2022	382		3,211		16,299
2021	323		2,877		14,699
2020	228		2,131		12,356
Prior	1,602		4,987		21,098
Total residential first mortgages	$	2,825	$	17,499	$	86,252	$	—	$	7,550	$	114,126
Home equity line of credit (pre-reset)	$	278	$	797	$	1,634
Home equity line of credit (post-reset)	61		78		76
Home equity term loans	49		94		116
2024	—		—		—
2023	—		—		—
2022	—		—		—
2021	—		—		1
2020	—		1		2
Prior	49		93		113
Total home equity loans	$	388	$	969	$	1,826	$	—	$	59	$	3,242
Credit cards	$	22,423	$	58,214	$	78,281
Revolving loans converted to term loans(4)	1,350		621		124
Total credit cards(5)	$	23,773	$	58,835	$	78,405	$	—	$	2,063	$	163,076

Personal, small business and other
2024	$	58	$	279	$	910
2023	136		327		700
2022	151		216		334
2021	34		47		68
2020	3		4		6
Prior	96		155		153
Total personal, small business and other(6)(7)	$	478	$	1,028	$	2,171	$	26,022	$	2,781	$	32,480
Total(8)	$	27,464	$	78,331	$	168,654	$	26,022	$	12,453	$	312,924


FICO score distribution—U.S. portfolio(1)	December 31, 2023
In millions of dollars	Less than 660		660 to 739		Greater than or equal to 740		Classifiably managed(2)		FICO not available(3)		Total loans
Residential first mortgages
2023	$	163	$	2,758	$	14,309
2022	339		3,423		16,834
2021	270		3,107		15,094
2020	232		2,143		12,827
2019	138		1,382		6,266
Prior	1,377		4,122		16,164
Total residential first mortgages	$	2,519	$	16,935	$	81,494	$	—	$	7,763	$	108,711
Home equity line of credit (pre-reset)	$	300	$	905	$	1,873
Home equity line of credit (post-reset)	61		76		69
Home equity term loans	56		111		136
2023	—		—		—
2022	—		—		—
2021	—		—		1
2020	2		1		2
2019	—		1		2
Prior	54		109		131
Total home equity loans	$	417	$	1,092	$	2,078	$	—	$	5	$	3,592
Credit cards	$	21,899	$	57,479	$	81,168
Revolving loans converted to term loans(4)	1,011		490		108
Total credit cards(5)	$	22,910	$	57,969	$	81,276	$	—	$	1,955	$	164,110
Personal, small business and other
2023	$	88	$	343	$	996
2022	204		351		583
2021	52		83		128
2020	6		9		14
2019	5		7		8
Prior	96		169		168
Total personal, small business and other(6)(7)	$	451	$	962	$	1,897	$	29,209	$	2,739	$	35,258
Total	$	26,297	$	76,958	$	166,745	$	29,209	$	12,462	$	311,671

(1) The FICO bands in the tables are consistent with general industry peer presentations.

(2) These personal, small business and other loans without a FICO score available include $26.0 billion and $29.2 billion of Private Bank loans as of September 30, 2024 and December 31, 2023, respectively, which are classifiably managed within Wealth and are primarily evaluated for credit risk based on their internal risk ratings. As of September 30, 2024 and December 31, 2023, approximately 82% and 92% of these loans, respectively, were rated investment grade.

(3) FICO scores not available primarily relate to loans guaranteed by government-sponsored enterprises for which FICO scores are generally not utilized.

(4) Not included in the tables above are $35 million and $51 million of revolving credit card loans outside of the U.S. that were converted to term loans as of September 30, 2024 and December 31, 2023, respectively.

(5) Excludes $623 million and $610 million of balances related to Canada for September 30, 2024 and December 31, 2023, respectively.

(6) Excludes $828 million and $877 million of balances related to Canada for September 30, 2024 and December 31, 2023, respectively.

(7) Includes approximately $25 million and $37 million of personal revolving loans that were converted to term loans for September 30, 2024 and December 31, 2023, respectively.

(8) Excludes $670 million of unallocated portfolio layer hedges cumulative basis adjustments at September 30, 2024.

Consumer Gross Credit Losses

The following tables provide details on gross credit losses recognized during the nine months ended September 30, 2024 and 2023, by year of loan origination:


In millions of dollars	Nine Months Ended September 30, 2024
Residential first mortgages
2024	$	—
2023	1
2022	—
2021	—
2020	—
Prior	27
Total residential first mortgages	$	28
Home equity line of credit (pre-reset)	$	5
Home equity line of credit (post-reset)	1
Home equity term loans	1






Total home equity loans	$	7
Credit cards	$	6,787
Revolving loans converted to term loans	188
Total credit cards	$	6,975

Personal, small business and other
2024	$	101
2023	152
2022	131
2021	51
2020	20
Prior	129
Total personal, small business and other	$	584
Total Citigroup	$	7,594


In millions of dollars	Nine Months Ended September 30, 2023
Residential first mortgages
2023	$	—
2022	2
2021	—
2020	1
2019	5
Prior	31
Total residential first mortgages	$	39
Home equity line of credit (pre-reset)	$	2
Home equity line of credit (post-reset)	—
Home equity term loans	2






Total home equity loans	$	4
Credit cards	$	4,598
Revolving loans converted to term loans	132
Total credit cards	$	4,730

Personal, small business and other
2023	$	110
2022	146
2021	83
2020	34
2019	38
Prior	132
Total personal, small business and other	$	543
Total Citigroup	$	5,316

The following tables provide details on the LTV ratios for Citi’s U.S. consumer mortgage portfolios by year of origination. LTV ratios are updated monthly using the most recent Core Logic Home Price Index data available for substantially all of the portfolio, applied at the Metropolitan Statistical Area level, if available, or the state level if not. The remainder of the portfolio is updated in a similar manner using the Federal Housing Finance Agency indices.


LTV distribution—U.S. portfolio	September 30, 2024
In millions of dollars	Less than or equal to 80%		> 80% but less than or equal to 100%		Greater than 100%		LTV not available(1)		Total
Residential first mortgages
2024	$	7,881	$	2,203	$	—
2023	14,646		2,130		2
2022	18,864		1,987		54
2021	18,448		467		33
2020	15,587		264		1
Prior	29,438		373		25
Total residential first mortgages	$	104,864	$	7,424	$	115	$	1,723	$	114,126
Home equity loans (pre-reset)	$	2,619	$	27	$	49
Home equity loans (post-reset)	449		4		9
Total home equity loans	$	3,068	$	31	$	58	$	85	$	3,242
Total(2)	$	107,932	$	7,455	$	173	$	1,808	$	117,368


LTV distribution—U.S. portfolio	December 31, 2023
In millions of dollars	Less than or equal to 80%		> 80% but less than or equal to 100%		Greater than 100%		LTV not available(1)		Total
Residential first mortgages
2023	$	13,907	$	3,769	$	3
2022	17,736		3,900		52
2021	18,795		728		33
2020	16,094		306		1
2019	8,198		191		26
Prior	23,120		191		23
Total residential first mortgages	$	97,850	$	9,085	$	138	$	1,638	$	108,711
Home equity loans (pre-reset)	$	2,964	$	29	$	57
Home equity loans (post-reset)	476		5		12
Total home equity loans	$	3,440	$	34	$	69	$	49	$	3,592
Total	$	101,290	$	9,119	$	207	$	1,687	$	112,303

(1)Residential first mortgages with no LTV information available include government-guaranteed loans that do not require LTV information for credit risk assessment and fair value loans.

(2)Excludes $670 million of unallocated portfolio layer cumulative basis adjustments at September 30, 2024.

The following tables provide details on the LTV ratios for Citi’s consumer mortgage portfolio outside of the U.S. by year of origination:


LTV distribution—outside of U.S. portfolio(1)	September 30, 2024
In millions of dollars	Less than or equal to 80%		> 80% but less than or equal to 100%		Greater than 100%		LTV not available		Total
Residential mortgages
2024	$	2,339	$	383	$	—
2023	2,592		677		402
2022	2,812		515		670
2021	2,744		456		639
2020	1,903		335		174
Prior	8,487		164		9
Total	$	20,877	$	2,530	$	1,894	$	401	$	25,702


LTV distribution—outside of U.S. portfolio(1)	December 31, 2023
In millions of dollars	Less than or equal to 80%		> 80% but less than or equal to 100%		Greater than 100%		LTV not available		Total
Residential mortgages
2023	$	2,756	$	1,007	$	112
2022	3,229		807		439
2021	3,257		754		382
2020	2,286		454		62
2019	2,525		84		2
Prior	8,000		84		3
Total	$	22,053	$	3,190	$	1,000	$	183	$	26,426

(1)Mortgage portfolios outside of the U.S. are primarily in Wealth. As of September 30, 2024 and December 31, 2023, mortgage portfolios outside of the U.S. had an average LTV of approximately 57% and 55%, respectively.

Consumer Loans and Ratios Outside of North America


					Delinquency-managed loans and ratios
In millions of dollars at September 30, 2024	Total loans outside of North America(1)		Classifiably managed loans(2)		Delinquency-managed loans		30–89 days past due ratio		≥ 90 days past due ratio		3Q24 NCL ratio		3Q23 NCL ratio
Residential mortgages(3)	$	25,702	$	—	$	25,702	0.16	%	0.23	%	0.03	%	(0.01)	%
Credit cards	12,930		—		12,930		1.50		1.58		4.68		4.35
Personal, small business and other(4)	35,474		18,156		17,318		0.59		0.22		0.95		0.99
Total	$	74,106	$	18,156	$	55,950	0.60	%	0.54	%	1.29	%	1.24	%

					Delinquency-managed loans and ratios
In millions of dollars at December 31, 2023	Total loans outside of North America(1)		Classifiably managed loans(2)		Delinquency-managed loans		30–89 days past due ratio		≥ 90 days past due ratio
Residential mortgages(3)	$	26,426	$	—	$	26,426	0.18	%	0.26	%
Credit cards	14,233		—		14,233		1.47		1.59
Personal, small business and other(4)	35,380		17,007		18,373		0.58		0.22
Total	$	76,039	$	17,007	$	59,032	0.62	%	0.57	%

(1) Mexico is included in offices outside of North America.

(2) Classifiably managed loans are primarily evaluated for credit risk based on their internal risk classification. As of September 30, 2024 and December 31, 2023, approximately 58% and 74% of these loans, respectively, were rated investment grade.

(3) Includes $20.0 billion and $19.9 billion as of September 30, 2024 and December 31, 2023, respectively, of residential mortgages related to Wealth.

(4) Includes $26.3 billion and $24.9 billion as of September 30, 2024 and December 31, 2023, respectively, of loans related to Wealth.

Schedule of modifications and troubled debt restructurings

The following tables provide details on permanent consumer loan modifications granted during the three and nine months ended September 30, 2024 and 2023 to borrowers experiencing financial difficulty by type of modification granted and the financial effect of those modifications:


					For the Three Months Ended September 30, 2024
In millions of dollars, except weighted averages	Modifications as % of loans		Total modifications balance at September 30, 2024(1)(2)(3)		Interest rate reduction		Term extension		Payment delay		Combination: interest rate reduction and term extension		Combination: term extension and payment delay		Combination: interest rate reduction, term extension and payment delay		Weighted-average interest rate reduction %		Weighted-average term extension (months)	Weighted-average delay in payments (months)
In North America offices(4)
Residential first mortgages(5)	0.03	%	$	29	$	1	$	13	$	11	$	4	$	—	$	—	1	%	145	10
Home equity loans	—		—		—		—		—		—		—		—		—		—	—
Credit cards	0.29		471		471		—		—		—		—		—		25		—	—
Personal, small business and other	0.02		7		—		—		—		7		—		—		8		19	—
Total	0.16	%	$	507	$	472	$	13	$	11	$	11	$	—	$	—
In offices outside North America(4)
Residential mortgages	0.05	%	$	13	$	—	$	—	$	13	$	—	$	—	$	—	—	%	—	12
Credit cards	0.05		6		6		—		—		—		—		—		24		—	—
Personal, small business and other	0.02		8		2		1		—		5		—		—		7		25	—
Total	0.04	%	$	27	$	8	$	1	$	13	$	5	$	—	$	—


					For the Three Months Ended September 30, 2023
In millions of dollars, except weighted averages	Modifications as % of loans		Total modifications balance at September 30, 2023(1)(2)(3)		Interest rate reduction		Term extension		Payment delay		Combination: interest rate reduction and term extension		Combination: term extension and payment delay		Combination: interest rate reduction, term extension and payment delay		Weighted-average interest rate reduction %		Weighted-average term extension (months)	Weighted-average delay in payments (months)
In North America offices(4)
Residential first mortgages(5)	0.05	%	$	48	$	—	$	25	$	19	$	4	$	—	$	—	1	%	220	6
Home equity loans	0.03		1		—		—		1		—		—		—		2		146	6
Credit cards	0.22		339		339		—		—		—		—		—		22		—	—
Personal, small business and other	0.01		4		—		—		—		4		—		—		6		15	—
Total	0.13	%	$	392	$	339	$	25	$	20	$	8	$	—	$	—
In offices outside North America(4)
Residential mortgages	0.99	%	$	260	$	—	$	—	$	7	$	—	$	253	$	—	—	%	1	1
Credit cards	0.10		13		13		—		—		—		—		—		18		—	—
Personal, small business and other	0.02		7		1		2		—		4		—		—		8		21	—
Total	0.37	%	$	280	$	14	$	2	$	7	$	4	$	253	$	—

(1) The above tables reflect activity for loans outstanding as of the end of the reporting period. During the three months ended September 30, 2024 and 2023, Citi granted forgiveness of less than $1 million and less than $1 million in residential first mortgage loans, $30 million and $17 million in credit card loans and $1 million and $1 million in personal, small business and other loans, respectively. As a result, there were no outstanding balances as of September 30, 2024 and 2023.

(2) Commitments to lend to borrowers experiencing financial difficulty that were granted modifications included in the tables above were immaterial at September 30, 2024 and 2023.

(3) For major consumer portfolios, the ACLL is based on macroeconomic-sensitive models that rely on historical performance and macroeconomic scenarios to forecast expected credit losses. Modifications of consumer loans impact expected credit losses by affecting the likelihood of default.

(4) North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.

(5) Excludes residential first mortgages discharged in Chapter 7 bankruptcy in the three months ended September 30, 2024 and 2023.


					For the Nine Months Ended September 30, 2024
In millions of dollars, except weighted averages	Modifications as % of loans		Total modifications balance at September 30, 2024(1)(2)(3)		Interest rate reduction		Term extension		Payment delay		Combination: interest rate reduction and term extension		Combination: term extension and payment delay		Combination: interest rate reduction, term extension and payment delay		Weighted-average interest rate reduction %		Weighted-average term extension (months)	Weighted-average delay in payments (months)
In North America offices(4)
Residential first mortgages(5)	0.07	%	$	77	$	1	$	47	$	22	$	7	$	—	$	—	1	%	171	9
Home equity loans	0.06		2		—		—		1		1		—		—		1		151	9
Credit cards	0.69		1,122		1,122		—		—		—		—		—		24		—	—
Personal, small business and other	0.05		18		1		—		1		16		—		—		8		18	7
Total	0.39	%	$	1,219	$	1,124	$	47	$	24	$	24	$	—	$	—
In offices outside North America(4)
Residential mortgages	0.16	%	$	41	$	—	$	—	$	39	$	2	$	—	$	—	2	%	188	12
Credit cards	0.11		14		14		—		—		—		—		—		24		—	—
Personal, small business and other	0.06		21		4		4		—		13		—		—		7		24	—
Total	0.10	%	$	76	$	18	$	4	$	39	$	15	$	—	$	—


					For the Nine Months Ended September 30, 2023
In millions of dollars, except weighted averages	Modifications as % of loans		Total modifications balance at September 30, 2023(1)(2)(3)		Interest rate reduction		Term extension		Payment delay		Combination: interest rate reduction and term extension		Combination: term extension and payment delay		Combination: interest rate reduction, term extension and payment delay		Weighted-average interest rate reduction %		Weighted-average term extension (months)	Weighted-average delay in payments (months)
In North America offices(4)
Residential first mortgages(5)	0.14	%	$	145	$	1	$	53	$	82	$	9	$	—	$	—	1	%	202	8
Home equity loans	0.55		21		—		—		8		13		—		—		2		122	8
Credit cards	0.49		756		756		—		—		—		—		—		22		—	—
Personal, small business and other	0.02		9		1		—		—		8		—		—		6		15	—
Total	0.31	%	$	931	$	758	$	53	$	90	$	30	$	—	$	—
In offices outside North America(4)
Residential mortgages	1.15	%	$	303	$	—	$	—	$	25	$	1	$	277	$	—	2	%	3	4
Credit cards	0.24		33		32		—		—		1		—		—		18		28	—
Personal, small business and other	0.06		20		3		6		—		11		—		—		8		19	—
Total	0.47	%	$	356	$	35	$	6	$	25	$	13	$	277	$	—

(1) The above tables reflect activity for loans outstanding as of the end of the reporting period. During the nine months ended September 30, 2024 and 2023, Citi granted forgiveness of $2 million and less than $1 million in residential first mortgage loans, $58 million and $38 million in credit card loans and $2 million and $2 million in personal, small business and other loans, respectively. As a result, there were no outstanding balances as of September 30, 2024 and 2023.

(2) Commitments to lend to borrowers experiencing financial difficulty that were granted modifications included in the tables above were immaterial at September 30, 2024 and 2023.

(4) North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.

(5) Excludes residential first mortgages discharged in Chapter 7 bankruptcy in the nine months ended September 30, 2024 and 2023.

Performance of Modified Consumer Loans

The following tables present the delinquencies and gross credit losses of permanently modified consumer loans to borrowers experiencing financial difficulty. It includes loans that were modified during the 12 months ended September 30, 2024 and the year ended December 31, 2023:


	As of September 30, 2024
In millions of dollars	Total		Current		30–89 days past due		90+ days past due		Gross credit losses
In North America offices(1)
Residential first mortgages	$	99	$	49	$	18	$	32	$	—
Home equity loans	2		1		—		1		—
Credit cards	1,371		1,032		204		135		280
Personal, small business and other	23		20		2		1		2
Total(2)(3)	$	1,495	$	1,102	$	224	$	169	$	282
In offices outside North America(1)
Residential mortgages	$	90	$	87	$	2	$	1	$	1

Credit cards	17		15		1		1		—
Personal, small business and other	25		20		4		1		1
Total(2)(3)	$	132	$	122	$	7	$	3	$	2


	As of December 31, 2023
In millions of dollars	Total		Current		30–89 days past due		90+ days past due		Gross credit losses
In North America offices(1)
Residential first mortgages	$	164	$	70	$	22	$	72	$	—
Home equity loans	21		14		1		6		—
Credit cards	1,039		740		179		120		204
Personal, small business and other	14		12		1		1		1
Total(2)(3)	$	1,238	$	836	$	203	$	199	$	205
In offices outside North America(1)
Residential mortgages	$	334	$	331	$	2	$	1	$	—

Credit cards	43		37		3		3		4
Personal, small business and other	27		24		3		—		1
Total(2)(3)	$	404	$	392	$	8	$	4	$	5

(1) North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.

(2) Typically, upon modification a loan re-ages to current. However, FFIEC guidelines for re-aging certain loans require that at least three consecutive minimum monthly payments, or the equivalent amount, be received. In these cases, the loan will remain delinquent until the payment criteria for re-aging have been satisfied.

(3) Loans modified under Citi’s COVID-19 consumer relief programs continue to be reported in the same delinquency bucket they were in at the time of modification.

Defaults of Modified Consumer Loans

The following tables present default activity for permanently modified consumer loans to borrowers experiencing financial difficulty by type of modification granted, including loans that were modified and subsequently defaulted during the three and nine months ended September 30, 2024 and 2023. Default is defined as 60 days past due:


			For the Three Months Ended September 30, 2024
In millions of dollars	Total(1)(2)		Interest rate reduction		Term extension		Payment delay		Combination: interest rate reduction and term extension		Combination: term extension and payment delay		Combination: interest rate reduction, term extension and payment delay
In North America offices(3)
Residential first mortgages	$	7	$	—	$	6	$	—	$	1	$	—	$	—
Home equity loans	—		—		—		—		—		—		—
Credit cards(4)	105		105		—		—		—		—		—
Personal, small business and other	1		—		—		—		1		—		—
Total	$	113	$	105	$	6	$	—	$	2	$	—	$	—
In offices outside North America(3)
Residential mortgages	$	—	$	—	$	—	$	—	$	—	$	—	$	—
Credit cards(4)	1		1		—		—		—		—		—
Personal, small business and other	1		—		—		—		1		—		—
Total	$	2	$	1	$	—	$	—	$	1	$	—	$	—


			For the Three Months Ended September 30, 2023
In millions of dollars	Total(1)(2)		Interest rate reduction		Term extension		Payment delay		Combination: interest rate reduction and term extension		Combination: term extension and payment delay		Combination: interest rate reduction, term extension and payment delay
In North America offices(3)
Residential first mortgages	$	6	$	—	$	5	$	1	$	—	$	—	$	—
Home equity loans	—		—		—		—		—		—		—
Credit cards(4)	61		61		—		—		—		—		—
Personal, small business and other	—		—		—		—		—		—		—
Total	$	67	$	61	$	5	$	1	$	—	$	—	$	—
In offices outside North America(3)
Residential mortgages	$	—	$	—	$	—	$	—	$	—	$	—	$	—
Credit cards(4)	2		2		—		—		—		—		—
Personal, small business and other	—		—		—		—		—		—		—
Total	$	2	$	2	$	—	$	—	$	—	$	—	$	—


			For the Nine Months Ended September 30, 2024
In millions of dollars	Total(1)(2)		Interest rate reduction		Term extension		Payment delay		Combination: interest rate reduction and term extension		Combination: term extension and payment delay		Combination: interest rate reduction, term extension and payment delay
In North America offices(3)
Residential first mortgages	$	25	$	—	$	22	$	—	$	3	$	—	$	—
Home equity loans	—		—		—		—		—		—		—
Credit cards(4)	178		178		—		—		—		—		—
Personal, small business and other	1		—		—		—		1		—		—
Total	$	204	$	178	$	22	$	—	$	4	$	—	$	—
In offices outside North America(3)
Residential mortgages	$	3	$	—	$	—	$	3	$	—	$	—	$	—
Credit cards(4)	1		1		—		—		—		—		—
Personal, small business and other	3		—		—		—		3		—		—
Total	$	7	$	1	$	—	$	3	$	3	$	—	$	—


			For the Nine Months Ended September 30, 2023
In millions of dollars	Total(1)(2)		Interest rate reduction		Term extension		Payment delay		Combination: interest rate reduction and term extension		Combination: term extension and payment delay		Combination: interest rate reduction, term extension and payment delay
In North America offices(3)
Residential first mortgages	$	7	$	1	$	5	$	1	$	—	$	—	$	—
Home equity loans	—		—		—		—		—		—		—
Credit cards(4)	93		93		—		—		—		—		—
Personal, small business and other	—		—		—		—		—		—		—
Total	$	100	$	94	$	5	$	1	$	—	$	—	$	—
In offices outside North America(3)
Residential mortgages	$	2	$	—	$	—	$	2	$	—	$	—	$	—
Credit cards(4)	3		3		—		—		—		—		—
Personal, small business and other	2		—		—		—		2		—		—
Total	$	7	$	3	$	—	$	2	$	2	$	—	$	—

(1) The above tables reflect activity for loans outstanding as of the end of the reporting period.

(2) Modified residential first mortgages that default are typically liquidated through foreclosure or a similar type of liquidation.

(3) North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.

(4) Modified credit card loans that default continue to be charged off in accordance with Citi’s consumer charge-off policy.