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RESTRUCTURING (Tables)
6 Months Ended
Jun. 30, 2024
Restructuring and Related Activities [Abstract]  
Schedule of restructuring reserve
The following table is a rollforward of the liability related to the restructuring charges:

In millions of dollarsPersonnel
costs
OtherTotal
Balance at December 31, 2022$— $— $— 
4Q23 restructuring charges687 94 781 
4Q23 payments and utilization— (69)(69)
Foreign exchange— — — 
Balance at December 31, 2023$687 $25 $712 
Restructuring charges$237 $54 $291 
Change in estimate(1)
(66)— (66)
Net restructuring charges$171 $54 $225 
Payments and utilization$(127)$(46)$(173)
Foreign exchange— — — 
Balance at March 31, 2024$731 $33 $764 
Restructuring charges$81 $— $81 
Change in estimate(1)(2)
(42)(3)(45)
Net restructuring charges$39 $(3)$36 
Payments and utilization$(497)$(30)$(527)
Foreign exchange(1)— (1)
Balance at June 30, 2024$272 $ $272 

(1)    Revisions primarily relate to higher-than-anticipated redeployments of displaced employees to other positions within the Company, job function releveling and employee attrition.
(2)    Revisions primarily relate to lower-than-anticipated costs associated with contract terminations.