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OPERATING SEGMENTS
 6 Months Ended
Jun. 30, 2024
Segment Reporting [Abstract]  
OPERATING SEGMENTS OPERATING SEGMENTS
The operating segments and reporting units reflect how the CEO, who is the chief operating decision maker (CODM), manages the Company, including allocating resources and measuring performance.
Citi is organized into five reportable operating segments: Services, Markets, Banking, U.S. Personal Banking (USPB) and Wealth, with the remaining operations recorded in All     Other, which includes activities not assigned to a specific reportable operating segment, as well as discontinued operations. See operating segment details in Note 3 to the Consolidated Financial Statements in Citi’s 2023 Form 10-K.
During the second quarter of 2024, Citi realigned businesses engaged in financing and securitization activities within Banking and Markets, transferred the retail banking business in the U.K., which is being wound down, from Wealth to All Other and made other immaterial reclassifications to align with Citi’s transformation and strategy. These reclassifications did not materially change segment or All Other results, and prior periods were conformed to reflect these changes. Citi’s consolidated results remain unchanged for all periods presented.
Beginning in the first quarter of 2024, Citi reallocated certain customer balances between All Other—Legacy Franchises, Services, Markets and Banking in preparation for
the IPO of the Mexico Consumer/SBMM operations, and made other immaterial reclassifications. These reallocations and reclassifications did not materially change segment or All Other results and prior periods were conformed to reflect these changes. Citi’s consolidated results remain unchanged for all periods presented.
Revenues and expenses directly associated with each respective business segment or component are included in determining respective operating results. Other revenues and expenses that are attributable to a particular business segment or component are generally allocated from All Other based on respective net revenues, non-interest expenses or other relevant measures.
Revenues and expenses from transactions with other operating segments or components are treated as transactions with external parties for purposes of segment disclosures, while funding charges paid by operating segments and funding credits received by Corporate Treasury within All Other are included in net interest income. The Company includes intersegment eliminations within All Other to reconcile the operating segment results to Citi’s consolidated results.
The accounting policies of these reportable operating segments are the same as those disclosed in Note 1 to the Consolidated Financial Statements in Citi’s 2023 Form 10-K.

The following tables present certain information regarding the Company’s continuing operations by reportable operating segments and All Other on a managed basis that excludes divestiture-related impacts. Performance measurement is based on Income (loss) from continuing operations. These results are used by the CODM, both in evaluating the performance of, and in allocating resources to, each of the segments.
Three Months Ended June 30,
In millions of dollars, except identifiable assets, average loans
and average deposits in billions		ServicesMarketsBankingUSPB
20242023202420232024202320242023
Net interest income$3,225 $3,243 $2,038 $1,999 $527 $542 $5,103 $4,883 
Non-interest revenue1,455 1,312 3,048 2,780 1,100 637 (184)(264)
Total revenues, net of interest expense$4,680 $4,555 $5,086 $4,779 $1,627 $1,179 $4,919 $4,619 
Provisions for credit losses and for benefits and claims$(27)$223 $(11)$(17)$(32)$(148)$2,315 $1,525 
Provision (benefits) for income taxes475 596 323 312 119 16 41 135 
Income (loss) from continuing operations1,498 1,230 1,469 1,139 409 51 121 461 
Identifiable assets (June 30, 2024 and December 31, 2023)
$569 $586 $1,023 $1,008 $147 $148 $242 $242 
Average loans82 80 119 107 89 93 206 189 
Average deposits804 814 25 23 1 1 93 113 
Wealth
All Other(1)
Reconciling Items(1)
Total Citi
20242023202420232024202320242023
Net interest income$1,047 $1,096 $1,553 $2,137 $— $— $13,493 $13,900 
Non-interest revenue767 680 427 397 33 (6)6,646 5,536 
Total revenues, net of interest expense$1,814 $1,776 $1,980 $2,534 $33 $(6)$20,139 $19,436 
Provisions for credit losses and for benefits and claims$(9)$53 $243 $200 $(3)$(12)$2,476 $1,824 
Provision (benefits) for income taxes71 26 35 (14)(17)19 1,047 1,090 
Income (loss) from continuing operations210 84 (412)79 (32)(92)3,263 2,952 
Identifiable assets (June 30, 2024 and December 31, 2023)
$228 $229 $197 $199 $2,406 $2,412 
Average loans150 150 34 35 680 654 
Average deposits316 311 71 76 1,310 1,338 
Six Months Ended June 30,
In millions of dollars, except average loans
and average deposits in billions		ServicesMarketsBankingUSPB
20242023202420232024202320242023
Net interest income$6,542 $6,369 $3,744 $3,551 $1,109 $1,055 $10,329 $9,737 
Non-interest revenue2,904 2,580 6,699 6,984 2,254 1,309 (232)(407)
Total revenues, net of interest expense$9,446 $8,949 $10,443 $10,535 $3,363 $2,364 $10,097 $9,330 
Provisions for credit losses and for benefits and claims$37 $209 $188 $67 $(161)$(271)$4,519 $3,174 
Provision (benefits) for income taxes996 1,286 676 955 278 36 149 266 
Income (loss) from continuing operations3,013 2,539 2,890 3,001 936 108 468 863 
Average loans$82 $80 $120 $109 $89 $94 $205 $186 
Average deposits806 822 25 23 1 1 97 112 
Wealth
All Other(1)
Reconciling Items(1)
Total Citi
20242023202420232024202320242023
Net interest income$2,028 $2,207 $3,248 $4,329 $— $— $27,000 $27,248 
Non-interest revenue1,479 1,319 1,118 838 21 1,012 14,243 13,635 
Total revenues, net of interest expense$3,507 $3,526 $4,366 $5,167 $21 $1,012 $41,243 $40,883 
Provisions for credit losses and for benefits and claims$(179)$(5)$429 $645 $8 $(20)$4,841 $3,799 
Provision (benefits) for income taxes117 72 23 (318)(56)324 2,183 2,621 
Income (loss) from continuing operations385 266 (895)271 (126)556 6,671 7,604 
Average loans$150 $150 $33 $35 $679 $654 
Average deposits316 314 73 79 1,318 1,351 

(1)    Segment results are presented on a managed basis that excludes divestiture-related impacts related to (i) Citi’s divestitures of its Asia consumer banking businesses and (ii) the planned IPO of Mexico consumer banking and small business and middle-market banking within All Other—Legacy Franchises. Adjustments are included in Legacy Franchises within All Other and are reflected in the reconciliations above to arrive at Citi’s reported results in the Consolidated Statement of Income.

The following table presents a reconciliation of total Citigroup income from continuing operations as reported:

Three Months Ended June 30,Six Months Ended June 30,
In millions of dollars
2024(1)
2023(2)
2024(1)(3)
2023(2)(4)
Total segments and All Other—income from continuing operations(5)
$3,295 $3,044 $6,797 $7,048 
Divestiture-related impact on:
Total revenues, net of interest expense33 (6)21 1,012 
Total operating expenses85 79 195 152 
Provision (release) for credit losses(3)(12)8 (20)
Provision (benefits) for income taxes(17)19 (56)324 
Income from continuing operations$3,263 $2,952 $6,671 $7,604 

(1)    The three months ended June 30, 2024 includes approximately $85 million in operating expenses (approximately $58 million after-tax), primarily related to separation costs in Mexico and severance costs in the Asia exit markets.     
(2)    The three months ended June 30, 2023 includes approximately $79 million in operating expenses (approximately $57 million after-tax), primarily related to separation costs in Mexico and severance costs in the Asia exit markets. For additional information, see Citi’s Quarterly Report on Form 10-Q for the period ended June 30, 2023.
(3)    The three months ended March 31, 2024 includes approximately $110 million in operating expenses (approximately $77 million after-tax), primarily related to separation costs in Mexico and severance costs in the Asia exit markets. 
(4)    The three months ended March 31, 2023 includes an approximate $1.059 billion gain on sale recorded in revenue (approximately $727 million after various taxes) related to Citi’s sale of the India consumer banking business. For additional information, see Citi’s Quarterly Report on Form 10-Q for the period ended March 31, 2023.
(5)    Segment results are presented on a managed basis that excludes divestiture-related impacts related to (i) Citi’s divestitures of its Asia consumer banking businesses and (ii) the planned IPO of Mexico Consumer/SBMM within All Other—Legacy Franchises. Adjustments are included in Legacy Franchises within All Other and are reflected in the reconciliations above to arrive at Citi’s reported results in the Consolidated Statement of Income.