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LOANS - Consumer Loans Credit Scores (Details) - USD ($)
$ in Millions
Jun. 30, 2024
Dec. 31, 2023
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income $ 687,722 $ 689,362
Unallocated portfolio layer cumulative basis adjustments (213) 93
Consumer loans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 386,117 389,197
Unallocated portfolio layer cumulative basis adjustments (38)  
Consumer loans | 90+ days past due    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income   3,233
Consumer loans | In North America offices    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 312,833 313,158
Consumer loans | In North America offices | 90+ days past due    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 2,892 2,897
Consumer loans | In North America offices | 90+ days past due | Personal Banking and Wealth Management [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 26,200 29,200
Consumer loans | In offices outside North America    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 73,322 76,039
Consumer loans | In offices outside North America | 90+ days past due    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 306 336
Consumer loans | In offices outside North America | 90+ days past due | Personal Banking and Wealth Management [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 17,500 17,000
Consumer loans | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 311,381 311,671
Consumer loans | Residential mortgages | In North America offices    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 112,710 108,711
Consumer loans | Residential mortgages | In North America offices | 90+ days past due    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 321 294
Consumer loans | Residential mortgages | In offices outside North America    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 25,489 26,426
Consumer loans | Residential mortgages | In offices outside North America | 90+ days past due    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 65 69
Consumer loans | Residential mortgages | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 112,710 108,711
Consumer loans | Home equity loans | In North America offices    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 3,338 3,592
Consumer loans | Home equity loans | In North America offices | 90+ days past due    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 82 85
Consumer loans | Home equity loans | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 3,338 3,592
Consumer loans | Credit cards | In North America offices    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 163,467 164,720
Consumer loans | Credit cards | In North America offices | 90+ days past due    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 2,445 2,461
Consumer loans | Credit cards | In offices outside North America    
Financing Receivable, Credit Quality Indicator [Line Items]    
Revolving loans converted to term loans 33 51
Total loans, net of unearned income 13,197 14,233
Consumer loans | Credit cards | In offices outside North America | 90+ days past due    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 205 227
Consumer loans | Credit cards | Canada    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 609 610
Consumer loans | Credit cards | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 162,858 164,110
Consumer loans | Personal, small business and other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Revolving loans converted to term loans 28 37
Consumer loans | Personal, small business and other | In North America offices    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 33,318 36,135
Consumer loans | Personal, small business and other | In North America offices | 90+ days past due    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 44 57
Consumer loans | Personal, small business and other | In offices outside North America    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 34,636 $ 35,380
Consumer loans | Personal, small business and other | In offices outside North America | Internal Investment Grade    
Financing Receivable, Credit Quality Indicator [Line Items]    
Percentage of loans rated investment grade   92.00%
Consumer loans | Personal, small business and other | In offices outside North America | 90+ days past due    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 36 $ 40
Consumer loans | Personal, small business and other | Canada    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 843 877
Consumer loans | Personal, small business and other | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 32,475 35,258
Consumer loans | Classifiably Managed and Delinquency Managed | In offices outside North America    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 74,700 77,500
Consumer loans | Less than 660 | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 26,442 26,297
Consumer loans | Less than 660 | Residential mortgages | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Current fiscal year 48 163
One year prior to current fiscal year 204 339
Two years prior to current fiscal year 387 270
Three years prior to current fiscal year 336 232
Four years prior to current fiscal year 250 138
Prior 1,596 1,377
Total loans, net of unearned income 2,821 2,519
Consumer loans | Less than 660 | Home equity line of credit (pre-reset) | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 295 300
Consumer loans | Less than 660 | Home equity line of credit (post-reset) | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 62 61
Consumer loans | Less than 660 | Home equity term loans | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Current fiscal year 0 0
One year prior to current fiscal year 0 0
Two years prior to current fiscal year 0 0
Three years prior to current fiscal year 0 2
Four years prior to current fiscal year 0 0
Prior 51 54
Total loans, net of unearned income 51 56
Consumer loans | Less than 660 | Home equity loans | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 408 417
Consumer loans | Less than 660 | Credit cards | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 21,559 21,899
Consumer loans | Less than 660 | Credit cards | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Revolving loans converted to term loans 1,190 1,011
Total loans, net of unearned income 22,749 22,910
Consumer loans | Less than 660 | Personal, small business and other | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Current fiscal year 25 88
One year prior to current fiscal year 133 204
Two years prior to current fiscal year 167 52
Three years prior to current fiscal year 39 6
Four years prior to current fiscal year 4 5
Prior 96 96
Total loans, net of unearned income 464 451
Consumer loans | 660 to 739 | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 77,164 76,958
Consumer loans | 660 to 739 | Residential mortgages | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Current fiscal year 1,068 2,758
One year prior to current fiscal year 2,880 3,423
Two years prior to current fiscal year 3,283 3,107
Three years prior to current fiscal year 2,906 2,143
Four years prior to current fiscal year 2,163 1,382
Prior 5,143 4,122
Total loans, net of unearned income 17,443 16,935
Consumer loans | 660 to 739 | Home equity line of credit (pre-reset) | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 816 905
Consumer loans | 660 to 739 | Home equity line of credit (post-reset) | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 79 76
Consumer loans | 660 to 739 | Home equity term loans | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Current fiscal year 0 0
One year prior to current fiscal year 0 0
Two years prior to current fiscal year 0 0
Three years prior to current fiscal year 0 1
Four years prior to current fiscal year 1 1
Prior 99 109
Total loans, net of unearned income 100 111
Consumer loans | 660 to 739 | Home equity loans | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 995 1,092
Consumer loans | 660 to 739 | Credit cards | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 57,179 57,479
Consumer loans | 660 to 739 | Credit cards | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Revolving loans converted to term loans 560 490
Total loans, net of unearned income 57,739 57,969
Consumer loans | 660 to 739 | Personal, small business and other | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Current fiscal year 147 343
One year prior to current fiscal year 363 351
Two years prior to current fiscal year 256 83
Three years prior to current fiscal year 58 9
Four years prior to current fiscal year 5 7
Prior 158 169
Total loans, net of unearned income 987 962
Consumer loans | Greater than or equal to 740 | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 168,822 166,745
Consumer loans | Greater than or equal to 740 | Residential mortgages | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Current fiscal year 5,728 14,309
One year prior to current fiscal year 13,688 16,834
Two years prior to current fiscal year 16,506 15,094
Three years prior to current fiscal year 14,867 12,827
Four years prior to current fiscal year 12,471 6,266
Prior 21,546 16,164
Total loans, net of unearned income 84,806 81,494
Consumer loans | Greater than or equal to 740 | Home equity line of credit (pre-reset) | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 1,687 1,873
Consumer loans | Greater than or equal to 740 | Home equity line of credit (post-reset) | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 73 69
Consumer loans | Greater than or equal to 740 | Home equity term loans | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Current fiscal year 0 0
One year prior to current fiscal year 0 0
Two years prior to current fiscal year 0 1
Three years prior to current fiscal year 1 2
Four years prior to current fiscal year 2 2
Prior 119 131
Total loans, net of unearned income 122 136
Consumer loans | Greater than or equal to 740 | Home equity loans | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 1,882 2,078
Consumer loans | Greater than or equal to 740 | Credit cards | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 79,982 81,168
Consumer loans | Greater than or equal to 740 | Credit cards | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Revolving loans converted to term loans 117 108
Total loans, net of unearned income 80,099 81,276
Consumer loans | Greater than or equal to 740 | Personal, small business and other | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Current fiscal year 514 996
One year prior to current fiscal year 863 583
Two years prior to current fiscal year 406 128
Three years prior to current fiscal year 86 14
Four years prior to current fiscal year 8 8
Prior 158 168
Total loans, net of unearned income 2,035 1,897
Consumer loans | Classifiably managed | In offices outside North America    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 17,472 17,007
Consumer loans | Classifiably managed | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 26,236 29,209
Consumer loans | Classifiably managed | Residential mortgages | In offices outside North America    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 0 0
Consumer loans | Classifiably managed | Residential mortgages | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 0 0
Consumer loans | Classifiably managed | Home equity loans | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 0 0
Consumer loans | Classifiably managed | Credit cards | In offices outside North America    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 0 0
Consumer loans | Classifiably managed | Credit cards | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 0 0
Consumer loans | Classifiably managed | Personal, small business and other | In offices outside North America    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 17,472 17,007
Consumer loans | Classifiably managed | Personal, small business and other | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 26,236 29,209
Consumer loans | FICO not available | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 12,717 12,462
Consumer loans | FICO not available | Residential mortgages | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 7,640 7,763
Consumer loans | FICO not available | Home equity loans | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 53 5
Consumer loans | FICO not available | Credit cards | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 2,271 1,955
Consumer loans | FICO not available | Personal, small business and other | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income $ 2,753 $ 2,739