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GOODWILL AND INTANGIBLE ASSETS - Components of Intangible Assets (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Finite and Indefinite-lived Intangible Assets      
Gross carrying amount of Intangible assets (excluding MSRs) $ 10,119 $ 10,078  
Accumulated amortization of Intangible assets (excluding MSRs) 6,389 6,315  
Net carrying amount of intangible assets (excluding MSRs) 3,730 3,763  
Gross carrying amount, Mortgage servicing rights (MSRs) 691 665  
Mortgage servicing rights (MSRs) 691 665  
Gross carrying amount of Intangible assets 10,810 10,743  
Accumulated amortization of intangible assets 6,389 6,315  
Total intangible assets 4,421 4,428  
Intangible assets amortization expense 370 352 $ 360
Finite-Lived Intangible Assets, Net, Amortization Expense, Fiscal Year Maturity [Abstract]      
Expected amortization next year 383    
Expected amortization in two years 391    
Expected amortization in three years 359    
Expected amortization in four years 333    
Expected amortization in five years 355    
Indefinite-lived intangible assets      
Finite and Indefinite-lived Intangible Assets      
Gross carrying amount of Intangible assets (excluding MSRs) 240 192  
Net carrying amount of intangible assets (excluding MSRs) 240 192  
Purchased credit card relationships      
Finite and Indefinite-lived Intangible Assets      
Gross carrying amount of Intangible assets (excluding MSRs) 5,302 5,513  
Accumulated amortization of Intangible assets (excluding MSRs) 4,365 4,426  
Net carrying amount of intangible assets (excluding MSRs) 937 1,087  
Credit card contract related intangibles      
Finite and Indefinite-lived Intangible Assets      
Gross carrying amount of Intangible assets (excluding MSRs) 4,177 3,903  
Accumulated amortization of Intangible assets (excluding MSRs) 1,698 1,518  
Net carrying amount of intangible assets (excluding MSRs) $ 2,479 2,385  
Finite-Lived Intangible Assets, Net, Amortization Expense, Fiscal Year Maturity [Abstract]      
Useful life 10 years    
Other customer relationships      
Finite and Indefinite-lived Intangible Assets      
Gross carrying amount of Intangible assets (excluding MSRs) $ 363 373  
Accumulated amortization of Intangible assets (excluding MSRs) 290 283  
Net carrying amount of intangible assets (excluding MSRs) 73 90  
Present value of future profits      
Finite and Indefinite-lived Intangible Assets      
Gross carrying amount of Intangible assets (excluding MSRs) 37 32  
Accumulated amortization of Intangible assets (excluding MSRs) 36 31  
Net carrying amount of intangible assets (excluding MSRs) 1 1  
Other      
Finite and Indefinite-lived Intangible Assets      
Gross carrying amount of Intangible assets (excluding MSRs) 0 65  
Accumulated amortization of Intangible assets (excluding MSRs) 0 57  
Net carrying amount of intangible assets (excluding MSRs) $ 0 $ 8