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ALLOWANCE FOR CREDIT LOSSES - Allowance for Credit Losses Roll Forward (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Allowance for credit losses      
Adjusted ACLL at beginning of year $ 16,974 $ 16,455 $ 24,956
Gross credit losses on loans (7,881) (5,156) (6,720)
Gross recoveries on loans 1,444 1,367 1,825
Net credit losses on loans (NCLs) (6,437) (3,789) (4,895)
Net reserve builds (releases) for loans 1,272 937 (7,283)
Net specific reserve builds (releases) for loans 77 19 (715)
Total provision for credit losses on loans (PCLL) 7,786 4,745 (3,103)
Other, net 174 (437) (503)
ACLL at end of year 18,145 16,974 16,455
Allowance for credit losses on unfunded commitments      
Allowance for credit losses on unfunded commitments (ACLUC) at beginning of period 2,151 1,871 2,655
Provision (release) for credit losses on unfunded lending commitments (425) 291 (788)
Other, net 2 (11) 4
ACLUC at end of period 1,728 2,151 1,871
Allowance for credit losses on loans, leases and unfunded lending commitments 19,873 19,125 18,326
Cumulative effect of adoption      
Allowance for credit losses      
Adjusted ACLL at beginning of year (352)    
ACLL at end of year   (352)  
Adjusted balance      
Allowance for credit losses      
Adjusted ACLL at beginning of year 16,622    
ACLL at end of year   16,622  
Consumer      
Allowance for credit losses      
Adjusted ACLL at beginning of year 14,119 14,040 20,180
Gross credit losses on loans (7,553) (4,878) (6,220)
Gross recoveries on loans 1,366 1,267 1,711
Net credit losses on loans (NCLs) (6,187) (3,611) (4,509)
Net reserve builds (releases) for loans 1,440 563 (5,208)
Net specific reserve builds (releases) for loans 38 (46) (460)
Other, net 186 (438) (472)
ACLL at end of year 15,431 14,119 14,040
Sales or transfers of various consumer loan portfolios to held-for-sale      
Reclasses of consumer ACLL to HFS 0 (350) (370)
Consumer | Asia Consumer Loan      
Sales or transfers of various consumer loan portfolios to held-for-sale      
Reclass consumer to held-for sale 0 (350) 0
Consumer | Australia Consumer Loan      
Sales or transfers of various consumer loan portfolios to held-for-sale      
Reclass consumer to held-for sale 0 0 (280)
Consumer | Philippines Consumer Loan      
Sales or transfers of various consumer loan portfolios to held-for-sale      
Reclass consumer to held-for sale 0 0 (90)
Consumer | Cumulative effect of adoption      
Allowance for credit losses      
Adjusted ACLL at beginning of year (352)    
ACLL at end of year   (352)  
Consumer | Adjusted balance      
Allowance for credit losses      
Adjusted ACLL at beginning of year 13,767    
ACLL at end of year   13,767  
Corporate      
Allowance for credit losses      
Adjusted ACLL at beginning of year 2,855 2,415 4,776
Gross credit losses on loans (328) (278) (500)
Gross recoveries on loans 78 100 114
Net credit losses on loans (NCLs) (250) (178) (386)
Net reserve builds (releases) for loans (168) 374 (2,075)
Net specific reserve builds (releases) for loans 39 65 (255)
Other, net (12) 1 (31)
ACLL at end of year 2,714 2,855 2,415
Sales or transfers of various consumer loan portfolios to held-for-sale      
FX translation 174 (87) $ (133)
Corporate | Cumulative effect of adoption      
Allowance for credit losses      
Adjusted ACLL at beginning of year 0    
ACLL at end of year   0  
Corporate | Adjusted balance      
Allowance for credit losses      
Adjusted ACLL at beginning of year $ 2,855    
ACLL at end of year   $ 2,855