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LOANS - Consumer Loans Troubled Debt Restructurings (Details) - Consumer loans
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2022
USD ($)
loan
Sep. 30, 2022
USD ($)
loan
In North America offices    
Financing Receivable, Modified [Line Items]    
Number of loans modified | loan 46,810 125,453
Post-modification recorded investment $ 278.0 $ 763.0
In North America offices | Residential mortgages    
Financing Receivable, Modified [Line Items]    
Number of loans modified | loan 235 860
Post-modification recorded investment $ 58.0 $ 195.0
Average interest rate reduction 0.00% 0.00%
Post-modification recorded investment for borrowers that have gone through Chapter 7 bankruptcy $ 1.8 $ 3.7
In North America offices | Residential mortgages | New OCC guidance    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment for borrowers that have gone through Chapter 7 bankruptcy $ 1.8 $ 3.7
In North America offices | Home equity loans    
Financing Receivable, Modified [Line Items]    
Number of loans modified | loan 117 324
Post-modification recorded investment $ 14.0 $ 30.0
Average interest rate reduction 0.00% 0.00%
In North America offices | Credit cards    
Financing Receivable, Modified [Line Items]    
Number of loans modified | loan 46,326 123,886
Post-modification recorded investment $ 203.0 $ 533.0
Average interest rate reduction 18.00% 18.00%
In North America offices | Personal, small business and other    
Financing Receivable, Modified [Line Items]    
Number of loans modified | loan 132 383
Post-modification recorded investment $ 3.0 $ 5.0
Average interest rate reduction 7.00% 5.00%
In offices outside North America    
Financing Receivable, Modified [Line Items]    
Number of loans modified | loan 4,266 14,288
Post-modification recorded investment $ 27.0 $ 88.0
In offices outside North America | Residential mortgages    
Financing Receivable, Modified [Line Items]    
Number of loans modified | loan 172 465
Post-modification recorded investment $ 6.0 $ 16.0
Average interest rate reduction 0.00% 0.00%
In offices outside North America | Credit cards    
Financing Receivable, Modified [Line Items]    
Number of loans modified | loan 3,519 11,981
Post-modification recorded investment $ 15.0 $ 50.0
Average interest rate reduction 27.00% 24.00%
In offices outside North America | Personal, small business and other    
Financing Receivable, Modified [Line Items]    
Number of loans modified | loan 575 1,842
Post-modification recorded investment $ 6.0 $ 22.0
Average interest rate reduction 8.00% 8.00%
Deferred principal | In North America offices    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment $ 0.0 $ 0.0
Deferred principal | In North America offices | Residential mortgages    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment 0.0 0.0
Deferred principal | In North America offices | Home equity loans    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment 0.0 0.0
Deferred principal | In North America offices | Credit cards    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment 0.0 0.0
Deferred principal | In North America offices | Personal, small business and other    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment 0.0 0.0
Deferred principal | In offices outside North America    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment 0.0 0.0
Deferred principal | In offices outside North America | Residential mortgages    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment 0.0 0.0
Deferred principal | In offices outside North America | Credit cards    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment 0.0 0.0
Deferred principal | In offices outside North America | Personal, small business and other    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment 0.0 0.0
Contingent principal forgiveness | In North America offices    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment 0.0 0.0
Contingent principal forgiveness | In North America offices | Residential mortgages    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment 0.0 0.0
Contingent principal forgiveness | In North America offices | Home equity loans    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment 0.0 0.0
Contingent principal forgiveness | In North America offices | Credit cards    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment 0.0 0.0
Contingent principal forgiveness | In North America offices | Personal, small business and other    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment 0.0 0.0
Contingent principal forgiveness | In offices outside North America    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment 0.0 0.0
Contingent principal forgiveness | In offices outside North America | Residential mortgages    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment 0.0 0.0
Contingent principal forgiveness | In offices outside North America | Credit cards    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment 0.0 0.0
Contingent principal forgiveness | In offices outside North America | Personal, small business and other    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment 0.0 0.0
Principal forgiveness | In North America offices    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment 0.0 0.0
Principal forgiveness | In North America offices | Residential mortgages    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment 0.0 0.0
Principal forgiveness | In North America offices | Home equity loans    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment 0.0 0.0
Principal forgiveness | In North America offices | Credit cards    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment 0.0 0.0
Principal forgiveness | In North America offices | Personal, small business and other    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment 0.0 0.0
Principal forgiveness | In offices outside North America    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment 1.0 2.0
Principal forgiveness | In offices outside North America | Residential mortgages    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment 0.0 0.0
Principal forgiveness | In offices outside North America | Credit cards    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment 0.0 1.0
Principal forgiveness | In offices outside North America | Personal, small business and other    
Financing Receivable, Modified [Line Items]    
Post-modification recorded investment $ 1.0 $ 1.0