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LOANS - Credit Quality Indicators (Details) - USD ($)
$ in Millions
Dec. 31, 2022
Dec. 31, 2021
Loans receivable    
Total $ 657,221 $ 667,767
Consumer    
Loans receivable    
Total 368,067 376,534
Consumer | Equal to greater than 90 days past due    
Loans receivable    
Total 2,153 1,963
Consumer | In North America offices    
Loans receivable    
Total 289,014 263,687
Consumer | In North America offices | Equal to greater than 90 days past due    
Loans receivable    
Total 1,888 1,542
Consumer | In North America offices | Equal to greater than 90 days past due | Personal Banking and Wealth Management    
Loans receivable    
Total 31,500 35,300
Consumer | In offices outside North America    
Loans receivable    
Total 79,053 112,847
Consumer | In offices outside North America | Equal to greater than 90 days past due    
Loans receivable    
Total 265 421
Consumer | In offices outside North America | Equal to greater than 90 days past due | Personal Banking and Wealth Management    
Loans receivable    
Total 17,800 24,500
Consumer | Residential first mortgages    
Loans receivable    
Total 96,039 83,361
Consumer | Residential first mortgages | In North America offices    
Loans receivable    
Total 96,039 83,361
Consumer | Residential first mortgages | In North America offices | Equal to greater than 90 days past due    
Loans receivable    
Total 316 499
Consumer | Residential first mortgages | In offices outside North America    
Loans receivable    
Total 28,114 37,889
Consumer | Residential first mortgages | In offices outside North America | Equal to greater than 90 days past due    
Loans receivable    
Total 106 158
Consumer | Home equity loans    
Loans receivable    
Total 4,580 5,745
Consumer | Home equity loans | In North America offices    
Loans receivable    
Total 4,580 5,745
Consumer | Home equity loans | In North America offices | Equal to greater than 90 days past due    
Loans receivable    
Total 135 156
Consumer | Credit cards    
Loans receivable    
Total 150,098 133,351
Consumer | Credit cards | In North America offices    
Loans receivable    
Total 150,643 133,868
Consumer | Credit cards | In North America offices | Equal to greater than 90 days past due    
Loans receivable    
Total 1,415 871
Consumer | Credit cards | In offices outside North America    
Loans receivable    
Total 12,955 17,808
Consumer | Credit cards | In offices outside North America | Equal to greater than 90 days past due    
Loans receivable    
Total 149 188
Consumer | Credit cards | Outside U.S.    
Loans receivable    
Revolving loans converted to term loans 75 313
Consumer | Personal, small business and other    
Loans receivable    
Revolving loans converted to term loans 67 74
Total 36,812 39,806
Consumer | Personal, small business and other | In North America offices    
Loans receivable    
Total 37,752 40,713
Consumer | Personal, small business and other | In North America offices | Equal to greater than 90 days past due    
Loans receivable    
Total 22 16
Consumer | Personal, small business and other | In offices outside North America    
Loans receivable    
Total $ 37,984 $ 57,150
Consumer | Personal, small business and other | In offices outside North America | Internal Investment Grade    
Loans receivable    
Percentage internal risk rating 98.00% 95.00%
Consumer | Personal, small business and other | In offices outside North America | Equal to greater than 90 days past due    
Loans receivable    
Total $ 10 $ 75
Consumer | Less than or equal to 80%    
Loans receivable    
Total 90,741 83,339
Consumer | Less than or equal to 80% | Residential first mortgages    
Loans receivable    
Current fiscal year 15,644 18,107
One year prior to current fiscal year 19,104 18,715
Two years prior to current fiscal year 16,935 10,047
Three years prior to current fiscal year 8,789 4,117
Four years prior to current fiscal year 3,598 4,804
Prior 22,367 22,161
Total 86,437 77,951
Consumer | Less than or equal to 80% | Residential first mortgages | In offices outside North America    
Loans receivable    
Current fiscal year 3,106 6,334
One year prior to current fiscal year 4,144 5,996
Two years prior to current fiscal year 3,293 5,293
Three years prior to current fiscal year 3,048 3,729
Four years prior to current fiscal year 2,074 2,739
Prior 9,201 12,190
Total $ 24,866 $ 36,281
Loan to value ratio 51.00% 46.00%
Consumer | Less than or equal to 80% | Home equity loans (pre-reset)    
Loans receivable    
Total $ 3,677 $ 2,637
Consumer | Less than or equal to 80% | Home equity loans (post-reset)    
Loans receivable    
Total 627 2,751
Consumer | Less than or equal to 80% | Home equity loans    
Loans receivable    
Total 4,304 5,388
Consumer | 80% but less than or equal to 100%    
Loans receivable    
Total 8,385 3,903
Consumer | 80% but less than or equal to 100% | Residential first mortgages    
Loans receivable    
Current fiscal year 6,497 2,723
One year prior to current fiscal year 1,227 446
Two years prior to current fiscal year 267 269
Three years prior to current fiscal year 140 136
Four years prior to current fiscal year 74 103
Prior 132 128
Total 8,337 3,805
Consumer | 80% but less than or equal to 100% | Residential first mortgages | In offices outside North America    
Loans receivable    
Current fiscal year 975 989
One year prior to current fiscal year 964 292
Two years prior to current fiscal year 502 116
Three years prior to current fiscal year 92 32
Four years prior to current fiscal year 48 38
Prior 36 102
Total 2,617 1,569
Consumer | 80% but less than or equal to 100% | Home equity loans (pre-reset)    
Loans receivable    
Total 36 46
Consumer | 80% but less than or equal to 100% | Home equity loans (post-reset)    
Loans receivable    
Total 12 52
Consumer | 80% but less than or equal to 100% | Home equity loans    
Loans receivable    
Total 48 98
Consumer | Greater than 100%    
Loans receivable    
Total 263 193
Consumer | Greater than 100% | Residential first mortgages    
Loans receivable    
Current fiscal year 40 34
One year prior to current fiscal year 33 0
Two years prior to current fiscal year 1 29
Three years prior to current fiscal year 23 11
Four years prior to current fiscal year 9 4
Prior 74 14
Total 180 92
Consumer | Greater than 100% | Residential first mortgages | In offices outside North America    
Loans receivable    
Current fiscal year 294 0
One year prior to current fiscal year 273 0
Two years prior to current fiscal year 25 1
Three years prior to current fiscal year 1 0
Four years prior to current fiscal year 0 0
Prior 7 14
Total 600 15
Consumer | Greater than 100% | Home equity loans (pre-reset)    
Loans receivable    
Total 56 69
Consumer | Greater than 100% | Home equity loans (post-reset)    
Loans receivable    
Total 27 32
Consumer | Greater than 100% | Home equity loans    
Loans receivable    
Total 83 101
Consumer | LTV not available    
Loans receivable    
Total 1,230 1,671
Consumer | LTV not available | Residential first mortgages    
Loans receivable    
Total 1,085 1,513
Consumer | LTV not available | Residential first mortgages | In offices outside North America    
Loans receivable    
Total 31 24
Consumer | LTV not available | Home equity loans    
Loans receivable    
Total 145 158
Consumer | Total    
Loans receivable    
Total 100,619 89,106
Consumer | Less than 680    
Loans receivable    
Total 34,306 28,598
Consumer | Less than 680 | Residential first mortgages    
Loans receivable    
Current fiscal year 691 626
One year prior to current fiscal year 639 508
Two years prior to current fiscal year 431 373
Three years prior to current fiscal year 321 394
Four years prior to current fiscal year 302 343
Prior 2,020 2,053
Total 4,404 4,297
Consumer | Less than 680 | Home equity loans (pre-reset)    
Loans receivable    
Total 552 659
Consumer | Less than 680 | Home equity loans (post-reset)    
Loans receivable    
Total 62 75
Consumer | Less than 680 | Home equity term loans    
Loans receivable    
Current fiscal year 0 0
One year prior to current fiscal year 0 0
Two years prior to current fiscal year 1 1
Three years prior to current fiscal year 1 1
Four years prior to current fiscal year 1 1
Prior 103 165
Total 106 168
Consumer | Less than 680 | Home equity loans    
Loans receivable    
Total 720 902
Consumer | Less than 680 | Credit cards    
Loans receivable    
Total 27,901 22,342
Consumer | Less than 680 | Credit cards    
Loans receivable    
Revolving loans converted to term loans 766 773
Total 28,667 23,115
Consumer | Less than 680 | Credit cards | Canada    
Loans receivable    
Total 545 517
Consumer | Less than 680 | Personal, small business and other    
Loans receivable    
Current fiscal year 247 59
One year prior to current fiscal year 96 22
Two years prior to current fiscal year 15 42
Three years prior to current fiscal year 21 34
Four years prior to current fiscal year 10 7
Prior 126 120
Total 515 284
Consumer | Less than 680 | Personal, small business and other | Canada    
Loans receivable    
Total 940 907
Consumer | 680 to 760    
Loans receivable    
Total 89,490 79,581
Consumer | 680 to 760 | Residential first mortgages    
Loans receivable    
Current fiscal year 7,530 6,729
One year prior to current fiscal year 5,933 5,102
Two years prior to current fiscal year 4,621 3,074
Three years prior to current fiscal year 2,505 1,180
Four years prior to current fiscal year 1,072 1,455
Prior 6,551 6,540
Total 28,212 24,080
Consumer | 680 to 760 | Home equity loans (pre-reset)    
Loans receivable    
Total 1,536 1,795
Consumer | 680 to 760 | Home equity loans (post-reset)    
Loans receivable    
Total 65 72
Consumer | 680 to 760 | Home equity term loans    
Loans receivable    
Current fiscal year 0 1
One year prior to current fiscal year 1 3
Two years prior to current fiscal year 2 2
Three years prior to current fiscal year 2 2
Four years prior to current fiscal year 2 2
Prior 144 201
Total 151 210
Consumer | 680 to 760 | Home equity loans    
Loans receivable    
Total 1,752 2,077
Consumer | 680 to 760 | Credit cards    
Loans receivable    
Total 58,213 52,481
Consumer | 680 to 760 | Credit cards    
Loans receivable    
Revolving loans converted to term loans 354 426
Total 58,567 52,907
Consumer | 680 to 760 | Personal, small business and other    
Loans receivable    
Current fiscal year 546 201
One year prior to current fiscal year 170 41
Two years prior to current fiscal year 20 53
Three years prior to current fiscal year 23 35
Four years prior to current fiscal year 10 8
Prior 190 179
Total 959 517
Consumer | Greater than 760    
Loans receivable    
Total 120,733 106,515
Consumer | Greater than 760 | Residential first mortgages    
Loans receivable    
Current fiscal year 12,928 12,349
One year prior to current fiscal year 12,672 12,153
Two years prior to current fiscal year 10,936 6,167
Three years prior to current fiscal year 5,445 2,216
Four years prior to current fiscal year 1,899 2,568
Prior 12,649 12,586
Total 56,529 48,039
Consumer | Greater than 760 | Home equity loans (pre-reset)    
Loans receivable    
Total 1,876 2,506
Consumer | Greater than 760 | Home equity loans (post-reset)    
Loans receivable    
Total 40 37
Consumer | Greater than 760 | Home equity term loans    
Loans receivable    
Current fiscal year 0 1
One year prior to current fiscal year 1 2
Two years prior to current fiscal year 2 2
Three years prior to current fiscal year 2 1
Four years prior to current fiscal year 1 2
Prior 111 149
Total 117 156
Consumer | Greater than 760 | Home equity loans    
Loans receivable    
Total 2,033 2,699
Consumer | Greater than 760 | Credit cards    
Loans receivable    
Total 60,896 55,076
Consumer | Greater than 760 | Credit cards    
Loans receivable    
Revolving loans converted to term loans 54 61
Total 60,950 55,137
Consumer | Greater than 760 | Personal, small business and other    
Loans receivable    
Current fiscal year 800 319
One year prior to current fiscal year 210 64
Two years prior to current fiscal year 30 68
Three years prior to current fiscal year 28 37
Four years prior to current fiscal year 9 9
Prior 144 143
Total 1,221 640
Consumer | Classifiably managed    
Loans receivable    
Total 31,478 35,324
Consumer | Classifiably managed | In offices outside North America    
Loans receivable    
Total 17,762 24,482
Consumer | Classifiably managed | Residential first mortgages    
Loans receivable    
Total
Consumer | Classifiably managed | Residential first mortgages | In offices outside North America    
Loans receivable    
Total 0 0
Consumer | Classifiably managed | Home equity loans    
Loans receivable    
Total
Consumer | Classifiably managed | Credit cards    
Loans receivable    
Total
Consumer | Classifiably managed | Credit cards | In offices outside North America    
Loans receivable    
Total 0 0
Consumer | Classifiably managed | Personal, small business and other    
Loans receivable    
Total 31,478 35,324
Consumer | Classifiably managed | Personal, small business and other | In offices outside North America    
Loans receivable    
Total 17,762 24,482
Consumer | FICO not available    
Loans receivable    
Total 11,522 12,245
Consumer | FICO not available | Residential first mortgages    
Loans receivable    
Total 6,894 6,945
Consumer | FICO not available | Home equity loans    
Loans receivable    
Total 75 67
Consumer | FICO not available | Credit cards    
Loans receivable    
Total 1,914 2,192
Consumer | FICO not available | Personal, small business and other    
Loans receivable    
Total 2,639 3,041
Consumer | Total loans    
Loans receivable    
Total $ 287,529 $ 262,263