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OPERATING SEGMENTS
 12 Months Ended
Dec. 31, 2022
Segment Reporting [Abstract]  
OPERATING SEGMENTS OPERATING SEGMENTS
Effective January 1, 2022, Citi changed its management structure resulting in changes in its operating segments and reporting units to reflect how the CEO, who is the chief operating decision maker, manages the Company, including allocating resources and measuring performance. Citi reorganized its reporting into three operating segments: Institutional Clients Group (ICG), Personal Banking and Wealth Management (PBWM) and Legacy Franchises, with Corporate/Other including activities not assigned to a specific operating segment, as well as discontinued operations. The prior-period balances reflect reclassifications to conform the presentation in those periods to the current operating segment structure. Citi’s consolidated results were not impacted by the changes discussed above and remain unchanged for all periods presented.
ICG consists of Services, Markets and Banking, providing corporate, institutional and public sector clients around the world with a full range of wholesale banking products and services.
PBWM consists of U.S. Personal Banking and Global Wealth Management (Global Wealth), providing traditional banking services and credit cards to retail and small business customers in the U.S., and financial services to clients from affluent to ultra-high-net-worth through banking, lending, mortgages, investment, custody and trust product offerings in 20 countries, including the U.S., Mexico and the four wealth management centers: Singapore, Hong Kong, the UAE and London.
Legacy Franchises consists of Asia Consumer and Mexico Consumer/SBMM businesses that Citi intends to exit, and its remaining Legacy Holdings Assets.
Corporate/Other includes activities not assigned to the operating segments, including certain unallocated costs of global functions, other corporate expenses and net treasury results, offsets to certain line-item reclassifications and eliminations, and unallocated taxes, as well as discontinued operations.
Revenues and expenses directly associated with each respective business segment or component are included in determining respective operating results. Other revenues and expenses that are not directly attributable to a particular business segment or component are generally allocated from Corporate/Other based on respective net revenues, non-interest expenses or other relevant measures.
As a result of revenues and expenses from transactions with other operating segments or component being treated as transactions with external parties for purposes of segment disclosures, the Company includes intersegment eliminations within Corporate/Other to reconcile the business segment results to Citi’s consolidated results.
The accounting policies of these operating segments are the same as those disclosed in Note 1.
The following table presents certain information regarding the Company’s continuing operations by operating segment and Corporate/Other:

In millions of dollars, except identifiable assets, average loans and average deposits in billionsICGPBWMLegacy FranchisesCorporate/OtherTotal Citi
202220212020202220212020202220212020202220212020202220212020
Net interest income$17,911 $14,999 $15,750 $22,656 $20,646 $22,326 $5,691 $6,250 $6,973 $2,410 $599 $(298)$48,668 $42,494 $44,751 
Non-interest revenue23,295 24,837 25,343 1,561 2,681 2,814 2,781 2,001 2,481 (967)(129)112 26,670 29,390 30,750 
Total revenues, net of interest expense(1)
$41,206 $39,836 $41,093 $24,217 $23,327 $25,140 $8,472 $8,251 $9,454 $1,443 $470 $(186)$75,338 $71,884 $75,501 
Operating expense26,299 23,949 22,336 16,258 14,610 13,599 7,782 8,259 6,890 953 1,375 1,549 51,292 48,193 44,374 
Provisions for credit losses911 (2,490)4,869 3,754 (1,224)9,885 571 (62)2,739 3 (2)2 5,239 (3,778)17,495 
Income (loss) from continuing operations before taxes$13,996 $18,377 $13,888 $4,205 $9,941 $1,656 $119 $54 $(175)$487 $(903)$(1,737)$18,807 $27,469 $13,632 
Provision (benefits) for income taxes3,258 4,069 3,077 886 2,207 334 128 63 (33)(630)(888)(853)3,642 5,451 2,525 
Income (loss) from continuing operations$10,738 $14,308 $10,811 $3,319 $7,734 $1,322 $(9)$(9)$(142)$1,117 $(15)$(884)$15,165 $22,018 $11,107 
Identifiable assets at December 31(2)
$1,730 $1,613 $1,592 $494 $464 $453 $97 $125 $131 $96 $89 $84 $2,417 $2,291 $2,260 
Average loans291 287 298 321 307 304 41 74 83 — — — 653 668 685 
Average deposits830 828 780 435 417 358 52 82 81 16 8 11 1,333 1,335 1,230 

(1)    Includes total Citi revenues, net of interest expense (excluding Corporate/Other), in North America of $34.4 billion, $34.4 billion and $37.1 billion; in EMEA of $14.9 billion, $13.4 billion and $13.4 billion; in Latin America of $9.9 billion, $9.2 billion and $9.4 billion; and in Asia of $14.7 billion, $14.4 billion and $15.8 billion in 2022, 2021 and 2020, respectively. These regional numbers exclude Corporate/Other, which largely reflects U.S. activities.
(2)    Includes total Citi identifiable assets (excluding Corporate/Other), in North America of $776 billion, $709 billion and $741 billion; in EMEA of $773 billion, $742 billion and $684 billion; in Latin America of $184 billion, $179 billion and $180 billion; and in Asia of $588 billion, $572 billion and $572 billion in 2022, 2021 and 2020, respectively. These regional numbers exclude Corporate/Other, which largely reflects U.S. activities. The Company’s long-lived assets for the periods presented are not considered to be significant in relation to its total assets. The majority of Citi’s long-lived assets are located in the U.S.