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LOANS - Consumer Loans, Delinquencies and Non-Accrual Details (Details) - USD ($)
$ in Millions
 3 Months Ended 6 Months Ended
Jun. 30, 2022
Jun. 30, 2021
Jun. 30, 2022
Jun. 30, 2021
Dec. 31, 2021
Financing Receivable, Past Due [Line Items]          
Total loans $ 657,333   $ 657,333   $ 667,767
Loans held at fair value 4,536   4,536   6,082
Consumer          
Financing Receivable, Past Due [Line Items]          
Total loans 355,605   355,605   376,534
Non-accrual loans for which there is no ACLL 142   142   200
Non-accrual loans for which there is an ACLL 1,238   1,238   1,626
Total non-accrual 1,380   1,380   1,826
90 days  past due and accruing 1,216   1,216   1,326
Loans held at fair value 8   8   12
Unearned income 631   631   629
Loans sold and/or reclassified to held-for-sale 367 $ 1,007 374 $ 1,103  
Consumer | Classifiably Managed          
Financing Receivable, Past Due [Line Items]          
Total loans 33,935   33,935   35,324
Consumer | Current          
Financing Receivable, Past Due [Line Items]          
Total loans 351,799   351,799   372,140
Consumer | 30 to 89 days past due          
Financing Receivable, Past Due [Line Items]          
Total loans 1,728   1,728   1,999
Consumer | 90 days or more past due          
Financing Receivable, Past Due [Line Items]          
Total loans 1,776   1,776   1,963
Consumer | Past Due | Government-guaranteed          
Financing Receivable, Past Due [Line Items]          
Total loans 302   302   432
Consumer | In North America offices          
Financing Receivable, Past Due [Line Items]          
Total loans 270,584   270,584   263,687
Non-accrual loans for which there is no ACLL 142   142   200
Non-accrual loans for which there is an ACLL 664   664   850
Total non-accrual 806   806   1,050
90 days  past due and accruing 1,154   1,154   1,183
Consumer | In North America offices | Current          
Financing Receivable, Past Due [Line Items]          
Total loans 267,341   267,341   260,216
Consumer | In North America offices | 30 to 89 days past due          
Financing Receivable, Past Due [Line Items]          
Total loans 1,451   1,451   1,497
Consumer | In North America offices | 90 days or more past due          
Financing Receivable, Past Due [Line Items]          
Total loans 1,490   1,490   1,542
Consumer | In North America offices | 90 days or more past due | Personal Banking and Wealth Management          
Financing Receivable, Past Due [Line Items]          
Total loans 33,900   33,900   35,300
Consumer | In North America offices | Past Due | Government-guaranteed          
Financing Receivable, Past Due [Line Items]          
Total loans 302   302   432
Consumer | In offices outside North America          
Financing Receivable, Past Due [Line Items]          
Total loans 85,021   85,021   112,847
Non-accrual loans for which there is no ACLL 0   0   0
Non-accrual loans for which there is an ACLL 574   574   776
Total non-accrual 574   574   776
90 days  past due and accruing 62   62   143
Consumer | In offices outside North America | Classifiably Managed          
Financing Receivable, Past Due [Line Items]          
Total loans 20,889   20,889   24,482
Consumer | In offices outside North America | Current          
Financing Receivable, Past Due [Line Items]          
Total loans 84,458   84,458   111,924
Consumer | In offices outside North America | 30 to 89 days past due          
Financing Receivable, Past Due [Line Items]          
Total loans 277   277   502
Consumer | In offices outside North America | 90 days or more past due          
Financing Receivable, Past Due [Line Items]          
Total loans 286   286   421
Consumer | In offices outside North America | 90 days or more past due | Personal Banking and Wealth Management          
Financing Receivable, Past Due [Line Items]          
Total loans 20,900   20,900   24,500
Consumer | In offices outside North America | Past Due | Government-guaranteed          
Financing Receivable, Past Due [Line Items]          
Total loans 0   0   0
Consumer | Residential mortgages          
Financing Receivable, Past Due [Line Items]          
Total loans 88,662   88,662   83,361
Loans held at fair value 8   8   12
Consumer | Residential mortgages | Classifiably Managed          
Financing Receivable, Past Due [Line Items]          
Total loans 0   0   0
Consumer | Residential mortgages | In North America offices          
Financing Receivable, Past Due [Line Items]          
Total loans 88,662   88,662   83,361
Non-accrual loans for which there is no ACLL 83   83   134
Non-accrual loans for which there is an ACLL 467   467   559
Total non-accrual 550   550   693
90 days  past due and accruing 179   179   282
Mortgage loans in process of foreclosure 100   100   100
Consumer | Residential mortgages | In North America offices | Global Wealth Management Business          
Financing Receivable, Past Due [Line Items]          
Total loans         19,800
Consumer | Residential mortgages | In North America offices | Current          
Financing Receivable, Past Due [Line Items]          
Total loans 87,675   87,675   82,087
Consumer | Residential mortgages | In North America offices | 30 to 89 days past due          
Financing Receivable, Past Due [Line Items]          
Total loans 341   341   381
Consumer | Residential mortgages | In North America offices | 30 to 89 days past due | Government-guaranteed          
Financing Receivable, Past Due [Line Items]          
Total loans 100   100   100
Consumer | Residential mortgages | In North America offices | 90 days or more past due          
Financing Receivable, Past Due [Line Items]          
Total loans 363   363   499
Consumer | Residential mortgages | In North America offices | 90 days or more past due | Government-guaranteed          
Financing Receivable, Past Due [Line Items]          
Total loans 200   200   300
Consumer | Residential mortgages | In North America offices | Past Due | Government-guaranteed          
Financing Receivable, Past Due [Line Items]          
Total loans 283   283   394
Consumer | Residential mortgages | In offices outside North America          
Financing Receivable, Past Due [Line Items]          
Total loans 28,129   28,129   37,889
Non-accrual loans for which there is no ACLL 0   0   0
Non-accrual loans for which there is an ACLL 290   290   409
Total non-accrual 290   290   409
90 days  past due and accruing 10   10   10
Mortgage loans in process of foreclosure 0   0    
Consumer | Residential mortgages | In offices outside North America | Classifiably Managed          
Financing Receivable, Past Due [Line Items]          
Total loans 0   0   0
Consumer | Residential mortgages | In offices outside North America | Global Wealth Management Business          
Financing Receivable, Past Due [Line Items]          
Total loans 19,600   19,600   19,800
Consumer | Residential mortgages | In offices outside North America | Current          
Financing Receivable, Past Due [Line Items]          
Total loans 27,988   27,988   37,566
Consumer | Residential mortgages | In offices outside North America | 30 to 89 days past due          
Financing Receivable, Past Due [Line Items]          
Total loans 50   50   165
Consumer | Residential mortgages | In offices outside North America | 90 days or more past due          
Financing Receivable, Past Due [Line Items]          
Total loans 91   91   158
Consumer | Residential mortgages | In offices outside North America | Past Due | Government-guaranteed          
Financing Receivable, Past Due [Line Items]          
Total loans 0   0   0
Consumer | Home equity loans          
Financing Receivable, Past Due [Line Items]          
Total loans 5,074   5,074   5,745
Consumer | Home equity loans | Classifiably Managed          
Financing Receivable, Past Due [Line Items]          
Total loans 0   0   0
Consumer | Home equity loans | In North America offices          
Financing Receivable, Past Due [Line Items]          
Total loans 5,074   5,074   5,745
Non-accrual loans for which there is no ACLL 57   57   64
Non-accrual loans for which there is an ACLL 183   183   221
Total non-accrual 240   240   285
90 days  past due and accruing 0   0   0
Home equity loans in process of foreclosure 100   100   100
Consumer | Home equity loans | In North America offices | Current          
Financing Receivable, Past Due [Line Items]          
Total loans 4,892   4,892   5,546
Consumer | Home equity loans | In North America offices | 30 to 89 days past due          
Financing Receivable, Past Due [Line Items]          
Total loans 29   29   43
Consumer | Home equity loans | In North America offices | 90 days or more past due          
Financing Receivable, Past Due [Line Items]          
Total loans 153   153   156
Consumer | Home equity loans | In North America offices | Past Due | Government-guaranteed          
Financing Receivable, Past Due [Line Items]          
Total loans 0   0   0
Consumer | Credit cards          
Financing Receivable, Past Due [Line Items]          
Total loans 136,854   136,854   133,351
Consumer | Credit cards | Classifiably Managed          
Financing Receivable, Past Due [Line Items]          
Total loans 0   0   0
Consumer | Credit cards | In North America offices          
Financing Receivable, Past Due [Line Items]          
Total loans 137,412   137,412   133,868
Non-accrual loans for which there is no ACLL 0   0   0
Non-accrual loans for which there is an ACLL 0   0   0
Total non-accrual 0   0   0
90 days  past due and accruing 949   949   871
Consumer | Credit cards | In North America offices | Current          
Financing Receivable, Past Due [Line Items]          
Total loans 135,454   135,454   132,050
Consumer | Credit cards | In North America offices | 30 to 89 days past due          
Financing Receivable, Past Due [Line Items]          
Total loans 1,009   1,009   947
Consumer | Credit cards | In North America offices | 90 days or more past due          
Financing Receivable, Past Due [Line Items]          
Total loans 949   949   871
Consumer | Credit cards | In North America offices | Past Due | Government-guaranteed          
Financing Receivable, Past Due [Line Items]          
Total loans 0   0   0
Consumer | Credit cards | In offices outside North America          
Financing Receivable, Past Due [Line Items]          
Total loans 11,858   11,858   17,808
Non-accrual loans for which there is no ACLL 0   0   0
Non-accrual loans for which there is an ACLL 98   98   140
Total non-accrual 98   98   140
90 days  past due and accruing 52   52   133
Consumer | Credit cards | In offices outside North America | Classifiably Managed          
Financing Receivable, Past Due [Line Items]          
Total loans 0   0   0
Consumer | Credit cards | In offices outside North America | Current          
Financing Receivable, Past Due [Line Items]          
Total loans 11,610   11,610   17,428
Consumer | Credit cards | In offices outside North America | 30 to 89 days past due          
Financing Receivable, Past Due [Line Items]          
Total loans 123   123   192
Consumer | Credit cards | In offices outside North America | 90 days or more past due          
Financing Receivable, Past Due [Line Items]          
Total loans 125   125   188
Consumer | Credit cards | In offices outside North America | Past Due | Government-guaranteed          
Financing Receivable, Past Due [Line Items]          
Total loans 0   0   0
Consumer | Personal, small business and other          
Financing Receivable, Past Due [Line Items]          
Total loans 38,457   38,457   39,806
Consumer | Personal, small business and other | Classifiably Managed          
Financing Receivable, Past Due [Line Items]          
Total loans 33,935   33,935   35,324
Consumer | Personal, small business and other | In North America offices          
Financing Receivable, Past Due [Line Items]          
Total loans 39,436   39,436   40,713
Non-accrual loans for which there is no ACLL 2   2   2
Non-accrual loans for which there is an ACLL 14   14   70
Total non-accrual 16   16   72
90 days  past due and accruing 26   26   30
Consumer | Personal, small business and other | In North America offices | Global Wealth Management Business          
Financing Receivable, Past Due [Line Items]          
Total loans 36,300   36,300   37,900
Consumer | Personal, small business and other | In North America offices | Global Wealth Management Business | Classifiably Managed          
Financing Receivable, Past Due [Line Items]          
Total loans $ 33,900   $ 33,900   $ 35,300
Consumer | Personal, small business and other | In North America offices | Global Wealth Management Business | Internal Investment Grade          
Financing Receivable, Past Due [Line Items]          
Percentage of loans rated investment grade 95.00%   95.00%   95.00%
Consumer | Personal, small business and other | In North America offices | Current          
Financing Receivable, Past Due [Line Items]          
Total loans $ 39,320   $ 39,320   $ 40,533
Consumer | Personal, small business and other | In North America offices | 30 to 89 days past due          
Financing Receivable, Past Due [Line Items]          
Total loans 72   72   126
Consumer | Personal, small business and other | In North America offices | 90 days or more past due          
Financing Receivable, Past Due [Line Items]          
Total loans 25   25   16
Consumer | Personal, small business and other | In North America offices | Past Due | Government-guaranteed          
Financing Receivable, Past Due [Line Items]          
Total loans 19   19   38
Consumer | Personal, small business and other | In offices outside North America          
Financing Receivable, Past Due [Line Items]          
Total loans 45,034   45,034   57,150
Non-accrual loans for which there is no ACLL 0   0   0
Non-accrual loans for which there is an ACLL 186   186   227
Total non-accrual 186   186   227
90 days  past due and accruing 0   0   0
Consumer | Personal, small business and other | In offices outside North America | Classifiably Managed          
Financing Receivable, Past Due [Line Items]          
Total loans $ 20,889   $ 20,889   $ 24,482
Consumer | Personal, small business and other | In offices outside North America | Internal Investment Grade          
Financing Receivable, Past Due [Line Items]          
Percentage of loans rated investment grade 95.00%   95.00%   95.00%
Consumer | Personal, small business and other | In offices outside North America | Global Wealth Management Business          
Financing Receivable, Past Due [Line Items]          
Total loans $ 30,600   $ 30,600   $ 34,600
Consumer | Personal, small business and other | In offices outside North America | Global Wealth Management Business | Classifiably Managed          
Financing Receivable, Past Due [Line Items]          
Total loans $ 20,900   $ 20,900   $ 24,500
Consumer | Personal, small business and other | In offices outside North America | Global Wealth Management Business | Internal Investment Grade          
Financing Receivable, Past Due [Line Items]          
Percentage of loans rated investment grade 93.00%   93.00%   94.00%
Consumer | Personal, small business and other | In offices outside North America | Current          
Financing Receivable, Past Due [Line Items]          
Total loans $ 44,860   $ 44,860   $ 56,930
Consumer | Personal, small business and other | In offices outside North America | 30 to 89 days past due          
Financing Receivable, Past Due [Line Items]          
Total loans 104   104   145
Consumer | Personal, small business and other | In offices outside North America | 90 days or more past due          
Financing Receivable, Past Due [Line Items]          
Total loans 70   70   75
Consumer | Personal, small business and other | In offices outside North America | Past Due | Government-guaranteed          
Financing Receivable, Past Due [Line Items]          
Total loans $ 0   $ 0   $ 0