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ALLOWANCE FOR CREDIT LOSSES - Allowance for Credit Losses Roll Forward by Segment (Details) - USD ($)
$ in Millions
12 Months Ended
Jan. 01, 2020
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Sep. 30, 2020
Jun. 30, 2020
Allowance for credit losses            
Allowance for credit losses on loans (ACLL) at beginning of year $ 12,783 $ 24,956 $ 12,783 $ 12,315    
Gross credit losses on loans   (6,720) (9,263) (9,341)    
Gross recoveries on loans   1,825 1,652 1,573    
Replenishment of NCLs   4,895 7,611 7,768    
Net reserve builds (releases) for loans   (7,283) 7,635 364    
Net specific reserve builds (releases) for loans   (715) 676 86    
Initial allowance for credit losses on newly purchased credit-deteriorated assets during the period   0 4 0    
Other   (503) 100 18    
ACLL at end of year   16,455 24,956 12,783    
Allowance for credit losses on loans            
Collectively evaluated   15,430 23,095      
Individually evaluated   1,025 1,859      
Total allowance for credit losses on loans   16,455 24,956 12,783    
Loans, net of unearned income            
Collectively evaluated   656,265 660,974      
Individually evaluated   5,301 7,914      
Loans held at fair value   6,082 6,854      
Total   667,767 675,883      
Variable post-charge-off third-party collection costs            
Allowance for credit losses            
Allowance for credit losses on loans (ACLL) at beginning of year (443)   (443)      
ACLL at end of year (443)     (443)    
Allowance for credit losses on loans            
Total allowance for credit losses on loans (443)     (443) $ (122) $ (426)
Purchased credit deteriorated            
Allowance for credit losses on loans            
Purchased credit deteriorated   0 2      
Loans, net of unearned income            
Purchased credit deteriorated   119 141      
Corporate            
Allowance for credit losses            
Allowance for credit losses on loans (ACLL) at beginning of year 2,727 4,776 2,727 2,645    
Gross credit losses on loans   (500) (976) (435)    
Gross recoveries on loans   114 76 81    
Replenishment of NCLs   386 900 354    
Net reserve builds (releases) for loans   (2,075) 2,551 82    
Net specific reserve builds (releases) for loans   (255) 249 (6)    
Initial allowance for credit losses on newly purchased credit-deteriorated assets during the period   0 0      
Other   (31) 65 6    
ACLL at end of year   2,415 4,776 2,727    
Allowance for credit losses on loans            
Collectively evaluated   2,203 4,298      
Individually evaluated   212 478      
Total allowance for credit losses on loans   2,415 4,776 2,727    
Loans, net of unearned income            
Collectively evaluated   283,610 279,523      
Individually evaluated   1,553 3,046      
Loans held at fair value   6,070 6,840      
Total   291,233 289,409      
Corporate | Variable post-charge-off third-party collection costs            
Allowance for credit losses            
Allowance for credit losses on loans (ACLL) at beginning of year 0   0      
ACLL at end of year       0    
Allowance for credit losses on loans            
Total allowance for credit losses on loans       0    
Corporate | Purchased credit deteriorated            
Allowance for credit losses on loans            
Purchased credit deteriorated   0 0      
Loans, net of unearned income            
Purchased credit deteriorated   0 0      
Consumer            
Allowance for credit losses            
Allowance for credit losses on loans (ACLL) at beginning of year 10,056 20,180 10,056 9,670    
Gross credit losses on loans   (6,220) (8,287) (8,906)    
Gross recoveries on loans   1,711 1,576 1,492    
Replenishment of NCLs   4,509 6,711 7,414    
Net reserve builds (releases) for loans   (5,208) 5,084 282    
Net specific reserve builds (releases) for loans   (460) 427 92    
Initial allowance for credit losses on newly purchased credit-deteriorated assets during the period   0 4      
Other   (472) 35 12    
ACLL at end of year   14,040 20,180 10,056    
Allowance for credit losses on loans            
Collectively evaluated   13,227 18,797      
Individually evaluated   813 1,381      
Total allowance for credit losses on loans   14,040 20,180 10,056    
Loans, net of unearned income            
Collectively evaluated   372,655 381,451      
Individually evaluated   3,748 4,868      
Loans held at fair value   12 14      
Total   376,534 386,474      
Consumer | Variable post-charge-off third-party collection costs            
Allowance for credit losses            
Allowance for credit losses on loans (ACLL) at beginning of year (443)   (443)      
ACLL at end of year       (443)    
Allowance for credit losses on loans            
Total allowance for credit losses on loans       (443)    
Consumer | Purchased credit deteriorated            
Allowance for credit losses on loans            
Purchased credit deteriorated   0 2      
Loans, net of unearned income            
Purchased credit deteriorated   $ 119 141      
Adjustment to opening balance for CECL adoption            
Allowance for credit losses            
Allowance for credit losses on loans (ACLL) at beginning of year 4,201   4,201      
Net reserve builds (releases) for loans 4,900          
ACLL at end of year 4,100     4,201    
Allowance for credit losses on loans            
Total allowance for credit losses on loans 4,100     4,201    
Adjustment to opening balance for CECL adoption | Corporate            
Allowance for credit losses            
Allowance for credit losses on loans (ACLL) at beginning of year (816)   (816)      
ACLL at end of year       (816)    
Allowance for credit losses on loans            
Total allowance for credit losses on loans       (816)    
Adjustment to opening balance for CECL adoption | Consumer            
Allowance for credit losses            
Allowance for credit losses on loans (ACLL) at beginning of year 5,017   5,017      
ACLL at end of year       5,017    
Allowance for credit losses on loans            
Total allowance for credit losses on loans       5,017    
Adjusted balance            
Allowance for credit losses            
Allowance for credit losses on loans (ACLL) at beginning of year 16,541   16,541      
ACLL at end of year       16,541    
Allowance for credit losses on loans            
Total allowance for credit losses on loans       16,541    
Adjusted balance | Corporate            
Allowance for credit losses            
Allowance for credit losses on loans (ACLL) at beginning of year 1,911   1,911      
ACLL at end of year       1,911    
Allowance for credit losses on loans            
Total allowance for credit losses on loans       1,911    
Adjusted balance | Consumer            
Allowance for credit losses            
Allowance for credit losses on loans (ACLL) at beginning of year $ 14,630   $ 14,630      
ACLL at end of year       14,630    
Allowance for credit losses on loans            
Total allowance for credit losses on loans       $ 14,630