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OPERATING SEGMENTS
 3 Months Ended
Mar. 31, 2022
Segment Reporting [Abstract]  
OPERATING SEGMENTS OPERATING SEGMENTS
Effective January 1, 2022, Citi changed its management structure resulting in changes in its operating segments and reporting units to reflect how the CEO, who is the chief operating decision maker, intends to manage the Company, allocate resources and measure performance. Citi reorganized its management reporting into three operating segments: Institutional Clients Group (ICG), Personal Banking and Wealth Management (PBWM) and Legacy Franchises, with Corporate/Other including activities not assigned to a specific operating segment, as well as discontinued operations. The prior-period balances reflect reclassifications to conform the presentation in those periods to the current operating segment structure. Citi’s consolidated results were not impacted by the changes discussed above and remain unchanged for all periods presented.
The operating segments are determined based on how management allocates resources and measures financial performance to make business decisions, and are reflective of the types of customers served and the products and services provided.
ICG consists of Services, Markets and Banking, providing corporate, institutional and public sector clients around the world with a full range of wholesale banking products and services.
PBWM consists of U.S. Personal Banking and Global Wealth Management, providing traditional banking services and credit cards to retail and small business customers in the U.S., and financial services to the entire continuum of wealth clients—from affluent to ultra-high-net-worth—through banking, lending, mortgages, investment, custody and trust product offerings in approximately 20 countries, including the U.S., Mexico and the four wealth management centers: Singapore, Hong Kong, the UAE and London.
Legacy Franchises consists of Asia Consumer and Mexico Consumer/SBMM businesses that Citi intends to exit, and its remaining Legacy Holdings Assets.
Corporate/Other includes activities not assigned to the operating segments, including certain unallocated costs of global functions, other corporate expenses and net treasury results, offsets to certain line-item reclassifications and eliminations, and unallocated taxes, as well as discontinued operations.
The following tables present certain information regarding the Company’s continuing operations by operating segment and Corporate/Other:
Three Months Ended March 31,
In millions of dollars, except identifiable assets, average loans and average deposits in billionsICGPBWMLegacy FranchisesCorporate/OtherTotal Citi
2022202120222021202220212022202120222021
Net interest income$3,784 $3,733 $5,385 $5,165 $1,508 $1,563 $194 $45 $10,871 $10,506 
Non-interest revenue7,376 7,655 520 827 423 680 (4)(1)8,315 9,161 
Total revenues, net of interest expense$11,160 $11,388 $5,905 $5,992 $1,931 $2,243 $190 $44 $19,186 $19,667 
Operating expense6,723 5,932 3,889 3,422 2,293 1,752 260 307 13,165 11,413 
Provision for credit losses971 (1,539)(376)(557)160 44 — (3)755 (2,055)
Income (loss) from continuing operations before taxes$3,466 $6,995 $2,392 $3,127 $(522)$447 $(70)$(260)$5,266 $10,309 
Provision (benefits) for income taxes808 1,565 532 707 (137)127 (262)(67)941 2,332 
Income (loss) from continuing operations$2,658 $5,430 $1,860 $2,420 $(385)$320 $192 $(193)$4,325 $7,977 
Identifiable assets (March 31, 2022 and December 31, 2021)$1,704 $1,613 $476 $464 $122 $125 $92 $89 $2,394 $2,291 
Average loans289 281 312 303 48 82 — — 649 666 
Average deposits826 809 447 397 55 87 6 11 1,334 1,304