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GOODWILL AND INTANGIBLE ASSETS - Changes in Intangible Assets (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Mar. 31, 2022
Dec. 31, 2021
Finite and Indefinite-lived Intangible Assets    
Beginning balance $ 4,091  
Acquisitions/renewals/ divestitures 5  
Amortization (94)  
Impairments 0  
FX translation and other 0  
Ending balance 4,002 $ 4,091
Mortgage servicing rights (MSRs) 520 404
Total intangible assets 4,522 4,495
Indefinite-lived intangible assets    
Finite and Indefinite-lived Intangible Assets    
Beginning balance 183  
Acquisitions/renewals/ divestitures 0  
Amortization 0  
Impairments 0  
FX translation and other 5  
Ending balance 188 183
Purchased credit card relationships    
Finite and Indefinite-lived Intangible Assets    
Beginning balance 1,231  
Acquisitions/renewals/ divestitures 0  
Amortization (36)  
Impairments 0  
FX translation and other 0  
Ending balance 1,195 1,231
Credit card contract related intangibles    
Finite and Indefinite-lived Intangible Assets    
Beginning balance 2,540  
Acquisitions/renewals/ divestitures 0  
Amortization (38)  
Impairments 0  
FX translation and other 0  
Ending balance 2,502 2,540
Core deposit intangibles    
Finite and Indefinite-lived Intangible Assets    
Beginning balance 0  
Acquisitions/renewals/ divestitures 0  
Amortization 0  
Impairments 0  
FX translation and other 0  
Ending balance 0 0
Other customer relationships    
Finite and Indefinite-lived Intangible Assets    
Beginning balance 124  
Acquisitions/renewals/ divestitures 2  
Amortization (7)  
Impairments 0  
FX translation and other (4)  
Ending balance 115 124
Present value of future profits    
Finite and Indefinite-lived Intangible Assets    
Beginning balance 2  
Acquisitions/renewals/ divestitures 0  
Amortization 0  
Impairments 0  
FX translation and other 0  
Ending balance 2 2
Other    
Finite and Indefinite-lived Intangible Assets    
Beginning balance 11  
Acquisitions/renewals/ divestitures 3  
Amortization (13)  
Impairments 0  
FX translation and other (1)  
Ending balance $ 0 $ 11
American Airlines, Costco, The Home Depot and AT&T | Customer Concentration Risk | Intangible Assets, Excluding Mortgage Servicing Rights | Credit card contract related intangibles    
Finite and Indefinite-lived Intangible Assets    
Concentration risk, percentage 97.00% 97.00%