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GOODWILL AND INTANGIBLE ASSETS - Changes in Intangible Assets (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Finite and Indefinite-lived Intangible Assets    
Beginning balance $ 4,411  
Acquisitions/ renewals/ divestitures 63  
Amortization (360)  
Impairments (1)  
FX translation and other (22)  
Ending balance 4,091 $ 4,411
Mortgage servicing rights (MSRs) 404 336
Total intangible assets 4,495 4,747
Purchased credit card relationships    
Finite and Indefinite-lived Intangible Assets    
Beginning balance 1,419  
Acquisitions/ renewals/ divestitures (15)  
Amortization (171)  
Impairments 0  
FX translation and other (2)  
Ending balance 1,231 1,419
Credit card contract related intangibles    
Finite and Indefinite-lived Intangible Assets    
Beginning balance 2,653  
Acquisitions/ renewals/ divestitures 29  
Amortization (140)  
Impairments (1)  
FX translation and other (1)  
Ending balance 2,540 2,653
Core deposit intangibles    
Finite and Indefinite-lived Intangible Assets    
Beginning balance 1  
Acquisitions/ renewals/ divestitures 0  
Amortization (1)  
Impairments 0  
FX translation and other 0  
Ending balance 0 1
Other customer relationships    
Finite and Indefinite-lived Intangible Assets    
Beginning balance 141  
Acquisitions/ renewals/ divestitures 20  
Amortization (24)  
Impairments 0  
FX translation and other (13)  
Ending balance 124 141
Present value of future profits    
Finite and Indefinite-lived Intangible Assets    
Beginning balance 2  
Acquisitions/ renewals/ divestitures 0  
Amortization 0  
Impairments 0  
FX translation and other 0  
Ending balance 2 2
Other    
Finite and Indefinite-lived Intangible Assets    
Beginning balance 5  
Acquisitions/ renewals/ divestitures 29  
Amortization (24)  
Impairments 0  
FX translation and other 1  
Ending balance 11 5
Indefinite-lived intangible assets    
Finite and Indefinite-lived Intangible Assets    
Beginning balance 190  
Acquisitions/ renewals/ divestitures 0  
Amortization 0  
Impairments 0  
FX translation and other (7)  
Ending balance $ 183 $ 190
Intangible Assets, Excluding Mortgage Servicing Rights | Customer Concentration Risk | American Airlines, Sears, The Home Depot and Costco | Credit card contract related intangibles    
Finite and Indefinite-lived Intangible Assets    
Intangible assets, percent 97.00% 96.00%