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GOODWILL AND INTANGIBLE ASSETS - Components of Intangible Assets (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Finite and Indefinite-lived Intangible Assets      
Gross carrying amount of Intangible assets (excluding MSRs) $ 10,210 $ 10,371  
Accumulated amortization of Intangible assets (excluding MSRs) 6,119 5,960  
Net carrying amount of intangible assets (excluding MSRs) 4,091 4,411  
Gross carrying amount, Mortgage servicing rights (MSRs) 404 336  
Mortgage servicing rights (MSRs) 404 336  
Gross carrying amount of Intangible assets 10,614 10,707  
Accumulated amortization of intangible assets 6,119 5,960  
Total intangible assets 4,495 4,747  
Intangible assets amortization expense 360 419 $ 564
Finite-Lived Intangible Assets, Net, Amortization Expense, Fiscal Year Maturity [Abstract]      
Expected amortization next year 345    
Expected amortization in two years 347    
Expected amortization in three years 367    
Expected amortization in four years 371    
Expected amortization in five years 342    
Indefinite-lived intangible assets      
Finite and Indefinite-lived Intangible Assets      
Gross carrying amount of Intangible assets (excluding MSRs) 183 190  
Net carrying amount of intangible assets (excluding MSRs) 183 190  
Purchased credit card relationships      
Finite and Indefinite-lived Intangible Assets      
Gross carrying amount of Intangible assets (excluding MSRs) 5,579 5,648  
Accumulated amortization of Intangible assets (excluding MSRs) 4,348 4,229  
Net carrying amount of intangible assets (excluding MSRs) 1,231 1,419  
Credit card contract related intangibles      
Finite and Indefinite-lived Intangible Assets      
Gross carrying amount of Intangible assets (excluding MSRs) 3,912 3,929  
Accumulated amortization of Intangible assets (excluding MSRs) 1,372 1,276  
Net carrying amount of intangible assets (excluding MSRs) 2,540 2,653  
Core deposit intangibles      
Finite and Indefinite-lived Intangible Assets      
Gross carrying amount of Intangible assets (excluding MSRs) 39 45  
Accumulated amortization of Intangible assets (excluding MSRs) 39 44  
Net carrying amount of intangible assets (excluding MSRs) 0 1  
Other customer relationships      
Finite and Indefinite-lived Intangible Assets      
Gross carrying amount of Intangible assets (excluding MSRs) 429 455  
Accumulated amortization of Intangible assets (excluding MSRs) 305 314  
Net carrying amount of intangible assets (excluding MSRs) 124 141  
Present value of future profits      
Finite and Indefinite-lived Intangible Assets      
Gross carrying amount of Intangible assets (excluding MSRs) 31 32  
Accumulated amortization of Intangible assets (excluding MSRs) 29 30  
Net carrying amount of intangible assets (excluding MSRs) 2 2  
Other      
Finite and Indefinite-lived Intangible Assets      
Gross carrying amount of Intangible assets (excluding MSRs) 37 72  
Accumulated amortization of Intangible assets (excluding MSRs) 26 67  
Net carrying amount of intangible assets (excluding MSRs) $ 11 $ 5  
American Airlines, Sears, The Home Depot and Costco | Intangible Assets, Excluding Mortgage Servicing Rights | Customer Concentration Risk | Credit card contract related intangibles      
Finite and Indefinite-lived Intangible Assets      
Intangible assets, percent 97.00% 96.00%