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COMMISSIONS AND FEES; ADMINISTRATION AND OTHER FIDUCIARY FEES - Commissions and Fees Revenue (Details) - USD ($)
$ in Millions
 3 Months Ended 9 Months Ended
Sep. 30, 2021
Sep. 30, 2020
Sep. 30, 2021
Sep. 30, 2020
Commissions and fees        
Total commissions and fees $ 3,399 $ 2,753 $ 10,443 $ 8,707
Investment banking        
Commissions and fees        
Total commissions and fees 1,493 1,076 4,503 3,474
Brokerage commissions        
Commissions and fees        
Total commissions and fees 773 746 2,536 2,258
Interchange fees        
Commissions and fees        
Total commissions and fees 2,542 2,000 7,076 5,806
Card-related loan fees        
Commissions and fees        
Total commissions and fees 171 161 530 473
Card rewards and partner payments        
Commissions and fees        
Total commissions and fees (2,660) (2,146) (7,346) (6,203)
Deposit-related fees        
Commissions and fees        
Total commissions and fees 339 325 993 978
Transactional service fees        
Commissions and fees        
Total commissions and fees 281 237 823 723
Corporate finance        
Commissions and fees        
Total commissions and fees 214 77 552 372
Insurance distribution revenue        
Commissions and fees        
Total commissions and fees 117 133 365 376
Insurance premiums        
Commissions and fees        
Total commissions and fees 25 25 75 99
Loan servicing        
Commissions and fees        
Total commissions and fees 24 30 71 100
Other        
Commissions and fees        
Total commissions and fees 80 89 265 251
Overdraft fees        
Commissions and fees        
Total commissions and fees 28 23 75 74
Commissions and fees        
Commissions and fees        
Revenue not accounted for under ASC 606, revenue from contracts with customers (2,208) (1,816) (6,031) (5,044)
ICG        
Commissions and fees        
Total commissions and fees 2,862 2,245 8,633 7,171
ICG | Investment banking        
Commissions and fees        
Total commissions and fees 1,493 1,076 4,503 3,474
ICG | Brokerage commissions        
Commissions and fees        
Total commissions and fees 483 486 1,626 1,545
ICG | Interchange fees        
Commissions and fees        
Total commissions and fees 225 158 580 542
ICG | Card-related loan fees        
Commissions and fees        
Total commissions and fees 7 4 19 18
ICG | Card rewards and partner payments        
Commissions and fees        
Total commissions and fees (119) (73) (298) (292)
ICG | Deposit-related fees        
Commissions and fees        
Total commissions and fees 270 246 774 699
ICG | Transactional service fees        
Commissions and fees        
Total commissions and fees 257 217 749 659
ICG | Corporate finance        
Commissions and fees        
Total commissions and fees 214 77 552 372
ICG | Insurance distribution revenue        
Commissions and fees        
Total commissions and fees 3 4 9 9
ICG | Insurance premiums        
Commissions and fees        
Total commissions and fees 0 0 0 0
ICG | Loan servicing        
Commissions and fees        
Total commissions and fees 10 16 32 54
ICG | Other        
Commissions and fees        
Total commissions and fees 19 34 87 91
GCB        
Commissions and fees        
Total commissions and fees 534 498 1,796 1,513
GCB | Investment banking        
Commissions and fees        
Total commissions and fees 0 0 0 0
GCB | Brokerage commissions        
Commissions and fees        
Total commissions and fees 290 260 910 713
GCB | Interchange fees        
Commissions and fees        
Total commissions and fees 2,317 1,842 6,496 5,264
GCB | Card-related loan fees        
Commissions and fees        
Total commissions and fees 164 157 511 455
GCB | Card rewards and partner payments        
Commissions and fees        
Total commissions and fees (2,541) (2,073) (7,048) (5,911)
GCB | Deposit-related fees        
Commissions and fees        
Total commissions and fees 69 79 219 279
GCB | Transactional service fees        
Commissions and fees        
Total commissions and fees 24 20 74 64
GCB | Corporate finance        
Commissions and fees        
Total commissions and fees 0 0 0 0
GCB | Insurance distribution revenue        
Commissions and fees        
Total commissions and fees 114 129 356 367
GCB | Insurance premiums        
Commissions and fees        
Total commissions and fees 25 25 75 99
GCB | Loan servicing        
Commissions and fees        
Total commissions and fees 11 4 28 26
GCB | Other        
Commissions and fees        
Total commissions and fees 61 55 175 157
Corporate/Other        
Commissions and fees        
Total commissions and fees 3 10 14 23
Corporate/Other | Investment banking        
Commissions and fees        
Total commissions and fees 0 0 0 0
Corporate/Other | Brokerage commissions        
Commissions and fees        
Total commissions and fees 0 0 0 0
Corporate/Other | Interchange fees        
Commissions and fees        
Total commissions and fees 0 0 0 0
Corporate/Other | Card-related loan fees        
Commissions and fees        
Total commissions and fees 0 0 0 0
Corporate/Other | Card rewards and partner payments        
Commissions and fees        
Total commissions and fees 0 0 0 0
Corporate/Other | Deposit-related fees        
Commissions and fees        
Total commissions and fees 0 0 0 0
Corporate/Other | Transactional service fees        
Commissions and fees        
Total commissions and fees 0 0 0 0
Corporate/Other | Corporate finance        
Commissions and fees        
Total commissions and fees 0 0 0 0
Corporate/Other | Insurance distribution revenue        
Commissions and fees        
Total commissions and fees 0 0 0 0
Corporate/Other | Insurance premiums        
Commissions and fees        
Total commissions and fees 0 0 0 0
Corporate/Other | Loan servicing        
Commissions and fees        
Total commissions and fees 3 10 11 20
Corporate/Other | Other        
Commissions and fees        
Total commissions and fees $ 0 $ 0 $ 3 $ 3