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COMMISSIONS AND FEES; ADMINISTRATION AND OTHER FIDUCIARY FEES - Commissions and Fees Revenue (Details) - USD ($)
$ in Millions
 3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Commissions and fees        
Total commissions and fees $ 3,374 $ 2,933 $ 7,044 $ 5,954
Investment banking        
Commissions and fees        
Total commissions and fees 1,386 1,358 3,010 2,398
Brokerage commissions        
Commissions and fees        
Total commissions and fees 821 686 1,763 1,512
Interchange fees        
Commissions and fees        
Total commissions and fees 2,470 1,628 4,534 3,806
Card-related loan fees        
Commissions and fees        
Total commissions and fees 177 135 359 312
Card rewards and partner payments        
Commissions and fees        
Total commissions and fees (2,515) (1,815) (4,686) (4,057)
Deposit-related fees        
Commissions and fees        
Total commissions and fees 325 305 654 653
Transactional service fees        
Commissions and fees        
Total commissions and fees 277 235 542 486
Corporate finance        
Commissions and fees        
Total commissions and fees 180 149 338 295
Insurance distribution revenue        
Commissions and fees        
Total commissions and fees 113 114 248 243
Insurance premiums        
Commissions and fees        
Total commissions and fees 30 31 50 74
Loan servicing        
Commissions and fees        
Total commissions and fees 24 31 47 70
Other        
Commissions and fees        
Total commissions and fees 86 76 185 162
Overdraft fees        
Commissions and fees        
Total commissions and fees 24 20 47 51
Commissions and fees        
Commissions and fees        
Revenue not accounted for under ASC 606, revenue from contracts with customers (2,073) (1,426) (3,822) (3,228)
ICG        
Commissions and fees        
Total commissions and fees 2,743 2,526 5,771 4,926
ICG | Investment banking        
Commissions and fees        
Total commissions and fees 1,386 1,358 3,010 2,398
ICG | Brokerage commissions        
Commissions and fees        
Total commissions and fees 528 482 1,143 1,059
ICG | Interchange fees        
Commissions and fees        
Total commissions and fees 197 123 355 384
ICG | Card-related loan fees        
Commissions and fees        
Total commissions and fees 7 3 12 14
ICG | Card rewards and partner payments        
Commissions and fees        
Total commissions and fees (104) (70) (179) (219)
ICG | Deposit-related fees        
Commissions and fees        
Total commissions and fees 260 220 504 453
ICG | Transactional service fees        
Commissions and fees        
Total commissions and fees 251 215 492 442
ICG | Corporate finance        
Commissions and fees        
Total commissions and fees 180 149 338 295
ICG | Insurance distribution revenue        
Commissions and fees        
Total commissions and fees 1 1 6 5
ICG | Insurance premiums        
Commissions and fees        
Total commissions and fees 0 0 0 0
ICG | Loan servicing        
Commissions and fees        
Total commissions and fees 10 18 22 38
ICG | Other        
Commissions and fees        
Total commissions and fees 27 27 68 57
GCB        
Commissions and fees        
Total commissions and fees 624 402 1,262 1,015
GCB | Investment banking        
Commissions and fees        
Total commissions and fees 0 0 0 0
GCB | Brokerage commissions        
Commissions and fees        
Total commissions and fees 293 204 620 453
GCB | Interchange fees        
Commissions and fees        
Total commissions and fees 2,273 1,505 4,179 3,422
GCB | Card-related loan fees        
Commissions and fees        
Total commissions and fees 170 132 347 298
GCB | Card rewards and partner payments        
Commissions and fees        
Total commissions and fees (2,411) (1,745) (4,507) (3,838)
GCB | Deposit-related fees        
Commissions and fees        
Total commissions and fees 65 85 150 200
GCB | Transactional service fees        
Commissions and fees        
Total commissions and fees 26 20 50 44
GCB | Corporate finance        
Commissions and fees        
Total commissions and fees 0 0 0 0
GCB | Insurance distribution revenue        
Commissions and fees        
Total commissions and fees 112 113 242 238
GCB | Insurance premiums        
Commissions and fees        
Total commissions and fees 30 31 50 74
GCB | Loan servicing        
Commissions and fees        
Total commissions and fees 10 11 17 22
GCB | Other        
Commissions and fees        
Total commissions and fees 56 46 114 102
Corporate/Other        
Commissions and fees        
Total commissions and fees 7 5 11 13
Corporate/Other | Investment banking        
Commissions and fees        
Total commissions and fees 0 0 0 0
Corporate/Other | Brokerage commissions        
Commissions and fees        
Total commissions and fees 0 0 0 0
Corporate/Other | Interchange fees        
Commissions and fees        
Total commissions and fees 0 0 0 0
Corporate/Other | Card-related loan fees        
Commissions and fees        
Total commissions and fees 0 0 0 0
Corporate/Other | Card rewards and partner payments        
Commissions and fees        
Total commissions and fees 0 0 0 0
Corporate/Other | Deposit-related fees        
Commissions and fees        
Total commissions and fees 0 0 0 0
Corporate/Other | Transactional service fees        
Commissions and fees        
Total commissions and fees 0 0 0 0
Corporate/Other | Corporate finance        
Commissions and fees        
Total commissions and fees 0 0 0 0
Corporate/Other | Insurance distribution revenue        
Commissions and fees        
Total commissions and fees 0 0 0 0
Corporate/Other | Insurance premiums        
Commissions and fees        
Total commissions and fees 0 0 0 0
Corporate/Other | Loan servicing        
Commissions and fees        
Total commissions and fees 4 2 8 10
Corporate/Other | Other        
Commissions and fees        
Total commissions and fees $ 3 $ 3 $ 3 $ 3