XML 89 R54.htm IDEA: XBRL DOCUMENT v3.20.4
GOODWILL AND INTANGIBLE ASSETS (Tables)
 12 Months Ended
Dec. 31, 2020
Goodwill and Intangible Assets Disclosure [Abstract]  
Schedule of goodwill
The changes in Goodwill by segment were as follows:
In millions of dollarsGlobal Consumer BankingInstitutional Clients GroupCorporate/OtherTotal
Balance at December 31, 2017$12,128 $10,112 $16 $22,256 
Foreign exchange translation$(41)$(153)$— $(194)
Divestitures(1)
— — (16)(16)
Balance at December 31, 2018$12,087 $9,959 $— $22,046 
Foreign exchange translation$15 $65 $— $80 
Balance at December 31, 2019$12,102 $10,024 $— $22,126 
Foreign exchange translation$40 $(4)$— $36 
Balance at December 31, 2020$12,142 $10,020 $— $22,162 

(1)    Primarily related to the sale of consumer operations in Colombia in 2018.
Components of intangible assets, finite-lived
The components of intangible assets were as follows:
 December 31, 2020December 31, 2019
In millions of dollarsGross
carrying
amount		Accumulated
amortization		Net
carrying
amount		Gross
carrying
amount		Accumulated
amortization		Net
carrying
amount
Purchased credit card relationships$5,648 $4,229 $1,419 $5,676 $4,059 $1,617 
Credit card contract-related intangibles(1)
3,929 1,276 2,653 5,393 3,069 2,324 
Core deposit intangibles45 44 1 434 433 1 
Other customer relationships455 314 141 424 275 149 
Present value of future profits32 30 2 34 31 3 
Indefinite-lived intangible assets190 — 190 228 — 228 
Other72 67 5 82 77 5 
Intangible assets (excluding MSRs)$10,371 $5,960 $4,411 $12,271 $7,944 $4,327 
Mortgage servicing rights (MSRs)(2)
336 — 336 495 — 495 
Total intangible assets$10,707 $5,960 $4,747 $12,766 $7,944 $4,822 
(1)Primarily reflects contract-related intangibles associated with the American Airlines, The Home Depot, Costco and AT&T credit card program agreements, which represented 96% of the aggregate net carrying amount as of December 31, 2020.
(2)For additional information on Citi’s MSRs, see Note 21 to the Consolidated Financial Statements.
Components of intangible assets, indefinite-lived
The components of intangible assets were as follows:
 December 31, 2020December 31, 2019
In millions of dollarsGross
carrying
amount		Accumulated
amortization		Net
carrying
amount		Gross
carrying
amount		Accumulated
amortization		Net
carrying
amount
Purchased credit card relationships$5,648 $4,229 $1,419 $5,676 $4,059 $1,617 
Credit card contract-related intangibles(1)
3,929 1,276 2,653 5,393 3,069 2,324 
Core deposit intangibles45 44 1 434 433 1 
Other customer relationships455 314 141 424 275 149 
Present value of future profits32 30 2 34 31 3 
Indefinite-lived intangible assets190 — 190 228 — 228 
Other72 67 5 82 77 5 
Intangible assets (excluding MSRs)$10,371 $5,960 $4,411 $12,271 $7,944 $4,327 
Mortgage servicing rights (MSRs)(2)
336 — 336 495 — 495 
Total intangible assets$10,707 $5,960 $4,747 $12,766 $7,944 $4,822 
(1)Primarily reflects contract-related intangibles associated with the American Airlines, The Home Depot, Costco and AT&T credit card program agreements, which represented 96% of the aggregate net carrying amount as of December 31, 2020.
(2)For additional information on Citi’s MSRs, see Note 21 to the Consolidated Financial Statements.
Changes in intangible assets The changes in intangible assets were as follows:
Net carrying
amount at		Acquisitions/Net carrying
amount at
In millions of dollarsDecember 31, 2019renewals/ divestituresAmortizationImpairmentsFX translation and otherDecember 31,
2020
Purchased credit card relationships(1)
$1,617 $11 $(200)$(10)$1 $1,419 
Credit card contract-related intangibles(2)
2,324 509 (183)— 3 2,653 
Core deposit intangibles1 — — — — 1 
Other customer relationships149 — (24)— 16 141 
Present value of future profits3 — — — (1)2 
Indefinite-lived intangible assets228 — — (28)(10)190 
Other5 7 (12)— 5 5 
Intangible assets (excluding MSRs)$4,327 $527 $(419)$(38)$14 $4,411 
Mortgage servicing rights (MSRs)(3)
495 336 
Total intangible assets$4,822 $4,747 
(1)Reflects intangibles for the value of cardholder relationships, which are discrete from partner contract-related intangibles and include credit card accounts primarily in the Costco, Macy’s and Sears portfolios.
(2)Primarily reflects contract-related intangibles associated with the American Airlines, The Home Depot, Costco and AT&T credit card program agreements, which represent 96% of the aggregate net carrying amount at December 31, 2020 and 2019. During 2020, Citi renewed its contract with American Airlines.
(3)For additional information on Citi’s MSRs, including the rollforward from 2019 to 2020, see Note 21 to the Consolidated Financial Statements.