BUSINESS SEGMENTS (Tables)

12 Months Ended

Dec. 31, 2020

Information regarding the Company's operations by segment

The following table presents certain information regarding the Company’s continuing operations by reportable segment:


	Revenues, net of interest expense(1)						Provision (benefits) for income taxes						Income (loss) from continuing operations(2)						Identifiable assets
In millions of dollars, except identifiable assets in billions	2020		2019		2018		2020		2019		2018		2020		2019		2018		2020		2019
Global Consumer Banking	$	29,991	$	32,971	$	32,339	$	212	$	1,746	$	1,689	$	874	$	5,702	$	5,309	$	434	$	407
Institutional Clients Group	44,253		39,301		38,325		3,373		3,570		3,756		11,798		12,944		12,574		1,730		1,447
Corporate/Other	54		2,014		2,190		(1,060)		(886)		(88)		(1,565)		825		205		96		97
Total	$	74,298	$	74,286	$	72,854	$	2,525	$	4,430	$	5,357	$	11,107	$	19,471	$	18,088	$	2,260	$	1,951

(1) Includes total revenues, net of interest expense (excluding Corporate/Other), in North America of $36.3 billion, $33.9 billion and $33.4 billion; in EMEA of $12.8 billion, $12.0 billion and $11.8 billion; in Latin America of $9.2 billion, $10.4 billion and $10.3 billion; and in Asia of $15.9 billion, $16.0 billion and $15.3 billion in 2020, 2019 and 2018, respectively. These regional numbers exclude Corporate/Other, which largely operates within the U.S.

(2) Includes pretax provisions for credit losses and for benefits and claims in the GCB results of $11.7 billion, $7.9 billion and $7.6 billion; in the ICG results of $5.6 billion, $0.6 billion and $0.2 billion; and in the Corporate/Other results of $0.2 billion, $(0.1) billion and $(0.2) billion in 2020, 2019 and 2018, respectively.