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GOODWILL AND INTANGIBLE ASSETS - Components of Intangible Assets (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Finite and Indefinite-lived Intangible Assets      
Gross carrying amount of Intangible assets (excluding MSRs) $ 10,371 $ 12,271  
Accumulated amortization of Intangible assets (excluding MSRs) 5,960 7,944  
Net carrying amount of intangible assets (excluding MSRs) 4,411 4,327  
Gross carrying amount, Mortgage servicing rights (MSRs) 336 495  
Mortgage servicing rights (MSRs) 336 495  
Gross carrying amount of Intangible assets 10,707 12,766  
Accumulated amortization of intangible assets 5,960 7,944  
Total intangible assets 4,747 4,822  
Intangible assets amortization expense 419 564 $ 557
Finite-Lived Intangible Assets, Net, Amortization Expense, Fiscal Year Maturity [Abstract]      
2021 364    
2022 350    
2023 351    
2024 365    
2025 370    
Indefinite-lived intangible assets      
Finite and Indefinite-lived Intangible Assets      
Gross carrying amount of Intangible assets (excluding MSRs) 190 228  
Accumulated amortization of Intangible assets (excluding MSRs) 0 0  
Net carrying amount of intangible assets (excluding MSRs) 190 228  
Purchased credit card relationships      
Finite and Indefinite-lived Intangible Assets      
Gross carrying amount of Intangible assets (excluding MSRs) 5,648 5,676  
Accumulated amortization of Intangible assets (excluding MSRs) 4,229 4,059  
Net carrying amount of intangible assets (excluding MSRs) 1,419 1,617  
Credit card contract related intangibles      
Finite and Indefinite-lived Intangible Assets      
Gross carrying amount of Intangible assets (excluding MSRs) 3,929 5,393  
Accumulated amortization of Intangible assets (excluding MSRs) 1,276 3,069  
Net carrying amount of intangible assets (excluding MSRs) 2,653 2,324  
Core deposit intangibles      
Finite and Indefinite-lived Intangible Assets      
Gross carrying amount of Intangible assets (excluding MSRs) 45 434  
Accumulated amortization of Intangible assets (excluding MSRs) 44 433  
Net carrying amount of intangible assets (excluding MSRs) 1 1  
Other customer relationships      
Finite and Indefinite-lived Intangible Assets      
Gross carrying amount of Intangible assets (excluding MSRs) 455 424  
Accumulated amortization of Intangible assets (excluding MSRs) 314 275  
Net carrying amount of intangible assets (excluding MSRs) 141 149  
Present value of future profits      
Finite and Indefinite-lived Intangible Assets      
Gross carrying amount of Intangible assets (excluding MSRs) 32 34  
Accumulated amortization of Intangible assets (excluding MSRs) 30 31  
Net carrying amount of intangible assets (excluding MSRs) 2 3  
Other      
Finite and Indefinite-lived Intangible Assets      
Gross carrying amount of Intangible assets (excluding MSRs) 72 82  
Accumulated amortization of Intangible assets (excluding MSRs) 67 77  
Net carrying amount of intangible assets (excluding MSRs) $ 5 $ 5  
American Airlines, Sears, The Home Depot and Costco | Intangible Assets, Excluding Mortgage Servicing Rights | Customer Concentration Risk | Credit card contract related intangibles      
Finite and Indefinite-lived Intangible Assets      
Intangible assets, percent 96.00% 96.00%