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LOANS - Impaired Consumer Loans (Details) - Consumer
$ in Millions
3 Months Ended 9 Months Ended 12 Months Ended
Sep. 30, 2020
USD ($)
Q
Sep. 30, 2019
USD ($)
Sep. 30, 2020
USD ($)
Q
Sep. 30, 2019
USD ($)
Sep. 30, 2020
USD ($)
Q
Dec. 31, 2019
USD ($)
Q
Financing receivable impaired            
Recorded investment $ 4,525   $ 4,525   $ 4,525 $ 4,608
Unpaid principal balance 4,955   4,955   4,955 5,405
Related specific allowance 1,264   1,264   1,264 1,190
Average carrying value         $ 4,530 $ 5,135
Interest income recognized $ 63 $ 47 $ 181 $ 149    
Number of quarters used to calculate the average recorded investment balance | Q 4   4   4 4
Residential first mortgages            
Financing receivable impaired            
Recorded investment $ 1,650   $ 1,650   $ 1,650 $ 1,666
Unpaid principal balance 1,824   1,824   1,824 1,838
Related specific allowance 146   146   146 161
Average carrying value         1,631 1,925
Interest income recognized 16 16 44 51    
Impaired financing receivable without specific allowance 208   208   208 405
Home equity loans            
Financing receivable impaired            
Recorded investment 502   502   502 592
Unpaid principal balance 684   684   684 824
Related specific allowance 72   72   72 123
Average carrying value         556 637
Interest income recognized 3 2 10 6    
Impaired financing receivable without specific allowance 157   157   157 212
Credit cards            
Financing receivable impaired            
Recorded investment 1,924   1,924   1,924 1,931
Unpaid principal balance 1,996   1,996   1,996 2,288
Related specific allowance 860   860   860 771
Average carrying value         1,913 1,890
Interest income recognized 26 25 77 77    
Personal, small business and other            
Financing receivable impaired            
Recorded investment 449   449   449 419
Unpaid principal balance 451   451   451 455
Related specific allowance 186   186   186 135
Average carrying value         $ 430 $ 683
Interest income recognized $ 18 $ 4 $ 50 $ 15