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LOANS (Tables)
6 Months Ended
Jun. 30, 2020
Consumer  
Financing Receivable, Credit Quality Indicator [Line Items]  
Schedule of loan delinquency and non-accrual details
Consumer Loans, Delinquencies and Non-Accrual Status at June 30, 2020
In millions of dollars
Total
current(1)(2)
30–89 days
past
 due(3)(4)
≥ 90 days
past
 due(3)(4)
Past due
government
guaranteed(5)
Total loansNon-accrual loans for which there are no loan loss reservesNon-accrual loans for which there are loan loss reservesTotal
non-accrual
90 days 
past due
and accruing
In North America offices(6)
        
Residential first mortgages(7)
$46,923  $541  $258  $445  $48,167  $115  $409  $524  $282  
Home equity loans(8)(9)
8,197  122  205  —  8,524  84  303  387  —  
Credit cards125,232  1,205  1,595  —  128,032  —  —  —  1,595  
Personal, small business and other4,807  38  14  —  4,859   15  17  —  
Total$185,159  $1,906  $2,072  $445  $189,582  $201  $727  $928  $1,877  
In offices outside North America(6)
      
Residential first mortgages(7)
$36,351  $210  $184  $—  $36,745  $—  $419  $419  $—  
Credit cards20,212  380  374  —  20,966   265  270  272  
Personal, small business and other33,421  268  131  —  33,820   211  212  —  
Total$89,984  $858  $689  $—  $91,531  $ $895  $901  $272  
Total Citigroup(10)
$275,143  $2,764  $2,761  $445  $281,113  $207  $1,622  $1,829  $2,149  
(1)Loans less than 30 days past due are presented as current.
(2)Includes $16 million of residential first mortgages recorded at fair value.
(3)Excludes loans guaranteed by U.S. government-sponsored agencies.
(4)Loans modified under Citi’s consumer relief programs continue to be reported in the same delinquency bucket they were in at the time of modification, and thus almost all would not be reported as 30-89 or 90+ days past due for the duration of the programs (which have various durations, and certain of which may be renewed by the customer).
(5)Consists of residential first mortgages that are guaranteed by U.S. government-sponsored agencies that are 30–89 days past due of $0.1 billion and 90 days or more past due of $0.3 billion.
(6)North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.
(7)Includes approximately $0.1 billion of residential first mortgage loans in process of foreclosure.
(8)Includes approximately $0.1 billion of home equity loans in process of foreclosure.
(9)Fixed-rate home equity loans and loans extended under home equity lines of credit, which are typically in junior lien positions.
(10)Consumer loans are net of unearned income of $734 million. Unearned income on consumer loans primarily represents unamortized origination fees and costs, premiums and discounts.
Interest Income Recognized for Non-Accrual Consumer Loans
Interest income
In millions of dollarsThree Months Ended June 30, 2020Six Months Ended June 30, 2020
In North America offices(1)
Residential first mortgages$ $ 
Home equity loans  
Credit cards—  —  
Personal, small business and other—  —  
Total$ $11  
In offices outside North America(1)
Residential first mortgages$—  $—  
Credit cards—  —  
Personal, small business and other—  —  
Total$—  $—  
Total Citigroup$ $11  

(1)North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.

Consumer Loan, Delinquencies and Non-Accrual Status at December 31, 2019
In millions of dollars
Total
current(1)(2)
30–89 days
past due(3)
≥ 90 days
past due(3)
Past due
government
guaranteed(4)
Total
loans(2)
Total
non-accrual
90 days 
past due
and accruing
In North America offices(5)
       
Residential first mortgages(6)
$45,942  $411  $221  $434  $47,008  $479  $288  
Home equity loans(7)(8)
8,860  174  189  —  9,223  405  —  
Credit cards145,477  1,759  1,927  —  149,163  —  1,927  
Personal, small business and other3,641  44  14  —  3,699  21  —  
Total$203,920  $2,388  $2,351  $434  $209,093  $905  $2,215  
In offices outside North America(5)
       
Residential first mortgages(6)
$37,316  $210  $160  $—  $37,686  $421  $—  
Credit cards25,111  426  372  —  25,909  310  242  
Personal, small business and other36,456  272  132  —  36,860  180  —  
Total$98,883  $908  $664  $—  $100,455  $911  $242  
Total Citigroup(9)
$302,803  $3,296  $3,015  $434  $309,548  $1,816  $2,457  
(1)Loans less than 30 days past due are presented as current.
(2)Includes $18 million of residential first mortgages recorded at fair value.
(3)Excludes loans guaranteed by U.S. government-sponsored agencies.
(4)Consists of residential first mortgages that are guaranteed by U.S. government-sponsored agencies that are 30–89 days past due of $0.1 billion and 90 days or more past due of $0.3 billion.
(5)North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.
(6)Includes approximately $0.1 billion of residential first mortgage loans in process of foreclosure.
(7)Includes approximately $0.1 billion of home equity loans in process of foreclosure.
(8)Fixed-rate home equity loans and loans extended under home equity lines of credit, which are typically in junior lien positions.
(9)Consumer loans are net of unearned income of $783 million. Unearned income on consumer loans primarily represents unamortized origination fees and costs, premiums and discounts.
Schedule of loans credit quality indicators
The following tables provide details on the Fair Isaac Corporation (FICO) scores for Citi’s U.S. consumer loan portfolio based on end-of-period receivables by year of origination. FICO scores are updated monthly for substantially all of the portfolio or, otherwise, on a quarterly basis for the remaining portfolio.
FICO score distribution in U.S. portfolio(1)
June 30, 2020
In millions of dollarsLess than
680
680 to 760Greater
than 760
FICO not availableTotal loans
Residential first mortgages
2020$65  $1,593  $4,261  
2019205  2,384  6,316  
2018294  784  1,619  
2017344  973  2,311  
2016390  1,523  4,791  
Prior2,130  4,629  11,968  
Total residential first mortgages$3,428  $11,886  $31,266  $1,587  $48,167  
Credit cards(2)
$28,942  $52,825  $43,745  $1,984  $127,496  
Home equity loans (pre-reset)337  1,053  1,738  
Home equity loans (post-reset)1,435  1,937  1,826  
Total home equity loans$1,772  $2,990  $3,564  $198  $8,524  
Installment and other
   2020$18  $42  $55  
   2019113  143  164  
   2018125  114  106  
   201743  41  43  
   201621  18  16  
   Prior264  425  547  
Personal, small business and other$584  $783  $931  $2,561  $4,859  
Total$34,726  $68,484  $79,506  $6,330  $189,046  

(1)The FICO bands in the tables are consistent with general industry peer presentations.
(2)Excludes $536 million of balances related to Canada.
FICO Score Distribution in U.S. Portfolio
FICO score distribution in U.S. portfolio(1)
December 31, 2019

In millions of dollars
Less than
680
680 to 760Greater
than 760
FICO not availableTotal loans
Residential first mortgages $3,608  $13,264  $28,442  $1,694  $47,008  
Credit cards (2)
33,290  59,536  52,935  2,773  148,534  
Home equity loans1,901  3,530  3,732  60  9,223  
Personal, small business and other564  907  1,473  755  3,699  
Total$39,363  $77,237  $86,582  $5,282  $208,464  

(1)The FICO bands in the tables are consistent with general industry peer presentations.
(2) Excludes $629 million of balances related to Canada.
The following tables provide details on the LTV ratios for Citi’s U.S. consumer mortgage portfolios by year of origination. LTV ratios are updated monthly using the most recent Core Logic Home Price Index data available for substantially all of the portfolio applied at the Metropolitan Statistical Area level, if available, or the state level if not. The remainder of the portfolio is updated in a similar manner using the Federal Housing Finance Agency indices.
LTV distribution in U.S. portfolioJune 30, 2020
In millions of dollarsLess than or
equal to 80%
> 80% but less
than or equal to
100%
Greater
than
100%
LTV not availableTotal
Residential first mortgages
   2020$5,362  $560  $—  
   20198,309  599   
   20182,080  598  26  
   20173,206  420   
   20166,570  141   
   Prior18,621  129  22  
Total residential first mortgages$44,148  $2,447  $62  $1,510  $48,167  
Home equity loans (pre-reset)$3,061  $39  $12  
Home equity loans (post-reset)4,404  601  169  
Total home equity loans$7,465  $640  $181  $238  $8,524  
Total$51,613  $3,087  $243  $1,748  $56,691  
LTV distribution in U.S. portfolioDecember 31, 2019
In millions of dollarsLess than or
equal to 80%
> 80% but less
than or equal to
100%
Greater
than
100%
LTV not availableTotal
Residential first mortgages$41,993  $3,313  $98  $1,604  $47,008  
Home equity loans8,101  829  237  56  9,223  
Total$50,094  $4,142  $335  $1,660  $56,231  
Schedule of impaired loans
The following tables present information about impaired consumer loans and interest income recognized on impaired consumer loans:
Three Months Ended 
 
June 30,
Six Months Ended 
 
June 30,
 Balance at June 30, 20202020201920202019
In millions of dollars
Recorded
investment(1)(2)
Unpaid
principal balance
Related
specific allowance(3)
Average
carrying value(4)
Interest income
recognized(5)
Interest income
recognized(5)
Interest income
recognized(5)
Interest income
recognized(5)
Mortgage and real estate      
Residential first mortgages$1,624  $1,798  $152  $1,700  $15  $18  $29  $35  
Home equity loans556  762  61  588      
Credit cards1,884  1,917  887  1,906  25  26  51  52  
Personal, small business and other442  477  147  518  16   32  11  
Total$4,506  $4,954  $1,247  $4,712  $60  $52  $119  $102  
(1)Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount and direct write-downs and includes accrued interest only on credit card loans.
(2) $212 million of residential first mortgages and $166 million of home equity loans do not have a specific allowance.
(3) Included in the Allowance for credit losses on loans.
(4) Average carrying value represents the average recorded investment ending balance for the last four quarters and does not include the related specific allowance.
(5) Includes amounts recognized on both an accrual and cash basis.

 Balance at December 31, 2019
In millions of dollars
Recorded
investment(1)(2)
Unpaid
principal balance
Related
specific allowance(3)
Average
carrying value(4)
Mortgage and real estate    
Residential first mortgages$1,666  $1,838  $161  $1,925  
Home equity loans592  824  123  637  
Credit cards1,931  2,288  771  1,890  
Personal, small business and other419  455  135  683  
Total$4,608  $5,405  $1,190  $5,135  
(1)Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount and direct write-downs and includes accrued interest only on credit card loans.
(2)$405 million of residential first mortgages and $212 million of home equity loans do not have a specific allowance.
(3)Included in the Allowance for credit losses on loans.
(4)Average carrying value represents the average recorded investment ending balance for the last four quarters and does not include the related specific allowance.
Schedule of troubled debt restructurings
Consumer Troubled Debt Restructurings(1)
 For the Three Months Ended June 30, 2020
In millions of dollars, except number of loans modifiedNumber of
loans modified
Post-
modification
recorded
investment(2)(3)
Deferred
principal(4)
Contingent
principal
forgiveness(5)
Principal
forgiveness(6)
Average
interest rate
reduction
North America      
Residential first mortgages298  $51  $—  $—  $—  — %
Home equity loans83   —  —  —  —  
Credit cards50,891  220  —  —  —  17  
Personal, small business and other343   —  —  —   
Total(7)
51,615  $282  $—  $—  $—  
International
Residential first mortgages642  $44  $—  $—  $—  %
Credit cards21,276  94  —  —   16  
Personal, small business and other11,284  77  —  —   10  
Total(7)
33,202  $215  $—  $—  $ 

 For the Three Months Ended June 30, 2019
In millions of dollars, except number of loans modifiedNumber of
loans modified
Post-
modification
recorded
investment(2)(8)
Deferred
principal(4)
Contingent
principal
forgiveness(5)
Principal
forgiveness(6)
Average
interest rate
reduction
North America      
Residential first mortgages137  $21  $—  $—  $—  — %
Home equity loans188  22   —  —   
Credit cards63,281  273  —  —  —  17  
Personal, small business and other347   —  —  —   
Total(7)
63,953  $320  $ $—  $—   
International      
Residential first mortgages638  $17  $—  $—  $—  — %
Credit cards18,453  73  —  —   16  
Personal, small business and other7,154  49  —  —    
Total(7)
26,245  $139  $—  $—  $  

(1)The above tables do not include loan modifications that meet the TDR relief criteria in the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) or the interagency guidance.
(2)Post-modification balances include past-due amounts that are capitalized at the modification date.
(3)Post-modification balances in North America include $3 million of residential first mortgages and $1 million of home equity loans to borrowers who have gone through Chapter 7 bankruptcy in the three months ended June 30, 2020. These amounts include $2 million of residential first mortgages and $1 million of home equity loans that were newly classified as TDRs in the three months ended June 30, 2020, based on previously received OCC guidance.
(4)Represents portion of contractual loan principal that is non-interest bearing, but still due from the borrower. Such deferred principal is charged off at the time of permanent modification to the extent that the related loan balance exceeds the underlying collateral value.
(5)Represents portion of contractual loan principal that is non-interest bearing and, depending upon borrower performance, eligible for forgiveness.
(6)Represents portion of contractual loan principal that was forgiven at the time of permanent modification.
(7) The above tables reflect activity for restructured loans that were considered TDRs as of the end of the reporting period.
(8) Post-modification balances in North America include $5 million of residential first mortgages and $2 million of home equity loans to borrowers who have gone through Chapter 7 bankruptcy in the three months ended June 30, 2019. These amounts include $3 million of residential first mortgages and $1 million of home equity loans that were newly classified as TDRs in the three months ended June 30, 2019, based on previously received OCC guidance.
Consumer Troubled Debt Restructurings(1)
 For the Six Months Ended June 30, 2020
In millions of dollars, except number of loans modifiedNumber of
loans modified
Post-
modification
recorded
investment(2)(3)
Deferred
principal(4)
Contingent
principal
forgiveness(5)
Principal
forgiveness(6)
Average
interest rate
reduction
North America      
Residential first mortgages575  $95  $—  $—  $—  — %
Home equity loans165  16  —  —  —   
Credit cards118,173  525  —  —  —   
Personal, small business and other776   —  —  —   
Total(7)
119,689  $643  $—  $—  $—  
International
Residential first mortgages1,178  $58  $—  $—  $—  %
Credit cards40,591  167  —  —   16  
Personal, small business and other18,938  128  —  —   10  
Total(7)
60,707  $353  $—  $—  $ 

 For the Six Months Ended June 30, 2019
In millions of dollars, except number of loans modifiedNumber of
loans modified
Post-
modification
recorded
investment(2)(8)
Deferred
principal(4)
Contingent
principal
forgiveness(5)
Principal
forgiveness(6)
Average
interest rate
reduction
North America      
Residential first mortgages630  $95  $—  $—  $—  — %
Home equity loans394  42   —  —   
Credit cards135,528  578  —  —  —  17  
Personal, small business and other703   —  —  —   
Total(7)
137,255  $722  $ $—  $—   
International      
Residential first mortgages1,363  $37  $—  $—  $—  — %
Credit cards36,946  148  —  —   16  
Personal, small business and other14,798  99  —  —    
Total(7)
53,107  $284  $—  $—  $  

(1)The above tables do not include loan modifications that meet the TDR relief criteria in the CARES Act or the interagency guidance.
(2)Post-modification balances include past-due amounts that are capitalized at the modification date.
(3)Post-modification balances in North America include $7 million of residential first mortgages and $2 million of home equity loans to borrowers who have gone through Chapter 7 bankruptcy in the six months ended June 30, 2020. These amounts include $5 million of residential first mortgages and $1 million of home equity loans that were newly classified as TDRs in the six months ended June 30, 2020, based on previously received OCC guidance.
(4)Represents portion of contractual loan principal that is non-interest bearing, but still due from the borrower. Such deferred principal is charged off at the time of permanent modification to the extent that the related loan balance exceeds the underlying collateral value.
(5)Represents portion of contractual loan principal that is non-interest bearing and, depending upon borrower performance, eligible for forgiveness.
(6)Represents portion of contractual loan principal that was forgiven at the time of permanent modification.
(7) The above tables reflect activity for restructured loans that were considered TDRs as of the end of the reporting period.
(8) Post-modification balances in North America include $12 million of residential first mortgages and $4 million of home equity loans to borrowers who have gone through Chapter 7 bankruptcy in the six months ended June 30, 2019. These amounts include $7 million of residential first mortgages and $3 million of home equity loans that were newly classified as TDRs in the six months ended June 30, 2019, based on previously received OCC guidance.
Schedule of troubled debt restructuring loans that defaulted
The following table presents consumer TDRs that defaulted for which the payment default occurred within one year of a permanent modification. Default is defined as 60 days past due, except for classifiably managed commercial banking loans, where default is defined as 90 days past due.
Three Months Ended June 30,Six Months Ended June 30,
In millions of dollars2020201920202019
North America
Residential first mortgages$21  $26  $35  $50  
Home equity loans    
Credit cards47  73  137  144  
Personal, small business and other    
Total$73  $104  $181  $203  
International
Residential first mortgages$ $ $11  $ 
Credit cards38  36  71  75  
Personal, small business and other18  20  35  38  
Total$61  $60  $117  $120  

Purchased Credit Deteriorated Assets
Three Months Ended June 30, 2020
In millions of dollarsCredit
cards
Mortgages(1)
Installment and other
Purchase price $—  $ $—  
Allowance for credit losses at acquisition date—  —  —  
Discount or premium attributable to non-credit factors—  —  —  
Par value (amortized cost basis)$—  $ $—  


(1) Includes loans sold to agencies that were bought back at par due to repurchase agreements.
Corporate  
Financing Receivable, Credit Quality Indicator [Line Items]  
Schedule of loan delinquency and non-accrual details
Corporate Loan Delinquencies and Non-Accrual Details at June 30, 2020
In millions of dollars
30–89 days
past due
and accruing(1)
≥ 90 days
past due and
accruing(1)
Total past due
and accruing
Total
non-accrual(2)
Total
current(3)
Total
loans(4)
Commercial and industrial$971  $108  $1,079  $3,202  $178,084  $182,365  
Financial institutions1,031  67  1,098  244  85,884  87,226  
Mortgage and real estate986  221  1,207  455  66,484  68,146  
Lease financing—    36  896  935  
Other143  30  173  79  59,472  59,724  
Loans at fair value5,783  
Total$3,131  $429  $3,560  $4,016  $390,820  $404,179  

Corporate Loan Delinquencies and Non-Accrual Details at December 31, 2019
In millions of dollars
30–89 days
past due
and accruing(1)
≥ 90 days
past due and
accruing(1)
Total past due
and accruing
Total
non-accrual(2)
Total
current(3)
Total
loans(4)
Commercial and industrial$676  $93  $769  $1,828  $164,249  $166,846  
Financial institutions791   794  50  91,008  91,852  
Mortgage and real estate534   538  188  62,425  63,151  
Lease financing58   67  41  1,277  1,385  
Other190  22  212  81  62,341  62,634  
Loans at fair value4,067  
Total$2,249  $131  $2,380  $2,188  $381,300  $389,935  
(1)Corporate loans that are 90 days past due are generally classified as non-accrual. Corporate loans are considered past due when principal or interest is contractually due but unpaid.
(2)Non-accrual loans generally include those loans that are 90 days or more past due or those loans for which Citi believes, based on actual experience and a forward-looking assessment of the collectability of the loan in full, that the payment of interest and/or principal is doubtful.
(3)Loans less than 30 days past due are presented as current.
(4)Total loans include loans at fair value, which are not included in the various delinquency columns.
Schedule of loans credit quality indicators
Corporate Loans Credit Quality Indicators
 
Recorded investment in loans(1)
Term loans by year of origination
Revolving line
of credit arrangements(2)
Totals as of
In millions of dollars20202019201820172016PriorJune 30,
2020
December 31,
2019
Investment grade(3)
  
Commercial and industrial(4)
$35,627  $9,480  $7,242  $5,035  $2,233  $10,162  $36,478  $106,257  $110,797  
Financial institutions(4)
8,131  5,359  4,125  1,626  1,458  4,941  47,425  73,065  80,533  
Mortgage and real estate3,614  6,267  5,622  3,207  1,436  3,017  3,086  26,249  27,571  
Other(5)
6,782  3,597  5,219  1,312  706  5,845  29,753  53,214  58,155  
Total investment grade$54,154  $24,703  $22,208  $11,180  $5,833  $23,965  $116,742  $258,785  $277,056  
Non-investment grade(3)
  
Accrual  
Commercial and industrial(4)
$18,097  $7,045  $5,922  $3,431  $1,061  $6,022  $31,045  $72,623  $54,220  
Financial institutions(4)
7,189  1,343  742  337  39  1,562  2,705  13,917  11,269  
Mortgage and real estate1,217  1,193  2,031  1,025  512  941  920  7,839  3,811  
Other(5)
1,179  1,567  603  160  197  783  2,840  7,329  5,734  
Non-accrual 
Commercial and industrial(4)
207  108  54  181  72  343  2,237  3,202  1,828  
Financial institutions—  —  —  —  —  26  218  244  50  
Mortgage and real estate   10   52  379  455  188  
Other(5)
13   —  15  —  42  37  115  122  
Total non-investment grade$27,904  $11,268  $9,354  $5,159  $1,887  $9,771  $40,381  $105,724  $77,222  
Non-rated private bank loans managed on a delinquency basis(3)(6)
$4,461  $7,597  $3,822  $4,171  $4,604  $9,232  $—  $33,887  $31,590  
Loans at fair value(7)
5,783  4,067  
Corporate loans, net of unearned income$86,519  $43,568  $35,384  $20,510  $12,324  $42,968  $157,123  $404,179  $389,935  
(1)Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount, less any direct write-downs.
(2)There were no significant revolving line of credit arrangements that converted to term loans during the quarter.
(3)Held-for-investment loans are accounted for on an amortized cost basis.
(4)Includes certain short-term loans with less than one year in tenor.
(5)Other includes installment and other, lease financing and loans to government and official institutions.
(6)Non-rated private bank loans mainly include mortgage and real estate loans to private banking clients.
(7)Loans at fair value include loans to commercial and industrial, financial institutions, mortgage and real estate and other.
Schedule of impaired loans
The following tables present non-accrual loan information by corporate loan type and interest income recognized on non-accrual corporate loans:
 June 30, 2020Three Months Ended
June 30, 2020
Six Months Ended
June 30, 2020
In millions of dollars
Recorded
investment(1)
Unpaid
principal balance
Related specific
allowance
Average
carrying
 value(2)
Interest income recognized(3)
Interest income recognized(3)
Non-accrual corporate loans     
Commercial and industrial$3,202  $3,824  $682  $2,099  $ $ 
Financial institutions244  283  38  90  —  —  
Mortgage and real estate455  455  40  255  —  —  
Lease financing36  36  —  30  —  —  
Other79  88   161   14  
Total non-accrual corporate loans$4,016  $4,686  $768  $2,635  $ $19  
December 31, 2019
In millions of dollars
Recorded
investment(1)
Unpaid
principal balance
Related specific
allowance
Average
carrying
 value(2)
Non-accrual corporate loans    
Commercial and industrial$1,828  $1,942  $283  $1,449  
Financial institutions50  120   63  
Mortgage and real estate188  362  10  192  
Lease financing41  41  —   
Other81  202   76  
Total non-accrual corporate loans$2,188  $2,667  $299  $1,788  
 June 30, 2020December 31, 2019
In millions of dollars
Recorded
investment(1)
Related specific
allowance
Recorded
investment(1)
Related specific
allowance
Non-accrual corporate loans with specific allowances    
Commercial and industrial$1,840  $682  $714  $283  
Financial institutions216  38  40   
Mortgage and real estate277  40  48  10  
Lease financing36  —  —  —  
Other41     
Total non-accrual corporate loans with specific allowance$2,410  $768  $809  $299  
Non-accrual corporate loans without specific allowance    
Commercial and industrial$1,362   $1,114   
Financial institutions28   10   
Mortgage and real estate178   140   
Lease financing—   41   
Other38   74   
Total non-accrual corporate loans without specific allowance$1,606  N/A$1,379  N/A
(1)Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount, less any direct write-downs.
(2)Average carrying value represents the average recorded investment balance and does not include related specific allowance.
(3)Interest income recognized for the three and six months ended June 30, 2019 was $8 million and $24 million, respectively.
N/A Not applicable
Schedule of troubled debt restructurings
In millions of dollarsCarrying value of TDRs modified during the period
TDRs
involving changes
in the amount
and/or timing of
principal payments(2)
TDRs
involving changes
in the amount
and/or timing of
interest payments(3)
TDRs
involving changes
in the amount
and/or timing of
both principal and
interest payments
Three Months Ended June 30, 2020
Commercial and industrial$86  $—  $—  $86  
Mortgage and real estate —  —   
Other  —  —  
Total$94  $ $—  $90  
Six Months Ended June 30, 2020
Commercial and industrial$148  $—  $—  $148  
Mortgage and real estate —  —   
Other  —  —  
Total$160  $ $—  $156  

Three and Six Months ended June 30, 2019:
In millions of dollarsCarrying value of TDRs modified
during the period
TDRs
involving changes
in the amount
and/or timing of
principal payments(3)
TDRs
involving changes
in the amount
and/or timing of
interest payments(3)
TDRs
involving changes
in the amount
and/or timing of
both principal and
interest payments
Three Months Ended June 30, 2019
Commercial and industrial$55  $19  $—  $36  
Mortgage and real estate —  —   
Other  —  —  
Total$64  $25  $—  $39  
Six Months Ended June 30, 2019
Commercial and industrial$135  $19  $—  $116  
Mortgage and real estate —  —   
Other  —  —  
Total$148  $25  $—  $123  

(1)The above tables do not include loan modifications that meet the TDR relief criteria in the CARES Act or the interagency guidance.
(2)TDRs involving changes in the amount or timing of principal payments may involve principal forgiveness or deferral of periodic and/or final principal payments. Because forgiveness of principal is rare for corporate loans, modifications typically have little to no impact on the loans’ projected cash flows and thus little to no impact on the allowance established for the loans. Charge-offs for amounts deemed uncollectable may be recorded at the time of the restructuring or may have already been recorded in prior periods such that no charge-off is required at the time of the modification.
(3)TDRs involving changes in the amount or timing of interest payments may involve a below-market interest rate.
Schedule of troubled debt restructuring loans that defaulted
The following table presents total corporate loans modified in a TDR as well as those TDRs that defaulted and for which the payment default occurred within one year of a permanent modification. Default is defined as 60 days past due, except for classifiably managed commercial banking loans, where default is defined as 90 days past due.

TDR loans in payment defaultTDR loans in payment default
In millions of dollarsTDR balances at June 30, 2020Three Months Ended
June 30, 2020
Six Months Ended
June 30, 2020
TDR balances at June 30, 2019Three Months Ended
June 30, 2019
Six Months
Ended
June 30, 2019
Commercial and industrial$406  $—  $—  $601  $21  $21  
Financial institutions—  —  —  10  —  —  
Mortgage and real estate91  —  —  112  —  —  
Other10  —  —   —  —  
Total(1)
$507  $—  $—  $729  $21  $21  

(1)The above table reflects activity for loans outstanding that were considered TDRs as of the end of the reporting period.
Schedule of corporate loans by type The following table presents information by corporate loan type:
In millions of dollarsJune 30,
2020
December 31,
2019
In North America offices(1)
  
Commercial and industrial$70,755  $55,929  
Financial institutions53,860  53,922  
Mortgage and real estate(2)
57,821  53,371  
Installment and other25,602  31,238  
Lease financing869  1,290  
Total$208,907  $195,750  
In offices outside North America(1)
  
Commercial and industrial$115,471  $112,668  
Financial institutions35,173  40,211  
Mortgage and real estate(2)
10,332  9,780  
Installment and other30,678  27,303  
Lease financing66  95  
Governments and official institutions3,552  4,128  
Total$195,272  $194,185  
Corporate loans, net of unearned income(3)
$404,179  $389,935  

(1)North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America. The classification between offices in North America and outside North America is based on the domicile of the booking unit. The difference between the domicile of the booking unit and the domicile of the managing unit is not material.
(2)Loans secured primarily by real estate.
(3)Corporate loans are net of unearned income of ($854) million and ($791) million at June 30, 2020 and December 31, 2019, respectively. Unearned income on corporate loans primarily represents interest received in advance, but not yet earned, on loans originated on a discounted basis.