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GOODWILL AND INTANGIBLE ASSETS
6 Months Ended
Jun. 30, 2020
Goodwill and Intangible Assets Disclosure [Abstract]  
GOODWILL AND INTANGIBLE ASSETS GOODWILL AND INTANGIBLE ASSETS
Goodwill
The changes in Goodwill were as follows:
In millions of dollarsGlobal Consumer BankingInstitutional Clients GroupTotal
Balance at December 31, 2019$12,102  $10,024  $22,126  
Foreign currency translation(265) (597) (862) 
Balance at March 31, 2020$11,837  $9,427  $21,264  
Foreign currency translation39  96  135  
Balance at June 30, 2020$11,876  $9,523  $21,399  

Goodwill impairment testing is performed at the level below each business segment (referred to as a reporting unit). See Note 3 for further information on business segments.
During the three and six months ended June 30, 2020, Citi qualitatively assessed the current environment, including the estimated impact of the COVID-19 pandemic on macroeconomic variables and economic forecasts and how those might impact the fair value of reporting units. After consideration of the items above, the first and second quarter 2020 results, the results of the 2019 impairment test and latest available management forecasts, Citi determined it was not more-likely-than-not that the fair value of any reporting unit was below its book value as of June 30, 2020. For additional information regarding Citi’s goodwill impairment testing process, see Notes 1 and 16 to the Consolidated Financial Statements in Citi’s 2019 Annual Report on Form 10-K.
See Note 1 for Citi’s adoption of a new accounting standard regarding the subsequent measurement of goodwill.




Intangible Assets
The components of intangible assets were as follows:
 June 30, 2020December 31, 2019
In millions of dollarsGross
carrying
amount
Accumulated
amortization
Net
carrying
amount
Gross
carrying
amount
Accumulated
amortization
Net
carrying
amount
Purchased credit card relationships$5,642  $4,115  $1,527  $5,676  $4,059  $1,617  
Credit card contract-related intangibles(1)
3,427  1,192  2,235  5,393  3,069  2,324  
Core deposit intangibles42  42  —  434  433   
Other customer relationships428  289  139  424  275  149  
Present value of future profits27  25   34  31   
Indefinite-lived intangible assets194  —  194  228  —  228  
Other67  58   82  77   
Intangible assets (excluding MSRs)$9,827  $5,721  $4,106  $12,271  $7,944  $4,327  
Mortgage servicing rights (MSRs)(2)
345  —  345  495  —  495  
Total intangible assets$10,172  $5,721  $4,451  $12,766  $7,944  $4,822  
(1)Primarily reflects contract-related intangibles associated with the American Airlines, Costco, The Home Depot, and AT&T credit card program agreements, which represented 96% of the aggregate net carrying amount as of June 30, 2020 and December 31, 2019.
(2)For additional information on Citi’s MSRs, see Note 18 to the Consolidated Financial Statements.
The changes in intangible assets were as follows:
Net carrying
amount at
Net carrying
amount at
In millions of dollarsDecember 31,
2019
Acquisitions/
divestitures
AmortizationImpairmentsFX translation and otherJune 30,
2020
Purchased credit card relationships(1)
$1,617  $11  $(99) $—  $(2) $1,527  
Credit card contract-related intangibles(2)
2,324  14  (101) —  (2) 2,235  
Core deposit intangibles —  (1) —  —  —  
Other customer relationships149  —  (12) —   139  
Present value of future profits —  —  —  (1)  
Indefinite-lived intangible assets228  —  —  —  (34) 194  
Other  (3) —  —   
Intangible assets (excluding MSRs)$4,327  $32  $(216) $—  $(37) $4,106  
Mortgage servicing rights (MSRs)(3)
495  345  
Total intangible assets$4,822  $4,451  
(1)Reflects intangibles for the value of cardholder relationships, which are discrete from partner contract-related intangibles and include credit card accounts primarily in the Costco and Macy’s portfolios.
(2)Primarily reflects contract-related intangibles associated with the American Airlines, Costco, The Home Depot, and AT&T credit card program agreements, which represented 96% of the aggregate net carrying amount at June 30, 2020 and December 31, 2019.
(3)For additional information on Citi’s MSRs, including the rollforward for the three and six months ended June 30, 2020, see Note 18 to the Consolidated Financial Statements.