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ALLOWANCE FOR CREDIT LOSSES - Allowance for Loan Losses Roll Forward (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Allowance for credit losses    
Allowance for credit losses on loans (ACLL) at beginning of period $ 12,783 $ 12,315
Gross credit losses on loans (2,479) (2,345)
Gross recoveries 371 397
Net credit losses on loans (NCLs) (2,108) (1,948)
Net reserve builds (releases) for loans 4,112 67
Net specific reserve builds (releases) for loans 224 (71)
Total provision for credit losses on loans (PCLL) 6,444 1,944
Initial allowance for credit losses on newly purchased credit deteriorated assets during the period 4 0
Other, net (483) 18
ACLL at end of period 20,841 12,329
Allowance for credit losses on unfunded commitments    
Allowance for credit losses on unfunded commitments (ACLUC) at beginning of period 1,456 1,367
Provision (release) for credit losses on unfunded lending commitments 557 24
Other, net (6) 0
ACLUC at end of period 1,813 1,391
Total allowance for credit losses on loans, leases and unfunded lending commitments 22,654 13,720
Sales or transfers of various consumer loan portfolios to HFS    
Sales or transfers of various consumer loan portfolios to HFS (3) 0
FX translation (483) 26
Other 3 (8)
Cumulative Effect, Period of Adoption, Adjustment    
Allowance for credit losses    
Allowance for credit losses on loans (ACLL) at beginning of period 4,201  
Allowance for credit losses on unfunded commitments    
Allowance for credit losses on unfunded commitments (ACLUC) at beginning of period (194)  
Cumulative Effect, Period of Adoption, Adjusted Balance    
Allowance for credit losses    
Allowance for credit losses on loans (ACLL) at beginning of period 16,984  
Corporate    
Allowance for credit losses    
Allowance for credit losses on loans (ACLL) at beginning of period 2,886 2,811
Gross credit losses on loans (138) (100)
Gross recoveries 11 21
Net credit losses on loans (NCLs) (127) (79)
Net reserve builds (releases) for loans 1,268 4
Net specific reserve builds (releases) for loans 48 (79)
Initial allowance for credit losses on newly purchased credit deteriorated assets during the period 0 0
Other, net (30) (5)
ACLL at end of period 3,451 2,731
Corporate | Cumulative Effect, Period of Adoption, Adjustment    
Allowance for credit losses    
Allowance for credit losses on loans (ACLL) at beginning of period (721)  
Consumer    
Allowance for credit losses    
Allowance for credit losses on loans (ACLL) at beginning of period 9,897 9,504
Gross credit losses on loans (2,341) (2,245)
Gross recoveries 360 376
Net credit losses on loans (NCLs) (1,981) (1,869)
Net reserve builds (releases) for loans 2,844 63
Net specific reserve builds (releases) for loans 176 8
Initial allowance for credit losses on newly purchased credit deteriorated assets during the period 4 0
Other, net (453) 23
ACLL at end of period 17,390 $ 9,598
Consumer | Cumulative Effect, Period of Adoption, Adjustment    
Allowance for credit losses    
Allowance for credit losses on loans (ACLL) at beginning of period $ 4,922