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DISCONTINUED OPERATIONS AND SIGNIFICANT DISPOSALS - Significant Disposals (Details)
loan in Thousands, $ in Millions
12 Months Ended
Sep. 21, 2018
USD ($)
Dec. 31, 2019
USD ($)
Dec. 31, 2018
USD ($)
Dec. 31, 2017
USD ($)
loan
Aug. 31, 2017
USD ($)
Mar. 31, 2017
USD ($)
employee
branch
Discontinued operations            
Pre-tax gain (loss) on sale [1]   $ 0 $ 247 $ 602    
Mexico Asset Management Business | Disposal Group, Disposed of by Sale, Not Discontinued Operations            
Discontinued operations            
Assets $ 137          
Liabilities $ 41          
Pre-tax gain (loss) on sale     250      
After tax gain (loss) on sale of disposal     150      
Term of services framework agreement 10 years          
Income before taxes   0 123 164    
Fixed Income Analytics and Index Businesses | Disposal Group, Disposed of by Sale, Not Discontinued Operations            
Discontinued operations            
Assets         $ 112  
Liabilities         18  
Pre-tax gain (loss) on sale       580    
After tax gain (loss) on sale of disposal       355    
Goodwill         $ 72  
US Mortgage Servicing Operations | Disposal Group, Disposed of by Sale, Not Discontinued Operations            
Discontinued operations            
Pre-tax gain (loss) on sale       (331)    
After tax gain (loss) on sale of disposal       (207)    
Loss on disposal       382    
Derecognition of servicing-related assets       1,162    
Derecognition of mortgage servicing rights       $ 1,046    
Number of loans to be disposed of | loan       750    
Loans, net       $ 93,000    
CitiFinancial Canada | Disposal Group, Disposed of by Sale, Not Discontinued Operations            
Discontinued operations            
Assets           $ 1,900
Liabilities           1,500
Pre-tax gain (loss) on sale       350    
After tax gain (loss) on sale of disposal       178    
Income before taxes   $ 0 $ 0 $ 41    
Loans, net           $ 1,700
Number of branches | branch           220
Number of employees | employee           1,400
[1]
See Note 2 to the Consolidated Financial Statements for further information on significant disposals.