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SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Accounting Changes (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Jan. 01, 2020
Dec. 31, 2019
Sep. 30, 2019
Jun. 30, 2019
Mar. 31, 2019
Dec. 31, 2018
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Dec. 31, 2017
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Jan. 01, 2019
Jan. 01, 2018
Jan. 01, 2017
Dec. 31, 2016
Jan. 01, 2016
New Accounting Pronouncements or Change in Accounting Principle                                    
Operating lease liability   $ 3,340       $ 3,300         $ 3,340 $ 3,300            
Operating lease, right-of-use asset   3,100                 3,100              
Impact of non-cash charge related to Tax Reform                   $ 22,600     $ 22,594          
Tax Reform benefit           94           94            
Benefit relating to reduction in valuation allowance against FTC carry-forwards and U.S. residual DTAs           1,200                        
Charge for quasi-territorial tax system           200                        
Charge related to impact of deemed repatriation of undistributed earnings           900                        
Revenues, net of interest expense   18,378 $ 18,574 $ 18,758 $ 18,576 17,124 $ 18,389 $ 18,469 $ 18,872   74,286 72,854 72,444          
Operating expenses   10,454 $ 10,464 $ 10,500 $ 10,584 9,893 $ 10,311 $ 10,712 $ 10,925   42,002 41,841 42,232          
Increase (decrease) in retained earnings   165,369       151,347         165,369 151,347            
Fair value   280,265       288,038         280,265 288,038            
Net cash used in investing activities of continuing operations                     (23,374) (73,118) (38,751)          
Stockholders’ equity   (193,946)       (197,074)       (201,672) (193,946) (197,074) (201,672)          
Net deferred tax assets   23,094       22,903         23,094 22,903            
Increase (decrease) in allowance for loan losses   12,783       12,315       12,355 12,783 12,315 12,355       $ 12,060  
Accounting Standards Update 2016-02                                    
New Accounting Pronouncements or Change in Accounting Principle                                    
Operating lease liability                           $ 4,400        
Operating lease, right-of-use asset                           4,400        
Accounting Standards Update 2016-16                                    
New Accounting Pronouncements or Change in Accounting Principle                                    
Increase in deferred income tax assets                             $ 300      
Increase (decrease) in retained earnings                             (80)      
Prepaid tax                             380      
Accounting Standards Update 2017-12                                    
New Accounting Pronouncements or Change in Accounting Principle                                    
Fair value                             $ 4,000      
Accounting Standards Update 2018-02                                    
New Accounting Pronouncements or Change in Accounting Principle                                    
Increase (decrease) in retained earnings                   3,300     3,300          
Accounting Standards Update 2017-08 | New Accounting Pronouncement, Early Adoption, Effect                                    
New Accounting Pronouncements or Change in Accounting Principle                                    
Stockholders’ equity                               $ 156    
Accounting Standards Update 2016-18                                    
New Accounting Pronouncements or Change in Accounting Principle                                    
Net cash used in investing activities of continuing operations                         19,300          
Retained earnings                                    
New Accounting Pronouncements or Change in Accounting Principle                                    
Cumulative effect of new accounting principle [1]           151       (84)   151 (84)       (660)  
Stockholders’ equity   (165,369)       (151,347)       (138,425) (165,369) (151,347) (138,425)       (146,477)  
Retained earnings | Accounting Standards Update 2016-02                                    
New Accounting Pronouncements or Change in Accounting Principle                                    
Cumulative effect of new accounting principle                           $ 151        
Retained earnings | Accounting Standards Update 2017-08 | New Accounting Pronouncement, Early Adoption, Effect                                    
New Accounting Pronouncements or Change in Accounting Principle                                    
Cumulative effect of new accounting principle                               (660)    
Accumulated other comprehensive income (loss)                                    
New Accounting Pronouncements or Change in Accounting Principle                                    
Cumulative effect of new accounting principle           0 [1]       (3) [1]   0 [1] (3) [1]     (3) 504 [1] $ 504
Stockholders’ equity   $ 36,318       $ 37,170       $ 34,668 36,318 37,170 $ 34,668       $ 32,381  
Accumulated other comprehensive income (loss) | Accounting Standards Update 2017-08 | New Accounting Pronouncement, Early Adoption, Effect                                    
New Accounting Pronouncements or Change in Accounting Principle                                    
Cumulative effect of new accounting principle                               $ 504    
Restatement | Accounting Standards Update 2014-09                                    
New Accounting Pronouncements or Change in Accounting Principle                                    
Revenues, net of interest expense                     1,000 1,000            
Operating expenses                     $ 1,000 $ 1,000            
Forecast | Accounting Standards Update 2016-13                                    
New Accounting Pronouncements or Change in Accounting Principle                                    
Increase (decrease) in retained earnings $ (3,100)                                  
Net deferred tax assets 1,000                                  
Increase (decrease) in allowance for loan losses $ 4,100                                  
Pretax percentage increase allowance for credit losses 29.00%                                  
Build to allowance for credit losses $ 4,900                                  
Loss coverage period 23 months                                  
Releases from allowance for credit losses $ (800)                                  
Forecast | Accounting Guidance Prior to Adoption of ASU 2016-13                                    
New Accounting Pronouncements or Change in Accounting Principle                                    
Loss coverage period 14 months                                  
[1]
See Note 1 to the Consolidated Financial Statements for additional details.