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LOANS (Tables)
12 Months Ended
Dec. 31, 2019
Consumer  
Loans receivable  
Schedule of loan delinquency and non-accrual details
Consumer Loan Delinquencies and Non-Accrual Details at December 31, 2019
In millions of dollars
Total
current(1)(2)
30–89 days
past due(3)
≥ 90 days
past due(3)
Past due
government
guaranteed(4)
Total
loans(2)
Total
non-accrual
90 days past due
and accruing
In North America offices(5)
 
 
 
 
 
 
 
Residential first mortgages(6)
$
45,942

$
411

$
221

$
434

$
47,008

$
479

$
288

Home equity loans(7)(8)
8,860

174

189


9,223

405


Credit cards
145,477

1,759

1,927


149,163


1,927

Personal, small business and other
3,641

44

14


3,699

21


Total
$
203,920

$
2,388

$
2,351

$
434

$
209,093

$
905

$
2,215

In offices outside North America(5)
 
 
 
 
 
 
 
Residential first mortgages(6)
$
37,316

$
210

$
160

$

$
37,686

$
421

$

Credit cards
25,111

426

372


25,909

310

242

Personal, small business and other

36,456

272

132


36,860

180


Total
$
98,883

$
908

$
664

$

$
100,455

$
911

$
242

Total Citigroup(9)
$
302,803

$
3,296

$
3,015

$
434

$
309,548

$
1,816

$
2,457



Consumer Loan Delinquencies and Non-Accrual Details at December 31, 2018
In millions of dollars
Total
current(1)(2)
30–89 days
past due(3)
≥ 90 days
past due(3)
Past due
government
guaranteed(4)
Total
loans(2)
Total
non-accrual
90 days past due
and accruing
In North America offices(5)
 
 
 
 
 
 
 
Residential first mortgages(6)
$
45,953

$
420

$
253

$
786

$
47,412

$
583

$
549

Home equity loans(7)(8)
11,135

161

247


11,543

527


Credit cards
141,091

1,687

1,764


144,542


1,764

Personal, small business and other
3,983

46

17


4,046

28


Total
$
202,162

$
2,314

$
2,281

$
786

$
207,543

$
1,138

$
2,313

In offices outside North America(5)
 
 
 
 
 
 
 
Residential first mortgages(6)
$
35,624

$
203

$
145

$

$
35,972

$
383

$

Credit cards
24,156

425

370


24,951

312

235

Personal, small business and other
33,474

284

136


33,894

193


Total
$
93,254

$
912

$
651

$

$
94,817

$
888

$
235

Total Citigroup (9)
$
295,416

$
3,226

$
2,932

$
786

$
302,360

$
2,026

$
2,548

(1)
Loans less than 30 days past due are presented as current.
(2)
Includes $18 million and $20 million at December 31, 2019 and 2018, respectively, of residential first mortgages recorded at fair value.
(3)
Excludes loans guaranteed by U.S. government-sponsored agencies.
(4)
Consists of residential first mortgages that are guaranteed by U.S. government-sponsored agencies that are 30–89 days past due of $0.1 billion and $0.2 billion and 90 days or more past due of $0.3 billion and $0.6 billion at December 31, 2019 and 2018, respectively.
(5)
North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.
(6)
Includes approximately $0.1 billion and $0.1 billion at December 31, 2019 and 2018, respectively, of residential first mortgage loans in process of foreclosure.
(7)
Includes approximately $0.1 billion and $0.1 billion at December 31, 2019 and 2018, respectively, of home equity loans in process of foreclosure.
(8)
Fixed-rate home equity loans and loans extended under home equity lines of credit, which are typically in junior lien positions.
(9)
Consumer loans are net of unearned income of $783 million and $742 million at December 31, 2019 and 2018, respectively. Unearned income on consumer loans primarily represents unamortized origination fees and costs, premiums and discounts.
Schedule of loans credit quality indicators
The following tables provide details on the FICO scores for Citi’s U.S. consumer loan portfolio based on end-of-period receivables. FICO scores are updated monthly for substantially all of the portfolio or, otherwise, on a quarterly basis for the remaining portfolio.
FICO score distribution in U.S. portfolio(1)(2)(3)
December 31, 2019
In millions of dollars
Less than
680
680 to 760
Greater
than 760
Residential first mortgages
$
3,602

$
13,178

$
28,235

Home equity loans
1,881

3,475

3,630

Credit cards
33,290

59,536

52,935

Personal, small business and other

564

907

1,473

Total
$
39,337

$
77,096

$
86,273

FICO score distribution in U.S. portfolio(1)(2)(3)
December 31, 2018

In millions of dollars
Less than
680
680 to 760
Greater
than 760
Residential first mortgages
$
4,530

$
13,848

$
26,546

Home equity loans
2,438

4,296

4,471

Credit cards
32,686

58,722

51,299

Personal, small business and other

625

1,097

1,121

Total
$
40,279

$
77,963

$
83,437


(1)
The FICO bands in the tables are consistent with general industry peer presentations.
(2)
Excludes loans guaranteed by U.S. government-sponsored agencies, loans subject to long-term standby commitments (LTSC) with U.S. government-sponsored agencies and loans recorded at fair value.
(3)
Excludes balances where FICO was not available. Such amounts are not material.
The following tables provide details on the LTV ratios for Citi’s U.S. consumer mortgage portfolios. LTV ratios are updated monthly using the most recent Core Logic Home Price Index data available for substantially all of the portfolio applied at the Metropolitan Statistical Area level, if available, or the state level if not. The remainder of the portfolio is updated in a similar manner using the Federal Housing Finance Agency indices.
LTV distribution in U.S. portfolio(1)(2)
December 31, 2019
In millions of dollars
Less than or
equal to 80%
> 80% but less
than or equal to
100%
Greater
than
100%
Residential first mortgages
$
41,705

$
3,302

$
98

Home equity loans
7,934

819

235

Total
$
49,639

$
4,121

$
333

LTV distribution in U.S. portfolio(1)(2)
December 31, 2018
In millions of dollars
Less than or
equal to 80%
> 80% but less
than or equal to
100%
Greater
than
100%
Residential first mortgages
$
42,379

$
2,474

$
197

Home equity loans
9,465

1,287

390

Total
$
51,844

$
3,761

$
587


(1)
Excludes loans guaranteed by U.S. government-sponsored agencies, loans subject to LTSCs with U.S. government-sponsored agencies and loans recorded at fair value.
(2)
Excludes balances where LTV was not available. Such amounts are not material.
Schedule of impaired loans
The following tables present information about impaired consumer loans and interest income recognized on impaired consumer loans:
 
At and for the year ended December 31, 2019
In millions of dollars
Recorded
investment(1)(2)
Unpaid
principal balance
Related
specific allowance(3)
Average
carrying value(4)
Interest income
recognized(5)
Mortgage and real estate
 
 
 
 
 
Residential first mortgages
$
1,666

$
1,838

$
161

$
1,925

$
60

Home equity loans
592

824

123

637

9

Credit cards
1,931

2,288

771

1,890

103

Installment and other
 
 
 
 
 
Personal, small business and other

703

738

135

754

55

Total
$
4,892

$
5,688

$
1,190

$
5,206

$
227

(1)
Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount and direct write-downs and includes accrued interest only on credit card loans.
(2) $405 million of residential first mortgages, and $212 million of home equity loans do not have a specific allowance.
(3)
Included in the Allowance for loan losses.
(4)
Average carrying value represents the average recorded investment ending balance for the last four quarters and does not include the related specific allowance.
(5)
Includes amounts recognized on both an accrual and cash basis.


 
At and for the year ended December 31, 2018
In millions of dollars
Recorded
investment(1)(2)
Unpaid
principal balance
Related
specific allowance(3)
Average
carrying 
value(4)
Interest income
recognized
(5)(6)
Mortgage and real estate
 
 
 
 

Residential first mortgages
$
2,130

$
2,329

$
178

$
2,483

$
81

Home equity loans
684

946

122

698

12

Credit cards
1,818

1,842

677

1,815

105

Installment and other
 
 
 
 
 
Personal, small business and other
452

666

139

500

22

Total
$
5,084

$
5,783

$
1,116

$
5,496

$
220

(1)
Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount and direct write-downs and includes accrued interest only on credit card loans.
(2)
$484 million of residential first mortgages and $263 million of home equity loans do not have a specific allowance.
(3)
Included in the Allowance for loan losses.
(4)
Average carrying value represents the average recorded investment ending balance for the last four quarters and does not include the related specific allowance.
(5)
Includes amounts recognized on both an accrual and cash basis.
(6)
Interest income recognized for the year ended December 31, 2017 was $342 million.



Schedule of troubled debt restructurings
 
For the year ended December 31, 2019
In millions of dollars, except number of loans modified
Number of
loans modified
Post-
modification
recorded
investment(1)(2)
Deferred
principal(3)
Contingent
principal
forgiveness(4)
Principal
forgiveness(5)
Average
interest rate
reduction
North America
 
 
 
 
 
 
Residential first mortgages
1,122

$
172

$

$

$

%
Home equity loans
717

79

3



1

Credit cards
268,778

1,165




17

Personal, small business and other
1,719

15




5

Total(6)
272,336

$
1,431

$
3

$

$

 
International
 
 
 
 
 
 
Residential first mortgages
2,448

$
74

$

$

$

%
Credit cards
72,325

288



10

17

Personal, small business and other
29,192

204



6

9

Total(6)
103,965

$
566

$

$

$
16

 


 
For the year ended December 31, 2018
In millions of dollars, except number of loans modified
Number of
loans modified
Post-
modification
recorded
investment(1)(7)
Deferred
principal(3)
Contingent
principal
forgiveness(4)
Principal
forgiveness(5)
Average
interest rate
reduction
North America
 
 
 
 
 
 
Residential first mortgages
2,019

$
300

$
2

$

$

%
Home equity loans
1,381

130

5



1

Credit cards
243,253

978




18

   Personal, small business and other
1,349

12




4

Total(6)
248,002

$
1,420

$
7

$

$

 
International
 
 
 
 
 
 
Residential first mortgages
2,572

$
85

$

$

$

%
Credit cards
77,823

323



9

16

Personal, small business and other

30,849

216



7

9

Total(6)
111,244

$
624

$

$

$
16

 


(1)
Post-modification balances include past due amounts that are capitalized at the modification date.
(2)
Post-modification balances in North America include $19 million of residential first mortgages and $7 million of home equity loans to borrowers who have gone through Chapter 7 bankruptcy in the year ended December 31, 2019. These amounts include $11 million of residential first mortgages and $6 million of home equity loans that were newly classified as TDRs during 2019, based on previously received OCC guidance.
(3)
Represents portion of contractual loan principal that is non-interest bearing but still due from the borrower. Such deferred principal is charged off at the time of permanent modification to the extent that the related loan balance exceeds the underlying collateral value.
(4)
Represents portion of contractual loan principal that is non-interest bearing and, depending upon borrower performance, eligible for forgiveness.
(5)
Represents portion of contractual loan principal that was forgiven at the time of permanent modification.
(6)
The above tables reflect activity for restructured loans that were considered TDRs during the year.
(7)
Post-modification balances in North America include $38 million of residential first mortgages and $12 million of home equity loans to borrowers who have gone through Chapter 7 bankruptcy in the year ended December 31, 2018. These amounts include $27 million of residential first mortgages and $10 million of home equity loans that were newly classified as TDRs during 2018, based on previously received OCC guidance.
Schedule of troubled debt restructuring loans that defaulted
The following table presents consumer TDRs that defaulted for which the payment default occurred within one year of a permanent modification. Default is defined as 60 days past due.
 
Years ended December 31,
In millions of dollars
2019
2018
North America
 
 
Residential first mortgages
$
85

$
136

Home equity loans
15

23

Credit cards
301

241

Personal, small business and other

4

4

Total
$
405

$
404

International
 
 
Residential first mortgages
$
13

$
9

Credit cards
142

198

Personal, small business and other

74

80

Total
$
229

$
287


Corporate  
Loans receivable  
Schedule of loans The following table presents information by corporate loan type:
In millions of dollars
December 31,
2019
December 31,
2018
In North America offices(1)
 
 
Commercial and industrial
$
55,929

$
60,861

Financial institutions
53,922

48,447

Mortgage and real estate(2)
53,371

50,124

Installment, revolving credit and other
31,238

32,425

Lease financing
1,290

1,429

Total
$
195,750

$
193,286

In offices outside
North America
(1)
 
 
Commercial and industrial
$
112,668

$
114,029

Financial institutions
40,211

36,837

Mortgage and real estate(2)
9,780

7,376

Installment, revolving credit and other
27,303

25,685

Lease financing
95

103

Governments and official institutions
4,128

4,520

Total
$
194,185

$
188,550

Corporate loans, net of unearned income(3)
$
389,935

$
381,836


Schedule of loan delinquency and non-accrual details
Corporate Loan Delinquencies and Non-Accrual Details at December 31, 2019
In millions of dollars
30–89 days
past due
and accruing(1)
≥ 90 days
past due and
accruing(1)
Total past due
and accruing
Total
non-accrual(2)
Total
current(3)
Total
loans(4)
Commercial and industrial
$
676

$
93

$
769

$
1,828

$
164,249

$
166,846

Financial institutions
791

3

794

50

91,008

91,852

Mortgage and real estate
534

4

538

188

62,425

63,151

Lease financing
58

9

67

41

1,277

1,385

Other
190

22

212

81

62,341

62,634

Loans at fair value
 
 
 
 


4,067

Total
$
2,249

$
131

$
2,380

$
2,188

$
381,300

$
389,935


Corporate Loan Delinquencies and Non-Accrual Details at December 31, 2018
In millions of dollars
30–89 days
past due
and accruing(1)
≥ 90 days
past due and
accruing(1)
Total past due
and accruing
Total
non-accrual(2)
Total
current(3)
Total
loans(4)
Commercial and industrial
$
403

$
111

$
514

$
1,119

$
173,257

$
174,890

Financial institutions
87

7

94

102

85,088

85,284

Mortgage and real estate
128

5

133

215

57,152

57,500

Lease financing
5

10

15


1,517

1,532

Other
151

52

203

75

59,149

59,427

Loans at fair value
 
 
 
 
 
3,203

Total
$
774

$
185

$
959

$
1,511

$
376,163

$
381,836

(1)
Corporate loans that are 90 days past due are generally classified as non-accrual. Corporate loans are considered past due when principal or interest is contractually due but unpaid.
(2)
Non-accrual loans generally include those loans that are 90 days or more past due or those loans for which Citi believes, based on actual experience and a forward-looking assessment of the collectability of the loan in full, that the payment of interest or principal is doubtful.
(3)
Loans less than 30 days past due are presented as current.
(4)
Total loans include loans at fair value, which are not included in the various delinquency columns.
Schedule of loans credit quality indicators
Corporate Loans Credit Quality Indicators
 
Recorded investment in loans(1)
In millions of dollars
December 31, 2019
December 31,
2018
Investment grade(2)
 
 
Commercial and industrial
$
110,797

$
113,925

Financial institutions
80,533

73,533

Mortgage and real estate
27,571

26,799

Lease financing
816

1,035

Other
57,339

58,916

Total investment grade
$
277,056

$
274,208

Non-investment grade(2)
 
 
Accrual
 
 
Commercial and industrial
$
54,220

$
53,942

Financial institutions
11,269

10,866

Mortgage and real estate
3,811

4,200

Lease financing
528

497

Other
5,206

5,753

Non-accrual
 
 
Commercial and industrial
1,828

1,119

Financial institutions
50

102

Mortgage and real estate
188

215

Lease financing
41


Other
81

75

Total non-investment grade
$
77,222

$
76,769

Non-rated private bank loans managed on a delinquency basis(2)
$
31,590

$
27,656

Loans at fair value
4,067

3,203

Corporate loans, net of unearned income
$
389,935

$
381,836

(1)
Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount, less any direct write-downs.
(2)
Held-for-investment loans are accounted for on an amortized cost basis.
Schedule of impaired loans
The following tables present non-accrual loan information by corporate loan type and interest income recognized on non-accrual corporate loans:
 
At and for the year ended December 31, 2019
In millions of dollars
Recorded
investment(1)
Unpaid
principal balance
Related specific
allowance
Average
carrying value(2)
Interest income recognized(3)
Non-accrual corporate loans
 
 
 
 
 
Commercial and industrial
$
1,828

$
1,942

$
283

$
1,449

$
33

Financial institutions
50

120

2

63


Mortgage and real estate
188

362

10

192


Lease financing
41

41


8


Other
81

202

4

76

9

Total non-accrual corporate loans
$
2,188

$
2,667

$
299

$
1,788

$
42

 
At and for the year ended December 31, 2018
In millions of dollars
Recorded
investment(1)
Unpaid
principal balance
Related specific
allowance
Average
carrying value(2)
Interest income recognized(3)
Non-accrual corporate loans
 
 
 
 
 
Commercial and industrial
$
1,119

$
1,270

$
245

$
1,299

$
49

Financial institutions
102

123

35

99


Mortgage and real estate
215

323

39

233

1

Lease financing

28


21


Other
75

165

6

83

6

Total non-accrual corporate loans
$
1,511

$
1,909

$
325

$
1,735

$
56


 
December 31, 2019
December 31, 2018
In millions of dollars
Recorded
investment(1)
Related specific
allowance
Recorded
investment(1)
Related specific
allowance
Non-accrual corporate loans with specific allowance
 
 
 
 
Commercial and industrial
$
714

$
283

$
801

$
245

Financial institutions
40

2

76

35

Mortgage and real estate
48

10

100

39

Lease financing




Other
7

4

24

6

Total non-accrual corporate loans with specific allowance
$
809

$
299

$
1,001

$
325

Non-accrual corporate loans without specific allowance
 
 
 
 
Commercial and industrial
$
1,114

 

$
318

 

Financial institutions
10

 

26

 

Mortgage and real estate
140

 

115

 

Lease financing
41

 


 

Other
74

 

51

 

Total non-accrual corporate loans without specific allowance
$
1,379

N/A

$
510

N/A

(1)
Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount, less any direct write-downs.
(2)
Average carrying value represents the average recorded investment balance and does not include related specific allowance.
(3)
Interest income recognized for the year ended December 31, 2017 was $35 million.
N/A Not applicable

Schedule of troubled debt restructurings
Corporate Troubled Debt Restructurings

For the year ended December 31, 2019:
In millions of dollars
Carrying value of TDRs modified during the period
TDRs
involving changes
in the amount
and/or timing of
principal payments(1)
TDRs
involving changes
in the amount
and/or timing of
interest payments(2)
TDRs
involving changes
in the amount
and/or timing of
both principal and
interest payments
Commercial and industrial
$
283

$
19

$

$
264

Mortgage and real estate
16



16

Other
6

6



Total
$
305

$
25

$

$
280



For the year ended December 31, 2018:
In millions of dollars
Carrying value of TDRs modified during the period
TDRs
involving changes
in the amount
and/or timing of
principal payments(1)
TDRs
involving changes
in the amount
and/or timing of
interest payments(2)
TDRs
involving changes
in the amount
and/or timing of
both principal and
interest payments
Commercial and industrial
$
159

$
5

$
8

$
146

Mortgage and real estate
60

3


57

Total
$
219

$
8

$
8

$
203

(1)
TDRs involving changes in the amount or timing of principal payments may involve principal forgiveness or deferral of periodic and/or final principal payments. Because forgiveness of principal is rare for corporate loans, modifications typically have little to no impact on the loans’ projected cash flows and thus little to no impact on the allowance established for the loans. Charge-offs for amounts deemed uncollectable may be recorded at the time of the restructuring or may have already been recorded in prior periods such that no charge-off is required at the time of the modification.
(2)
TDRs involving changes in the amount or timing of interest payments may involve a below-market interest rate.

Schedule of troubled debt restructuring loans that defaulted
The following table presents total corporate loans modified in a TDR as well as those TDRs that defaulted and for which the payment default occurred within one year of a permanent modification. Default is defined as 60 days past due, except for classifiably managed commercial banking loans, where default is defined as 90 days past due.
In millions of dollars
TDR balances at December 31, 2019
TDR loans in payment default during the year ended December 31, 2019
TDR balances at
December 31, 2018
TDR loans in payment default during the year ended December 31, 2018
Commercial and industrial
$
603

$
35

$
568

$
111

Financial institutions


25


Mortgage and real estate
79


123


Lease financing




Other
44


2


Total(1)
$
726

$
35

$
718

$
111



(1)
The above table reflects activity for loans outstanding that were considered TDRs as of the end of the reporting period.