COMMISSIONS AND FEES; ADMINISTRATION AND OTHER FIDUCIARY FEES (Tables)

12 Months Ended

Dec. 31, 2019

Banking and Thrift [Abstract]

Commissions and fees revenues

The following table presents Commissions and fees revenue:

	2019											2018												2017
In millions of dollars	ICG			GCB			Corp/Other		Total			ICG			GCB			Corp/Other			Total			ICG			GCB			Corp/Other			Total
Investment banking	$	3,767		$	—		$	—	$	3,767		$	3,568		$	—		$	—		$	3,568		$	3,817		$	—		$	—		$	3,817
Brokerage commissions	1,771			841			—		2,612			1,977			815			—			2,792			1,889			826			3			2,718
Credit card and bank card   income
Interchange fees	1,222			8,621			—		9,843			1,077			8,112			11			9,200			953			7,523			99			8,575
Card-related loan fees	60			718			—		778			63			627			12			702			53			693			48			794
Card rewards and partner        payments	(691		)	(8,883		)	—		(9,574		)	(504		)	(8,253		)	(12		)	(8,769		)	(426		)	(7,242		)	(57		)	(7,725		)
Deposit-related fees(1)	1,048			470			—		1,518			1,031			572			1			1,604			1,031			642			14			1,687
Transactional service fees	824			123			—		947			733			83			4			820			751			78			49			878
Corporate finance(2)	616			—			—		616			734			—			—			734			766			—			—			766
Insurance distribution   revenue	12			524			—		536			14			565			11			590			12			562			68			642
Insurance premiums	—			186			—		186			—			119			—			119			—			122			—			122
Loan servicing	78			55			21		154			100			91			37			228			117			71			95			283
Other	99			261			3		363			116			139			14			269			30			90			30			150
Total commissions and   fees(3)	$	8,806		$	2,916		$	24	$	11,746		$	8,909		$	2,870		$	78		$	11,857		$	8,993		$	3,365		$	349		$	12,707

(1) Includes overdraft fees of $127 million, $128 million and $135 million for the years ended December 31, 2019, 2018 and 2017, respectively. Overdraft fees are accounted for under ASC 310.

(2) Consists primarily of fees earned from structuring and underwriting loan syndications or related financing activity. This activity is accounted for under ASC 310.

(3)

Commissions and fees includes $(7,695) million, $(6,853) million and $(5,627) million not accounted for under ASC 606, Revenue from Contracts with Customers, for the years ended December 31, 2019, 2018 and 2017, respectively. Amounts reported in Commissions and fees accounted for under other guidance primarily include card-related loan fees, card reward programs and certain partner payments, corporate finance fees, insurance premiums and loan servicing fees.

The following table presents Administration and other fiduciary fees revenue:

	2019								2018								2017
In millions of dollars	ICG		GCB		Corp/Other		Total		ICG		GCB		Corp/Other		Total		ICG		GCB		Corp/Other		Total
Custody fees	$	1,453	$	16	$	73	$	1,542	$	1,497	$	133	$	65	$	1,695	$	1,508	$	164	$	56	$	1,728
Fiduciary fees	647		621		28		1,296		645		597		43		1,285		593		575		91		1,259
Guarantee fees	558		8		7		573		584		9		7		600		584		5		8		597
Total administration   and other fiduciary fees(1)	$	2,658	$	645	$	108	$	3,411	$	2,726	$	739	$	115	$	3,580	$	2,685	$	744	$	155	$	3,584

(1) Administration and other fiduciary fees includes $573 million, $600 million and $597 million for the years ended December 31, 2019, 2018 and 2017, respectively, that are not accounted for under ASC 606, Revenue from Contracts with Customers. These amounts include guarantee fees.