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LOANS - Impaired Consumer Loans (Details) - Consumer
$ in Millions
12 Months Ended
Dec. 31, 2018
USD ($)
Q
Dec. 31, 2017
USD ($)
Q
Dec. 31, 2016
USD ($)
Financing receivable impaired      
Recorded investment $ 5,284 $ 6,580  
Unpaid principal balance 5,983 7,531  
Related specific allowance 1,178 1,334  
Average carrying value 5,696 6,983  
Interest income recognized $ 234 $ 342 $ 402
Number of quarters used to calculate the average recorded investment balance | Q 4 4  
Residential first mortgages      
Financing receivable impaired      
Recorded investment $ 2,130 $ 2,877  
Unpaid principal balance 2,329 3,121  
Related specific allowance 178 278  
Average carrying value 2,483 3,155  
Interest income recognized 81 119  
Recorded investment, impaired financing receivable without specific allowance 484 607  
Home equity loans      
Financing receivable impaired      
Recorded investment 684 1,151  
Unpaid principal balance 946 1,590  
Related specific allowance 122 216  
Average carrying value 698 1,181  
Interest income recognized 12 28  
Recorded investment, impaired financing receivable without specific allowance 263 370  
Credit cards      
Financing receivable impaired      
Recorded investment 1,818 1,787  
Unpaid principal balance 1,842 1,819  
Related specific allowance 677 614  
Average carrying value 1,815 1,803  
Interest income recognized 105 150  
Individual installment and other      
Financing receivable impaired      
Recorded investment 400 431  
Unpaid principal balance 434 460  
Related specific allowance 146 175  
Average carrying value 414 415  
Interest income recognized 22 25  
Commercial market loans      
Financing receivable impaired      
Recorded investment 252 334  
Unpaid principal balance 432 541  
Related specific allowance 55 51  
Average carrying value 286 429  
Interest income recognized 14 20  
Recorded investment, impaired financing receivable without specific allowance $ 2 $ 10